If your company information network is in the state of Colorado you now have fast phone-based help from a UNIX or CCIE-certified support specialist to assist with urgent problems involving your IT network. Progent maintains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available remotely of any independent support organization in the country. The cost is affordable, charges are by the minute, engagement is fast, and support is unbeatable.
If your Colorado small business is situated outside of larger metropolitan areas such as Denver, Colorado Springs, Aurora, or Lakewood, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers is often problematic when you have a network crash. This could mean lost income for your company, angry clients, unproductive workers, and distracted executives. By calling Progent's remote support, you have access to a Certified engineer ready to deliver expertise when you require it to get your network running.
Because Progent bills for online help per minute, your business pays only for services provided. Progent imposes no startup fee. Some online support organizations demand large minimum time requirements or charge for each fifteen minutes or longer. Progent's fine granularity and straightforward pricing mechanism avoid large tabs for fast repairs.
If your Colorado business requires technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.
What Makes Progent's Online Support Services Special?
Progent's seasoned staff of remote consulting engineers offers a wide array of world-class information technology skills. This allows Progent's online service experts to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support organizations or with the internal IT staff commonly available to small or mid-size businesses. Progent has refined the technology and experience to fix problems economically in many different network configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE consultants have been awarded professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service team members also have a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.
In order to help companies that run networks based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team can provide the services of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent offers remote contact with professionals who have earned a variety of security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise combined with Progent's cooperative approach to repairing network problems streamlines trouble ticket escalation, if needed, to experts with relevant background to deal with unusually tough support calls. This accelerates remediation of serious network problems, prevents system disruption, and minimizes maintenance invoices.
For organizations throughout Colorado, Progent enables fast online communication with a UNIX, Linux, Solaris, macOS or OS X engineer for urgent help to repair information system problems that are damaging productivity and are beyond the scope of your local network support organization. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-Certified consultants can interface with your network using state-of-the-art remote troubleshooting technologies in order to deliver rapid and economical analysis and remediation of critical network issues.
Troubleshooting Services Progent's Remote Support Experts Can Offer Your Colorado Company
Progent's service specialists can offer expert help for an extensive set of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:
Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote network support staff can assist Colorado companies to maintain a broad array of computer products and technologies that include network infrastructure, messaging support, security consulting for computer systems and company processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware technologies for server consolidation and streamlined management, and migration from older applications to contemporary solutions based on newer versions of UNIX/Linux, Solaris, macOS and OS X, or Microsoft Windows.
Progent's service experts can provide online technical help for computers based on popular versions of the UNIX OS such as:
macOS and OS X,
IBM AIX Operating System,
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages such as
Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this advanced credential by passing intense examinations administered by Cisco. In most cases CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their skills are not easily accessible to smaller companies.
Progent is among the few IT technology service firms that makes sure that CCIEs stay accessible to assist small and mid-size companies. Also, Progent can provide fast contact with a Cisco CCIE by telephone so that you can receive immediate help for complex system problems that are hurting your business but are not within the scope of your ordinary network support personnel. Progent's CCIE support experts can tie into your network using state-of-the-art on-line troubleshooting tools to perform quick and affordable analysis and resolution of serious system anomalies.
CCIE Authorized consultants from Progent can help you to design, configure, and manage a converged business network that can streamline business processes, lower costs, and speed time to profitability. By providing Cisco integrated services routers experience with Cisco Catalyst switches support and Aironet wireless technology integration help, Progent can greatly increase the business value of your connectivity environment in Colorado. To find out additional information about Progent's services for Cisco infrastructure, refer to Cisco Network Professional Support.
Microsoft Certified Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-expert remote service experts can provide computer problem solving and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can help your company with a wide range of technology expertise including
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration,
Microsoft Exchange 2010 monitoring and support,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and configuration,
Microsoft Skype for Business Server configuration support and Lync Server 2010 migration, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager network monitoring,
Project Server planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified Security Professionals
Progent provides you the services of expert CISM and ISSAP security consultants who can deliver a range of system protection services that can strengthen the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist your business to recuperate quickly from a breach. Security services available from Progent include: comprehensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds and Netcat; fast recovery from virus and worm attacks; integrating firewalls; planning secure techniques for off-site and mobile connectivity; securing your email infrastructure from spam and DHA attacks; and offering continual proactive monitoring. To find out more information concerning Progent's security support for small and midsize businesses, see Progent's Engineering Support for System Security.
Business Applications Services: Online Classes, Programming, Problem Solving
Progent's Mac technology experts can promote the creative aspect of Mac environments by offering help services and education in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.
Progent's Application Experts Team offers in-depth consulting expertise and education in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for familiar Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Word, and MS Office Excel. To read more on Progent's consulting, customization, and training services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.
Call Center Support Alternatives
Progent offers a variety of support programs for Call Center services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Operations Consulting and Staffing Services.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the immediate availability of a professional Help Desk Call Center but who have limited budgets and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a primary Call Center for your organization, represent an escalation resource for the most challenging technical problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Help Desk or enhancing your current one, selecting or programming Help Desk Call Center application software to meet the special needs of your business, or adding supplemental personnel to operate online in conjunction with your in-house Help Desk Call Center resources to deal with high-demand events such as system upgrades.
Progent is a Microsoft-Certified Partner and maintains a skilled team of Cisco-authorized network experts. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts can give your clients convenient communication with a dependable support resource with years of experience delivering phone help and online troubleshooting for small and medium-size business networks. Progent's focus is on earning the Help Desk Call Center a respected reputation as a significant driver of company productivity, and Progent's mission is to resolve and not simply report problems. To learn more information concerning Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Call Center Support.
Progent's Online Service Technologies
Contact a UNIX/Linux or Cisco Network Assistance Expert Now
Progent's highly evolved service database application includes comprehensive documentation of all support provided to Progent's clients. Every authorized Progent team engineer has access to the details of support rendered to every customer by any team engineer. This archive of problems and resolutions is structured as an easily accessible internal database that allows Progent's online support engineers to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support services improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional extensive technical support databases and to vendors' in-house engineering personnel that allow Progent's online consulting specialists to find the optimal resolutions promptly.
To find out how you can ask a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Certified CCIE for emergency online professional assistance in Colorado, phone 1-800-993-9400 or go to Expert Online Network Help.