For companies of any size in Colorado Springs Colorado, Progent offers easy, fast, and affordable communication with CCIE-Certified network experts. Cisco CCIEs are world-class networking experts who earn this prestigious certification only after rigorous testing overseen by Cisco. CCIE-qualified engineers can handle the most complex issues surrounding network interfacing, repair, and optimization. Progentís CCIE-qualified professionals work directly with Cisco's in-house engineers in identifying problems with Cisco IOS or Cisco NX-OS software and developing workarounds or obtaining program patches to correct problems. A Cisco-qualified CCIE has the experience to pinpoint the source of computer network difficulties stemming from network appliances or applications.

Progent can provide affordable remote access to a CCIE specialist so you can receive timely help for complicated network problems that are impacting your business but are outside the scope of your ordinary IT support resources. Progent's Cisco CCIE-Certified engineers can connect to your network via state-of-the-art remote connectivity utilities that allow them to provide rapid and efficient analysis and remediation of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national ISPs, and consequently their help is not readily accessible to the general public. Progent is one of the few service organizations to make CCIEs accessible to support small and mid-size businesses. In addition, Progent can provide fast contact with a CCIE by phone so that you can receive timely help for complex network issues that are reducing worker productivity. To learn how to talk to a Progent CCIE for immediate assistance with your network, visit online network assistance.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services

Cisco's extensive family of both current and legacy networking devices familiar to Progent includes ASA Series Firewalls and PIX Series Firewalls, Catalyst FWSM, protected broadband and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed access points and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network products. With the resources of one of the largest teams of Cisco-premier CCIE experts of any independent support firm, Progent has priority access to Cisco's engineering support specialists and Cisco's latest training resources to stay at the leading edge of connectivity solutions.

Patch Management for Cisco Infrastructure Devices
Software update management is a critical and complex task. Timely and properly managed updating maximizes cybersecurity, regulatory compliance, availability, and capability. Haphazard patch management can cause security vulnerabilities, compatibility problems, sluggish or inconsistent responsiveness, unnecessary downtime, or loss of key functions. Patching entails more than periodic updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for network appliances such as routers, firewalls, and wireless APs.

Software Update Management Support for Network Devices

Progent can provide software update management support for network devices from Cisco and other vendors

Progent has provided top=level support for Cisco networking appliances for over twenty years and Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. To find out about Progent's service options for software update management, go to Progent's software update management services.

In order to learn more concerning Progent's world-class support services for Cisco technology, choose a subject:

Other Support Services Available from Progent
Progent can also provide a broad selection of IT services in critical practice areas to help companies to convert Cisco networking products into an integrated IT solution that provides strategic advantage. Some of the services offered by Progent's experts include project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud solutions, Windows Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 configuration, security vulnerability assessment, database administration and application services, and part-time CIO services.

Progent can also help your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)

By offering an efficient full-service source for IT generalists and specialists, Progent can tailor fast, cost-effective, and comprehensive information technology solutions that match the unique needs of companies in Colorado Springs Colorado.

An index of content::

  • 24 Hour Microsoft Office Network Specialist Microsoft Windows Configuration
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    System Center Configuration Manager automates application and device deployment across multiple sites, simplifies security and compliance settings control, inventories network resources, guards against company data leakage, performs health monitoring, enables safe end-user self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid networks.

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    Progent's ProSight portfolio of managed services are designed to provide businesses who maintain minimal in-house IT support teams with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed services include flat-rate IT maintenance costs, automation of routine administrative tasks, ongoing adoption of new technology, graceful transition from legacy technology to modern solutions, close fit between information technology with strategic objectives, guidance from seasoned IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving computer technology.

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    Progent's Linux support services provide small companies and software developers assistance with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise provides you with a convenient one-stop source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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  • Security Firms System Backup
    Check Point Security Companies

    For smaller businesses, network security and information assurance and compliance can be excessively complex to stay ahead of yet too dangerous to ignore. The largest biggest institutions have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems as though there's nowhere to run. Progent makes it economical for small and midsize companies to implement vital IT security projects effectively by providing the advantage of billable time to the nearest minute with no minimum charge for remote help. This means you can have the help of a seasoned information expert to deliver just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security plan.

