Consulting Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were once one of the most successful solutions for maintaining anytime-anywhere connectivity to email, calendars, web programs, and other critical business information. Progent offers Colorado Springs, Colorado companies support from BlackBerry-premier professionals who can help organizations to maintain their BlackBerry environments or transition efficiently to a more popular mobile platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies of any size, successful integration and support of RIM BlackBerry solutions has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry integration and troubleshooting.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, manage, and repair BlackBerry-based solutions economically and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient online support model, gives small companies an economical alternative for integrating RIM BlackBerry products productively into their IT network.
Progent's engineers can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and control BlackBerry smartphones across your company, define security policies that make sense for your company, customize mobile software, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.
Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.
Progent locations in Colorado Springs Metro
Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry smartphones, offering a centralized solution for controlling critical tasks such as smartphone installation, upgrades, and retirement and offering a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports seamless communication between Microsoft Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.
BlackBerry Enterprise Server features a wealth of data protection capabilities beginning with advanced encryption of messages transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple DES. BES Server also allows excellent versatility in adjusting levels of security to meet the special needs of your network. Progent's BlackBerry certified consultants can assist your company to select powerful security functions and enable them wirelessly. Samples of these over-the-air selectable security settings include:
- Disable a BlackBerry device
- Erase data from a lost or stolen BlackBerry device
- Lock out Bluetooth
- Enable internal protection against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining ways to keep users from installing or running unsafe or unauthorized programs. Progent can help you to choose blocking techniques like:
- Specify precisely what applications are permitted on the device
- Block third-party programs from using non-volatile storage on the BlackBerry device
- Select what resources third-party programs can use on the BlackBerry smartphone
- Limit the kinds of connections external software running on the BlackBerry smartphone can establish
- Block all external software from being loaded or run on the BlackBerry smartphone
Professional BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available by phone to provide prompt assistance to businesses in the Colorado Springs area or anywhere in Colorado. Progent's seasoned remote technical support team has helped IT organizations resolve computer issues and reduce support expenses in every state in the United States and built a large following of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a broad selection of issues associated with RIM BlackBerry products including synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials awarded to Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also help your company to troubleshoot a wide array of problems concerning synchronization, handset detection, email consistency, web browsing, wireless connectivity, IM, desktop software configuration, and Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small office IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support expenses low and, by solving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to define and implement appropriate security configurations.
Progent's Microsoft-certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the latest version of Microsoft Exchange.
Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
To contact Progent about consulting help for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.