Colorado Springs Work at Home Employees Solutions Advisor
System Design, Setup, Management and Help Desk Consulting Services
Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Colorado Springs organization to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent can provide support services ranging from on demand expertise for helping you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Colorado Springs, Colorado companies to with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, backup/restore solutions, and unified management.
Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be especially complex if you must accommodate a mix of personal equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from various vendors and with a mix of OS software and firmware levels. Progent's experience delivering remote support for both legacy and modern technologies in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential updates. Services offered by Progent to help you to create a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a secure tunnel for authorized remote employees to use IT assets located at your corporate data center or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center computer's desktop. This gives IT managers substantial control over the digital environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for integrating home routers from all major manufacturers. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by an entire household and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can assist businesses to resolve these issues by providing expertise like Aironet configuration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless AP integration help.
- Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Vital applications might require backup Internet access in case the normal connection breaks. Progent can provide guidance for identifying ISPs, choosing appropriate service packages, and setting up redundant Internet access. See Internet access integration services.
VoIP Solutions for an At-Home Workforce
Expanding the business PBX environment to accommodate remote users is critical to maintaining an effective at-home workforce. A variety of cloud-centric digital PBX platforms are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or legacy products for VoIP management. Progent can assist organizations of any size to design or tune a remote VoIP service that delivers the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist organizations optimize their existing Cisco VoIP systems to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed across the network. CUCM manages additional combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist you to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network architecture to support these solutions and deliver on-demand integration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations use a mix of conferencing products to accommodate their different partners and clients. Progent can assist your organization to maintain your existing voice/video conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help your business to tune your network infrastructure to host them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, offering a powerful ecosystem of applications that deliver a consistent user experience for exchanging data and ideas across a corporate network and on a broad selection of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange Server since their first releases and can assist businesses to tune these critical collaboration platforms to optimize the productivity of your remote workforce.
SharePoint utilizes web entities to allow collaboration and information sharing by offering policy-based delivery of content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint permits you to build secure portals that allows remote workforce to see and update aggregated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts. For information about Progent's SharePoint expertise, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, see integration expertise for Exchange Server.
OneDrive is Microsoft’s shared cloud storage service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues can share them safely through a browser. Provided with Microsoft 365, OneDrive allows at-home workers to jointly author documents. Revisions made offline are automatically uploaded when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, see Microsoft Onedrive integration consulting.
Public Cloud Integration for At-Home Workers
Progent can provide fast and affordable remote assistance for enabling organizations to create, maintain and repair integrated network models that include internal data centers, telecommuters, branch offices, and public cloud services. Progent offers top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers fix problems with cloud access, authentication, and cybersecurity.
Microsoft Azure is a leading platform for public cloud services that enables you to use infrastructure, virtual servers, and key applications hosted on Microsoft's massive cloud. Azure features more than one hundred cloud-based services including the ability to host Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can help you to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent can also help you create secure access to Azure for teleworkers by setting up and troubleshooting firewall appliances and VPN tunnels. For details about Progent's expertise for Azure, see Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of client productivity software and cloud-based services offered on a subscription basis. Office applications and cloud services are marketed in a variety of plans designed for customers ranging from students and households to large enterprises. Progent offers fast and easy online access to experts knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the various subscription bundles available for Office 365 and configure 365 apps for your telecommuters in a way that delivers top business value. For details about Progent's support services for Microsoft Office 365, visit Microsoft 365 consulting services.
Office 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Office 365 product line. Office 365 Exchange Online provides the advantages of lower costs for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has engineered Exchange Online to run smoothly with on-premises Exchange environments, allowing customers to create hybrid networks. Progent's certified Exchange consultants are available for as-needed help to get you through challenging IT bottlenecks and also offer comprehensive project management outsourcing to ensure your telecommuters have convenient and secure access to your Exchange Online environment. For information Progent's consulting services for Office 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's top source of cloud services. Progent offers rapid and affordable online access to cloud integration consultants who can help your organization to design, implement, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to build a high-uptime network architecture to make sure your users have a consistent computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To find out about Progent's expertise for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud (GCP) is a leading collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your organization to expand your current IT resources with the Google Cloud Platform, and Progent's database experts can help you make your critical apps cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent's consultants can help your business to set up VMs on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage, and simplify access management for at-home workers with Google Cloud Identity. Progent can also assist your business to utilize GCP's unified management tools to administer and monitor your Google Cloud environment. For details, see Google Cloud Platform integration services.
