Progent Offers Data Center SupportColocation facilities allow companies to share world-class data centers for housing computer equipment that supports critical applications and services. Colocation centers were once thought to make economic sense only for larger organizations with budgets sufficient to pay for rack space, the need for 24x7 operation, the mandate for tight physical security, and the skill to manage an off-site IT system. Today, virtualization technology has radically reduced the space required for multiple servers, almost everybody needs 24x7 network operation, no business can tolerate the theft or vandalism of hardware, and remote management and troubleshooting tools make it affordable for businesses of any size to outsource the administration and support of colocated systems.

Progent's Microsoft and Cisco certified consultants can help your small business with all aspects of your colocation strategy including selecting and migrating to a colocation facility, designing system architecture, specifying hardware, on-site and on-line troubleshooting, setting up remote network management, and training your IT staff.

Why Use Colocation?
An in-house data center offering the dependability and security of a Tier 4 colocation facility would cost millions of dollars to build and operate, far beyond the reach of small and mid-size businesses. For companies located in seismically active areas, all this expense would still fall short of the network availability offered by major colocation sites. By spreading the cost of facilities and operation across many clients, colocation centers can offer a variety of high-end features:

  • Long-term power backup fed by dedicated utility district substations
  • Redundant Computer Room Air Conditioning (CRAC)
  • Fine-grid fire suppression systems that minimizes impact on adjacent systems
  • Non-stop access to multiple high-speed Internet connections with auto-failover
  • Physical security with card-key and biometric access controls and 24x7 security staff
  • 24x7 staffed operations center with certified engineers for monitoring and maintenance
A major advantage of colocation centers that is often overlooked is fast Internet connectivity. Most small businesses are located in offices where the only practical options for Internet access are copper-based DSL or, in some cases, cable. Both of these technologies are asymmetrical and offer slow return paths. This makes them ill suited for delivering data outward, which is a requirement for hosting a responsive commercial web site. Colocation centers typically have the option of full gigabit fiber connections to the Internet, offering more than 100 times the performance of copper or cable at a fraction of the cost per megabit of bandwidth. High speed Internet connectivity joins fault tolerance, data protection, security, and reliability as critical advantages that colocation centers have over locally-hosted small business networks.

Progent's Colocation Support Services for Small Businesses
Whether you are planning to mover your mission-critical equipment to a colocation facility or need help managing and supporting your existing colocated equipment, Progent can provide the expertise you need to benefit fully from world-class data centers while keeping within your IT budget.

Colocation Migration Support Services
Progent's colocation support experts can help you create an affordable, high-function network that adheres to industry best practices for a data center-deployed solution. Progent's seasoned consultants can address key issues such as security, high availability, VPN configuration, BGP, traffic engineering, manageability, virtualization, scalability, and backup/recovery. Progent can help you carry out a seamless transition from your current environment to a colo site so you minimize or eliminate network disruption. Progent's business continuity specialists can help you develop and document a disaster recovery plan, and Progent's security engineers can validate your compliance with industry and government standards.

Remote and Onsite Colocation Troubleshooting and Maintenance Services
If you already have equipment at a colocation facility and need occasional or ongoing support services, Progent's nationwide Technical Response Center can provide world-class Help Desk services and 24x7 network monitoring for early detection of problems so they can be resolved before they impact productivity. Progent can also help you streamline network management to lower your operating costs. For an example of the services offered by Progent at colocation centers, see Consulting Services at the QTS Data Center in Sacramento.

Progent's Test Lab at the QTS Colocation Center in Sacramento
A special service offered by Progent at the QTS Data Center in the Natomas area of Sacramento is the use of the Progent Test and Design Lab. This is a room equipped with a selection of high-powered servers and advanced network infrastructure that can be used for remote or on-premises testing of pilot systems to evaluate technologies or develop methodologies for major IT projects. For details about Progent's Test Lab, see Progent's Test Lab at the QTS Sacramento Data Center.

Progent's Qualifications for Providing Colocation Support
Progent's own line-of-business equipment has been hosted at strategically located colocation centers for years and Progent has also managed and supported the colocated equipment of clients at some of the world's biggest colocation centers. Progent is a Microsoft Certified Partner and maintains a large team of Cisco-certified CCIE network engineers of any independent IT services firm in the world. Progent's support professionals also hold certifications from Apple, VMware, F5, Citrix, Juniper, Sun, Novell, and all major Linux vendors. Progent's security engineers have earned the industry's most prestigious security certifications including CISA, CISM, CISSP-ISSAP, and GIAC.

This breadth and depth of technical know-how allows Progent to resolve problems quickly, even in the non-standardized, multi-vendor environments common to small business networks. Fast solutions translate into better business outcomes by lowering your service expenses and avoiding lost productivity due to network downtime.

