Cybersecurity and Information Assurance Expertise
Colorado Springs Enterprise and Small Business IT Network Systems
For immediate online help with computer security problems, companies in Colorado Springs Colorado can find expert troubleshooting by contacting Progent's certified security professionals. Progent's online support consultants are available to provide efficient and affordable assistance with security crises that are impacting the productivity of your IT network. Progent's accredited security engineers are premier to support environments based on Microsoft Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide world-class help for vital security and restoration solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restore testing, immutable backup, and off-premises backup. Progent's wide range of consulting services addresses firewall configuration, email security, secure system design, and business continuity planning. Progent's technical support staff has been awarded the industry's top security accreditations including CISA and Certified Information Systems Security Professional.
Progent offers online security help on a per-minute basis with no minimum times and no extra fees for setup or after hours service. By charging by the minute and by providing top-level help, Progent's pricing policy keeps costs under control and eliminates scenarios where simple solutions entail major charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support staff may take longer to become aware of a break-in and are least able to organize a quick and coordinated response. The more lateral progress ransomware is able to manage inside a victim's network, the more time it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first steps in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help businesses to identify and isolate infected devices and protect undamaged resources from being penetrated. If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Hacked: What Are We Supposed to Do Now?
In case you are now experiencing a security crisis other than ransomware, refer to Progent's Urgent Online Technical Help to see how to receive immediate help. Progent maintains a pool of certified cybersecurity experts who can provide remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to protect against future exploits.
For organizations who have planned carefully for being hacked, the formal incident handling procedure outlined by GIAC is Progent's recommended method of responding to a major security incident.
Overview of Progent's Security Expertise
Managing data security plus preparation for recovering vital information and systems after a security breach demands a continual process that entails a variety of tools and processes. Progent's certified security engineers can support your business at whatever level in your efforts to safeguard your information system, ranging from security evaluation to designing a complete security plan. Important technologies supported by Progent's experts include Planning and Prevention, Information Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Attacks.
Designing and Implementing Secure Networks
Every company should develop a carefully considered security plan that includes both proactive and responsive activity. The proactive strategy is a set of precautions that works to reduce security gaps. The reactive strategy defines procedures to assist IT staff to evaluate the losses caused by an attack, remediate the damage, record the event, and restore network activity as quickly as possible. Progent can show you how to design protection into your business operations. Progent can set up auditing utilities, create and execute a safe IT infrastructure, and propose procedures and policies that will optimize the protection of your computing environment. Progent's security professionals are available to help you to configure a firewall, deploy secure online and mobile access to email and data, and install an effective virtual private network.
If your company is looking for an economical option for outsourcing your network security administration, Progent's Round-the-clock Monitoring Services include automated remote network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud infrastructure and that are compliant with government and industry security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
System Restoration and Security Forensics
Progent has skill in recovering systems and computers that have been hacked, are suspect, or have stopped working as a result of a security breakdown. Progent can show you how to assess the damage caused by the assault, restore ordinary functions, and recover information compromised owing to the attack. Progent's certified engineers can also manage a thorough failure analysis by going over activity logs and utilizing a variety of proven forensics techniques. Progent's background with security problems minimizes your off-air time and allows Progent to propose effective measures to avoid or mitigate future assaults.
Ransomware Removal and Restoration Services
Progent offers the services of seasoned ransomware recovery experts with the skills to rebuild an IT network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, see ransomware cleanup and restoration expertise.
Work-from-Home (WFH) Security Expertise
Work-from-Home staff members typically utilize their personal computers and usually work in a poorly secured physical environment. This situation increases their susceptibility to malware threats and requires judicious configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, intensive end-user training, and the creation of policies built on leading practices. Progent's seasoned roster of telecommuter support consultants can assist your business to plan, deploy and manage a compliant security solution that protects vital information resources in environments that include an at-home workforce.
Patch Management Services
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your ever-evolving information system. In addition to maximizing the security and functionality of your IT environment, Progent's software/firmware update management services free up time for your IT team to focus on line-of-business initiatives and tasks that deliver the highest business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management platform that features AI software and professional services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to protect popular endpoints against increasingly sophisticated cyberthreats such as ransomware, known and brand-new malware, trojan viruses, hacking tools, memory exploits, malicious scripts, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first endpoint response software activated by Progent to gain control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response solutions.
