Enlarging your remote workforce can have a significant impact on network architecture, security/compliance, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Fremont company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Fremont, California companies to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

Public Cloud Integration Services for Teleworkers
Progent can provide advanced remote assistance for enabling organizations to build, manage and repair integrated network models that incorporate physical data centers, remote workers, branch offices, plus public cloud resources. Progent offers expertise for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help teleworkers fix problems with public cloud connectivity, authentication, and cybersecurity.

Microsoft Azure Integration Services for Remote WorkersMicrosoft Azure is a popular platform for cloud software and services that enables you to use infrastructure, servers, and critical applications hosted on Microsoft's massive cloud. Azure offers over 100 services services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and data protection. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design data backup and recovery systems with Azure Backup. Progent can also show you how to create secure access to Azure services for teleworkers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting services for Microsoft Azure, see Azure expertise.

Microsoft 365 Integration for TeleworkersOffice 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud services offered by subscription. Microsoft apps and services are provided in a selection of bundles designed for customers ranging from individuals and households to large corporations. Progent offers quick and easy online contact with consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription plans offered with Office 365 and configure 365 applications for your at-home workers to achieve maximum business value. For details about Progent's consulting services for Microsoft Office 365, see Microsoft Office 365 consulting expertise.

Microsoft 365 Exchange Online Integration for TelecommutersMicrosoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower costs for data center infrastructure, easier management, on-demand scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to operate smoothly with on-premises Exchange environments, enabling you to build hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide occasional assistance to get you through challenging technical roadblocks and can also provide comprehensive project management outsourcing to ensure your at-home workers have easy and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's support services for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and support consulting.

Amazon AWS Integration Services for TeleworkersAmazon AWS is a trailblazer in the public cloud market and is the world's leading provider of cloud-based services. Progent offers fast and affordable online access to cloud connectivity consultants who can assist your organization to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with local resources and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to create a high-availability network model to make sure your users have a productive computing experience regardless of whether they are working from your headquarters, a remote branch, at home, or on the road. For details about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration support.

Google Cloud Platform Integration for At-Home WorkersGoogle Cloud Platform (GCP) is a popular set of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your mission-critical apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help you to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and streamline identity control for teleworkers with GCP Cloud Identity. Progent can also assist you to utilize GCP's unified management tools to administer and monitor your GCP ecosystem. To learn, go to Google Cloud Platform (GCP) integration support.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Fremont, California organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    SQL Server 2008 Upgrading

    Progent's Microsoft-certified SQL Server application programmers and DBAs can provide remote expertise to help organizations of all sizes to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET framework. Progent's SQL Server experts offer support for any element of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.

  • 24/7 SCOM 2012 Fabric Monitoring Online Technical Support SCOM 2012 Fabric Monitoring Professionals
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    SCOM Resource Pools IT Services

    Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and fixing Microsoft SCOM environments and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.

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    Progent's Sun Solaris platform support experts provide small and mid-size businesses and developers support for managing and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent can give your organization access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of expertise provides you with an easy single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.

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    Progent is one of the most qualified information technology consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Exchange 2000 under typical scenarios such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.

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    Ubiquiti UniFi Wave 2 WiFi access point Consultant Services

    Progent can provide quick access to the skills of veteran Wi-Fi consultants who can help you to determine the advantages of Ubiquiti UniFi wireless access points for your business and assist you to design, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi wireless access points for your required signal coverage and performance.

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    Progent's Microsoft Certified engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to prepare for multi-site Exchange installations or updates and can provide local technicians to assist large companies with installations of Exchange Server in the or any area covered by Progent's consultants.

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    Progent provides a selection of IT service bundles for small companies. These information technology outsourcing and server monitoring services are built around the proactive problem handling abilities of Operations Manager 2007, a next-generation network and IT support software platform that tracks the availability, throughput, and security of your information system and identifies potential problems before they can disrupt your network. With Progent's economically priced network service packages, small organizations can choose a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package.

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    Years of experience delivering Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched ability for serving branch offices that need network service with the responsiveness common to with small firms but which includes professional communications, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a branch office located anywhere in California or any area covered by Progent's consultants, Progent can offer a wide array of in-person and remote network support services and network design assistance.

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    Microsoft Dynamics Customer Relationship Management helps small businesses build positive customer relationships. Integrated Sales and Customer Service components enable in-house staff to share data to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.

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  • Microsoft Expert Exchange 2007 Online Support
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    Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.

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    Progentís Help Desk Co-management service allows your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative support solution built around the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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    Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management solution following best practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

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    Progent's Microsoft-certified consultants can provide affordable remote and onsite expertise, application development, and troubleshooting services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.

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    Progent has created several security service bundles intended to deliver larger corporations a professional and thorough security audit from a group of certified security engineers. All Progent's security evaluation packages incorporate a collection of procedures like automated scans from inside and from beyond your corporate firewall, expert analysis of scan results by accredited security consultants, production of a report explaining the results, plus an interactive high-level executive summary and an in-depth interactive outbrief for internal network engineers.

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    Microsoft Dynamics GP 2010 accounting is a comprehensive business management platform that integrates data and processes across your business, interfaces easily with other solutions, and connects workers, customers and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and maintain a robust, secure server and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your company exploit the full power of Dynamics GP 2010.

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    Remote management cards give IT administrators full control over a server without the need for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical assistance. Progent is familiar with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.

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    Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

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  • MOM 2007 Consultant After Hours Remote Monitoring and Reporting Technical Support Services

  • Amazon EC2 integration Contract Programmer
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  • MOM 2007 Professional System Center Operations Manager Technical Support Services
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  • Meraki Outdoor APs Information Technology Consulting Meraki Wi-Fi Access Point Outsourcing
  • Metro Ethernet Consulting 24 Hour Metro Ethernet Consult
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    Progent's Meraki wireless AP experts provide remote and on-premises support to help businesses of any size to plan, deploy, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their mobility or device.

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  • Small Office Network Design
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    Progent is a pioneer in affordably delivering world-class IT support to small companies. Progent's success in handling the IT service needs of the historically underserved small business market is the combined result of key technical and process breakthroughs that have eliminated much of the traditional expenses out of administering IT support, injected unmatched professional expertise into the support system, and significantly accelerated the solution process.

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  • Award Winning SQL Server 2016 and VMWare Specialist
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    SQL Server 2016 offers significant improvements in speed, scale, security and compliance, uptime, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to help organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.

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    Progent's Microsoft-certified consultants offer online and on-premises consulting services for organizations of any size to assess the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified information security consultants can assist you design and verify a security strategy for your Skype for Business solution that is compliant with government and industry requirements.

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    VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for recovering applications and services rapidly after an outage. SRM provides centrally managed and automated recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and administer a disaster recovery solution powered by VMware SRM.

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    Remote continuous network monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can afford a level of network stability that was once limited to enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to assist your company to detect and resolve a an array of IT network issues before they get big enough to impact productivity.

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    VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable workflow for recovering services quickly after an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager.

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    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate serious issues uncovered by System Center 2012 Operations Manager.

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    Progent offers small businesses a pair of specially designed network security evaluation packages that include, at a set fee, remotely administered inventory scans of your network security profile which are evaluated by certified information security engineers who assess the data collected by the scan, present unbiased summaries of your existing network security, and make recommendations for remediation. Progent offers two non-overlapping network security inventory packages for external and internal security scanning that are priced to meet the restricted budgets of small companies while offering enterprise-class evaluations of your IT network's vulnerability to assault.

  • Problem Escalation Through Teamwork Migration Microsoft Solutions Framework Project Methodology IT Management
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