Colorado Springs At Home Workers Solutions Support
Solution Design, Integration, Administration and Help Desk Consulting Services
Expanding your remote workforce can have a major impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Colorado Springs organization to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT roadblocks to full project management to help you carry out business-critical initiatives.
Progent's consultants can help Colorado Springs, Colorado organizations to with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support an at-home workforce can be particularly challenging if you must manage a mix of worker-owned equipment such as PCs and notebooks, routers, and wireless appliances from different vendors and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both legacy as well as current IT products in virtual office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making necessary upgrades. Support services available from Progent to assist your company to create a productive work-at-home infrastructure include:
- VPN connectivity makes it possible to establish a safe connection for authenticated at-home workers to access IT resources situated at your company datacenter or in a public cloud. Progent can assist you to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and interact with a data center PC's desktop. This gives network managers substantial control over the computing environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent offers top-tier remote support for configuring routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are frequently utilized by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can assist businesses to mitigate these problems by delivering services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration help.
- Internet connectivity solutions affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business applications might demand backup Internet connections in case the primary connection breaks. Progent offers expertise for picking ISPs, picking sensible bandwidth and data volume packages, and configuring high-availability Internet access. See Internet connectivity solutions.
VoIP Integration for Telecommuters
Expanding the business phone system to include remote users is vital to maintaining a productive at-home workforce. A variety of cloud-based IP voice products are popular with SMBs to support remote users. Many larger organizations rely on Cisco's modern or older platforms for IP voice management. Progent can assist organizations of all sizes to design or tune a telecommuter VoIP environment that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media apps used across the network. CUCM manages other combined media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older IP voice products, see CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with users operating outside the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and deliver on-demand integration and troubleshooting services.
Video Conferencing for Teleworkers
A wide range of video conferencing products from leading vendors support online meetings, video and voice conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many organizations use multiple products to meet the needs of their different partners and clients. Progent can help your organization to maintain your current voice/video conferencing ecosystem and optimize the experience of your at-home workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist you to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office families, providing a rich environment of applications that create a cohesive user interface for sharing information across multiple sites and on a broad selection of endpoints. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can help businesses to deploy these critical collaboration platforms to optimize the productivity of your at-home workforce.
SharePoint utilizes web sites to enable collaboration and information sharing by providing policy-based delivery of data, workflow, and tools for looking through company-wide business data. SharePoint allows you to create protected web portals that enables at-home workers to see and edit aggregated business intelligence via Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint expertise, visit SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, refer to integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can access them securely through a web browser. Included with Microsoft 365, OneDrive allows home employees to co-author documents. Revisions made offline are uploaded when you reconnect to the Internet. For information about Progent's consulting expertise for Microsoft OneDrive, visit Onedrive integration consulting.
Public Cloud Integration for Telecommuters
Progent offers fast and affordable online assistance for helping organizations to build, maintain and repair integrated network models that include physical data centers, telecommuters, branches, plus public cloud services. Progent offers expertise for all types of cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix issues with cloud connectivity, identity, and security.
Azure is a popular family of cloud services that allows you to use infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Azure offers over 100 cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery systems with Azure Backup. Progent can also show you how to create secure connections to Azure services for at-home workers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's support services for Microsoft Azure, go to Microsoft Azure expertise.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity applications and cloud-based services available by subscription. Microsoft apps and services are marketed in a variety of bundles designed for users ranging from individuals and small offices to major corporations. Progent offers quick and easy remote contact with experts knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the numerous subscription bundles available for Microsoft 365 and deploy 365 apps for your telecommuters to achieve top business value. To find out about Progent's expertise for Microsoft Office 365, visit Microsoft 365 consulting services.
Office 365 Exchange Online is one of the most popular applications in the Office 365 product line. Exchange Online offers the benefits of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages inherent with public clouds. Microsoft has engineered Office 365 Exchange Online to run seamlessly with local deployments of Exchange, allowing customers to create hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for occasional help to guide you past challenging IT bottlenecks and also offer end-to-end project management outsourcing to ensure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online deployment. For information Progent's expertise for Microsoft 365 Exchange Online, see Office 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's leading provider of cloud-based services. Progent can provide fast and economical online contact with cloud connectivity consultants who can assist your business to plan, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help your company to create a high-uptime network model to make sure your users have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your business to expand your existing IT resources with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your key applications cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and streamline access management for teleworkers with Google Cloud Identity. Progent's consultants can also help your organization to utilize GCP's management tools to administer and track your GCP ecosystem. For details, go to Google Cloud Platform (GCP) integration support.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide transition to a from-home business model, which might be activated by a pandemic or as a component of a business continuity process, can overstretch even a high-performing internal Help Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or expand their Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Call Center services leverage Progent's nationwide team of remote technical support experts along with enterprise-class ticketing and follow-up software to provide an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial service requests to trouble ticket generation, desktop sharing, problem resolution, and reporting. A browser-based User's Service Portal enables at-home employees to track or revise their current trouble tickets, enter information, and append screenshots or relevant files. Technical support services are provided at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support experts to deal with advanced problems. For details, see Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Augmentation Service allows you to supplement your current Help Desk Call Center organization by sharing delivery of Call Desk support seamlessly between your regular support organization and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Call Center service is based on a collective support solution utilizing the number one PSA tool for handling service requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. To find out how Progent's Help Desk Call Center Supplementation Services can enable your business to provide best-in-class IT support to your at-home workforce, see Progent's Call Desk supplementation Services.
