Computer Support for Small Businesses
Small Office IT Support
Colocation Center Migration and Support Services
Additional Topics of Interest
Microsoft SharePoint Server 2010 Support Services
SharePoint Web Parts Consulting
Progent's Microsoft engineers can provide cost-effective online support and development services to help you to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can feature web pages able to function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other tools to support and enhance collaboration. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications including Office Excel, Word, PowerPoint, and Visio. Progent can help you to migrate from earlier versions of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
ProSight NinjaOne Server and Endpoint Management Integration Services
24/7 NinjaOne Automated Desktop Inventory Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of critical assets.
Urgent iPad patch management Technology Professional
Endpoint patch management Consulting Services
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24-7 Technology Professional ProSight Email Guard Outbound Email Encryption
ProSight Email Spyware Protection Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based management and world-class protection for your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Cisco CUBE and ASR Routers Technology Consulting Services
24/7/365 Cisco SIP Integration On-site Technical Support
Progent's Cisco-certified SIP integration consultants can help your business to design, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or on-premises support to assist companies to move efficiently to an advanced communications environment that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP-based IP PSTN trunk.
SIP Infrastructure Consulting Services
UC560 Network Consulting
Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Remote SCCM 2007 Consulting
Immediate SCCM 2007 Windows Server Deployment Technical Support Services
Progent can assist your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase worker output by ensuring that critical applications stay up to date, tracking product licenses, and reporting usage profiles to help you make informed purchasing choices. When you are ready to upgrade your SCCM 2007 configuration management solution, Progent can help you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
24/7/365 Redundant Internet Specialist
High Availability Networks Specialists
Progent's Disaster Recovery/Business Continuity consultants have extensive backgrounds helping small organizations to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network design, data backup and restore systems, and transparent system maintenance. Progent's business continuity consultants can help your company to plan and test an efficient business continuity plan that aligns with your business needs and budget. Progent's disaster recovery engineers can assist you to architect, implement, and manage fault-tolerant technologies including non-stop Internet access, virtualized servers, clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Microsoft Azure Storage Programming Company
Azure hybrid cloud solutions Professionals
Progent's consultants can assist you to design and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud assets.
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Top Ranked Specialist Virtual Application Delivery
Citrix RADEDEPLOY Support Services
Progent's Citrix-certified experts can assist you to design, implement, manage, and troubleshoot a virtualized Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to manage and maintain a remote datacenter that offers high uptime, enhanced protection, and rapid recovery.
ISA 2006 Firewall Consultant Services
Internet Security and Acceleration Server 2006 Computer Consultants
Microsoft ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft-certified ISA Server experts can show you how to design, rationalize, pilot, implement, configure and support the Standard or Enterprise edition of ISA Server on your information system.
Small Medium Business Small Business Computer Consultants
Small Business Consultants
Progent offers technical services for medium size businesses who have 100 to 250 network clients. The medium size company or office has traditionally been an overlooked segment of the market for IT support services. The cost structures and support access practices of large third-party support organizations make them excessively expensive for the ordinary small company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose complexity and sophistication are often comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and proactive network monitoring, dramatically reduces the network support costs of a small-medium business while offering the mid-size company with enterprise-level service from professional, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized organization or small business is looking for levels of IT help needed by a medium size office without paying big-company costs, contact Progent.
Windows Server 2012 R2 upgrade Engineer
Windows Server 2012 R2 Live Migration Technical Support
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, create an enterprise-wide security plan, streamline IT administration, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Auditing Firewall Security
Firewall Configure Firewall Security
Progent provides companies of any size expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and Symantec. Progent can help you design a detailed security strategy and choose the right technologies from multiple vendors to achieve your security objectives while sticking within your spending limits.
Immediate Windows and macOS coexistence On-site Technical Support
Windows and macOS coexistence On-site Technical Support
Progent's support specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup functionality. Allowing efficient co-existence among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Windows and Macintosh service makes it possible to offer expert support to businesses that depend on these platforms to maintain their competitive edge. Progent's consultants can also help your business to integrate Apple's iPhones and iPads with your Windows environment.
