Fast and Affordable Remote Technical Support for Colorado Springs Colorado Computer Networks
Fast Phone Help for Colorado Springs SystemsFor companies in Colorado Springs Colorado, Progent offers remote support for information systems based on Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified engineers have delivered remote support to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to solve complex infrastructure problems, plus the services of CISSP-accredited security experts to handle advanced security architecture and diagnostic issues.

Progent's remote technical support engineers offer exceptional value because they possess the real-world background and are equipped with the advanced tools needed to solve the majority of network issues rapidly. This reduces direct costs because service calls accumulate minimal chargeable consulting minutes. Remote support also avoids the expense of dispatching a consultant to your office. Your company saves additionally with incidental costs by reducing or eliminating system outages and related losses resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted management. Progent's extensive remote technical support expertise is particularly helpful for organizations that rely on public clouds for vital infrastructure or software like Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite support may not be an option.

Progent's billing policy for remote help is structured to stretch your network support investment. Progent bills per minute for phone consulting, so you are billed exclusively for the support that you actually get. In contrast to typical online service organizations, Progent asks for no service activation fee or minimum fees. Progent's one-minute granularity and clean model for billing avoid scenarios where fast solutions somehow turn into major invoices. Progent's skill at disposing of problems efficiently means you spends less money.

Progent's Remote Consulting and Technical Support Expertise
Through years of experience, Progent has mastered an array of optimized tools and field-proven processes which permit the highest degree of efficiency for remote help and troubleshooting for information networks of any size. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the consultants of Progent's remote service group to link to your environment remotely without compromising system security.

Progent's powerful customer support database application maintains detailed records for all support that Progent's customers have received. Progent's authorized service personnel have access to the history of support delivered to every Progent client by any engineer. This archive of anomalies and responses is organized as a conveniently retrievable support knowledge base that permits Progent's remote support experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves over time. Progent's advanced accreditations and close associations with key industry leaders including Cisco and Microsoft open up other vast technical support databases and permit priority access to manufacturers' internal product engineers so Progent's online service experts are able to arrive at the most efficient resolutions quickly.

Remote support available from Progent to clients in Colorado Springs Colorado include:

ProSight Subscription-based Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, flat-rate services designed to allow small and mid-size businesses to utilize the same best-of-breed IT solutions used by some of the industry's top enterprises. The ProSight line of network management outsourcing services covers all key areas of information technology including email protection, security and compliance, automated backup/recovery, infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including protection, identification, mitigation, remediation, and forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore product companies to create ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and monitor your backup operations and enable non-disruptive backup and fast recovery of vital files, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, user error, malicious employees, or software bugs. Managed backup services available in the ProSight DPS selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these managed services are best suited for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to maximizing the security and reliability of your computer environment, Progent's patch management services permit your in-house IT staff to concentrate on more strategic projects and tasks that derive maximum business value from your network. Read more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you log into a secured application and give your password you are asked to verify your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used as this second means of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register several verification devices. For details about Duo identity validation services, go to Cisco Duo MFA two-factor authentication services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver web-based control and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent�s server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to a different hardware environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you�re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security requirements, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's preparedness to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient security and backup system that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for special information technology projects. Progent's charges for longer-term consulting tasks are set based on the level of expertise of the consultants involved. Progent's experience with these special areas of information technology allows clients to execute major initiatives economically and on time. Progent's special online consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk Call Center programs for companies with environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Call Center services, shared Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of rapid on-demand escalation to subject matter experts to handle complex problems.

    Progent's Call Center consulting expertise can support you in building an efficient new Call Center or enhancing your existing one, identifying or customizing Help Desk Call Center software to meet the particular demands of your business, or providing temporary online staff to reinforce your in-house Help Desk Call Center resources to handle high-demand situations like software transitions, major upgrades, or installing brand new business software.

    Progent's Help Desk Call Center team of veteran network consultants gives your clients in Colorado Springs Colorado instant assistance from an efficient network service group with years of experience offering telephone-based consulting and online troubleshooting for IT systems powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk Call Center recognition as a significant contributor to business success, and Progent's aim is to fix and not merely record technical problems.

