Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Thousand Oaks company to select the right technologies and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Thousand Oaks, California businesses to with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that deliver a cohesive user interface for exchanging information across a corporate network and on a wide range of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their initial releases and can help your company to tune these flagship collaboration platforms to optimize the productivity of your remote workforce.

SharePoint Server Configuration Experts for At-Home WorkersSharePoint utilizes web sites to facilitate collaboration and knowledge delivery by providing policy-driven access to content, workflow, and tools for looking through enterprise-wide business data. SharePoint permits you to build secure web portals that enables remote workforce to view and edit consolidated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting expertise, see SharePoint integration and application development expertise.

Exchange Integration Experts for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, go to integration consulting services for Microsoft Exchange Server.

Microsoft Onedrive Deployment Experts for Remote WorkersOneDrive is Microsoftís shared cloud storage service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and colleagues anywhere can access them securely through a browser. Provided with Office 365, OneDrive enables home workers to co-author documents. Edits made offline are automatically synced when you reconnect to the Internet. To find out about Progent's support services for OneDrive, see Onedrive integration consulting.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home solution for your Thousand Oaks, California company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and send messages, search the GAL, copy addresses, sync up calendars, and invite people to meetings with your Exchange account. Progent will verify that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    The QTS Colocation Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective consulting services such as data center relocation, system deployment and updates, network improvements, project management services, virtual server configuration, remote monitoring, automated network administration, software programming, disaster recovery/business continuity planning, data security assessment, and the support of the Progent Test Lab.

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    Progent's certified security staff can help you secure your Apple Mac network through professional support offerings such as performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and developing a company-wide security plan adapted for the particular goals of your corporate information system.

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    Progent can help you in all phases of your upgrade to Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing efficient migration procedures, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility issues, and building training environments for the latest technologies. For Progent customers who lack sufficient internal resources to assemble effective test systems, the lab reduces capital costs and technical risk while keeping critical IT projects on schedule.

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    Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on providing high-value services where Progent has few competitors. Small companies who work with familiar independent service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more robust, protected, and efficient.

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    Progentís wireless engineers can help small organizations plan, choose, pilot, deploy and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of security that matches or excels wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and install the wireless connectivity technology that fit best with your business needs.

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    Progent can assist you to deploy Cisco's networking technology to build a robust foundation for your local, private cloud, or hybrid data center and streamline operations in key areas including hardware consolidation, security and compliance, versatility, availability, and disaster recovery.

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    Progentís IT outsourcing packages offer affordable computer consulting for small companies. Whether it involves designing network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by building up a bulky, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system architecture for your critical applications based on Windows such as Office XP, Office 2003, and Office 2000.

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    Progent's certified failover clustering consultants can help you to assess the advantages of adopting Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, help you to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to automate the administration of failover clusters.

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    Sun Solaris Outsourcing

    Progent's Solaris platform support experts offer small and mid-size businesses and developers assistance with administering and supporting Solaris systems that run with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Progent provides small businesses two low-cost network security inventory scanning packages that include, for a set fee, remotely managed inventory scans of your security profile which are evaluated by expert information security engineers who assess the results of the remote scan, present objective evaluations of your current security vulnerability, and offer suggestions for improvements. Progent offers two non-overlapping network security inventory scanning packages for external and internal security scanning that are priced to fit the budgets of small companies while delivering enterprise-quality evaluations of your network's exposure to assault.

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    Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, administering, and using enterprise information and database programs in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances installed on multiple venues with thousands of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent offers the skills of seasoned Wi-Fi consultants who can assist your organization to determine the value of UniFi technology for your environment and assist you to plan, deploy, manage, and maintain your UniFi ecosystem.

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    Progent's Microsoft and Cisco certified Consultants provide several service programs to help medium-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Services help companies sift through the numerous top level Help Desk software packages available and determine what products might be excessively costly, lack key functions, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who need to reinforce their internal Help Desk team for special tasks or to fill in for absent or incapacitated personnel.

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