Urgent Phone Consulting for Colorado Springs Colorado UNIX, Linux, or Solaris SystemsFor small companies located in Colorado Springs Colorado, Progent provides support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX and Microsoft platforms. Progent has delivered remote troubleshooting to companies in all 50 states in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified network specialists for challenging infrastructure problems, plus the assistance of CISA and CISM-certified security engineers to help with high-level security design and business continuity planning.

Progent's online support engineers offer excellent value due to the fact that they are equipped with the practical background and the advanced technology to resolve the majority of information system problems rapidly. Efficient support lowers immediate expenses since service calls accumulate a smaller number of chargeable consulting minutes. Online support also avoids the cost of sending an engineer to your office. Your company saves even more with incidental costs by minimizing or eliminating system downtime and associated losses resulting from business disruption, upset customers and vendors, idle workers, and distracted management.

Progent's billing policy for remote support is structured to get the most out of your IT service investment. Progent charges per minute for telephone-based assistance, so you owe just for the support that you actually get. In contrast to typical online support firms, Progent requires no startup fee or minimum payments. Progent's per-minute granularity and clean policy for pricing do away with situations where speedy. minor fixes somehow turn into big bills. Progent's skill at solving problems efficiently translates into your company conserving cash.

Progent's Online Technical Support Technologies
Over the years, Progent has fine tuned a collection of customized technologies and proven processes that permit the maximum level of efficiency for online engineering help and repair for small company information networks. Progent provides protected VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Secure VPN access permits the consultants of Progent's Technical Response Center to communicate with your computer system remotely without violating corporate security.

Progent's sophisticated service database system stores thorough records of the service that Progent's customers have received. Progent's authorized service personnel have the benefit of the details of services delivered to each client by every consultant. This archive of issues and repairs is structured as an easily exploitable support knowledge base that enables Progent's remote support engineers to share their knowledge with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's high-level certifications and working associations with important vendors including Cisco and Microsoft permit access to additional massive technical databases and allow priority response from vendors' internal engineering staff with the result that Progent's remote service specialists are able to arrive at the best resolutions promptly.

Initiate Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Network Assistance from Progent
To get started with Progent's remote support in Colorado Springs Colorado or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent requirement for network support, visit Immediate Emergency Support.

Phone-based Technical Support Services Provided by Progent
Progent's phone-based technical service experts possess advanced credentials in a comprehensive set of technologies. This breadth of IT skills enables Progent's consultants to handle practically any crisis that may crop up in a small or midsize company network. Credentials earned by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service consultants include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

To help clients with mixed-OS environments, Progent also offers the services of engineers who have high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP engineers.

Online support provided by Progent to customers in Colorado Springs include:

Additional Consulting Services Available from Progent
Progent can provide the skills of world-class online consulting experts for special IT projects that small businesses frequently request. Billing charges for ongoing consulting projects are set according to the level of expertise of the engineers involved. Progent's experience with these special areas of computer technology allows clients to execute critical initiatives within budget and on schedule. Progent's special remote consulting services include:
  • Help Desk Expertise
    Progent's Call Center service options for small companies with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Help Desk Call Center services are ideal for small companies who don't have the money or time to assemble and manage an internal Help Desk but who need quick response from an effective Help Desk Call Center with professional phone support as well as the technical depth to escalate complex tasks to advanced engineers.

    Progent's Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.

    Progent's Call Center consulting support can support you in building an efficient new Call Center or enhancing your established one, selecting or customizing Help Desk application software to handle the unique requirements of your corporation, or adding temporary online staff to work with your existing Help Desk team during high-demand events like software transitions, major upgrades, or installing brand new applications.

    Progent's Call Center staff of veteran network experts provides your computer users in Colorado Springs Colorado rapid contact with a large technical support group with substantial experience offering telephone-based support and remote troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's mission is to give the Help Desk perception as a significant contributor to company performance, and Progent's policy is to solve rather than merely report IT issues.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team can supply online professional consulting expertise and education in specific application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom development, and education for popular Microsoft business applications such as Microsoft CRM, MS Project, MS Office Word, and Microsoft Excel. To find out more on Progent's expertise, programming, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

    Progent's Mac consultants can nurture the imaginative elements of Apple Mac computing by providing phone-based consulting support and training in imaging, audio, and motion video. Progent's consultants can provide expertise in a large selection of Mac creative tools including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with common procedures such as capturing or digitizing audio or video or establishing an audio/video production studio.

    Remote Network Monitoring Support
    Progent can provide companies in Colorado Springs Colorado remote network and server monitoring support based on MS System Center Operations Manager network monitoring and reporting, enhanced by Progent to fit your environment so that your computer maintenance is proactive rather than reactive. By detecting emerging trouble spots before they cause downtime, proactive monitoring can avoid disruptive and costly network failures. Progent can also provide help with system monitoring tools such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows environments, or systems based on multiple OS platforms.

How Your Colorado Springs Colorado Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency online assistance with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
United States
(719) 941-1199 Colorado Springs Network Support Services




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    Progent can provide affordable remote support from consultants skilled in a broad range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent can provide help for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist your company to install, enhance, or maintain data backup systems for a range of topologies including local, edge to datacenter, cloud-based, or hybrid.

  • Red Hat Linux, Solaris, UNIX Technical Consultant Colorado Springs, CO, United States
  • Windows 11 Security Consultants Engineers Microsoft Windows 11 Snap Layouts
  • Windows 2003 Support Windows 2003 Server Remote Support Services

  • Consultants Duo Identity Authentication
    Duo Multi-factor Authentication Information Technology Consulting

    Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.

  • Windows 7 Upgrade Professionals Windows 7 Integration Consultant
  • Windows Server 2012R2 Multitenancy Specialists Network Consultant Windows Server 2012R2 Storage Spaces

  • Postini Support
    Anti-Virus Technical Support Services

    Email Guard from Postini offers continually upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Management technology through Progent's E-Mail Guard antispam and virus protection service offering. Progent's expert e-mail security consultants can help you devise an email security plan that includes anti-spam and anti-virus products and processes.

  • Windows Server 2016 Cloud Witness Consultants Windows Server 2016 and SCVMM Outsourcing
  • Windows Server 2019 Deduplication Online Support Services Consultants Windows Server 2019 Encrypted Networks
  • Windows Server 2019 migration Support and Help Windows Server 2019 Disaster Recovery Consulting Services

  • 64-bit Server Support Outsourcing
    On-site Support 64-bit Server

    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit infrastructure to verify that it supports all of the important 32-bit applications which you intend to retain plus the new 64-bit editions of applications you wish to install.

  • Work at Home Employees Consulting Experts near Colorado Springs - Collaboration Solutions Expertise Colorado Springs, El Paso County Top Teleworkers Consulting and Support Services - Colorado Springs - Collaboration Systems Consultants Colorado Springs Colorado
  • Work from Home Employees Colorado Springs Expertise - Call Desk Augmentation Assistance Colorado Springs Colorado Teleworkers Colorado Springs Guidance - Help Desk Call Center Solutions Expertise

  • Red Hat Linux Integration Support
    Redhat Linux Support

    Progent's Linux consulting experts offer small companies and software developers assistance with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

  • Work from Home Video Conferencing Network Consultants Teleworker Video Conferencing Remote Support Services
  • ransomware rebuild Consultant Phobos ransomware hot line Consultancy

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