  • Business Applications Support: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group provides phone-based advanced consulting expertise and education in special application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers expertise, custom programming, and training for Microsoft applications including Microsoft CRM, Microsoft Project, Office Word, and Office Excel. To read more about Progent's consulting, programming, and training services, visit Progent's Applications Experts Team.

  • Unified and Streamlined Administration of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts offer world-class remote and onsite support for all elements of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to design and install a new implementation of Microsoft System Center2, expand or tune an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver organizations in Colorado Springs Colorado remote hybrid network monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services. Progent can customize Operations Manager to accommodate your business so that your network maintenance is proactive rather than reactive. By anticipating looming trouble spots before they result in full-scale emergencies, system monitoring can minimize stressful and expensive information system crises. Progent can also use server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or environments that incorporate a variety of OS platforms.
How Your Colorado Springs Company Can Contact Progent's Online Support Professionals
To contact Progent about emergency online support with Microsoft, Apple macOS and OS X, or Linux environments, go to Progent's Nationwide Online Support, telephone 1-800-993-9400, or go to Contact Progent. For businesses and new ventures in Colorado Springs Colorado, Progent's online network support engineers can deliver effective and affordable system help the moment your business has to have it. More than a decade of delivering remote repair services has earned Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop world-class troubleshooting skills and to fine tune remote connectivity tools to solve computer problems quickly while avoiding the cost and lost time associated with in-person service calls.

Even if your Colorado Springs company relies on a local independent support technician or maintains an in-house organization that know how to deal with typical computer issues, Progent's Microsoft and Cisco certified engineers can still offer a convenient and transparent remote extension of your on-site resources in cases when your usual IT support personnel either don't have the time or the experience to resolve sudden system emergencies or particularly complicated integration projects.

Details of Progent's Remote Network Services for Colorado Springs Colorado
Progent's online support, Internet-based troubleshooting, network security expertise, and network administration services offer businesses in Colorado Springs Colorado unparalleled leverage for your support budget. Whether you need one-time phone help and remote troubleshooting or full-time Help Desk call center services and network management, Progent's experts can provide your business enterprise-level network support while allowing you to avoid the expense and administration overhead of maintaining a full-service internal IT organization. Key features of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's head count, breadth of technical expertise, refined support software, and familiarity with enterprise networking allow offices to avoid the pitfalls associated with exclusive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched internal resources.

Progent adds value by providing:

  • Proven Methodology
    Progents staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, in the trenches of IT support, executing a broad variety of technical tasks for an extensive mix of customers. Each Progent support professional shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its support personnel. This means that you get not just world-class technical capability, but also a consultant with proven approaches for applying computer knowledge to solve real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and in-person help per minute. Consequently, you are billed exclusively for delivered services. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no minimum charge and asks no monthly commitment for support services delivered during normal business hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big bills for quick solutions so you won't be tempted to permit minor problems to stay unaddressed.

  • Complete Documentation of IT Services
    Progent has created a comprehensive service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many independent consultants or local support organizations who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation sent by every consultant to every client. The discipline of documenting and archiving service records results in more effective service and eliminates a slew of common problems such as when a support customer is effectively held captive to a consultant who wont let go of vital service information.

  • Remote Network Monitoring with MS Operations Manager
    Progent is one of the few IT service firms to provide 24x7 network monitoring services powered by Microsoft System Center Operations Manager. MS System Center Operations Manager allows your network maintenance to be anticipatory rather than reactive. By anticipating potential issues before they cause lost productivity, system monitoring can keep your information network from stressful and costly service losses.
How Does My Business Start Receiving Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    Progent's Duo services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.

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    Progent can assist small and medium-size businesses to implement and debug conferencing technology to enable their telecommuters to collaborate efficiently with fellow workers and clients.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist you to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to create and centrally control network environments that span local offices, data centers, and cloud resources.

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    Progent can provide enterprise customers the help of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN environments efficiently based on leading practices.

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    Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to help you to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda Backup.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.

