Brisbane Remote Workforce Solutions Consulting Partner
Collaboration Solutions Consulting
Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Brisbane company to pick the right tools and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers services ranging from on demand guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Brisbane, Queensland companies to with any aspect of creating a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, providing a rich ecosystem of productivity apps that create a consistent user experience for exchanging data and ideas across multiple sites and on a broad selection of endpoint devices. Progent has provided online consulting services for SharePoint and Exchange since their original releases and can assist your company to deploy these critical collaboration products to optimize the effectiveness of your remote workers.
SharePoint uses web sites to allow collaboration and knowledge delivery by providing policy-based access to data, workflow, and tools for looking through company-wide business data. SharePoint enables you to create secure portals that permits remote workers to view and update aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, refer to deployment consulting for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and co-workers can access them safely via a web browser. Provided with Microsoft Office and Microsoft 365, OneDrive allows home workers to co-edit files. Revisions created offline are synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, see Microsoft Onedrive configuration consulting.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Brisbane, Queensland business, call
An index of content::
Network Consultant OS X RAID
iPad and iCloud Support and Integration
Progent's Apple Mac support consultants can help you with a wide array of system foundation issues such as network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For company networks built solely on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to handle the complexity of planning, integrating, and maintaining a system architecture that is robust, secure, productive and supportive of your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan storage area network solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Lync Server 2013 and SQL Server Engineer
Services Lync Server 2013 and iPhone
Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help you to assess the business benefits of Lync Server 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management staff and users. Progent offers expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
PowerPivot for SharePoint Remote Troubleshooting
Emergency PowerPivot for Excel Computer Consultants
Progent can provide the support of Microsoft-certified engineers and experienced software programmers, database administrators, project management experts, network infrastructure engineers, business continuity planning specialists, and data security consultants to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Outsourcing Microsoft Exchange Server 2007
Exchange Server 2003 Technical Support
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining messaging solutions for clients in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment features security, high availability, easy access for remote and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K. Progent can also help small or medium companies to migrate to MS Exchange 2016 Server or Exchange 2013.
Microsoft Certified Windows 2000 Server Consultants
Windows Server 2000 Migration Consultant
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2000 Servers and can streamline network management, offer technical support and troubleshooting, and enhance security. Progent can also help you create, justify, and execute a strategy to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up test installations to reduce the technical risk involved with migrating to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Apple Logic Learning
Classes Quark
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by offering help services and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Computer Engineer Windows Applications on macOS
Windows Virtual Desktop for Mac IT Consultants
For businesses with a mix of Mac and Microsoft Windows computers, there exist two popular solutions for using Windows-only software on an Apple Mac: remote access to a physical Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac enables you to connect an Apple Mac to a remote Microsoft Windows-powered PC to run Microsoft Windows applications and share network resources. Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac computer so you are able to use Windows applications directly. Progent's Mac technology support experts can help your company to manage these products for running Microsoft Windows programs on your Apple Macs and can also help your company to evaluate and configure other products for Microsoft Windows PC simulation.
ISSAP Certified Cybersecurity Architecture Professional
CISSP-ISSAP Cybersecurity Architecture Engineer
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and significant experience with network security architecture. ISSAP consultants have in-depth knowledge of access control systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your company with all aspects of architecture security.
Network Providers Microsoft Office
Support Companies Microsoft Office 2000
Progent's IT outsourcing packages provide economical network support for small organizations. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or creating a web-based eCommerce application, outsourcing your network technical services can contain expenses and eliminate risks, allowing IT support expenses to grow in a more linear and controlled manner than is possible by building up a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and robust system architecture for your vital business software powered by Windows.
ProSight ESP Ransomware Protection Consult
ProSight Enhanced Security Protection Consultancy
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge tools incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware.
NetApp MetroCluster Troubleshooting Consulting Services
NetApp MetroCluster Design Consultant
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles away from one another. Progent's team of veteran IT consultants can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional requirements and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, arranging plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with industry standards and regulatory mandates.
SCCM 2007 Troubleshooting Consultant Services
Configuration SCCM 2007
Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security, and increase productivity by making sure that critical applications stay current, tracking licensing, and reporting usage patterns so you can make informed buying choices. Once you are set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement a smooth move to System Center 2012 Configuration Manager.
Best NetApp Clustered Data ONTAP Consultant Services
Top NetApp SAN Fabric Engineer
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery between datacenters that are up to 185 miles (300km) apart. Progent's roster of veteran IT experts can assist you to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning shelf IDs, arranging plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your DR system to verify adherence with information assurance standards and regulatory requirements.
Microsoft Exchange Network Engineer
Exchange 2013 Configuration Professional
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect key facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Microsoft Exchange 2013.
Immediate macOS Small Office Server Support
Mac Phone-based Consulting
Progent offers national online phone support and troubleshooting services for companies that run Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer macOS and Mac OS X users a variety of IT services such as desktop assistance, migration to the latest edition of OS X from earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and OS X application software. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online network consulting provides maximum leverage for your IT dollar by preserving client efficiency and shortening the time billed for computer analysis and repair. Sophisticated online support utilities and experienced service specialists and engineers allow Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or via a mix of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP and ISSAP certified security specialists to assist with the toughest network issues.
