For small business network systems located anywhere in the state ofColorado, Progent's Microsoft certified technical experts can deliver online support and remote troubleshooting to resolve your computer network troubles quickly and cost effectively. Progent has acquired top-notch expertise, software utilities, and support databases to identify and fix IT problems without the high cost and time delays associated with in-person technical service dispatches.

If yourColoradobusiness is located beyond the larger urban areas such asDenver, Colorado Springs, Aurora, or Lakewood, your nearby computer support options may be limited in skills, or not available during urgent situations. This results in a office network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progentís group of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a broad range of customers. This means you obtain not just the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to deliver excellent network solutions.

Online Education for Desktop Applications
Progent provides online instruction for a range of client applications. Progent's Online training covers topics that include Office 365 Excel and Power BI business reporting, Office 365 Word VBA development, Publisher co-editing, Office Outlook security, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 management. Webinar-based instruction offers all the advantages of conventional classroom seminars, including immediate interaction between students and teachers, but eliminates the expenses of transportation and the challenge of trying to synchronize the availability of multiple trainees.

Microsoft Desktop Virtualization Support
Microsoft's desktop virtualization technologies reduce the effort required for network administrators to set up software programs so that they are standardized throughout a corporate workforce, provide the power to manage rights to business data, and allow quick deployment of additional or updated desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been enhanced and renamed Remote Desktop Services or RDS. Microsoft's new Virtual Desktop Infrastructure (VDI) that powers RDS streamlines client connectivity, enhances performance, strengthens data security, centralizes administration, and provides a nearly transparent user environment. Progent's desktop virtualization consultants can help your company to evaluate the strategic benefits of Microsoft's desktop virtualization technologies, configure test and production deployments, optimize your system infrastructure to support virtualized clients efficiently, assess and remediate security problems, and train your network managers to utilize industry best practices to achieve a fast ROI from desktop virtualization.

Power BI Consulting Services
Progent's Power BI consultants can assist your business to plan, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can show you how to build and administer a local, cloud, or hybrid network model for Power BI. For details, see Progent's Power BI consulting services.

Disaster Recovery/Business Continuity Planning Support
Progent can provide high-level online consulting for business continuity planning, validation, and education to assist your company to respond to potential catastrophes, minimize service disruption for your essential IT functions, avoid lost information, and comply with examiners' letters and business requirements. Progent's business continuity consultants can team with your management and network administration staff to perform business impact analysis, define dependencies, specify the assets required to run your organization, prioritize key network services and define allowable restoration times, select colocation sites, configure secure remote access capability for crucial employees, plan notification mechanisms and assign responsibilities for staff, document a comprehensive recovery and test plan, and train management and technical staff to execute the agreed upon plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery consultants can help you to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments using failover cluster tools field-tested in Microsoft's Azure cloud.

Migration Help for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to help businesses of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual jobs associated with your SharePoint 2013 deployment.

Temporary Chief Information Officer Services
Progent can supply companies with an information management expert who can act as a part-time CIO. This veteran technology officer can offer long-term direction to assist you to deploy sensible technology to improve business processes so they match more closely with your business objectives. Your business can create and implement a well thought out IT plan without absorbing the cost of a full-time Chief Information Officer. Vital tasks Progent's temporary Chief Information Officer can perform include strategic planning, establishing IT budgets, building and tracking models for TCO and ROI, analyzing workflows, negotiating contracts with suppliers, establishing security and compliance policies, business impact analysis, streamlining data center administration, patch tracking, IT asset documentation control, and disaster recovery preparedness.

