Colorado Springs At Home Workforce Configuration Consulting Experts
Solution Design, Configuration, Administration and Troubleshooting Consulting Experts
Expanding your remote workforce may have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Colorado Springs company to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Colorado Springs, Colorado organizations to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home workforce can be especially challenging if you must accommodate a mix of personal hardware like PCs and laptops, routers, and wireless APs from different vendors and with a variety of operating systems and firmware releases. Progent's background providing remote help for both outdated and modern technologies in remote office solutions enables you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for making necessary upgrades. Services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to establish a secure tunnel for authorized at-home workers to use IT resources located at your company data center or in the cloud. Progent's consultants can help your company to deploy and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a remote computer's desktop. This technology gives IT managers substantial control over the digital ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide expert online consulting for integrating routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting the whole family and guests, are frequently used by at-home employees to access their Internet router for work. This can cause throughput and security issues. Progent can help businesses to resolve these issues by delivering services like Cisco Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless AP setup help.
- Internet connectivity solutions impact the speed and availability of connections between telecommuters and the company data center. Line-of-business applications may require redundant Internet connections in the event the normal connection breaks. Progent offers expertise for identifying Internet service providers, choosing appropriate bandwidth and data volume bundles, and integrating fault-tolerant Internet connections. See Internet connectivity solutions.
IP Voice Integration for an At-Home Workforce
Extending the corporate PBX system to include teleworkers is critical to supporting an effective at-home workforce. A variety of cloud-based digital PBX products are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice environment that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist businesses optimize their current Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and provide on-demand deployment and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from major vendors enable online discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business clients to support your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to tune your network architecture to run them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich environment of applications that deliver a cohesive user interface for sharing information throughout multiple sites and on a wide range of endpoint devices. Progent has delivered online consulting support for Microsoft SharePoint and Exchange since their first releases and can help your company to configure these critical collaboration products to maximize the effectiveness of your at-home workforce.
SharePoint uses web sites to enable collaboration and information sharing by offering policy-driven access to data, workflow, and utilities for looking through company-wide information silos. SharePoint allows you to create protected web portals that permits at-home workforce to view and edit aggregated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange expertise, refer to planning and configuration consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based storage service, similar to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers anywhere can share them safely through a browser. Provided with Office and Microsoft 365, OneDrive allows remote workers to co-edit files. Edits made offline are automatically uploaded when you reconnect to the Internet. For details about Progent's consulting expertise for OneDrive, see Onedrive configuration experts.
Cloud Integration for Remote Workers
Progent offers advanced online support for helping businesses to create, manage and troubleshoot integrated hybrid network models that incorporate physical data centers, teleworkers, branches, and public cloud services. Progent offers expertise for all types of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers fix issues with cloud connectivity, identity, and security.
Azure is a leading platform for public cloud services that allows you to utilize infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Azure offers over one hundred cloud-based services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist you to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected connections to Azure services for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Azure, visit Microsoft Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of client productivity software and cloud services offered on a subscription basis. Microsoft applications and services are provided in a selection of bundles intended for customers ranging from individuals and households to large corporations. Progent can provide quick and easy remote contact with consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the various subscription plans available for Microsoft 365 and configure 365 applications for your teleworkers to achieve top business value. For information about Progent's expertise for Microsoft 365, see Microsoft 365 consulting support.
Microsoft 365 Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the benefits of reduced costs for data center infrastructure, easier management, dynamic scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run transparently with local Exchange environments, allowing you to build hybrid networks. Progent's Exchange experts can provide as-needed assistance to guide you past challenging IT roadblocks and also offer comprehensive project management services to ensure your remote workers have convenient and safe access to your Exchange Online environment. To learn Progent's consulting services for Exchange Online, go to Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's top source of cloud services. Progent offers quick and affordable online contact with cloud connectivity consultants who can help your organization to design, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help your company to create a high-availability network architecture to make sure your employees have a consistent computing environment regardless of whether they are working from your main office, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular collection of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your business to scale your current IT assets with the Google Cloud, and Progent's database consultants can help you make your critical applications cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent's consultants can help your organization to set up VMs on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify access management for teleworkers with GCP Cloud Identity services. Progent can also assist your business to use GCP's unified management technology to control and track your GCP ecosystem. For information, visit Google Cloud Platform (GCP) consulting support.
Help Desk Services for Telecommuters
A fast, organization-wide switchover to a from-home business model, which could be activated by an epidemic or as an element of a disaster recovery plan, can overstretch even a well-staffed internal Help Desk. Progent's Call Center services make it possible for businesses to outsource or expand their Help Desk with Progent's remote Technical Response Center services.
