For companies of any size in Colorado Springs Colorado, Progent offers easy, quick, and affordable contact with Cisco CCIE-Premier engineers. CCIEs are world-class network experts who earn this elite recognition only after strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complicated problems surrounding network integration, troubleshooting, and optimization. Progentís CCIE-qualified professionals work closely with Cisco's internal engineers in identifying anomalies with Cisco IOS or NX-OS software and developing workarounds or receiving software patches to fix problems. A Cisco certified CCIE knows how to pinpoint the source of computer network difficulties stemming from network appliances or applications.

Progent can provide fast remote contact with a CCIE expert so that your company has the opportunity to get timely assistance for complex network issues that are affecting your business but are outside the scope of your local network maintenance organization. Progent's CCIE-Certified support professionals can connect to your system via advanced remote connectivity tools that allow them to provide fast and cost-effective diagnosis and remediation of critical network problems.

Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national ISPs, and consequently their services are not readily available to smaller organizations. Progent is among the few service providers to make CCIEs accessible to help small and mid-size companies. In addition, Progent offers fast access to a CCIE by phone so that you can receive immediate support for urgent network problems that are hurting business efficiency. To find out how to talk to a Progent CCIE for immediate help with your network, go to Progent's online network assistance.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
(719) 941-1199 Colorado Springs Network Support Services


Cisco's extensive selection of both current and vintage infrastructure appliances supported by Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, the Catalyst FWSM, protected broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi APs and aggregation switches, wired and wireless IP systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network (VPN) products. Maintaining one of the largest groups of Cisco-premier CCIE experts of any independent support firm, Progent has privileged access to Cisco's internal support specialists and the advanced learning tools to stay at the leading edge of connectivity technology.

In order to find out more information concerning Progent's world-class support services for Cisco technology, choose a topic:

  • Introduction to Cisco Engineering Services
  • Fast and Affordable Remote Support from a Cisco CCIE Consultant
  • Cisco Firepower NGFW Firewalls: Configuration and Management Expertise
  • ASA 5500-X Firewalls with Cisco Firepower Services: Integration and Troubleshooting Expertise
  • ASA 5500 Firewalls Integration Services
  • PIX Firewall Engineering Assistance
  • Cisco Routers Consulting Expertise
  • Cisco Wireless Engineering Help
  • Cisco Aironet Access Points Engineering Support
  • Cisco Small Business Wireless APs Deployment Support
  • Cisco WiFi Controllers Support Services
  • Cisco Meraki Wireless APs Deployment Expertise
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Technical Support
  • Cisco Voice over IP Phones and IP Video Desktop Phones Consulting and Cisco Wireless IP Phone Integration
  • Cisco Jabber Configuration and Troubleshooting Services
  • Catalyst Switches Configuration and Maintenance Services
  • Cisco Nexus Switches Deployment Expertise
  • Cisco Meraki MS Switches Configuration and Maintenance Expertise
  • Cisco Security and VPN Engineering Help
  • SIP and CUBE Infrastructure Solutions: SIP PSTN Trunks and CUBE Integration Consulting
  • Infrastructure Design for Cisco-powered Datacenters
  • Data Center Optimization Services for Internet Service Providers
  • Remote Network Management Techniques for Cisco-powered Environments
  • NetApp and Cisco Cloud Platform Consulting Services Additional Support Expertise Offered by Progent
    Besides Cisco networking, Progent's consulting professionals can provide advanced support for a variety of major facets of information systems, enabling Progent to deliver end-to-end IT solutions for organizations of all sizes. A sampling key fields where Progent's IT consultants can deliver world-class support include: By offering an efficient full-service source for IT generalists and application experts, Progent can tailor timely, cost-effective, and thorough information technology solutions that fit the specific needs of businesses in Colorado Springs Colorado.



    An index of content::

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  • Office 365 IDFix Integration
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    Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on schedule and within budget.

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    Progent can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management platform or help you to enhance your existing SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can help you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

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    SQL Server 2017 Mobile Reports Network Engineer

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and carry out an efficient upgrade from your current SQL Server deployment to SQL Server 2017.

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  • Cisco Jabber and VPN Computer Engineer Jabber Multiline Network Consulting

  • Biggest VPN Technical Support Services
    Remote Access Online Support Services

    Cisco's security and offsite connection products for small companies offer a complete range of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align most closely with your company objectives.

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  • Cisco PIX Firewall Setup and Support Support and Help PIX

  • Consultancy Microsoft Dynamics GP System Migration
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    Progent has delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, software development, training, and troubleshooting since the platform's original release. Progent can provide top-tier support for upgrading out of date Dynamics GP/Great Plains deployments. Progent can help your business to design, validate, and implement a cost-effective upgrade from a an outdated release of GP to the latest edition of Dynamics GP.