Security and Compliance for Teleworkers
Telecommuters commonly use their personal computing devices and work in an unsecured environment. This worsens their exposure to cyber threats and demands judicious use of firewalls, remote security monitoring, and the creation of policies that follow best practices. Progent's veteran roster of certified cybersecurity experts can help your business to plan, implement and administer a modern cybersecurity solution that guards critical information in IT networks that incorporate teleworkers.
- Firewalls enable you to build a network environment that can be safely accessed by on-premises users as well as by an at-home workforce, mobile employees, vendors, customers, and the public. Modern firewall appliances allow you to assign and manage appropriate access rights to different groups of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks grow increasingly sophisticated. Progent works with both new and older security devices from all leading vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall configuration services, see firewall configuration and support services.
- Remote Endpoint Security Monitoring makes it possible to track the disparate computers used by an at-home workforce and either block or spot and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each protected endpoint, watching all activity and utilizing advanced machine learning to detect new threats on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to quarantine the malware. Because the ProSight ASM agent is autonomous, endpoints stay secure even when they are disconnected from the Internet. To find out more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.
- Security Audits can assess the vulnerability of your network to all classes of outside and internal security attacks for a network that includes remote workers. Progent can run online, automated security analysis scanning for rapidly and affordably detecting a wide variety of security holes that can be found over the Internet. Progent's security audit experts, which can be provided by data security experts with top credentials such as CISA, CISSP, and GIAC, can assist you to audit your operations and governance policies and assess your IT architecture to enable you to design top-level protection for your teleworkers.
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and recovering critical data in order to avoid data loss and reduce restoration time in the event of storage problems resulting from equipment issues, software hiccups, user error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for an at-home workforce must cover diverse kinds of personally owned endpoints. Progent offers fast online help from consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and features granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a temporary switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity consultants can help you to develop, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager features a unified environment for safeguarding corporate information by managing onsite, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile devices and applications. Managed endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint computers of teleworkers can utilize Intune to provision and authenticate applications on managed devices, push updates and certificates, configure rules for permission to access data and resources, set passwords, establish VPN connections, determine how home-based workers share information, set up threat defense, ensure security compliance, and erase sensitive data from lost, stolen or decommissioned devices. Intune runs with iOS, Android, Windows, and macOS/OS X computers. For information about Intune and how Progent can help you to use this platform to manage the endpoint computers of your telecommuters, see Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that helps network administrators to keep remote endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a one-time purchase. Top capabilities of Workspace ONE include rapid remote deployment of new laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. For information about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
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An index of content::
Part-Time CIO Computer Engineer
Part-Time CIO Computer Consultants
Progent can provide small businesses with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to improve business operations so they match more closely with your corporate goals. Your business can create and install a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
Windows 8.1 Security Consultant Services
Engineers Windows 8
Microsoft Windows 8.1 is engineered to power computers ranging from smartphones and tablets to engineering workstations. An abundance of innovative capabilities, including its touchscreen support and iconic tile user interface, offer a broad selection of benefits for organizations who know how to put them to work. Progent's Windows experts can help get your organization up the learning curve with Windows 8.1 and make sure you derive maximum business value from the operating system's various new and enhanced technologies.
Remote Management Professionals
Remote Server Management Consultants
Remote server management cards give IT managers complete control over a server without the need for a personal visit. Through these server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
24/7/365 Solaris Remote Specialists
Computer System Consultant Solaris Online
Progent provides national online phone support and consulting services for businesses who run Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows products. Online network consulting offers maximum leverage for your IT dollar by extending user productivity and shortening the hours billed for computer analysis and repair. Advanced online access tools and experienced technicians and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can make available Cisco certified CCIE network engineers and CISA and CISM premier security professionals to help you with the most challenging network problems.
