If your business network is in the state of Colorado you can now get quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to resolve the toughest problems involving your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals accessible remotely of any nationwide support organization in the country. The cost is reasonable, charges are per minute, engagement is immediate, and support is world class.
If your Colorado organization is based outside of major urban areas including Denver, Colorado Springs, Aurora, or Lakewood, access to UNIX or CCIE-certified experts may be problematic during a crisis. This can result in a loss of revenue for your business, upset customers, idle workers, and defocused management. By calling Progent's online services, you can get in touch with a Premier professional ready to provide help when you require it to keep your computer network running.
Because Progent charges for phone support on a per-minute basis, your company pays only for services received. Progent imposes no service activation surcharge. Some remote support organizations have large minimum payments or charge for each quarter hour or longer. Progent's by-the-minute granularity and simple pricing policy save you from large tabs for speedy solutions.
If your Colorado company requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call
What Makes Progent's Online Support Services Special?
Progent's seasoned staff of online consulting professionals offers a wide range of world-class information technology skills. This enables Progent's online technical support experts to deal successfully with the most challenging network trouble faster than is possible with typical third-party support firms or with the in-house IT resources commonly available to smaller companies. Progent has refined the technology and experience to repair problems economically in many different network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have earned professional certifications including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support team members also hold a variety of key Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), CCDA and CCDP.
In order to assist companies that maintain environments based on a combination of UNIX/Linux, macOS and OS X, and Microsoft Windows technology, Progent's online service group offers the expertise of consultants who hold important Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent provides remote support from engineers who have been awarded the industry's top security certifications including Certified Information Security Manager (CISM) consultants, CISSP specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's cooperative approach to fixing network problems allows trouble ticket escalation, if needed, to specialists with sufficient competence to resolve particularly tough jobs. This speeds up remediation of urgent problems, prevents system downtime, and minimizes maintenance invoices.
For organizations in the state of Colorado, Progent allows virtually instant remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X consultant for critical support to fix technical problems that are damaging your business but are beyond the skill set of your local IT service group. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-Premier network experts can analyze your system via advanced remote support tools that allow them to deliver rapid and efficient diagnosis and resolution of critical network problems.
Troubleshooting Services Progent's Online Support Specialists Can Offer Your Colorado Business
Progent network consultants are qualified to provide expert assistance for an extensive set of UNIX/Linux, Apple, Cisco, and Microsoft Windows products and technologies such as:
Remote Expertise for UNIX, Linux, Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote network service team can assist Colorado small businesses to maintain a comprehensive assortment of IT products and technologies that include network infrastructure, messaging support, security expertise for computer systems and business processes, Windows coexistence with UNIX, Linux, Solaris, or macOS and OS X systems, virtual server technologies for server economization and centralized management, and transitioning from older applications to current environments based on newer versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Windows.
Progent's service experts offer remote troubleshooting for systems based on major variants of UNIX such as: macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or mainstream Linux platforms including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.
Cisco Network Infrastructure and Security Products
Progent leads the network support industry for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level network consultants who are awarded this advanced credential by completing intense testing given by Cisco. In most cases Cisco CCIEs are hired by large enterprises or nationwide Internet service providers, and as a result their services are not readily available to smaller companies.
Cisco Premier experts from Progent can assist your business to architect, configure, and support a converged business network that can streamline business processes, reduce costs, and accelerate time to productivity. By providing Cisco broadband routers expertise with Catalyst switches support and Cisco Aironet wireless products configuration help, Progent can significantly increase the business value of your connectivity environment in Colorado. For more about Progent's expertise in Cisco network appliances, see Cisco Technology Professional Support.
Microsoft Partner for Remote Expertise for Windows
Progent's Microsoft-expert online support professionals can deliver computer system repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can assist your company with a broad range of platform expertise such as
Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting,
SharePoint 2019 planning and deployment,
SharePoint Server 2016 migration and hybrid deployment expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server planning and deployment support and Microsoft Lync migration, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise,
SQL Server 2016 migration and programming, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud infrastructure monitoring,
System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows Essentials migration and cloud integration.
Premier Network Security Experts
Progent provides you the services of accredited CISM and ISSAP security consultants who offer a variety of security solutions to enhance the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against internal or external threats or help your business to recover fast from an attack. Security services offered by Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds and Netcat; fast recovery from virus and worm assaults; configuring firewalls; planning secure techniques for off-site and mobile access; protecting your messaging system against spam and DHA attacks; and offering continual automated monitoring. To learn more information concerning Progent's security expertise for small and medium-size businesses, refer to Progent's Consulting Expertise for System Security.
Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology experts can support the creative facets of Macintosh computing by offering help services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group offers professional consulting expertise and training in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for familiar Microsoft applications such as CRM, Project, MS Office Word, and Microsoft Office Excel. To learn more information about Progent's consulting, custom development, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.
Call Center Outsourcing Options
Progent provides several service offerings for Help Desk assistance that include UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.
Progent is a Microsoft Partner and has a skilled roster of Cisco-certified network infrastructure experts. Progent's Call Center staff of experienced UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are ready to give your customers easy access to a dependable technical support team with extensive background in telephone-based support and online troubleshooting for small and midsize business information systems. Progent's focus is on earning the Help Desk a positive reputation as a significant contributor to business success, and Progent's aim is to resolve rather than simply report problems. To read more concerning Progent's Help Desk Call Center outsourcing, visit Progent's Help Desk Services.
Progent's Remote Support Tools
Progent's sophisticated customer support reporting system keeps extensive records for all support delivered to Progent's clients. Each active Progent staff engineer has access to the details of services delivered to each client by any staff engineer. This archive of problems and fixes is structured as a readily accessible internal knowledge base that allows Progent's remote support engineers to share their knowledge with the whole team to make sure that the quality of Progent's support improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available additional vast technical support databases and to manufacturers' internal support personnel that enable Progent's remote service experts to come up with the optimal resolutions promptly.