Altaro VM Backup Management Technical Support
Altaro VM Backup Troubleshooting IT Consultant
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to help you to plan, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
24/7 Windows 10 Cortana Online Help
Windows 10 Consulting Services
Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Microsoft Windows. Online and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, automated deployment and management, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing consulting support.
Netwalker ransomware hot line Consulting
Consultant Services DopplePaymer ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
24x7 Virus Recovery Support and Setup
Support Outsourcing ProSight Endpoint Protection
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the entire threat lifecycle including protection, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks.
Hybrid cloud integration Specialist
Enterprise hybrid cloud integration Consulting Services
Progent can help you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that combine local resources along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of cloud migration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Network Consultant Nagios
Linux Network Monitoring Consulting
Nagios and MRTG are useful, Open Source monitoring tools that run with Linux and can be used to monitor UNIX/Linux environments, MS Windows systems, or multi-platform systems in which the Linux OS and Windows coexist. Nagios lets network support engineers to monitor network services including POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you track the bandwidth through SNMP-enabled network devices such as processors, routers, and switches. Progent's network integration experts can show you how to use both these utilities to tune and repair your computer network.
.NET Blazor Outsourced Programming
DotNET Design Firms
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to create or enhance .NET applications rapidly and affordably.
Microsoft Office 2003 Small Business Network Consulting Firm
Microsoft Office System Install
Progent applies no initialization fee and requires no retainer for support services provided during regular business hours. Progent's one-minute granularity avoids big bills for quick fixes so you won't be tempted to allow less critical problems to fester.
ProSight Reporting Network Infrastructure Management Consultants
ProSight Reporting Remote Network Infrastructure Management Consultant Services
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Best Practices Small Business IT Support
Integration Companies Company-wide Standards for Best Practices
Progent's team of Microsoft and Cisco Premier Certified experts average more than a decade of real-world professional background, at the front lines of network service, performing a broad range of technical tasks for a large mix of businesses. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support team. This ensures that you get not just expert IT skills, but also a consultant with proven methods for applying technical knowledge to resolve real-world IT problems quickly.
24/7 SQL Development Companies
Microsoft T-SQL Reports
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of cutting-edge high-end programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET platform.
Specialist Ubiquiti UAP-AC WiFi access point
Ubiquiti UniFi WiFi Specialist
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed throughout multiple sites with thousands of access points can be remotely configured and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran wireless consultants who can assist you to determine the benefits of UniFi products for your environment and help you to plan, install, manage, and maintain your UniFi ecosystem.
Specialist Endpoint patch management
Endpoint patch management Engineer
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoints printers, network appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
iPhone patch management Consultancy
Router patch management Engineers
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Exchange Server Upgrade Consultancy
Microsoft Exchange Server Upgrade Consultant Services
Progent's Microsoft-certified engineers can provide low-cost remote and on-premises help to implement your migration to Exchange Server 2010, generate comprehensive documentation of your upgraded messaging environment, educate your network support staff and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer ongoing administrative consulting and engineering help. Progent's consultants can also assist you to upgrade from Exchange 2010 to Exchange 2013 or Exchange 2016.
Microsoft LCS Server IM Support Outsourcing
24-7 Microsoft LCS Server 2007 Online Support Services
Microsoft Office Communications Server delivers IM and presence in an extensible, enterprise-grade solution featuring advanced security, seamless integration with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved business efficiencies, increased individual productivity, and stronger intellectual property protection with this simple-to-manage, highly available IM platform. Effective implementations of Office Communications Server require extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the advantages of Office Communications Server across your entire organization.
Consultant Certified Cybersecurity Management
Consultants CISM Certified Cybersecurity Management
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of performance that information security professionals are required to master. It gives business management the confidence that those who have earned their CISM certification have the experience and knowledge to provide efficient security management and support services.
24x7 Support Network Engineer
24x7 Support Computer Engineer
For medium-size companies looking for network consulting services, Progent offers an array of alternatives including on-site service, on-line support, off-site Help Desk, round-the-clock support with automatic network monitoring, emergency staffing, site relocation support, application programming, and expert consultation. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides expert onsite support for solving technical problems rapidly and affordably.
MS Certified Specialists Google Cloud IAM
Google GCP Cloud hybrid cloud solutions Engineer
Progent offers cost-effective remote and onsite consulting to help companies of any size to move all or part of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Mac Network Security Technology Professional
Mac and Cisco PIX Firewalls Specialists
Progent's certified security staff can help you safeguard your Apple Mac network through professional support offerings such as performing security audits, clean up after virus and denial of service penetrations, configuring firewalls, integrating safe remote and mobile access, installing automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the specific objectives of your corporate information system.
Hornetsecurity Altaro 365 Total SharePoint Backup Technical Support
Consulting Services Hornetsecurity Altaro M365 SharePoint Backup
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Remote Support Services Citrix FlexCast
Citrix XenDesktop Consultant
Citrix offers a comprehensive family of products that deliver advanced manageability, scalability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic advantages of Citrix virtualization products and can help you design, validate, deploy, optimize, and support Citrix virtualization platforms.
Online Troubleshooting CRISC Cybersecurity
Online Support CRISC Certified
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy in case of an IT network disaster. Progent can help you develop a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop system solution that addresses reliability issues covering a broad array of infrastructure technologies and processes.
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