Immediate Remote Support for Colorado Springs Colorado Networks
Urgent Online Help for Colorado Springs SystemsFor companies in Colorado Springs Colorado, Progent offers online technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have provided online troubleshooting to companies in every state in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to handle challenging networking problems, as well as the services of CISA and CISSP-qualified security consultants to help with advanced security design and troubleshooting issues.

Progent's online support experts provide excellent leverage due to the fact that they possess the real-world background and are equipped with the advanced tools necessary to resolve the majority of network problems rapidly. Efficient support reduces direct expenses since service calls use up fewer chargeable consulting minutes. Remote help also avoids the expense of dispatching an engineer to your location. Your company benefits additionally in indirect expenses by minimizing or avoiding network outages and associated costs due to business discontinuity, upset clients, idle employees, and de-focused management. Progent's extensive remote consulting expertise is particularly valuable for businesses that rely on public clouds for critical network infrastructure or software like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing policy for online support is structured to leverage your network support dollar. Progent charges on a per-minute basis for phone assistance, so you pay exclusively for the services that you actually get. Unlike many remote support organizations, Progent asks for no startup charge or minimum fees. Progent's one-minute granularity and simple model for billing eliminate scenarios where speedy. minor fixes somehow end up as big bills. Progent's penchant for disposing of technical issues efficiently means you saves money.

Progent's Remote Consulting and Technical Support Services
Over time, Progent has mastered an arsenal of optimized tools and field-tested methodologies which promote the maximum level of efficiency for online technical support and repair for information networks of all sizes. Progent provides safe VPN support for gateways from multiple popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access allows the experts of Progent's Technical Response Center to communicate with your computer system remotely without violating system security.

Progent's proven customer support database application includes detailed histories of all support that Progent's clients have received. Progent's staff service personnel have access to the history of support provided to every Progent customer by every Progent consultant. This archive of trouble tickets and resolutions is stored as a readily retrievable support database that permits Progent's online technical professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and close relationships with major vendors including Cisco and Microsoft open up other extensive technical knowledge bases and permit quick access to manufacturers' internal product engineers with the result that Progent's online consulting specialists are able to come up with the best resolutions promptly.

Remote technical support services provided by Progent to companies in Colorado Springs Colorado include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of affordable, flat-rate services intended to enable small and mid-size organizations to utilize the same cutting-edge IT solutions used by some of the industry's leading corporations. The ProSight suite of network management outsourcing services covers all critical areas of information technology such as email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the entire malware attack lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that meets your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup product companies to create ProSight Data Protection Services (DPS), a portfolio of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and monitor your data backup operations and enable non-disruptive backup and rapid restoration of critical files, applications, images, and VMs. ProSight DPS lets you protect against data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human error, malicious insiders, or application glitches. Managed backup services in the ProSight Data Protection Services portfolio include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed backup services are most appropriate for your network.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving IT network. Besides optimizing the security and reliability of your IT environment, Progent's patch management services free up time for your IT staff to concentrate on more strategic initiatives and activities that derive maximum business value from your information network. Find out more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity verification on Apple iOS, Android, and other personal devices. Using 2FA, whenever you sign into a secured application and give your password you are asked to confirm your identity on a device that only you have and that uses a separate network channel. A wide range of devices can be used for this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To find out more about ProSight Duo identity validation services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security companies to deliver centralized control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management activities, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that require critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the state of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so any looming issues can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, better compliance with data security requirements, higher utilization of IT assets, faster problem resolution, more dependable backup and recovery, and higher availability. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance expert. The interview is intended to assess your company's preparedness either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to collect information concerning your current AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup environment that meets your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent can provide the services of seasoned online consulting professionals for special IT programs. Billing rates for longer-term consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these special fields of information technology enables customers to execute major projects economically and on schedule. Progent's special online engineering solutions include:

  • Call Center Expertise
    Progent's Help Desk service options for companies with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, shared Help Desk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller organizations a comprehensive service desk solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle complex problems.

    Progentís shared Help Desk services allow your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is an advanced support solution built around the top PSA tool for managing end-user service requests, ticketing, accountability, status tracking, and metrics.

    Progent's Call Center staff of experienced information technology experts gives your customers in Colorado Springs Colorado quick contact with an effective technical support group with substantial experience delivering telephone-based consulting and remote troubleshooting for networks based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Call Center recognition as a crucial driver of business performance, and Progent's target is to resolve and not simply annotate IT issues.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting staff offers online professional engineering expertise and education in special business application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for popular Microsoft business applications including CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's expertise, custom development, and education services, refer to Progent's Applications Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent can deliver organizations in Colorado Springs Colorado remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can configure Operations Manager to suit your environment so that your computer support is proactive rather than reactive. By detecting potential trouble spots before they result in downtime, system monitoring can avoid stressful and expensive service failures. Progent can also provide help with server and infrastructure monitoring products like Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X networks, Microsoft Windows networks, or networks that incorporate a variety of platforms.
How Your Colorado Springs Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent phone-based support with Microsoft Windows, macOS and OS X, or Linux networks, visit Progent's Emergency Phone-Based Support, phone 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Colorado Springs Colorado, Progent's phone-based computer support engineers can provide effective and economical IT support the moment your organization needs it. Long experience delivering online tech support has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting capability and to fine tune online connectivity tools to repair IT problems quickly while eliminating the cost and lost time associated with in-person support visits.

