Grand Rapids Teleworkers Integration Consulting and Support
Collaboration Solutions Consulting
Expanding your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and corporate workflows. Progent has 20 years of experience helping SMBs to plan, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Grand Rapids organization to select the right tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Grand Rapids, Michigan organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and streamlined management.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a rich ecosystem of productivity apps that create a consistent user experience for sharing information across a corporate network and on a wide range of endpoints. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their first publication and can assist your company to deploy these critical collaboration platforms to maximize the productivity of your remote workforce.
SharePoint uses web sites to enable collaboration and information sharing by providing policy-driven access to content, workflow, and utilities for looking through company-wide information silos. SharePoint enables you to create secure portals that allows remote workforce to view and edit aggregated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts. For details about Progent's SharePoint support services, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, refer to planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers can retrieve them safely through a browser. Included with Microsoft 365, OneDrive allows remote workers to co-edit files. Revisions made offline are automatically uploaded when you go back online. For information about Progent's consulting services for Microsoft OneDrive, refer to Onedrive configuration experts.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Grand Rapids, Michigan business, call
An index of content::
Herakles/QTS Test Lab Engineers
NLB Test Lab Professional
The Progent Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or validating business continuity solutions, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to configure effective test environments, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.
Anti-Virus Support and Integration
Postini Reseller
E-Mail Guard is Progent's affordable anti-spam and antivirus service that gives small businesses world-class defense from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated library of web-managed antispam and antivirus services that ward off email attacks before they can breech the company firewall. Perimeter Manager also allows administrators monitor and control their email application, regardless of server platform, hardware technology, or geographic location.
Consultant Services Web Application Security Evaluation
Network Security Evaluation Specialist
Progent has created several network security packages intended to provide larger institutions an independent and thorough network security audit from a group of premier security consultants. All Progent's security evaluation bundles feature a collection of procedures including network scans from inside and from outside the company firewall, professional interpretation of results by accredited security consultants, creation of a report documenting the results, plus a live high-level executive summary and an in-depth interactive outbrief for internal IT administrators.
Microsoft Computer Consulting Companies
Microsoft Office 2003 Design Company
Progent’s IT outsourcing packages offer budget-friendly network support for small companies. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing IT support budgets to increase in a more linear and controlled fashion than is feasible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available system foundation for your critical applications powered by Windows including Office XP, Office 2003, and Office 2000.
Cisco ACNS, Cisco CDN Software Consultant Services
Network Load Balance Network Consultants
Progent offers fault tolerant load balancing support that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Remote PC and Smartphone Small Business IT Consulting Company
24x7 Network Integration Remote Desktop
Progent's remote connectivity and wireless synchronization experts can assist your business to plan and deploy connectivity solutions for off-site desktops, laptops, and smartphones so they work tightly with your information network, allowing you to improve the efficiency of your remote workers.
Online Support Microsoft Dynamics GP
Dynamics GP/Great Plains Features Engineer
Progent’s Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and business analysis platform built, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and integrate, and with its modular approach you are able to purchase only the functions you currently need, with the ability to add users and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains support engineers can show you how to install, configure and manage the latest release of Microsoft Dynamics GP or migrate smoothly from an older version.
24-7 Ransomware Recovery Readiness Analysis Specialist
SentinelOne Ransomware Defense Consultant Services
Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable and safer AD implementation. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management technology. These advantages can include simpler network management, better compliance with information security standards, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime.
Technology Consulting Services SQL Server 2019 on Linux
IT Services SQL Server 2019 Reporting Services
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and on-premises consulting, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive intranet solution.
Juniper Junos Management Firewall Configure
Juniper Junos Auditing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Catalyst Switching Professionals
Catalyst 4500 Switch Consulting
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain all the benefits of bringing intelligent services into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure highly available to accommodate time-critical needs, expandable to support future growth, safe enough to guard confidential data, and capable of prioritizing and controlling all traffic to streamline system operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can help you develop a comprehensive security policy and set up Cisco switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Remote Support Services Microsoft Certified
Consultancy Services Company Certified Microsoft Partner
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business more complete solutions for your IT network.
Meraki Wi-Fi AP Management Consulting
Network Consultants Meraki Cloud Management
Progent's Cisco Meraki Wi-Fi AP consultants provide remote and onsite support to assist organizations of all sizes to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to configure and support Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, routers and firewalls to create a cohesive network infrastructure that provides identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Consultants Wireless Network
Wireless LAN Technology Professional
Progent can help you design, deploy, manage, monitor, and troubleshoot a viable Wi-Fi LAN infrastructure, recommend sensible hardware and software, and integrate access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x network security plan that is well integrated with the security strategy for your entire business network.
