Rochester Remote Workforce Configuration Support and Consulting
Cloud Technology Consulting Experts
Expanding your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Rochester company to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed guidance for helping you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Rochester, New York companies to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and unified management.
Cloud Integration for Telecommuters
Progent offers advanced remote support for helping businesses to build, manage and optimize integrated hybrid network architectures that incorporate internal data centers, teleworkers, branch offices, and cloud services. Progent offers expertise for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix problems with cloud access, authentication, and cybersecurity.
Azure is a popular family of public cloud software and services that allows you to use IT infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure offers over 100 services services including hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure services for at-home workers by setting up and debugging firewalls and VPN IPsec tunnels. To find out about Progent's expertise for Microsoft Azure, refer to Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services offered by subscription. Microsoft applications and services are provided in a selection of plans intended for users ranging from students and small offices to large corporations. Progent can provide fast and easy online access to experts knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to evaluate the various subscription plans available for Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers maximum business value. To find out about Progent's consulting services for Microsoft 365, see Microsoft 365 consulting expertise.
Exchange Online is one of the most widely used applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced costs for physical infrastructure, easier management, dynamic scaling, high reliability, and other benefits inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with local deployments of Exchange, allowing you to create hybrid information systems. Progent's Exchange consultants are available for as-needed assistance to guide you past tough IT roadblocks and can also provide end-to-end project management outsourcing to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's expertise for Microsoft 365 Exchange Online, visit Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the world's leading provider of cloud services. Progent can provide fast and affordable online access to cloud integration consultants who can assist your organization to plan, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to build a high-uptime network architecture so your employees have a consistent computing environment whether they are working from your headquarters, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, see Amazon AWS integration services.
Google Cloud (GCP) is a leading collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist you to scale your current IT assets with the Google Cloud, and Progent's DBA experts can help you make your key apps cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can help your business to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage services, and streamline access control for at-home workers with GCP Cloud Identity services. Progent can also help your business to use GCP's unified management tools to administer and monitor your GCP ecosystem. To learn, refer to Google Cloud Platform (GCP) consulting support.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Rochester, New York business, call
An index of content::
Catalyst 9162 Access Point Online Support Services
After Hours On-site Technical Support Catalyst 9166 Access Point
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless APs.
Security Information and Event Management Services
GIAC Security and Compliance Test Consulting
GIAC was established in 1999 to certify the knowledge of network security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the security services addressed under GIAC accreditation such as evaluating network vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Ubiquiti WiFi Consultant
Professionals Ubiquiti switch
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running throughout multiple sites with thousands of access points can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can help your organization to assess the benefits of UniFi technology for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
SharePoint Server 2003 Outsourcing
SharePoint Server 2003 Configuration
Progent's Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, teams and data. Microsoft SharePoint offers a common location for your workers or customers to connect to, manage, distribute and interact with useful data, files, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective access across groups and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint environment or upgrade to the current release of SharePoint.
IT Co-sourcing Article
IT Co-sourcing Whitepaper
Progent's IT outsourcing packages provide affordable computer consulting for medium-size companies. Whether it includes designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can smooth out expenses and eliminate risks, allowing IT support expenses to grow in a more linear and controlled manner than is feasible by amassing a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust network architecture for your vital Windows-based applications including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Microsoft Access Report Programming Firm
Access Report Programming
For custom application development, Progent can supply software design experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Apple Mac with Windows integration Consultant Services
Apple Mac with Windows integration Technical Support
Progent's service specialists in Mac and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless networks with resource sharing and workgroup functionality. Allowing productive cooperation among a mix of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Apple service makes it possible to offer world class assistance to businesses that rely on these platforms to maintain their competitive edge. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Award Winning Support Desk Sharing Remote Support
Remote Consulting Extended Helpdesk
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Juniper Junos J-Web Information Technology Consulting
Security Services Juniper Junos Network and Security Manager
Progent's Juniper-certified network consultants can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's premier network operating system to enable you to simplify the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that include a mix of Juniper's software platforms.
Private Clouds for Small Businesses Services
ProSight Small Business Private Clouds Engineer
Progent's ProSight Virtual hosting services offer small and midsize companies a variety of advantages including lower capital costs, savings on operational costs, better executive focus, world-class protection, enhanced availability, and business continuity.
