Expanding your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Toronto organization to select the right technologies and follow best practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and returns top value. Progent offers services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Toronto, Ontario companies to with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, data protection solutions, and unified management.

Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are closely integrated with Microsoft's popular Office families, providing a rich ecosystem of applications that deliver a cohesive user experience for sharing information throughout multiple sites and on a broad selection of endpoint devices. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their first publication and can help your company to tune these flagship collaboration products to maximize the productivity of your at-home workers.

SharePoint Integration Consultants for At-Home WorkersSharePoint utilizes web sites to allow collaboration and knowledge sharing by providing policy-based access to content, workflow, and utilities for looking through enterprise-wide business data. SharePoint permits you to build secure web portals that permits at-home workforce to view and update aggregated business intelligence via Wikis, Blogs, social networking web sites, and Web Parts. To find out about Progent's SharePoint expertise, see SharePoint configuration and development consulting.

Exchange Integration Experts for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, go to planning and configuration expertise for Exchange Server.

Onedrive Configuration Consultants for Remote WorkersOneDrive is Microsoftís collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues anywhere can retrieve them safely via a browser. Included with Office 365, OneDrive enables home workers to jointly author files. Revisions created offline are automatically synced when you go back online. To find out about Progent's support services for Microsoft OneDrive, visit Microsoft Onedrive configuration consulting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Toronto, Ontario organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's Citrix experts can help your business to design, implement, administer, and troubleshoot a virtual Windows application delivery solution built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and maintain a remote datacenter that offers high uptime, enhanced security, and fast disaster recovery.

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    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact your business.

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    Progent is one of the most expert information technology support firms for creating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small companies derive the full benefits of Microsoft Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and based on technology first produced by Connectix, provides the power necessary to carry out server consolidation, application upgrade, and server quarantine projects via virtualization technology in an enterprise-class computing environment with advanced expandability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses who want to improve operational efficiency in software development and testing, migration from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can help your company to assess and deploy MS Virtual Server 2005.

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    Progent can provide cost-effective online and onsite consulting to help businesses of any size to migrate any portion of their critical IT resources to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

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    Progent can show you how to plan and implement an efficient migration to Microsoft Dynamics GP so that you retain your information, strengthen your protection, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business software and eCommerce programs that work transparently with Dynamics GP 2010/Great Plains 2010.

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    Microsoft System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for key applications by providing unified, cross-platform tracking of IT resources deployed across on-premises systems and private and public clouds. Progent's consulting team offers world-class online and onsite support to assist organizations of any size to design, implement, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from other monitoring platforms, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

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    Even if your company has a small network services staff and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified network consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your vital business applications and hardware operating.

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    Progent wants to find staff-level, results-oriented Microsoft certified engineers with MCSE certification; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or comparable security credentials; and advanced network design consultants with experience in mobile access, wireless connectivity, fault tolerance, workplace recovery, information preservation, and VMware. Progent also seeks professionals to work on our team of desktop service specialists and off-site troubleshooting experts. In addition, We are hiring experienced administrators able to perform effectively in our fast-paced, virtual office culture.

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    Progentís staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional background, at the forefront of network support, executing a wide variety of IT tasks for a large mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its support staff. This ensures that you get not only expert IT help, but also a consultant with field-tested methods for applying computer knowledge to solve actual IT problems quickly.

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    Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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    Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any aspect of information system security. Progent can implement efficient cybersecurity systems that protect a small business from modern threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile users sharing network resources distributed over multiple physical datacenters and public and private clouds.

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    The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help assess your organization's ability either to block ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to collect information about your existing AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that reduces your vulnerability to ransomware and meets your company's requirements.

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    Progent can assist you to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 delivers significant improvements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

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  • SharePoint 2013 PerformancePoint Services Outsourcing
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    Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a decade ago, and Progent has the scope of technical knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent can provide full project management services or can help in specific tasks associated with your SharePoint 2013 migration.

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    Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to current firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single resource for on-going network help, administration, education, and security consulting.

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    Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements affect key IT areas such as manageability, availability, security, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of migrating to Exchange Server 2013, design an efficient test and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.

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    Microsoft Windows Enterprise Directory requires extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in planning, deploying, and supporting complex Enterprise AD projects. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual beta version configuration objects in online Active Directory environments, and fixing unsuccessful configurations of AD and AD-associated applications.

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    Configuration Manager 2016 automates application and device deployment at scale, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, provides network health reporting, allows secure end-user self service, and delivers a single point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.

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    For medium-size companies who need IT consulting services, Progent can deliver a variety of options such as on-site help, on-line support, phone-based Help Desk, round-the-clock support with automatic network monitoring, temporary staffing, business relocation services, application development, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers expert in-person support for fixing network issues quickly and economically.

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    Progent's CISSP-premier network security consultants can help organizations of any size with any facet of IT security. Progent can create efficient security solutions that guard a small business from modern threats or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, remote, and mobile clients accessing network resources distributed across a mix of physical datacenters and various clouds.

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    Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with real-world expertise and broad experience in designing and implementing effective end-to-end business technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and servicing IT solutions based on the SBS suite of servers and applications.

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  • 24-7 Full Service Outsourcing Professional
    Professional IT Support Outsourcing

    Progent is structured to provide in-depth online consulting for all major technical areas associated with small company IT networks and offers an array of strategic, as-needed support services such as a temporary Chief Information Officer to provide senior-level IT design and negotiating skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, project management for major projects like site relocations oroperating system migrations, connectivity experts for designing fast and robust infrastructure, security engineers to ensure information safety and compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, enhance, or repair mission-critical applications.

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