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    CCIE Expert Certified Small Business WAP100 AP Remote Support

    Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered devices engineered as entry-level Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless network consultants can provide remote or on-premises configuration and debugging services to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.

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  • Immediate Specialists CIO CIO Information Technology Consulting

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    Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progents Microsoft Certified network consulting experts. With Progent's affordably priced network service programs, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small company networks enterprise-class availability, security, and productivity.

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    Progent's webinar training classes provide small companies the cost savings, ease, and flexibility of web-based learning and the effective training techniques of expert instructors who use sophisticated technology to reproduce live, interactive classrooms. Progent can provide online education for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Project: Dynamics business accounting and analytics solutions such as MS Dynamics GP; as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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  • Information Assurance Auditing
    GIAC Certified Consulting

    Global Information Assurance Certification was established in 1999 to validate the skill of information technology security professionals. GIAC certifications are recognized by companies and government organizations throughout the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the network security capabilities covered under GIAC accreditation including evaluating network vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

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    Progent can provide the expertise of certified consultants and seasoned software developers, DBAs, project management experts, Cisco-certified network engineers, business continuity planning specialists, and security professionals to assist you to evaluate the likely advantages of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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    Progent can supply small companies with an information management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate appropriate technology to enhance business operations so they align better with your corporate objectives. Your company can create and install a well conceived IT strategy without incurring the cost of a full-time Chief Information Officer.

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    Progent can assist businesses of all sizes to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.

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    Progent's Linux support services offer small and mid-size companies and developers assistance with managing and supporting Linux computers that operate with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience offers you a convenient one-stop source to show you how to create and manage a secure and robust cross-platform network and communications environment that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

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    Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

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    Progent's Cisco CCIE network infrastructure experts can help you to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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    E-Mail Guard represents a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering continually updated spam and virus blocking, policy management, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and reporting tools plus outgoing email testing to help you repair your e-mail system and specify and regulate corporate security policy.

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  • Cisco Expert Amazon Marketplace Web Service development training Contract Programmer
    24-Hour Amazon MWS Contract Programmer

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and expedite your ROI.

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    Progent can deliver in-depth remote support for all major technical areas common to todays small company IT systems and allows you to outsource a variety of strategic, on-demand services such as a temporary CIO to provide senior-level planning and negotiating capability, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives such as office moves orOS upgrades, connectivity consultants for designing high-performance and robust network infrastructure, certified security engineers to ensure data protection and regulatory compliance, disaster recovery experts to help design business continuity plans, and software developers to write, customize, or troubleshoot business application programs.

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    Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the foundation for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 requires a network support expert with hands-on background designing and integrating seamless, comprehensive business network environments. Progent's Small Business Server consultants have an average of more than a decade of experience integrating computer networks founded on Microsoft products. This experience ensures you results in deploying, administering, and troubleshooting network solutions that include the SBS Server package of servers and productivity software.

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    Progents Shared Help Desk service allows your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's pool of veteran technical support engineers and subject matter experts. Progents Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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    Microsoft 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other email infrastructure to reduce hardware expense and administrative hassle. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to assist your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your business needs and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management team and users, and provide ongoing consulting and technical support.

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    Progents staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the forefront of network support, executing a broad variety of IT projects for an extensive mix of clients. Each Progent support professional shares a refined collection of personal best practices which are combined into shared best practices standards that Progent teaches its consulting team. This ensures that you get not just expert IT help, but also a consultant with field-tested approaches for applying computer knowledge to repair actual IT problems rapidly.

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  • Windows 11 and TPM Online Consulting
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    Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 such as Microsoft 365 solutions, mobile management, at-home workforce connectivity, security and compliance, streamlined provisioning, and Help Desk services.

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    Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated Exchange infrastructure to reduce hardware costs and management overhead. You can deploy Microsoft 365 Exchange Online to host all your mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to help your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, design a network topology that fits your business needs and IT budget, carry out a non-disruptive move from your current Exchange organization to one that includes Exchange Online, train your IT team and users, and provide ongoing consulting and troubleshooting.


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