For small office computer networks located in the state ofColorado, Progent's Microsoft and Cisco qualified engineers can provide phone assistance and remote troubleshooting to repair your computer system troubles quickly and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support databases to diagnose and resolve IT problems while avoiding the high cost and delays associated with onsite service visits.
If yourColoradosmall business is situated beyond the larger metro areas such asDenver, Colorado Springs, Aurora, or Lakewood, your nearby network systems support choices may be limited in technical expertise, or not available during urgent situations. This can result in a office network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís team of seasoned network professionals average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a broad range of clients. This means you get not just the technical expertise needed for the task, but a consultant with proven methods for applying those skills to deliver excellent network solutions.
Progent's Online Consulting, Development and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide variety of online support services to help you to plan, develop, test, install, manage, and troubleshoot business applications powered by any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to upgrade your current Excel applications to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and fix compatibility issues between various versions of Excel. Progent can provide on-demand help to clients who need a quick solution to a specific issue associated with Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business application software built on Office Excel. Progent's affordable online training for Excel can be custom tailored to meet the needs of individual users or groups.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist you to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of email messages and attachments and blocking the transmission of confidential or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help avoid reputation loss and keep compliant with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out more about the entire ProSight line of affordable managed services for small businesses.
Cisco Voice over IP (VoIP) Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, solving IP phone registration issues, setting up SIP trunks and CUBE internetworking, installing ISR routers with CUBE internetworking capability, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Part-time Chief Information Officer Support Services
Progent can supply businesses with an IT management expert who can serve as a part-time Chief Information Officer. This experienced technology executive can offer strategic direction to help you to deploy appropriate technology to improve business processes so they match more closely with your corporate objectives. Your business can create and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive. Key services Progent's temporary Chief Information Officer can carry out include strategic planning, planning technology budgets, creating models for TCO, optimizing business processes, reviewing contracts with vendors, defining security and compliance standards, business impact analysis, automating data center management, patch control, network asset documentation management, and disaster recovery/business continuity preparedness.
Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, you can get immediate assistance for issues that are causing lost productivity. Remote help eliminates the lengthy delay and higher cost associated with in-person computer help. For typical network administration tasks, Progentís remote support engineers can complete the majority of jobs within a few minutes of receiving a request, instead of requiring your company to live with a problem for hours for on-site help to arrive.
Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers advanced remote expertise for business continuity planning, testing, and education to help your company to prepare for possible catastrophes, reduce downtime for your vital network operations, avoid lost information, and comply with regulatory mandates and contractual requirements. Progent's business continuity experts can work closely with your management and network support group to perform risk and business impact analysis, define interdependencies, specify the assets needed to operate your organization, determine business-critical network services and define acceptable restoration times, select colocation centers, set up safe offsite connectivity for key employees, implement emergency notification mechanisms and define duties for personnel, write a complete recovery plan, and provide training for key people to execute the business continuity solution. Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure cloud.
Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have broad expertise in the implementation and maintenance of wireless networking technology and can help you to design, install, manage and troubleshoot wireless ecosystems that are secure, resilient, expandable, easy to manage and use, able to support your critical applications, and transparently incorporated into hybrid cloud networks. Online and onsite support offered by Progent cover a selection of wireless solutions and include smartphone and tablet management, Wi-Fi network infrastructure design and installation, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.
Cisco IOS Upgrade Support
If you includes Cisco routers, you may be using an outdated version of IOS, the control software used in almost every Cisco router as well as the latest switches from Cisco. Cisco frequently provides updates to IOS in order to correct problems, plug security weaknesses, or add features. Unfortunately, updating IOS or other Cisco operating systems can be tricky, depending upon your Cisco device and your system environment. As an example, there could be limited internal RAM that could cause a new OS release to execute incorrectly. Progent's Cisco CCIE consultants can provide a wide variety of support services associated with updating Cisco IOS software or other Cisco control software like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent can perform inventories of your router software, recommend appropriate updates, provision Cisco appliances, copy images/, activate and test your update, tune throughput, troubleshoot problems, and teach your IT managers how to utilize any important new functions.
Citrix Certified XenServer Virtualization Consulting Support
Progent's Citrix certified XenServer virtualization consultants can help your company to evaluate the strategic advantages of XenServer and additional Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current Citrix technology deployment and show you how to enhance resource utilization, performance, security and compliance, uptime, and recoverability.
CISSP-certified Cybersecurity Consultants
Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of IT security. Progent can create cost-effective cybersecurity solutions that protect a small business against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that support onsite, online, and mobile users sharing network resources distributed across multiple physical datacenters and public and private clouds.
Get in Touch with a Progent Computer Support Expert
To see how you can contact a Progent network support expert for remote or on-premises help in #(state), phone 1-800-993-9400 or go to Online Network Support.