Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were once among the most popular products for maintaining mobile connectivity to email, scheduling, web applications, and other vital business information. Progent can provide Colorado Springs, Colorado companies support from BlackBerry-certified experts who can help organizations to manage existing BlackBerry environments or migrate smoothly to a current mobile solution.
As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and support of BlackBerry solutions has grown more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the requirement for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's proven online service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry technology productively into their IT system.
Progent's consultants can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and support BlackBerry devices across your company, define security policies that make sense for your company, customize wireless applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered quickly and thoroughly.
Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a centralized solution for handling key tasks such as smartphone deployment, updates, and retirement and offering a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry BES Server includes a variety of data protection options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting degrees of security to meet the specific requirements of your company's environment. Progent's BlackBerry certified consultants can help your company to select advanced security functions and activate them remotely. Examples of these over-the-air selectable security settings include:
- Disable a BlackBerry device
- Erase information from a lost or stolen device
- Disable Bluetooth functionality
- Activate built-in protection against malware
BES Server also offers versatility in selecting ways to prevent mobile users from installing or executing unsecure or unauthorized code. Progent can assist you to choose protective processes like:
- Specify exactly which applications are permitted on the device
- Block external programs from allocating persistent storage on the BlackBerry device
- Select which resources external programs can access on the BlackBerry smartphone
- Restrict the kinds of access external programs running on the device can initialize
- Prevent all third-party applications from being loaded or run on the BlackBerry smartphone
How Progent Can Help Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks such as resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to use administration software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES system and assist your company to define and implement appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the MDS and IM, install access control lists, manage Exchange data flow, create, update, and apply wireless LAN and VPN configurations, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your functional goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which administration approach and equipment meet your needs, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions concerning alternatives for software versions, processors and storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry consultant can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to run network-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.
Contact Progent for Support from a RIM BlackBerry-Qualified Expert
In order to ask Progent about professional expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.