Help Desk Call Center Support for Telecommuters
A sudden, organization-wide switchover to a from-home business model, which could be activated by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a well-staffed in-house Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive team of online IT support specialists combined with enterprise-class ticketing and follow-up software to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 PC support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables at-home employees to check or edit their current tickets, add information, and append screenshots or attachments. Technical support services are delivered at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 support experts to deal with complex issues. For details, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Desk Supplemental Service allows you to expand your current Help Desk team by sharing delivery of Call Desk services seamlessly between your regular IT support organization and Progent's nationwide team of desktop support technicians and subject matter experts. Progent's co-managed Help Desk Call Center service is based on a co-sourcing support model utilizing the leading PSA tool for handling help requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. For information about how Progent's Help Desk Call Center Supplementation Services can help your company to deliver world-class IT support to your from-home workers, visit Progent's Call Center augmentation Services.
Security and Compliance for Remote Workers
Remote workers commonly run their own computing devices and work in an unsecured space. This worsens their vulnerability to cyber threats and requires judicious use of firewalls, remote monitoring, and the enforcement of policies that follow leading practices. Progent's seasoned team of certified cybersecurity professionals can assist you to design, implement and administer a modern security environment that guards sensitive data in IT networks that include teleworkers.
- Firewalls allow companies to build a network that can be safely utilized by local users as well as by an at-home workforce, mobile users, vendors, clients, and the public. Next-generation firewall appliances permit you to assign and control appropriate access rights to different groups of users and to scale your network and adjust your security profile as your company evolves and as network attacks become more complex. Progent works with both current and legacy firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall support expertise, visit firewall configuration and support expertise.
- Remote Endpoint Security Monitoring makes it possible to watch over the disparate computers utilized by telecommuters and either block or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on each secured endpoint device, watching all activity and using state-of-the-art behavioral threat analysis to identify zero-day attacks at inception. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the targeted device from the network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints remain protected even when they are disconnected from the Internet. To learn more about ProSight ASM, go to remote endpoint monitoring for at-home workers.
- Security Audits can assess the vulnerability of your information system to all types of external and local security threats for a network that includes telecommuters. Progent can deploy online, automated cybersecurity analysis software for quickly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security professionals with top credentials including CISA, CISSP, and GIAC, can assist your business to audit your procedures and policies and assess your WAN architecture to enable you to design top-level security for your remote workers.
Data Protection Solutions for Telecommuters
Data Protection covers backing up and restoring vital data in order to avoid data loss and minimize recovery time and effort in case of storage system problems due to equipment issues, software glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for remote workers must cover diverse kinds of user-owned endpoint devices. Progent can provide quick remote help from experts familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that require a quick changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning consultants can assist your company to produce, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager provides a centralized solution for protecting corporate data by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint devices can be personally owned or company owned. IT admins managing the endpoint computers of teleworkers can use Intune to deploy and validate apps on managed devices, push patches and certificates, configure policies for accessing data and networks, manage passwords, create VPN connections, determine how teleworkers share information, establish threat protection, ensure security compliance, and erase corporate information from missing, stolen or deactivated devices. Intune can be used with iOS, Google Android, Windows, and macOS devices. For information about Microsoft Intune and to find out how Progent can help your company to use this platform to administer the devices of your at-home workforce, see Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual software delivery platform for access control, application management, and configuration management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Key capabilities of Workspace ONE include fast over-the-air deployment of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Colorado Springs, Colorado organization, call
An index of content::
Support Outsourcing Altaro VM Backup Troubleshooting
Altaro VM Backup and VMware Consultant
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud architectures and also supports low-cost cloud backup to Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as little as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level restore options for individual files and emails, extensive support for Windows CSV and vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to plan, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.
Outlook 2016 Network Support Group
Small Business Networking Excel Slicers
Progent's Microsoft Office and Office 365 consultants can assist businesses of any size to integrate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive productivity solution that provides quick ROI and promotes better business results. Progent can help you to interface Microsoft Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility issues between different versions of Office desktop and offers live online instruction to individual users or groups.
24/7 Data Center Colocation Setup and Support
After Hours Colocation Center Migration Online Support
Colocation data centers make it possible for businesses to share world-class facilities for hosting computer equipment that runs vital applications. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation program such as choosing and moving to a colo facility, designing system topology, specifying required equipment, on-site and remote maintenance, setting up online network administration, and training your IT personnel.
