For small business networks located anywhere in the state ofColorado, Progent's Microsoft qualified technical experts can provide remote phone support and remote troubleshooting to solve your computer system issues fast and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to diagnose and resolve computer network problems without the high cost and time delays normally associated with in-person service dispatches.

If yourColoradoorganization is located outside of the larger metropolitan areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local computer support choices may be limited in technical capability, or not available during a crisis. This can result in a network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progent's team of expert network professionals average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a broad range of customers. This means you get not just the technical know how needed for the task, but an expert with proven methods for applying those skills to provide efficient network solutions.

MS Project Server Integration
Progent's certified Microsoft Project and Project Online experts can provide advanced remote and on-premises support services for Project Server and Project Online as well as for all Microsoft products that integrate in conjunction with Microsoft Project. Services offered by Progent include Project Server planning and support, SharePoint 2019 design and deployment, SharePoint 2016 migration planning and development, SQL Server 2019 migration, SQL Server 2017 integration, SQL Server 2016 migration, Microsoft Exchange Server 2019 maintenance, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, Office Excel and Microsoft 365 Excel development, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network consultants to assist you to optimize your environment to support local, branch office, at-home, and mobile workers so that they can utilize Microsoft Project Server to work together securely and productively. Progent's network security consultants can assist you to plan and police security workflows that protect important business information without disrupting the productive exchange of legitimate information.

Easy Engagement and Billing Model
Progent's easy by-the-minute billing policy requires no complicated contracts, retainers or hidden fees. Many other companies have minimum billable time or other additional fees that drive up support costs. For remote support during normal working hours, you only pay for the actual time spent working on your issue. If it only takes ten minutes to solve your issue, then you are only billed for ten minutes. For advance scheduled on-site service work booked more than twenty-four hours in advance, you pay only for the time when Progent's expert is actually onsite solving your problems. Just Progent's competitive by-the-minute rate. For emergency same-day onsite service calls, you might be billed for our engineerís travel time, but not an increased emergency rate. Since Progent maintains a large pool of engineers located within the entire service territory, an available expert is usually close by to help. Progent can in addition dispatch on-premises technical support to the majority of zip codes in the United States within 24 hours of receiving a service request. Progent's online technical support group has delivered help to small companies in every state in the U.S (Refer to Progent's customer testimonials.)

Progent's Consulting, Development and Training Support for Microsoft Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel application consultants can help your company to create state-of-the-art Excel-based applications or provide 1-on-1 training in the sophisticated capabilities of Office Excel desktop and Microsoft 365 Excel. Progent's experts can also help you to build and manage a secure, robust network and communications infrastructure to support your Microsoft Excel applications. Progent's SharePoint experts can show your company how utilize Excel Services to extend the capabilities of Microsoft Office Excel by integrating interactive spreadsheets into business information dashboards and scorecards. Progent's Microsoft Dynamics 365 professionals can show you how to exchange information between Excel and other products by providing services like Microsoft Dynamics GP/Great Plains customization and Microsoft Dynamics 365 Business Central/NAV business management software support.

BI Reporting Consulting and Development
Progentís business information reporting consultants can provide online and onsite consulting to help your organization with any facet of BI reporting from debugging or enhancing applications to planning and implementing an advanced BI solution. Progent's management reporting experts can help your company to maintain your current reporting environment, assist you to upgrade reports from a discontinued reporting product to a modern one, and provide custom remote mentoring tailored to your individual requirements. Progentís management reporting consultants offer expertise in all popular business intelligence reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

Microsoft Exchange 2016 Upgrade Support Services
Progent's certified MS Exchange Server 2016 experts can assist your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Microsoft Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App). Progent can also provide Exchange 2019 planning and deployment assistance and Office 365 Exchange Online consulting to help you to move to a more current version of Exchange Server.

Microsoft Virtual Desktop Consulting Services
Microsoft's virtual desktop technologies lower the work needed for network administrators to set up software programs so that they are standardized throughout a corporate workforce, provide the ability to manage rights to business data, and allow quick installation of additional or updated workstations. With Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services (RDS). Microsoft's new VDI infrastructure that powers RDS simplifies client access, enhances responsiveness, strengthens security, unifies management, and provides a nearly seamless user environment. Progent's desktop virtualization consultants can help your company to assess the strategic benefits of Microsoft's virtual desktop technologies, set up pilot and on-line deployments, improve your system infrastructure to accommodate virtualized desktops effectively, evaluate and resolve security issues, and educate your network managers to follow best practices to achieve maximum payback from desktop virtualization.

SharePoint 2019 Server Planning and Deployment Support
SharePoint 2019 offers the modern experience drawn from SharePoint Online, providing a transitional platform between the classic experience of SharePoint 2016 and the new SharePoint experience. Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite expertise, application development, and troubleshooting services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a seamless intranet solution. To find out more, see SharePoint 2019 configuration and development services.

SQL Server 2017 Migration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business benefits of migrating to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any deployment model including local, cloud-based, or hybrid. Progent's SQL Server experts can provide online or on-premises support services ranging from as-needed design review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget. Also, Progent's SQL Server 2019 integration consultants can assist you to upgrade smoothly from Microsoft SQL Server 2017 to a newer edition of SQL Server. To learn more, refer to SQL Server 2017 integration expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable runbook for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for disaster recovery, updates and fixes and can produce reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, configure, test and maintain a DR solution powered by VMware SRM.

WatchGuard Firewall Planning and Configuration Consulting
Progent's WatchGuard experts can show you how to deploy WatchGuard Firebox Firewall/VPN security appliances that align with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate to modern WatchGuard Firebox firewalls. To find out about Progent's consulting services for WatchGuard firewalls, see WatchGuard firewall configuration consulting.

Mac Consulting Services
Progent's experts can provide Apple macOS and OS X clients a variety of IT services such as online Apple macOS and OS X desktop support, expertise with Mac applications, Office 365 Outlook for Mac and Exchange Server consulting, Mac security and connectivity consulting, integration between Mac and Windows environments, and individual training. For IT systems built solely on Mac or for environments that utilize a combination of Apple macOS and OS X, Linux, and MS Windows-powered servers and workstations, Progent has the experience and depth to handle the challenge of designing, installing, and maintaining a network infrastructure that is dependable, safe, efficient, and aligned with your business goals.

Progent's Integration Support for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.

Cisco ASA and PIX Firewall and Firepower Services Support
The ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-certified CCIE network consultants can help your company to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to design, integrate, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Computer Consultant
To find out how you can contact a Progent computer support expert for online or onsite help, call 1-800-993-9400 or visit Remote Computer Help.



An index of content::

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    Small to middle size businesses can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's affordably priced network support packages, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company information systems enterprise-class reliability, protection, and performance.

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    Progent's expert software programmers, database designers, and program management consultants can help enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help customers fill in expertise gaps by providing relational database designers and software programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also can provide experience with multiple web development technologies and can assist businesses to build, enhance, repair, or migrate web-based applications to take advantage of the most current web technology.

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    Progent offers affordable online consulting to assist your business to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you create or support a resilient, protected and efficient infrastructure that aligns with your computing model. Progent also offers online or onsite training to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the business value of your IT system.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security designs for information systems with multiple sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that supports your information security needs without restricting your network.


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