Immediate Phone Help for Colorado Springs Colorado UNIX, Linux, or Solaris SystemsFor small businesses located in Colorado Springs Colorado, Progent provides help for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft Windows platforms. Progent has provided remote troubleshooting to companies in every state in the United States. (Refer to Progent's customer recommendations). In addition, Progent offers the consultation Cisco CCIE-certified engineers for complex infrastructure problems, as well as the services of CISSP and CISM-accredited security consultants to handle advanced security design and disaster recovery preparedness.

Progent's online support services represent excellent value due to the fact that they are equipped with the practical background and the advanced tools to solve most information system problems quickly. Efficient support reduces direct expenses because service calls accumulate a smaller number of chargeable consulting minutes. Online support also avoids the expense of sending an engineer to your office. Your organization benefits additionally in incidental expenses by minimizing or eliminating system downtime and associated losses due to business discontinuity, disgruntled customers and vendors, idle workers, and distracted executives.

Progent's billing model for remote help is structured to get the most out of your IT service investment. Progent bills on a per-minute basis for telephone-based consulting, so you are invoiced just for the support that you receive. In contrast to many remote service firms, Progent asks for no initialization surcharge or minimum job duration. Progent's one-minute billing unit and simple model for billing do away with situations where fast fixes manage to turn into big bills. Progent's skill at dealing with problems quickly results in your company saving cash.

Progent's Online Service Tools
Through years of experience, Progent has developed a collection of customized tools and proven processes which ensure the maximum level of efficiency for online help and repair for small and midsize company computer networks. Progent offers safe VPN support for gateways from a variety of leading companies including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN access allows the consultants of Progent's remote service group to link to your system without violating network security.

Progent's powerful service reporting application maintains extensive histories for all support that Progent's customers have been provided. Progent's staff engineers have access to the history of support provided to every customer by any consultant. This archive of trouble tickets and resolutions is stored as a readily retrievable support knowledge base that permits Progent's online support engineers to communicate their knowledge with the whole team to ensure that the value of Progent's support grows daily. Progent's high-level accreditations and working associations with important vendors such as Cisco and Microsoft make available additional vast technical databases and allow quick access to manufacturers' in-house support staff so Progent's remote consulting experts can find the best solutions in the least time.

Start Receiving Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Computer Assistance from Progent
To access Progent's phone services in Colorado Springs Colorado or to find out additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has a critical need for network help, go to Immediate Urgent Support.

Online Support Services Offered Progent
Progent's remote technical support engineers offer credentials in a comprehensive array of products and technologies. This breadth of technical skills enables Progent's consultants to tackle almost any emergency likely to occur in a small business information system. Certificates earned by Progent engineers in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Professional.

To help companies with multi-OS networks, Progent also provides the skills of engineers who have advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based services available from Progent to companies in Colorado Springs include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based support services cover a broad range of computer technology including system architecture, messaging solutions, network and operational security, UNIX and Windows coexistence, virtual server technologies for server consolidation and easy management, and migration from legacy applications to the latest MS Windows or Linux-based solutions. Progent's team-oriented methodology for solving technical problems enables quick escalation, if necessary, to consultants with appropriate experience to tackle challenging scenarios. This expedites repair of critical problems, minimizes lost productivity, and lowers service expense.

    Progent's UNIX/Linux consultants can offer emergency phone-based assistance for resolving anomalies affecting UNIX/Linux systems powered by leading versions of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Important Linux versions for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
    Cisco Consultants for Colorado Springs ColoradoThe Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network professionals, and indicates a consultant's technical knowledge at the expert level. CCIEs know how to resolve even the most intractable issues associated with network planning, integration, maintenance, security, and troubleshooting. CCIEs operate closely with Cisco's internal engineers in isolating problems with Cisco IOS network management utilities and coming up with workarounds or identifying program patches. CCIEs offer exceptional cost-effectiveness because their depth of expertise enables them to fix the most intractable problems quickly. In many instances, less seasoned service providers can struggle for many hours or days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes. Few service organizations make Cisco CCIEs accessible to assist small and mid-size companies. Progent can provide fast phone contact with a Cisco authorized CCIE so you can get immediate support for severe network infrastructure problems that are impacting worker efficiency but are not within the experience of your regular IT support resources. Progent's Cisco-qualified CCIE consultants can connect to your computer system via the latest remote support technology to provide fast, secure, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs offer consulting for the entire range of Cisco's top-selling selection of connectivity appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus VPN technology.

  • Certified Microsoft Windows Support
    Windows Expertise for Colorado Springs ColoradoProgent's Microsoft-certified online service engineers can deliver computer troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can help you with a broad range of technology support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, MS Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 migration, Exchange 2013 consulting, Exchange 2010 maintenance, SharePoint Server 2016 migration and hybrid integration expertise, SharePoint 2019 planning and deployment, Skype for Business Server planning and deployment consulting, Microsoft Lync Server management and Microsoft Office Communications Server troubleshooting, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server planning, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide array of online PC desktop support and troubleshooting services including Microsoft Windows 7 migration, moving to 64-bit desktop applications, integrating Office 2010, and automating workstation deployment.

