Mobile Teleworkers Solutions Support
Collaboration Systems Consulting and Support Services
Enlarging your remote workforce can have a major effect on network infrastructure, security, and corporate culture. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Mobile company to select the right technologies and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent's consultants can assist Mobile, Alabama companies to succeed with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.
Microsoft Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office families, providing a powerful environment of productivity apps that deliver a consistent user interface for exchanging data and ideas across a corporate network and on a broad range of endpoints. Progent has provided remote consulting services for SharePoint and Exchange Server since their first publication and can assist businesses to configure these critical collaboration products to maximize the effectiveness of your at-home workers.
SharePoint uses web entities to facilitate collaboration and knowledge sharing by offering policy-driven delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint enables you to build protected portals that permits remote workforce to view and edit consolidated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, refer to integration consulting for Exchange.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues can retrieve them safely via a web browser. Included with Office 365, OneDrive allows home employees to jointly author files. Revisions made offline are synced when you go back online. For details about Progent's support services for OneDrive, visit Onedrive integration experts.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Mobile, Alabama business, phone
An index of content::
Consultant Services SQL Server 2014 Performance Tuning
SQL Server 2014 In-memory ColumnStore On-site Support
SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services such as system design, deployment, management, troubleshooting, and software development expertise to help organizations of any size to realize fast return from their SQL Server 2014 investment.
CRISC Certified Technical Support
24x7x365 CRISC Certified Remote Technical Support
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop system architecture that takes into account availability issues involving a broad range of network technologies and processes.
Best Ubiquiti UniFi Controller software Consultant Services
Ubiquiti UniFi switch Consultants
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points (APs), security gateways, and switches. UniFi devices running throughout multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can assist your organization to determine the benefits of Ubiquiti’s UniFi products for your environment and help you to plan, deploy, administer, and maintain your UniFi solution.
Microsoft Exchange 2007 Consulting Services
Exchange 2007 Server Professional
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange Server 2007.
Call Center Sharing Remote Support
Co-managed Service Desk Support and Help
Progent's Microsoft and Cisco certified experts offer three ways to help mid-size and large companies develop an efficient and productive internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the numerous high-quality Help Desk application programs on the market and decide which packages might be excessively expensive, lack critical features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for organizations who want to augment their internal Help Desk team for occasional projects or to fill in for vacationing or incapacitated personnel.
Biggest Server Support Microsoft Exchange Migration
Server Consultant Email Security and Virus Protection
Progent's Microsoft-certified professionals have over 10 years of experience providing messaging support for customers ranging from small offices to large enterprises. Progent provides economical support for all versions of Exchange Server to strengthen email and virus security, design high availability email systems, and facilitate off-site and wireless email access. Progent’s Microsoft Exchange support services can assist you in planning and implementing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. In addition offers integration help for Windows 8, Windows 7, and Windows XP clients running Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Emergency MOM 2007 Network Consultants
Monitoring and Reporting Network Engineer
Even if your business has a minimal computer support group and a modest IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest system management products for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your vital business applications and hardware operating.
Fortinet Firewall Management IT Consultant
Fortinet 50 Series Firewalls Online Technical Support
Fortinet next-generation firewalls are industry leaders in offering top performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help your business to integrate your Fortinet FortiGate security appliances to protect your IT resources at the network edge, within the data center, at branches, and at the cloud edge.
Mac Office Entourage Class
Class Microsoft PowerPoint for Mac
Progent offers one-on-one training designed for people who want to broaden their knowledge of the macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac application software.
Microsoft Exchange 2016 Migration Planning Consulting
Microsoft Exchange Server 2016 Upgrade Support Outsourcing
Progent can help you in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
24x7x365 Windows Server Essentials Live Migration Specialist
Windows Server Essentials Live Migration Professionals
Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small businesses to make the move from the older physical on-premises datacenter to the modern hybrid networking model that combines local and cloud-hosted software and infrastructure. Progent's consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business benefits of migrating to Essentials and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting help, troubleshooting, and customized training.
Teleworker Integration Support and Setup
Call Desk for Telecommuters Specialist
Progent has 20 years of background helping small and medium-size businesses to design, implement, optimize, manage, and troubleshoot information networks that incorporate at-home workers.
Engineers Microsoft Azure hybrid cloud solutions
Development Firm Microsoft Azure cloud integration
Progent can assist companies of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common errors small companies make when migrating to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Microsoft Access scripting Developer
Office Access database Design
Progent can provide economical remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced help for Access application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored online training for Access application development and DBA services.
Barracuda Backup Replication Specialist
After Hours Barracuda Backup Local Support and Help
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help you to design, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.
Support Outsourcing iPad and MobileMe
Urgent Services Apple Mac Architecture
Progent's Mac networking engineers can help you with a wide range of system infrastructure issues including system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks based exclusively on Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a network architecture that is robust, safe, efficient and supportive of your business goals. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Work at Home Endpoint Management Consulting
Offsite Employees Endpoint Management Integration
Progent can help small and medium-size companies to configure efficient remote endpoint management and monitoring tools for maintaining endpoint devices used by telecommuters.