Even if your Colorado Springs office relies on a local independent consultant or employs an in-house IT staff that can handle day-to-day computer issues, Progentís Microsoft and Cisco certified consultants can still offer a convenient and transparent remote extension of your local resources for situations when your usual IT support personnel either lack the time or the expertise to solve sudden network crises or especially tough integration problems.

Features of Progent's Online Computer Services for Colorado Springs Colorado
Progent's phone support, Internet-based repair, network security consulting, and system management services give businesses in Colorado Springs Colorado unparalleled leverage for your support budget. Whether you need occasional telephone help and remote troubleshooting or full-time Help Desk call center support and network management, Progent's experts can provide your office world class IT support while permitting you to avoid the cost and hassle of running a large in-house IT staff. Highlights of Progent's online help program include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support firm and Progent's head count, depth of technical knowledge, refined remote support software, and familiarity with enterprise networking enable companies to avoid the pitfalls associated with exclusive dependence on smaller service firms, independent freelance service providers, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, at the forefront of network support, performing a broad variety of IT tasks for a large array of businesses. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting personnel. This ensures that you get not only expert IT capability, but also a consultant with proven approaches for applying technical knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to charge for remote support and on-site help per minute. As a result, you are charged exclusively for delivered support. Progent does not impose a higher rate for off-hours or emergency service, and within California or in areas where Progent offers on-premises support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no service activation fee and requires no retainer for services provided during normal working hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity eliminates large bills for fast solutions so you won't be tempted to permit less critical problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by every consultant to each customer. The discipline of detailing and organizing support records results in more effective support and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who wonít let go of the keys to the kingdom.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the only support firms to offer 24x7 system tracking services powered by Microsoft Operations Manager. Microsoft System Center Operations Manager causes your computer support to be proactive instead of reactive. By anticipating possible problems before they result in lost productivity, network monitoring can save your IT network from stressful and expensive service losses.
How Does Our Company Start Receiving Remote Network Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.



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    Cisco's Meraki MS family of access and distribution switches are intended for environments ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online consulting to help your company to design and deploy an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, define policies to maintain security, create and validate a disaster recovery strategy, and troubleshoot technical issues associated with any aspect of your Meraki ecosystem. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a cohesive networking solution.

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    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small organization's production servers in a solution that delivers the maximum level of dependability and scalability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management services are based on mature virtualization techniques that allow small businesses with multi- platform environments to save dramatically on the expense of capital investments, system support, and network management while achieving world-class reliability and an unmatched level of vendor independence.

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    Progent's network consultants can assist you to automate desktop software update deployment by providing expertise with management tools such as System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

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    If your business operates a UNIX or Linux network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a wide array of security areas such as security administration practices, security design and models, access control systems and methodology, applications development security, business processes security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the fundamental skills and international standards of knowledge that information security managers are required to master. These certification give executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer effective security management and consulting help.

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    Progentís Microsoft certified consultants offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool based, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to license only the functions you currently need, with the option to expand clients and enlarge capabilities when necessary. Progentís Dynamics GP/Great Plains Software support experts can show you how to deploy, customize and manage Dynamics GP 2010 and also older editions of Microsoft Dynamics GP.

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    For medium-size businesses who need IT consulting services, Progent can deliver a variety of alternatives including on-site service, remote support, phone-based Call Center, round-the-clock support with remote system monitoring, emergency staffing, site relocation services, software development, and expert consulting. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers professional in-person support for solving network issues quickly and economically.

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    Progentís IT outsourcing packages provide budget-friendly network support for medium-size businesses. Whether it includes designing network infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your network technical services can smooth out expenses and minimize risks, allowing network support budgets to grow in a more moderate and manageable manner than is feasible by amassing a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust system foundation for your vital Windows-based applications such as Windows Server 2008, Exchange Server 2007, and SQL Server 2008.

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    NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 300km away from one another. Progent's team of seasoned IT consultants can help you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional needs and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by providing guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and regulatory mandates.

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    Progentís Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis platform based, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and configure, and with its modular approach you are able to license only the functions you currently require, with the option to add users and increase functionality in the future. Progentís Dynamics GP/Great Plains consulting experts can help you install, customize and administer the current release of Dynamics GP or upgrade smoothly from an older version.

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    Progent can help you design, deploy, manage, and repair a viable Wi-Fi network infrastructure, recommend sensible products, and configure access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11ac wireless system security strategy that is well integrated with the security strategy for your overall corporate network.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent's UNIX family consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient single source to help you build and manage a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical problems uncovered by Microsoft SCOM 2012.

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    Progent's wireless site survey services make it easy to plan, install and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting a functioning wireless network.

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    Widows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as secure multitenancy, agile infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network costs and improve availability.

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    Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to Apple's iCloud services. For computer environments based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your company's business goals.

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    Progentís Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, groups and data. SharePoint offers a central spot for your workers or clients to connect to, manage, share and manipulate relevant information, files, and software and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect workers, clients, teams and projects with the information theyíve developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can assist you to support your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's Linux support experts offer small businesses and developers assistance with managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you an easy single source to help you build and maintain a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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