Support for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, automated assessment of your network to help you uncover, rank, remediate, and confirm security weaknesses before threat actors can exploit them. Progent can provide the skills of a NodeZero Certified Operator who can help you to use NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure in order to evaluate your present security profile. Progent can also help you to harden your existing network security and can help you to plan and deploy a unified cybersecurity strategy that simplifies management and provides optimum protection for on-premises, cloud-based, and perimeter IT assets. To find out additional details about Progent's vulnerability analysis services based on on NodeZero's PEN test platform, see Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Evaluation Services
Stealth penetration checking is a key part of any overall network security strategy. Progent's security experts can perform thorough penetration tests without the awareness of your company's internal IT staff. Unannounced penetration testing shows whether existing security defense systems such as intrusion incident warnings and event log analysis are properly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of the latest strains of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.
Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, device control, and web filtering through cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's
ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with advanced backup/restore product vendors to produce ProSight Data Protection Services, a portfolio of offerings that provide backup-as-a-service. All ProSight DPS services automate and monitor your data backup processes and allow transparent backup and rapid recovery of vital files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets your business avoid data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, human error, malicious employees, or application glitches. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security companies to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and give your password you are requested to verify who you are on a device that only you possess and that uses a different network channel. A wide range of out-of-band devices can be utilized as this second means of authentication such as a smartphone or wearable, a hardware token, a landline phone, etc. You may register multiple verification devices. To find out more about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for an at-home workforce.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can save as much as half of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's security engineers offer unique support in key facets of IT security including:
Security Vulnerability Evaluation and Compliance Assessment
Progent provides experience with security evaluation utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic network scans to identify potential security problems. Progent has broad experience with scanning utilities and can assist you to understand audit results and respond efficiently. Progent's security consultants also provide web application testing and can conduct expert evaluation of corporate-wide security to assess your organization's compliance with important industry security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering stationary wireless appliances as well as portable devices. Get more details about Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can provide world-class consulting support for Cisco's entire range of security and Virtual Private Network technologies such as PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM, secure high-speed and integrated services routers, wireless access points, Meraki cloud-managed access points, and Catalyst Series switches. Find out more information concerning Cisco Security, VPN and Aironet Wireless Expertise.
Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a broad array of security technologies from Microsoft and Cisco, Progent can provide businesses of all sizes advanced consulting for products from other major firewall and VPN suppliers. Progent's consultants offer:
- Check Point Software Technologies Consulting
- WatchGuard Technologies Inc Engineering Services
- Juniper/NetScreen Deployment and Support
- SonicWall Inc. Expertise
- Symantec Help
CISM identifies the core skills and international standards of performance that information security managers are expected to master. CISM provides business management the confidence that consultants who have been awarded their CISM possess the experience and skill to offer efficient security administration and consulting support. Progent can offer a CISM expert to help your organization in critical security areas such as data protection governance, risk management, data security program management, and incident response management.
Read more details about Progent's CISM Security Support Assistance.
CISSP Security Support Services
Progent's CISSP experts are cybersecurity specialists who have been awarded CISSP status as a result of verified experience, rigorous study, and formal examination. CISSP qualification indicates expertise in an international standard for information security. ANSI has given the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include cybersecurity management practices, security design and test systems, connection control systems, software development security, operations security, hardware security, encryption, communications, network security, and disaster recovery planning.
Get the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Certified Experts for Secure System Infrastructure
Progent's ISSAP Certified security consultants have earned ISSAP status after thorough testing and extensive hands-on work with network security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
Get the details about Progent's ISSAP Certified Secure System Infrastructure Engineering Services.
