UNIX and Linux Phone-based Support Services for
Colorado Springs Small Business Network Systems
For small businesses in Colorado Springs Colorado, Progent offers support for computer systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the U.S. (See Progent's customer recommendations). Progent also offers the consultation CCIE-qualified engineers for complex connectivity problems, plus the services of CISSP and CISM-accredited security engineers to help with high-level security design and business continuity planning.
Progent's online support services offer exceptional leverage due to the fact that they have the real-world experience and the sophisticated tools to solve most information system problems rapidly. Efficient support reduces direct costs since service calls take up fewer billable minutes. Online support also eliminates the cost of dispatching an engineer to your office. Your company saves even more in indirect costs by minimizing or avoiding system downtime and associated losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused executives.
Progent's pricing model for online support is structured to stretch your network support investment. Progent charges per minute for telephone-based assistance, so you are billed only for the support that you receive. Unlike many online service organizations, Progent requires no startup fee or minimum payments. Progent's one-minute granularity and simple model for billing do away with situations where fast repairs manage to turn into major tabs. Progent's skill at solving technical issues quickly results in your business saving money.
Progent's Remote Support Technologies
Over time, Progent has fine tuned a set of customized technologies and field-proven processes that permit the maximum degree of efficiency for online help and repair for small and midsize business information systems. Progent offers protected VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Secure VPN connectivity enables the engineers of Progent's remote service group to connect to your company's computer system remotely without breaching network security.
Progent's sophisticated customer support reporting system includes comprehensive documentation of all service that Progent's customers have received. Progent's team service personnel have access to the history of assistance delivered to each Progent client by any Progent engineer. This database of trouble tickets and resolutions is organized as a quickly exploitable internal database that enables Progent's online technical experts to share their knowledge company-wide to ensure that the effectiveness of Progent's support services grows daily. Progent's high-level certifications and close relationships with important technology companies such as Cisco and Microsoft make available additional extensive technical databases and allow fast response from vendors' internal support staff with the result that Progent's online service specialists are able to arrive at optimal solutions promptly.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone services in Colorado Springs Colorado or to find out additional information about Progent's online support programs, call Progent at
Online Technical Support Services Available from Progent
Progent's remote technical support engineers offer credentials in an extensive set of technologies. This broad scope of IT skills permits Progent's engineers to tackle almost any crisis that may occur in a small business information system. Credentials held by Progent engineers in UNIX/Linux platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To support clients with multi-OS environments, Progent also offers the services of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Remote technical services available from Progent to customers in Colorado Springs include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and macOS and OS X phone-based support services address a broad spectrum of computer technology such as system infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows coexistence, VMware products for server hardware consolidation and simplified administration, and migration from older systems to current MS Windows or Linux environments. Progent's team-based approach to solving technical problems enables fast escalation, when required, to engineers with appropriate expertise to handle complex situations. This expedites solutions of critical problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux consultants can provide emergency online assistance for troubleshooting anomalies affecting UNIX/Linux systems powered by leading derivatives of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX
- HP-UX
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
The Cisco Certified Internetwork Expert certification is the top recognition for network professionals, and certifies an individual's network technology skills at the master level. CCIEs can resolve even the most complex problems encountered in network planning, deployment, administration, security, and problem solving. CCIEs can cooperate closely with Cisco's in-house product support engineers in analyzing anomalies with IOS Software network management tools and coming up with alternate approaches or locating program updates. Cisco CCIEs provide excellent cost-effectiveness since their deep expertise enables them to resolve the most difficult problems rapidly. In common cases, less seasoned consultants can struggle for many hours or even days with the same problems that a CCIE can resolve in a few minutes.
Few consulting providers make Cisco-qualified CCIEs accessible to assist small and medium sized companies. Progent offers quick telephone access to a Cisco-qualified CCIE so your company can get urgent assistance for complex network infrastructure problems that are hurting business efficiency but are not within the experience of your ordinary computer support resources. Progent's Cisco-qualified CCIE consultants can connect to your network via advanced on-line troubleshooting technology to provide fast, secure, and economical diagnosis and remediation.
