Progent has 20 years of background helping small and medium-size companies to plan, deploy, tune, administer, and troubleshoot computer networks that support teleworkers.
Even if your company has a small computer support staff and a modest technology budget, your information network can still have the same high availability and performance that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the most recent network management software for 24x7 monitoring and alerts, and cost-effective service packages such as a help desk service to keep your mission-critical business applications and hardware up and running.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent can provide expert help for each phase of your Exchange Server 2010 upgrade including outsourced or co-sourced project management, site analysis, project design and documentation, specification of all new software and equipment required, recommended vendor sourcing, pilot testing at client location or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the old system, and webinar training for client's IT staff and end users.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with many locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement an installation of ISA Server 2004 that meets your IT security requirements without restricting your productivity.
ISA 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 experts can show you how to plan, rationalize, test, implement, customize and manage the any edition of ISA Server on your network.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization platforms that enable small companies with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an objective security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, an engineer runs an extensive examination of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a system scan from an authorized machine inside your company firewall to uncover the risk to internal attacks. The two security inventory services are set up and run from a secured remote location.
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
If your company is developing UNIX or Linux software in an environment that includes Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the constant distraction of maintaining your company information system. By using automated network monitoring and by providing remote and in-person support when your business needs it, Progent represents an affordable solution for maintaining an information network that provides high dependability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.
Progent can help you to plan and carry out a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both on-premises and Azure assets.
This page includes current information on security threats, fixes, and best practices. Call or email Progent if your organization needs help protecting your network against the latest cybersecurity threats.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, software development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive information management solution.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E AP experts offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Even if your company has a small network services staff and a limited IT budget, your information system can still feature the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT consultants, the most recent network management software for proactive monitoring and alerts, and economical support programs such as a help desk call center to keep your mission-critical business applications and hardware up and running.
Progent's IT outsourcing services offer economical computer consulting for mid-size companies. Whether it includes designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or creating a web-based business application, outsourcing your network technical services can reduce costs and eliminate uncertainties, permitting IT support expenses to increase in a more moderate and manageable manner than is feasible by assembling a large, all-purpose in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system foundation for your critical Windows-based business software including Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the business value of your IT system; configure XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your older desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote technical support. Progent can also train your IT staff to adhere to industry leading practices to maintain your XenDesktop solution efficiently.
If your business has a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can help your entire organization in a broad array of security areas such as security administration procedures, security architecture and models, connection management systems and techniques, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM and CISSP define the basic competencies and worldwide standards of knowledge that network security professionals are expected to master. These accreditations give IT management the confidence that those who have achieved their CISM or CISSP qualification have the background and knowledge to deliver world-class security support and engineering help.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and distribution companies to simplify supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent's Cisco certified wireless networking experts can provide economical online and on-premises support for both end-of-life and current Wave 2 Aironet wireless access points and Progent can help you to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Progent can help you to create, deploy and administer a backup solution based on MSP360 Backup technology to protect your IT assets hosted on any leading public cloud. Progent can provide end-to-end monitoring and remote management to protect against data loss resulting from human miscues, software flaws, malicious insiders, and malware assaults such as ransomware.
Progent's Windows 11 experts can provide an array of services for Windows 11 such as cloud and hybrid solutions, mobile management and synchronization, at-home workforce access, data and identity security, automated provisioning, and Help Desk Call Center support services.
Progent's Ekahau-certified Wi-Fi network design experts can assist you to design, install, tune, manage and debug a Wi-Fi network optimized for your environment. Progent can provide remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for debugging RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
Progent's high availability inter-site connectivity and fault tolerant network connection consultants can help small businesses create fault tolerant Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office networks supported by fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.
For advanced project management support, Progent can provide access to veteran IT professionals with years of experience in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management skills to help enterprise clients follow leading practices to ensure that major projects are successfully completed on schedule and on budget.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive experience assisting small and mid-size businesses to minimize system downtime by providing cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore systems, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to plan and validate an efficient business continuity plan that matches your business goals and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and maintain fault-tolerant technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.
