Expanding your at-home workforce may have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Rochester organization to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Rochester, New York companies to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Public Cloud Integration Services for Teleworkers
Progent offers affordable remote assistance for helping organizations to create, manage and optimize cohesive network architectures that incorporate internal data centers, teleworkers, branches, and cloud services. Progent offers expertise for all types of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve issues with cloud connectivity, identity, and cybersecurity.

Azure Integration Services for TelecommutersAzure is a popular platform for cloud services that allows you to utilize infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred cloud-based services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure services for telecommuters by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's support services for Azure, visit Azure consulting services.

Office 365 Integration for Remote WorkersOffice 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity applications and cloud-based services available by subscription. Office applications and services are provided in a variety of plans designed for customers ranging from individuals and small offices to large corporations. Progent can provide fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the various subscription bundles available for Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers top business value. To learn about Progent's consulting services for Microsoft Office 365, see Office 365 integration support.

Office 365 Exchange Online Integration for At-Home WorkersOffice 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product product suite. Microsoft 365 Exchange Online offers the benefits of lower costs for physical infrastructure, easier management, on-demand scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Office 365 Exchange Online to run seamlessly with local Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide as-needed help to guide you through challenging technical bottlenecks and can also provide end-to-end project management outsourcing to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's expertise for Office 365 Exchange Online, go to Office 365 Exchange Online integration and troubleshooting consulting.

Amazon AWS Integration for TelecommutersAmazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's biggest source of cloud-based services. Progent offers quick and affordable online contact with cloud integration consultants who can help your business to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network model to make sure your employees have a consistent computing experience whether they are working from your main office, a remote branch, at home, or on the road. For details about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting expertise.

Google Cloud Integration Services for TelecommutersGoogle Cloud is a popular collection of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to scale your current IT assets with the Google Cloud, and Progent's database experts can show you how to make your mission-critical applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can assist you to set up VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and streamline access management for teleworkers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's unified management technology to administer and track your Google Cloud environment. To find out, go to Google Cloud Platform integration support.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Rochester, New York company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    In performing consulting tasks for corporate customers, Progent uses a structured approach driven by defined milestones so as to achieve budgetary, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design proposals, test models, design tuning, and professional implementation. All phases are documented to make available a comprehensive summary of technical services delivered and to assist in ongoing system support.

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    Progent can assist small and mid-size companies to configure unified endpoint management and monitoring platforms for administering endpoint devices operated by offsite workers.

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    Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to help you to fix serious problems detected by Microsoft SCOM 2012.

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    Cisco Cisco Unified Communications Manager, previously known as CallManager, operates as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Cisco Unified CM Express (CME) offer a location-independent IP-PBX by integrating closely with unified messaging apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite support to help businesses of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum business value. Progent can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of rigorous examination and extensive work with information security architecture. ISSAP security experts possess in-depth knowledge of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-certified security consultants can assist your business with all aspects of secure network architecture.

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    Exchange Server 2013 incorporates major enhancements to the functionality of Exchange Server 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact vital IT areas such as manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible advantages of upgrading to Exchange 2013, design an efficient validation and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Exchange 2013.

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