Progent's Cisco-qualified CCIEs can provide assistance with the complete line of Cisco's popular family of connectivity appliances including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network solutions.
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Certified MS Windows Support
Progent's Microsoft-premier online service engineers can provide network problem solving and consulting help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can help you with a broad range of platform support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 set up,
MS Exchange 2019 integration,
MS Exchange 2016 Server planning and deployment, Exchange Server 2013 configuration,
Exchange 2010 management,
SharePoint 2016 migration and hybrid deployment consulting,
SharePoint Server 2019 planning and deployment, Microsoft Teams expertise, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server management and Office Communications Server upgrade, Microsoft Forefront TMG 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 support,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent also offers a broad range of remote PC desktop support such as Windows 7 migration help, upgrading to 64-bit desktop applications, configuring Microsoft Office 2010, and automating PC desktop image creation.
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CISM and CISSP Premier System Security Professionals
Progent's qualified CISM and CISSP network security consultants offer a range of security services to strengthen the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or help you to recuperate rapidly after a damaging penetration. Security consulting services offered by Progent include: thorough network security analysis using utilities such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Nikto; fast recuperation from virus and worm attacks; configuring firewalls; designing safe architectures for off-site and mobile access; defending your email system from spam and DHA attacks; and instituting 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online support to help organizations of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of experience providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent can provide the services of world-class remote consulting experts for contract projects that small businesses often need. Billing charges for longer-term consulting projects are set according to the qualifications of the consultants required. Progent's experience with these special fields of information technology allows customers to complete major initiatives economically and on schedule. Progent's special online engineering services include:
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Call Center Expertise
Progent's Help Desk Call Center support programs for small and midsize businesses with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk services are designed for small organizations who don't have the money or time to create an internal Help Desk Call Center but who need quick access to a reliable Call Center with proficient phone support plus the available expertise to escalate the most challenging problems to advanced consultants.Progent's shared Help Desk services allow your business to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and subject matter experts. Progent's shared Help Desk service is an advanced support solution based on the top professional services automation (PSA) tool for managing end-user service requests, ticketing, accountability, status tracking, and metrics.
Progent's Help Desk consulting expertise can support you in creating an efficient new Help Desk Call Center or revamping your existing organization, selecting or modifying Help Desk software to meet the particular needs of your business, or adding temporary online staff to reinforce your existing Call Center team to handle high-demand events like software transitions, major upgrades, or installing brand new business software.
Progent's Call Center staff of experienced information technology professionals gives your customers in Colorado Springs Colorado instant access to an effective support group with years of background providing phone help and online diagnostics for computer environments powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Call Center the reputation as a key enabler of company efficiency, and Progent's target is to solve rather than simply document technical problems.
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Business Applications Services: Education, Development, and Troubleshooting
Progent's Applications Consulting staff provides remote and in-depth engineering support and education in special application fields including ERP, MRP, custom financial systems, and CRM. Progent also can deliver expertise, programming, and education for familiar Microsoft applications such as CRM, Office Project, Microsoft Office Word, and MS Excel. To find out more concerning Progent's expertise, customization, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Mac professionals can nurture the creative aspect of Apple Mac systems by delivering remote consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a variety of Macintosh programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common procedures like capturing or digitizing audio/video or establishing an audio/video post production facility.
Online Network and Server Monitoring Services
Progent offers companies in Colorado Springs Colorado online network monitoring support centered around MS Operations Manager IT infrastructure monitoring and reporting, customized by Progent to suit your environment so your computer maintenance is proactive and automated. By anticipating emerging trouble spots before they grow into network outages, system monitoring can minimize disruptive and costly network crises. Progent can also deploy system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft networks, or environments based on a combination of operating systems.
To contact Progent about emergency phone-based assistance with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Online Help, telephone
Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.
| City | Address | Phone | Link |
| Colorado Springs | Citadel Terrace, 685 Citadel Drive East Colorado Springs, CO 80909 United States |
(719) 941-1199 | Colorado Springs Network Support Services |
An index of content::
Excel for Mac Network Consulting
Excel for Mac PivotTables Network Engineer
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular office productivity programs. Progent's Apple-certified Macintosh consultants can help you configure Mac Office on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which carefully restrict collaboration between Apple Mac and Windows users.
