Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most popular products for maintaining mobile access to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Colorado Springs, Colorado businesses the services of BlackBerry-certified professionals who can help businesses to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small business networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for organizations regardless of size, effective deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small organizations often resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based solutions economically and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online support model, provides small businesses a budget-friendly solution for integrating BlackBerry technology productively into their information network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be restored quickly and safely.
Consulting Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing big collections of BlackBerry devices is the BlackBerry BES Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted during transit to provide optimum security. BES Server also simplifies a broad variety of vital administrative jobs that span from smartphone configuration and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can assist you to use BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Manage user and group configurations with BES Server's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also assist you to utilize BES Server to perform important procedures not available with the less advanced BES Server Express. These procedures include:
- Configure and support BlackBerry's high-availability architecture based on VMware
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Automatically track and analyze the overall health of your BlackBerry solution
Expert RIM BlackBerry Consulting Services Offered Online from Progent
Progent's certified BlackBerry engineers are available online to deliver expert technical help to businesses in the Colorado Springs region or throughout the state of Colorado. Progent's seasoned remote consulting team has helped businesses solve computer problems and reduce IT service expenses in every state in the United States and established a large following of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide online consulting support for a wide selection of technologies associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using WiFi for activation. Also, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers support skills in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and network requirements analysis, solution architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration approach and physical components meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry expert can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Help from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.