Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once among the most popular products for maintaining location-independent connectivity to email, calendars, web-based programs, and other vital business data. Progent offers Colorado Springs, Colorado companies the services of BlackBerry-premier professionals who can assist businesses to maintain existing BlackBerry deployments or transition smoothly to a more popular mobile solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective integration and support of BlackBerry solutions has become more challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small organizations often turn to external support professionals who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can help small businesses to plan, administer, and repair BlackBerry environments economically and efficiently, dispensing with the need for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry technology productively into their business information system.
Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and safely.
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Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.
Progent locations in Colorado Springs Metro
BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server offers businesses a centralized and safe source for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry handsets with workstations to achieve data consistency for collaborative programs such a calendars, contact lists, to-do lists, notes, and custom business software. Thanks to BlackBerry Enterprise Server support for Exchange, users with BlackBerry smartphones can have effortless access to Exchange email as well as to IM-enabled software via Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier consultants can show you how to design, configure, and maintain BlackBerry BES Server so you can improve the efficiency of BlackBerry clients, streamline the management of a BlackBerry environment, and reduce the cost of maintaining a mobile workforce.
Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Colorado Springs, Colorado who need fast and economical access to a certified BlackBerry support expert, Progent delivers efficient remote help from a seasoned support team who have provided network solutions to companies in every state in the United States. (Refer to Progent's client testimonials.)
Online consulting services eliminates travel expense and enables specialists to fix technical issues quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry technologies and can provide expert help in areas such as fixing synchronization problems, configuring BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, editing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging software. Progent's seasoned experts can also help your company to resolve a wide array of issues associated with synchronization, handset recognition, email reconciliation, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small office networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless support costs at a minimum and, by handling problems quickly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, implementing over-the-air software installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also show you how to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry BES system and assist your company to select and install appropriate security options.
Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to add and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy access control lists, control Microsoft Exchange Server data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps, and produce management reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a number of environments such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, system design, deployment strategy and implementation, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to create a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to accommodate a BlackBerry BES Server, help you to decide which administration model and physical components match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at smart choices about options for software versions, processors and storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry expert can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.
Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Professional
To ask Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.