Expanding your telecommuter workforce can have a major effect on network infrastructure, security, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Colorado Springs organization to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers services that go from as-needed guidance for helping you past occasional technical bottlenecks to full project management to help you carry out business-critical tasks.

Progent's consultants can help Colorado Springs, Colorado companies to succeed with any facet of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Data Protection for Remote Workers
Data Protection covers backing up and restoring vital data in order to prevent data loss and reduce recovery time in case of storage system failures resulting from hardware issues, software glitches, user mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Recovery strategies for an at-home workforce must address diverse types of personally owned endpoint devices. Progent can provide quick online help from consultants familiar with a wide array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes granular restore and unified management.
  • Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can assist your business to develop, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Colorado Springs, Colorado business, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24 Hour VMware vRealize Automation vRA Consultant VMware NSX Architecture Specialist

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    Citrix offers a comprehensive line of products that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix technology and help you design, validate, deploy, troubleshoot, and maintain Citrix solutions.

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    Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the power necessary to carry out hardware reduction, software upgrade, and server isolation projects through virtualization techniques in an enterprise-ready computing network with high expandability, manageability, and reliability. Microsoft has aimed Virtual Server at companies wishing to improve ROI in application programming and testing, migration from outdated line-of-business applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server 2005.

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    Progent can provide the part-time or temporary services of a seasoned CIO who can provide a broad perspective to help your company select and maintain network technology to meet your current needs and that can be a solid basis for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic leverage to organizations who want to optimize the impact of their network expenditures but who are unable or hesitant to add another executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all major OS platforms and networking technologies plus a wide selection and business software, Progent is in a unique position to offer unbiased advice along with expert technical support for creating IT systems that fit the special requirements of your organization.

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    Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.

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    If your business operates a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a broad range of security topics such as security administration practices, security design and models, access management products and techniques, applications development security, business processes security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and ISSAP define the basic competencies and worldwide standards of performance that information security managers are required to possess. These accreditations provide IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer world-class security management and engineering services.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, creating cost-effective migration procedures, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate internal resources to configure proper test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

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    Progent provides national urgent help and troubleshooting services for businesses who run UNIX or Linux networks or whose IT systems include a mix of UNIX/Linux and Microsoft Windows technology. Remote technical support offers maximum leverage for your information technology dollar by protecting user productivity and shortening the hours billed for computer analysis and repair. Advanced remote support tools and skilled service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and money by going to your site. In most of situations your network issues can be dealt with over the phone or through a mix of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security professionals to assist with the most difficult system issues.

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    Barracuda Backup is a low-cost, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a software-based appliance with comparable features but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help your business to design, integrate, operate and repair a BDR solution based on Barracuda Backup.

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    Progent's short-term staff augmentation services enable businesses to respond to the need for network support personnel without dealing with the costs and delays that come with vetting and recruiting reliable technical help and without adding to your permanent head count.

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    Progent's Microsoft-certified consultants offer online and on-premises consulting services for companies of any size to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco Video Interop Server. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.

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    Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to integrate, manage and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's Cisco certified networking consultants have extensive experience assisting ISPs to architect, deploy, administer, optimize, and troubleshoot fault-tolerant, scalable connectivity environments suitable for shared public networks.

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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and repairing System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or on-premises technical support to help you to remediate critical problems uncovered by Microsoft SCOM 2012.

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    The Progent Test and Training Lab located at the QTS Internet Data Center is available for piloting mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, planning or verifying disaster recovery solutions, mitigating compatibility problems, and building training environments for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure proper test systems, the lab cuts capital outlay and technical risk while keeping vital IT initiatives on schedule.

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    Progent can help small and mid-size organizations to deploy VoIP solutions to give their telecommuters the advantage of seamless access to the corporate phone network.

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  • Meraki Dashboard Professional Cisco Expert Meraki MR52 Access Point Technical Consultant
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    Progent's ProSight Virtual Hosting combines advanced virtualization technology, a world-class data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete IT outsourcing alternative that improves network dependability and security, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and critical business application servers supported within a safe and fault tolerant facility on a high-performance, high-availability virtual machine set up and supported by Progent's computer service experts.

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    Progent can assist your business to plan and implement an efficient migration from a UNIX-powered IT system to a network based on Windows and suited for supporting Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to guard your data and reduce business discontinuity by designing an effective transition strategy that protects your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, MS Exchange migration services, information and application transition, and server and storage migration and consolidation.

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    Progent's certified consultants can assist your company to pilot Windows 7 to confirm application and driver compatibility and to determine its speed and stability operating in your environment. Progent's consultants can also help you to evaluate the likely strategic benefits of moving to Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist your IT organization to plan and carry out a smooth deployment of Microsoft Windows 7 from a an older release of Microsoft Windows.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget.

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    Progentís Technical Response Center offers national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone support and remote direct computer access to isolate and resolve network problems rapidly and economically. The scope of technical experience available from Progent's team of country-wide support engineers allows Progent to escalate even the toughest problems to appropriate specialists as required. For critical issues, the TRC tries to respond to your call for support within one hour.

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    Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement efficient cybersecurity systems that guard a small office from modern threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile clients sharing IT resources spread over a mix of physical sites and public and private clouds.

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    Progent's CISM-certified security staff can show you how to secure your Mac environment through professional services including running security tests, recovery from virus and denial of service attacks, configuring firewalls, implementing secure off-site and mobile connectivity, installing monitoring programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific goals of your business network.

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    Progent is committed to information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their comfort zone, Progent can focus on delivering hard-to-find skills where Progent faces few competitors. Small companies who work with familiar freelance service providers or who employ internal support staffs benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more reliable, secure, and productive.

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    Progent's Cisco certified Wi-Fi consultants can provide affordable online and onsite help for both legacy and current 802.11ac Aironet wireless access points and Progent can help your business to plan and maintain wireless environments that include indoor and outdoor/ruggedized Aironet APs.

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    Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help your business to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda Backup.

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