24/7/365 Support and Help Catalyst 6800 Switch
Catalyst Switch IPv6 Support
With Catalyst switches for small and mid-size companies, Cisco enables organizations to realize all the benefits of adding intelligent services to their networks. Cisco's switch technology makes it possible to enable features to make your IT network sufficiently robust to handle real-time needs, expandable to facilitate future growth, secure enough to protect restricted information, and capable of prioritizing and managing traffic flows to optimize system performance. Progent's CCIE certified consultants can help you pick out and deploy Cisco switches appropriate for your company. In addition, Progent's CISA certified security consultants can show you how to create a comprehensive security plan and set up Cisco switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 switches.
ISA 2004 Enterprise Edition Server Consulting
ISA 2004 Server Consulting
Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information security needs without overly limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
Computer Consultants Hornetsecurity Altaro VM Backup and Hyper-V
Altaro VM Backup Live Backup Consultant
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite services to assist you to design, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Altaro VM Backup Immutable Cloud Storage Online Consulting
Altaro VM Backup Cloud Management Computer Consultant
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite services to help you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.
Fortinet Firewall IPS Online Support Services
Fortinet Firewall Management Consulting Services
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top throughput for SSL inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate security appliances to safeguard your digital assets at the network perimeter, within the data center core, at branch locations, and at the cloud edge.
24-7 Network Support Enterprise Services Project Methodology
Microsoft Solutions Framework Project Methodology Computer Consultancy Company
When conducting consulting tasks for enterprise customers, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are documented to make available a comprehensive summary of technical services delivered and to assist in ongoing network maintenance.
Biggest Microsoft Experts Immediate Staffing Online Troubleshooting
On Demand IT Staffing Services Troubleshooting
Progent's short-term staff augmentation services allow you to meet the need for network professionals without incurring the costs and hassle associated with identifying and hiring experienced technical help and without increasing your permanent head count.
PowerPivot for Excel Help and Support
SQL Server 2012 Support and Integration
Progent can provide the support of certified engineers and experienced database application developers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security professionals to help you to evaluate the potential advantages of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Urgent Microsoft Experts scom 2016 high availability Computer Consultants
24-Hour scom 2016 Office 365 integration On-site Technical Support
System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for key applications by providing centralized, cross-platform tracking of physical and virtual resources installed across on-premises systems and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite expertise to assist businesses of any size to plan, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can help you to migrate to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Computer Consultants Meraki MR30H Access Point
Cisco Experts Meraki Wi-Fi 6/6E AP Management Support Outsourcing
Progent's Cisco-certified wireless networking experts offer remote and onsite consulting and troubleshooting services to assist your organization to plan, install, administer, tune, and debug wireless networks that incorporate Cisco's Meraki access points. Progent's experts can also assist your organization to plan and implement hybrid environments that integrate on-premises and cloud-hosted resources and that provide easy access, enhanced protection, unified management, and dependable operation for all your wired and wireless devices.
24-Hour Helpdesk Sharing Support Services
Co-managed Support Desk Online Troubleshooting
Progent's Co-managed Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT staff and Progent's roster of certified technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Consultants ransomware vulnerability
Hermes ransomware protection and recovery Consultant
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to gather information about your existing security profile and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup system that reduces your vulnerability to ransomware and aligns with your company's needs.
Urgent Catalyst Wi-Fi 6 AP Configuration Integration Services
Support Outsourcing Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points.
Biggest Lync Server 2013 Mobility Services Consultants
Microsoft Lync Presence Professional
Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN telephony across a broad assortment of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants and system integrators can help your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and onsite training to your management staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync 2013 with popular Office and Microsoft 365 applications including Outlook clients and PowerPoint.
MongoLock ransomware hot line Consultancy
Engineers NotPetya ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Home Based Computer Consulting Home Based Jobs
Home Based Microsoft Consulting Full-Time Job
Progent is convinced that a well designed and implemented network can be a vital piece for accelerating any company's success, and we apply this credo in our own network environment. Progent has built a fault-tolerant virtual office network that allows our in-house consultants and certified contractors to deliver fast and efficient service, collaborate closely on complex jobs, and gain from professional and personal maturity by being a member of a dynamic business ethos of self motivation and freedom.
