Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security, high-availability, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist businesses of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).
The Help Desk Call Center service delivery structure used by Progent's Technical Response Center gives small and midsize businesses an efficient alternative to dependence on freelance consultants by offering extensive expertise shared by multiple engineering teams, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling even the most intractable issues, support consistency and dependability, quick follow through overseen by veteran service administrators, a variety of easy-to-use ways for initiating support jobs, plus a high level of process visibility enabled by trouble ticket tracking and available via a web-based portal.
Progent provide businesses of all sizes world-class IT online or on-premises consulting for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to fix network troubles before they grow to be critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, safety and productivity.
Progent's Technical Response Center (TRC) provides nationwide extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone support and online direct computer access to isolate and repair technical problems rapidly and affordably. The breadth of technical experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to competent experts as required. For urgent problems, the TRC endeavors to answer your call for service within one hour.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable uptime for key applications by providing centralized, cross-platform monitoring of IT resources deployed throughout local systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite expertise to help businesses of all sizes to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact vital areas like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.
Remote management cards give IT managers full control over a server without the requirement for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent offers small and mid-size businesses professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies such as Check Point Software, Juniper, and Symantec. Progent can help you design a comprehensive security plan and select appropriate technologies from a variety of vendors to support your security objectives while staying within your spending restraints.
Progent offers economical remote support from consultants skilled in a wide array of products and services that provide solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus laptops and handhelds. Progent offers help for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to implement, upgrade, or maintain data backup solutions for a range of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.
Progent's Cisco-premier CCIE network engineers can help you to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Progent's certified Cisco IT security consulting professionals offer expert PIX and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing possible OS-specific security holes.
Progent's Microsoft-certified consultants offer remote or onsite support to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier versions of SCDPM or from another backup/recovery system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving particularly stubborn issues, or full project management services. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent can provide cost-effective online access to an Oracle MySQL DBA or application programmer and can assist businesses of any size to configure and support MySQL within a dependable IT infrastructure that offers high levels of performance, expandability, and security. Progent also has proven skill assisting companies port databases from an Oracle environment to MySQL.
Progent can provide the expertise of Microsoft-certified consultants as well as seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and security consultants to help your business to evaluate the likely benefits of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of SQL Server 2012.
Progent can provide quick access to the expertise of veteran Wi-Fi specialists who can help you to assess the advantages of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and place UniFi wireless access points for your required coverage and performance.
Progent's UNIX family consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient single source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent's Jabber consultants can provide remote or onsite support to help organizations of all sizes to design, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth expertise for the technologies that make up building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Progent's ProSight portfolio of managed IT services are intended to provide organizations who have minimal internal network support teams with low-cost help from world-class management tools and technical expertise. Advantages of the ProSight line of managed IT services include flat-rate IT maintenance expenses, automation of common management processes, ongoing adoption of new technology, smooth transition from legacy technology to current solutions, improved fit between information technology with business goals, guidance from veteran network consultants, and freeing up management to focus on business instead of ever-changing information technology.
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering constantly improved spam and virus filtering, policy management, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, management and reporting tools as well as outgoing email filtering to help you troubleshoot your email system and specify and regulate company email policy.
Progent's Microsoft certified consultants can help you to test Microsoft Windows 7 to confirm application compatibility and to determine its speed and reliability operating in your environment. Progent can also help you to assess the likely business advantages of adopting Microsoft Windows 7. If you decide that Windows 7 makes sense for your business, Progent can help your IT organization to design and carry out a non-disruptive upgrade to Microsoft Windows 7 from a your current version of Windows.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to deliver cutting-edge endpoint detection and response (EDR).
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support staff, develop an enterprise-wide security plan, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
SQL Server 2016 introduces significant enhancements in speed, scale, security, availability, BOYD support, and integrated BI. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics GP, Lync or Skype for Business, and SCOM.