CISSP-ISSEP Premier Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to help your enterprise to utilize current system security engineering theory and techniques in system development, review and evaluate system security designs according to cybersecurity engineering best practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, define efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical cybersecurity models that balance your operational requirements with your organization's tolerance for risk.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor accreditation is an important achievement that indicates expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA accreditation requires that candidates undergo an exhaustive examination overseen by the ISACA international professional association. Progent can provide the services of a CISA-Premier security consultant trained to help companies in the areas of information systems audit process, information technology governance, network assets and architecture lifecycle, IT service delivery, protecting data resources, and disaster recovery planning.
Find out the details about Progent's Certified Information Systems Auditor (CISA) Professional Expertise.
CRISC-certified IT Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support IS controls to reduce network risk. Progent offers the services of a CRISC-certified engineer to help your company to create and execute a business continuity or disaster recovery plan that follows industry best practices identified by CRISC and geared to match your company's risk tolerance, business objectives, and IT budget. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Premier security engineers for impartially auditing your IT management design and with the expertise of Progent's CISM consultants for designing company-wide security policies.
Get the details about Progent's CRISC Network Risk Mitigation Expertise.
Global Information Assurance Certification Professional Expertise
GIAC was founded in 1999 to certify the skill of information technology security professionals. GIAC's goal is to make sure that an accredited security consultant has the knowledge necessary to provide support in critical categories of network, information, and application program security. GIAC certifications are recognized by businesses and government organizations around the world including United States National Security Agency. Progent offers the expertise of certified consultants for all of the network security services covered within GIAC accreditation programs such as assessing security systems, incident response, traffic analysis, web services security, and SIEM solutions.
Find out more details about Progent's GIAC Information Assurance Expertise.
Contact Progent for Computer Security Expertise
If your business is located in Colorado Springs Colorado and you want network security engineering help, telephone Progent at
Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.
| City | Address | Phone | Link |
| Colorado Springs | Citadel Terrace, 685 Citadel Drive East Colorado Springs, CO 80909 United States |
(719) 941-1199 | Colorado Springs Network Support Services |
An index of content::
Emergency Technology Consulting Windows Server 2019 Cybersecurity
Remote Support Windows Server 2019 and SCOM
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Linux Remote Consulting Services
Linux Online Professional
Progent provides national online phone support and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote IT help offers maximum return for your information technology dollar by protecting client efficiency and shortening the time billed for network repair services. Sophisticated remote support tools and skilled technicians and consultants combine to enable Progent to handle most IT problems without squandering time and expense by traveling to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP premier security specialists to help with the toughest system problems.
Consultant PXE evaluation Lab
System Testing Services
Progent's Test and Training Lab located at the QTS Data Center can be used for piloting mission-critical applications, creating efficient migration methodologies, assessing and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers without adequate in-house resources to assemble proper pilot systems, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.
Microsoft Certified Partner On-site Technical Support Office 365 Access Development
Microsoft 365 Publisher Integration Support and Integration
Microsoft 365, previously called Office 365, is Microsoft's extensive family of client productivity programs and cloud-hosted services available on a subscription basis. Microsoft 365 applications and cloud-based services are offered in an array of subscription plans intended for markets ranging from individuals and home offices to enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can help your business to understand the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Stealth Penetration Testing Cybersecurity Firm
Cybersecurity Penetration Testing Network Consultant
Stealth penetration testing is a key part of any overall IT system security plan. Progent's security experts can perform thorough intrusion tests without the awareness of your organization's in-house IT staff. Stealth penetration checking shows whether existing security defense systems such as intrusion incident alerts and event log analysis are correctly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks typical of the latest strains of ransomware.
ProSight Remote Network Infrastructure Management Technology Consulting Services
24 Hour Onsite Technical Support ProSight Infrastructure Management
ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, track, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that require important software patches, or isolating performance bottlenecks.
Multiple cloud management Consultancy
Amazon AWS hybrid cloud solutions Services
Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that combine on-premises resources as well as one or more public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud integration support services that include Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Cisco SIP Integration Computer Engineer
Cisco SIP and CUBE Computer Engineer
Progent's Cisco-certified SIP infrastructure consultants can assist your business to design, deploy, maintain, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-based SIP trunks and can provide affordable remote or onsite support to help you to move efficiently to a modern communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration experts can help you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync for access to a SIP PSTN trunk.
