If your business IT network is in the state ofColoradoyou can have quick remote technical support from a UNIX or CCIE-certified consultant to resolve the toughest issues involving your IT network. Progent retains among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consultants available remotely of any independent service organization in the country. Rates are reasonable, billing is per minute, engagement is fast, and service is unbeatable.

If yourColoradooffice is far from larger metropolitan neighborhoods likeDenver, Colorado Springs, Aurora, or Lakewood, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often problematic when you have a network crash. This can cause a drop in productivity for your company, angry clients, idle workers, and defocused executives. By utilizing Progent's remote support, you can get in touch with a Certified professional who can provide expertise when you have to have it to get your network operating.

Because Progent charges for online help on a per-minute basis, your company is invoiced exclusively for support delivered. Progent requires no initialization fee. Many online service companies have large minimum payments or bill for every fifteen minutes or longer. Progent's fine granularity and simple billing model avoid unexpectedly large invoices for quick solutions.

If your Colorado company needs technical assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Special?
Progent's seasoned team of online support professionals has a wide range of world-class information technology skills. This allows Progent's remote technical support specialists to resolve the most complex network trouble more quickly than is possible with ordinary independent service organizations or with the in-house support staff commonly available to smaller businesses. Progent has developed the tools and experience to repair problems efficiently in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE support experts have earned professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online service team members also hold a number of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, CCVP, CCDA and CCDP.

In order to help companies who maintain networks featuring a mix of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the services of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security consulting, Progent provides online contact with professionals who hold a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical problems allows service escalation, when called for, to experts with relevant background to deal with particularly tough problems. This accelerates remediation of emergency network problems, avoids network disruption, and reduces technical support invoices.

For companies anywhere in Colorado, Progent allows immediate online access to a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for urgent expertise to troubleshoot information system problems that are hurting productivity but are not within the scope of your in-house IT support organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and CCIE-Certified engineers can interface with your system via state-of-the-art remote troubleshooting tools in order to deliver quick and economical analysis and remediation of critical IT problems.

Troubleshooting Services Progent's Online Support Specialists Can Provide Your Colorado Business
Progent network engineers are qualified to provide advanced support for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Remote Expertise for UNIX/Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and macOS and OS X remote computer support staff can help Colorado companies to maintain a comprehensive assortment of IT products and technologies such as network architecture, email support, security expertise for computer systems and company processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, VMware options for processor consolidation and streamlined administration, and moving from older systems to current solutions based on updated versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service professionals offer remote technical help for computers based on leading versions of the UNIX OS including: macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux products including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who qualify for this rare certification by completing intense testing given by Cisco. Most Cisco CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their services are not readily available to small and midsize businesses.

Progent is one of the few network consulting firms that makes sure that Cisco CCIEs are accessible to assist small and medium sized companies. In addition, Progent facilitates convenient access to a CCIE via telephone so that you can benefit from immediate assistance for complex system issues that are hurting your productivity but are outside the experience of your ordinary network support resources. Progent's CCIE consultants can connect to your system via state-of-the-art on-line troubleshooting technology in order to perform rapid and affordable analysis and repair of serious system trouble. For additional information about Progent's support for Cisco infrastructure, refer to Cisco Technology Engineering Expertise.

Microsoft Partner for Remote Consulting for Windows
Progent's Microsoft-certified remote service engineers offer network repair and IT support for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of support engineers who can help you with a broad variety of technology practice areas including Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2019 planning and configuration, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration consulting, SharePoint Server 2019 design and deployment, Microsoft Skype for Business configuration consulting and Lync 2010 migration, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Certified Security Specialists
Progent offers you access to qualified CISA, CISM, and ISSAP security professionals who offer a variety of system protection solutions that can bolster the resistance of your UNIX, Linux, Sun Solaris, or macOS and OS X environment against assaults or help you to recuperate promptly from a breach. Security solutions offered by Progent include: extensive security evaluation utilizing platforms such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds and Netcat; quick recovery from virus and worm attacks; integrating firewalls; planning secure architectures for remote and mobile access; protecting your messaging system from spam and directory harvest attacks; and implementing round-the-clock automated monitoring. For more on Progent's security support for small and midsize companies, go to Progent's Engineering Expertise for System Security.

Applications Services: Online Classes, Programming, Troubleshooting
Progent's Mac technology experts can support the creative aspect of Mac computing by offering consulting services and education in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers in-depth consulting expertise and training in special application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, custom development, and training for popular Microsoft business applications including Microsoft CRM, MS Office Project, Office Word, and MS Office Excel. To find out additional information concerning Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Outsourcing Options
Progent provides a selection of support programs for Call Center services that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who need the timely accessibility of a professional Help Desk but who have relatively small funds and internal support bandwidth. Progentís Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can operate as a main Call Center for your organization, represent an escalation alternative for tough network problems, or be ready in those instances when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an efficient new Call Center or improving your existing one, evaluating or programming Help Desk application software to address the particular requirements of your business, or providing supplemental staff to work online with your in-house Help Desk resources to deal with demanding events such as software migrations.

Progent is a Microsoft Partner and has a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your clients easy contact with a reliable support team with years of experience in telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on giving the Help Desk Call Center a positive recognition as a solid driver of business productivity, and Progent's target is to fix and not simply report problems. To learn additional information concerning Progent's Help Desk support and outsourcing, refer to Progent's Call Center Services.

Progent's Online Technical Support Tools
Progent has deployed a collection of customized technologies, evolved during many years of field experience, focused on enabling the most advanced standard of service for delivering online technical help and troubleshooting for small and midsize company IT networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online access enables the experts of Progent's remote service group to connect to your system without compromising system security.

Progent's advanced customer support reporting system stores extensive records of all support provided to Progent's customers. Each authorized Progent staff consultant has access to the specifics of support rendered to every customer by any staff member. This history of trouble tickets and resolutions is organized as an easily retrievable internal database that permits Progent's online technical engineers to share their experiences company-wide to ensure that the efficiency of Progent's support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other extensive technical support databases as well as to manufacturers' in-house support staff that allow Progent's online consulting experts to come up with the best solutions promptly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Expert Now
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for urgent phone-based engineering support in Colorado, phone 1-800-993-9400 or visit Expert Online Computer Help.


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    Progent can show you how to prepare and implement an efficient move to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, modernize your analytics, take complete advantage of Microsoft Office integration, and reduce business disruption by creating and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx programming, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce solutions that work seamlessly with Dynamics GP.

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    Progent's Cisco Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced support for the technologies that go into building a cohesive Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration solution.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outgoing email, the local gateway offers AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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    Progent's Cisco-Premier network management consultants can assist you to run Cisco's network management utilities alongside a variety of specialized third-party applications to create a complete network management solution in order to keep your environment running reliably, fully utilize expensive resources, guard your data, revive quickly from hardware failure or malicious assaults, and allow you to expand or repurpose valuable resources sensibly and affordably as your company grows.

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    Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services

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    For replies to common enquiries about becoming a consultant at Progent, go to Employment at Progent Questions and Answers.

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    Progent's Cisco-certified IT professionals can show you how to create an affordable, high availability Internet connection solution that can deliver non-stop Internet access through a wide array of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to apply the latest techniques for high availability Internet access to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to deliver fault tolerant Internet connections.

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    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information.

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    Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Built-in Sales and Customer Service modules enable employees to share information to help promote selling success and offer consistent, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you integrate Microsoft CRM with your sales or customer support databases.

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