For organizations of any size in Colorado Springs Colorado, Progent can provide easy, fast, and economical communication with Cisco CCIE-certified network experts. Cisco CCIEs are world-class network experts who earn this elite recognition only after strenuous testing overseen by Cisco. CCIEs can tackle the most complicated problems associated with network integration, repair, and optimization. Progent's CCIEs operate closely with Cisco's in-house staff in identifying anomalies with IOS or NX-OS software and developing temporary alternatives or receiving software patches to fix problems. A Cisco CCIE has the experience to pinpoint the cause of network difficulties stemming from hardware or software.

Progent offers affordable remote access to a CCIE expert so you has the opportunity to receive high-level assistance for complicated network issues that are impacting your business but are outside the scope of your local network support organization. Progent's CCIE-certified consultants can connect to your system via state-of-the-art remote connectivity tools that allow them to perform fast and low-cost analysis and resolution of serious network problems.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide Internet providers, and consequently their skills are not readily available to smaller businesses. Progent is one of the rare service firms to make CCIEs available to assist small and medium sized companies. Also, Progent can provide quick contact with a CCIE by phone so that you can receive immediate support for urgent network problems that are hurting worker productivity. To learn how to get in touch with a Progent CCIE for immediate help with your network, go to remote network help.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services


Cisco's extensive family of both new and vintage infrastructure products familiar to Progent includes ASA Series Security Appliances and PIX Series Firewalls, Catalyst FWSM, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as data security and VPN products. With the resources of one of the largest groups of Cisco-premier CCIE experts of any independent support company, Progent has priority access to Cisco's engineering support specialists and the advanced learning resources to stay at the leading edge of network solutions.

Software Update Management for Cisco Network Appliances
Software update management is crucial and complex task. Timely and properly managed patching maximizes security, regulatory compliance, uptime, and functionality. Sporadic patch management can result in security gaps, compatibility problems, slow or inconsistent performance, needless offline stretches, or loss of important functions. Patching entails more than occasional updates of operating systems and applications for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances such as switches, firewalls, and wireless access points.

Software Update Management Services for Infrastructure Appliances

Progent can provide patch management support for infrastructure devices from Cisco and other leading vendors

Progent has provided high-end assistance for Cisco networking appliances for more than two decades and Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic IT network. To find out about Progent's services for firmware update management, go to Progent's software update management services.

To find out more concerning Progent's online and on-premises support services for Cisco network technology, choose a subject:

Additional Support Expertise Offered by Progent
In addition to Cisco networking, Progent's consulting professionals offer expertise for a variety of important facets of information systems, enabling Progent's experts to provide full-featured IT solutions for companies of all sizes. A few key disciplines where Progent can provide world-class support include: By offering a convenient one-stop resource for network generalists and specialists, Progent can tailor fast, inexpensive, and comprehensive information technology solutions that fit the unique requirements of businesses in Colorado Springs Colorado.



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  • Microsoft SUS Consultant Services
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    Microsoft Windows Server Update Services allows IT managers to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can fully and effortlessly manage the distribution of updates that are published via Microsoft Update to servers and desktops in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is associated with an Active Directory container that makes sense for your network environment.

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  • MSP360 Ultimate Backup Technology Consulting Services
    MSP360 Desktop Backup Network Consultant

    Progent can assist you to design, deploy and debug a backup/restore plan built around MSP360 software. MSP360 offers file or image-based backup/recovery for virtual machines and physical computers, works with all leading public clouds, and allows businesses to create a data protection solution with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to protect against data loss resulting from user miscues, computer glitches, ill-intentioned insiders, and external attacks like ransomware. To read more, go to ProSight Data Protection Services 360 Backup services.

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  • Systems Management Server 2003 IT Services SMS Upgrade Online Troubleshooting

  • Exchange 2003 Server Upgrade Help
    Remote Support Services Microsoft Exchange 2003

    Progent's Microsoft certified support team can help you define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.

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    Progent's Technical Response Center (TRC) provides national extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone help and online direct network connection to troubleshoot and resolve technical problems rapidly and economically. The breadth of IT expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to appropriate experts as required. For critical issues, the Technical Response Center tries to respond to your call for support in less than one hour.

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  • Network Consultants Teleworker Video Conferencing
    Remote Employees Video Conferencing Specialist

    Progent can assist small and medium-size companies to configure and debug video conferencing platforms to allow their at-home workforce to communicate efficiently with fellow workers and clients.

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  • Professionals System Center 2012 Data Protection Manager
    SCDPM 2012 Planning Computer Consulting

    Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of any size to plan, implement, administer, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially challenging problems, or comprehensive project management services. Progent can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

  • Windows 11 Pilot Testing Remote Technical Support Microsoft Windows 11 Evaluation Troubleshooting
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  • Windows 7 Computer Engineer Microsoft Windows 7 Migration IT Consultant

  • Hornetsecurity Altaro 365 Total Teams Chat Backup Online Help
    Award Winning Consultant Services Hornetsecurity Altaro 365 Total Teams Chat Backup

    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

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  • Windows Desktop Simulation on Apple Mac Support and Integration 24-Hour Remote Desktop Connection for Apple Mac Computer Consultant
  • Windows Server 2008 Failover Clustering Computer Consultant After Hours Outsourcing Microsoft Windows Server 2008 Cluster

  • Lync Server 2013 dial plans Consultancy
    Lync Server 2013 Reverse Proxy Server Consultant

    Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to assist you to maintain and repair your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.

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  • Award Winning Computer Companies Midsized Office
    24-7 Midsize Business Computer Consulting Companies

    Progent offers technical services for mid-size businesses with 100 to 250 network clients. The medium size company or work group has traditionally been an underserved segment of the market for IT support expertise. The overhead and support access practices of major third-party service organizations make them too costly for the typical small company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an IT system whose complexity and capability are often similar to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the IT maintenance costs of a small-medium business while offering the mid-size organization with big-company support from certified, IT consultants with background in a broad array of midsized business network solutions. If your mid-sized company or small business is looking for levels of network help appropriate by a mid-size organization without budgeting big-company costs, you need Progent.

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  • Windows Server Hyper-V 2016 Management Integration Services 24-7 Windows Server Hyper-V 2016 Failover Clusters Remote Troubleshooting
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  • Windows Server 2003 Consultant
    Expert Microsoft Certified Windows 2003 Computer Consultant

    The service background of Progent's certified Windows Server consulting team, with an average of over 10 years of work in Microsoft technology, ensures you success in identifying the edition and configuration of Windows 2003 Server that matches most closely with your company's strategy. Progent can also help you with designing, deploying, managing and troubleshooting powerful IT applications powered by Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.

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