Wilmington Remote Workers Connectivity Support Partner
Collaboration Technology Consulting
Enlarging your at-home workforce can have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Wilmington company to select the right technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can help Wilmington, Delaware companies to succeed with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and streamlined management.
Microsoft Integrated Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich ecosystem of productivity apps that create a cohesive user experience for exchanging data and ideas throughout a corporate network and on a wide range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange since their initial publication and can help your company to deploy these critical collaboration platforms to optimize the effectiveness of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly called Azure Active Directory) for supporting its full range of features. To learn more about Progent's support services for Microsoft Teams and Teams Premium, see planning and configuration consulting for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to facilitate collaboration and information sharing by offering policy-driven delivery of data, business processes, and utilities for looking through enterprise-wide information silos. SharePoint enables you to create protected portals that permits at-home workers to see and update consolidated business intelligence via Wikis, Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting expertise, see SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, refer to planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft�s shared cloud-based storage service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues anywhere can share them securely via a web browser. Included with Office 365, OneDrive allows remote workers to co-edit documents. Revisions created offline are automatically synced when you go back online. To learn about Progent's support services for Microsoft OneDrive, visit Onedrive integration consulting.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Wilmington, Delaware company, phone
An index of content::
Class Mac
Mac Office Entourage Training
Progent can provide onsite training customized for individuals who want to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for Mac application software.
Microsoft Dynamics GP Upgrade Planning Consulting Services
Top Quality Microsoft Dynamics GP Upgrade Specialists
Progent has delivered support for Dynamics GP and Great Plains software for more than 20 years and Progent has provided integration, software development, education, and debugging since the product's debut. Progent offers advanced expertise for upgrading legacy Dynamics GP deployments. Progent can assist your business to design, validate, and carry out a cost-effective migration from a an outdated release of GP to the current edition of Microsoft Dynamics GP.
Virginia IT Specialists
Utah Support Company
Progent's Technical Response Center offers nationwide extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and remote direct computer access to isolate and repair technical problems rapidly and economically. The breadth of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest network issues to competent experts as needed. For urgent issues, the Technical Response Center tries to answer your request for support in less than one hour.
Cisco Certified Experts 64-bit Migration Consultancy
64-bit Server Configuration
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the important 32-bit applications which you intend to retain as well as the latest 64-bit editions of software you plan to install.
Cybersecurity Company WatchGuard Firebox T35 Firewall
WatchGuard Firebox M5800 Firewall Cybersecurity Consultancy
Progent offers support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Windows 10 Business Store Portal Network Consultants
Services Windows 10 Microsoft Deployment Toolkit
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 available from Progent include ROI analysis, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and ongoing technical help.
Wi-Fi RF Spectrum Analysis for Wi-Fi Outsourcing
Remote Consulting WLAN Site Survey
Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi LAN adapted to your facilities, providing you a WLAN that has the reception, speed, density, QoS, data protection, and roaming ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, tuning, and debugging an operational wireless LAN.
Engineers CISSP Certified Network Security Architect
CISSP Certified Cybersecurity Architect Consultancy
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity solutions that guard a small business from advanced malware attacks or Progent can design, configure, and manage an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile clients accessing IT resources spread over a mix of physical sites and public and private clouds.
CRISC Certified Risk and Information Systems Control Auditor Professional
CRISC Risk and Information Systems Control Specialist
Progent can provide the services of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management solution following leading practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget.
Designer Amazon Marketplace Web Service development
Amazon Marketplace Web Service Integration
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their operations by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.
Microsoft Hyper-V 3.0 Technology Consulting
Immediate MS Hyper-V Virtual Server Outsourcing
Progent's certified professionals can help you evaluate the potential advantages of Hyper-V-based virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production software, assess your network architecture for optimal performance with virtual server technology, assist you in moving to Windows Server 2008 and setting up Hyper-V, educate your IT personnel to track and administer Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, design and validate business continuity processes that optimize system uptime, and provide ongoing consulting and technical support including low-cost online repair and turn-key Help Desk services.
Anti-Spam Support Services
Antispam Support and Setup
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus blocking, policy management, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, administration and analysis tools plus outbound email testing to help you repair your e-mail system and specify and enforce company email policy.
SCOM 2012 Cloud Monitoring Consultant Services
SCOM Management Packs Remote Support Services
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to remediate critical problems detected by System Center 2012 Operations Manager.