Windows Server 2016 Information Assurance Support and Help
Windows Server 2016 Disaster Recovery Technology Consulting Services
Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
24 Hour IT Consultants Extended Helpdesk
Microsoft and Cisco Certified Expert Supplemental Helpdesk Online Help
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Microsoft Office Small Business Computer Consulting Firm
Open Now Microsoft Office XP Computer Network Specialist
Progent imposes no minimum fee and requires no monthly commitment for services delivered during normal business hours. Progent's one-minute granularity eliminates big invoices for fast solutions so you won't be forced to permit simple problems to fester. .
High-Availability Internet Network Remote Troubleshooting
Network Consultant Fault Tolerant Internet Connection
Progent's Cisco-certified IT professionals can help you build an affordable, high availability Internet connection solution that can deliver non-stop Internet access via a wide range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the most current techniques for 24x7 Internet connectivity to build a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet access.
Technology Consulting Services Aironet Wireless Access Point
Aironet 802.11ac AP Consultant
Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite configuration and troubleshooting services to assist you to plan, configure, upgrade, tune, manage and troubleshoot Aironet wireless AP environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to work with your unique workplace design, construction, and expected network traffic.
Microsoft Dynamics AX Consulting
Microsoft Dynamics AX Consultant
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your specific business needs. Progent's Microsoft support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration services for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management packages.
Network Consulting Company Cisco Meraki Dashboard Cloud Management
Largest Cloud Network Infrastructure Management Maintenance
Progent's Cisco-Premier network management consultants can help you to run Cisco's network management utilities along with a selection of specialized third-party products to create a comprehensive network management strategy to keep your environment operating reliably, fully utilize expensive resources, protect your data, recover rapidly from device failure or malicious attacks, and allow you to expand or repurpose valuable resources intelligently and affordably as your company grows.
Symantec Security Companies
Cybersecurity Organization Watchguard
Progent offers small and medium size companies professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors including WatchGuard, Juniper, and Symantec. Progent can show you how to design a detailed security plan and select the right products from multiple vendors to support your security goals while staying within your budget limits.
ProSight Virtual Hosting Consultants
Professionals ProSight Private Cloud Services
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in a solution that gives the highest degree of dependability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting and management services are built on proven virtualization techniques that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital equipment, system support, and IT management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Best Cisco VoIP Phones and CUCM Online Technical Support
Cisco VoIP Phones and Unified CM Professional
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
Troubleshooting wireless IP phone integration
Wi-Fi VoIP phone integration Consulting
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for workers who are mobile within campus, hospitality, retail or other environments where IT management requires portable phones that provide more control, security and durability than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and fine tune many key pieces of your wireless environment such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer online and onsite support to help your organization build and administer a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
OS X and Exchange Support
Outlook Web App and Mac Consultants
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and transmit messages, search the GAL, import addresses, synchronize appointments, and alert fellow workers to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage training.
Live Online Office Publisher Class
Online Photoshop Training Small Business IT Outsourcing Firm
Progent offers live online instruction for an array of desktop applications and environments such as Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote instruction offers the advantages of conventional in-person instruction, such as immediate communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to synchronize the schedules of many students. Offered to single students or classes of any size, Progent's live online instruction permits the teacher to run the class from an online facility while the students can be spread across an office or all over the the U.S. Virtual education deploys powerful teaching mechanisms such as virtual white boards, real-time questions, and collaborative desktops. Sessions can be brief and targeted to specific topics or extended in time and broader in coverage.
Microsoft Exchange Upgrade Consulting Organization
E-Mail Networking Support
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server support services to enhance email security and virus protection, provide high availability email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
24/7 QTS/Herakles Data Center Technology Professional
24-Hour Consulting Services QTS Internet Data Center
The QTS Internet Data Center is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation facility or if your company is considering migrating your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services including data center migration, system installation and updates, infrastructure improvements, comprehensive project management, virtualization expertise, remote monitoring, centralized network administration, application development, disaster recovery planning and testing, security assessment, and the use of Progent's Test Lab.