- Progent's Standard Call Desk support services leverage Progent's extensive team of online IT support experts combined with world-class trouble ticketing and follow-up software to offer an affordable, modern Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 desktop support from service requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to check or update their current trouble tickets, add information, and upload screen captures or attachments. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT specialists to deal with advanced issues. To learn more, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service enables you to supplement your existing Help Desk organization by sharing delivery of Call Desk support seamlessly between your regular support organization and Progent's extensive roster of PC support engineers and subject matter specialists. Progent's co-managed Call Desk service is based on a co-sourcing support model based on the leading professional services automation (PSA) platform for managing service requests and ticketing, assigning ownership, tracking progress, and generating reports. To find out how Progent's Support Desk Supplementation Services can enable your business to provide world-class technical support to your telecommuters, refer to Progent's Support Desk augmentation Services.
Security and Compliance for Telecommuters
Work-from-Home staff members typically use their own devices and usually operate in a poorly secured physical space. This situation increases their vulnerability to malware threats and requires careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of security policies built on best practices. Progent's seasoned team of IT security support consultants can assist you to design, configure and maintain an effective security solution that protects critical information assets in environments that incorporate telecommuters.
Firewalls allow you to create a network that can be safely utilized by on-premises users as well as by an at-home workforce, mobile users, suppliers, customers, and other stakeholders. Modern firewall devices allow you to assign and manage appropriate permissions to different groups of users and to expand your network and adjust your security as your company evolves and as network attacks become increasingly sophisticated. Progent supports both new and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, go to firewall configuration and support expertise.
Remote Endpoint Monitoring makes it possible to track the various devices utilized by teleworkers and either block or identify and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each protected endpoint device, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to detect new threats at inception. When a cyberattack is spotted, ProSight ASM immediately disconnects the impacted device from the network to contain the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain protected even if they are offline. To find out more about ProSight ASM, refer to remote endpoint security monitoring for telecommuters.
Progent's Duo authentication service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a secured application and give your password you are requested to verify who you are via a unit that only you possess and that uses a different network channel. A broad selection of out-of-band devices can be used for this second means of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate several validation devices. To find out more about Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services for at-home workers.
Security Audits can evaluate the exposure of your network to all types of outside and internal security threats for a network that incorporates telecommuters. Progent can run online, automated cybersecurity analysis scanning for rapidly and economically uncovering a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by security experts with top certifications including CISM, ISSAP, and GIAC, can help your company to evaluate your procedures and policies and assess your network architecture to allow you to implement the highest level of security for your at-home workers.
Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper about key things to concentrate on for securing an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection covers backing up and recovering critical data so as to avoid data loss and reduce recovery time in case of storage problems due to hardware breakdowns, software glitches, operator error, malware, or any other reason. Dependable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for telecommuters must address multiple types of user-owned endpoint devices. Progent can provide quick online help from experts knowledgeable about a wide array of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity specialists can help your business to develop, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager features a unified solution for safeguarding critical information by managing on-premises, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Remote endpoint computers can be user owned or company owned. Network administrators managing the enrolled endpoint computers of teleworkers can use Intune to provision and authenticate applications on devices, push updates and certificates, configure rules for accessing information and resources, manage passwords, establish VPN tunnels, control how telecommuters share data, set up threat protection, verify compliance, and delete sensitive data from lost, stolen or deactivated devices. Microsoft Intune runs with iOS/iPadOS, Google Android, Windows, and macOS endpoints. To find out about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workforce, see Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that allows network administrators to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a one-time purchase. Top capabilities of Workspace ONE include fast over-the-air provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all categories of devices, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based services. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Colorado Springs, Colorado company, call
An index of content::
Support and Setup SCCM 2016 Peer Cache
SCCM 2016 Hybrid Integration Computer Engineer
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, allows safe self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Branch Offices Technology Consulting Services
Remote Office Network Consulting
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched ability for serving branch offices that need network help with the flexibility associated with with small organizations but which includes professional communications, thorough documentation, and compliance with corporate IT standards. If your enterprise has a sales office situated anywhere in California or any area covered by Progent's consultants, Progent can offer a wide array of in-person and on-line IT consulting services and network design expertise.
Oracle database administration Consultants
MySQL development Professional
Progent offers cost-effective online access to an Oracle-certified MySQL administrator or software programmer and can assist businesses of any size to integrate and manage MySQL in a robust network infrastructure that provides advanced speed, expandability, and protection. Progent also has proven skill assisting companies port applications from an Oracle environment to MySQL.
Best Computer Consultants SCVMM 2016 and Hyper-V
Microsoft Experts SCVMM 2016 and VMware Remote Consulting
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified solution for deploying and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from legacy releases of Virtual Machine Manager, design workflows for building and installing VMs and VM hosts, design fault-tolerant compute and storage clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and help you assess the potential business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Hyper-V consulting and VMware ESXi expertise.
After Hours ProSight Phishing Defense Consultant
Specialists ProSight Next Generation Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware.