Barracuda Backup Appliance Computer Engineer
Technical Support Services Barracuda Backup Inline Deduplication
Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects critical business data generated locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting support services to assist you to plan, integrate, manage and repair a BDR system built on Barracuda technology.
Solaris with Windows Professional
Windows and Solaris Specialists
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISA and CISM-certified security specialists can help your entire enterprise in a wide range of security topics such as security administration procedures, security architecture and strategies, connection control products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISA and CISSP define the basic skills and international standards of knowledge that information security professionals are required to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and theory to deliver world-class security support and engineering services.
VPN Online Help
VPN On-site Technical Support
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the flexibility to expand with your changing business requirements. Progent's Cisco-Premier network experts are familiar with Cisco's complete line of products targeted at eliminating data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user authentication, permissions, and accounting from a graphical Web interface.
Online Microsoft Office Training Consulting Services
Online Windows Desktop Training Computer Support For Small Offices
Progent's virtual classroom webinars provide small companies the cost savings, convenience, and flexibility of web-based learning and the effective training methods of expert instructors who use advanced collaboration software to emulate real-time, interactive classes. Progent can provide webinar training for key desktop software including elements of Microsoft Office suite such as Excel, Word, Publisher, and Project: Dynamics accounting and management products such as MS Dynamics GP; plus other popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Disaster Recovery Test Lab Engineers
24/7/365 Herakles Colocation Center Test Lab Technology Professional
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or verifying business continuity solutions, resolving compatibility issues, and building training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT initiatives on schedule.
24-Hour Professionals Email Black Lists
Email Encryption Key Management Specialist
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive security for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
ProSight Ransomware Protection Consulting
24 Hour SentinelOne Ransomware Defense Engineers
Progent's ProSight Active Security Monitoring utilizes next generation behavior-based analysis technology by SentinelOne to guard endpoint devices as well as physical and virtual servers against recognized as well as novel ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Sun Solaris Remote Engineer
Solaris Online Configuration Services
Progent offers nationwide remote technical support and troubleshooting services for businesses who run Sun Solaris environments or whose IT systems include a combination of Solaris and Microsoft technology. Remote network consulting provides maximum return for your IT budget by protecting user efficiency and shortening the hours billed for network repair services. Advanced remote support technology and experienced technicians and consultants allow Progent to handle the majority of network issues without squandering time and money by traveling to your location. In most of situations your IT issues can be dealt with over the phone or via a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security professionals to assist you with the most challenging system problems.
24-Hour Specialist Teleworker Collaboration Software
Telecommuter Collaboration Software Remote Support Services
Progent can help small and medium-size businesses to implement collaborative platforms to allow their remote workforce to benefit from productive interaction with fellow workers and clients.
Tandberg Video Conferencing Technology Professional
Consultants Radvision XT5000
Progent offers the expertise of a senior consultant with years of hands-on experience installing, managing, and upgrading immersive telepresence systems from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal IT support group, your ISP, and your telepresence platform vendor to help your company maximize the strategic value of your video conferencing ecosystem.
Solaris Online Computer Service Companies
Linux Online Services
Progent provides national urgent phone support and troubleshooting services for companies who operate Solaris environments or whose information systems feature a mix of Solaris and Microsoft technology. Remote technical support provides maximum leverage for your information technology budget by preserving user productivity and shortening the time charged for network analysis and repair. Sophisticated remote access utilities and skilled service specialists and consultants allow Progent to solve most network issues without wasting time and money by going to your location. In most of cases your IT issues can be remediated over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE network engineers and CISA premier security specialists to assist you with the toughest system issues.
Colocation Network Consulting
Network Engineer Internet Data Center
Progent's colocation center support services are designed for businesses with hardware housed at Internet Data Centers or data center co-location hosting sites and requiring timely on-site help at the colocation facility plus off-site help from Microsoft and Cisco Premier professionals. Progent provides a complete array of data center and IDC and colocation consulting services such as network architecture evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications infrastructure, design and installation of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server cluster configurations.
