For offices of any size in Colorado Springs Colorado, Progent offers convenient, quick, and affordable communication with CCIE-Premier network experts. CCIEs are top-level networking engineers who earn this elite recognition by completing strenuous testing overseen by Cisco. CCIE-qualified engineers can handle the most complicated problems associated with network integration, repair, and optimization. Progent's CCIEs work closely with Cisco's in-house staff in identifying problems with Cisco IOS or NX-OS software and developing temporary alternatives or receiving software patches to correct problems. A Cisco-qualified CCIE has the experience to detect the source of network problems whether from hardware or applications.

Progent can provide fast and affordable remote contact with a CCIE specialist so your company can get timely assistance for complex network problems that are affecting business productivity but are outside the scope of your local network maintenance resources. Progent's CCIE-Premier consultants can connect to your system via advanced remote support utilities in order to perform fast and affordable analysis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national ISPs, and so their services are not easily accessible to the general public. Progent is one of the few service firms that makes CCIEs accessible to support small and mid-size companies. In addition, Progent can provide fast access to a CCIE by telephone so you can receive timely help for complex network problems that are reducing worker efficiency. To learn how to contact a Progent CCIE for timely help with your network, visit remote network help.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services

Progent maintains one of the largest rosters of Cisco-premier CCIE consultants of any independent support firm in the U.S. As a result, Progent offers unbeatable skill in delivering networking solutions based on Cisco technology. Because Progent is also a Microsoft Partner and offers expert application help for a wide range of business applications, Progent can integrate comprehensive IT solutions that maximize the strategic value of your network.

CCIEs are an excellent value since their deep expertise allows them to resolve the most complex problems rapidly. In typical instances, less qualified engineers can burn up many hours or even days struggling with a task that a certified CCIE can resolve in minutes. The majority of Progent CCIEs are not only expert at Cisco networking solutions, but also have a variety of advanced technical credentials including Microsoft Certified Systems Engineer (MCSE), and a major network protection credential such as CISSP or CISM. This permits Progent to provide comprehensive solutions that incorporate a broad array of IT products without requiring needless costs and interruptions managing too many consultants.

Patch Management for Cisco Network Infrastructure Devices
Patch management is an essential and complicated task. Prompt and correctly managed updating optimizes cybersecurity, compliance, uptime, and functionality. Haphazard software update management can result in security gaps, compatibility problems, sluggish or inconsistent performance, unnecessary downtime, or loss of key features. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware updates can be as critical for network appliances like switches, firewalls, and wireless APs.

Software Update Management Services for Network Devices

Progent offers software update management expertise for network devices from Cisco and other leading vendors

Progent has provided advanced assistance for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management offer organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. To find out about Progent's services for software update management, see Progent's patch management services.

In order to learn more details about Progent's professional support for Cisco network technology, select a subject:

Additional Support Services Offered by Progent
Progent can also provide a wide range of IT services in critical practice areas to assist companies to convert Cisco networking technology into a cohesive information solution that delivers strategic advantage. Some of the consulting services offered by Progent's experts are project management support, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and management, Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, security vulnerability scanning, DBA and application services, and part-time CIO services.

Progent can also help your company you to design, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

By providing a convenient centralized resource for network generalists and specialists, Progent can tailor timely, affordable, and thorough information technology solutions that address the special needs of businesses in Colorado Springs Colorado.

An index of content::

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    Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated email infrastructure to lower hardware expense and management hassle. You can use Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your small businesses to evaluate the potential advantages of Microsoft 365 Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement an efficient move from your current Exchange system to one that incorporates Exchange Online, train your management staff and end users, and deliver ongoing consulting and technical support.

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    Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint Server provides a central spot for your workers or clients to connect to, organize, distribute and manipulate useful data, files, and software and to interact with one another. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the information they've developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can help your organization to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.

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    Progent offers fast access to the skills of seasoned wireless specialists who can help you to assess the advantages of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, provision, and position Ubiquiti UniFi wireless access points for optimal coverage and throughput.

