If your business computer network is in the state ofColoradoyou now have quick online help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve urgent issues that threaten your computer network. Progent retains one of the largest groups of UNIX and CCIE-certified consultants available online of any nationwide service organization in the country. Rates are affordable, charges are per minute, engagement is quick, and support is unbeatable.
In case yourColoradonetwork is located outside of major urban areas likeDenver, Colorado Springs, Aurora, or Lakewood, help from UNIX or Cisco CCIE experts is often limited when you have an urgent situation. This can result in a drop in productivity for your business, upset customers, unproductive workers, and defocused executives. By contacting Progent's remote support, you can get in touch with a Certified consultant who can provide expertise whenever you need it to keep your system on line.
Since Progent charges for telephone-based service per minute, your business is invoiced just for services received. Progent imposes no initialization charge. Some online consulting companies apply significant minimum payments or bill for every quarter hour or more. Progent's small granularity and straightforward billing mechanism save you from big invoices for fast fixes.
If your Colorado company needs online assistance for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned team of remote support professionals offers a broad range of world-class computer skills. This enables Progent's online technical support specialists to resolve the most complex network trouble faster than is possible with typical third-party support firms or with the in-house support staff commonly found in small or mid-size businesses. Progent has developed the technology and experience to fix technical issues economically in many different computer configurations that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CISCO CCIE engineers have been awarded professional certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a variety of high-level Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.
In order to assist businesses that run networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service team offers the expertise of support specialists with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based contact with professionals with important security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional specialists, and ISSAP consultants. The range of Progent's expertise combined with Progent's group approach to repairing network problems streamlines service escalation, when called for, to experts with sufficient background to deal with particularly tough problems. This speeds up resolutions of emergency problems, avoids system disruption, and reduces technical support invoices.
For businesses in the state of Colorado, Progent offers immediate remote access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for urgent support to repair information system issues that are hurting business productivity and are outside the comfort zone of your in-house IT maintenance resources. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified consultants can connect to your network via advanced remote support technologies that allow them to provide rapid and economical analysis and repair of serious network problems.
Services Progent's Remote Consulting Experts Can Offer Your Colorado Company
Progent's online professionals are qualified to provide advanced support for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft Windows products and technologies such as:
Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X online technical service team can assist Colorado small businesses with a large array of computer products and technologies such as system infrastructure, email solutions, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX, Linux, Solaris, or macOS and OS X platforms, VMware technologies for server economization and streamlined administration, and migration from older systems to contemporary environments based on updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's support professionals can provide remote troubleshooting for systems based on major variants of the UNIX operating system such as:
macOS and OS X,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux packages including
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the network support arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network consultants who earn this prestigious certification only after intense testing administered by Cisco. Usually CCIEs work for big corporations or national ISPs, and consequently their help is not conveniently accessible to smaller companies.
Progent is one of the few computer consulting organizations that makes sure that Cisco CCIEs stay available to help small and medium sized businesses. In addition, Progent offers fast contact with a Cisco CCIE by telephone so your company can benefit from timely assistance for critical system problems that are impacting your business but are beyond the experience of your usual IT maintenance providers. Progent's CCIE engineers can tie into your system using secure on-line troubleshooting technology to provide rapid and affordable diagnosis and repair of serious system trouble. To learn additional information on Progent's expertise in Cisco network appliances, see Cisco Network Consulting Support.
Microsoft Certified Partner for Online Consulting for MS Windows
Progent's Microsoft-premier online support engineers can provide computer troubleshooting and IT help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can help your company with a broad range of platform practice areas including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
MS Exchange 2019 deployment,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration,
SharePoint 2019 planning and configuration,
SharePoint Server 2016 migration support,
Microsoft Teams expertise,
Microsoft Skype for Business Server planning and deployment support and Lync migration, Microsoft Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting,
SQL Server 2016 integration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Premier Security Consultants
Progent offers you contact with accredited CISA, CISM, and ISSAP security engineers who can deliver a variety of security solutions to bolster the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help your business to revive promptly from a breach. Security services provided Progent include: extensive security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; rapid recovery from malicious assaults; integrating firewalls; establishing safe architectures for off-site and mobile connectivity; securing your messaging infrastructure from spam and directory harvest attacks; and setting up 24x7 automated monitoring. To find out more information on Progent's security services for small and medium-size businesses, visit Progent's Professional Services for System Security.
Business Applications Services: Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative facets of Mac environments by providing consulting services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional consulting support and training in specific application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, programming, and education for Microsoft business applications such as CRM, Microsoft Office Project, MS Word, and MS Office Excel. To read additional information concerning Progent's expertise, custom programming, and education offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.
Call Center Support Alternatives
Progent offers several service offerings for Help Desk Call Center assistance : UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are designed mainly for companies who need the timely availability of an effective Call Center but who have relatively small budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Call Center staff. Progent can act as a main Help Desk Call Center for your organization, represent an escalation alternative for tough network problems, or be ready in those instances when your ordinary service providers are too busy. Progent's Call Center Consulting Services can assist you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk application software to meet the special needs of your company, or providing supplemental staff to work online with your in-house Call Center resources to deal with demanding events such as system upgrades.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-certified network infrastructure specialists. Progent's Call Center team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can give your clients fast communication with a dependable support team with years of background delivering phone help and online repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a positive image as a major contributor to company performance, and Progent's target is to resolve rather than just record problems. For more on Progent's Help Desk support, refer to Progent's Call Center Services.
Progent's Remote Technical Support Tools
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
Progent's sophisticated customer support database application keeps extensive records of all support provided to Progent's clients. Each active Progent staff engineer has the benefit of the history of support delivered to each client by any staff engineer. This history of trouble tickets and resolutions is structured as a readily searchable internal database that permits Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to other vast support databases as well as to manufacturers' in-house engineering personnel that enable Progent's online service specialists to arrive at the optimal solutions promptly.
To find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based consulting support in Colorado, phone 1-800-993-9400 or go to Expert Online Network Help.