Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once among the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business information. Progent offers Colorado Springs, Colorado companies support from BlackBerry-certified professionals who can assist organizations to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, effective integration and support of BlackBerry technology has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently resort to external consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and efficiently, eliminating the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small businesses a budget-friendly solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to help you monitor and control BlackBerry devices throughout your company, define security policies that make sense for your company, develop custom mobile software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
(719) 941-1199 Colorado Springs Network Support Services


BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) offers companies a single and safe source for incorporating BlackBerry smartphones into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry users to access Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs such a calendars, address books, tasks, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Exchange, mobile workers carrying BlackBerry smartphones have push-based access to Exchange email as well as to IM-enabled software through Microsoft Office Communications Server and Lync Server support.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified consultants can help you plan, install, and support BlackBerry Enterprise Server so that you improve the productivity of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.

Progent's Remote BlackBerry-certified Support is Quick and Economical
For businesses in Colorado Springs, Colorado who require fast and economical help from an authorized RIM BlackBerry support expert, Progent offers effective remote help from a veteran support staff who have provided IT solutions to companies in each state in the country. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and lets engineers solve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have been awarded certifications in all BlackBerry technologies and offer professional support in areas such as troubleshooting synchronization issues, deploying BlackBerry BES Server, and designing a protected, fault-tolerant network architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, test, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology requirements assessment, solution design, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help you to decide which administration approach and hardware products meet your needs, and analyze your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, processors and mass storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the MDS and IM, deploy access control lists, manage Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Help from a RIM BlackBerry-Certified Expert
In order to contact Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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    Cisco's Meraki MS line of access and aggregation switches are intended for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting expertise to assist your company to plan and implement a productive network solution based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure security, create and validate a disaster recovery strategy, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a cohesive networking solution.

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    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.

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    Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, vendors can broaden their reach, reduce their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it.

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    Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting messaging solutions for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment offers security, service continuity, easy access for remote and mobile users, time-saving management tools, and seamless integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003, and MS Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013.

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