Colorado Springs Remote Workers Configuration Consulting Partner
Solution Design, Configuration, Management and Help Desk Consulting
Enlarging your telecommuter workforce can have a major impact on network architecture, security, and company workflows. Progent has two decades of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Colorado Springs organization to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers support services that go from on demand expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Colorado Springs, Colorado businesses to succeed with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support a remote workforce can be especially complicated if you have to accommodate a mix of personal equipment like PCs and notebooks, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online support for both legacy as well as modern IT products in remote office solutions allows you to make cost-effective use of your available infrastructure and offers ready access to top-tire consultants for implement necessary upgrades. Services available from Progent to help you to create a productive telecommuting ecosystem include:
- Virtual Private Network connectivity allows you to establish a safe connection for authenticated remote workers to use IT resources located at your corporate datacenter or in a public cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your key network resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a broad range of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and use a remote computer's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewalls. Progent offers top-tier remote support for deploying routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wireless networks, often supporting the whole family and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can create throughput as well as security problems. Progent can help businesses to resolve these problems by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi access point setup assistance.
- Internet connectivity methods impact the speed and reliability of connections between telecommuters and the company network. Vital processes might require backup Internet access in case the primary connection breaks. Progent offers expertise for selecting service providers, selecting appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.
VoIP Solutions for Remote Workers
Expanding the company phone environment to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or older platforms for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a remote VoIP service that delivers the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps used throughout the network. CUCM supports other combined media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and deliver on-demand deployment and troubleshooting expertise.
Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from major vendors support online meetings, video and voice conferencing, chat, and content sharing for both local users and at-home workers. Many companies use a mix of products to accommodate their various partners and customers. Progent can assist your organization to maintain your existing conferencing ecosystem and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist your company to deploy and maintain Skype for Business clients to support your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 concurrent users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex and for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with features such as video conferencing, threaded chat, plus data sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist you to optimize your network architecture to host them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, offering a rich environment of applications that deliver a cohesive user interface for exchanging information throughout multiple sites and on a broad selection of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange Server since their first releases and can assist businesses to configure these flagship collaboration platforms to maximize the productivity of your at-home workers.
SharePoint utilizes web sites to allow collaboration and information sharing by offering policy-driven delivery of content, business processes, and utilities for searching through company-wide information silos. SharePoint allows you to build secure web portals that permits at-home workers to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint expertise, visit SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, see planning and configuration expertise for Exchange.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and co-workers can retrieve them securely through a browser. Provided with Office and Microsoft 365, OneDrive allows remote workers to co-author documents. Edits made offline are uploaded when you go back online. To find out about Progent's support services for Microsoft OneDrive, see Microsoft Onedrive integration experts.
Public Cloud Integration Services for At-Home Workers
Progent offers advanced remote support for helping businesses to create, maintain and troubleshoot integrated hybrid network models that incorporate internal data centers, teleworkers, branch offices, and public cloud resources. Progent can provide expertise for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve issues with cloud connectivity, authentication, and security.
Microsoft Azure is a leading family of cloud services that enables you to use IT infrastructure, servers, and key apps running on Microsoft's massive cloud. Azure offers over 100 services services such as the ability to host Windows and Linux-based VMs, scalable cloud storage, messaging, application development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for teleworkers by setting up and debugging firewall appliances and VPN tunnels. To learn about Progent's support services for Azure, visit Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity applications and cloud-based services offered by subscription. Office applications and cloud services are marketed in a selection of plans intended for users ranging from students and small offices to major corporations. Progent offers quick and affordable remote access to experts familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription plans available for Microsoft 365 and configure 365 applications for your telecommuters in a way that delivers top business value. For details about Progent's expertise for Microsoft 365, visit Microsoft 365 integration services.
Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of lower costs for data center infrastructure, easier management, on-demand scaling, high reliability, and other advantages inherent with public clouds. Microsoft has designed Exchange Online to run transparently with local deployments of Exchange, enabling customers to create hybrid networks. Progent's Exchange consultants are available for occasional help to get you past challenging technical roadblocks and also offer comprehensive project management services to make sure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting services for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing market and is the industry's leading provider of cloud services. Progent offers fast and affordable online access to cloud connectivity consultants who can assist your organization to design, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to create a high-uptime network architecture so your users have a consistent computing experience whether they are working from your headquarters, a branch office, at home, or on the move. To learn about Progent's consulting services for Amazon AWS, go to Amazon AWS consulting services.
