Expanding your telecommuter workforce can have a major effect on network architecture, cybersecurity, and company workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Ottawa organization to pick the appropriate technologies and follow best practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and returns top business value. Progent can provide services that go from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Ottawa, Ontario organizations to with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.

Public Cloud Integration for At-Home Workers
Progent offers advanced online assistance for enabling organizations to build, manage and troubleshoot integrated network architectures that combine physical data centers, teleworkers, branch offices, plus public cloud services. Progent offers top-tier consultant for all types of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters fix problems with cloud connectivity, identity, and security.

Azure Integration Services for At-Home WorkersMicrosoft Azure is a leading family of cloud services that allows you to utilize infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure features more than 100 services services including the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and design backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to establish secure connections to Azure for at-home workers by configuring and debugging firewalls and VPN IPsec tunnels. To find out about Progent's consulting services for Azure, visit Microsoft Azure expertise.

Microsoft 365 Integration Services for At-Home WorkersOffice 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity applications and cloud services available on a subscription basis. Office apps and services are provided in a variety of plans intended for users ranging from students and small offices to major enterprises. Progent can provide fast and affordable online access to consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the numerous subscription plans available for Office 365 and configure 365 applications for your at-home workers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft Office 365, see Office 365 integration support.

Exchange Online Integration Services for TeleworkersOffice 365 Exchange Online is among the most widely used applications in Azure-hosted Office 365 product line. Microsoft 365 Exchange Online offers the benefits of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local Exchange environments, enabling you to create hybrid cloud/onsite information systems. Progent's Exchange experts are available for occasional assistance to get you through challenging technical bottlenecks and also offer end-to-end project management outsourcing to ensure your remote workers have easy and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's expertise for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online configuration and support consulting.

Amazon AWS Integration Services for Remote WorkersAmazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's biggest source of cloud services. Progent can provide rapid and economical online access to cloud connectivity experts who can help your business to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help you to build a high-availability network architecture so your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the road. For information about Progent's support services for Amazon AWS, visit Amazon AWS consulting expertise.

Google Cloud Integration for Remote WorkersGoogle Cloud Platform (GCP) is a leading suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to expand your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your key apps cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to deploy virtual machines on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage services, and simplify access management for remote workers with GCP Cloud Identity services. Progent's experts can also assist you to utilize GCP's unified management tools to administer and monitor your Google Cloud ecosystem. For information, visit Google Cloud Platform (GCP) consulting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Ottawa, Ontario organization, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Hyper-V 2016 utilizes key features initially developed for and proven on Azure, one of the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and disaster recovery. Progentís Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive upgrade plan, educate your IT management and support personnel, and deliver ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

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    Progent's consultants offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email help, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone support and iPad management, or migrating to iCloud. For business environments built solely on Mac OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is available, safe, efficient and aligned with your organization's objectives.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, supports popular smart phones and tablets, allows single sign-on with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business issues associated with upgrading to Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the return on your investment in this powerful platform.

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    Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build a unique capability for supporting branch offices that need IT help with the flexibility common to with small firms but which offers effective client interaction, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a remote office situated anywhere in or any area covered by Progent's engineers, Progent can provide a broad array of on-premises and off-site network consulting services and network design assistance.

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    Progentís certified consultants provide small and medium size businesses enterprise-level consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager is the new title for the update management solution formerly known as Systems Management Server. Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server including comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progentís Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager effectively for streamlined operating system and application deployment, security patch administration, software tracking, and software license compliance. Progent's consultants can also help your company to move efficiently from Systems Management Server to System Center Configuration Manager.

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    Progent offers several network security service bundles intended to provide larger institutions an independent and thorough network security audit from a team of certified security engineers. All Progent's security evaluation packages feature a suite of services like automated scans from inside and from beyond the corporate firewall, expert interpretation of results by certified security consultants, production of a paper explaining the findings, plus a live high-level executive summary and an extensive interactive outbrief for in-house IT engineers.

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    Progent's certified database application developers can provide small and midsize businesses remote support for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include software installation and integration, application architecture and coding, administration services, replication and synchronization strategies, storage management, performance optimization, migration, security and compliance, backup and recovery options, troubleshooting, and webinar training.

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    Progent's Cisco certified wireless networking consultants offer affordable online and on-premises help for end-of-life and modern 802.11ac Aironet Wi-Fi APs and Progent can help you to design and maintain Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.

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    SQL Server 2016 introduces major improvements in performance, scale, security, high-availability, mobile computing support, and built-in BI. New features include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to help businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Skype for Business, and System Center Operations Manager.

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    Colocation data centers allow companies to share world-class facilities for hosting network hardware that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation program such as choosing and migrating to a colo facility, creating network architecture, specifying required equipment, on-site and remote maintenance, setting up offsite system management, and education your IT staff.

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    Progent provides nationwide remote technical support and troubleshooting services for companies who operate networks powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Remote network consulting offers optimum return for your information technology dollar by preserving user productivity and shortening the hours charged for network repair services. Sophisticated remote support technology and experienced service specialists and consultants allow Progent to handle most network problems without squandering time and money by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE network engineers and CISSP certified security professionals to assist you with the most difficult network problems.

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    Progent can assist your organization in any phase of your migration to Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; updating firewalls; integration with O365; and configuring Outlook clients.

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    Progent's ProSight Virtual hosting services offer small businesses a variety of benefits such as lower capital costs, savings on operational expense, better management focus, world-class protection, enhanced availability, and regulatory compliance.

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    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, administer and troubleshoot firewall solutions built on ASA 5500-X firewalls with Firepower Services.

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    Progent has extensive experience providing a broad range of online IT support and urgent repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced online network consulting and has provided network solutions to clients in all 50 states. Online support eliminates travel expenses and solves issues more quickly than onsite service calls.

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    The Help Desk Call Center service delivery structure used by Progent's Technical Response Center offers small companies an dependable alternative to reliance on independent service individuals by offering extensive technical knowledge shared by multiple support groups, optional 24x7 access to urgent assistance, fast escalation to top-level engineers for handling the most intractable issues, service consistency and reliability, quick follow through overseen by seasoned support managers, a selection of easy-to-use ways for requesting support jobs, plus excellent process transparency made possible by trouble ticket tracking and available through a web-based portal.

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    Progentís Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy creation of advanced business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from older editions of Microsoft SQL Server to SQL Server 2005.

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    Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner and safer Active Directory implementation. Both versions also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler network management, better compliance with information security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.

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