Enlarging your at-home workforce may have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Norfolk organization to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide support services that go from on demand expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Norfolk, Virginia organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful ecosystem of applications that create a cohesive user experience for exchanging information throughout a corporate network and on a wide selection of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange Server since their initial publication and can help your company to tune these critical collaboration platforms to optimize the productivity of your at-home workforce.

SharePoint Configuration Consultants for Remote WorkersSharePoint uses web entities to enable collaboration and information sharing by offering policy-driven delivery of data, business processes, and tools for searching through enterprise-wide information silos. SharePoint enables you to create secure portals that allows remote workers to view and update aggregated corporate intelligence via Wikis, Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, visit SharePoint configuration and development expertise.

Exchange Deployment Experts for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, go to planning and configuration consulting for Exchange.

Onedrive Configuration Consultants for At-Home WorkersOneDrive is Microsoftís collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and colleagues can access them securely through a browser. Included with Office 365, OneDrive allows at-home workers to jointly author files. Edits created offline are uploaded when you reconnect to the Internet. For information about Progent's expertise for OneDrive, refer to Onedrive configuration consulting.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Norfolk, Virginia company, call 1-800-993-9400 or go to Contact Progent.

An index of content::

  • 1900 Router Online Technical Support Online Support Services ISR Router
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    Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.

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    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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    Microsoft supports seamless hybrid networks that combine Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on time and on budget.

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    Progentís Microsoft certified consultants offer small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your business network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can assist your company to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront TMG.

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    Progentís Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis platform built, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to install and integrate, and with its modular design you can purchase only the functions you currently require, with the ability to expand users and increase capabilities when necessary. Progentís Microsoft Dynamics GP support experts can help you install, customize and manage the latest version of Microsoft Dynamics GP or upgrade efficiently from an older edition.

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    Progent can help small and mid-size organizations to deploy unified remote endpoint management tools for administering devices used by an offsite workforce.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds configuring ISA Server-based security solutions for IT networks with multiple sites, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can help your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information security needs without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

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    Colocation data centers allow companies to share enterprise-class data centers for hosting computer equipment that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation strategy such as choosing and migrating to a colo facility, designing system architecture, specifying hardware, on-site and on-line maintenance, setting up remote network management, and training your IT personnel.

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    Progent's Wi-Fi VoIP phone configuration experts can provide online and on-premises assistance to help you create and administer a Cisco wireless VoIP phone solution by providing integration services that can range from debugging the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

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    Progent's Citrix-accredited engineers can help you to evaluate the strategic benefits of XenServer and other Citrix products, and can help you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can in addition analyze your existing Citrix technology environment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.

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    Progent's Jabber consultants can provide remote or on-premises expertise to assist businesses of all sizes to design, implement, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for the products, technologies and services that make up building an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.

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    Progent's certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, team, develop an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and validate a DR/BC plan.

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    Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange 2010 and introduces important new features plus a redesigned architecture. These improvements affect vital facets of IT such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable remote support and management services for Exchange Server 2013.

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    Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include planning, configuration, administration, troubleshooting, and application development services to help businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.

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    Progent offers one-on-one training customized for individuals who wish to expand their understanding of the macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for macOS and Mac OS X applications.

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    Progent can help your business to understand the many subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid networks that transparently integrate local and cloud-based products and services.

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    Progent's Check Point Software firewall experts can help you design, integrate, and manage firewall solutions that rely on Check Point Software NGFW firewall appliances and Check Point's subscription-based security services. Progent can also assist you support older Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.

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    Progent's work environment will make you a more capable professional by enhancing your technical knowledge and increasing the satisfaction of your customers. Progent delivers this promise by recruiting the top professional experts for you to operate with, providing a state-of-the-art system infrastructure, using proprietary application utilities to enable the highest quality of service, and by streamlining proven operational structures for attracting and maintaining clients.

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    Our compensation structure is based on contribution, so just like working as an independent consultant, your income is entirely tied to your generated revenue. Some of our consultants focus on lifestyle issues and elect to consult at an easy pace, utilizing our self-determined schedule to pursue personal pursuits such as hiking, motorcycle racing, snow boarding, surfing, vacations, or spending free time with relatives and friends. Others take advantage of the opportunity to earn major dollars through lots of work and extended hours. Progent completely encourages both sides of the spectrum plus any point in the middle.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Ciscoís security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the versatility to expand with your changing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive line of hardware and software aimed at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, permissions, and tracking from a graphical Web interface.

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    In addition to offering the expertise of Microsoft Dynamics GP consultants, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training classes customized to address your particular needs. Progent's experts also can show you how to build and support a secure, robust network foundation to support your ERP, MRP and accounting solutions.

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    Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and on-premises evaluation and migration services for Windows 10 offered by Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile device management and synchronization, teleworker access, security and compliance, automated deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and users, and post-migration consulting support.

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    Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.

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    Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer minimal documentation or specifics of services done, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every consultant to each client. The discipline of detailing and archiving service activity allows more effective support and eliminates a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who wonít let go of vital service information.

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    Progentís Wireless Site Survey assists you to design and install a Wi-Fi WLAN adapted to your environment, offering your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.

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    Progent offers comprehensive help for each step of your Exchange 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, cost estimates of new software and equipment required, suggested vendor sourcing, system testing at client location or at Progent's test lab, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous system, and training for customer's IT staff and end users.

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    Progentís Microsoft-expert engineers can assist your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of migrating to 64-bit processing, design an efficient upgrade strategy that minimizes business disruptions, and deliver economical, expert remote support to assist you to install 64-bit operating systems and application software on your existing hardware.

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