Consult Windows 11 Upgrade
Microsoft Windows 11 Upgrade Small Business IT Consultants
Progent's Windows 11 consulting experts offer a range of services to support Windows 11 including cloud integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment, and Help Desk support services.
ransomware cryptoworm recovery Specialist
NotPetya ransomware recovery Consult
Progent's seasoned ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Trend Micro Compliance Auditor
System Backup Network Security Auditing
For small and midsize organizations, network security and compliance is excessively complicated to stay ahead of yet too risky to overlook. The world's largest institutions have been breached, and the leading cloud service providers have on occasion been taken down. It looks like there's no place to run. Progent has made it economical for small and midsize organizations to carry out critical security projects effectively by providing the advantage of billable time to the closest minute with no minimum billing for online support. You have the help of a seasoned computer expert to deliver precisely the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a complete security plan.
Support Outsourcing wireless IP phone upgrades
Wi-Fi IP phone integration Online Consulting
Cisco's wireless VoIP phones are hardened Wi-Fi devices designed for professionals who are on the move within office, hospitality, health-care or other environments where management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi environment including wireless access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants offer remote and on-premises support to help you create and manage a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the set up of an IP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of an entire campus.
CISA Certified Cybersecurity Audit Professional
Consultancy CISA Security Audit
The CISA accreditation is a globally recognized achievement that represents mastery in IS security audit and control. Accredited by ANSI, the CISA credential has consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the areas of information systems audit services, IT enforcement, network assets and architecture lifecycle, information technology service delivery, safeguarding of data resources, and business continuity planning.
Forefront Threat Management Gateway On-site Support
Microsoft Forefront TMG 2010 Technical Support
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a one-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reports generated by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist you to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Private Cloud Integration Consulting
ProSight Private Cloud Hosting Services Specialist
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in an environment that gives the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small businesses with multi- platform environments to save significantly on the costs of capital investments, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
MacOS and Windows IT Consultant
Windows and macOS IT Consultant
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Macintosh consulting makes it possible to offer world class support to companies that depend on these platforms to keep their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Computer Consultants Windows 10 Cortana
Microsoft Certified Expert Windows 10 OneDrive Setup and Support
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for IT support personnel and end users, and post-migration technical help.
SharePoint 2003 Support Services
Professional SharePoint Server
Progent's Microsoft-certified experts can show you how to rationalize the business case for deploying SharePoint Server 2007, consult with you on the appropriate version of SharePoint for your circumstances, provide setup and integration expertise, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application software to operate with SharePoint Portal Server 2007, develop a company-wide security plan that includes portal technology, and provide troubleshooting and Help Desk support.
After Hours County Government Cisco Consultant
County Government Consultant
Progent has a long background providing a broad range of online IT support and urgent troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote network consulting and has delivered IT support to clients in all 50 states. Online support saves travel expenses and resolves problems more quickly than on-premises service calls.
Office 365 Outlook Integration Support
Microsoft 365 Publisher Integration Consulting
Progent can assist you to understand the many subscription plans available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based resources.
SharePoint Portal Server Professionals
Microsoft Office SharePoint Server 2003 Configuration
Progent's Microsoft-certified experts offer businesses of all sizes consulting, troubleshooting, and development services for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, groups and data. Microsoft SharePoint offers a common location for your workers or clients to connect to, organize, distribute and interact with useful information, files, and software and to interact with one another. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the information they've created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Mandrake Linux Consultant Services
Suse Linux Technical Consultant
Progent's Linux support experts provide small and mid-size businesses and software developers support for managing and maintaining Linux computers that coexist with Microsoft-based technology. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise provides you with an easy single source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft Expert Windows 10 OneDrive IT Consultant
Windows 10 Trusted Boot Online Support Services
Progent's Windows consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid solutions, mobile management and synchronization, telecommuter access, data and identity security, automated deployment and management, network optimization, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and post-migration technical help.
Specialists ProSight Reporting Network Infrastructure Monitoring
Consultant ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to work with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Barracuda Networks Security Auditing
Barracuda Networks Firewalls Audit
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and Zero-Trust protection with centrally managed and monitored services across your complete enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the expertise to be your one-stop source for network guidance, maintenance, education, and security expertise.
CRISC Certified Risk and Information Systems Control Architect Engineers
CRISC Certified Risk and Information Systems Control Consulting Services
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management strategy following leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Telecommuter Network Consulting
Technical Support Services Telecommuter Solutions
Progent has 20 years of background helping small and medium-size companies to plan, implement, optimize, administer, and troubleshoot IT networks that incorporate telecommuters.
Solaris Specialists
Network Consulting Solaris
If your office network combines Solaris platforms with Windows, Progent can help you to integrate your computers into a cohesive network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, superior performance, and strong protection. Progent's Sun Solaris and Microsoft Windows coexistence assistance services feature IT architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, online technical support and repair, on-site technical support, and Contact Center outsourcing.