Internet Data Center Technical Support Services
Immediate Specialists Colocation
For large organizations, Progent can supplement in-house network support staffs by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can perform as a transparent nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and top-level service for multi-site office environments powered by Enterprise Windows 2003. Progent can offer on-site engineers and technicians to help with a site move or branch move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Mac Network Consulting
Mac Network Consultancy
Progent's Mac support consultants can assist you with a wide range of system infrastructure issues such as system architecture, off-site and mobile access, internetwork communication, protection, and new technologies including VoIP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, integrating, and supporting a network infrastructure that is robust, safe, productive and aligned with your corporate objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
macOS Network Technology Professional
macOS Network Professional
Progent's Apple Mac networking engineers can assist you with a broad array of system infrastructure areas including system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including VoIP and high-speed wireless networking. For company networks based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of designing, configuring, and maintaining a network architecture that is reliable, safe, productive and aligned with your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.
wireless IP phone security Configuration
wireless VoIP phones and Meraki APs Network Consulting
Progent's Cisco wireless IP phone configuration experts offer online and onsite assistance to help you build and administer a Cisco Wi-Fi IP phone deployment by delivering services that can range from troubleshooting the set up of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the wireless architecture of an entire campus.
Largest Chief Information Officer Outsourcing Consultants
Outsourcing Network Help Consultants
Progent is structured to provide comprehensive online support for all technical areas associated with small company IT systems and offers a variety of vital, on-demand services such as a part-time CIO to provide senior-level planning and budgeting skills, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as a managed service, project management for critical initiatives such as site moves orOS upgrades, connectivity consultants for building and maintaining fast and robust infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, enhance, or repair business applications.
Cisco ASA and VMware Support Services
Cisco ASA Firewall integration Technology Consulting Services
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Cisco Certified Catalyst 9130AX Access Point On-site Support
CCIE Certified Catalyst Wi-Fi 6 AP Security Consultant Services
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point experts can provide economical online and onsite help for Catalyst Wi-Fi 6 wireless access points.
SMS 2003 Upgrade Help and Support
Technical Support SMS Migration
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs lower the net administrative costs of managing and deploying software products by making it simpler to install system images, control mobile devices, and operate management utilities. In addition to advising you about techniques to save management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT projects that cover processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to develop sensible processes and policies to manage PDAs and smart mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security strategy that includes policies, procedures and technologies to keep your IT network safe.
Supplemental Help Desk Engineer
Call Center Sharing Troubleshooting
Progent's Microsoft certified Consultants provide several service programs to help mid-size and large businesses create a cost-effective and productive in-house Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, training of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help businesses analyze the various top level Help Desk application programs on the market and determine which products might be excessively expensive, lack key capabilities, or align poorly with your company's business goals. Progent also provides temporary staffing for businesses who need to augment their internal Help Desk team for special projects or to substitute for vacationing or incapacitated workers.
Windows and Solaris Computer Consultants
UNIX with Windows Online Help
Progent can help you to design and execute an efficient transition from a UNIX-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can show you how to guard your data and minimize productivity disruption by developing an efficient migration plan that protects your current investments in UNIX software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, transition planning and validation, Exchange migration expertise, data and application software migration, and server and media migration and economization.
Engineers Nagios for Linux
After Hours MRTG for Linux Consult
Nagios and MRTG are useful, free monitoring utilities that run with the Linux OS and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-OS environments in which the Linux OS and MS Windows run side by side. The Nagios monitor lets network managers to monitor system services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth in and out of SNMP network devices including servers, routers, and switches. Progent's network integration experts can show you how to use both these programs to streamline and troubleshoot your network.
Consultant Exchange 2010 Upgrade
Professionals Microsoft Exchange 2010 Upgrade
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Exchange Server 2010 for your business and can help you to design and carry out an efficient migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast payback by increasing your workers' efficiency, lowering the expense of equipment and service, simplifying administration, and consolidating your key communications technologies.
24/7 Consult Virtual Machine Hosting
Top Private Cloud Solutions Engineer
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as reduced capital costs, reductions in operational costs, better executive focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
24/7 Remote Employees Endpoint Security Network Consultant
Work from Home Security Engineer
Progent can help small and medium-size organizations to configure endpoint device security defense solutions and provide response services required for a remote workforce.
24x7 Microsoft System Center OpsMgr 2012 R2 Network Engineer
Microsoft Certified System Center 2012 Operations Manager Professionals
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and fixing SCOM solutions and offer companies of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.
Microsoft System Center Operations Manager Integration
Open Now Microsoft Operations Manager Integration
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and fixing System Center Operations Manager environments and can provide companies of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Symantec VelociRaptor Cybersecurity Organizations
Symantec Firewall Cybersecurity Group
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor family or help you migrate to current firewall/VPN technology. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall and VPN appliances and software, outsourced security and network protection services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing technical help, maintenance, education, and security expertise.
Remote Support Services 2500 Wireless Controller
2500 Wireless Controller Support Services
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless access points, optimizing wireless performance by reducing the effect of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening data security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller technology.