Google Cloud Platform (GCP) is a popular suite of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist you to extend your current IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can assist your organization to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and simplify access management for teleworkers with Google Cloud Identity. Progent can also help you to utilize GCP's unified management technology to control and monitor your GCP ecosystem. To learn, refer to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Services for Remote Workers
A rapid, company-wide switchover to a teleworker workforce, which could be activated by an epidemic or as an element of a business continuity preparedness plan, can overwhelm even the most efficient in-house Call Center. Progent's Help Desk services allow businesses to outsource or supplement their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of remote technical support specialists along with enterprise-class ticketing and follow-up software to offer an affordable, modern Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 desktop support from initial service requests through ticket creation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables telecommuters to check or revise their active trouble tickets, add details, and append screenshots and relevant files. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT specialists to resolve complex problems. For details, visit Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Supplemental Service enables your business to expand your current Call Center staff by sharing responsibilities for Support Desk services seamlessly between your regular support organization and Progent's extensive team of PC support technicians and subject matter experts. Progent's shared Help Desk service is based on a collaborative support solution based on the number one professional services automation (PSA) tool for managing service requests and trouble tickets, establishing responsibility, tracking progress, and producing management reports. For details about how Progent's Help Desk Supplementation Services can help your company to deliver best-in-class IT support to your teleworkers, see Progent's Support Desk augmentation Services.
Security for Telecommuters
At-home workers commonly utilize their own devices and often work in a poorly secured physical environment. This situation increases their vulnerability to malware attacks and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the development of policies built on best practices. Progent's veteran roster of data security support consultants can assist your business to design, implement and manage an effective security solution that guards vital information assets in networks that incorporate telecommuters.
Firewalls enable you to create a network environment that can be securely accessed by local users and by telecommuters, mobile users, suppliers, clients, and the public. Next-generation firewall devices permit you to configure and control appropriate access rights to different classes of users and to scale your IT network and adjust your security as your business evolves and as network attacks grow increasingly sophisticated. Progent supports both current and older firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall support services, visit firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to watch over the various devices utilized by remote workers and either block or identify and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint device, watching all activity and utilizing advanced behavioral threat analysis from SentinelOne to identify new attacks on arrival. When an attack is spotted, ProSight ASM instantly disconnects the impacted endpoint device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay secure even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, go to remote endpoint monitoring for remote workers.
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected application and give your password you are asked to confirm your identity on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized as this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. To learn more about ProSight Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can assess the exposure of your information system to all types of external and local security attacks for an environment that includes telecommuters. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and economically detecting a broad range of security gaps that can be found over the Internet. Progent's endpoint security audit consulting services, which can be provided by security professionals with top credentials including CISM, ISSAP, and GIAC, can help you to evaluate your operations and policies and review your network architecture to allow you to implement top-level protection for your teleworkers.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper describing key areas to focus on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
The field of Data Protection involves saving and restoring critical information so as to avoid data loss and reduce restoration time in case of storage system failures due to hardware breakdowns, software hiccups, human mistakes, malware, or any other reason. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for telecommuters must address diverse types of user-owned endpoints. Progent can provide fast remote help from experts knowledgeable about a wide range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate scenarios that require a rapid changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help your business to develop, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a unified platform for protecting critical data by managing on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Managed endpoint computers can be user owned or business owned. Network administrators managing the endpoint computers of telecommuters can use Intune to deploy and authenticate apps on devices, push updates and certificates, set up policies for permission to access information and networks, set passwords, create VPN tunnels, determine how telecommuters share information, establish threat defense, verify compliance, and wipe corporate data from lost, stolen or deactivated devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X endpoints. To find out about Microsoft Intune and to find out how Progent can help you to use this platform to administer the endpoint computers of your teleworkers, visit Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that helps network managers to keep remote endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a one-time purchase. Key features of VMware Workspace ONE include rapid over-the-air deployment of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all categories of endpoints, unifies reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Colorado Springs, Colorado company, call
An index of content::
Catalyst Switch LISP Support Outsourcing
Computer Consultant Catalyst Switch EVN
With Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize the full advantages of adding intelligent services to their IT infrastructures. Cisco's Catalyst switch product line allows you to deploy capabilities to make your IT network highly available to handle real-time needs, expandable to support growth, secure enough to guard confidential data, and capable of differentiating and controlling all traffic to optimize system performance. Progent's CCIE certified engineers can help you select and deploy Cisco switches that make sense for your business. Also, Progent's CISM certified security specialists can show you how to create a comprehensive protection policy and configure Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
8800-EX Wireless IP Phone Online Support
SIP Infrastructure Support
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Microsoft SQL Server Applications Support
Microsoft T-SQL Coding
SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to network users, reducing the difficulty of designing, integrating, managing, and accessing company information and analytical programs in environments ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Citrix XenDesktop desktop virtualization Consult
Citrix XenDesktop desktop virtualization Technology Professional
Citrix has developed a comprehensive line of products that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the business advantages of Citrix virtualization products and can help you plan, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Offsite Employees Data Protection Online Support Services
Remote Workforce Data Protection Remote Troubleshooting
Progent can assist small and mid-size companies to plan, deploy, validate and manage backup systems for work-from-home employees.
