For offices of all sizes in Colorado Springs Colorado, Progent offers convenient, fast, and economical communication with Cisco CCIE-certified network experts. CCIEs are top-level network engineers who achieve this elite recognition by completing rigorous examinations administered by Cisco. CCIE-qualified engineers can handle the most complicated issues associated with network interfacing, repair, and configuration. Progent's CCIE-certified support specialists work closely with Cisco's in-house staff in analyzing anomalies with Cisco IOS or Cisco NX-OS utilities and developing temporary alternatives or receiving software patches to fix problems. A Cisco-qualified CCIE knows how to detect the cause of network difficulties stemming from hardware or applications.

Progent offers fast online access to a CCIE specialist so that your company has the opportunity to get high-level help for complex network issues that are impacting productivity but are beyond the scope of your ordinary IT support resources. Progent's CCIE-certified engineers can examine your network via state-of-the-art remote connectivity utilities in order to perform fast and cost-effective analysis and resolution of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or nationwide ISPs, and consequently their help is not readily accessible to smaller businesses. Progent is one of the rare support firms that makes CCIEs accessible to support small and mid-size companies. Also, Progent offers quick contact with a CCIE by phone so you can receive immediate help for complex network issues that are hurting worker productivity. To find out how to contact a Progent CCIE for timely assistance with your IT infrastructure, go to Progent's online network troubleshooting.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services


Cisco's extensive selection of both new and vintage networking appliances supported by Progent includes ASA 5500 Security Appliances and PIX 500 Firewalls, Catalyst Firewall Services Module, protected high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed APs and switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as security and VPN products. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's engineering experts and Cisco's latest training programs to stay at the vanguard of connectivity solutions.

Software Update Management for Cisco Network Infrastructure Appliances
Patch management is a critical and complicated process. Prompt and correctly managed updating optimizes security, regulatory compliance, availability, and functionality. Sporadic software update management can cause security vulnerabilities, compatibility issues, sluggish or erratic performance, excessive downtime, or loss of key features. Patching involves more than occasional updates of an OS and applications for servers and endpoints. Firmware patches can be as critical for network appliances like switches, firewalls, and Wi-Fi access points.

Patch Management Support for Network Appliances

Progent offers software update management expertise for network infrastructure appliances from Cisco and other vendors

Progent has provided top-level help for Cisco infrastructure products for over two decades and Progent's support services for patch management provide organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information system. To learn about Progent's services for software update management, visit Progent's patch management service plans.

In order to learn more information concerning Progent's online and on-premises support services for Cisco technology, select a topic:

Other Support Services Offered by Progent
Progent also offers a wide range of IT expertise in key practice areas to help companies to turn Cisco infrastructure technology into an integrated IT system that delivers competitive value. A few of the consulting services offered by Progent's experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 support, pentesting with NodeZero from Horizon3.ai, network security vulnerability scanning, DBA and database development services, and part-time Chief Information Officer consulting services.

Progent can also assist your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that use Cisco technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

By providing a convenient centralized source for network generalists and application experts, Progent can tailor timely, cost-effective, and thorough IT solutions that fit the specific requirements of businesses in Colorado Springs Colorado.



An index of content::

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    important characteristics of Dynamics GP/Great Plains software include a modular structure that lets you license just the functionality you need, a standards-based architecture based on Microsoft technologies to protect your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate data from almost any database or desktop software into Microsoft GP, plus an open architecture that makes it easy to develop custom programs. Progent can help you configure and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP consultants to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business management solution.

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  • Microsoft Certified Expert Consultant Microsoft Entra Connect
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    Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support organizations who provide scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service documentation sent by each consultant to each client. The practice of documenting and organizing support activity allows more effective service and avoids a slew of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.

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    Progent's staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, at the forefront of IT support, executing a wide range of technical tasks for an extensive array of customers. Every Progent consultant shares a refined set of personal best practices that are combined into company-wide best practices standards that Progent teaches its support staff. This guarantees that you get not just world-class IT help, but also a consultant with field-tested approaches for using computer knowledge to solve actual IT problems rapidly.

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    For large organizations, Progent can supplement internal IT groups by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can perform as a seamless local extension of corporate network management. Progent's enterprise support services include company-wide security, online branch office support, system design, Sarbanes Oxley compliance, project management, and world-class service for multiple location office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a campus move or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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    Progent has a long background delivering a full-spectrum of online network consulting and emergency repair services to local governments and school districts throughout the United States. Progent is one of the pioneers in providing advanced remote IT consulting and has provided IT solutions to clients in every state. Remote support saves travel expenses and resolves issues more quickly than on-premises service calls.

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    For large organizations, Progent can leverage internal IT staffs by providing extensive background in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless nearby supplement of corporate network management. Progent's enterprise support services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and top-level service for multi-site office environments based on Enterprise Windows 2003. Progent can offer on-site engineers and technicians to help with a campus relocation or office move, or a network designer to help with setting up or using an Internet Data Center or co-location site.

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    Progent's Cisco-certified SIP infrastructure consultants can assist organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and can provide affordable online or on-premises support to assist you to move efficiently to an advanced unified communications ecosystem that delivers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

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    Progent can provide fast and affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to design, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard replication tools and Oracle Database Resource Manage.

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