Configuration System Center 2016 and Exchange Integration
System Center 2016 Azure Integration Network Consultant
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; unified management of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
Immediate Windows Server 2016 Cluster Operating System Rolling Upgrade Remote Troubleshooting
Windows Server 2016 Hybrid Integration Support
Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Microsoft Windows Network Architect Firms
Microsoft Windows Technical Support Organizations
To deliver economical IT services for small businesses, Progent has developed comprehensive computer outsourcing plans that give small businesses fast access to technical help without requiring you to hire, train, and maintain an expensive in-house computer support team. Progent’s IT outsourcing packages offer you an affordable alternative for building a secure and robust system for your important Windows business productivity suites such as Microsoft Office XP and Microsoft Office 2003.
Exchange 2007 Information Technology Consulting
Top Exchange 2007 Server Specialist
Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2007 upgrade plan that minimizes network disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Network Consulting Check Point Software
Top CheckPoint FireWalls Technology Consulting
Progent's Check Point Software experts can help you choose and deploy Check Point Firewall software and hardware based on Check Point's technology to offer an economical and effective security solution for your IT network. Progent can also help you integrate other Check Point technologies including Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and offer a central stop for on-going network support, maintenance, education, and design services.
Remote Consulting ISA 2004 Server
Microsoft ISA Server Support and Setup
Progent’s Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many threats that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.
Microsoft Small Business Server Consult
Consultants SBS
Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This expertise ensures you success in deploying, managing, and troubleshooting network solutions powered by the Microsoft SBS line of servers and programs.
Microsoft Configuration Manager 2012 Remote Troubleshooting
SCCM 2012 Intune Integration IT Consultants
Progent can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies such as ADDS, Microsoft SQL SSRS, and Internet Information Services.
Microsoft Expert Windows Active Directory Technical Support Services
Consulting Services Microsoft Active Directory
Windows Active Directory demands extensive hands-on experience to integrate efficiently across a large corporation. Progent’s Microsoft Premier consultants are experts in designing, deploying, and supporting sophisticated Microsoft Enterprise Active Directory projects. Progent’s fields of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual beta version configuration objects in online Active Directory environments, and repair of failed configurations of AD and Active Directory-associated programs.
SQL Server Management Studio Online Support Services
SQL Server 2012 AlwaysOn Failover Cluster On-site Support
Progent can provide the support of Microsoft-certified consultants and seasoned software programmers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and certified data security consultants to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Data Backup Network Security Auditing
Compliance Auditor Security Audit
For smaller businesses, network security and compliance is too complex to master yet too dangerous to ignore. The world's largest enterprises have been breached, and the leading cloud service providers have on occasion been taken down. It seems as though there's nowhere to hide. Progent has made it economical for small and midsize companies to implement vital IT security tasks effectively by offering the benefit of billed time to the nearest minute with no minimum billing for remote support. You have access to a world-class computer expert to deliver just the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any aspect of system security including security assessments, virus screening and recovery, spam and email content filtering, email data loss and data leak prevention, regulatory compliance reporting, and designing a complete security plan.
CRISC Risk Identification Setup and Support
CRISC Certified Online Help
Progent's disaster recovery support and business continuity professionals can show you how to design a disaster recovery plan in case of an IT network disaster. Progent can show you how to create a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, zero-downtime network solution that takes into account reliability issues covering a wide range of infrastructure technologies and processes.
Ubiquiti UniFi Switch Specialist
Ubiquiti UniFi WiFi Consulting
Progent can provide quick access to the skills of veteran wireless consultants who can assist you to determine the value of Ubiquiti UniFi wireless access points for your company and assist you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to select, configure, and place Ubiquiti UniFi wireless access points for your required coverage and throughput.
Nexus 7000 Switch IT Services
Nexus 9000 Switch IT Consulting
Nexus series switches are designed to provide the speed, scale, dependability, virtualization support, capacity, security and manageability needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting services to help your IT staff to create an optimal network architecture, set up test systems to validate your switching solution, install and configure Nexus switches, create and enforce appropriate policies, run security vulnerability assessments, configure proactive monitoring, fully utilize resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent can also help you to upgrade efficiently from legacy Nexus models or Catalyst switches to current Nexus platforms.
Immediate Remote Workers Data Protection Consulting
IT Consultant At Home Workforce Data Protection
Progent can help small and mid-size businesses to plan, implement, validate and troubleshoot backup systems required for at-home workers.
Company-wide Standards for Best Practices Computer Support For Small Offices
Small Office Network Consultants Microsoft Consulting Best Practices
Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry background, in the trenches of network service, executing a wide variety of technical tasks for a large mix of customers. Every Progent consultant shares a proven collection of individual best practices that are combined into shared leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just expert technical help, but also a consultant with proven methods for applying computer knowledge to fix actual network problems efficiently.