  • CISSP and ISSAP Premier Network Security Experts
    CISSP Premier System Security Experts for Colorado Springs ColoradoProgent's qualified CISM and CISSP security consultants can provide a variety of security services to bolster the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist you to clean up rapidly following a serious breach. Security consulting services offered by Progent cover thorough security evaluation utilizing tools such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds tools and Nikto; fast cleanup after virus and worm attacks; configuring firewalls; building secure techniques for remote and mobile communication; protecting your email system from viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert online support to help companies of any size integrate their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that utilize on-premises resources along with public clouds. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Additional Consulting Services Available from Progent
Progent offers the services of world-class remote consulting experts for contract IT projects that small businesses often request. Progent's charges for ongoing consulting tasks are determined according to the level of expertise of the consultants required. Progent's experience with these important fields of computer technology allows clients to complete major projects within budget and on schedule. Progent's project-based online engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk programs for small organizations with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk support services, and Help Desk operations consulting. Progent's Standard Call Center services are well suited for small companies who lack the budget to build and maintain an in-house Help Desk Call Center but who want fast access to a reliable Help Desk with proficient phone assistance plus the technical depth to escalate complex tasks to high-level consultants.

    Progentís Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progentís shared Help Desk service is an advanced support solution based on the top professional services automation platform for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Call Center consulting expertise can guide you in establishing an effective new Help Desk or revamping your current one, identifying or modifying Call Center software products to address the particular requirements of your corporation, or providing temporary online staff to work with your in-house Help Desk group during high-demand events like software migrations, major updates, or rolling out new business software.

    Progent's Help Desk staff of seasoned network professionals provides your computer users in Colorado Springs Colorado instant assistance from an effective technical support group with extensive experience offering telephone-based support and remote diagnostics for IT systems that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Call Center perception as a significant driver of business efficiency, and Progent's policy is to solve rather than just annotate IT problems.

  • Applications Services: Education, Development, and Problem Solving
    Progent's Applications Consulting Team provides online and in-depth engineering expertise and education in special business application fields that include Enterprise Requirements Planning, MRP, customizing accounting packages, and CRM. Progent also can provide consulting expertise, custom development, and training for popular Microsoft applications including CRM, Office Project, Microsoft Office Word, and MS Excel. To learn more information about Progent's expertise, custom development, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Apple Mac experts can support the artistic elements of Apple Mac systems by delivering phone-based consulting support and education in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Apple Mac creative tools including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with common projects such as scanning or digitizing audio/video or building an audio/video post production studio.

    Online Network and Server Monitoring Support
    Progent can provide companies in Colorado Springs Colorado remote computer system monitoring services powered by Microsoft System Center Operations Manager network monitoring and reporting, adapted by Progent to accommodate your environment so that your computer maintenance is proactive rather than reactive. By spotting emerging problems before they grow into network outages, system monitoring can ward off disruptive and expensive service breakdowns. Progent can also deploy system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Windows networks, or systems that support a mix of OS platforms.

How Your Colorado Springs Colorado Company Can Contact Progent's Remote Service Professionals
To get in touch with Progent about urgent remote support with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, go to Progent's Urgent Phone-Based Support, call 1-800-993-9400, or go to Contact Progent.

Colorado Springs Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Colorado Springs Area.

Onsite IT Consulting
Progent locations in Colorado Springs Metro

City Address Phone Link
Colorado Springs Citadel Terrace, 685 Citadel Drive East
Colorado Springs, CO 80909
719-941-1199 Colorado Springs Network Support Services




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  • Cisco Virtual Private Network Technical Consultant
    VPN Consultant Services

    Cisco's security and remote access technology for small companies represent a comprehensive range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your company objectives.

  • On-site Technical Support BlackBerry BES Server BlackBerry Wireless Computer Consulting
  • On-site Technical Support Office 365 hybrid solutions for Exchange Office 365 and on-premises Exchange Support and Integration

  • Online Technical Support Microsoft SMS
    Microsoft SMS Server Remote Support Services

    Progentís Microsoft certified experts offer small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical software rapidly and reliably to appropriate users, lower product costs and stay compliant by determining usage profiles, improve Windows protection by increasing your knowledge of weak points and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational expenses by efficiently utilizing the management capabilities built into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.

  • Online Consulting MS Windows Small Business Server Microsoft SBS Technical Consultant
  • Online Consulting Microsoft Exchange Upgrade Urgent Exchange Server 2003 Upgrade Configuration
  • Online Support Services Fortinet FortiGate NGFW Firewalls Fortinet Firewall Web Filtering Network Engineer

  • Award Winning Small Office Manage
    Small Office Migration Consulting

    Progent is a pioneer in affordably delivering enterprise-class network support to small businesses. Progent's success in addressing the IT service needs of the historically underserved small business sector is the combined result of major technical and process innovations that have removed a great deal of the traditional costs out of administering network support, added unprecedented technical skill into the IT service mechanism, and significantly streamlined the repair process.

