Expanding your telecommuter workforce can have a major effect on IT infrastructure, security, and corporate processes. Progent has two decades of background assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Wilmington organization to select the appropriate technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out business-critical initiatives.

Progent's consultants can help Wilmington, Delaware companies to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, providing a rich ecosystem of applications that create a cohesive user experience for sharing data and ideas across a corporate network and on a broad selection of endpoint devices. Progent has delivered remote consulting support for SharePoint and Exchange Server since their original publication and can assist your company to tune these critical collaboration products to optimize the effectiveness of your remote workforce.

SharePoint Server Configuration Consultants for Remote WorkersSharePoint utilizes web entities to promote collaboration and knowledge delivery by offering policy-driven delivery of content, business processes, and tools for looking through enterprise-wide information silos. SharePoint allows you to build secure portals that permits at-home workforce to see and edit consolidated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, go to SharePoint configuration and development consulting.

Exchange Configuration Consultants for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, go to deployment expertise for Microsoft Exchange.

Microsoft Onedrive Deployment Experts for At-Home WorkersOneDrive is Microsoftís collaborative cloud storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and colleagues can retrieve them securely through a browser. Provided with Office 365, OneDrive enables home workers to co-author documents. Edits created offline are automatically synced when you go back online. For information about Progent's consulting services for OneDrive, refer to Microsoft Onedrive configuration consulting.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Wilmington, Delaware organization, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent can assist your business to design and execute a smooth migration from a UNIX-based information system to a network powered by Windows and capable of supporting Microsoft's familiar office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to guard your data and minimize business discontinuity by developing an efficient migration plan that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, transition strategy and testing, Exchange migration support, information and application software migration, and server and storage migration and consolidation.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can save up to half of the time wasted looking for critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it.

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    Progent's Apple Mac networking engineers can assist you with a broad array of system foundation issues such as network architecture, off-site and mobile connectivity, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can help you deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also give you access to certified professionals to support Cisco routers and switches.

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    Progentís team of Microsoft and Cisco Certified experts average more than ten years of real-world industry background, at the forefront of IT service, performing a broad range of technical tasks for an extensive mix of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting staff. This guarantees that you get not only world-class IT skills, but also a support engineer with field-tested approaches for applying technical knowledge to resolve actual network problems quickly.

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    Progent offers cost-effective online consulting services for all editions of Office Access including desktop and browser-based versions and can provide expert assistance for application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also offers tailored webinar classes for Access application programming and DBA services.

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    Cisco's Meraki line of access and distribution switches are intended for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer cost-effective online consulting expertise to help your company to plan and implement a productive network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, configure policies to maintain security and compliance, create and test a disaster preparedness plan, and resolve issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a cohesive networking solution.

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    Progent is organized deliver in-depth remote support for all technologies associated with small business information networks and offers a variety of vital, as-needed support services including a part-time Chief Information Officer to offer senior-level IT design and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects like office moves orOS migrations, Cisco-certified consultants for building and maintaining fast and robust network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or repair mission-critical application programs.

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    Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.

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    Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered services. Unlike many independent consultants or small support organizations who provide scant documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the support documentation sent by each consultant to every client. The practice of detailing and archiving support activity allows more effective support and avoids a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.

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    Small to mid-sized companies can now get all the advantages of Operations Manager 2007 and in addition have fast access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network service programs, small and midsize businesses can select a simple Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class reliability, security, and productivity.

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