Enterprise hybrid cloud integration Consultancy
Microsoft Experts Hybrid cloud integration Consult
Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-only systems or in hybrid architectures that utilize on-premises resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a variety of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Consultant Services WSUS
Microsoft SUS Specialist
Microsoft WSUS enables IT administrators to deploy and track the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and easily manage the installation of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, configuring user's workstations, establishing the Group Policy settings, and ensuring your Microsoft SUS GPO is associated with an Active Directory container that makes sense for your network environment.
24 Hour ProSight Email Guard AES Encryption Consulting Services
24/7 Email Encryption Key Management Consultant
Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Best Double-Take Software Network Consultants
Double Take Replication Manager On-site Technical Support
DoubleTake/Carbonite Software offers a selection of tools intended to deliver small and midsize businesses a range of affordable solutions for replicating and restoring vital applications including Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small company IT networks to achieve a high state of availability and business continuity readiness at a budget-friendly price.
IT asset documentation management Engineer
Consult ProSight SSL certificate management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
9800-80 wireless controller Remote Support
9800-40 wireless controller Support and Setup
Cisco's {Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning Wi-Fi performance by reducing the effect of radio frequency congestion, improving wireless availability with fast failover, and hardening security by identifying cyber threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.
Server Consulting Virginia
Computer Consultancy Company Idaho
Progent's Technical Response Center offers national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified support professionals provide telephone support and online direct computer access to troubleshoot and repair technical problems rapidly and economically. The scope of technical experience available from Progent's staff of country-wide support engineers makes it possible to escalate even the most difficult network issues to competent specialists as required.
Cybersecurity Contractor SonicWall NSSP 12000 Firewall
Open Now SonicWall Ransomware Protection Auditing
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your corporate operations.
Flexential Tampa Data Center Consulting Services
Flexential Data Center Tampa Consultancy
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a team of IT experts located in the Tampa area, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran DRBC preparedness experts. Progent can also help your business to plan and execute a move to the Flexential data center with services like designing system configuration, specifying hardware, system configuration and validation, debugging, setting up remote management, and educating your network staff.
Skype for Business 2015 Online Support
Professional Microsoft Skype for Business 2015
Progent's consultants can provide online and onsite expertise for organizations of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified network security experts can assist you design and verify a security environment for your Skype for Business solution that meets regulatory requirements.
SQL Server 2016 Remote Support
SQL Server 2016 Performance Tuning Support and Integration
Microsoft SQL Server 2016 offers major enhancements in performance, scale, data security, availability, mobile computing support, and built-in BI. Innovations include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consultants can provide remote and onsite support to help organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
Microsoft Teams at home workers Consulting
Top Rated Microsoft Teams compliance Engineers
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
24/7 ransomware cryptoworm recovery Consult
Specialist Ryuk ransomware recovery
Progent's seasoned ransomware recovery experts can help your business to rebuild an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Amazon Marketplace Web Service development Outsourced Programming
Amazon MWS programming Programming
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Data Center Colocation Support and Integration
Hosting Network Consultant
Progent's colocation center support services are intended for businesses with hardware housed at IDCs or data center co-location hosting facilities and in need of on-demand on-site assistance at the colocation facility plus remote support from Microsoft and Cisco Premier experts. Progent offers a full range of IDC and IDC and colo support services such as system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, design and installation of zero-downtime configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and creating high-availability server and storage clustering configurations.
Computer Engineer Microsoft CRM
Technical Consultant Microsoft CRM
Microsoft CRM helps small companies nurture positive customer relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help improve selling success and deliver consistent, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your marketing or customer service data.
Professional Windows Server 2019 and SQL Server
Windows Server 2019 Cluster Operating System Rolling Upgrade Online Help
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Home Based Microsoft Consulting Home Based Jobs
Contract Job Work from Microsoft Consulting
Progent is convinced that a carefully designed and implemented information system can be a pivotal piece for accelerating a company's success, and Progent applies this credo in our corporate system infrastructure. We have created a fault-tolerant virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to offer fast and effective support, collaborate easily on challenging jobs, and experience professional and personal maturity from acting as a member of an exciting company culture of self motivation and independence.
CISSP Certified Security Consultants
CISSP Certified Security Manager Consultant
Progent's CISSP-premier network security experts can assist organizations of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, online, and mobile users accessing IT resources spread over multiple physical sites and public and private clouds.