  • Open Now Consult Metro Ethernet ISP Service Plan Selection Consult
  • ProSight Email Data Loss Protection Consultancy Consultant ProSight Email Spoofing Protection
  • ProSight Virtual Machine Security Technology Professional Hyper-V Security Technology Consulting
  • Problem Escalation Through Teamwork Network Design and Configuration Microsoft Solutions Framework Project Methodology Network Documentation
  • Professional ransomware defense review ransomware protection checkup Consulting Services
  • Consulting Services Slackware Linux, Sun Solaris, UNIX El Paso County Colorado
  • Remote Idaho Software Recovery Small Business Network Consultant Ohio
  • Reseller Program for IT Services On-site Technical Support Network Support Resale Programs Integration Support
  • SMS Server Upgrade Help and Support Microsoft SMS Server Online Help
  • SQL Server 2008 Computer Consultants SQL Server 2008 Network Consultants

  • MS SQL Security Contractor
    Microsoft SQL Consult

    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the rapid creation of cutting-edge high-end applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and administering Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.

  • SSAS Programmer Microsoft BI Stack Developer
  • Services County Government Cisco Specialist City Government Exchange
  • SharePoint Server 2013 Support Outsourcing Colorado Springs, El Paso County Microsoft SharePoint 2013 Support Services
  • Small Business Network Design and Consulting Cisco Certified Small Office Consulting Firm
  • Small Office Computer Support Consultant Cisco Certified Expert Small Business Computer Network Consulting company
  • Small Office Professional Cisco and Microsoft Certified Small Business IT Outsourcing Firm
  • Solaris Consultants Solaris Consultants

  • ProSight Infrastructure Monitoring Support and Help
    ProSight Network Infrastructure Management Consulting

    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, monitor, reconfigure and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that require critical updates, or resolving performance issues.

  • Solaris Upgrade Help Sun Solaris Migration Consultant
  • Spam Filtering Design Companies Computer Tech Microsoft Exchange Upgrade
  • Specialist Windows Server Essentials Client Computer Backup Windows Server 2012 Essentials Engineers

  • Consulting ISA 2006 Firewall
    ISA 2006 Network Engineer

    Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing applications of any sized business against a broad variety of attacks. Progent's certified ISA Server 2006 support professionals can show you how to plan, rationalize, pilot, implement, configure and support the any version of ISA Server on your network.

  • Specialists Small Business Emergency Small Business Network Online Consulting
  • Specialists Windows 7 Windows 7 Upgrade Support and Setup
  • Support Outsourcing ASA Firewall with Firepower IT Consulting Cisco Firepower NGIPS
  • System Center MOM Professionals 24/7 Comprehensive Event Management Remote Troubleshooting

  • Aironet 802.11ac AP Upgrade Integration Support
    Computer Engineer Aironet 3600 Access Point

    Progent's Cisco-certified wireless consultants can assist organizations of any size to plan, deploy, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the performance, range, density, scale, security compliance and ease of management required for seamless connectivity between wireless and wired networks. Progent can provide efficient remote and onsite support for both legacy and new-generation 802.11ac Aironet access points and Progent can help your business design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.

  • System Center Management Packs On-site Technical Support SCOM 2012 Migration Network Consultant
  • Top Consulting Firms Cisco Architecture Cisco Access Point Computer Network Consulting
  • Troubleshooting Microsoft SMS Server SMS Migration Consulting Services
  • CentOS Linux, Sun Solaris, UNIX Network Engineer Colorado Springs, El Paso County
  • UNIX Small Business Network Support Engineer Sun Solaris
  • Ubiquiti UniFi switch Consultant Services Ubiquiti UniFi Mobile App Specialist
  • Urgent Help and Support Dynamics GP/Great Plains Support Outsourcing Dynamics GP
  • Voice over IP Consultant Microsoft Certified Expert Presence Awareness Consulting
  • WatchGuard Firebox T35 Firewall Cybersecurity Contractors Consulting WatchGuard XTM Firewall
  • Wave 2 WiFi Online Consulting Wireless Network Consultant
  • Slackware Linux, Solaris, UNIX IT Consulting Colorado Springs Fort Carson
  • Windows Server 2012 R2 Security Consulting Largest Windows Server 2012 R2 Configuration Manager Consulting Services

  • Immediate Fault Tolerant Mutli-location Network Professional
    Disaster Recovery Technical Consultant

    Progentís high availability network consultants provide non-stop computing consulting, disaster recovery planning, system load balancing, fault-tolerant interoffice connectivity, 24x7 Internet connection design, 24x7 data center services, and other fault-tolerant networking consulting to show your company create a non-stop network for mission-critical applications. Progent possesses the knowledge and experience to develop economical, high-availability systems by utilizing the expanding suite of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a completely redundant Internet interface and intelligent network load balancing.

  • Windows Server 2012 Small Office IT Consulting Colorado Springs Colorado Online Support Windows 2008 Server Colorado Springs Colorado

  • Microsoft Experts 64-bit Migration Engineer
    64-bit Server Network Consulting

    Progentís Microsoft-expert consultants can help you to update your application servers and/or desktops from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of upgrading to 64-bit computing, plan an efficient migration process that minimizes operational interruptions, and provide inexpensive, professional remote help to assist your company to install 64-bit operating systems and application software on your current hardware.

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