Technical Support Services SIP Trunk Migration
Award Winning Technology Consulting Cisco CUBE and SIP Trunks
Progent's Cisco CCIE-certified SIP integration experts can help organizations of any size to plan, deploy, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or on-premises support to assist businesses to move smoothly to an advanced communications ecosystem that offers fast ROI. Progent's certified Microsoft unified communications consultants can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.
24/7 Microsoft Certified Partner Windows 2012 R2 Computer Consultants
Microsoft Consultant Windows Server 2012R2 Live Migration
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, team, develop an enterprise-wide security plan, streamline IT administration, assist with application development, and generate and validate a DR/BC plan.
Exchange 2003 Server Upgrade Consulting
Exchange Server 2003 Help and Support
Progent's Microsoft Premier engineers can provide expert consulting for enterprise-wide deployments of Microsoft Exchange. Progent's experts can show you how to prepare for multi-site Exchange installations or updates and can provide onsite personnel to help large companies with installations of Microsoft Exchange in the or any area served by Progent's engineers.
Microsoft Lync for Mac On-site Support
Outsourcing Mac Office
Microsoft Office for Mac allows Mac users to receive the benefits of the industry's most familiar business applications. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for networks that mix Mac with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows systems.
Top Ranked Technology Professional Local Government Cisco
School District Cisco Professional
Progent has extensive experience providing a full-spectrum of online network consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote network support and has provided IT solutions to clients in all 50 states. Remote support eliminates travel expenses and resolves problems faster than on-premises service calls.
Exchange 2013 Computer Consultant
Exchange 2013 Unified communications Remote Consulting
Exchange 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers powerful innovations plus a redesigned structure. These enhancements affect vital areas including manageability, availability, security, operational costs, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online consulting and management services for Microsoft Exchange Server 2013.
Troubleshooting Microsoft LCS Server IM
Live Communications Server Technology Consulting
Microsoft Office Communications Server delivers Instant Messaging and presence in a scalable, world-class solution offering enhanced security, transparent compatibility with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-administer, highly available solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-certified consultants can provide the skill needed to deliver all the advantages of Office Communications Server throughout your whole organization.
macOS and Windows integration Integration
Technology Consulting Apple Mac and Windows
Progent's service experts in Apple OS X and Windows technology can help you combine Mac and Windows systems into seamless environments with resource sharing and workgroup support. Allowing productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's experience in Windows and Apple consulting makes it possible to offer expert assistance to companies that rely on these platforms to keep their competitive edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
24x7 Cybersecurity Tech Services SonicWall NSA 9650 Firewall
SonicWall TZ350 Firewall Cybersecurity Group
Progent's certified SonicWall firewall experts can help you configure, maintain, and update SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your business practices.
Information Technology Consulting Group Microsoft Consulting Best Practices
Computer Network Specialists Microsoft Solutions Framework Project Methodology
Progent’s team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry background, at the front lines of IT support, executing a broad range of IT projects for a large array of clients. Every Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting personnel. This guarantees that you get not just world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to fix actual network problems efficiently.
Integration Support iPad and MobileMe
Technical Consultant Apple Airport
Progent's Mac networking engineers can help you with a broad range of system foundation issues such as network architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as Voice over IP and high-speed wireless networking. For company networks based solely on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to deal with the complexity of designing, integrating, and supporting a network infrastructure that is reliable, secure, productive and aligned with your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan SAN solution. Progent can also provide certified professionals to help you with Cisco routers and switches.
Windows Server Essentials Remote Web Access Consultancy
24x7 Windows Server Essentials Live Migration Professional
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid computing paradigm that combines on-premises and cloud-hosted resources. Progent's consultants can provide cost-effective remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your computing environment. Progent offers full-service project management so you can design and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide ongoing consulting, troubleshooting, and training.
Microsoft Dynamics GP Upgrade Planning Professional
Consultancy Dynamics GP System Upgrade Planning
Progent has supported Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, education, and troubleshooting since the product's debut. Progent offers in-depth support for updating legacy Dynamics GP deployments. Progent can assist your business to design, test, and implement an efficient upgrade from a an outdated release of GP to the current release of Microsoft Dynamics GP.
Access to External Support Databases Integration Company
Top Quality Microsoft Consulting Best Practices Networking Consultant
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on industry experience, at the front lines of network support, performing a broad variety of IT projects for a large array of customers. Each Progent consultant shares a refined collection of personal best practices that are combined into shared leading practices training that Progent instills in its consulting staff. This means that you get not only world-class technical skills, but also a consultant with proven methods for using computer knowledge to resolve actual network problems rapidly.
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