Progent's non-stop interoffice connectivity and 24x7 network connection professionals can help small businesses create fault tolerant Interoffice connectivity via redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections supported by fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Progent believes that a well architected and implemented information system can be a crucial factor for enabling any company's success, and Progent applies this belief in our own system infrastructure. We have created a zero-downtime virtual office infrastructure that enables our in-house engineers and certified contractors to deliver fast and effective service, collaborate easily on challenging projects, and experience professional and private maturity by acting as a member of an exciting company ethos of personal drive and independence.
Small to middle size companies can now get all the benefits of Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's affordably priced network support packages, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small business networks world-class availability, protection, and productivity.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements affect key IT areas such as ease of administration, availability, compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective validation and rollout plan, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest client satisfaction and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better technical solutions for your IT network.
Progent's Juniper-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated equipment to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network operating system to help you to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that incorporate a mix of Juniper's OS platforms.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, networking, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist you to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem so you get maximum business value.
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange components to lower capital expense and administrative overhead. You can deploy Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that fits your business needs and IT budget, carry out a non-disruptive move from your current Exchange system to one that incorporates Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in an environment that delivers the highest level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting and management options are built upon proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system support, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
Progent's ProSight Enhanced Security Protection services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with government and industry data security standards. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware.
Progent offers small businesses two low-cost network security inventory scanning packages that provide, at a preset fee, remotely administered inventory scans of your security profile which are evaluated by professional information security engineers who interpret the data collected by the scan, present objective summaries of your current network security, and make suggestions for remediation. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while offering enterprise-class assessments of your network's vulnerability to attack.
Progent's colocation center IT services are intended for businesses with hardware housed at IDCs or data center colocation hosting sites and requiring timely on-site help at the colo site as well as remote support from Microsoft and Cisco Premier professionals. Progent offers a full array of Internet Data Centers and data center and co-location support services such as system architecture evaluation, Windows and UNIX server installation and maintenance, tech support for server and telecommunications infrastructure, development and deployment of fault tolerant configurations, defining and implementing layered security structures, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server and storage clustering systems.
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your business more complete solutions for your information network.
Progent's webinar training classes offer small businesses the affordability, simplicity, and flexibility of virtual learning plus the effective pedagogic methods of experienced instructors who use the latest collaboration software to reproduce live, interactive classrooms. Progent offers remote training for key desktop software including components of Microsoft Office suite such as Excel, Word, Publisher, and Project: Dynamics business accounting and reporting solutions including MS Dynamics GP; as well as other leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services such as planning, configuration, administration, remediation, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
If your company has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier security specialists can assist your whole organization in a broad range of security topics such as security administration procedures, security architecture and models, connection control products and techniques, applications development security, operations security, physical security, telecommunications, network and web security, and disaster recovery preparedness. CISA and CISSP stipulate the fundamental competencies and international standards of knowledge that network security managers are expected to master. These accreditations offer executive management the assurance that those who have earned their CISA or CISSP certification have the experience and theory to offer effective security management and consulting help.
Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's pool of certified technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the top shared PSA tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Check Point Software firewall experts can show you how to plan, integrate, and administer firewall solutions built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent can also assist you support legacy Check Point firewall models or upgrade smoothly to Check Point's next-generation security gateways.
Stealth intrusion testing is a key component of any comprehensive network security plan. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's internal IT resources. Unannounced penetration checking uncovers whether existing security monitoring systems such as intrusion incident alerts and event history analysis are properly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks common to the latest strains of ransomware.
Progent's expertise delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you analyze your business more effectively, turning raw information into valuable insights into your company and customers.
If your business operates a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISA and CISSP-premier security specialists can help your entire organization in a wide range of security topics such as security management procedures, security design and models, connection management products and methodology, software development security, operations security, physical security, communications, network and Internet security, and business continuity preparedness. CISA and CISSP define the core skills and worldwide standards of performance that information security professionals are expected to possess. These certification offer executive management the confidence that those who have earned their CISA or CISSP qualification have the background and knowledge to offer effective security management and engineering help.
Progent can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to SCCM 2012 from an older change management platform or help you to modify your current SCCM 2012 environment to support your changing IT requirements. Also, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing expertise with associated Microsoft technologies such as ADDS, Microsoft SQL SSRS, and Internet Information Services.
Progent can provide economical remote access to IT engineers with expertise in a wide array of products and services that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus laptops and smartphones. Progent can provide consulting support for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to design, enhance, or troubleshoot data backup systems for a range of topologies such as local, edge to datacenter, cloud-based, or a mix.
Progent can provide affordable online access to an Oracle-certified MySQL RDBMS administrator or software programmer and can help organizations of all sizes to integrate and manage MySQL in a reliable IT infrastructure that provides advanced speed, expandability, and protection. Progent also has experience assisting companies migrate databases from Oracle to MySQL.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for recovering applications and services rapidly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.