Microsoft Certified Service Desk Sharing Remote Support
Supplemental Support Desk IT Consultant
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Support services are provided at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues.
Catalyst Switch EVN Consultant Services
Catalyst Switching Support and Integration
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move smoothly from outdated appliances to current models.
Microsoft Exchange 2016 Upgrade Planning Integration
Support Exchange 2016 Upgrade
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Professional Wi-Fi Site Survey
Online Wireless Site Survey Setup and Support
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi network customized for your facilities, providing you a WLAN that has the coverage, speed, density, data protection, and roaming capability your business requires.
ProSight Virtual Server Private Cloud Hosting Consultant
Private Clouds for Small Businesses Consultants
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small organization's servers in an environment that gives the highest degree of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting and management options are built on proven virtualization architectures that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, infrastructure maintenance, and network management while achieving world-class reliability and an unprecedented degree of vendor independence.
Help and Support Windows Active Directory
Azure Active Directory Hybrid Remote Support Services
Progent’s consultants can help you to design and carry out an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and AD Connect to unify identity management across onsite and Azure resources.
SCCM 2007 Mobile Device Management Support
SCCM 2007 Asset Inventory Troubleshooting
Progent's Microsoft-certified consultants can help your organization to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and increase worker output by ensuring that operating systems and applications stay up to date, tracking product licenses, and reporting resource usage profiles to help you make smart buying choices. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth move to SCCM 2012.
Specialist domain management
Services ProSight SSL management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.
Cisco Prime Infrastructure Troubleshooting
Aironet Wi-Fi Access Point Computer Consultant
Progent's Cisco CCIE-certified Wi-Fi network experts can provide online or on-premises integration and troubleshooting services to help your organization to design, implement, upgrade, tune, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and expected workloads.
Web Application Security Assessment Engineers
After Hours Web Application Security Evaluation Professional
Progent offers special security service bundles intended to provide larger corporations an independent and thorough security audit from a group of premier security consultants. All Progent's network security evaluation bundles incorporate a collection of procedures including network scans from inside and from outside the company firewall, expert analysis of results by certified security engineers, creation of a report documenting the findings, plus a live concise executive outbrief and an in-depth interactive review for internal network managers.
Microsoft Certified Threat Management Gateway Professionals
Professionals Microsoft Forefront TMG 2010
Microsoft Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server and offers a easily managed web gateway that acts as a one-server platform for a variety of security features such as an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, permits customized reports generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual server to cut costs and enhance availability. Progent's Microsoft engineers can assist you to design and carry out test and production implementations; interface Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent can also assist you to migrate economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
ransomware defense audit Specialist
ransomware protection report Consulting Services
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's ability either to defend against ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information about your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup environment that reduces your vulnerability to a ransomware attack and aligns with your company's requirements.
Remote Employees VoIP Support and Setup
Offsite Workers VoIP On-site Support
Progent can assist small and medium-size businesses to implement IP voice platforms to provide their remote workforce the advantage of virtual access to the corporate phone infrastructure.
Remote Server Management Professionals
Remote Server Management Cards Technology Professional
Remote server management cards offer IT managers complete control over a server without the need for a personal visit. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to an off-site session to an IT professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and support a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to deliver efficient off-site technical support. Progent is familiar with a variety of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Top Fault Tolerant Internet Data Center Professional
CISM Security Security Support and Integration Fault Tolerant Internet Data Center
Progent's Data Center consultants can show you how to select high availability data centers that match the specific needs of your company. Fault tolerant collocation sites are especially attractive to small organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself strategy. Trying to create an in-house data center that offers even a minimum degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a complete array of engineering and support services.
5500 Wireless Controller Online Troubleshooting
Wave 2 Wi-Fi controller Consultant
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening data security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller solutions.
CCIE Expert Certified Google Cloud Access Management Specialists
Google Cloud IAM Engineers
Progent can provide cost-effective remote and onsite support to assist businesses to migrate all or part of their core network infrastructure to Google Cloud Platform services. This can save time and hardware costs and enable the use of Google's state-of-the-art AI and machine learning tools. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Meraki Cloud Management Integration
Meraki MR30H Access Point Professionals
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.
Shared Help Desk Ticketing Remote Consulting
Supplemental Service Desk Network Consultants
Progent's Standard Help Desk Services provide a complete service desk solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues.
On-site Support Small Business
Open Now Small Business Integration Firms
Progent provides the help of Microsoft and Cisco-Premier network support experts to show clients affordable ways to help companies optimize the value of Microsoft and Cisco products. For networks that span from small offices to nationwide corporations, Progent's network consultants can help you enhance your information system's e-mail infrastructure, protection, reliability, throughput, and system administration.
Select Topic: