Consulting Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most successful solutions for achieving mobile connectivity to messaging, calendars, web applications, and other critical business information. Progent can provide Colorado Springs, Colorado businesses support from BlackBerry-certified experts who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a modern smartphone solution.

As the sophistication of small business IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the standard for companies of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses often resort to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's efficient remote support model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology productively into their business information network.

Progent's experts can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and control BlackBerry devices across your company, recommend security policies that are right for your business, develop custom mobile applications, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services


Consulting Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and maintenance of RIM BlackBerry devices, offering a centralized platform for controlling key tasks like smartphone installation, upgrades, and deactivation and also offering a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server delivers transparent integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports wireless synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server provides a variety of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent versatility in selecting levels of security to meet the specific needs of your company's network. Progent's BlackBerry certified engineers can help you to select powerful security features and activate them remotely. Samples of these wirelessly selectable security features are:

  • Disable a device
  • Erase data from a lost smartphone
  • Lock out Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also provides flexibility in selecting how to keep BlackBerry users from installing or executing unsecure or unauthorized programs. Progent can assist you to select protective processes such as:

  • Specify exactly which applications are permitted on the device
  • Prevent external programs from using persistent storage on the BlackBerry device
  • Determine what resources third-party software can use on the BlackBerry device
  • Restrict the types of access external software running on the smartphone can establish
  • Prevent all external software from being installed or executed on the device

How Progent Can Assist Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and network needs assessment, system architecture, installation planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a mobile wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's ability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and equipment match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about alternatives for software versions, server hardware and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help you to choose and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer has expertise in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry device clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a BlackBerry-Certified Consultant
In order to ask Progent about professional expertise for BlackBerry wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's compensation structure is built on revenue sharing, so just like being a freelance contractor, your earnings are directly tied to your generated revenue. Certain of our support staff stress quality of life and elect to consult at a more relaxed pace, utilizing our self-determined calendar to follow individual pursuits such as mountain biking, car racing, skiing, surfing, vacations, or sharing free time with family and friends. Other consultants take advantage of the chance to earn major bucks via lots of effort and long days. Progent fully encourages either end of the spectrum plus everything in between.

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    Progent offers the expertise of RIM BlackBerry-premier experts who can assist small businesses to design, administer, and troubleshoot BlackBerry technology affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry engineers offer extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and CISM-certified security engineers. This wide range of expertise, combined with Progent's proven remote service delivery model, offers small and mid-size businesses a cost-effective solution for integrating BlackBerry devices and software seamlessly into their IT system.

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