If your company IT network is in the state of Colorado you can depend on fast online technical support from a UNIX or Cisco CCIE consultant to fix complex issues that threaten your network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available online of any nationwide support firm in the United States. The cost is affordable, charges are by the minute, sign-up is fast, and service is unbeatable.
In case your Colorado business is located outside of larger urban neighborhoods including Denver, Colorado Springs, Aurora, or Lakewood, contact with UNIX or CCIE-certified engineers may be limited when you have an emergency. This can result in a loss of productivity for your company, upset clients, idle employees, and distracted executives. By contacting Progent's remote support, you can get in touch with a Premier professional ready to provide expertise whenever you require it to keep your information system running.
Since Progent bills for telephone-based service per minute, your company pays only for support received. Progent asks for no service activation charge. Many remote consulting organizations demand significant minimum payments or charge for every fifteen minutes or more. Progent's fine granularity and simple billing mechanism eliminate large bills for quick fixes.
If your Colorado business requires technical help for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone
Why is Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online consulting engineers possesses a broad array of world-class information technology skills. This enables Progent's online service specialists to resolve the most complex technical problems faster than is feasible with typical independent service organizations or with the internal IT staff commonly available to smaller companies. Progent has refined the technology and experience to fix technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded professional credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, CCVP, and Design Professional.
In order to help businesses that maintain environments featuring a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online service group makes available the services of engineers have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides remote support from professionals who have been awarded important security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's cooperative approach to repairing technical problems allows trouble ticket escalation, if needed, to experts with sufficient competence to resolve unusually intractable jobs. This accelerates remediation of emergency network problems, avoids system downtime, and minimizes technical support invoices.
For companies throughout Colorado, Progent offers virtually instant remote contact with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for emergency support to fix information system issues that are damaging your business but are beyond the comfort zone of your local network support group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier network experts can connect to your network via the latest remote support technologies in order to provide quick and efficient evaluation and resolution of serious computer issues.
Services Progent's Remote Consulting Experts Can Offer Your Colorado Business
Progent's service specialists are qualified to offer expert assistance for an extensive set of UNIX, Apple Mac, Cisco, and Windows products and technologies including:
Online Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based technical support team can help Colorado companies to maintain an extensive set of information products and technologies such as system architecture, email support, security consulting for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or macOS and OS X systems, virtual server products for processor consolidation and streamlined administration, and moving from out-of-date applications to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote technical help for systems based on major variants of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware.
Cisco Network Infrastructure and Security Solutions
Progent leads the computer support industry for offering immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking engineers who qualify for this rare credential only after intense testing administered by Cisco. Most Cisco CCIEs work for big enterprises or national ISPs, and as a result their skills are not readily available to small and mid-size businesses.
Progent is among the few IT service firms that ensures that CCIEs stay available to assist small and mid-size companies. In addition, Progent offers fast communication with a CCIE via phone so your company can receive immediate support for urgent system issues that are disrupting your productivity but are outside the competence of your usual network support resources. Progent's CCIE consultants can tie into your environment via state-of-the-art on-line support technology to provide rapid and affordable analysis and resolution of critical system anomalies.
Cisco Certified experts from Progent can assist your business to plan, setup, and service an integrated business network that can streamline business processes, cut costs, and speed the path to productivity. By combining Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology configuration assistance, Progent can greatly increase the business value of your connectivity environment in Colorado. To learn additional information on Progent's services for Cisco network appliances, see Cisco Network Consulting Services.
Microsoft Certified Partner for Remote Expertise for Windows
Progent's Microsoft-premier remote support professionals can deliver network troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the assistance of consulting professionals who can assist you with a broad variety of technology expertise such as
Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 integration,
Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting,
SharePoint 2019 planning and deployment,
SharePoint Server 2016 migration support,
Microsoft Teams integration,
Skype for Business Server integration support and Lync 2010 maintenance, Forefront Threat Management Gateway 2010 management and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting,
SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager network monitoring,
Project Server and Server Online planning,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Certified Security Professionals
Progent offers you contact with accredited CISM, CISA and CISSP security engineers who offer a range of system protection solutions to improve the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to revive rapidly from an attack. Security solutions available from Progent include: in depth security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and software from Solar Winds and Hydra; fast recuperation from malicious assaults; configuring firewalls; establishing safe architectures for remote and mobile access; protecting your email system against viruses, spam and DHA attacks; and offering round-the-clock network monitoring. To learn more information concerning Progent's security support for small and medium-size businesses, visit Progent's Professional Expertise for System Security.
Applications Support: Webinar Training, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative facets of Mac computing by offering consulting services and training in graphics, audio, and video. Progent's consultants offer help in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production facility.
Progent's Application Experts Team can supply professional consulting support and education in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, MS Office Word, and MS Office Excel. To find out more concerning Progent's consulting, customization, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Team.
Help Desk Support and Outsourcing Options
Progent provides a selection of support programs for Call Center assistance that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for companies who need the timely availability of an effective Call Center but who have relatively small funds and IT management resources. Progent's Virtual Help Desk is a seamless extension of your current Call Center staff. Progent can act as a main Help Desk Call Center for your business, serve as an escalation resource for tough technical problems, or be available in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Help Desk application software to address the special needs of your company, or adding temporary staff to operate remotely in conjunction with your in-house Help Desk Call Center resources to deal with high-demand scenarios like system upgrades.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-certified network experts. Progent's Help Desk staff of experienced UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are ready to provide your customers instant contact with a reliable technical support resource with years of experience in phone help and online repair service for small and medium-size business information systems. Progent's concentration is on giving the Call Center a positive reputation as a solid contributor to business productivity, and Progent's target is to resolve rather than simply record problems. For more on Progent's Help Desk Call Center outsourcing, visit Progent's Help Desk Services.
Progent's Remote Technical Support Tools
Progent has developed a collection of customized technologies, evolved during many years of field experience, focused on allowing the most advanced quality of service for providing online technical support and repair for small and medium-size business IT networks. Progent offers secure VPN support for gateways from multiple leading sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN online access enables the experts of Progent's online support team to connect to your network remotely without breaching corporate security.
Progent's highly evolved customer support database system includes extensive histories of all service provided to Progent's clients. Every active Progent staff engineer has the benefit of the history of support delivered to every client by any team member. This archive of trouble tickets and resolutions is organized as an easily searchable internal database that allows Progent's remote technical engineers to share their experiences with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's certifications with key vendors including Cisco and Microsoft make available other extensive technical support knowledge bases and to vendors' in-house engineering staff that enable Progent's remote consulting specialists to find the optimal resolutions quickly.
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Specialist Now