UNIX, Linux, Solaris, and Apple Mac OS X Phone-based Support Services for
Colorado Springs Small Business Networks
For small and midsize companies in Colorado Springs Colorado, Progent provides support for networks based on UNIX or Linux or for environments that include a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided online troubleshooting to companies in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE network specialists for complex connectivity issues, plus the services of CISSP-accredited security consultants to help with advanced security design and disaster recovery preparedness.
Progent's remote technical support engineers offer exceptional leverage because they are equipped with the practical experience and the sophisticated tools to solve most network issues rapidly. This lowers direct costs because solutions accumulate fewer billable minutes. Remote help also avoids the cost of sending a consultant to your office. Your organization saves even more with incidental costs by reducing or eliminating network downtime and associated costs due to business discontinuity, disgruntled customers and vendors, idle employees, and distracted executives.
Progent's pricing model for online support is structured to maximize the impact of your IT service investment. Progent charges on a per-minute basis for telephone-based assistance, so you owe only for the services that you receive. In contrast to typical remote service firms, Progent requires no service activation surcharge or minimum fees. Progent's one-minute granularity and simple model for billing eliminate situations where quick repairs manage to end up as substantial tabs. Progent's skill at dealing with technical issues quickly translates into your company saving money.
Progent's Remote Support Technologies
Over the years, Progent has fine tuned an array of optimized tools and proven methodologies which promote the highest level of efficiency for online consulting and repair for small company computer networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN technology permits the consultants of Progent's remote service group to connect to your company's computer system remotely without breaching system security.
Progent's advanced customer support database application keeps thorough records for all service that Progent's customers have been provided. Progent's authorized engineers have access to the specifics of services provided to each client by every engineer. This archive of trouble tickets and solutions is stored as a readily retrievable internal knowledge base that allows Progent's online support engineers to communicate their knowledge company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's advanced certifications and close relationships with key technology companies such as Cisco and Microsoft make available additional massive technical databases and permit priority access to vendors' internal product engineers with the result that Progent's online consulting specialists can arrive at optimal solutions in the least time.
Start Receiving Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To get started with Progent's phone services in Colorado Springs Colorado or to find out additional information about Progent's online support options, call Progent at
Remote Technical Services Provided by Progent
Progent's remote network support engineers have advanced credentials in an extensive array of technologies. This broad scope of technical skills allows Progent's consultants to tackle almost any problem likely to crop up in a small or midsize business information system. Credentials earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional (CCVP), and Design Associate.
To help businesses with mixed-platform environments, Progent also provides access to consultants with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical support services provided by Progent to clients in Colorado Springs include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad range of computer technology such as system infrastructure, messaging solutions, system and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server consolidation and simplified administration, and transitioning from legacy applications to current Microsoft Windows or Linux-based solutions. Progent's group-based methodology for solving network issues enables fast escalation, when required, to engineers with task-relevant expertise to handle challenging situations. This accelerates repair of urgent problems, minimizes network downtime, and lowers service expense.Progent's UNIX/Linux consultants can provide urgent phone-based help for troubleshooting problems within UNIX, Linux, or Solaris systems powered by leading derivatives of UNIX such as:
- macOS and OS X
- Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
The Cisco CCIE credential is the highest accreditation for network engineers, and validates a consultant's networking knowledge at the master level. CCIEs can handle even the most intractable problems surrounding network infrastructure design, deployment, management, protection, and troubleshooting. Cisco qualified CCIEs work closely with Cisco's internal support staff in analyzing anomalies with IOS Software network management utilities and developing alternate approaches or locating program patches. CCIEs provide exceptional cost-effectiveness because their depth of experience enables them to find solutions for even the most intractable problems quickly. In typical cases, less qualified engineers can wrestle for many hours or days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes.
Few service providers make Cisco CCIEs accessible to support small and medium sized companies. Progent can provide fast telephone access to a Cisco authorized CCIE so your company can receive immediate support for serious network infrastructure problems that are crippling worker productivity but are outside the scope of your ordinary IT service group or consultant. Progent's Cisco CCIE engineers can tie into your network via advanced remote troubleshooting tools to perform efficient, safe, and affordable diagnosis and remediation.
Progent's Cisco-qualified CCIEs offer assistance with all of Cisco's top-selling family of networking appliances including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst Series switches, plus Virtual Private Network products.
