Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once workers complained about them. With the benefit of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to ward off network troubles before they becomes critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, security and performance.
Progent's Sun Solaris family support experts offer small companies and developers help with administering and maintaining Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of expertise offers you a convenient single source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent's Microsoft and Cisco certified network engineers offer expert help with a wide range of technologies and can provide that assistance remotely anywhere in the U.S. or in person in major cities across the United States and anywhere in California. Progent offers remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that include a mix of Microsoft Windows and UNIX-family technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, as well as the the support of CISSP-qualified security engineers to assist with high-level security design and troubleshooting. Progent has provided remote network support to businesses in all 50 states in the United States.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide expertise with all of the security services addressed within GIAC accreditation including auditing infrastructure security mechanisms, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless throughput by reducing the impact of RF congestion, improving wireless availability with fast failover, and strengthening data security by identifying threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Progent's Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, groups and information. SharePoint Server provides a common spot for your workers or clients to connect to, organize, distribute and interact with relevant information, files, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, workgroups and projects with the knowledge they've developed in a manner that makes data easy to find, retrieve and apply. Progent's SharePoint experts can help you to maintain your existing SharePoint ecosystem or migrate to the current version of SharePoint.
Progent's Meraki wireless AP consultants offer remote and onsite support to help businesses of all sizes to design, install, maintain, upgrade or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi users regardless of their mobility or computing device.
Progent offers nationwide remote phone support and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris networks or whose IT systems include a combination of UNIX and Microsoft Windows products. Online technical support offers optimum return for your IT budget by protecting user efficiency and shortening the time charged for computer repair services. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to handle most network issues without wasting time and money by going to your location. In most of cases your network issues can be dealt with by telephone or through a mix of phone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist with the toughest network problems.
Progent's Microsoft-certified experts can help you evaluate the economic case for deploying SharePoint Server 2007, consult with you on the appropriate version of SharePoint Server for your circumstances, provide setup and deployment expertise, help you to install MS SQL Server as a supporting database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Portal Server 2007, design a comprehensive security plan that includes portal technology, and provide troubleshooting and Help Desk support.
Progent's certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of all sizes to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Progent's Mac networking engineers can assist you with a broad array of system foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks built solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the knowledge and size to deal with the complexity of designing, integrating, and supporting a system infrastructure that is robust, safe, productive and supportive of your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.
For large businesses, Progent can leverage internal network support groups by providing world-class background in deploying critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server help. For the national or global businesses with branches, Progent can act as a seamless nearby supplement of enterprise network management. Progent's enterprise consulting services include company-wide security, remote branch office support, system design, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows 2000. Progent can provide on-site engineers and technicians to help with a site relocation or branch move, or a system architect to assist with building or using an Internet Data Center or Hosting Facility.
Progent's Cisco-certified wireless technology consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's Cisco-Premier technology experts offer experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Extending from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a sensible level of security, speed and availability for information networks of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent's network consultants can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Cisco Cisco Unified Communications Manager (Unified CM), formerly named CallManager, acts as the center of Cisco's collaboration platform. CUCM and Cisco Unified Communications Manager Express offer a location-independent IP-PBX by integrating tightly with apps that include Cisco Unified Communications Manager IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's Cisco-certified consultants can deliver effective and budget-friendly remote and on-premises support to assist businesses of all sizes to create and administer CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can assist with any facet of Unified CM setup and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, provides health monitoring, allows secure end-user self service, and offers a common point of control for administering multi-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help your organization with any aspect of designing, installing, using and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent is one of the most qualified network consulting companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses derive the full benefits of Exchange 2000 for common situations including upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
Cisco's network security and offsite connection technology for small companies represent a complete line of manageable security products to help safeguard your local and remote information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company goals.
Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, such as printers and scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Progent's certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support, staff, create an enterprise-wide security strategy, streamline network management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The technical demands of the Microsoft .NET products included with Small Business Server calls for a network consultant with hands-on background designing and building seamless, comprehensive business technology solutions. Progent's Microsoft SBS Server consultants have an average of more than a decade of experience supporting computer systems founded on Microsoft technology. This background ensures you success in deploying, managing, and maintaining network solutions that include the Microsoft SBS Server package of servers and applications.
Progent's Technical Response Center provides nationwide extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone help and online direct network access to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of country-wide support professionals makes it possible to escalate even the toughest network issues to qualified experts as required. For critical issues, the Technical Response Center tries to respond to your call for support within one hour.
Progent's certified database application consultants can provide small and midsize businesses remote DBA and programming services for leading database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and configuration, application design and coding, administration support, replication strategies, storage management, tuning, data migration, information security, backup and recovery options, troubleshooting, and webinar training.
Microsoft allows you to create transparent hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and within budget.
Progent's Disaster Recovery/Business Continuity consultants offer extensive experience helping small and mid-size businesses to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity consultants can assist you to plan and validate a sensible business continuity strategy that matches your business needs and budget. Progent's disaster recovery engineers can assist you to design, implement, and support fault-tolerant technologies including redundant Internet access, virtualization, clustering, network load balancing, continual off-site backup, and multi-location data centers.
Progent's managed services for software/firmware update management offer businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, endpoint devices printers, infrastructure appliances such as routers and Wi-Fi APs, and Internet-of-Things devices like sensors and health monitors.
Progent can help your business to support System Center 2007 Configuration Manager to simplify administration, improve compliance, and increase productivity by making sure that critical applications are always current, managing product licenses, and reporting resource usage patterns to help you make informed buying decisions. When you are set to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate efficiently from outdated equipment to current releases. Progent's Junos OS consultants can also offer expertise with Juniper's flagship network control software to help your business to streamline the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that incorporate a mix of Juniper's OS platforms.
System Center 2016 delivers important improvements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to plan and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center solution.
Progent can provide the services of a certified consultant with an extensive background deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help you to design, configure, expand, or troubleshoot a video conferencing solution that protects your current investment and optimizes the business value of your IT system. Progent also offers the services of infrastructure engineers who can help companies of any size to create and troubleshoot a communications network that provides the speed, dependability, security, and scalability you need to support your telepresence solution.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in a solution that gives the maximum level of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting options are built upon proven virtualization technologies that enable small and midsize companies with multi- platform IT systems to save dramatically on the costs of capital investments, system maintenance, and network management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Exchange 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact key facets of IT including ease of administration, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.
Progent can assist small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment expense. Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.
Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall devices including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your business practices.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to deal with technical issues that are within their scope, Progent is able to concentrate on delivering high-value services where Progent has few competitors. Small companies who utilize trusted freelance service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more robust, secure, and efficient.
Server growth puts pressure on network budgets and management resources. Server consolidation through a virtual infrastructure promises lower TCO of hardware and quicker ROI, more efficient use of physical computers, simplified operations, increased system uptime, and easier management. Common uses for virtual machines are hardware consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or evaluation environments from on-line systems.
Cisco's Firepower Next Generation Firewalls provide a significant performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer unified control of advanced security capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT ecosystems that include local offices, data centers, private clouds and public clouds.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Colocation sites allow businesses to share enterprise-class data centers for housing network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation program such as choosing and moving to a colo site, designing system architecture, specifying hardware, on-premises and on-line maintenance, establishing offsite network management, and training your IT staff.