Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web programs, and other critical business information. Progent can provide Colorado Springs, Colorado companies the expertise of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging systems and corporate databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the need for an in-house BlackBerry technology expert and reducing the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, gives small businesses an economical alternative for integrating BlackBerry products productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, define security policies that are right for your business, customize mobile applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services

Integration Expertise for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, providing a single solution for controlling key jobs such as device installation, updates, and deactivation and providing a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers seamless integration between Exchange, Groupwise, or Domino email servers and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Troubleshooting Help

BES Server offers a variety of data protection capabilities beginning with advanced encryption of information transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BES Server also allows great flexibility in selecting degrees of security to match the specific requirements of your company's network. Progent's BlackBerry certified engineers can assist you to select powerful security features and activate them wirelessly. Samples of these wirelessly selectable security settings are:

  • Lock down a smartphone
  • Erase information from a lost or stolen BlackBerry smartphone
  • Disable Bluetooth
  • Activate built-in protection against malicious attacks

BES Server also offers flexibility in determining ways to keep mobile users from installing or executing unsecure or prohibited applications. Progent can help you to choose protective techniques such as:

  • Specify precisely what applications are allowed on the device
  • Block third-party applications from using persistent storage on the smartphone
  • Select what functions external programs can use on the BlackBerry smartphone
  • Limit the types of connections third-party programs running on the device can establish
  • Prevent all external programs from being installed or run on the smartphone

How Progent Can Help You to Maintain and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical tasks including resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry-certified engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry Enterprise environment and help your company to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps, and generate reports to summarize SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs analysis, solution design, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to create a wireless solution that meets your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to determine which administration model and physical components match your requirements, and evaluate your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and mass storage, network topology, and application set up.

To maximize system protection, Progent's BlackBerry consultant can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent for Help from a BlackBerry-Certified Specialist
In order to contact Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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    Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.

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    System Center 2016 Data Protection Manager (SCDPM 2016) provides automatic backup and simplified recovery capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive protection for critical platforms like SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, implement, administer, and repair a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or deliver comprehensive project management services to help you complete your Data Protection Manager 2016 deployment on time and on budget.

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    Progent's Microsoft and Cisco premier network engineers offer expert support for a wide array of technologies and can provide that assistance by phone nationwide or onsite in major cities throughout the United States and anywhere in . Progent offers online support for networks based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX/Linux platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for complex network problems, plus the assistance of CISSP-accredited security consultants to assist with high-level security design and problem solving. Progent has provided remote troubleshooting to companies in all 50 states in the U.S.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of wireless APs, optimizing wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user class and locale. Progent can help your business to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.

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    Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and protect your network, help with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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