MSP360 Exchange Mailbox Backup Integration Support
MSP360 Managed Backup Help and Support
Progent can assist your company to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for VMs and physical computers, works with all popular public clouds, and allows businesses to build a data protection ecosystem with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned insiders, and malware attacks such as ransomware. To learn more, see ProSight DPS 360 Backup services.
IT Services MSP360 B2 Backup Storage
MSP360 Desktop Backup Network Engineer
Progent's data protection experts can assist you to create, implement and debug a backup/restore solution based on MSP360 technology. MSP360 enables file or image backup/restore for virtual machines and physical machines, works with all popular public clouds, and allows businesses to build a backup ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, computer glitches, ill-intentioned users, and external attacks such as ransomware. For more information, go to ProSight DPS 360 Backup services.
Top Rated MCSE Expert Certified Consulting Services Windows 10 Business Store Portal
Windows 10 Professionals
Progent's Windows consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 provided by Progent's experts include Return on Investment estimates, project management, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support staff and end users, and post-migration Call Center support services.
Specialists Microsoft Exchange 2007
Cisco and Microsoft Certified Expert Spam Filtering Software Consultant
Progent's Microsoft-certified consultants average over a decade of experience providing messaging solutions for companies that range from small businesses to global enterprises. Progent provides economical support for all versions of Exchange Server to enhance email and virus protection, design fault tolerant email environments, and implement off-site and wireless email connectivity. Progent's Microsoft Exchange consulting services can help you in designing and carrying out a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent also offers integration help for Windows 10 and Windows 11 clients running Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Small Business IT Consultant Online Microsoft Publisher Training
Tech Consultant Online Office Word Training
Progent's webinar training classes offer small companies the cost savings, convenience, and versatility of web-based learning plus the proven pedagogic methods of expert instructors who employ advanced collaboration software to reproduce real-time, interactive classrooms. Progent can provide webinar training for key desktop software including elements of Microsoft Office such as Excel, Word, Access, and Visio: Microsoft Dynamics accounting and reporting solutions such as Microsoft Dynamics GP (Great Plains); as well as other top desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Windows Server Hyper-V 2016 Management Help and Support
Microsoft Expert Windows Server Hyper-V 2016 Shielded VMs Computer Consultant
Hyper-V 2016 incorporates core technologies initially designed for and proven on Microsoft Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade strategy, educate your IT management and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers the highest possible business value.
MCSE Expert Certified Live Communications Server Onsite Technical Support
Live Communications Server 2007 Engineers
MS Communications Server provides Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced security, seamless compatibility with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, enhanced individual output, and stronger IP protection. MS Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support and troubleshooting help for your Office Communications Server environment and can help you to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add significant strategic value to your IT system
Microsoft Expert Windows Server 2008 Failover Clustering Support and Setup
Microsoft Expert Failover Clusters Windows Server 2008 Support and Integration
The cluster feature set built into the Datacenter and Enterprise versions of Windows Server 2008 is dramatically re-engineered to streamline the deployment, setup, and administration of clusters that provide greater levels of network dependability, security, performance, and versatility. New or improved features include cluster verification, easier setup and installation, improved cluster management, new cluster architecture for maximum availability, hardened protection and quorum models, elimination of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the advantages of failover clusters, plan and implement an installation, train your IT staff to manage your cluster environment, deliver continuing consulting and support services, and create and test a disaster recovery plan.
Intune Company Portal Online Support Services
Intune Conditional Access Remote Support
Progent's Intune consultants can assist your organization to assess the business value of adopting Microsoft Intune for configuring and managing your web-facing mobile computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to define security policies, plan and deploy pilot environments to evaluate the benefits of Microsoft Intune for your network, install Intune across your enterprise, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Forefront Threat Management Gateway Professional
24/7/365 Computer Consultant Threat Management Gateway
Microsoft Forefront Threat Management Gateway is based on the proven security capabilities of ISA Server 2006 and offers a centrally managed web gateway that acts as a one-server platform for a variety of security functions including an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, permits customized reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help you to plan and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide continuing support and troubleshooting. Progent's consultants can also help you to migrate economically to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
QTS/Herakles Data Center Services
QTS Data Center Sacramento Consulting Services
The QTS Internet Data Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation site or if you are considering migrating your primary or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective consulting services that include data center relocation, equipment installation and upgrades, network improvements, comprehensive project management services, virtualization configuration, offsite network monitoring, centralized network administration, application programming, disaster recovery/business continuity planning, security assessment, and the use of the Progent Test Lab.