Colocation Centers in Where Progent Offers Onsite Support
Features and pricing at colocation facilities can vary significantly. Progent's experienced colocation consultants can explain the options and trade-offs and can help you to select a colocation center that will add the most business value to your information system. There are more than 100 colocation centers in the San Francisco, San Jose, and Sacramento areas where Progent can provide both onsite and remote support services:

365 Main Newark
39760 Eureka Drive,'Newark

365 Main Oakland
720 2nd Street,'Oakland

365 Main San Francisco
365 Main Street,'San Francisco / MFN
150 South First Street, San Jose

Astound Broadband
200 Paul Avenue 1-4,'San Francisco

AT&T 3175 Spring
3175 Spring Street, Redwood City

Bay Area Internet Solutions
2650 San Tomas Expressway, Santa Clara

Cogent Oakland
1624 Franklin Street,'Oakland

360 Spear Street, San Francisco

ColoServ 650 Townsend Street, San Francisco

CRG West
55 South Market St, San Jose

Data Pipe San Jose
150 South 1st St,'San Jose

Digital Realty - 1100 Space Park
1100 Space Park, Santa Clara

Digital Realty - 1100 Space Park
1100 Space Park, Santa Clara

Equinix San Jose (North)
(Secured Site), San Jose

Equinix San Jose (South)
(Secured Site), San Jose

Equinix Santa Clara
(Secured Site), Santa Clara

Equinix Sunnyvale
(Secured Site), Sunnyvale

Evocative Emeryville
1400 65th Street,'Emeryville

eXchange @ 200 Paul
200 Paul St, San Francisco

2001 Fortune Drive,'San Jose - San Francisco
630 Third Street,'San Francisco

Hurricane Fremont 1
760 Mission Court, Fremont

Hurricane Fremont 2
48233 Warm Springs Blvd,'Fremont

8880 California Center Drive, Sacramento

1624 Franklin St. Ste 1102, Oakland

Internap 650 Townsend
650 Townsend Street,'San Francisco

100 Century Center Court, San Jose

Layer42 Santa Clara
3080 Raymond Street,'Santa Clara

Level 3, 5000 Hollis St
5000 Hollis Street,'Emeryville

Level 3 Oakland
1313 53rd Street,'Emeryville

Level 3 Sacramento
1075 Triangle Court, West Sacramento

Level 3 San Francisco
185 Berry Street,'San Francisco

Level 3 San Jose
1360 Kifer, Sunnyvale

Market Post Tower
55 South Market Street,'San Jose

MCI Telecommunications
274 Brannan Street, San Francisco

55 South Market Street, San Jose
(former Exodus data center), Mountain View

The Mission Street Center
1019 Mission Street,'San Francisco

NAP West
3030 Corvin Dr,'Santa Clara

NACIO Systems
55 Leveroni Court, Novato

Navisite San Francisco
650 Townsend, San Francisco

NaviSite San Jose
2720 Zanker Rd, San Jose

Navisite Santa Clara
3080 Raymond, Santa Clara

O1 Communications
1515 K Street, Sacramento
285 Hamilton Ave, Palo Alto

55 South Market Street, San Jose

2807 Mission College Blvd,'Santa Clara

915-D Harkins Road, Salinas

185 Berry Street, San Francisco

60 Federal Way, San Francisco

952 E. Lindsay Street, Stockton

1400 Kifer Road, Sunnyvale

Raging Wire
1200 Striker Ave, Sacramento

RelyNet Data Center
2999 Gold Canal Rd.,'Rancho Cordova

444 Toyama Dr, Sunnyvale

1215 Borregas, Sunnyvale

Savvis SC4
2401 Walsh Ave,'Santa Clara

Savvis SC5
2403 Walsh Ave, Santa Clara

Savvis SC8
4700 Old Ironsides Drive, Santa Clara

Savvis SC9
4650 Old Ironsides Drive,'Santa Clara

Savvis SF1
390 Main St,'San Francisco

611 Folsom, San Francisco

650 Townsend Street, San Francisco

SF Colocation
365 Main St, San Francisco
2260 Apollo Way, Santa Rosa

Sonoma Mountain Village
1400 Valley House Dr.,'Rohnert Park

3065 Gold Camp Rd, Rancho Cordova

801 Newhall, San Jose

SVCOLO Santa Clara
1700 Richard Avenue,'Santa Clara

1111 Karlstad,'Sunnyvale

250 Stockton Ave, San Jose

Switch and Data Palo Alto
529 Bryant Street, Palo Alto

Switch and Data San Jose
534 Stockton Avenue, San Jose

Switch and Data Sunnyvale
444 Toyama Drive,'Sunnyvale

3045 Raymond Street, Santa Clara

55 Nicholson Lane, San Jose

1009 East Street, San Rafael

TEL-X San Francisco
200 Paul Avenue 1-4,'San Francisco

TEL-X Santa Clara
1100 Space Park Drive,'Santa Clara

tw telecom Walnut Creek
1340 Treat Blvd,'Walnut Creek

tw telecom San Francisco
501 2nd St,'San Francisco

United Layer
1019 Mission Street, San Francisco

United Layer
60 Federal Way, San Francisco

UnitedLayer 200 Paul
200 Paul Avenue 1-4, San Francisco

Valley Exchange
1656 McCarthy Blvd.,'Milpitas

2334 Lundy Place, San Jose

401 3rd Street, San Francisco

WilTel Communications
1005 North B St, Sacramento

855 Mission Court, Fremont

XO San Francisco
200 Paul Avenue 1-4,'San Francisco

XO San Francisco #2
651 Brannon St. Ste 310,'San Francisco

Additional Regions in the U.S. Where Progent Provides Colocation Center Support
Progent also offers onsite support as well as remote management and troubleshooting services at colocation facilities in major metropolitan areas throughout the U.S. The links below will take you to lists of top colocation centers in key regions: Contact Progent for Data Center Support
For support for equipment located at a data center or for help planning a data center strategy, call Progent 800-993-9400 or visit Contact Progent.