Rochester At Home Workforce Configuration Consulting
Cloud Integration Systems Consulting and Support Services
Expanding your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Rochester organization to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Rochester, New York companies to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.
Public Cloud Integration Services for Teleworkers
Progent offers affordable remote assistance for helping organizations to create, manage and optimize cohesive network architectures that incorporate internal data centers, teleworkers, branches, and cloud services. Progent offers expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve issues with cloud connectivity, identity, and cybersecurity.
Azure is a popular platform for cloud services that allows you to utilize infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred cloud-based services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure services for telecommuters by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's support services for Azure, visit Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity applications and cloud-based services available by subscription. Office applications and services are provided in a variety of plans designed for customers ranging from individuals and small offices to large corporations. Progent can provide fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the various subscription bundles available for Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers top business value. To learn about Progent's consulting services for Microsoft Office 365, see Office 365 integration support.
Office 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product product suite. Microsoft 365 Exchange Online offers the benefits of lower costs for physical infrastructure, easier management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Office 365 Exchange Online to run seamlessly with local Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide as-needed help to guide you through challenging technical bottlenecks and can also provide end-to-end project management outsourcing to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's expertise for Office 365 Exchange Online, go to Office 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's biggest source of cloud-based services. Progent offers quick and affordable online contact with cloud integration consultants who can help your business to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network model to make sure your employees have a consistent computing experience whether they are working from your main office, a remote branch, at home, or on the road. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud is a popular collection of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to scale your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your mission-critical applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can assist you to set up VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and streamline access management for teleworkers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's unified management technology to administer and track your Google Cloud environment. To find out, go to Google Cloud Platform integration support.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Rochester, New York company, phone
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Symantec VPN Information Technology Consulting
Symantec Firewall Audit
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or help you migrate to current firewall technology. Progent can also help you design and execute a complete security plan that can incorporate firewall/VPN devices and software, outsourced security and virus defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going technical help, maintenance, training, and security expertise.
SQL Server Capacity Planning Design Firms
Microsoft SQL Server Tech
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of cutting-edge high-end programs that can give your business a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Office 365 hybrid solutions for Exchange Remote Support Services
Exchange Online and on-premises Exchange Technical Consultant
Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on schedule and within budget.
Deploying Phase: Implementation IT Consultants
IT Outsourcing Group Enterprise Services Project Methodology
In performing consulting tasks for corporate customers, Progent uses a structured approach driven by defined milestones so as to achieve budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design tuning, and professional implementation. All phases are documented to make available a comprehensive summary of technical services delivered and to assist in ongoing system support.
Remote Employees Endpoint Management Online Troubleshooting
Remote Workforce Endpoint Management Technical Support
Progent can assist small and mid-size companies to configure unified endpoint management and monitoring platforms for administering endpoint devices operated by offsite workers.
SCOM 2012 Cloud Monitoring Integration Support
Datacenter Monitoring Remote Technical Support
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.
Immediate Unified Messaging Technical Support
Unified Mobility Technical Support Services
Cisco Cisco Unified Communications Manager, previously known as CallManager, operates as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating closely with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite support to help businesses of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.
Security Architecture Professionals
ISSAP Certified Security Architecture Services
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous examination and extensive work with information security architecture. ISSAP security experts possess in-depth knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.
Support and Help Exchange 2013 Outlook Web App
Exchange 2013 In-Place Hold Online Technical Support
Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact vital IT areas such as manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.
System Center 2016 and VMware Integration Professional
System Center 2016 and Windows Server 2016 Online Troubleshooting
System Center 2016 delivers important improvements for managing hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of System Center 2016, extend or tune an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Enterprise hybrid cloud integration Consultant
Enterprise hybrid cloud Consultant
Progent can provide expert remote consulting to help organizations connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that combine local IT assets as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
PC Desktop Support Specialist
Microsoft and Mac Desktop Small Business IT Consultants
Progent can provide a variety of low-cost remote and onsite consulting services to assist you to install, manage, and troubleshoot workstations and handhelds based on Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Cisco Content Router Integration Services
Cisco ACNS, Cisco CDN Software Integration
Progent offers fault tolerant load balancing support covering network load balancing, load balanced program, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.
Active Directory Specialist
Immediate Windows 2008 Active Directory Remote Support
Microsoft Windows Active Directory demands significant field experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are experts in designing, integrating, and maintaining sophisticated Microsoft Enterprise Active Directory installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with legacy legacy version configuration objects in production AD systems, and fixing unsuccessful configurations of Active Directory and Active Directory-associated programs.
Call Center Sharing Support and Setup
MS Certified Virtual Support Desk Remote Troubleshooting
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.
24/7 CIO Outsourcing Engineer
Chief Information Officer Outsourcing Professionals
Progent is structured to provide in-depth remote consulting for all technical areas common to today’s small business IT networks and allows you to outsource an array of vital, as-needed support services including a temporary CIO to offer advanced IT design and negotiating skills, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical projects like site moves orOS upgrades, Cisco-certified experts for building and maintaining high-performance and robust infrastructure, certified security specialists to verify data safety and compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or troubleshoot business application programs.
ProSight Ransomware Defense Consultants
Modern Network Security Remote Support Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-based AV products. ProSight ASM protects local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Wireless Security Support Outsourcing
Technical Support Wireless Access Point
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of any size to deploy, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Consultant Services Server Consolidation
Virtual Server Technology Professional
With virtual servers, businesses are able to operate multiple virtual machines on one actual server. Virtual server technology allows IT organizations to gain all the advantages of server segmentation, but without the costs that goes with purchasing extra server equipment. Virtualization is also the enabling technology for building private clouds, which provide major advantages including reducing the costs of capital equipment, facilities, and administration while enhancing data security, network availability, and recoverability. Other key server management technologies include server monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's certified server management experts can assist you with all aspects of server consolidation and administration to allow your business to contain expenses and conserve time.
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