Dynamics GP Accounting IT Consultant
Microsoft GP/Great Plains Online Troubleshooting
Microsoft Dynamics GP 2010 software is a full-featured business management solution that integrates data and operations throughout your business, communicates easily with other applications, and connects workers, clients and vendors regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to install and maintain a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full power of Microsoft Dynamics GP/Great Plains 2010.
Microsoft Certified Expert Skype for Business VoIP Professional
Consultants Skype for Business Instant Messaging
Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and onsite support services to help you to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help you to design and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
Forefront TMG 2010 Online Support Services
Microsoft Forefront TMG Setup and Support
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server platform for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual server to cut costs and enhance recoverability. Progent's Microsoft engineers can help you to plan and carry out test and production deployments; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
24-Hour CCIE Certified Consultant Services Nexus Switch Latency
Nexus 5000 Switch Support and Help
Nexus series switches are designed to provide the throughput, expandability, availability, cloud readiness, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite support expertise to help your business to plan an efficient network architecture, build pilot environments to validate your network design, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability tests, configure advanced monitoring, consolidate resources through virtualization technologies, troubleshoot switching and routing issues, maximize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Cisco's Nexus family of switches. Progent can also assist you to migrate efficiently from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Onsite Technical Support Virtual Support Desk Costs
Service Desk Sharing Economics Network Consulting
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to save money, enhance output, and respond rapidly to sudden changes in economic environments.
Internet Service Provider Selection Consultancy
Internet Service Provider Selection Engineer
Progent offers access to the affordable support of remote Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet connectivity solution matches your business needs. Services available from Progent include assessment of your current bandwidth use, carrier and service plan comparison and ordering, network provisioning, and managing a smooth switchover to a different carrier and/or service plan. Provisioning can include enhancing existing routers and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
24-Hour Catalyst Wi-Fi Access Point Technology Consulting
Catalyst 9164 Access Point Professionals
Progent's Cisco Catalyst Wi-Fi 6 Access Point experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Dynamics GP Integration Manager Consulting Services
Dynamics GP Software Development Consultant Services
Progent's expert solution designers and software developers can assist your business to create customizations to Microsoft Dynamics GP that support the unique needs of your business without losing the benefits of Windows integration. Progent can also offer help with a selection of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Flexential Data Center Tampa Consulting
Flexential Tampa Data Center Professionals
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent maintains a group of network experts located in the Tampa area, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness consultants. Progent can also help you to plan and execute a migration to the Flexential data center by providing services such as designing solution architecture, recommending hardware, system setup and validation, troubleshooting, streamling online network management, and training your IT staff.
Database DBA On-site Support
Database Administration Consult
Progent's certified database consultants can provide small and midsize businesses remote DBA and programming services for leading RDBMS platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database architecture and coding, management support, replication solutions, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and training.
VMware NSX and SRM Technology Professional
VMware vRealize Orchestrator vRO Specialist
VMware's NSX virtual network technology enables you to build entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and administer a disaster recovery system based on VMware SRM and VMware NSX.
Dynamics GP Report Writer Specialists
Services Dynamics GP Analytical Accounting
Microsoft Dynamics GP/Great Plains software includes analysis and reporting features that let you monitor all operations, revenues and expenses, and sales patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can enable you to design reports that allow you to understand your business more completely, converting uncooked data into valuable business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Microsoft Certified Expert Remote Troubleshooting Windows Server 2012R2 Storage Spaces
Urgent Windows 2012 R2 Online Troubleshooting
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security strategy, automate IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
SQL Server Capacity Planning Development
SQL Server Installation support
SQL Server 2005 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of designing, integrating, managing, and using enterprise information and analytical programs on platforms ranging from mobile devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
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