Colorado Springs Offsite Workforce Solutions Advisor
System Design, Integration, Management and Troubleshooting Consulting and Support Services
Enlarging your telecommuter workforce may have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Colorado Springs organization to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers services ranging from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Colorado Springs, Colorado organizations to succeed with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for a remote work environment can be particularly challenging if you have to accommodate a mix of personal equipment like desktop computers and laptops, Internet routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience delivering online support for both outdated as well as modern IT products in remote office solutions enables you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Support services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:
- VPN connectivity makes it possible to establish a safe tunnel for authenticated at-home workers to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can help you to deploy and maintain VPN access between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a data center PC's desktop. This provides IT managers substantial control over the digital ecosystem of at-home employees and offers remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote consulting for setting up home routers from all major manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and guests, are frequently utilized by at-home employees to access their Internet router for work. This can create throughput and security problems. Progent can assist businesses to resolve these issues by delivering expertise like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi AP integration help.
- Internet access methods affect the performance and reliability of connections between at-home workers and the company network. Vital processes may require redundant Internet access in the event the normal connection breaks. Progent offers guidance for identifying service providers, choosing sensible service packages, and setting up high-availability Internet connections. Refer to Internet access solutions.
IP Voice Solutions for an At-Home Workforce
Expanding the business PBX environment to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP products are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or tune a remote VoIP environment that delivers the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations optimize their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and deliver online integration and debugging expertise.
Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing products from major vendors support online discussions, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many organizations use a mix of products to accommodate their various partners and customers. Progent can assist your organization to manage your current voice/video conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your remote workforce. For details about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your network architecture to run them.
Microsoft Collaboration Platforms for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, providing a powerful ecosystem of applications that deliver a cohesive user interface for sharing information across multiple sites and on a wide range of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their original releases and can help businesses to configure these critical collaboration products to maximize the productivity of your remote workers.
SharePoint utilizes web entities to enable collaboration and information delivery by providing policy-based access to content, workflow, and tools for looking through company-wide information silos. SharePoint allows you to build secure web portals that enables at-home workforce to see and edit consolidated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts. To learn about Progent's SharePoint expertise, visit SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, see planning and configuration expertise for Exchange Server.
OneDrive is Microsoft's shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and colleagues can retrieve them securely through a browser. Included with Office and Microsoft 365, OneDrive enables at-home workers to jointly author files. Revisions created offline are automatically uploaded when you go back online. To learn about Progent's consulting expertise for OneDrive, visit Microsoft Onedrive configuration experts.
Public Cloud Integration Services for Remote Workers
Progent can provide affordable online support for enabling organizations to build, manage and optimize cohesive network architectures that include physical data centers, telecommuters, branches, and public cloud services. Progent can provide expertise for all modes of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix problems with public cloud access, identity, and security.
Microsoft Azure is a popular family of cloud services that allows you to use infrastructure, servers, and critical applications running on Microsoft's massive cloud. Azure includes over 100 services services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and restore solutions with Azure Backup. Progent's cloud experts can also help you establish secure access to Azure services for telecommuters by configuring and debugging firewalls and VPN tunnels. To learn about Progent's support services for Azure, go to Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity applications and cloud services available by subscription. Microsoft apps and services are provided in a selection of bundles intended for users ranging from students and small offices to large corporations. Progent can provide fast and easy online contact with experts familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 applications for your teleworkers to achieve top business value. For details about Progent's consulting services for Microsoft 365, visit Microsoft 365 integration support.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower spending for physical infrastructure, simplified management, dynamic scaling, high availability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to operate smoothly with local Exchange environments, allowing customers to create hybrid cloud/onsite information systems. Progent's Exchange experts are available for occasional assistance to guide you through challenging technical roadblocks and also offer comprehensive project management outsourcing to ensure your telecommuters have easy and secure access to your Exchange Online environment. For information Progent's support services for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's leading source of cloud services. Progent offers fast and economical online access to cloud integration consultants who can assist your business to plan, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-availability network architecture so your employees have a consistent computing experience whether they are working from your headquarters, a branch office, at home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform (GCP) is a popular set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your business to expand your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your mission-critical apps cloud friendly so your teleworkers can benefit fully from Google Cloud Platform services. Progent can assist you to set up virtual machines on GCP Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and streamline identity control for teleworkers with Google Cloud Identity. Progent's consultants can also assist you to utilize GCP's unified management technology to control and monitor your GCP environment. To learn, see Google Cloud Platform consulting support.