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Our compensation structure is based on contribution, so just like being an independent consultant, your income is directly driven by your work effort. Some of our support staff stress lifestyle issues and choose to consult at a more relaxed pace, using our self-determined calendar to follow individual pursuits like mountain biking, motorcycle racing, skiing, fishing, travel, or sharing free time with relatives and friends. Other consultants use the opportunity to make big bucks via hard work and long days. Progent fully encourages both sides of the spectrum and any point in the middle.
Progent's consultants can assist you with every stage of Azure cloud migration such as needs definition, prerequisites assessment, solution design, pilot testing, implementation, centralized administration, performance tuning, license controls, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewalls and VPN connections so that your users can securely access to Azure services, and Progent's Microsoft-certified consultants can assist you set up key Microsoft platforms to work in the cloud including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.
Cisco's Small Business family of access points are Linux-based units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE wireless network infrastructure experts offer remote or onsite configuration and debugging services to assist you to plan, configure, update, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any size or topology.
Progent's Ekahau-certified Wi-Fi experts can help you to design, implement, enhance, manage and debug a Wi-Fi solution customized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal measurement.
Citrix has developed a comprehensive family of products that provide enterprise-level manageability, scalability, and performance for server virtualization and for server-based delivery of Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the business benefits of Citrix technology and show you how to plan, validate, implement, optimize, and maintain Citrix solutions.
Progent's Citrix-certified experts can help you to evaluate the potential business benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management tools with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of resources and support and streamlining management tasks.
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of availability and expandability and is in addition simple to migrate to any data center. ProSight Virtual Hosting and management options are built on proven virtualization techniques that enable small companies with mixed- platform environments to economize dramatically on the expense of capital equipment, system support, and IT management while achieving world-class fault tolerance and an unmatched level of vendor independence.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Stealth penetration checking is an important part of any overall network security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your company's internal network support resources. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion incident alerts and event log analysis are correctly configured and actively observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks common to modern versions of ransomware.
Network monitoring ordinarily involves tracking a network's resource utilization to help identify throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux and can be used to monitor multi-OS environments where UNIX and Windows operate together. Progent's network support consultants can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux support services provide small businesses and programmers assistance with managing and supporting UNIX and Linux systems that coexist with Microsoft-based products.
E-Mail Guard is Progent's affordable antispam and anti-virus solution that gives small businesses enterprise-quality protection against spam, viruses, directory harvesting, and other types of email-borne assaults on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-managed spam filtering and virus defense services that ward off email assaults before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Progent provides IT support for medium size businesses who have 100 to 250 network users. The medium size business or office has typically been an overlooked part of the market for IT support expertise. The overhead and support delivery models of major third-party support firms make them too costly for the typical small company or small medium business (SMB), which commonly relies on a modest information technology budget with which to support an IT network whose complexity and sophistication are frequently comparable to the networks of much larger companies. Progent's service delivery model, which takes full advantage of online support, virtual office technology and proactive network monitoring, significantly reduces the IT support costs of a small-medium business while offering the mid-size company with big-company service from certified, IT consultants knowledgeable in a wide range of midsized business technologies. If your medium size company or small business is looking for the quality of IT help appropriate by a mid-size organization without paying enterprise prices, contact Progent.
Progent's Microsoft engineers offer in-depth support in deploying, operating and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide variety of affordable remote consulting services following industry best practices to help businesses of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include solution design, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent's Microsoft-certified Windows Server 2003 consultants offer computer help and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, update, and support offerings include network design, installation, project management, on-premises and remote network support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
For businesses with a mix of Apple Mac and Windows computers, there exist two basic solutions for running Windows-dependent applications on macOS or OS X: an external connection to a physical Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Windows-powered PC to run Microsoft Windows software and access system resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so that you can run Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your business to manage these products for using Windows programs on your Apple Macs and can in addition help your business to assess and install other products for Microsoft Windows PC simulation.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum uptime for key applications by providing unified, cross-platform tracking of physical and virtual infrastructure deployed throughout on-premises datacenters and private and public clouds. Progent's consulting group offers world-class online and onsite support to help businesses of any size to plan, implement, tune, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to migrate to SCOM 2016 from older versions or from different monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.