Edison Remote Workforce Connectivity Consulting
Collaboration Solutions Consulting
Enlarging your remote workforce can have a major impact on IT architecture, security, and corporate workflows. Progent has 20 years of background assisting SMBs to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Edison company to select the right technologies and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can help Edison, New Jersey organizations to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich ecosystem of productivity apps that create a consistent user experience for exchanging information throughout multiple sites and on a broad selection of endpoints. Progent has delivered online consulting services for SharePoint and Exchange Server since their original releases and can assist businesses to tune these critical collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint utilizes web entities to facilitate collaboration and information delivery by offering policy-based access to content, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to build secure web portals that permits remote workers to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to deployment expertise for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, similar to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers anywhere can access them securely via a browser. Provided with Office and Microsoft 365, OneDrive allows at-home employees to co-author documents. Revisions created offline are synced when you go back online. To find out about Progent's consulting expertise for OneDrive, go to Onedrive integration consulting.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Edison, New Jersey business, phone
An index of content::
Consultant Services Exchange 2019 Edge Transport Server
Exchange 2019 Upgrade Support Outsourcing
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing HA architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Largest Specialists ProSight Behavior-based Virus Detection
ProSight Phishing Defense Technology Professional
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.
Online Technical Support Microsoft Exchange 2013
Network Consultants Exchange 2013 Performance Tuning
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a revamped structure. These improvements affect vital areas such as ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential advantages of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Microsoft Exchange 2013.
On-site Technical Support Exchange and Apple Mac
OS X and Exchange Integration Services
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send email, examine the GAL, import addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.
Dynamics GP/Great Plains Features Technology Consulting Services
Dynamics GP Great Plains Accounting Network Consulting
Dynamics GP allows you to expand and manage your company better by offering deep availability of decision-driving data and a fast return on investment. Dynamics GP offers major productivity benefits such as its ability to expand the reach of your company, manage your financials, computerize financial operations, standardize procedures across your company, improve inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a reliable, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you derive all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Network Consulting Office SharePoint Server 2007
SharePoint Integration Services
Progent’s Microsoft-certified consultants can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or customers to connect to, manage, distribute and interact with relevant data, documents, and software and to interact with other people. It enables faster and better decisions, more effective sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve created in a way that makes data easy to find, download and apply.
Engineer Dynamics GP BizTalk Adapter
Specialists Dynamics GP VBA
Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that support the unique requirement of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also provide help with a selection of development technologies that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Support and Setup Microsoft LCS Server IM
Microsoft LCS Server 2007 Support Services
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class solution offering advanced protection, seamless compatibility with popular Microsoft products, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, increased worker productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-authorized professionals can provide the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your whole corporation.
After Hours Microsoft Dynamics AX Setup and Support
Integration Support Solomon
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to match your unique business needs. Progent’s Microsoft consultants offer expertise in Microsoft Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for secure, company-wide resource sharing plus interfacing with CRM products.
24x7 Cisco VPN On-site Support
Remote Access Support Outsourcing
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the flexibility to expand with your growing business needs. Progent’s Cisco-Certified network consultants are familiar with Cisco’s complete line of hardware and software targeted at preventing data pilfering, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, permissions, and accounting from a graphical Web interface.
Security patch management Consulting Services
Wi-Fi access point patch management Consultants
Progent's support services for patch management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your servers, endpoints scanners, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things devices such as alarms and robotics.
Specialists Google Cloud hybrid cloud solutions
Google GCP Cloud Storage integration Technology Professional
Progent offers cost-effective online and onsite consulting to assist organizations to move any portion of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.
Exchange 2013 Server Online Technical Support
Exchange 2013 OWA Technical Support
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a redesigned architecture. These improvements affect vital IT areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.
Wi-Fi IT Consulting
24/7 802.11 Wireless LAN Support Services
Progent can help you design, configure, manage, monitor, and troubleshoot a viable Wi-Fi LAN infrastructure, select appropriate components, and configure wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a thorough wireless network security plan that is well integrated with the security strategy for your overall corporate network.
Consultants Google Cloud Identity
Microsoft, Cisco and Security Certified Experts Google Cloud VM Consultancy
Progent offers affordable remote and onsite consulting to assist businesses of any size to migrate any part of their core IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and enable the use of Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies.
Immediate Remote Support Services Video IP Phones
Cisco VoIP Phones and Presence Technical Consultant
Progent's Cisco certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Consultant Services Comcast Business Class Cable Internet
Engineer Internet Carrier Selection
Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet connectivity solution matches your business needs. Services provided by Progent include assessment of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a seamless move to a new ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring additional ones, implementing firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Online Help High-Availability Branch office Connections
Services High-Availability Interoffice Connections
Progent’s non-stop inter-site connectivity and 24x7 system infrastructure engineers can help small businesses create zero-downtime Interoffice connectivity by means of redundant system architectures featuring automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office networks based on zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice networking.
