Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining mobile connectivity to email, calendars, web applications, and other critical business data. Progent can provide Colorado Springs, Colorado businesses the expertise of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or transition smoothly to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the norm for organizations of any size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and shared databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's efficient online support model, gives small companies an economical alternative for integrating BlackBerry products productively into their information network.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored quickly and thoroughly.
Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.
Progent locations in Colorado Springs Metro
Technical Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing big groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated tool allows Exchange, Lotus Domino, or Groupwise clients to send and receive emails that are encrypted in transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of critical management jobs that span from BlackBerry configuration and upgrades to mobile security and fault tolerance.
Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Plan device, application, and policy updates
- Upgrade BlackBerry device software wirelessly
- Manage client configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-certified consultants can also assist you to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BlackBerry's high-availability architecture using VMware
- Deploy BlackBerry smartphones wirelessly
- Establish custom administration roles
- Monitor and analyze the integrity of your system
How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned accreditations from Research in Motion in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate administration tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to select and implement appropriate security configurations.
Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational objectives and to design a wireless system that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to accommodate a BlackBerry BES Server, help you to determine which management approach and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software editions, processors and storage, network design, and application set up.
To optimize system protection, Progent's BlackBerry consultant can help you to select and activate sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and recommend improvements to accommodate your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to contact Progent about professional support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.