For office networks located anywhere in the state ofColorado, Progent's Microsoft and Cisco certified technicians can deliver remote phone assistance and remote troubleshooting to solve your network systems issues quickly and cost effectively. Progent has developed enterprise-class skills, sophisticated utilities, and support databases to identify and repair IT problems without the cost and time delays normally associated with onsite service calls.

If yourColoradocompany is situated outside of the larger urban areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local network support options may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of network engineers average more than ten years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of clients. This means you obtain not only the technical expertise needed for the task, but a professional with field proven methods for applying that expertise to assist with efficient network solutions.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists can provide Cisco UC540 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and carry out an efficient upgrade to a modern VoIP solution.

Consulting and Troubleshooting Expertise for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to move from an older release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem to make sure you realize the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to assist your organization to plan and carry out a smooth migration from Virtual Machine Manager 2012 to Virtual Machine Manager 2016 in order to benefit from stronger security features, high availability VMM storage options, and other enhancements.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out about Progent's ProSight family of managed services for small businesses.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN storage deployments efficiently following industry best practices.

Network Infrastructure Support Services for At-Home Workers
Progent can help small and medium-size companies to design, implement and troubleshoot the network infrastructure to support a remote workforce. Aspects of infrastructure for which Progent's experts offer support include safe and efficient VPN connections, Virtual Desktop Infrastructure (VDI) platforms, router setup, Wi-Fi network design and implementation, and robust Internet connections. To learn about Progent's infrastructure support services for at-home workers, visit infrastructure expertise for telecommuters.

Citrix Certified XenServer Virtualization Support Services
Progent's Citrix XenServer virtualization engineers can help you to understand the business benefits of XenServer and other Citrix platforms, and can help you to design, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can in addition assess your existing XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.

Spam/Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Learn about the complete ProSight series of affordable managed services for small and medium-size organizations.

Online Desktop Call Center Services for Small Organizations
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote desktop support from service requests through trouble ticket generation, managing accountability, remote desktop control, progress tracking, problem resolution, and and metrics. Intended for small organizations with few if any dedicated service technicians for end users, Progent's Standard Help Desk Services provide remote support at a significant savings from Progent's normal desktop support rates. Progent also offers rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex issues. For more information, see Progentís online Help Desk services for small organizations.

Planning and Support Expertise for System Center 2016 Operations Manager
System Center 2016 Operations Manager helps to ensure top performance and maximum availability for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual resources installed across local systems and cloud environments. Progent's consulting team can provide world-class online and onsite support to help organizations of all sizes to plan, implement, optimize, enhance and repair SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to include infrastructure based in public clouds by delivering Microsoft Azure integration and Amazon AWS hybrid cloud solutions.

Contact a Progent Network Support Expert
To find out how to contact a Progent computer consultant for remote or on-premises expertise, phone 1-800-993-9400 or go to Remote Network Support.



An index of content::

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