Grand Rapids At Home Workforce Solutions Consulting Experts
Collaboration Technology Consulting Services
Expanding your remote workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Grand Rapids organization to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent can provide services that go from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can help Grand Rapids, Michigan organizations to with any facet of creating a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and streamlined management.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, providing a rich ecosystem of productivity apps that create a consistent user experience for sharing information across multiple sites and on a broad selection of endpoint computers. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their original releases and can help businesses to tune these critical collaboration platforms to maximize the productivity of your at-home workforce.
SharePoint utilizes web sites to facilitate collaboration and knowledge delivery by providing policy-based delivery of content, business processes, and utilities for looking through company-wide business data. SharePoint permits you to create protected portals that permits at-home workers to see and update consolidated business intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, see integration consulting services for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can share them securely via a web browser. Provided with Microsoft Office and Microsoft 365, OneDrive allows at-home employees to co-edit files. Revisions created offline are uploaded when you go back online. To learn about Progent's expertise for Microsoft OneDrive, see Microsoft Onedrive integration consulting.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Grand Rapids, Michigan business, call
An index of content::
Duo MFA and Single Sign-on Outsourcing
ProSight Duo MFA On-site Technical Support
Progent's Duo managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.
prime infrastructure On-site Technical Support
Wave 2 wireless controller Troubleshooting
Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless APs, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by detecting cyber threats and filtering traffic content according to user class and locale. Progent can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
Top .NET Application Programmer
.NET Blazor Contract Development
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET applications rapidly and affordably.
Online Technical Support Endpoint Virus Immunization
Specialists ProSight Behavior-based Virus Detection
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior analysis tools by SentinelOne to defend endpoints and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
Information Assurance Security Evaluation
GIAC Compliance Auditor
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are acknowledged by companies and institutions around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the security services addressed within GIAC certification including auditing infrastructure vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Small Business Support Firm
Small Business Computer Outsourcing Consultants
Progent's Microsoft and Cisco certified network engineers offer expert help with a wide range of products and technologies and can provide that assistance remotely nationwide or onsite in select cities across the country and anywhere in . Progent offers remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a combination of Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE network engineers for complex connectivity problems, as well as the the support of CISA and CISSP-accredited security consultants to assist with complex security design and problem solving. Progent has provided online troubleshooting to businesses in every state in the U.S.
Consultancy 64-bit Computing
64-bit Server Online Consulting
Progent's Microsoft-expert engineers can help your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of moving to 64-bit desktop processing, plan an affordable upgrade strategy that minimizes business disruptions, and offer economical, expert online help to assist you to install 64-bit PC desktop operating systems and application software on your existing computers.
Urgent Developer Project Server
24/7/365 Microsoft Certified Development Group Project Professional
Progent's Microsoft-certified consultants offer in-depth support in deploying, operating and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable online consulting services following proven best practices to assist businesses of all sizes to receive all the advantages of this powerful project management solution. Support services available from Progent include solution planning, software configuration and migration, setting up safe file and status sharing among local and offsite users, network optimization, and customized webinar training.
Windows Server 2008 BranchCache Professional
24-Hour Support Microsoft Windows 2008 R2
Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's network professionals can provide affordable remote consulting, troubleshooting, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.
Supplemental Service Desk Computer Engineer
Shared Support Desk Network Consultants
Progent's Shared Call Center service allows your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's pool of certified desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Top Quality Microsoft Server Monitoring Support Services
Application Monitoring Technical Support
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can afford a degree of protection that was once limited to enterprises. Progent offers several RMM solutions delivered as economical service packages designed to help you to identify and fix a an array of IT network issues before they can impact productivity.
ProSight Duo MFA Integration Support
Duo Two-factor Authentication Technical Consultant
Progent's Duo service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Security Penetration Testing Security Team
Cybersecurity Pen Testing Auditing
Stealth intrusion checking is a key component of any comprehensive network security strategy. Progent's security professionals can perform thorough intrusion checks without the knowledge of your organization's internal network support resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log monitoring are correctly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware.
Expert Training Technical Consultant
Urgent Expert Training Integration Support
Progent is committed to knowledge transfer from Progent's consultants to clients. By teaching clients to resolve technical issues that are within their scope, Progent can concentrate on providing hard-to-find skills where Progent has few competitors. Small businesses who utilize familiar freelance consultants or who employ internal support staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more reliable, protected, and productive.
Linux Computer Consultant
PCLinuxOS Linux Consult
Progent's Linux support experts provide small businesses and software developers help with managing and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of expertise provides you with an easy one-stop source to help you create and maintain a protected and reliable cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Hornetsecurity Altaro VM Backup Restore Support Services
Information Technology Consulting Hornetsecurity Altaro VM Backup Replication
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup.