SQL Server 2019 and Power BI Computer Consultant
SQL Server 2019 and Hyper-V Technical Support Services
Progent's certified SQL Server 2019 experts can assist your organization to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to experts in system design and deployment, software programming, database administration, and cybersecurity.
ransomware cleanup and recovery Consult
Specialists LockBit ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an active ransomware breach. Call 800-462-8800
Sales Office Online Support
Remote Office Consulting
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for serving branch offices that need network help with the responsiveness associated with with small organizations but which offers effective communications, thorough documentation, and compliance with corporate IT protocols. If your enterprise has a sales office situated anywhere in California or any region served by Progent's consultants, Progent can offer a broad range of in-person and remote IT consulting services and system architecture assistance.
Windows Server 2022 DNS-over-HTTPS Online Help
Immediate Windows Server 2022 integration Online Support Services
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to design and implement an efficient upgrade to Windows Server 2022 that features high availability and that uses an on-premises system model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Microsoft Certified Consulting Services Windows Server 2008 BranchCache
Windows Server 2008 Active Directory Online Help
Progent's Microsoft-certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and workload, educate your support personnel how to use enhanced administration utilities, and provide ongoing consulting and troubleshooting via low-cost options such as Help Desk Call Center support and remote technical assistance.
Aironet 2600 Access Point Professional
Aironet Network Consultants
Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite integration and troubleshooting support to help your organization to design, implement, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your specific office design, building structure, and anticipated network traffic.
Project Planning Help and Support
Enterprise Security Consulting Firms
For enterprises with branch offices in or any region covered by Progent's engineers, Progent's Microsoft-Certified network support experts and authorized Cisco network consultants offer a variety of IT consulting services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, network design, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent IT architect can help you plan a multi-site information system that makes smart use of co-location services and Internet data centers. Progent's Microsoft Premier consultants can help major enterprises plan, deploy and maintain major rollouts of the latest releases of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.
Firewall and VPN Protecting
Firewall and VPN Network Intrusion Penetration Testing
Progent offers organizations of any size professional support for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security companies such as Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a comprehensive security plan and choose appropriate technologies from multiple suppliers to support your security goals while staying within your spending limits.
System Consulting Problem Escalation Through Teamwork
Microsoft Consulting Best Practices Upgrading
Progent's staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, at the front lines of IT service, executing a wide range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a proven set of individual best practices that are combined into company-wide best practices standards that Progent teaches its consulting personnel. This guarantees that you get not just expert IT help, but also a consultant with field-tested approaches for applying computer knowledge to repair actual network problems efficiently.
SharePoint Online Migration Onsite Technical Support
SharePoint 2016 Excel Online Support
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, application development, and debugging services for organizations of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Specialists Microsoft Entra
Microsoft Azure AD configuration Design Firm
Progent can assist you to plan and carry out a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and cloud assets.
Small Business IT Consultant WiFi Site Surveys
Network Support Consultants Cloud Migration
Progent imposes no startup charge and asks no retainer for support services provided during normal working hours. Progent's small granularity eliminates large invoices for quick repairs so you will not be forced to allow simple problems to fester.
ASA Firewalls with Firepower Online Consulting
Cisco Firepower URL Filtering Consulting
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced security capabilities such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and carry out an efficient upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
24-7 Amazon AWS enterprise hybrid cloud solutions Development Firms
Amazon EC2 mobility Programming Firm
Progent can provide cost-effective online consulting to help companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Windows Server Essentials Specialists
Windows Server Essentials Security Consulting
Progent's consultants offer cost-effective online consulting and troubleshooting for Windows Server Essentials. Progent offers comprehensive project management support to help you plan and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Urgent Engineer ransomware removal and recovery
ransomware virus recovery Engineers
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Microsoft LCS Server IM Configuration
Microsoft LCS Server 2007 Professionals
MS Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution offering enhanced protection, seamless compatibility with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved operational efficiencies, enhanced individual output, and stronger intellectual property protection. MS Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer online and onsite support and troubleshooting help for your Office Communications Server 2007 deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient upgrade that will add business value to your IT system
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