For small business computer networks located throughout the state ofColorado, Progent's Microsoft certified engineers can provide remote phone help and remote troubleshooting to solve your network systems issues fast and cost effectively. Progent has developed enterprise-level skills, advanced software tools, and support databases to identify and fix network problems without the expense and time delays associated with onsite service dispatches.
If yourColoradocompany is located beyond the larger urban areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local network systems support options may be limited in skills, or unavailable during urgent situations. This results in a network that is unpredictable or causing wasted time due to technical problems persisting for too long. Progentís group of network engineers average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a extensive range of clients. This means you get not just the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to deliver affordable network solutions.
Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a range of technical services to help organizations of any size to maintain, administer, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration assistance.
Part-time CIO Services
Progent can supply businesses with an IT management professional who can function as a part-time CIO. This veteran technology executive can provide strategic direction to help your company to deploy appropriate technology to enhance business processes so they align better with your corporate goals. Your company can create and install a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer. Critical tasks Progent's part-time Chief Information Officer can perform include growth strategies, rationalizing technology budgets, building and tracking models for TCO, reengineering workflows, negotiating contracts with suppliers, defining security and compliance standards, business impact analysis, automating network management, software revision management, IT asset documentation control, and disaster recovery/business continuity preparedness.
Unified CM and Unified CM Express Consulting
Cisco Unified Communications Manager (Unified CM), originally named CallManager, acts as the foundation of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX solution by integrating with unified messaging apps that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco VoIP phones and desktop video phones, designing dial plans, configuring SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, and integration with Microsoft Exchange Server.
Cloud Support Services for Teleworkers
Progent can help small and medium-size companies to set up their home-based workforce with safe and transparent integration with public cloud services. For information about how Progent can assist businesses to configure resilient Cloud access for their remote workers, go to cloud integration support services for a remote workforce.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that indicates expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to help businesses in the fields of IS audit process, information technology enforcement, network assets and infrastructure ROI, information technology support, protection of information assets, and business continuity preparedness.
Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and install a wireless LAN optimized for your facilities, providing your business a WLAN that delivers the reception, speed, capacity, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive on-premises service. Progentís on-premises survey features onsite inspection, spectrum and security audits of your current wireless network, evaluation of your site's layout, measuring for radio frequency interference, RF propagation modeling, identification of the best locations for customer-requested Wireless Access Points (WAPs) such as Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a detailed document describing a new WLAN.
ProSight Network Audits for Checking Network Health
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable and more secure Active Directory environment. Both options also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with information security regulations, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and higher availability. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.
Remote Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers world-class online technical support for Windows and Cisco-based systems Nationwide. Progent's certified engineers have the expertise to help you to analyze and solve complex network problems rapidly and affordably. The breadth of technical expertise offered by Progent's staff of consultants makes it possible to escalate even the most challenging problems to appropriate specialists as required. Whether you need occasional phone support and online troubleshooting or ongoing availability of a Helpdesk Call Center, Progent's consultants can provide your company with enterprise-level expertise without the cost and management overhead of maintaining a large in-house IT organization.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team offer world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
Consulting Support for IT Service Businesses
Progent's expertise for IT service companies allows you to use Progent's consulting engineers under your own service brand as a transparent arm of your IT services staff. For details about Progent's consulting support for IT support companies, go to Progent's consulting services for IT support firms.
Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small organizations a dependable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. For details, visit Altaro VM Backup Certified Consultants.
Stealth Penetration Testing
Stealth intrusion checking is a key part of any comprehensive network security strategy. Progentís security professionals can run extensive stealth intrusion security checks without the knowledge of your organization's internal IT resources. Unannounced penetration checking shows whether current security defense systems such as intrusion incident alerts and event history monitoring are properly configured and consistently observed.
Cisco ASA and PIX Firewall and Firepower Services Consulting
The current ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to design, deploy, tune, manage and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Get in Touch with a Progent Network Support Expert
To see how you can access a Progent computer support expert for remote or on-premises expertise in #(state), phone 1-800-993-9400 or visit Online Network Support.