If your business network is inColoradoyou can have fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to resolve the toughest issues that threaten your network. Progent maintains one of the largest teams of UNIX and CCIE-certified consulting experts accessible remotely of any independent service organization in the U.S. The cost is reasonable, billing is per minute, sign-up is immediate, and support is unbeatable.
If yourColoradoorganization is away from major metropolitan areas such asDenver, Colorado Springs, Aurora, or Lakewood, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be problematic when you have a crisis. This could mean a drop in productivity for your business, angry customers, idle workers, and distracted executives. By contacting Progent's online services, you have access to a Premier professional who can deliver assistance whenever you need it to keep your network on line.
Since Progent bills for remote service by the minute, your company owes just for services delivered. Progent imposes no service activation surcharge. Some online consulting organizations demand large minimum time requirements or bill for every fifteen minutes or more. Progent's by-the-minute granularity and simple billing policy avoid unexpectedly large invoices for speedy fixes.
If your Colorado company needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone
Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of remote support professionals possesses a wide range of world-class information technology knowledge. This allows Progent's remote service specialists to resolve the most challenging technical problems more quickly than is feasible with ordinary independent support firms or with the internal IT staff usually found in small or mid-size businesses. Progent has developed the technology and experience to repair technical issues economically in many different network environments that incorporate combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (See Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have earned professional credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service engineers also have a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.
To help businesses who operate networks featuring a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's online support team can provide the expertise of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with professionals who hold major security credentials including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to fixing technical difficulties streamlines service escalation, if needed, to specialists with sufficient competence to resolve unusually tough jobs. This speeds up remediation of urgent problems, avoids network disruption, and reduces maintenance invoices.
For companies throughout Colorado, Progent enables virtually instant remote communication with a UNIX, Linux, Solaris, Apple macOS or OS X specialist for critical help to fix network issues that are threatening your business and are beyond the experience of your in-house network support organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Premier service team can connect to your system by means of the latest remote troubleshooting technologies in order to provide quick and economical diagnosis and resolution of serious computer issues.
Troubleshooting Services Progent's Online Support Specialists Can Provide Your Colorado Company
Progent's online professionals are qualified to deliver advanced assistance for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies such as:
Remote Expertise for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based technical service team can help Colorado companies with a broad array of computer products and technologies including system architecture, messaging support, security expertise for networks and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X platforms, virtual server technologies for server economization and streamlined management, and transitioning from outdated applications to current environments based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.
Progent's support professionals offer remote technical help for systems powered by popular versions of the UNIX platform including: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux products including RedHat Linux, SUSE, Debian-GNU and Slackware.
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting industry for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who earn this rare credential by passing strenuous examinations supervised by Cisco. In most cases CCIEs work for big enterprises or national ISPs, and so their skills are not easily available to smaller companies.
Progent is among the rare computer support firms that makes sure that CCIEs stay available to support small and mid-size companies. Also, Progent facilitates quick communication with a CCIE via telephone so you can get timely support for complex system issues that are impacting your productivity but are outside the comfort zone of your usual system maintenance resources. Progent's CCIE consultants can tie into your system by means of sophisticated on-line support technology to provide fast and economical diagnosis and resolution of urgent network anomalies.
CCIE Certified engineers from Progent can assist you to plan, configure, and service a converged business network that can streamline operations, lower costs, and accelerate the path to profitability. By providing Cisco routers expertise with Catalyst switches consulting services and Cisco Aironet wireless technology configuration assistance, Progent can significantly enhance the strategic value of your integrated network in Colorado. To find out additional information on Progent's services for Cisco infrastructure, refer to Cisco Network Engineering Support.
Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-premier online service engineers can provide computer problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist your company with a broad variety of platform expertise such as Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 migration services, Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, MS Exchange 2019 deployment, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting, SharePoint Server 2019 planning and deployment, SharePoint 2016 migration and hybrid deployment consulting, Microsoft Teams expertise, Microsoft Skype for Business Server integration consulting and Lync migration, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials cloud integration.
Certified System Security Professionals
Progent offers you contact with qualified CISM, CISSP and ISSAP security professionals who can deliver a range of security services that can enhance the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against attacks or assist you to recuperate promptly from an assault. Security services available from Progent include: in depth security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Netcat; quick recovery from malicious assaults; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and implementing 24x7 network monitoring. To learn more information concerning Progent's security services for small and midsize companies, visit Progent's Professional Services for Network Security.
Business Applications Support: Webinar Training, Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Macintosh computing by offering help services and education in graphics, sound, and video. Progent's consultants offer expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers in-depth engineering expertise and education in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for Microsoft applications including Microsoft CRM, Project, Office Word, and Microsoft Office Excel. To find out more information on Progent's consulting, customization, and training services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Support and Outsourcing Options
Progent provides a variety of support programs for Call Center assistance including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the timely accessibility of a professional Help Desk but who have relatively small funds and internal support bandwidth. Progent's Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation resource for tough network issues, or be available in those situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an efficient new Call Center or improving your existing one, evaluating or customizing Help Desk application software to meet the particular needs of your business, or providing supplemental staff to work remotely in conjunction with your in-house Help Desk Call Center resources to deal with demanding scenarios such as software migrations.
Progent is a Microsoft Partner and has a skilled team of Cisco-certified networking experts. Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are ready to give your clients instant access to a reliable technical support resource with extensive background in telephone-based help and remote access repair service for small and medium-size business information systems. Progent's concentration is on earning the Call Center a positive image as a major contributor to business productivity, and Progent's mission is to resolve rather than just record problems. For more on Progent's Help Desk service and outsourcing, visit Progent's Call Center Services.
Progent's Remote Support Technologies
Progent has deployed an arsenal of optimized technologies, refined over years of use, focused on allowing the most advanced quality of efficiency for providing online technical help and troubleshooting for small and midsize company IT systems. Progent offers secure VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN offsite connectivity allows the consultants of Progent's remote service group to link to your network without compromising network security.
Progent's highly evolved customer support reporting system stores extensive records of all support delivered to Progent's clients. Every active Progent staff engineer has access to the history of support provided to each customer by any staff engineer. This archive of issues and solutions is organized as a conveniently searchable proprietary knowledge base that allows Progent's remote support engineers to share their experiences with the whole team to ensure that the value of Progent's support services grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast technical support databases as well as to manufacturers' internal technical personnel that enable Progent's online service specialists to come up with the optimal resolutions promptly.Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Expert Immediately