IP address management Professionals
infrastructure documentation management Consult
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.
Cloud Backup Security and Compliance Network Engineer
ProSight Data Protection Services ECHO BDR Solutions Consultant
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.
UNIX, Windows Services
UNIX with Windows Remote Support
If your company has a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a broad array of security areas including security administration practices, security architecture and strategies, access control products and techniques, applications development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery preparedness. CISM and ISSAP define the fundamental skills and international standards of knowledge that network security professionals are expected to possess. These certification offer executive management the assurance that consultants who have earned their CISA or CISM certification have demonstrated the background and theory to offer effective security support and engineering help.
DoubleTake Carbonite Availability Network Consultants
DoubleTake Carbonite Replication Manager Online Help
DoubleTake/Carbonite Software offers a selection of products designed to deliver small companies a range of cost-effective solutions for backing up and restoring vital applications such as Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company IT networks to achieve a high level of fault tolerance and disaster recovery capability at a budget-friendly cost.
School Wireless Case Study
Case Study Proxim Wireless
Progent delivered a wireless networking solution that enabled a school to improve efficiency and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting separate sites as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Professional Progent Press Relations
Network Security Expert Darrin Johnson Consult
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Network Engineer Cisco DistributedDirector
IT Services Cisco DistributedDirector
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
IT Consulting Shared Service Desk
Co-managed Heldesk Network Consulting
Progent offers three basic kinds of Help Desk support : Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients instant access to a reliable technical group with extensive experience delivering phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to business productivity. Progent's target is to resolve rather than simply report problems.
Exchange Server 2010 Migration Consultant
Exchange Server Upgrade Engineers
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the benefits of Microsoft Exchange 2010 for your company and can help your IT staff to design and implement an efficient migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer fast return on investment by improving your workers' efficiency, lowering the cost of equipment and service, streamlining management, and integrating your key communications technologies.
Comprehensive Event Management Technology Consulting Services
Computer Consultant Network Monitoring
Even if your company has a minimal network services group and a limited technology budget, your information network can still feature the same high availability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and hardware operating.
Microsoft Operations Manager Troubleshooting
Operations Manager Network Consultants
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of any size expert online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Microsoft Expert SCDPM 2012 Troubleshooting Support Outsourcing
Largest Microsoft Certified SCDPM 2012 Troubleshooting Network Consultants
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to design, deploy, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing particularly challenging issues, or comprehensive project management services. Progent's consultants can also help your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Smartphone patch management Consulting Services
24x7 Android patch management Professionals
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Small Office Integration Group
Small Business IT Outsourcing Firms Small Business
For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Microsoft Windows 10 Evaluation Support and Setup
Windows 10 Compatibility Testing Computer Consultancy Companies
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project management, application compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, automated provisioning and management, network optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and ongoing technical help.
Setup and Support Microsoft 365 and iOS
Hybrid Microsoft 365 integration On-site Technical Support
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on time and on budget.
QTS Sacramento Colocation Center Specialists
QTS Sacramento Internet Data Center Engineer
The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento data center as a colocation site or if your business is considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective services including colocation migration, equipment installation and updates, infrastructure optimization, project management services, virtual server configuration, remote network monitoring, automated network management, software programming, business continuity planning, security assessment, and the use of Progent's Test Lab.
.NET C# Programming Company
.NET Web Application Developer Firms
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can build or update .NET apps quickly and at low cost.
Microsoft Certified Consultant Services MOM 2007
System Center Operations Manager Specialist
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progent's Microsoft certified network support experts. With Progent's affordably priced network service packages, mid-size organizations can choose a simple co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small and midsize business information systems enterprise-class availability, protection and performance.
Coding Project Web App
Project Web Access Developer Firm
Progent's Microsoft consultants can provide in-depth support in implementing, using and troubleshooting any edition of Project, Project Server, and Microsoft Project Online and can provide a broad variety of cost-effective online support services based on industry best practices to help organizations of any size to get all the benefits of this leading platform. Consulting support available from Progent include system planning, software configuration and upgrades, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
Support and Integration Desktop Monitoring and Reporting
24 Hour Online Consulting ProSight Patch Management
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of vital devices.
Microsoft Teams data loss protection Consultancy
Microsoft Teams conference bridges Consultancy
Progent can assist your organization to design a migration to Teams from Skype for Business and install, manage, and debug a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Firewall Configure Barracuda Networks F12A Series Firewalls
Urgent Barracuda Networks PA-7500 Series Firewall Security Firm
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services encompassing your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of expertise to serve as your one-stop resource for network help, administration, education, and cybersecurity expertise.
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