CIO Online Help
CIO Computer Consulting
Progent can provide the part-time or temporary services of a seasoned Chief Information Officer who can offer strategic direction to assist you select and support IT technology appropriate for your current needs and that can serve as a firm foundation for your growth. Progent's temporary Chief Information Officer consulting services offer economic leverage to companies who want to maximize the benefits from their IT expenditures but who are unable or hesitant to take on another executive-level manager to their full-time staff. Because Progent is vendor-neutral, with a large staff of consultants certified to maintain all major OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in an ideal situation to offer objective advice as well as expert technical support for developing information solutions that fit the special requirements of your organization.
ProSight certificate expiration management Engineers
ProSight infrastructure documentation management Technology Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Google Cloud Windows Engineers
Google Cloud SQL Services
Progent can provide cost-effective remote and on-premises support to help companies to move all or part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Great Plains Technical Support Services
24-Hour Dynamics GP Power BI Integration Services
Progent can help you plan and implement an efficient migration to Microsoft Dynamics GP so that you preserve your data, improve your security, enhance your analytics, take complete advantage of Microsoft Office integration, and reduce productivity disruption by designing and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.
Cisco VoIP Phones and Unified Messaging Remote Support
Telepresence Integration Support
Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
IT Consultants ProSight Automatic Network Mapping
ProSight Remote Infrastructure Management Computer Consultant
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, monitor, optimize and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that need critical updates, or isolating performance issues.
Catalyst Switch Specialist
Catalyst Switch IOS-XR Troubleshooting
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, update, optimize and debug Cisco Catalyst switches. Progent can also help your business to enhance the security and compliance of Catalyst switches and move efficiently from legacy switches to modern devices.
OS X Snow Leopard Security Network Consultants
Apple Mac Spam Filtering Professionals
Progent's certified security staff can help you secure your Mac environment through expert support offerings such as running security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing secure off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the specific goals of your business information system.
Network Consultant Microsoft Exchange Upgrade
Exchange 2000 Migration
Progent is one of the most qualified network support firms for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange 2000 under common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Internet Security and Acceleration Server Remote Support Services
ISA 2004 Firewall Integration Support
Progent's certified TMG 2010 and ISA Server 2006 consultants can assist you to design, install, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your network that delivers the firewall security, performance and manageability that your company needs.
Teleworker Data Protection Specialist
Offsite Employees Data Protection Technical Consultant
Progent can assist small and medium-size companies to plan, configure, validate and troubleshoot backup/restore systems to support a remote workforce.
Technical Support Colocation Facility
Computer Engineer Co-Location
Colocation sites make it possible for companies to share world-class data centers for hosting network hardware that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program such as selecting and moving to a colocation site, creating network topology, specifying required equipment, on-site and on-line maintenance, establishing online network administration, and education your IT personnel.
Remote Customer Relationship Management Online Support Services
Open Now Online Technical Support Microsoft ERP
Progent's team of application experts offer advanced consulting, software programming, integration assistance, and online training for popular applications covering key areas including ERP, general accounting, management reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting support online, Progent can help small businesses throughout the U.S. to eliminate the time and fees associated with travel and on-site activity without sacrificing the effectiveness of consulting support.
Best Meraki Outdoor APs Support Outsourcing
Meraki Wi-Fi Access Point Online Technical Support
Progent's Cisco Meraki Wi-Fi access point consultants offer remote and onsite support services to help organizations of all sizes to plan, deploy, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, ease of management and uptime for wired and wireless users irrespective of their mobility or device.
Expert Microsoft Certified SQL Server 2016 Performance Tuning Support
Microsoft Certified Expert SQL Server 2016 Development Support Outsourcing
SQL Server 2016 offers major enhancements in performance, capacity, data security, uptime, BOYD support, and integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and onsite support to assist businesses of any size to implement, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Jabber Upgrade IT Services
Jabber Contact Search On-site Support
Progent's Cisco Jabber consultants can provide online or on-premises expertise to assist businesses of all sizes to plan, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers in-depth support for all the products, technologies and services that make up creating an end-to-end Cisco Jabber solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Google Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.
On-site Technical Support Remote Access
VPN Network Consultants
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to expand with your growing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive line of hardware and software targeted at preventing information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and accounting from a graphical Web interface.
ISA 2000 Server Specialist
Microsoft Firewall IT Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds configuring Microsoft ISA Server-based security solutions for information systems with multiple offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security needs without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
IT Consultants Exchange 2019 Server
Exchange 2019 Office 365 Integration Outsourcing
Progent can help your organization in any phase of your upgrade to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; designing HA architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Top Microsoft Dynamics SL Application Consultants
Retail Management System Integration Services
Besides offering the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Dynamics NAV, Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, migration support, and 1-on-1 or group webinar training classes customized to address your specific needs. Progent's consultants also can help you integrate and support a protected, robust network infrastructure to support your ERP, MRP and accounting solutions.
24-7 Extended Support Desk Integration Support
Virtual Service Desk Engineer
Progent's Microsoft and Cisco certified Consultants provide three service programs to help medium-size and large organizations create an efficient and successful in-house Computer Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the numerous top level Help Desk application programs on the market and decide which packages might be excessively costly, miss critical features, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for businesses who need to augment their in-house Help Desk staff for special tasks or to fill in for absent or indisposed workers.
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