WatchGuard Firebox T35 Firewall Consultant
WatchGuard Firebox M4600 Firewall Cybersecurity Companies
Progent provides support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Top Ranked Cisco Firewall and IPS Specialist
Support Services Cisco ASA 5500 Firewalls
Progent's CCIE-certified networking experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
ISA Server Consultancy
ISA 2004 Support and Setup
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can help you to plan, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your network that provides the firewall security, speed and manageability that your company requires.
Power View Engineer
Crystal Reports Contract Programmer
Progent can provide remote and onsite expertise to help your organization with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to designing and implementing an advanced BI solution. Progent's management reporting consultants can help your company to support your current reporting environment, assist you to migrate databases and applications from a legacy reporting product to a current one, and deliver custom online mentoring to meet your individual requirements. Progent’s business reporting professionals can provide expertise in the leading BI reporting platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Microsoft Exchange 2016 Upgrade Planning Remote Support Services
Microsoft Exchange Server 2016 Upgrade Onsite Technical Support
Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability system topology for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing for high-availability client access services; designing, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Top Support Services Cisco PIX Firewall
Integration Support PIX Firewall
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you assess if you should migrate to more current firewall products available from Cisco. Progent's Cisco technology experts can help you plan and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on leading practices.
Nagios for Linux Consulting Services
IT Consulting Nagios
Network monitoring ordinarily entails tracking a network’s resource usage in order to identify throughput bottlenecks or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that run under Linux or UNIX and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's network support consultants can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting services offer small businesses and programmers assistance with managing and servicing UNIX and Linux networks that work with Microsoft-based products.
Microsoft Certified Expert Exchange 2016 Migration Information Technology Consulting
Exchange 2016 Upgrade Planning Network Consulting
Progent can assist you in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows 2003 Consultants
Microsoft Windows 2003 Consultant
The experience of Progent's certified Windows Server consultants, with an average of more than 10 years of support in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also assist you with planning, deploying, administering and supporting sophisticated IT applications powered by Windows Server, and can assist your migration from Windows 2000 Server or Windows NT.
Microsoft Expert Microsoft Windows Server 2008 Clustering IT Consultant
Network Load Balance Remote Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds assisting small and mid-size organizations to reduce system downtime by providing cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can assist your company to plan and validate a sensible business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery specialists can assist you to design, deploy, and maintain resilient technologies such as non-stop Internet access, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Mobile Connectivity Integration Services
IT Consultants Office Wireless
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to deploy, manage and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
SCCM 2012 Asset Inventory Network Consulting
Top Rated SCCM 2012 Central Administration Site Technical Support Services
Progent can assist your business to prepare for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or assist you to modify your existing SCCM 2012 environment to support your changing business requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
UNIX with Windows Technical Support Services
Windows, UNIX, Solaris Online Help
Progent can help you to plan and implement an efficient migration from a UNIX-based IT system to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your information and reduce business discontinuity by designing an effective transition strategy that protects your current investments in UNIX software and technology. UNIX-to-Windows migration support services available from Progent include analysis of current environment, migration planning and testing, MS Exchange migration support, data and application transition, and server and storage system transition and economization.
Windows 7 Training Technology Consulting
System Consulting Windows 7 64-bit Upgrade
Progent's certified engineers can help your company to test
Aironet Wave 2 Wi-Fi AP Integration Support
CCDP Expert Certified Professionals Aironet 3700 Access Point
Progent's certified wireless networking experts can help businesses of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet wireless access point environments to provide the performance, range, capacity, expandability, security and manageability required for transparent access between wireless and wired network infrastructure. Progent offers efficient online and onsite consulting services for both legacy and new-generation 802.11ac Aironet access points and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet APs.
Microsoft System Center Operations Manager Specialist
MOM 2007 Consultants
Progent offers a selection of network support bundles for small companies. These IT outsourcing and server monitoring solutions are based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT support product that monitors the reliability, throughput, and security of your information system and identifies incipient problems before they can disrupt your network. With Progent's economically priced network service packages, small companies can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.
Aironet 4800 Access Point Integration
Aironet 3600 Access Point Remote Troubleshooting
Progent's Cisco CCIE-certified wireless network consultants offer remote or onsite integration and debugging services to help your organization to plan, implement, update, tune, manage and debug Aironet Wi-Fi access point environments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless APs to accommodate your unique office design, building structure, and anticipated workloads.
Configuration Exchange 2013 EAC
Technical Consultant Exchange 2013 Collaboration
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces important new features as well as a revamped structure. These enhancements favorably impact key IT areas such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote consulting and support and management for Exchange 2013.
Wireless Access Point Professional
Ubiquiti WiFi access point Outsourcing
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to configure, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Specialist WSUS
After Hours SUS Services
Microsoft Windows SUS enables IT administrators to install and monitor the most recent Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft SUS, network support personnel can completely and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as designing the Microsoft SUS deployment, setting up client's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your network environment.
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