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Authorized Windows Expertise
Progent's Microsoft-premier online support professionals can deliver computer system repair and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting professionals who can help your company with a broad variety of platform support such as
Windows Server 2012 R2 integration,
Windows Server 2008 set up,
MS Exchange 2019 deployment,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint Server 2019 planning and configuration, Microsoft Teams consulting, Skype for Business planning and deployment support, Lync Server management and Microsoft Office Communications Server troubleshooting, Forefront TMG management and ISA Server 2006 migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server planning,
Small Business Server 2011 support, and
Windows Essentials cloud integration.
Progent in addition offers a broad array of online desktop support including Windows 7 migration help, moving to 64-bit desktop applications, integrating Office 2010, and automating Business Desktop Deployment.
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CISSP, ISSAP, and CISM Certified System Security Professionals
Progent's qualified CISSP, ISSAP, and CISM security engineers offer a range of security solutions that can strengthen the protection of your UNIX/Linux, Solaris, Mac or Windows environment against assaults or help your business to recuperate rapidly after a damaging breach. Security consulting services offered by Progent cover comprehensive network security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; quick cleanup after malicious attacks; integrating firewalls; designing secure techniques for remote and mobile communication; guarding your messaging system against viruses, spam and directory harvest attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent offers expert remote support services to help organizations of any size integrate their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine physical resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration expertise. Progent has more than two decades of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent can provide the skills of world-class online consulting experts for special projects that small companies often need. Billing charges for ongoing consulting tasks are determined according to the qualifications of the consultants assigned. Progent's background in these special fields of computer technology allows clients to execute critical projects within budget and on schedule. Progent's special remote consulting solutions include:
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Call Center Support
Progent's Help Desk support programs for small and midsize organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Help Desk Call Center support services are designed for small businesses who lack the money or time to build and maintain an in-house Call Center but who want fast communication with an effective Help Desk Call Center with professional phone support plus the technical depth to escalate the most challenging tasks to advanced engineers.Progent’s Help Desk Co-management services allow your business to share responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the top PSA platform for managing service requests, ticketing, ownership, status tracking, and reporting.
Progent's Help Desk Call Center consulting services can support you in establishing an effective new Help Desk or revamping your existing one, evaluating or modifying Help Desk Call Center software products to handle the particular needs of your corporation, or adding temporary online personnel to supplement your in-house Call Center resources to handle high-demand situations like software migrations, major upgrades, or installing brand new applications.
Progent's Call Center staff of experienced information technology professionals gives your customers in Colorado Springs Colorado instant contact with an efficient support resource with years of background delivering telephone-based consulting and remote repair service for networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's focus is to earn the Help Desk Call Center recognition as a key enabler of company efficiency, and Progent's target is to solve rather than just report IT problems.
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Business Applications Services: Education, Custom Development, and Problem Solving
Progent's Applications Experts Team provides remote advanced engineering expertise and education in special application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, customization, and education for popular Microsoft business applications including CRM, Office Project, MS Word, and Microsoft Excel. To read more information concerning Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.Progent's Mac experts can promote the artistic components of Apple Mac systems by providing remote help services and education in imaging, audio, and video. Progent's support professionals offer assistance in a range of Macintosh programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Online Network Monitoring Services
Progent offers companies in Colorado Springs Colorado remote network and server monitoring services based on MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent for your business so that your IT maintenance is proactive and automated. By spotting looming problems before they grow into full-scale emergencies, system monitoring can head off inconvenient and expensive network breakdowns. Progent can also deploy network monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft Windows environments, or networks that incorporate a variety of OS platforms.
To get in touch with Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Nationwide Remote Support, telephone
Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.
| City | Address | Phone | Link |
| Colorado Springs | Citadel Terrace, 685 Citadel Drive East Colorado Springs, CO 80909 |
(719) 941-1199 | Colorado Springs Network Support Services |
An index of content::
SQL Server 2019 Machine Learning Services Network Consultant
Microsoft Certified Expert SQL Server 2019 and Exchange Online Consulting
Progent's Microsoft-certified SQL Server 2019 experts can assist you to assess the business case for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with consulting experts in system planning and integration, application development, SQL Server management, and cybersecurity.
24x7 Microsoft Certified SharePoint 2019 Information Technology Consulting
SharePoint 2019 Migration Specialists
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer affordable remote and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a cohesive intranet system.
