For office computer networks located in the state of Colorado, Progent's Microsoft and Cisco qualified technical team members can provide remote phone assistance and troubleshooting to repair your network issues fast and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support databases to identify and fix computer network problems while avoiding the high cost and delays normally associated with on-site technical service visits. In case your Colorado organization is located outside of the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local computer support options may be limited in expertise, or unavailable during urgent situations. This results in a office network that is unstable or causing productivity loss due to technical problems persisting for too long. Progent's staff of seasoned network consultants average more than ten years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of customers. This means you get not just the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to assist with efficient network solutions.
Microsoft 365 Cloud Integration Expertise
Progent can provide the support of a Cloud Solutions Architect to help you to design an efficient migration to Microsoft 365 customized for your IT environment. Before proposing this migration plan, Progent's cloud consultant will carry out a series of information gathering exercises that include running tools like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your Active Directory, messaging, and Mobile Device Management (MDM) arrangement. Key information that cannot be found using these techniques will be determined via discussions with your IT team. Find out more information about Progent's Microsoft 365 cloud migration consulting.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor WiFi 6 and WiFi 6E access points, security gateways, and switches. UniFi appliances installed throughout multiple venues with thousands of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent can provide the expertise of veteran Wi-Fi professionals who can assist your organization to determine the benefits of UniFi products for your environment and help you to plan, install, manage, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.
Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultants offer advanced online support to assist organizations of any size to integrate their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid ecosystems that support Windows and Linux systems and applications in hybrid topologies that combine on-premises resources along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud migration support services such as Microsoft 365 integration with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.
ProSight DPS ECHO Managed Cloud Backup
ProSight Data Protection Services (DPS) ECHO offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS ECHO automates your backup activities and enables rapid recovery of critical data, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical information. Read about the entire ProSight portfolio of low-cost network monitoring and management services for small organizations.
Expertise for Managing Multiple Public Clouds
Progent can help you to plan and manage environments that include resources from a mix of public clouds. Progent offers a range of cloud integration services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service development, and Google Cloud Platform (GCP) administration. For details, visit Progent's consulting experts in configuring and managing multiple clouds.
Duo MFA two-factor Authentication Services
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, when you log into a protected online account and enter your password you are requested to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of devices can be utilized as this added form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To find out more about Duo two-factor identity authentication services, go to ProSight Duo MFA two-factor authentication services for access security.
Citrix Virtual Windows Desktop Support Services
Progent's Citrix-certified virtual desktop consultants can help your business to design, deploy, manage, and support a virtual Windows desktop and application delivery and management system by providing XenDesktop consulting and XenApp support. Progent's Cisco CCIE network engineers can show you how to optimize your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support consultants can help your organization to manage and maintain a remote datacenter that features high uptime, enhanced protection, and fast disaster recovery. Progent can also assist you manage and support additional virtualization solutions from Citrix by offering Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.
VoIP Integration Expertise for a Remote Workforce
Progent can help small and medium-size organizations to configure IP voice solutions to provide their at-home workers the advantage of seamless access to the corporate phone system. For details about how Progent can assist your at-home workforce to integrate and debug IP voice technology, refer to VoIP support services for teleworkers.
Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified SCOM 2012 consultants have extensive experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to manage your current SCOM environment and resolve serious issues uncovered by SCOM 2012. Progent also offers System Center 2016 Operations Manager (SCOM 2016) expertise to help your organization to migrate smoothly from SCOM 2012 to Operations Manager 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.
Stealth Penetration Testing Services
Stealth penetration checking is a key component of any comprehensive network security plan. Progent's security experts can perform thorough intrusion tests without the awareness of your company's in-house network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history monitoring are correctly set up and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks common to the latest strains of ransomware. Learn more about Progent's Stealth PEN Assessment Services.
Cisco Catalyst 9100 Family of Wi-Fi 6 and 6E APs Consulting
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and 6E Access Point consultants can provide economical remote and onsite help for Catalyst Wi-Fi 6 and 6E wireless access points (WAPs). To find out more about Progent's support for Catalyst 9100 Family of 802.11ax Access Points, see Cisco Catalyst 9100 Wi-Fi 6 and 6E access points solution planning, configuration, and management consulting.
Ransomware Removal and Recovery Consulting
Current strains of crypto-ransomware not only encrypt critical online data files but also infect many available system restores and backups. Progent's experienced ransomware cleanup consultants can assist you to reconstruct an IT network breached by a crypto-ransomware crypto-worm like Ryuk, Dharma, Hermes, Spora, MegaCortex, or MongoLock. To find out more, see ransomware cleanup and system rebuild expertise.
Cisco WiFi Controller Integration and Support Consultants
Cisco's Catalyst line of wireless controllers simplify the administration of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening data security by identifying cyber threats and filtering traffic content according to user type and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller solutions. For details, see Catalyst Wi-Fi controller consulting services.
Talk to a Progent Computer Consultant
To see how you can contact a Progent computer consultant for online or on-premises expertise, call 1-800-993-9400 or go to Remote Computer Help.