Enlarging your remote workforce can have a significant effect on IT infrastructure, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Plano organization to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services ranging from as-needed guidance for helping you past occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Plano, Texas companies to succeed with any aspect of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Cloud Integration for Teleworkers
Progent can provide advanced online assistance for helping organizations to build, manage and optimize integrated network architectures that incorporate physical data centers, at-home workers, branches, plus cloud resources. Progent can provide top-tier consultant for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with cloud access, authentication, and cybersecurity.

Microsoft Azure Integration for TeleworkersAzure is a leading platform for public cloud services that allows you to utilize infrastructure, servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure features over 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can help your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create protected access to Azure for telecommuters by setting up and debugging firewalls and VPN IPsec tunnels. For details about Progent's expertise for Microsoft Azure, see Azure consulting services.

Microsoft 365 Integration Services for TeleworkersOffice 365, now called Microsoft 365, is Microsoft's growing suite of business productivity applications and cloud-based services offered on a subscription basis. Microsoft apps and services are marketed in a variety of plans intended for users ranging from individuals and households to large enterprises. Progent offers fast and affordable online access to experts knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the various subscription bundles available for Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers top business value. For details about Progent's consulting services for Microsoft Office 365, visit Microsoft 365 integration expertise.

Office 365 Exchange Online Integration Services for TelecommutersMicrosoft 365 Exchange Online is one of the most popular applications in the Microsoft 365 product product suite. Microsoft 365 Exchange Online provides the benefits of lower spending for data center infrastructure, easier management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has designed Exchange Online to run transparently with on-premises Exchange environments, enabling customers to build hybrid cloud/onsite networks. Progent's certified Exchange consultants can provide occasional assistance to guide you past challenging technical roadblocks and can also provide comprehensive project management outsourcing to make sure your at-home workers have easy and safe access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Office 365 Exchange Online, see Office 365 Exchange Online configuration and troubleshooting expertise.

Amazon AWS Integration Services for TelecommutersAmazon AWS is a trailblazer in the public cloud computing arena and is the world's biggest source of cloud services. Progent can provide fast and economical online contact with cloud connectivity consultants who can help your organization to design, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture to make sure your users have a productive computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting expertise.

Google Cloud Platform Integration for At-Home WorkersGoogle Cloud Platform (GCP) is a popular set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to expand your existing IT assets with the Google Cloud, and Progent's database consultants can help you make your key apps cloud ready so your remote workers can benefit fully from Google Cloud services. Progent can help your business to set up VMs on GCP Compute Engine, plan an efficient storage solution with Google Cloud Storage, and streamline access control for remote workers with GCP Cloud Identity services. Progent's experts can also help your business to use GCP's management tools to control and monitor your Google Cloud environment. For details, refer to Google Cloud Platform integration expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Plano, Texas organization, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progentís Disaster Recovery/Business Continuity specialists offer extensive backgrounds helping small and mid-size organizations to minimize system downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability IT design, data backup and restore solutions, and transparent maintenance. Progentís business continuity consultants can help you to develop and validate a sensible business continuity plan that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, continual online backup, and multi-location data centers.

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    Progent provides network services for medium size businesses who have 100 to 250 network users. The mid-size business or office has traditionally been an underserved part of the market for IT consulting services. The overhead and service delivery practices of large outside service firms make them excessively costly for the typical mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information system whose advanced technology and capability are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual network technology and proactive server monitoring, dramatically reduces the IT support expenses of an SMB while offering the small company with enterprise-level service from certified, world-class consultants with background in a wide range of midsized business technologies. If your medium size organization or small business is searching for levels of IT support needed for a medium size organization without paying enterprise costs, you need Progent.

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    Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that seamlessly combine physical resources along with public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of public cloud migration services that include Microsoft Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.

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    Configuration Manager automates software provisioning and updating, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for administering multi-OS ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration specialists can assist your organization with any aspect of designing, implementing, using and repairing a SCCM deployment for local, cloud-based, or hybrid networks.

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    Progent's Cisco-certified IP phone and video IP phone experts can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco SRST systems for survivability.

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    Progent offers affordable remote consulting to help businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security and compliance.

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    Progent offers support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to half of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

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    Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to design and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide quick payback by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying management, and integrating your key communications platforms.

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    Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are on the move within office, hospitality, health-care or other environments where management requires user endpoints that provide more control, security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and optimize numerous key pieces of your Wi-Fi environment including access points, switches, Cisco wireless LAN controllers, and management software. Progent's certified consultants offer online and on-premises support to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.

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    To see answers to common questions about becoming a consultant at Progent, go to Consulting at Progent FAQs.

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    Microsoft supports transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on time and on budget.

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    Altaro VM Backup software offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level recovery options for specific files and emails, support for Windows Server CSV and for vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to plan, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.

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    Microsoft Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications consultants can provide online and onsite support services to help you to maintain and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.

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    ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they can impact your business.

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    Progent offers clients the services of consultants who have earned some of the computer industry's most prestigious certifications. Progent believes that clients have the right to be sure that their IT support consultants have accredited testing plus broad practical field experience so that Progent's clients can use Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly superior vendor help than is available to non-certified service providers, allowing Progent to deliver customers a higher class of IT support. In other cases, recognized credentials such as CISA or ISSAP for network security can help corporate customers to show compliance with regulatory requirements by using the services of accredited IT experts.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or onsite technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.

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    Progent's Microsoft-certified consultants offer economical online and onsite consulting expertise, application development, and technical support support for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint.

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    Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are designed especially for small organizations who need fast availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a modest IT budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Support, System Assessment, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Applications Selection and Deployment.

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  • Specialist SQL Server 2017 High Availability
    SQL Server 2017 High Availability Specialists

    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out an efficient migration of your current SQL Server environment to any network model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts offer online or on-premises support ranging from on-demand design review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on schedule and within budget.

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    Progent can assist small and medium-size organizations to provide their home-based workforce with reliable integration with cloud applications and services.

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