Juniper SSL VPN Protection
Juniper SA6500 SSL VPN Security Organizations
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Navision Applications Consultant
Microsoft Dynamics NAV Consulting
Progent can provide you with application developers who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to suit your specific business needs. Progent’s Microsoft-certified support experts provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for secure, corporate-wide information sharing as well as interfacing with Customer Relationship Management applications.
Catalyst 802.11ax Access Point Remote Support
Cisco EWC for Catalyst 9100 AP Consultant Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP experts offer economical online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Windows Server 2022 Storage Replica On-site Technical Support
Windows Server 2022 Storage bus cache Technical Support Services
Progent's certified Windows Server 2022 experts can help your organization to design and carry out an efficient upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Engineer Branch Office
Biggest Branch Offices Network Engineer
Years of background providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for serving branch offices that require IT service with the responsiveness associated with with small companies but which includes effective client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation has a branch office located anywhere in California or any area served by Progent's engineers, Progent can offer a broad range of on-premises and on-line IT consulting services and network design expertise.
Contract Network Consultants Positions
Network Engineer Work From Home Job
Progent is hiring a range of full-time employees such as solutions-driven MCSEs; system experts who have Cisco CCNP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop environments, disaster recovery planning, data protection, and VMware technology. Progent is also seeking desktop support experts, remote service specialists, and CISSP or CISM certified security consultants. Progent is also hiring veteran managers who can operate effectively in our dynamic, virtual office model. Progent works with freelance consultants who have proven knowledge and working experience in high-demand IT areas beyond Progent's primary technical concentration. Progent's Experts Group hires independent consultants who offer advice and development support for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with popular operating systems such as Linux, Macintosh, or Solaris, or offer expert skills in areas like telecommunications, web design, EDI, web commerce, or database management. Independent consultants certified by Progent coordinate with Progent's full-time consultants to provide comprehensive IT services for small business networks.
Amazon AWS integration Programming
Programming Firms Amazon AWS integration
Progent offers affordable remote consulting to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-based or hybrid cloud environments that seamlessly incorporate Amazon AWS resources. Progent offers as-needed consulting to assist you to resolve complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Microsoft 365 Project Pro Developer Firm
Services Microsoft Project My Sites
Progent's Microsoft engineers offer advanced expertise in deploying, operating and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective online consulting services based on industry best practices to help organizations of all sizes to receive all the benefits of this powerful project management solution. Support services offered by Progent include solution design, software configuration and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training.
Largest Cisco VPN Online Support Services
Cisco Certified Expert Remote Access Online Help
Cisco's security and offsite access solutions for small to medium sized companies offer a full range of easy-to-administer protection products to let you protect your entire network infrastructure. Cisco's Virtual Private Network line includes switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection solutions that fit best with your business objectives.
Extended Call Desk Network Engineer
Supplemental Call Center Onsite Technical Support
Progent’s Co-managed Call Center service allows your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA tool for handling service requests, ticketing, ownership, status tracking, and metrics.
Microsoft SQL Server Design and Installation
Microsoft SQL Server Setup and Support
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge high-end applications that can provide your company a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server applications that are well connected with other applications powered Microsoft's .NET environment.
CISA Cybersecurity Audit Consulting Services
Top CISA Certified Security Audit Professional
The CISA credential is an important qualification that indicates expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier Cybersecurity audit professional able to help businesses in the fields of IS audit services, information technology administration, systems and architecture ROI, information technology support, safeguarding of data assets, and business continuity planning.
Remote Freelance Macintosh Consultants Home Based Virtual Office
Contract Job Opportunities Independent Macintosh Contractor
Our Experts Team offers consulting in key areas including Apple OS networking and programs; Expertise for Linux-based, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and vertical program help; Chief Information Officer, business analyst, and project management outsourcing; Custom applications design and integration; Web, electronic business, Electronic Data Interchange, and client information portal design and deployment; Database support and performance consulting; Business information expertise; and Telecom systems support.
Urgent Microsoft Certified Exchange 2016 Upgrade Online Support Services
Open Now Microsoft Exchange Server 2016 Migration Online Troubleshooting
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including designing HA system topology for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Firewall Consultant
ISA 2000 Server Online Technical Support
Progent’s Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to detect many threats that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced planning and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Professional ProSight SSL management
network asset documentation management Consultant Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save as much as half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Microsoft SharePoint Server 2013 Consultants
MCSE Expert Certified On-site Technical Support SharePoint Business Connectivity Services
Progent has been providing SharePoint support since the initial product was published over a a dozen years, and Progent has the breadth and depth of technical knowledge to help organizations of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide if an in-house, Cloud-based or hybrid deployment is best suited for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 migration.