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    Progent's Microsoft-Premier SQL consultants can provide a range of support services to help small businesses to design, configure, manage, and repair MS SQL 2008 solutions so that they receive the optimum competitive advantage from this state-of-the-art information management technology. In addition, Progent offers help with network architecture, enterprise-wide protection, and software programming to optimize the strategic benefit of your computer network.

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    Progent's certified database application developers can provide small and midsize businesses remote DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and integration, application architecture and programming, administration services, synchronization strategies, storage management, performance tuning, migration, information security, backup/restore options, problem solving, and training.

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  • Small Business Private Clouds Consultancy
    Private Cloud Hosting Engineer

    Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's production servers in an environment that gives the maximum degree of availability and expandability and is also easy to transfer to another host. Progent's Private Cloud Hosting services are built on proven virtualization techniques that enable small and midsize companies with mixed- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.

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    Progent offers small businesses two ultra-affordable network security inventory scanning packages that provide, for a set price, remotely managed inventory scans of your network security profile which are evaluated by certified security engineers who interpret the results of the scan, present unbiased evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary security inventory packages for external and internal security testing that are priced to fit the restricted budgets of small businesses while offering enterprise-quality evaluations of your network's exposure to attack.

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    Online Technical Support Microsoft System Center Operations Manager

    Even if your business has a minimal computer support staff and a modest technology budget, your information network can still feature the same high availability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT professionals, the latest system management products for proactive monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware up and running.

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    Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that utilize physical resources as well as cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services that include Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background providing advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

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    Specialists Microsoft Configuration Manager 2007

    Progent can help you to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, enhance compliance, and increase worker output by ensuring that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make smart buying decisions. When your organization is ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.

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    Meraki Cloud Management Network Consulting

    Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for streamlined management.

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  • Windows Server 2016 and System Center Outsourcing
    Windows Server 2016 Disaster Recovery Planning Support and Help

    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to deliver centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progentís Microsoft certified consultants provide small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications quickly and reliably to appropriate workers, lower software expense and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by fully exploiting the management functions incorporated into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and resource monitoring management including program and appliance inventory.

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    Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-aware protection for key platforms such as Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, deploy, administer, and repair a multi-site backup/restore system powered by Data Protection Manager 2016. Progent can assist you to migrate from an older release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide occasional expertise to help you through technical bottlenecks or deliver end-to-end project management or co-management services to make sure you finish your Data Protection Manager 2016 deployment on schedule and on budget.

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    Progent can help your business in all facets of your upgrade to Exchange 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    If your company has a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a wide range of security topics such as security administration procedures, security design and models, access control products and methodology, software development security, business processes security, hardware security, communications, infrastructure and web security, and workplace recovery preparedness. CISA and CISSP define the basic competencies and worldwide standards of performance that network security managers are required to possess. These accreditations provide IT management the confidence that those who have achieved their CISA or CISM certification have the experience and knowledge to offer effective security support and consulting help.

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    Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 consultants can show you how to plan, cost-justify, test, implement, configure and support the any version of ISA Server on your information system.

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    Progent can provide cost-effective online and on-premises support to help businesses of any size to move all or part of their critical network resources to Google Cloud Platform services. This can save time and hardware expense and enable the use of Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.

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    For large organizations, Progent can supplement in-house IT groups by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the national or global enterprise with branches, Progent can act as a transparent local supplement of corporate IT management. Progentís enterprise support services include corporate-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class service for multi-site office environments based on Enterprise Windows 2000. Progent can provide field consultants and specialists to help with a site move or office move, or a system designer to help with setting up or using an Internet Data Center or co-location site.

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    Progent's Microsoft consultants can assist your company to evaluate the benefits of Lync Server for your environment and can assist you to plan and carry out a deployment of Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent can in addition assist your company to perform a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office applications, and offer webinar training and continuing support for Lync and other Microsoft technologies.

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    Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated email infrastructure to reduce hardware expense and management overhead. You can configure Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to help your small businesses to evaluate the potential advantages of Office 365 Exchange Online, design a solution that makes sense for your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.

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    Microsoft Windows Server 2008 is an important step forward in making information networks more protected and available, easier to virtualize and manage, higher performing, and able to provide an improved environment for web publishing. Progent can assist your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, staffing, monitoring, and security engineering expertise.

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    Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting to assist organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.

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    Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2K Servers and can streamline network administration, provide technical support and troubleshooting, and strengthen security. Progent can also help you create, justify, and implement a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in designing test installations to reduce the obstacles involved with moving to Windows 2003 Server by identifying possible hardware and software compatibility issues.

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    Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity solution that extends across your data center and cloud-based resources and guards any user at any location with any device.

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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing Microsoft SCOM environments and offer companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast remote or onsite technical support to help you to remediate serious problems detected by SCOM 2012.

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