Award Winning Support Services Aironet Outdoor APs
Aironet 802.11ax Wireless Integration Support
Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises configuration and troubleshooting support to assist your organization to plan, implement, upgrade, tune, manage and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and anticipated workloads.
Internet Data Center Onsite Technical Support
Site Move Consulting Services
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and certified Cisco network consultants can provide a range of network consulting services including project management, Sarbanes Oxley compliance, site moves, corporate security, network design, local or phone-based emergency support, and technical support for collocation hosting environments. A Progent IT architect can show you how to design a multi-office network that makes smart use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified consultants can help large enterprises plan, integrate and maintain major rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s CCIE and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Online Consulting SQL Server Configuration Manager
Online Troubleshooting Power View
Progent can provide the support of certified consultants as well as experienced software developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and data security professionals to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Support Microsoft CRM
Microsoft CRM IT Consulting
Microsoft CRM helps mid-market businesses build profitable client relationships. Built-in Sales and Customer Service components enable in-house staff to share information to help promote selling success and deliver consistent, efficient customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you integrate Microsoft CRM with your marketing or customer service databases.
Cisco AnyConnect Consultant Services
ASA Firewall with Firepower Troubleshooting
Progent's Cisco-premier CCIE network experts can assist your company to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Lync Server 2013 and iPhone Consultants
Engineer Lync Server 2013
Progent's Microsoft-certified consultants can assist you to assess the value of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a rollout of Microsoft Lync Server 2010 that consolidates the management of IM and Presence and increases the output of your office staff, at-home workers, and mobile workforce. Progent can in addition help you to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server to improve the collaborative capabilities of MS Office programs, and offer training and continuing technical support for Microsoft Lync Server and other Microsoft platforms.
System Repair Microsoft
Microsoft Windows Small Business IT Consulting Companies
Progent's pricing policy is to bill for phone support and in-person help per minute. As a result, you pay exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or emergency support, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent applies no service activation fee and asks no retainer for services provided during regular working hours. Many service organizations demand large minimum payments or charge for each quarter hour or longer. Progent's small granularity eliminates big bills for fast fixes so you will not be forced to permit less critical problems to fester.
IT Outsourcing Engineers
24/7 CIO Outsourcing Engineers
Progent can deliver in-depth online consulting for all technical areas associated with small company IT systems and allows you to outsource an array of strategic, on-demand services such as a part-time CIO to offer senior-level planning and budgeting skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus filtering as a managed service, best-practices project management for major initiatives like site relocations orOS migrations, Cisco-certified experts for designing high-performance and reliable infrastructure, certified security specialists to verify information protection and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software developers to create, customize, or troubleshoot business application programs.
Microsoft Exchange On-site Support
24x7x365 Exchange Server 2007 IT Consultant
Progent's expert support team can help you design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
SharePoint 2019 On Prem Information Technology Consulting
Professional SharePoint 2019 and SQL Server
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, software development, and debugging services for organizations of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet system.
Microsoft Exchange Server 2010 Upgrade Professional
Largest Consultancy Microsoft Exchange 2010 Migration
Progent's Microsoft-certified consultants can provide affordable online and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your upgraded email system, train your IT team and end users to get them up to speed rapidly on Exchange Server 2010, and provide continuing administrative consulting and engineering help. Progent's consultants can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Small Office Migration Consulting
Small Office Computer Specialists
Progent offers businesses of any size world-class network remote or on-premises consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consulting experts also can provide security consulting for companies ranging from the small office to the global enterprise.
Project Planning Setup and Support
Network Architecture IT Consulting Company
For corporations with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Premier network consulting experts and authorized Cisco system consultants can provide a variety of IT consulting services including project planning, SOX compliance, site moves, enterprise security, system design, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you plan a multi-office information system that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Certified engineers can help large corporations plan, deploy and support massive rollouts of the latest releases of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Progent Management Implementation Services
Progent's Management System Recovery
Progent's management team includes industry veterans with decades of experience providing computer consulting, troubleshooting, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great service requires great personnel, and Progent stands out by having assembled a management staff able to provide customers with the best service value available anywhere.
24/7 Microsoft Exchange 2019 Server Small Business Computer Consulting Services
Top Rated Microsoft Exchange Server 2000 Small Business Networking
Progent's Microsoft-certified consultants have more than 10 years of experience delivering email solutions for companies ranging from small businesses to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email systems, and implement off-site and mobile email connectivity. Progent’s Exchange consulting services can help you in designing and implementing a move from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent also provides integration help for Windows 8, Windows 7, and Windows XP clients using Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Aironet 3700 Access Point Online Consulting
Help and Support Wi-Fi VoIP phone integration
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, manage, and debug Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
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