Flexential Tampa Data Center Consulting
Flexential Internet Data Center Consultant
Progent makes use of the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a team of network experts based in the Tampa area, and Progent also offers online support from Progent's countrywide team of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness consultants. Progent can also help you to design and carry out a move to the Flexential facility by providing services such as designing solution architecture, recommending hardware, system configuration and validation, troubleshooting, streamling remote management, and training your IT staff.
Microsoft Financial Software Remote Support Services
24x7x365 Integration Support Microsoft Dynamics GP ERP
Dynamics GP allows you to grow and control your company better by offering deep access to strategic data and a fast return on investment. Microsoft Dynamics GP confers major business benefits such as its ability to expand the presence of your organization, handle your accounting, automate financial operations, standardize procedures throughout your company, refine inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to configure and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to help you reap the full advantages of your Dynamics GP software.
Remote Support Microsoft Dynamics AX
Microsoft Dynamics NAV Troubleshooting
Progent can give you access to programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to match your unique company needs. Progent's Microsoft consultants provide experience in Microsoft Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration support for safe, corporate-wide information sharing as well as interfacing with CRM applications.
CCIE Expert Certified Aironet 700 Access Point Integration
24/7 Aironet 1800 Access Point Outsourcing
Progent's Cisco certified wireless networking consultants offer economical online and onsite help for end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can assist you to design and maintain wireless environments that incorporate indoor and outdoor/ruggedized Aironet access points.
On-site Technical Support Catalyst 2960 Switch
Immediate Catalyst Switch VLAN Computer Engineer
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, upgrade, optimize and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate efficiently from legacy appliances to modern models.
Enterprise hybrid cloud Consultant Services
Top Microsoft Azure hybrid cloud integration Specialists
Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that combine physical resources along with cloud services. To help you to integrate cloud services with networks, Progent can provide a range of cloud migration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Server Virtualization IT Consulting
Server Management Specialist
By using virtual servers, businesses can operate multiple virtual servers on one actual server. Virtual server technology allows IT organizations to gain all the benefits of server isolation, but without the expense associated with purchasing additional server hardware. Virtual servers are also the enabling technology for building private clouds, which offer important benefits including lowering the costs of hardware, datacenter facilities, and administration while improving information protection, system reliability, and recoverability. Other important server management technologies include network monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management experts can assist you in all areas of server consolidation and administration to allow your company to cut expenses and conserve time.
Meraki 802.11ax Access Point Support and Setup
Meraki Cloud Management Remote Troubleshooting
Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to help you to plan, configure, administer, tune, and repair wireless deployments that utilize Cisco's Meraki access points. Progent can also assist you to plan and implement hybrid networks that combine local and cloud-based resources and that deliver seamless connectivity, enhanced security, streamlined management, and dependable performance for all your wired and wireless devices.
Chief Information Officer On-site Technical Support
CISSP Certified Security CIO Network Engineer
Progent offers the temporary services of a veteran CIO who can offer strategic direction to assist you select and maintain network technology appropriate for your current situation and that can serve as a firm foundation for your growth. Progent's part-time Chief Information Officer services provide economic leverage to organizations trying to optimize the impact of their network investment but who are unable or hesitant to add one more executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to support all leading operating systems and connectivity technologies plus a wide range and application software, Progent is in a unique situation to offer unbiased recommendations along with advanced technical help for creating information systems that fit the particular requirements of your business.
Expert Microsoft Certified Remote Technical Support Office 365 Integration
Network Consultant Microsoft 365 Integration
Progent can assist your business to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate local and cloud resources.
After Hours .NET macOS Programming
Contract Programming Firm .NET Blazor
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET applications quickly and at low cost.
Oracle DBA Consultants
Integration Oracle
Progent can provide affordable online access to an authorized Oracle DBA expert or an Oracle application developer. Progent can provide advanced DBA services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also offers consulting for Streams replication tools and ASM file/volume manager.
High-Availability Data Centers Consultant Services
Zero Downtime Data Center Specialists
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the specific needs of your business. Fault tolerant colocation sites are especially attractive to small businesses because of their low cost and convenience compared to taking a do-it-yourself approach. Attempting to build an on-site data center with even a minimum level of fault tolerance is too expensive for typical small businesses. Progent is ready to help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
Online Support Services Microsoft SQL Server 2012
Microsoft Denali Support and Help
Progent can provide the support of Microsoft-certified consultants as well as seasoned database application developers, DBAs, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Exchange 2007 Server Consulting Services
Exchange 2007 Technical Support Services
Progent's Microsoft certified support team can help you design and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent offers the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are in keeping with your business goals.
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