Network Consultants Aironet 2800 Access Point
Information Technology Consulting Aironet 600 Access Point
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants can provide online or on-premises configuration and troubleshooting services to help your organization to plan, implement, update, tune, manage and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your specific office design, construction, and expected network traffic.
Failover Clusters Windows Server 2008 Setup and Support
Integration Services Failover Clustering Windows 2008
The cluster feature set built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been dramatically re-engineered to streamline the installation, setup, and management of server clusters that provide greater levels of network dependability, security, performance, and flexibility. New or improved features include automated cluster verification, easier setup and installation, improved cluster administration, redesigned cluster architecture for increased availability, better security and quorum structure, elimination of failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, plan and execute a deployment, train your network support personnel to administer your cluster environment, provide ongoing consulting and support services, and produce and validate a business continuity procedure.
Microsoft Certified Partner Computer Consultants SCDPM 2012 and Exchange DAGs
Top SCDPM 2012 and Azure Backup Remote Technical Support
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of all sizes to design, deploy, administer, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent's consultants can help you to upgrade from older releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing especially stubborn issues, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Specialists 64-bit Computing
24-7 Microsoft Expert 64-bit Upgrade Integration Services
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you test your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you intend to keep plus the latest 64-bit editions of software you plan to run.
MongoLock ransomware recovery Consultancy
Locky ransomware recovery Consultancy
Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Email White Lists Consultant Services
Specialists Email Encryption Key Management
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive security for your email traffic. The powerful structure of Progent's ProSight Email Guard combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Virtual Service Desk Integration Support
Specialist Co-managed Heldesk
Progent's Microsoft certified experts provide several ways to help medium-size and large organizations develop an efficient and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help businesses sift through the numerous top level Help Desk software packages on the market and determine which packages may be too expensive, lack key functions, or align poorly with your company's business goals. Progent also provides temporary staffing for companies who want to reinforce their in-house Help Desk staff for occasional tasks or to substitute for absent or indisposed workers.
Online Support At Home Workers Data Protection
Online Support Work at Home Data Protection
Progent can help small and medium-size companies to design, configure, validate and troubleshoot data protection systems to support at-home workers.
Microsoft LCS Server Instant Messaging Online Technical Support
Microsoft LCS Server IM Specialist
MS Communications Server delivers IM and Real Presence in a scalable, enterprise-grade package featuring advanced security, transparent compatibility with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved operational efficiencies, enhanced individual output, and stronger intellectual property protection. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer remote and on-premises support and troubleshooting services for your Office Communications Server environment and can assist your organization to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and execute an efficient migration that will add significant strategic value to your IT system
Cisco Firewall Computer Network Consulting
Urgent Small Business Specialist Cisco CCIE Online
Progent's Cisco certified network infrastructure consultants have extensive background assisting ISPs to architect, deploy, administer, tune, and debug fault-tolerant, scalable network solutions appropriate for shared public networks.
Emergency Consultants Google Cloud Windows
Google Cloud IAM Engineers
Progent offers cost-effective remote and onsite consulting to help companies to migrate any part of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security.
Consulting Services Microsoft Exchange 2007
Exchange 2007 Support and Help
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that avoids productivity downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to complete your move quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Coding Amazon AWS migration
Amazon Glacier integration Developer Firms
Progent offers affordable online support to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
Computer Consultant ISA 2006
Integration ISA Server 2006
Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources available to authorized remote or mobile users. Internet Security and Acceleration Server can guard corporate applications, services, and data across all network layers with application-layer filtering and powerful publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 consultants can help you design, install, set up, and maintain Internet Security and Acceleration Server 2006 on your system so that your business benefits from a smart and affordable combination of security, convenience, and performance.
ISA 2004 Standard Edition Server Onsite Technical Support
IT Services ISA 2004 Enterprise Edition Server
Progent's Microsoft certified professionals provide small and midsize companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and inside sources. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which enables these products to detect many attacks that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront TMG.
Expert Microsoft Certified Windows 2008 Server Computer Engineer
Windows Server 2012 R2 Computer Consultant
The sophistication and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad familiarity with designing and building cohesive, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's IT services can help you with designing, deploying, managing, and supporting Windows Server systems that maximize the business value of your computer system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Consulting VMware Site Recovery Manager Compliance
Open Now VMware VCDX Engineer
VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager allows automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm complete service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
Urgent Microsoft Exchange 2016 Migration Technology Consulting Services
Microsoft Certified Expert Exchange 2016 Upgrade IT Services
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage requirements for your virtual machines, mailbox databases and log files; configuring HLB for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Specialist Solaris
Solaris Services
Progent's Sun Solaris platform support experts provide small businesses and software developers assistance with administering and maintaining Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
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