Expanding your remote workforce may have a major impact on IT architecture, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your Lawrence company to select the right tools and adhere to leading practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services that go from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Lawrence, Massachusetts businesses to with any facet of creating a high-performing work-from-home environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a powerful ecosystem of applications that create a consistent user interface for sharing information throughout multiple sites and on a broad range of endpoints. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their original publication and can help your company to configure these flagship collaboration products to maximize the productivity of your remote workers.

SharePoint Configuration Experts for At-Home WorkersSharePoint uses web entities to promote collaboration and information sharing by offering policy-driven delivery of data, business processes, and utilities for looking through enterprise-wide business data. SharePoint permits you to build protected web portals that allows at-home workers to view and edit aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint support services, refer to SharePoint configuration and development consulting.

Exchange Deployment Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to planning and configuration expertise for Exchange.

Onedrive Integration Experts for Remote WorkersOneDrive is Microsoftís collaborative cloud-based storage service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers anywhere can access them safely via a browser. Provided with Microsoft 365, OneDrive allows home employees to co-author documents. Revisions created offline are automatically uploaded when you go back online. For details about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive integration consulting.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Lawrence, Massachusetts company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid networks that transparently combine on-premises and cloud products and services.

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    Cisco's PIX firewalls have been discontinued and Cisco might not support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you assess if you should migrate to more current firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

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    Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated email/telephony solutions for companies. Progent provides economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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  • Specialist Internal Security Inventory Immediate Internal Security Inventory Consult
  • Support and Help System Center 2016 Orchestrator System Center 2016 and Exchange Integration IT Services
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  • System Pilot Testing Lab Engineers Engineer Disaster Recovery Test Lab

  • Windows 2012 Failover Clustering Technical Consultant
    24-Hour Windows Cluster Shared Volumes Remote Technical Support

    Progent's certified failover clustering consultants can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery strategy, assist you to design and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of failover clusters.

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  • Small Office Network Consultant Mid-sized Business
    SMB Computer Consultancy Firm

    Progent provides network support for medium size companies with 100 to 250 system clients. The mid-size company or work group has traditionally been an overlooked segment of the market for IT consulting expertise. The overhead and service access practices of large outside service firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a minimal information technology budget with which to maintain an information network whose advanced technology and sophistication are frequently similar to the networks of much larger companies. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the network support costs of an SMB while providing the mid-size organization with big-company service from professional, IT consultants with background in a wide range of small business network solutions. If your mid-sized organization or small business is searching for levels of IT support appropriate by a medium size office without budgeting big-company costs, you need Progent.

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  • Top Work from Home Network Infrastructure Online Consulting Remote Workers Network Infrastructure Remote Consulting

  • Microsoft Web Apps for Mac Network Consultant
    Remote Desktop Connection for Mac Technical Support Services

    Microsoft Mac Office allows Mac users to run the world's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Apple Mac and Windows systems.

  • UNIX Migration Consulting Top Solaris Upgrade

  • Consulting SMS 2003 Upgrade
    IT Consulting SMS Migration

    Progentís Microsoft certified consultants offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical applications quickly and automatically to specified workers, reduce product costs and stay compliant by understanding patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative functions incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and hardware inventory.

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  • Windows 2003 Online Support Windows 2003 Server Integration Support

  • Full Service Outsourcing Consult
    IT Outsourcing Services Professionals

    Progent is structured to deliver comprehensive online support for all technical areas associated with small business IT systems and offers a variety of strategic, on-demand services such as a temporary CIO to provide senior-level planning and negotiating capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, project management help for critical projects like site relocations orOS migrations, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, certified security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or repair mission-critical application programs.

  • At Home Workforce Assistance in Lawrence - Collaboration Technology Consulting Experts
  • Windows 7 Backup and Restore On-site Technical Support Small Business IT Consultants Windows 7 64-bit Upgrade
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  • Windows Desktop Simulation on macOS Computer Consultants Windows PC Simulation on Mac Integration
  • Windows Mobile Online Consulting Windows Mobile Computer Consultant

  • Professionals External Security Scan
    Security Inventory Consult

    Progent offers two ultra-affordable service packages designed to allow small companies to receive an objective security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your network from beyond your company firewall to uncover possible risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from a secure machine within your company firewall to evaluate vulnerabilities to internal assaults. The two security inventory services are configured and executed from a protected external site.

  • Windows Server 2012 Failover Cluster Help and Support Configuration Windows 2012 Cluster Server
  • Windows Server 2016 Stretch Clusters Remote Support Services Windows Server 2016 Virtual Machine Load Balancing Technology Consulting
  • Word Remote Troubleshooting Microsoft ERP IT Consulting

  • Microsoft LCS Server IM Integration
    Engineer Live Communications Server 2007

    MS Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package offering enhanced security, seamless integration with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and stronger intellectual property security with this simple-to-manage, fault-tolerant IM platform. Successful implementations of Office Communications Server call for extensive planning and consideration prior to installation. Progent's Microsoft-certified consultants can provide the expertise needed to deliver all the advantages of Office Communications Server across your whole corporation.

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  • macOS RAID Integration Engineer macOS Wi-Fi
  • macOS Troubleshooting Consultants macOS Online Troubleshooting Specialist
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