Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining mobile connectivity to email, calendars, web applications, and other critical business data. Progent can provide Colorado Springs, Colorado businesses the expertise of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern smartphone solution.

As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient online support model, gives small companies an economical alternative for integrating BlackBerry products productively into their information network.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services


Technical Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, Lotus Domino, or Groupwise clients to send and receive emails that are encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of critical management jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.

BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan device, application, and policy updates
  • Upgrade BlackBerry device software wirelessly
  • Manage client configurations with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability architecture using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Establish custom administration roles
  • Monitor and analyze the integrity of your system

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to select and implement appropriate security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, processors and storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry consultant can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness to block ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to collect information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup/recovery system that minimizes your vulnerability to a ransomware attack and aligns with your business needs.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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    Support SQL Server 2019 and Excel

    Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises access to consulting experts in system design and deployment, application programming, database administration, and cybersecurity.

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    Aironet 2600 Access Point Support and Help

    Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or on-premises configuration and debugging support to help you to design, configure, update, optimize, administer and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity solution that is simple to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet Wi-Fi APs to work with your unique office layout, construction, and anticipated network traffic.

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    If you are a network consultant with system support experience, joining Progent and helping our customers will expand your abilities through collaboration with Progent's staff of motivated, world-class consulting experts. Progent's focus on providing network consulting and technical support to small and midsize companies will offer you the opportunity to consult in depth with decision makers and contribute significantly to the success of exciting organizations. In addition, Progent's virtual office environment offers the most advanced technology for off-site support and wireless access to help you to come up with fast solutions when you take on mission-critical problems.

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    The cluster feature set incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been radically redesigned to simplify the deployment, configuration, and management of server clusters that offer improved levels of network dependability, protection, efficiency, and flexibility. New or enhanced capabilities include cluster verification, easier configuration and installation, improved cluster management, new cluster infrastructure for maximum availability, better protection and quorum structure, elimination of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can help you evaluate the advantages of Windows clustering, design and execute an installation, educate your IT staff to manage your cluster environment, provide continuing consulting and support services, and create and test a business continuity plan.

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    Progent's Cisco-certified SIP integration experts can help your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable remote or onsite expertise to help you to move efficiently to an advanced communications network that offers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.

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    ProSight Windows Server Management Setup and Support

    ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact your business.

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    Progent's Microsoft certified consultants can provide offsite and onsite consulting services to assist your company to administer, support, and repair computers powered by Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and remote network monitoring and alerts.

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    Microsoft Certified Expert Online Office 365 Excel Training Computer Consultancy Company

    Progent provides customized online training for popular desktop apps and environments such as Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the benefits of conventional physical classroom seminars, including instant interaction between clients and teachers, but avoids the expenses of transportation and the hassle of attempting to synchronize the availability of many students. Available to single students or groups of all sizes, Progent's live online training permits the instructor to run the seminar from a remote office and the clients can be dispersed throughout an office or all over the the U.S. Live online education supports proven learning mechanisms like virtual white boards, electronic hand-raising, and collaborative applications. Classes can be short and targeted to specific subjects or extended in duration and broader in scope.

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    Lync Server 2013 conference bridges Services

    Progent's Microsoft-certified consultants can help your company to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can assist you to plan and execute an installation of Microsoft Lync Server 2010 that centralizes the control of IM and Presence and improves the productivity of your in-house employees, at-home workers, and mobile workforce. Progent can also assist your company to carry out an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing capabilities of Microsoft Office applications, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft products.

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    Sharepoint Services Computer Firms

    Progent's Microsoft-certified experts offer network support and IT consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support team can help you plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Progent's Linux consulting services provide small and mid-size companies and software developers help with administering and maintaining Linux systems that run with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a secure and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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  • WatchGuard VPN Cybersecurity Group Award Winning WatchGuard Firebox M270 Firewall Security Audits
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    ASA and PIX Firewall Technology Consulting Services

    Progentís Cisco-Premier technology consultants provide experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector threat security, and secure connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of security, speed and availability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progentís Cisco experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • Windows Server 2012R2 Storage Spaces Professional Windows Server 2012 R2 Data Deduplication Computer Consultant
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    Technical Consultant Microsoft ISA Server

    Progent's certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, deploy, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business requires.

  • XenApp Application Virtualization Engineer Specialists XenApp

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