Expanding your remote workforce can have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your San Juan company to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers support services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can assist San Juan, Puerto Rico companies to succeed with any aspect of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security and compliance, data protection solutions, and streamlined management.

Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that create a consistent user interface for exchanging data and ideas across a corporate network and on a broad range of endpoint devices. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial publication and can help businesses to tune these flagship collaboration platforms to maximize the effectiveness of your at-home workforce.

SharePoint Server Integration Experts for Remote WorkersSharePoint utilizes web entities to facilitate collaboration and knowledge delivery by providing policy-driven access to content, business processes, and utilities for looking through company-wide information silos. SharePoint enables you to create secure web portals that enables remote workers to see and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, go to SharePoint configuration and development consulting.

Exchange Deployment Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, see planning and configuration consulting for Microsoft Exchange.

Microsoft Onedrive Integration Experts for At-Home WorkersOneDrive is Microsoftís collaborative cloud-based storage service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers can access them safely via a browser. Included with Office 365, OneDrive enables home employees to co-edit documents. Revisions created offline are synced when you reconnect to the Internet. To find out about Progent's expertise for OneDrive, go to Onedrive integration experts.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your San Juan, Puerto Rico organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progentís IT outsourcing packages provide budget-friendly network support for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can reduce costs and eliminate risks, allowing network service expenses to grow in a more moderate and controlled fashion than is possible by building up a large, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust network foundation for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and fixing SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.

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    Cisco Certified Expert Co-managed Heldesk Remote Troubleshooting

    Progent's Network Helpdesk Outsourcing Services for PC desktop technical support are designed specifically for small businesses who need immediate access to a Help Desk Call Center with expert telephone support and full escalation capability but who must operate within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Software Recommendation and Deployment.

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    Progent's certified SQL Server 2017 consultants can help you to plan and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.

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    Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, zero-downtime network architecture that takes into account availability issues covering a wide range of infrastructure technologies and processes.

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