Enlarging your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Fremont company to select the right technologies and follow best practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services that go from as-needed expertise for helping you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help Fremont, California companies to with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Cloud Integration for Remote Workers
Progent offers advanced remote assistance for enabling organizations to create, manage and repair integrated network models that combine internal data centers, at-home workers, branches, and cloud services. Progent offers expertise for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help telecommuters resolve problems with cloud connectivity, identity, and security.

Microsoft Azure Integration Services for Remote WorkersAzure is a popular family of public cloud services that enables you to utilize IT infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred services services including the ability to host Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent can also help you establish secure access to Azure for at-home workers by configuring and debugging firewall appliances and VPN tunnels. For information about Progent's support services for Microsoft Azure, see Microsoft Azure consulting services.

Office 365 Integration for TelecommutersOffice 365, now called Microsoft 365, is Microsoft's popular family of business productivity software and cloud services available on a subscription basis. Office applications and services are provided in a selection of bundles intended for customers ranging from students and small offices to large enterprises. Progent offers quick and easy online access to consultants knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers to achieve top business value. To learn about Progent's consulting services for Microsoft Office 365, refer to Microsoft Office 365 integration expertise.

Microsoft 365 Exchange Online Integration Services for Remote WorkersExchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the benefits of reduced spending for data center infrastructure, easier management, on-demand scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to run transparently with local deployments of Exchange, enabling customers to create hybrid cloud/onsite networks. Progent's Exchange consultants are available for occasional help to get you past challenging IT roadblocks and can also provide comprehensive project management outsourcing to ensure your teleworkers have easy and safe access to your Office 365 Exchange Online deployment. To learn Progent's expertise for Exchange Online, see Office 365 Exchange Online integration and troubleshooting consulting.

Amazon AWS Integration for At-Home WorkersAmazon AWS is a trailblazer in the public cloud arena and is the world's top provider of cloud services. Progent offers rapid and affordable online access to cloud integration consultants who can help your business to design, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to build a high-uptime network model so your employees have a consistent computing experience regardless of whether they are working from your headquarters, a remote branch, from home, or on the road. For information about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration services.

Google Cloud Platform Integration Services for TelecommutersGoogle Cloud Platform is a popular set of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your current IT assets with the Google Cloud Platform, and Progent's database consultants can help you make your mission-critical apps cloud ready so your telecommuters can take full advantage of Google Cloud services. Progent can assist your organization to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage, and simplify access management for at-home workers with GCP Cloud Identity services. Progent's experts can also help you to utilize GCP's unified management technology to control and track your GCP environment. For details, visit Google Cloud Platform integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Fremont, California business, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and onsite assessment and upgrade support for Windows 10 offered by Progent include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management, teleworker access, security and compliance, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and ongoing consulting support.

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    Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

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    Progentís data center support services are designed for businesses with equipment located at IDCs or data center colo hosting sites and in need of on-demand on-premises help at the colo site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of IDC and data center and colocation consulting services such as network architecture evaluation, Windows and UNIX server integration and support, tech support for server and communications infrastructure, design and installation of high availability configurations, architecting and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server clustering systems.

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    UNIX Consulting

    Progent's Solaris family support experts provide small and mid-size companies and developers support for administering and supporting Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience provides you with a convenient one-stop source to help you create and maintain a protected and robust cross-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Microsoft SQL Server 2016 introduces major improvements in performance, capacity, data security, uptime, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist businesses of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.

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    If you need help creating, improving, or repairing business aplications for Windows, Linux, or for the Web, Progentís team of program developers, relational database designers, and project managers can help ensure you get the project done on schedule and within your budget. Progent's experienced software developers offer cost-effective and efficient remote help for projects as simple as writing VBA macros for Office Excel or as challenging as rolling out mission-critical database applications built on SQL Server or Oracle.

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    Small to mid-sized companies can now get all the advantages of System Center Operations Manager and also have quick access to Progentís Microsoft and Cisco Premier network consulting professionals. With Progent's economically priced network service programs, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to offer small business networks enterprise-class availability, security, and productivity.

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    Remote 24x7 monitoring, proactive alarms, and periodic reports are crucial to maintaining the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management technology has progressed to the point that businesses of any size can get a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as low-cost services created to help your company to detect and fix a most IT network issues before they get big enough to hurt productivity.

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    Specialists County Government Cisco

    Progent has a long background providing a broad range of remote IT consulting and urgent repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing advanced remote IT support and has provided network solutions to clients in every state. Online support saves travel expenses and solves problems faster than onsite service calls.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Migration Consultants SCCM

    Progent's network consultants can help your company to streamline desktop PC change and update deployment by providing support for management tools like System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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    Progent's consultants can provide remote and on-premises consulting services for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

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    Progent's Private Cloud Hosting and Management service offers comprehensive hosting of a small or mid-size company's production servers in a solution that gives the highest degree of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting and Management services are built on proven virtualization architectures that enable small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital equipment, system support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.