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    Progent's Mac consultants can support the creative aspect of Mac environments by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

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    Videoconferencing Online Consulting

    Progent offers the support of an accredited consultant with expertise deploying technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or troubleshoot a telepresence solution that preserves your current investment and maximizes the business value of your information system. Progent also offers the expertise of network infrastructure consultants who can assist businesses of all sizes to create and troubleshoot a communications network that delivers the performance, dependability, protection, and expandability required to support your video conferencing/telepresence solution.

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    Network monitoring commonly consists of tracking a networkís resource usage in order to uncover data traffic backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring tools that work under Linux and can be used to monitor mixed-platform environments where UNIX and Windows operate together. Progent's network integration engineers can help you take advantage of both these programs to tune and troubleshoot your network. Progent's Linux consulting services provide small businesses and programmers assistance with administering and supporting UNIX and Linux networks that work with Windows-based products.

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    If your business does not need immediate remote help but expects to need assistance with your information system in the near future, you can conserve time and money and guarantee that the appropriate expertise will be available when you need it by contacting a Progent sales specialist and registering as a customer. For more information, call 800-993-9400 or email

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    Progent's veteran team of network consultants and subject matter specialists have years of experience providing remote and onsite support for organizations of any size who need to integrate Android phones and tablets into their information networks so that mobile clients can work together while on the go. Progent offers the breadth of skills to resolve network issues that span numerous vendors and that entail a mix of older and up-to-date technology. Progent offers budget-friendly online technical support to assist you with any facet of designing, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to ensure that you complete strategic network initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.

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  • Small Office Technology Consultant
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    Progent delivers the services of Microsoft and Cisco-Certified IT consulting professionals to offer customers economical ways to help organizations maximize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's expert consultants can help you enhance your network's e-mail infrastructure, security, availability, throughput, and network administration.

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    Progent provides a selection of IT support packages for small organizations. These information technology outsourcing and server monitoring services are based on the proactive problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art server and system support product that tracks the reliability, performance, and safety of your network and identifies potential problems before they can disrupt your network. With Progent's economically priced network service packages, small companies can choose a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.

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    Progent can help small and mid-size organizations to install unified remote endpoint management solutions for maintaining endpoint devices operated by telecommuters.

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  • Progent's Management Team System Recovery
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    Progent uses an enterprise-class support reporting system that records and formats complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer minimal documentation or specifics of tasks performed, each service delivered by Progent is tracked by full documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to every client. The discipline of documenting and organizing support records allows more efficient service and eliminates a slew of typical misfortunes such as when a service client is virtually held hostage to a consultant who wonít let go of the keys to the kingdom.

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  • Services Skype for Business and Call Analytics
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    Microsoft Lync 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Exchange Server, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support to help you to manage and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.

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    Lync Server 2013, renamed Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that permits the modern BYOD computing style with IM, presence, audio/video and web conferencing with application sharing, as well as IP-based and PSTN telephony enabled for a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist you to assess the business benefits of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide custom online and on-premises training to your IT staff and users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync Server 2013 with key Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

  • SQL Server 2017 Data Mining IT Consultants 24/7 Expert Microsoft Certified SQL Server 2017 Express On-site Support
  • Security Architecture Security Services CISSP Certified Security Tech Services
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  • SharePoint Consulting Top Quality Microsoft Certified Expert SharePoint Server 2016 Support Outsourcing
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  • Oracle database administration Specialist
    MySQL Clustering Consulting Services

    Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS administrator or application programmer and can help organizations of any size to integrate and maintain MySQL within a robust IT infrastructure that provides high levels of performance, expandability, and protection. Progent also has proven skill assisting companies port applications from Oracle to MySQL.

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  • Application Programming Engineers
    24-7 HTML programming Specialist

    If you need help writing, enhancing, or repairing business aplications for Windows, Linux, or the Web, Progentís team of program developers, relational database architects, and software project managers can help ensure you get the job done on schedule and within your budget. Progent's seasoned application programmers offer cost-effective and efficient remote help for jobs as simple as writing VBA macros for Office Excel or as large as developing line-of-business database applications built on Microsoft SQL Server or Oracle.

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    Immediate wireless IP phone integration Support and Help

    Progent's Cisco Wi-Fi VoIP phone configuration consultants can provide remote and onsite assistance to help you create and manage a Cisco Wi-Fi VoIP phone solution by delivering services that range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.