Project Server Integration and Training
Progent's Microsoft Project Server and Project Online consultants offer advanced online and on-premises support for Project Server and for all Microsoft platforms that integrate in conjunction with Project Server. Services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 planning and configuration, Microsoft SQL Server 2016 integration and development, Microsoft SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE consultants to assist you to enhance your environment to support local, branch, at-home, and mobile workers so they can use Project Server to work together safely and efficiently. Progent's certified network security engineers can assist your IT team to define and enforce security workflows that safeguard sensitive project information without interfering with the efficient sharing of authorized information.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of availability and expandability and is in addition simple to migrate to another host. Progent's Private Cloud hosting services are based on proven virtualization architectures that allow small and midsize businesses with mixed- platform environments to economize dramatically on the costs of capital investments, system support, and IT management while benefiting from enterprise-class reliability and an unprecedented degree of vendor flexibility. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.

Cisco IOS software Update Consulting
If you includes Cisco appliances, you may be using an outdated release of Cisco IOS, the network OS used in almost every Cisco router as well as the latest Cisco switches. Cisco often publishes upgrades to IOS to correct bugs, plug security vulnerabilities, or improve features. Unfortunately, updating IOS and other Cisco operating systems can be tricky, depending on your Cisco appliance and your network infrastructure. As an example, there may be limited local Flash storage that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE network engineers can provide a broad variety of services related to updating Cisco IOS or any other Cisco software platform such as IOS XR, CallManager or Unified Communications Manager. Progent's consultants can run version audits of your Cisco software, propose appropriate updates, provision Cisco devices, copy images/, configure and verify your new software, optimize performance, resolve problems, and train your IT staff how to take advantage of any important new functions.

Video Conferencing Consultants
Progent can provide the services of an accredited video conferencing consultant with an extensive background integrating technology from the leading telepresence providers such as Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the expertise of network infrastructure consultants able to assist businesses of all sizes to create and maintain a communications network that delivers the performance, reliability, security, and scalability you need to support your video conferencing/telepresence environment.

Palo Alto Networks Firewall Integration Consulting
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to provide a modern cybersecurity environment that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device. To learn more, visit Progent's Palo Alto Networks firewall integration services.

VoIP Solutions Consulting Services for Teleworkers
Progent can assist small and mid-size businesses to deploy VoIP platforms to give their remote workforce the advantage of virtual extensions of the corporate phone system. To find out about how Progent can help your at-home workforce to deploy and debug VoIP solutions, go to IP voice solutions for an at-home workforce.

Web Site Development Services
If you need to revamp your company Web site, develop internal web sites for functions like HR or employee education, build a standout Web presence for a new venture, or create enterprise-class, data-driven web applications, Progent can provide talented and seasoned web architects and programmers. Progent's experts can also assist you to host your web solutions by building and managing a secure, dependable server and communications environment featuring offsite and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 training for popular web development platforms. For database-intensive web sites, Progent can provide the expertise of certified MS SQL Server developers, Oracle programmers and DBAs, and MySQL experts.

Microsoft SharePoint Support
Progent's Microsoft-certified Microsoft SharePoint Server 2013 developers, SharePoint 2010 developers and SharePoint Server 2007 consultants can help you rationalize the business case for deploying the latest version of Microsoft SharePoint, consult with you on the most appropriate edition of SharePoint Server for your circumstances, provide configuration and deployment services, help you to set up MS SQL Server as a back-end database, improve your network infrastructure, integrate your standard and custom application programs to work with SharePoint, develop a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Help Desk support.

Team Approach to Service and Technical Issue Escalation
Computer networks have grown ever more sophisticated. In addition, typical small business computer networks incorporate software and hardware from dozens of different vendors. All this makes computer integration and maintenance increasingly difficult. It is unfeasible for even the most capable engineer to have in-depth familiarity in all areas of information technology, or extensive hands-on experience in the thousands of brands, models, and revisions that small businesses incorporate in their IT systems. Progent utilizes a team approach to network support and relies on application specialists to bring high-level knowledge when needed to fix complex problems effectively, at the lowest expense to you.

Contact a Progent Computer Consultant
To find out how you can contact a Progent network support expert for remote or on-premises support, phone 1-800-993-9400 or visit Online Network Support.



An index of content::

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