Enlarging your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Birmingham company to pick the appropriate technologies and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide services ranging from on demand expertise for getting you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Birmingham, Alabama businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a rich ecosystem of applications that create a cohesive user experience for sharing information throughout multiple sites and on a broad selection of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange Server since their first publication and can help businesses to configure these critical collaboration platforms to maximize the productivity of your at-home workers.

SharePoint Server Integration Consultants for At-Home WorkersSharePoint uses web sites to allow collaboration and knowledge delivery by offering policy-driven delivery of data, business processes, and tools for searching through enterprise-wide information silos. SharePoint allows you to build secure portals that enables at-home workers to see and update consolidated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, refer to SharePoint configuration and development consulting.

Exchange Configuration Consultants for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, see planning and configuration expertise for Exchange.

Microsoft Onedrive Integration Consultants for At-Home WorkersOneDrive is Microsoftís collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can save files to OneDrive, and co-workers anywhere can share them safely through a web browser. Included with Microsoft 365, OneDrive enables at-home workers to co-edit files. Revisions made offline are uploaded when you go back online. To find out about Progent's support services for OneDrive, visit Microsoft Onedrive integration experts.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home solution for your Birmingham, Alabama company, call 1-800-993-9400 or go to Contact Progent.



An index of content::


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    Progent's seasoned group of IT consultants and application experts have years of experience delivering online and onsite support for organizations of any size who want to integrate Android phones and tablets into their IT systems so that mobile clients can be productive from virtually anywhere. Progent offers the breadth of skills to solve technical problems that span numerous vendors and that entail a mix of older and current technology. Progent provides cost-effective remote technical support to assist you with any stage of designing, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual classes to help you manage and use Android phones and tablets efficiently.

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    Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information about your existing antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup/recovery environment that minimizes your vulnerability to ransomware and meets your company's needs.

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    Microsoft Small Business Server is an affordable collection of server products that provides the basis for a powerful but easy-to-manage information. The technical demands of the Microsoft .NET products bundled with Small Business Server requires a computer consultant with real-world background planning and integrating cohesive, comprehensive business network environments. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience supporting computer systems based on Microsoft products. This expertise ensures you results in installing, managing, and maintaining network solutions that incorporate the SBS Server suite of servers and applications.

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    NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent offers online guidance from NetDocuments experts who can assist your law firm to plan, configure, administer, tune, or troubleshoot a document management system environment powered by NetDocuments.

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    Progent's Microsoft-Premier SQL Server consultants can provide an array of support services to help small and midsize companies to plan, install, manage, and troubleshoot SQL 2008 systems so that they realize the maximum strategic advantage from this state-of-the-art RDBM technology. In addition, Progent can provide assistance with system infrastructure, company-wide security, and custom software programming to optimize the business benefit of your information network.

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    Progent can assist small and mid-size businesses to install unified remote endpoint management and monitoring tools for maintaining endpoint devices operated by telecommuters.

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    Nagios and MRTG are powerful, Open Source monitoring tools that run on Linux and can be deployed to analyze UNIX environments, MS Windows networks, or mixed-OS situations in which Linux and Microsoft Windows run side by side. Nagios allows system managers to track system services including POP3, HTTP, SSH, and NNTP. MRTG lets you track the traffic through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring experts can help you use both these programs to tune and troubleshoot your system.

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    Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to build a seamless enterprise connectivity solution that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless access points to accommodate your specific workplace design, building structure, and anticipated workloads.

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    Progent's Microsoft-certified consultants can assist your business to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost productivity by making sure that critical applications are always up to date, managing licensing, and reporting resource usage profiles to help you make informed buying choices. Once you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.

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    The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 10 years of work in Microsoft integration, ensures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, installing, managing and troubleshooting sophisticated information technology solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

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    Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and building training environments for new technologies. For Progent customers without sufficient internal resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk while keeping vital IT initiatives on schedule.

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    Progent's experienced ransomware recovery consultants can assist your business to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.

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    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of ProSight Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter.

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    Progent's Cisco Jabber consultants offer online or onsite support to assist organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced expertise for the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.

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