Microsoft Exchange 2019 Server Network Specialist
Remote Technical Support EMail Virus
Progent's Microsoft-certified professionals average over 10 years of experience delivering unified communications solutions for customers that range from small offices to large corporations. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides support for Windows 10 and Windows 11 desktops running Office Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Microsoft Windows Server 2012 R2 Consultants
24/7 Network Consulting Windows Server 2012 R2 Hyper-V
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
ProSight Remote IT Management Consultant Services
Top Ranked Network Management outsourcing consultants Consultant Services
Progent's ProSight family of managed services are geared to provide businesses who have small in-house network support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include flat-rate network maintenance expenses, smart automation of routine management processes, ongoing adoption of the latest information technology, graceful transition from older technology to current solutions, improved fit between computer technology with strategic goals, access to seasoned IT consultants, and allowing management to focus on business issues instead of ever-changing computer technology.
Forefront TMG Technical Consultant
Emergency Online Consulting Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server and offers a centrally administered web gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides comprehensive web security logging and reporting capabilities, permits customized reporting generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to cut costs and improve recoverability. Progent's Microsoft engineers can help your company to plan and carry out test and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade smoothly to Forefront TMG 2010 from any version of ISA Server.
Integration Support PowerPoint for Mac
24/7 Microsoft Word for Mac Computer Consulting
Microsoft Office for Mac allows Mac users to run the world's most familiar business programs. Progent's Apple-certified Mac consultants can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for networks that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which carefully limit sharing between Apple Mac and Windows users.
ransomware data recovery Consultant
Locky ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
24x7 Windows Server 2019 Virtual Machine Setup and Support
Consultant Windows Server 2019 Cybersecurity
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Oracle RDBMS Programming Firm
Oracle DBA Specialist
Progent offers fast and affordable online access to a certified Oracle database administration expert or an Oracle application developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also help design, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
Amazon Web Services hybrid cloud solutions Design Firm
Amazon cloud integration Integration Companies
Progent offers cost-effective remote consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Professional Extended Help Desk
Extended Call Center Online Troubleshooting
Progent's Microsoft certified Consultants offer several service programs to help mid-size and large companies develop an efficient and productive internal Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations analyze the numerous high-quality Help Desk application programs on the market and decide which packages might be excessively costly, miss key features, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk team for occasional projects or to substitute for absent or indisposed workers.
24/7/365 Microsoft Windows 11 Upgrade Online Support
Biggest Windows 11 and TPM Network Consulting
Progent's Microsoft-certified Windows 11 experts can provide a variety of services for Windows 11 including Microsoft 365 integration, mobile management, at-home workforce connectivity, data and identity security, streamlined provisioning, and Help Desk Call Center services.
Printer firmware patch management Professionals
iOS patch management Specialists
Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as alarms and health monitors.
64-bit Migration Specialists
Cisco Experts 64-bit Migration Services
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the key 32-bit programs which you want to retain plus the latest 64-bit editions of software you wish to install.
BDR and Business Continuity Solutions Specialist
ProSight Data Backup and Restore Services Technology Professional
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, apps and virtual machines that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical data.
SCVMM 2016 and Windows 2016 Support and Setup
SCVMM 2016 Storage Spaces Direct Onsite Technical Support
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management products and is intended to offer a centralized solution for deploying and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of VMM, design workflows for creating and installing virtual machines and hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter resources with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest capabilities like Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi support.
Online Technical Support Windows 2008 R2
Microsoft Windows 2008 R2 Support Services
Microsoft Windows Server 2008 represents a major advance in making IT networks more protected and fault tolerant, easier to virtualize and administer, higher performing, and able to provide a better platform for web hosting and development. Progent can help your business get the most from the enhancements built into Windows Server 2008 by providing consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering expertise.
Sun Solaris Remote Specialist
Computer Expert UNIX Online
Progent offers national urgent phone support and troubleshooting services for companies that run Sun Solaris networks or whose information systems include a mix of Solaris and Microsoft Windows technology. Remote network consulting offers optimum leverage for your IT budget by protecting client productivity and limiting the hours billed for network analysis and repair. Sophisticated online support tools and experienced technicians and consultants allow Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of situations your network problems can be remediated by telephone or through a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the most difficult system issues.
Dynamics NAV MRP Programming Firm
Microsoft Dynamics NAV Support and Help
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified soultions for financial management, inventory control, operations, capacity planning, procurement, sales, supply chain, and business analytics. Progent's Dynamics 365 Business Central/NAV consultants can help company to maintain your older Dynamics NAV environment or migrate smoothly to a cloud-based, local, or hybrid deployment.
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