Help Desk Services for Telecommuters
A fast, company-wide changeover to a teleworker business model, which might be activated by an epidemic or as part of a disaster recovery preparedness plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk services allow businesses to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's extensive network of remote IT support experts combined with world-class ticketing and tracking software to offer an affordable, advanced Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 PC technical support from service requests through ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to track or revise their active trouble tickets, add information, and append screenshots and relevant files. Support services are delivered at a substantial price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. To find out more, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables you to augment your current Call Center staff by sharing delivery of Support Desk support transparently between your regular support staff and Progent's nationwide team of desktop support technicians and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support solution based on the number one PSA platform for handling help requests and trouble tickets, establishing ownership, monitoring progress, and producing reports. To find out how Progent's Call Desk Augmentation Services can help your business to deliver best-in-class desktop support to your telecommuters, see Progent's Support Desk augmentation Services.
Security for Remote Workers
Work-from-Home workers typically use their own devices and usually work in an unsecured physical area. This multiplies their susceptibility to malware threats and requires careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user education, and the creation of security policies built on leading practices. Progent's veteran roster of cybersecurity solutions consultants can help your business to plan, deploy and maintain an effective security solution that protects critical information resources in networks that include telecommuters.
Firewalls allow you to build a network that can be safely accessed by local users as well as by telecommuters, mobile users, suppliers, customers, and the public. Next-generation firewall devices permit you to configure and control different access rights to various classes of users and to scale your network and modify your security as your company evolves and as cyber threats become increasingly complex. Progent supports both current and older firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration services, see firewall integration and support services.
Remote Endpoint Monitoring makes it easy to track the various computers used by teleworkers and either reject or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint, watching all activity and using advanced AI technology from SentinelOne to identify zero-day threats at inception. When a cyberattack is discovered, ProSight ASM immediately isolates the impacted endpoint from the corporate network to contain the malware. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, visit remote endpoint security monitoring for remote workers.
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, when you sign into a protected online account and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a separate network channel. A broad selection of devices can be utilized for this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. To learn more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can assess the vulnerability of your information system to all types of external and internal security attacks for an environment that incorporates an at-home workforce. Progent can deploy online, automated cybersecurity inventory scanning for rapidly and economically detecting a broad range of security weaknesses that can be found over the Internet. Progent's security audit experts, which can be managed by data security professionals with top credentials such as CISM, ISSAP, and GIAC, can help your business to evaluate your operations and governance policies and assess your IT architecture to allow you to implement the highest level of security for your at-home workers.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing key things to focus on for protecting a network that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
Data Protection covers saving and recovering critical information in order to avoid data loss and reduce recovery time and effort in the event of storage problems due to equipment issues, programming glitches, human error, cyber attack, or other causes. Dependable data protection solutions can be especially challenging to design and manage in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for teleworkers must address diverse kinds of user-owned endpoint devices. Progent can provide quick online help from consultants familiar with a broad array of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies often envision circumstances that call for a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can help your business to develop, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager features a centralized platform for safeguarding critical data by controlling local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote devices and applications. Managed endpoint devices can be personally owned or business owned. IT admins managing the enrolled endpoint computers of teleworkers can use Intune to provision and authenticate applications on managed devices, push updates and certificates, configure rules for accessing data and resources, set passwords, create VPN connections, control how home-based workers share data, set up threat protection, ensure security compliance, and erase corporate data from missing, stolen or decommissioned endpoint devices. Intune runs with iOS, Android, Windows, and macOS devices. To find out about Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the devices of your at-home workforce, see Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that allows network administrators to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a one-time purchase. Key features of Workspace ONE include fast over-the-air provisioning of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Colorado Springs, Colorado business, phone
An index of content::
Multi-factor Authentication On-site Technical Support
Best Zero Trust Security IT Consultants
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Risk Mitigation Consulting
24x7 CRISC Certified Support Services
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery plan in case of an IT network disaster. Progent can help you create a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop system architecture that takes into account reliability issues involving a wide array of infrastructure technologies and processes.