Dynamics GP Software Information Technology Consulting
24/7/365 Dynamics GP/Great Plains Remote Support Services
Progent's Microsoft certified consultants provide a range of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial platform and corporate management tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP family, provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you are able to purchase only the functions you currently need, with the option to add users and increase capabilities in the future. Progent's Microsoft Dynamics GP Software support experts can show you how to install, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP.
Aironet 1700 Access Point Technical Support
wireless VoIP phone integration Support and Help
Progent's Cisco-certified Wi-Fi technology consultants can help organizations to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Catalyst Wi-Fi 6 AP Planning Support Services
After Hours Catalyst 9117 Access Point Online Support
Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants can provide affordable online and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Engineers Microsoft Windows Server Essentials
Windows Server Essentials Consultants
Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide comprehensive project management support so you can plan and execute an efficient move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Microsoft Skype for Business Instant Messaging Support
Best Skype for Business and Cloud Voicemail Services
Progent's Microsoft-certified consultants can provide online and on-premises consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with other communication platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security consultants can assist you create and validate a security strategy for your Skype for Business solution that is compliant with government and industry requirements.
ProSight Reporting Remote Infrastructure Monitoring Professionals
24x7 ProSight Reporting Infrastructure Monitoring Integration Support
ProSight Reporting is an expanding line of real-time reporting tools created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Urgent Security Penetration Testing Network Security Testing
Stealth Penetration Testing Network Security Evaluation
Stealth intrusion checking is a key component of any overall network security strategy. Progent's security professionals can run extensive penetration checks without the awareness of your company's internal network support resources. Unannounced penetration testing shows whether existing security defense systems such as intrusion detection alerts and event log analysis are correctly set up and consistently observed.
System Center 2016 and Office 365 Integration On-site Support
Microsoft System Center 2016 Endpoint Protection On-site Technical Support
Progent has more than two decades of experience deploying, and supporting the core components that make up System Center and can help you to design, configure, maintain, and fix your Microsoft System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can assist your organization to migrate to the latest version of Microsoft System Center from an older release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, automation, security and compliance, plus infrastructure and critical application performance monitoring.
Aironet 3700 Access Point On-site Technical Support
802.11ac Migration Computer Consultants
Progent's Cisco-certified wireless integration consultants can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Exchange 2003 Technical Support Services
Technical Consultant Exchange Server
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting email solutions for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high availability, easy access for remote and mobile users, efficient administrative tools, and productive integration with telephony. Progent provides expertise and support services for Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003, and Exchange 2K Server. Progent can also assist small or medium businesses to migrate to Exchange 2016 or Exchange 2013.
Top Quality Meraki MR53 Access Point Professionals
Urgent Meraki WiFi Management Online Support Services
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco appliances for unified management.
Urgent Specialist Lync Server 2013 disaster recovery
Lync Server 2013 and Active Directory Services
Lync 2013, rebranded Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that supports a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with app sharing, as well as IP-based and PSTN calling across a wide range of desktop and handheld endpoints. Progent's certified Lync 2013 experts and system integrators can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft 365 apps such as Outlook clients and PowerPoint.
Azure cloud migration Integration Companies
Azure Disaster Recovery Consult
Progent can assist companies of all sizes to migrate any part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can help you to understand the advantages and limitations of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and ensure that you sidestep the common mistakes small organizations make when moving to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
Remote Wireless Site Survey IT Services
Wi-Fi RF Coverage Maps Information Technology Consulting
Progent's wireless site survey services help you to plan, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering your business a WLAN that has the reception, performance, density, data protection, and roaming capability your company requires.