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    Progent's qualified cybersecurity consultants can conduct cybersecurity assessments of enterprise-wide security to validate your company's cybersecurity profile adherence to key international cybersecurity standards. Progent offers ongoing managed services for security monitoring and response, on-demand company-wide security audits, and focused cybersecurity assessments for critical areas of cybersecurity such as Active Directory or cloud applications. Progent's accredited security consultants can also carry out comprehensive information security tests to evaluate your company's compliance with important industry security standards such as HIPAA, NIST, and ISO.

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    Cisco has designed an extensive array of routers that includes routers built to provide the protection, bandwidth, and reliability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus older 2500 and 2700 Routers.

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    Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or update .NET apps rapidly and affordably.

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    Cisco has developed a full array of routers including appliances built to deliver the security, bandwidth, and reliability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.

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    Progent provides nationwide remote help and troubleshooting services for companies that operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft products. Online network consulting offers maximum leverage for your information technology budget by extending client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated online access tools and skilled technicians and consultants allow Progent to handle most network problems without wasting time and expense by going to your location. In most of situations your network problems can be remediated by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA certified security specialists to help with the toughest network issues.

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    Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, after users complained about them. With the benefit of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now fix system troubles before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients suspect that the problems exist. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class service continuity, safety and productivity.

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    Progent's Microsoft-certified consulting experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 available from Progent include Return on Investment estimates, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, automated deployment and management, network design, wired/wireless convergence, business continuity planning, custom training for IT support staff and end users, and ongoing consulting support.

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    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with replication to deliver rapid, zero RPO disaster recovery between sites that are as far as 185 miles apart. Progent's roster of seasoned IT experts can assist you to design, configure, administer, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you follow best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your DR system to verify compliance with industry standards and government requirements.

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  • IT Consulting Windows, Linux, UNIX, Solaris
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    If your company network combines Linux platforms with Windows, Progent can assist you to incorporate your IT resources into a unified network that allows all your operating systems to coexist for simple administration, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance services feature network architecture configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and troubleshooting, on-site technical support, and Contact Center services.

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  • Extended Call Center Network Engineer
    On-site Support Co-managed Support Desk

    Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's normal desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging issues.

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  • Project Implementation Consulting Services Project Design Consulting Services
  • Ransomware Recovery Help and Support Microsoft Exchange Migration Small Business Server Support
  • Remote Consulting Office for Mac Specialist Outlook for Mac

  • Computer Consultant Aironet 1700 Access Point
    Engineer 802.11x Wireless

    Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to configure, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) plus Cisco's Wireless Network Controllers.

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  • Patch management Engineer
    Security patch management Engineers

    Progent's support services for patch management offer organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your servers, peripherals {like printers, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as sensors and robotics.

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  • CISM Security Security Supplemental Support Desk Support
    Support Desk Sharing Consulting

    Progent's Shared Help Desk service makes it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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  • System Center MOM Consulting Services Remote Monitoring and Reporting Consultant
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  • Technology Consulting Services 64-bit Server IT Consultants 64-bit Server

  • Amazon MWS Reports
    Cisco Amazon Marketplace Web Service programming Integration Companies

    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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  • Top Quality Windows 2000 Server Remote Troubleshooting Windows 2000 Support Services

  • Small-Medium Business Technical Support Firms
    Mid-size Business Computer Network Support

    Progent offers IT support for medium size companies with 100 to 250 network clients. The mid-size business or office has typically been an overlooked segment of the market for IT support expertise. The overhead and service delivery practices of major third-party service firms make them excessively expensive for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal IT budget with which to maintain an information system whose complexity and capability are often similar to the networks of far bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual office technology and proactive network monitoring, significantly reduces the network maintenance expenses of a small-medium business while offering the small company with enterprise-level support from certified, world-class experts knowledgeable in a broad array of midsized business technologies. If your mid-sized organization or small business is looking for the quality of IT help appropriate by a mid-size organization without budgeting big-company costs, call Progent.

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  • VMware vRealize Orchestrator vRO Consultancy VMware Cross vCenter NSX Consult
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  • Hornetsecurity Altaro VM Backup and VMware Support and Help
    Best Professional Hornetsecurity Altaro VM Backup Disaster Recovery

    Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite consulting services to assist you to design, install, optimize and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.

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  • Azure and Android integration Consult
    Best Microsoft Azure hybrid cloud integration Consultants

    Progent can assist businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Android smartphones and tablets.

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