Microsoft Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified unified communications consultants can provide remote and on-premises support services to assist your company to manage and repair your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Progent delivers the services of Microsoft and Cisco-Certified IT support experts to offer clients affordable ways to help businesses maximize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large corporations, Progent's network consultants can assist you to improve your network's e-mail architecture, security, reliability, performance, and system administration.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Progent's certified Windows Server 2022 experts can help your company to design and carry out a cost-effective migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
E-Mail Guard is Progent's affordable spam filtering and antivirus managed service that offers small companies world-class defense from spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-managed anti-spam and virus defense services that defuse email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, regardless of server vendor, hardware technology, or data center location.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small company's production servers in a solution that delivers the maximum level of availability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting services are based on mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while achieving world-class fault tolerance and an unprecedented level of vendor flexibility.
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client satisfaction and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business better technical solutions for your IT system.
Progent's Windows Server 2019 disaster recovery preparedness experts can help you to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent offers cost-effective online consulting services for all editions of Microsoft Office Access including desktop and browser-based versions and can provide expert assistance for application development, database conversion, performance tuning, BI reporting, and maintenance. Progent also can provide tailored webinar training for Office Access application development and database administration.
Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange infrastructure to reduce hardware costs and management hassle. You can configure Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly online support to help your organizations to evaluate the benefits of Exchange Online, design a network topology that aligns with your functional requirements and budget, implement an efficient move from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network management tools and is intended to provide a unified solution for deploying and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate efficiently from legacy releases of VMM, design workflows for creating and installing virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals can provide advanced Hyper-V consulting and VMware vSphere expertise.
If your business does not require urgent remote help but you think you will need assistance with your network soon, you can conserve time and money and guarantee that the right IT skill will be ready when you require it by contacting a Progent sales specialist and signing up as a customer. For details, call 800-993-9400 or send email to information@progent.com.
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior analysis tools from SentinelOne to defend endpoints as well as physical and virtual servers against recognized as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and get to market quickly.
Progent's expert application designers and programmers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the unique needs of your organization without losing the benefits of seamless Windows integration. Progent can also provide help with a variety of development technologies that can be utilized to build integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Progent's UNIX platform support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient one-stop source to help you create and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Microsoft and Cisco premier network engineers offer expert support for a wide range of technologies and can provide that expertise by phone nationwide or in person in major cities throughout the United States and anywhere in California. Progent offers remote help for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest connectivity issues, as well as the the support of CISM-accredited security consultants to handle high-level security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.
If your company is developing UNIX or Linux applications in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive information technology outsourcing that frees you to focus on your area of high-value expertise without the continual distraction of managing your business network. By using smart network monitoring and by providing remote and on-site support when your company needs it, Progent represents an affordable way for maintaining an information system that features excellent reliability, security, and performance. Progent's UNIX/Linux developer support services feature full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring, and Contact Center outsourcing.
Remote continuous monitoring, automated alerts, and actionable analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management technology has advanced so far that businesses of all sizes can afford a degree of network stability that was once reserved for large enterprises. Progent can provide several RMM options delivered as economical services created to help you to detect and resolve a most IT network problems before they get big enough to impact productivity.
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location upgrades, Progent offers the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Progent can deliver a broad range of affordable support services to assist your business to install, configure, troubleshoot, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online help for single computers or laptops or work with you to design and implement a large-scale migration to new or revised operating system platforms and business applications. Progent can also supply consultants and technicians to assist your company to plan for and implement a company relocation or merger designed to cause the least possible disruption of your productivity.
Progent's expert consultants can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Progent can help you in any and all facets of your migration to Exchange Server 2016 including planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Progent's Juniper Networks-certified NetScreen engineer can help your company to configure and integrate NetScreen 5000 series routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology systems.
Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, simplifies long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are best aligned to your business needs.