Progent's fault tolerant network consultants provide non-stop computing support, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, high-availability data center services, and other high-availability operations services to show your company integrate a 24x7 network for strategic applications. Progent has the background to design economical, 24x7 systems by deploying the evolving library of Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you build a high-availability mutli-location network with a completely mirrored Internet connection and efficient network load balancing.
Progent imposes no service activation charge and asks no monthly commitment for services provided during normal working hours. Progent's small granularity does away with large bills for quick solutions so you won't be tempted to permit less critical problems to stay unaddressed.
Exchange 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements favorably impact vital facets of IT including ease of administration, availability, security and compliance, operational costs, teamwork, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective validation and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
For assistance writing, enhancing, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent's expert team of programmers, relational database designers, and project managers can ensure you get the project done on schedule and within your budget. Progent's experienced software programmers can provide cost-effective and expert online help for projects as simple as creating Vidual Basic scripts for Excel or as large as developing mission-critical database applications based on Microsoft SQL Server or MySQL.
Progent offers affordable remote consulting to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing IT requirements. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft platforms including ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Colocation sites make it possible for businesses to share world-class facilities for housing computer hardware that runs vital applications. Progent's Microsoft and Cisco premier IT experts can help your company with all facets of your colocation strategy such as selecting and moving to a colo facility, creating system topology, specifying required equipment, on-premises and remote troubleshooting, setting up offsite network administration, and training your IT personnel.
24-7 Data Center Colocation Onsite Technical Support
Progent's certified Internet Security and Acceleration Server consultants have broad backgrounds creating Microsoft-based security designs for information systems with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small company design and implement a configuration of ISA Server 2004 that supports your information security needs without limiting your productivity.
Progent's Citrix experts can assist you to plan, install, manage, and support a virtual Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you optimize your network for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help your organization to administer and support an off-site datacenter that features high uptime, advanced protection, and fast disaster recovery.
ProSight Reporting is a growing line of in-depth reporting tools designed to integrate with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's management team includes industry veterans with years of background delivering network consulting, technical support, and long-term IT planning to businesses ranging from startups to global enterprises. Great service calls for great people, and Progent stands out by having assembled a management staff able to provide businesses with the top service value available anywhere.
Progent's computer outsourcing support offerings for small businesses feature planning Windows XP, .NET, and BackOffice systems, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, fixing stubborn IT issues, and creating a company-wide security strategy. Progent can show you how to enhance network availability and throughput with fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project help for large-scale migrations and can help with requirements assessment, product identification, bill of materials production, sourcing selection, purchasing logistics, and full documentation. Progent's computer outsourcing service also features training for office productivity programs such as Office XP.
Les Kent has a 35-year track record of effective technology integration, corporate management, sales, and operations. He has demonstrated a knack for developing elegant IT solutions during his time as as a system architect, software developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and global enterprises.
Cisco's security and offsite access products for small businesses represent a full range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your business objectives.
Progent's Cisco Meraki wireless AP experts provide remote and onsite support to help businesses of all sizes to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi infrastructure for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco products including switches, ASR routers and firewalls to create a seamless ecosystem that provides identical access, performance, security compliance, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of all sizes to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent can assist your business in all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent's expert solution designers and programmers can assist your company to create enhancements to Microsoft GP/Great Plains that address the special requirement of your business while retaining the benefits of seamless Windows integration. Progent can also offer expertise with a range of development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.
Progent can provide economical online support for all editions of Microsoft Access including desktop and browser-based versions and offers advanced help for Access application programming, database migration, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar training for Access application development and database administration.
Progent's Citrix-certified consultants can assist you to evaluate the strategic value of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized network while reducing the cost of equipment and operations and streamlining management processes.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements affect vital areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient test and rollout strategy, and educate your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
ProSight Reporting is an expanding family of real-time reporting utilities designed to integrate with the leading ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a team of network experts based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior DRBC planning experts. Progent can also help you to plan and implement a move to the Flexential facility with services like planning solution configuration, recommending hardware components, system configuration and testing, debugging, setting up remote network management, and educating your network support team.
Progent's Microsoft-certified network engineers can help you to assess the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast ROI by improving your workers' efficiency, cutting the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.
Progent provides IT support for medium size businesses with 100 to 250 network clients. The mid-size business or work group has typically been an overlooked part of the market for network support expertise. The cost structures and support delivery models of major third-party service organizations make them too costly for the typical mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to support an information system whose advanced technology and capability are often similar to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance costs of an SMB while providing the small organization with big-company service from professional, world-class experts with background in a wide array of small business network solutions. If your mid-sized organization or small business is looking for the quality of network support appropriate for a mid-size organization without budgeting big-company prices, contact Progent.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances running across multiple venues with any number of APs can be remotely configured and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti's UniFi products for your business and help you to design, deploy, manage, and maintain your UniFi solution.
Progent's Juniper Networks-certified network engineer can help you to plan and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from outdated products to the latest releases. Progent's Junos OS engineers can provide support for Juniper's premier network operating system to enable your business to simplify the administration and strengthen the security of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you maintain environments that include a combination of Juniper's OS platforms.