CheckPoint FireWalls Network Security Test
24/7/365 Secure Check Point 1000 Firewalls
Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall utilities and appliances based on Check Point Software's security platform to offer an economical and effective security solution for your business network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and offer a single source for on-going technical support, maintenance, training, and consulting expertise.
Microsoft ISA 2004 Server Troubleshooting
ISA 2000 Server IT Consultant
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts can assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Engineer SCVMM 2012 PowerShell
Integration Support SCVMM
Progent's Microsoft-certified consultants can assist organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your business to move from an earlier edition of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Support for IT Service Providers Remote Support
Open Now Support for IT Service Providers Online Technical Support
Progent's Support for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your network consulting team.
Cisco Certified Remote Support Small Business Network Consulting Firm
Networking Companies Maine
Progent’s National Support Center offers nationwide remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service engineers provide telephone help and remote direct computer connection to troubleshoot and resolve network problems rapidly and economically. The breadth of technical experience available from Progent's team of nationwide support engineers allows Progent to escalate even the most difficult network issues to qualified specialists as required.
Technical Support Services Remote Access
VPN On-site Technical Support
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and maintain Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the versatility to evolve with your growing business needs. Progent’s Cisco-Certified network experts support Cisco’s comprehensive family of products targeted at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you deploy Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and tracking from a graphical Web interface.
Online Support Services Exchange 2013 Load Balancing
IT Consultants Exchange 2013 Compliance
Exchange Server 2013 includes significant improvements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped structure. These improvements favorably impact key areas such as ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design an efficient test and rollout plan, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.
macOS Networking Consultant Services
Apple Mac Connectivity Consultants
Progent's Mac support engineers can assist you with a broad array of network infrastructure areas such as system architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies such as Voice over IP and fast wireless connectivity. For business networks built exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and size to deal with the complexity of planning, integrating, and supporting a network infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
VoIP Technical Consultant
VoIP Phone System Online Help
Progent's CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Design Firm Macola
24-Hour Consultant Microsoft Dynamics SL
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific business needs. Progent’s Microsoft consultants offer experience in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for safe, company-wide resource sharing as well as integration with CRM applications.
Office 365 Deployment Readiness Computer Consultant
Office 365 AD FS On-site Technical Support
Progent can assist you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Apple OS X Tiger Network Consulting
Apple OSX Tiger Configuration
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also help you with Apple iPhone integration and iPad management, or migrating to iCloud. For business environments built solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your company's objectives.
Exchange 2016 Migration Support Services
Online Support Services Exchange 2016 Migration
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
24-7 SonicWall Ransomware Protection Auditing
Biggest SonicWall NSA 9650 Firewall Network Security Auditor
Progent's SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your corporate practices.
XenServer Virtualization Consulting Services
Citrix XenMotion Consult
Progent's Citrix-accredited consultants can help you to evaluate the strategic benefits of XenServer and other Citrix products, and can help you to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your current XenServer deployment and show you how to optimize consolidation, performance, protection, availability, and recoverability.
Desktop Consulting Service
Outsourcing IT Support Microsoft Mac and Linux Desktop
Progent can deliver a broad range of cost-effective support services to assist you to install, configure, troubleshoot, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide on-premises or online assistance for single machines or notebooks or work with you to design and implement a company-wide rollout of new or updated operating system software and applications. Progent can also provide engineers and technicians to assist your company to plan for and implement a company relocation or consolidation designed to produce the least possible disruption of your business.
Online Office Outlook Training Professional
Online Microsoft Office 365 Training Consult
Progent offers live remote instruction for an array of desktop applications and environments including Microsoft Office Excel, Word, Publisher and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the benefits of conventional physical classroom instruction, including immediate interaction between students and teachers, but avoids the costs of travel and the hassle of trying to accommodate the availability of multiple workers. Offered to single students or groups of all sizes, Progent's virtual training allows the instructor to run the class from a remote facility and the students can be spread throughout a campus or across the the U.S. Live online education deploys proven learning mechanisms such as virtual white boards, real-time questions, and shared desktops. Classes can be short and targeted to specific subjects or extended in duration and wider in scope.
Emergency Microsoft SQL Server 2005 Network Consultant
Support and Setup Microsoft SQL Server
Progent’s Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy development of advanced business applications that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering expertise, maintenance and problem solving services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.
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