Consulting Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry mobile PDAs were once one of the most successful solutions for achieving anytime-anywhere connectivity to email, scheduling, web-based applications, and other critical business information. Progent offers Colorado Springs, Colorado businesses the services of BlackBerry-certified consultants who can help businesses to manage existing BlackBerry deployments or migrate efficiently to a modern mobile solution.

As the complexity of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for businesses of any size, successful deployment and support of RIM BlackBerry technology has become more challenging. To address areas such as security, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and corporate databases, small organizations often resort to external consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the cost and stress of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small businesses an affordable solution for incorporating RIM BlackBerry technology seamlessly into their business information system.

Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and safely.

Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry smartphones, offering a single platform for handling key jobs such as smartphone installation, upgrades, and retirement while also providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent integration between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry smartphones and supports remote synchronization.

RIM BlackBerry Enterprise Server Troubleshooting Support

BES Server provides a wealth of data protection options starting with automatic data encryption of messages sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in selecting degrees of protection to match the specific needs of your company's environment. Progent's BlackBerry authorized engineers can assist your company to choose powerful security functions and activate them remotely. Samples of these over-the-air selectable security features include:

  • Disable a BlackBerry smartphone
  • Erase information from a lost BlackBerry device
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BES Server also offers flexibility in selecting how to keep mobile users from loading or running unsafe or unauthorized software. Progent can assist you to choose blocking techniques like:

  • List precisely which programs are allowed on the device
  • Block external software from allocating persistent storage on the BlackBerry smartphone
  • Determine which resources external programs can use on the device
  • Restrict the types of access third-party programs running on the BlackBerry smartphone can establish
  • Prevent all third-party software from being installed or run on the BlackBerry smartphone

Expert BlackBerry Technical Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible online to provide expert assistance to companies in the Colorado Springs region or throughout the state of Colorado. Progent's experienced online consulting experts have helped businesses resolve network issues and reduce support expenses in every state in the U.S. and built a large following of satisfied customers. (See Progent's client testimonials.)

Progent can provide online consulting support for a broad selection of technologies associated with RIM BlackBerry products including synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening mobile security. Important RIM BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, test, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry include business and technology needs analysis, solution design, deployment planning and implementation, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a wireless solution that meets your information technology budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which administration approach and hardware products meet your requirements, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed decisions about alternatives for software editions, processors and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, control Exchange data flow, create, edit, and apply WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a BlackBerry-Qualified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or see Contact Progent.