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    Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines.

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  • MS SQL Server 2008 Network Consulting
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    Progent's Microsoft-Premier SQL consultants can provide an array of services to assist small companies to plan, install, administer, and repair MS SQL 2008 solutions in order to get the optimum competitive advantage from Microsoft's state-of-the-art database management platform. Also, Progent can provide assistance with network architecture, company-wide protection, and application development to optimize the business value of your SQL Server network.

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    Progent's Microsoft-certified engineers can provide low-cost remote and onsite support to carry out your upgrade to Microsoft Exchange 2010, produce extensive documentation of your upgraded messaging system, educate your IT staff and users to get them ramped up quickly on Microsoft Exchange 2010, and provide continuing administrative services and engineering support. Progent can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

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    Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.

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    The Certified Information Systems Auditor (CISA) accreditation is an important qualification that indicates expertise in network security auditing. Certified by ANSI, the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant trained to help companies in the areas of information systems audit services, IT administration, network assets and infrastructure lifecycle, information technology service delivery, protection of information resources, and disaster recovery planning.

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    Progent offers small organizations a pair of ultra-affordable network security inventory packages that provide, for a preset price, remotely managed scans of your network security profile which are analyzed by expert information security engineers who interpret the results of the scan, deliver objective evaluations of your current security vulnerability, and offer suggestions for remediation. Progent offers two complementary security inventory scanning packages for external and internal security scanning that are priced to fit the budgets of small companies while delivering enterprise-class assessments of your network's exposure to assault.

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    Progentís Microsoft certified experts offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft financial solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and integrate, and with its segmented approach you are able to purchase only the functions you currently require, with the ability to expand clients and increase functionality in the future. Progentís Microsoft Dynamics GP support engineers can help you install, customize and administer the current release of Microsoft Dynamics GP or upgrade smoothly from an older release.

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    Progent's Cisco-certified wireless consultants can help businesses of any size to plan, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, expandability, security and ease of management required for seamless access between Wi-Fi and wired networks. Progent can provide efficient online and on-premises support for end-of-life and current 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet APs.

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    Progent's Citrix experts can help your organization to evaluate the potential strategic benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and show you how to use Citrix Essentials to enhance the performance, availability, flexibility, and recoverability of your virtual environment while lowering the cost of resources and support and streamlining management processes.

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    Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, scalability, and responsiveness for server virtualization and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix technology and can help you plan, test, deploy, optimize, and maintain Citrix solutions.

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    Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running throughout multiple venues with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless professionals who can assist your organization to assess the benefits of UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.

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    24x7x365 ProSight Remote Network Infrastructure Monitoring Help and Support

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that need critical software patches, or resolving performance problems.

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    Progent can provide affordable online support for all releases of Microsoft Office Access including Access desktop and Access Web App and can provide advanced support for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also can provide tailored online classes for Office Access application development and database administration.

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    Urgent Collocation Engineer

    Progentís colocation center IT services are intended for businesses with equipment located at Internet Data Centers or data center colo hosting sites and in need of on-demand in-person help at the colo site plus remote support from Microsoft and Cisco Certified professionals. Progent offers a full range of data center and IDC and collocation consulting services including system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, development and installation of non-stop configurations, defining and deploying layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server cluster systems.

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    SQL Server 2014 and Hyper-V Network Engineer

    SQL Server 2014 incorporates significant enhancements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services that include planning, deployment, management, troubleshooting, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

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    Progent can assist small and mid-size companies to provide their home-based employees with reliable integration with cloud resources.

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    VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services rapidly after a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. SRM also allows transparent testing for site recovery, upgrades and patches and can produce audit reports to confirm full service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to plan, configure, test and manage a disaster recovery solution based on VMware Site Recovery Manager.

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    Progent's pricing policy is to charge for phone service and on-site visits per minute. Consequently, you are invoiced just for received services. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no initialization fee and requires no monthly commitment for services delivered during normal working hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for fast fixes so you won't be tempted to allow simple problems to fester.

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    Citrix offers a powerful line of products that provide enterprise-level manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic benefits of Citrix technology and help you plan, validate, deploy, optimize, and support Citrix solutions.

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    Progentís non-stop interoffice connectivity and 24x7 system infrastructure professionals can help small businesses achieve fault tolerant Interoffice connectivity via fully redundant system architectures featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical 24x7 interoffice networking.

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  • Microsoft SBS 2003 Online Support Services
    Microsoft Small Business Server Specialist

    Microsoft Small Business Server is an affordable collection of essential servers that offers the foundation for a feature-rich but easy-to-manage information. The IT sophistication of the Microsoft .NET components included with Microsoft Small Business Server calls for a network support expert with hands-on background planning and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience supporting computer systems powered by Microsoft platforms. This background ensures you results in deploying, managing, and repairing IT environments that incorporate the Microsoft SBS Server package of servers and productivity software.

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