Solaris Online Support
UNIX Consulting
Progent's Solaris family consulting services provide small companies and software developers help with administering and maintaining Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient one-stop source to show you how to create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Power BI and Oracle Contract Programming
Power BI Pro Integration Firm
Progent's Power BI experts can help your business to design, install, manage, update or troubleshoot your Power BI environment. Progent's database experts can assist you to prep your target data for Power BI visualizations. Progent can help you build and manage a local, cloud, or hybrid network model to run Power BI.
ProSight Ransomware Defense Consulting Services
Top Malware Forensics Computer Consulting
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based analysis tools from SentinelOne to guard endpoint devices as well as servers and VMs against known and new ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Maze ransomware hot line Specialists
Technology Professional ransomware data restore
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Top Quality SQL Server 2019 Express Remote Troubleshooting
SQL Server 2019 Enterprise Network Engineer
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or on-premises access to consulting experts in system planning and integration, application programming, SQL Server management, and network security.
Private Cloud Integration Specialist
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of dependability and expandability and is also simple to move to another host. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that allow small and midsize companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Online Support Services ASA Firepower
Firepower Firewalls Remote Support
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Hyper-V 3.0 Virtual Server Professional
Urgent Hyper-V 3.0 Virtual Server Consultants
Widows Server 2012 R2 Hyper-V enhances virtualization in important areas including secure multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to reduce IT expenses and enhance availability.
Citrix XenDesktop virtual desktops Network Consulting
Professional virtual desktop delivery
For Windows desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop solution that improves the strategic impact of your information network; integrate XenDesktop software with your physical and virtual servers, user devices, and printers; upgrade your existing virtual desktop software to the latest versions of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your network managers to follow industry leading practices to manage your XenDesktop solution effectively.
Computer Consulting SQL Server 2017 Database Migration
Award Winning SQL Server 2017 SSRS Integration
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and implement a smooth migration of your current SQL Server environment to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from as-needed design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on time and within budget.
On-site Technical Support Work at Home
Help and Support Work from Home Solutions
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IT Consultants Exchange 2016 Security
Online Consulting Microsoft Exchange
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Award Winning Java programming Professionals
SQL Server Reporting Services Onsite Technical Support
Progent's expert software programmers, database architects, and project managers can assist enterprise clients to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can assist customers fill in expertise gaps by providing relational database architects and programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to integrate SharePoint with other data sources such as SQL Server and Excel to create data-intensive intranets and portal sites. Progent also offers expertise with web development technologies and can help businesses to build, enhance, repair, or migrate web applications to utilize the latest advances in web technology.
64-bit Upgrade Online Consulting
Microsoft and Cisco 64-bit Computing Services
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to make sure it handles all of the key 32-bit applications that you want to retain plus the new 64-bit editions of applications you plan to run.
SQL Server 2014 and Windows Server 2012 R2 Technology Consulting
SQL Server Analysis Services Computer Engineer
Microsoft SQL Server 2014 incorporates major enhancements in key areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works seamlessly across all types of applications including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises services that include planning, deployment, management, remediation, and software development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
IT Consulting Multi-factor Authentication
ProSight Duo MFA Specialists
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
SQL Server Application Support
Microsoft SQL Services
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of cutting-edge enterprise-class programs that can provide your business a significant competitive advantage. SQL Server features built-in support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET platform.
Meraki 802.11ac AP Integration Services
Meraki Traffic Shaping Remote Consulting
Progent's Meraki Wi-Fi access point consultants provide online and onsite support services to help organizations of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based wireless networks for environments that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their mobility or device.