Android and Windows 8.1 integration Technical Support Services
Support and Integration Android Wi-Fi
Progent's seasoned group of network consultants and subject matter specialists have extensive experience delivering remote and on-premises assistance for organizations of all sizes who want to incorporate Android phones and tablets into their IT systems so that mobile clients can be productive from anywhere. Progent has the range of know-how to resolve technical issues that involve multiple manufacturers and that entail a combination of older and up-to-date information technology. Progent offers budget-friendly remote technical support to help you with any stage of planning, configuring, managing and maintaining your BYOD environment. Progent can provide occasional support to assist you to resolve especially stubborn technical problems, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and use Android phones and tablets efficiently.
Microsoft Certified Expert ISA 2006 Onsite Technical Support
Specialists ISA 2006 Firewall
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching platform for safeguarding the Internet-facing applications of any organization against a wide variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can show you how to design, cost-justify, pilot, install, configure and support the any edition of ISA Server on your information system.
Catalyst 2960 Switch Consultant
Remote Support Catalyst Switch IPv6
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables companies to realize all the advantages of bringing smart traffic control into their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network highly available to handle real-time requirements, scalable to facilitate growth, secure enough to protect restricted data, and designed for differentiating and managing all traffic to optimize network performance. Progent's CCIE certified engineers can show you how to pick out and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISSP certified security specialists can help you develop a comprehensive protection policy and set up Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
ProSight Virtual Machine Hosting Specialists
Emergency Private Cloud Integration Consult
Progent's ProSight Virtual hosting services offer small and midsize companies a range of advantages such as lower capital expenditures, reductions in operational costs, better executive focus, enterprise-class protection, greater availability, and regulatory compliance.
Emergency Cybersecurity Assessment Consulting Services
Network Security Assessment Consulting
Progent offers several security packages designed to deliver larger corporations a professional and comprehensive network security audit from a team of certified security engineers. All Progent's security assessment bundles feature a collection of procedures including network scans from within and from outside the corporate firewall, professional interpretation of scan results by certified security consultants, production of a report documenting the findings, plus a live high-level executive summary and a detailed live outbrief for in-house IT managers.
Dynamics 365 Business Central Integration
Dynamics NAV MRP Contract Development
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a unified soultions for financials, inventory, operations control, project management, procurement, sales and marketing, supply chain, and business reporting. Progent's Dynamics 365 Business Central consultants can assist you to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, local, or hybrid deployment model.
Open Now ISSAP Certified Security Consultants
24-7 Network Security Auditing Internet Security
For smaller organizations, computer security and information assurance and regulatory compliance can be too complex to stay ahead of but too risky to overlook. The largest largest institutions have been breached, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent has made it economical for smaller organizations to carry out vital security projects effectively by providing the advantage of billed time to the nearest minute with no minimum billing for online help. You have access to a seasoned computer expert to provide just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.
Microsoft Certified Expert Operations Manager Help and Support
Microsoft Operations Manager IT Consulting
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert online or onsite consulting services for SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to fix critical problems detected by System Center 2012 Operations Manager.
Fortinet FortiGate Firewalls Consulting
Fortinet 300 Series Firewalls Remote Technical Support
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist your business to integrate your Fortinet FortiGate security appliances to protect all your digital resources at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
MCSE Expert Certified Mobile Device Management IT Consultant
Intune Company Portal Information Technology Consulting
Progent's Intune consultants can help your organization to assess the strategic value of utilizing Microsoft Intune for managing your portable devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist your company to define security and compliance policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your network, deploy Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune solution.
Networking Consultants Branch Office
Specialist Site Move
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified IT consulting experts and certified Cisco network specialists can provide a variety of network consulting services including project planning, Sarbanes Oxley compliance, office moves, enterprise security, network design, local or remote branch office support, and technical support for co-location hosting environments. A Progent network architect can show you how to design a multi-office network that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help major enterprises design, integrate and support major rollouts of the latest versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to configure Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
At Home Workers Professionals
Remote Working IT Consultant
Progent has two decades of background helping small and mid-size businesses to design, deploy, optimize, administer, and troubleshoot IT networks that support at-home workers.
