For small office network systems located throughout the state ofColorado, Progent's Microsoft and Cisco qualified technical experts can provide online support and remote troubleshooting to solve your network systems issues fast and affordably. Progent has acquired enterprise-level expertise, software utilities, and support databases to diagnose and resolve computer network problems while avoiding the high cost and time delays normally associated with in-person technical service dispatches.

If yourColoradocompany is located beyond the larger metropolitan areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local computer support choices may be limited in skills, or not available during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent's team of field proven network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a diverse range of clients. This means you get not just the technical skills needed for the job, but a consultant with proven methods for applying that expertise to assist with efficient network solutions.

Remote Support for Microsoft Windows Server 2008
The sophistication and versatility of Windows Server 2008 R2 calls for an information technology expert with practical experience and broad knowledge in architecting and deploying cohesive end-to-end business information environments. The experience of Progent's certified Windows 2008 R2 experts, averaging over ten years of background supporting Microsoft-based technology, assures your success in supporting and troubleshooting your Microsoft Windows Server 2008 environment. Progent's certified Windows Server 2019 support experts and Windows Server 2022 consulting experts can assist you to evaluate the advantages of migrating to a current version of Windows Server. If you are planning on building a hybrid architecture that combines on-prem systems with cloud-based services like those offered by Microsoft Azure, Progent can assist you to build a cohesive hybrid cloud ecosystem for Windows Server.

Cisco Small Business 100, 300 and 500 Wireless APs Configuration and Troubleshooting
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based units designed as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants can provide remote or onsite integration and troubleshooting services to assist you to plan, configure, update, optimize, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology. For details about Progent's support for both current and older Cisco Small Business series of wireless APs, refer to Cisco Small Business wireless APs configuration and troubleshooting.

Support for Microsoft Dynamics and Dynamics 365 Accounting and ERP/MRP Platforms
Progent's Experts Team provides help in Microsoft accounting and ERP/MRP platforms, allowing you to customize cost effective and complete IT solutions that address the specific requirements of your company. Progent's applications consultants offer a variety of services including Dynamics 365 Finance and Supply Chain (formerly Dynamics AX and Axapta) enterprise resource planning consulting, Microsoft Dynamics GP Business Accounting Software education and programming, MS Dynamics 365 Business Central ERP software support, Microsoft Dynamics SL accounting software migration and support, and Microsoft Commerce/RMS configuration.

Eliminate Dependence on an Individual Freelance Consultant
By building a relationship with a full-service computer support organization like Progent as opposed to an individual freelance consultant, your company is ensured fast access to experienced experts whenever you require them. You no longer have to be concerned that sickness, classes, time off, or conflicting priorities with other customers will leave you without help when you have a crisis.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting experts can provide online and on premises expertise to help you with any facet of business intelligence (BI) reporting ranging from debugging or enhancing reports to planning and implementing a comprehensive BI solution. Progent's BI consultants can help your company to maintain your current BI environment, help you to upgrade reports and databases from a legacy reporting platform to a current one, and deliver as-needed remote training to meet your individual requirements. Progentís management reporting and analytics consultants can provide expertise in all popular business analytics reporting tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Builder.

Immediate Assistance for Urgent Issues
With Progentís urgent remote network troubleshooting services, your company can get instant help for problems that are causing lost productivity. Remote help does away with the long delay and higher cost required for in-person network service. For day-to-day IT management work, Progentís online support consultants can finish most jobs within minutes of receiving a request, rather than forcing you to wait for up to a day for on-premises support to arrive.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of IT security experts. GIAC certifications are recognized by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with all of the network security disciplines covered under GIAC accreditation such as auditing network vulnerability, incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

Ransomware Forensics Investigation Services
Progent's ransomware forensics services are aimed at tracking and documenting the ransomware attack's progress across the targeted network from beginning to end. Progent's ransomware forensics consultants can capture the system state after a ransomware assault and perform a comprehensive forensics investigation without impeding the processes associated with operational resumption and data restoration. You can use Progent's forensics documentation to counter subsequent ransomware assaults, assist in the cleanup of encrypted data, and meet insurance carrier and regulatory reporting requirements

Exchange 2013 Upgrade Consulting
Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a revamped structure. These enhancements favorably impact vital facets of IT including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver online or onsite expertise to assist your organization to administer, tune and debug your Exchange 2013 deployment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 upgrade assistance, and Office 365 Exchange Online integration to help you move to a more current version of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.

Microsoft Exchange Server 2010 Migration Help
Progent's Microsoft-certified Exchange 2010 Server consultants can help you to manage and debug your current Exchange Server 2010 deployment or provide the assistance of certified Exchange 2016 professionals and Office 365 Exchange Online consultants to help you assess the benefits of upgrading to a modern version of Exchange Server that delivers quick payback by improving your productivity, lowering the expense of hardware and support, simplifying management, and consolidating your vital communications technologies.

VMware NSX Virtual Networking
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components making up the basic network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, plus non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network platform, VMware SRM can quickly restore the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, configure, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The Cisco ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, deploy, optimize, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Citrix Certified XenServer Virtualization Consulting
Progent's Citrix XenServer virtualization consultants can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can assist you to plan, validate, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your existing XenServer deployment and help you to enhance resource utilization, performance, security and compliance, availability, and disaster recovery.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to help you to plan, install, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software. For more information, visit Altaro VM Backup consulting services.

Talk to a Progent Computer Support Expert
To see how you can access a Progent network support expert for remote or on-premises support, call 1-800-993-9400 or visit Online Network Help.



An index of content::

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