Windows Server 2022 Security and Compliance Online Troubleshooting
Consultant Windows Server 2022 Storage bus cache
Progent's certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Fault-tolerant Load Balancing Computer Consulting
Technology Consulting Services High-Availability Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced program, network infrastructure routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
Microsoft Dynamics GP 2015 Custom Programming Professionals
Dynamics GP 2015 Azure AD Consultant Services
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud readiness, supports popular handheld devices, allows one-time login with Microsoft Azure AD, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the depth and breadth of knowledge and hands-on experience to resolve the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the business value of your investment in this mission-critical product.
Expert Microsoft Certified Onsite Technical Support SharePoint Server 2019
Computer Consulting SharePoint
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or customers to connect to, organize, share and manipulate useful data, documents, and software and to interact with other people. It allows faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge accessible inside and outside a business network. Windows SharePoint Services join workers, clients, workgroups and major tasks with the data they’ve created in a way that makes data easy to locate, download and apply.
ProSight domain management Consultants
ProSight IT documentation management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.
Office 365 Skype for Business Integration Support
Microsoft 365 Planning Computer Consultants
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to build and manage hybrid networks that transparently integrate local and cloud resources.
SharePoint Server 2019 Troubleshooting
24-7 SharePoint Network Consultant
Progent’s Microsoft-certified experts can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a central location for your workers or customers to access, organize, distribute and interact with useful information, files, and software and to communicate with other people. It enables quicker and better decisions, more efficient access across teams and more streamlined business processes. The primary objective of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and without a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they’ve developed in a manner that makes data convenient to locate, download and apply.
ProSight Managed IT Services for Small Businesses Consulting Services
Consultancy Small Business Network Management Outsourcing
Progent's ProSight family of managed services are intended to provide organizations who maintain small internal IT support teams with low-cost access to enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include fixed network maintenance expenses, smart automation of routine management processes, ongoing adoption of the latest information technology, graceful migration from legacy technology to modern solutions, close alignment of computer technology with strategic goals, access to seasoned network experts, and freeing up management to focus on business instead of fast-evolving information technology.
Whitepapers IT Outsourcing and Co-sourcing
IT Outsourcing Best Practices White Papers
Progent’s IT outsourcing packages offer budget-friendly computer consulting for medium-size organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing a web-based business solution, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, allowing network service expenses to increase in a more linear and manageable fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available network foundation for your critical Windows-based business software such as Windows 2008, Exchange Server 2007, and SQL Server.
Microsoft Office Computer Consultancy Firms
Microsoft Office 2000 Integration Firm
Progent imposes no minimum fee and requires no retainer for support services delivered during regular business hours. Progent's small granularity avoids big invoices for quick fixes so you will not be forced to allow less critical problems to stay unaddressed. .
Cisco PIX to ASA upgrade Support and Help
Firepower Services Technical Consultant
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Professional Microsoft 365 Word compatibility
Technology Professional Microsoft Word Online
Progent's Microsoft Office Word and Microsoft 365 Word consultants can provide a wide range of economical remote consulting services to assist you to maintain your existing Microsoft Office Word solution or assist you to upgrade to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between different versions of Word, integrating Office Word with other Office applications like Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security support, smart phone synchronization, and remote training classes customized for your special requirements.
Support and Help Service Database
24x7 Tracking Service Costs Help and Support
Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many independent consultants or local support organizations who provide minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports sent by each consultant to each customer. The practice of documenting and archiving support records results in more effective support and avoids a variety of typical problems such as when a service client is effectively held captive to a consultant who won’t let go of vital service information.
Small Office Support
Small Office IT Consultant
If you have a small business information system with 10 to 50 network users, Progent's network outsourcing services save your business from dependence on an individual freelance service provider while giving you cost-effective and dependable access to high-quality technical expertise. By providing IT support help when you need it, offering advanced expertise for key applications, delivering value-added support such as 24x7 network monitoring, and charging only for support you use, Progent offers you an economical way for maximizing the business value of your small office information system. Progent is the smart way for small organizations to build and maintain a reliable and secure IT system and to benefit from fast access to the experienced help typically restricted to enterprises who can afford a sizeable internal IT organization.
Subscription Anti-Virus
Antispam Small Business Subscription
E-Mail Guard is Progent's economical antispam and anti-virus managed service that gives small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other types of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-based spam filtering and virus defense services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware type, or data center location.
SCVMM 2016 Rolling Upgrade Support Outsourcing
Support and Help SCVMM 2016 Storage Replica
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and VM hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts offer world-class Windows Hyper-V consulting and VMware vSphere support.
Fortinet 200 Series Firewalls Remote Consulting
Fortinet 800 Series Firewalls Network Consultants
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet firewalls to protect all your IT resources at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Juniper NetScreen IPsec VPN Intrusion Detection
Top Juniper NetScreen VPN Firewall Configuration
Progent's Juniper-certified NetScreen engineer can assist you to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor systems.
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