Technology Professional VMware NSX Architecture
VMware Site Recovery Manager Compliance Professionals
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and verify a repeatable process for restoring services rapidly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Engineer MySQL DBA
After Hours MySQL Community Edition Education
Progent can provide cost-effective online access to an Oracle MySQL DBA or application programmer and can help organizations of all sizes to integrate and support MySQL within a dependable IT environment that provides advanced speed, expandability, and security. Progent also has proven skill assisting businesses migrate applications from an Oracle environment to MySQL.
Altaro 365 Total Backup Technical Consultant
Hornetsecurity 365 Total Backup Specialist
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Top Quality Great Plains Migration Online Troubleshooting
Dynamics GP 2010 Outsourcing
Dynamics GP/Great Plains allows you to grow and manage your business more efficiently by offering deep availability of strategic data and a fast ROI. Microsoft Dynamics GP confers important business benefits such as its ability to expand the reach of your company, handle your accounting, computerize financial operations, unify procedures across your company, improve inventory control, increase order accuracy, expand revenue and shorten lead-time, and maximize free cash flow. Progent can help you set up and manage a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to make sure you derive the full advantages of your Microsoft Dynamics GP business management system.
Cisco Certified Expert Google Cloud Disaster Recovery Engineer
Google Cloud VM Consulting
Progent offers affordable remote and on-premises consulting to help businesses to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
Top Rated Network Load Balancing Network Consulting
Non-stop Load Balancing Online Support
Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.
Clustered Server Technical Support
Mission Critical Environment Remote Support
Progent's high availability system experts offer non-stop computing consulting, disaster recovery planning, system load balancing, high-availability interoffice access, high-availability Internet interface design, non-stop data center consulting, and other fault-tolerant operations consulting to help your organization create a 24x7 network for mission-critical applications. Progent has the background to design affordable, high-availability systems by deploying the expanding library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.
Cisco and Microsoft Certified Experts Branch Location Support and Integration
Online Support Remote Office
Years of background providing Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that need IT help with the flexibility common to with small organizations but which includes professional communications, complete documentation, and adherence to enterprise IT standards. If your enterprise has a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can offer a wide array of onsite and off-site network consulting services and network architecture assistance.
Consulting Mandriva Linux
Debian Linux Specialist
If your company is producing Linux-based software in an environment that has MS Windows-based servers, PCs, and office applications, Progent offers comprehensive IT outsourcing that frees you to focus on your field of strategic know-how while avoiding the constant distraction of managing your company information system. Through the use of automated network monitoring and by delivering remote and on-site assistance when your company needs it, Progent represents an affordable way for supporting an information system that provides excellent reliability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive network support outsourcing, virtual infrastructure, remote and in-person service and repair, 24x7 monitoring, and Contact Center support.
SCDPM 2012 and Exchange Integration Support
Data Protection Manager 2012 Consultants
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of all sizes to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed help for fixing particularly stubborn problems, or full project management services. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
ProSight Small Business Private Clouds Specialist
ProSight Small Business Private Clouds Engineers
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting team to provide small and midsize companies with a comprehensive IT outsourcing alternative that enhances network availability and protection, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers hosted in a secure and reliable facility on a fast, high-availability virtual machine set up and supported by Progent's computer service professionals.
WatchGuard SSL VPN Information systems Security Outsourcing
WatchGuard Firebox M270 Firewall Secure
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
SentinelOne Virus Recovery Experts Professionals
SentinelOne Singularity and Vigilance Integration Specialists
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
ProSight DPS ECHO Backup and Recovery Services Engineers
ProSight ECHO Hybrid Cloud Data Backup Services Troubleshooting
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup processes and allows fast recovery of critical files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Integration Services Catalyst Switching
Remote Support Services Catalyst Ethernet Switch
Progent's Cisco-certified CCIE networking consultants can help organization to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current devices.
MSP360 Managed Backup Troubleshooting
MSP360 B2 Backup Storage Computer Engineer
Progent can assist you to design, implement and troubleshoot a backup plan built around MSP360 technology. MSP360 enables file or image-based backup/restore for VMs and physical machines, works with all popular public clouds, and allows businesses to create a data protection ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss caused by user mistakes, system errors, ill-intentioned insiders, and external attacks such as ransomware. To learn more, visit ProSight DPS 360 Backup solutions.
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