Remote Consulting Windows Server 2022 Hyper-V
Best Windows Server 2022 Disaster Recovery Online Consulting
Progent's certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Computer Consulting Service Desk Sharing
Specialists Extended Help Desk
Progent's Standard Help Desk Services provide a comprehensive solution that manages all facets of online Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Support services are offered at a significant discount from Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to handle challenging issues.
Unified Mobility Connect Network Consulting
Unity Express On-site Support
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the foundation of Cisco's communications and collaboration platform. CUCM and Cisco Unified CM Express offer a location-independent IP-PBX by integrating tightly with applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's Cisco-certified network consultants can deliver effective and affordable remote and on-premises expertise to help businesses of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and technical support services that add optimum business value. Progent's consultants can help with any aspect of Unified Communications Manager support and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Service Desk Sharing Computer Consulting
Top Rated Support Outsourcing Supplemental Call Center
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Microsoft Expert Exchange Server Upgrade Specialist
Microsoft Exchange Server Migration Consultancy
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the benefits of Microsoft Exchange 2010 for your company and can help you to design and implement an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will offer quick return on investment by improving your workers' efficiency, lowering the cost of equipment and service, simplifying management, and consolidating your vital communications platforms.
High-Availability Data Center Network Consulting
High Availability Data Centers Services
Progent's Data Center consultants can help you find fault-tolerant data centers that match the specific needs of your company. High availability off-site data centers are especially attractive to small businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent can help you get all the advantages of high availability data centers and fault tolerant colo sites by offering a full range of consulting and support services.
Engineer Microsoft ISA Server
Technical Consultant ISA 2004 Firewall
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive backgrounds developing corporate security solutions for IT networks with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and implement a configuration of ISA Server 2004 that meets your information security requirements without restricting your network.
Dynamics NAV Applications Consulting
Axapta Installation support
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system packages to suit your unique business requirements. Progent's Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also offers expert e-Commerce consulting services for secure, company-wide resource sharing as well as integration with CRM packages.
Windows 2003 Online Technical Support
Microsoft Windows 2003 Network Consultants
The service background of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your company's goals. Progent can also help you with planning, deploying, managing and troubleshooting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Windows NT.
Google Android integration Remote Support Services
Android Active Directory IT Consulting
Progent's veteran group of IT consultants and subject matter specialists have years of background providing remote and on-premises assistance for organizations of any size who need to integrate Android phones and tablets into their IT systems so that users can be productive while on the go. Progent has the range of know-how to resolve technical issues that involve numerous manufacturers and that represent a mix of legacy and current technology. Progent offers budget-friendly remote expertise to assist you with any aspect of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed technical support to assist you to resolve especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major network projects on schedule and on budget. Progent can assist with local, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones and tablets securely and productively.
Power View Coding
SQL Server Analysis Services Design Firms
Progent can provide remote and onsite consulting to assist you with any facet of business intelligence (BI) reporting from debugging or modernizing reports to planning and deploying a comprehensive business intelligence solution. Progent's management reporting consultants can help you to support your existing reporting environment, help you to migrate reports and databases from an outdated reporting product to a modern one, and deliver as-needed online training tailored to your individual needs. Progent's business reporting and analytics consultants can provide expertise in the leading business intelligence reporting and visualization tools including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
Small Business IT Consulting Firm Microsoft Certified Partner
Certified Microsoft Partner Network Providers
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and commitment required to earn the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company more complete technical solutions for your IT network.
Emergency Computer Engineer Zero Trust Security
ProSight Duo MFA On-site Technical Support
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
Top Quality MCSE Expert Certified Project 2019 Contract Programming
Project Online Desktop Client Development Firms
Progent's Microsoft-certified engineers can provide advanced expertise in deploying, managing and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective remote support services based on proven best practices to assist businesses of all sizes to get all the benefits of this leading project management solution. Services offered by Progent include system design, installation and upgrades, setting up secure file and status sharing among local and offsite users, network infrastructure optimization, and specialized webinar training.
Online Support Exchange 2019 MCDB Cache
On-site Technical Support Exchange 2019 Cloud Voicemail
Progent can assist you in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook.
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