  • Specialists Microsoft Exchange Server 2016 Upgrade Planning Exchange Server 2016 Upgrade Specialists
  • Spora ransomware recovery Specialist 24x7x365 Sodinokibi ransomware recovery Specialists
  • Suse Linux Remote Consulting Engineer Mandriva Linux
  • Suse Linux, Sun Solaris, UNIX Consultant Colorado Springs Fort Carson 24-7 CentOS Linux, Sun Solaris, UNIX Online Technical Support
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  • Windows and Solaris Network Consultant
    Windows and UNIX Consultant

    Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient one-stop source to help you create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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  • Top 64-bit Server Professional 64-bit Upgrade IT Consultants

  • ACSA Consulting
    Computer Expert CompTIA Server+

    Progent provides customers the services of consultants who have been awarded some of the IT industry's most prized certifications. Progent thinks that customers have the right to be sure that their IT support providers have formal training plus extensive practical backgrounds so that Progent's customers can use Progent's support with confidence. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor assistance than is offered to non-certified service providers, enabling Progent to offer customers a better level of computer service. In other cases, major credentials such as CISM or CISSP for IT security can aid enterprise customers to show compliance with regulatory requirements by engaging the assistance of accredited IT professionals.

  • Top Quality Mac Office Excel Education Mac Office Entourage Training Professional
  • Top Ranked Colorado Springs Ransomware Infection Testing Colorado Springs Fort Carson Colorado Springs Ransomware Netwalker Susceptibility Audit Colorado Springs Fort Carson
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  • Top Rated Colorado Springs Crypto-Ransomware Remediation Colorado Springs Colorado Springs WannaCry Ransomware Removal El Paso County Colorado
  • Top Small Business Network Consulting Firms Microsoft Windows After Hours Microsoft Windows Phone Support
  • Urgent Colorado Springs Ransomware Removal Help Colorado Springs Fort Carson Colorado Springs Hermes Crypto Removal Colorado Springs Colorado

  • MetroCluster Management Consultant Services
    NetApp SnapMirror Technology Professional

    Progent offers enterprise customers the services of a certified NetApp consultant for remote or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, system management, security and compliance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN storage environments efficiently following leading practices.

  • WatchGuard Firebox M-Series Firewall Security Consultancy WatchGuard Firebox Security Company
  • Wave 2 Wi-Fi controller Support and Integration 2500 Wireless Controller Online Technical Support
  • Web Commerce Integration Companies Award Winning JAVA Development
  • Windows 8.1 Storage Spaces Network Support Consultants Windows 8.1 Training Professionals
  • Windows Server 2008 DirectAccess Online Troubleshooting Windows Server 2008 R2 Specialists
  • Windows Server 2008 Security Onsite Technical Support Windows 2008 R2 Engineer

  • ProSight Behavior-based Antivirus Consult
    ProSight Endpoint Security Technology Consulting

    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the complete threat progression including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.

  • Windows Server 2012R2 Configuration Manager Online Troubleshooting Remote Support Services Windows Server 2012 R2 Data Deduplication
  • Windows Server 2016 Integration Professional Windows Server 2016 High Availability Computer Consultant
  • Windows Server 2019 Hybrid Integration Specialists Expert Microsoft Certified Windows Server 2019 Storage Replica Remote Support

  • Support Barracuda Backup LiveBoot
    Barracuda Backup and vCenter Specialist

    Barracuda Backup is an affordable, subscription backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to plan, integrate, manage and repair a BDR solution built on Barracuda Backup.

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  • Network Consulting Catalyst 9100 Series AP Management
    Catalyst Wireless Access Point Consultants

    Progent's Cisco Catalyst 802.11ax AP consultants offer economical online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).

  • Work at Home VoIP Support Outsourcing At Home Workers VoIP Remote Support Services
  • Work from Home Video Conferencing Consulting Services Technology Consulting Services Remote Workforce Video Conferencing
  • ransomware cleanup and file recovery Engineers ransomware removal and recovery Specialist

  • Specialist Cisco ASA 5500-X with Firepower
    Top Ranked Cisco ASA Firewall with Firepower Remote Consulting

    The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, manage and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.

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