Enlarging your remote workforce may have a significant impact on IT infrastructure, security/compliance, and company culture. Progent has 20 years of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Grand Rapids company to pick the right tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services that go from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Grand Rapids, Michigan organizations to succeed with any facet of building a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office suites, offering a powerful environment of applications that deliver a cohesive user experience for sharing information throughout multiple sites and on a wide range of endpoint devices. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their initial publication and can help your company to deploy these critical collaboration platforms to maximize the productivity of your remote workforce.

SharePoint Server Integration Experts for Remote WorkersSharePoint utilizes web entities to enable collaboration and knowledge delivery by providing policy-driven delivery of content, business processes, and tools for looking through company-wide information silos. SharePoint enables you to create protected portals that allows remote workforce to view and update consolidated business intelligence via Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint expertise, go to SharePoint integration and development expertise.

Exchange Configuration Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, go to integration consulting for Exchange Server.

Onedrive Integration Consultants for Remote WorkersOneDrive is Microsoftís shared cloud storage service, comparable to GoogleDrive. At-home users can save files to OneDrive, and colleagues anywhere can access them safely through a web browser. Included with Office 365, OneDrive allows home workers to co-edit files. Revisions made offline are uploaded when you go back online. To learn about Progent's consulting services for OneDrive, go to Onedrive integration experts.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Grand Rapids, Michigan company, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's pricing policy is to bill for online service and on-site visits by the minute. As a result, you are charged just for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and inside California or in areas where Progent provides on-premises service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no monthly commitment for support services delivered during normal working hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates large bills for quick solutions so you will not be tempted to permit simple problems to fester.

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    Microsoft Forefront Threat Management Gateway builds on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that delivers a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, and HTTP and HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft engineers can help you to plan and execute pilot and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway from ISA Server.

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    Microsoft Windows Server Update Services allows information technology administrators to deploy and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the installation of updates that are released through Microsoft Update to servers and desktops in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, configuring client's computers, establishing the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container appropriate for your system environment.

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    Progentís Cisco-Premier technology consultants offer experienced PIX Firewall consulting services covering design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible combination of security, speed and availability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative tools. Progentís network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Data Center consultants can show you how to identify high availability data centers that meet the particular requirements of your business. Fault tolerant co-location sites are especially appealing to small businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself approach. Trying to build an on-site data center with even a basic level of fault tolerance is too costly for most small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and fault tolerant colo sites by offering a full array of consulting and support services.

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    Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and support services to help your organization to plan, install, manage, optimize, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also help you to design and implement hybrid networks that combine on-premises and cloud-hosted services and that provide easy access, advanced security, unified management, and dependable operation for all your wired and wireless endpoints.

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    Progentís Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, groups and data. SharePoint provides a common location for your employees or clients to access, manage, distribute and manipulate relevant information, files, and software and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the knowledge theyíve created in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can assist your organization to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.

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    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances like routers, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when issues are detected. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating appliances that need critical software patches, or isolating performance bottlenecks.

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  • At Home Workforce Endpoint Management Integration Support
    At Home Workforce Endpoint Management Specialist

    Progent can help small and medium-size organizations to configure efficient remote endpoint management systems for maintaining endpoint devices operated by offsite workers.

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    Progent's Support for IT Service Organizations lets you use Progent's consulting engineers while retaining your own brand as a transparent arm of your IT services staff.

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