Additional Topics of Interest

SQL Server 2016 and Windows Server 2012 R2 Outsourcing
SQL Server 2016 Security On-site Support

Microsoft SQL Server 2016 introduces major improvements in speed, capacity, security, high-availability, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist businesses of all sizes to deploy, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Top Help Desk Call Center Support Outsourcing
Microsoft Help Desk Professionals

The Help Desk Call Center service delivery structure used by Progent's Technical Response Center gives small and midsize businesses an efficient alternative to dependence on freelance consultants by offering extensive expertise shared by multiple engineering teams, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling even the most intractable issues, support consistency and dependability, quick follow through overseen by veteran service administrators, a variety of easy-to-use ways for initiating support jobs, plus a high level of process visibility enabled by trouble ticket tracking and available via a web-based portal.

Small Office IT Consultants
Online Support Services Small Office

Progent provide businesses of all sizes world-class IT online or on-premises consulting for networks powered by Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.

Microsoft Operations Manager Example Application
Case Study Operations Manager

Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, once users were impacted by them. With the help of proactive, automated warnings and trend analyses sent by Microsoft Operations Manager, Progent is now able to fix network troubles before they grow to be critical enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, safety and productivity.

North Carolina Technical Support Group
24 Hour Tennessee Installer

Progent's Technical Response Center (TRC) provides nationwide extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone support and online direct computer access to isolate and repair technical problems rapidly and affordably. The breadth of technical experience represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to competent experts as required. For urgent problems, the TRC endeavors to answer your call for service within one hour.

Top scom 2016 VMware integration Integration Support
24-7 Computer Consulting scom 2016 data warehouse

Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable uptime for key applications by providing centralized, cross-platform monitoring of IT resources deployed throughout local systems and private and public clouds. Progent's SCOM consulting group offers world-class online and onsite expertise to help businesses of all sizes to design, integrate, optimize, update and repair SCOM 2016 deployments. Progent can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

Exchange 2013 Unified communications Network Consultant
Microsoft Exchange Consultants

Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact vital areas like manageability, high availability (HA), security, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers affordable remote support and management services for Microsoft Exchange Server 2013.

Aten IP9001 Consultancy
American Megatrends MegaRAC Engineers

Remote management cards give IT managers full control over a server without the requirement for an on-site visit. Using these server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can use these remote management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.

Cybersecurity Firms Firewall and VPN
VPN Security Consulting Services

Progent offers small and mid-size businesses professional consulting for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies such as Check Point Software, Juniper, and Symantec. Progent can help you design a comprehensive security plan and select appropriate technologies from a variety of vendors to support your security objectives while staying within your spending restraints.

Backup and Restore Software Consulting
Backup Exec Consultant Services

Progent offers economical remote support from consultants skilled in a wide array of products and services that provide solutions for backing up Windows, Apple Mac, and Linux servers and desktops plus laptops and handhelds. Progent offers help for all major data protection products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can assist you to implement, upgrade, or maintain data backup solutions for a range of topologies including on-premises, edge to datacenter, cloud-based, or hybrid.

Support and Help ASA and PIX Firewall
IT Consultant Firepower

Progent's Cisco-premier CCIE network engineers can help you to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

Emergency wireless IP phones and Meraki APs Computer Engineer
wireless IP phone security Support and Integration

Progent's Cisco wireless IP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization create and maintain a Cisco wireless VoIP phone deployment by delivering services that range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.