If your company computer network is in the state ofColoradoyou can have fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with urgent problems involving your network. Progent offers the services of one of the most extensive teams of UNIX and CCIE-certified consulting experts accessible online of any nationwide support organization in the U.S. Rates are competitive, billing is by the minute, engagement is immediate, and service is world class.
If yourColoradosmall business is based some distance from larger metropolitan neighborhoods likeDenver, Colorado Springs, Aurora, or Lakewood, contact with UNIX or Cisco CCIE engineers could be limited when there's a network crash. This can result in a loss of revenue for your business, angry clients, unproductive employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a Certified professional who can deliver assistance when you need it to keep your computer network on line.
Because Progent bills for telephone-based support on a per-minute basis, your company pays just for support provided. Progent imposes no initialization charge. Many remote service firms demand large minimum payments or charge for every quarter hour or more. Progent's one-minute granularity and straightforward pricing policy eliminate big invoices for quick solutions.
If your Colorado business requires remote support for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or visit Contact Progent.
Why is Progent's Remote Technical Support Program Special?
Progent's experienced staff of remote support professionals has a broad range of world-class information technology knowledge. This allows Progent's remote service specialists to resolve the most complex technical problems more quickly than is feasible with ordinary independent support organizations or with the internal support staff commonly found in smaller businesses. Progent has developed the tools and skills to fix technical issues efficiently in a wide variety of network configurations that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (Check out Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have been awarded major credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also hold a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, CCVP, CCDA and CCDP.
In order to assist companies who run networks based on a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows technology, Progent's remote support group makes available the assistance of engineers who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers phone-based contact with engineers who have qualified for a variety of security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's group approach to fixing technical problems allows trouble ticket escalation, if appropriate, to specialists with sufficient competence to resolve unusually tough support calls. This accelerates resolutions of serious network problems, avoids system downtime, and minimizes technical support bills.
For organizations anywhere in Colorado, Progent enables fast remote communication with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for urgent help to fix technical issues that are affecting your business but are beyond the experience of your ordinary computer service resources. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can connect to your system by means of advanced remote support technologies that allow them to perform rapid and economical evaluation and repair of serious IT problems.
Troubleshooting Services Progent's Remote Consulting Experts Can Offer Your Colorado Company
Progent's network engineers can deliver advanced help for an extensive set of UNIX, Apple OS X, Cisco, and Windows technologies including:
Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based technical support staff can help Colorado companies to maintain a comprehensive set of information products and technologies such as system architecture, email solutions, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Solaris, or macOS and OS X systems, VMware options for server economization and streamlined administration, and migration from outdated applications to modern environments powered by newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service experts offer remote technical help for computers powered by leading variants of the UNIX OS including:
macOS and OS X,
IBM AIX OS,
Silicon Graphics IRIX or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Solutions
Progent leads the computer support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who qualify for this prestigious certification by passing strenuous testing given by Cisco. Usually CCIEs are hired by large enterprises or nationwide ISPs, and as a result their expertise is not conveniently accessible to small and midsize businesses.
Progent is among the only network service firms that makes sure that Cisco CCIEs stay accessible to assist small and mid-size companies. Also, Progent offers quick contact with a CCIE via telephone so your company can benefit from immediate support for complex system problems that are disrupting your business but are not within the competence of your ordinary system maintenance personnel. Progent's CCIE consultants can connect to your network via secure on-line support tools to provide fast and cost-effective analysis and resolution of urgent network problems. To find out additional information concerning Progent's support for Cisco infrastructure, visit Cisco Network Professional Services.
Microsoft Certified Partner for Remote Technical Support for Windows
Progent's Microsoft-certified online service engineers can provide computer problem solving and IT support for all Microsoft server products. Progent is a Microsoft Partner and can offer your company the assistance of consulting engineers who can assist your company with a broad variety of platform practice areas such as
Microsoft Windows Server 2022 solution design and integration services, Microsoft Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration,
SharePoint 2019 planning and integration,
SharePoint Server 2016 migration support,
Microsoft Teams expertise,
Skype for Business Server integration consulting and Microsoft Lync migration, Forefront TMG management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Premier Network Security Experts
Progent offers you contact with qualified CISM, CISSP and ISSAP security professionals who offer a variety of security solutions that can improve the resistance of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help you to revive rapidly from a breach. Security services offered by Progent include: in depth security evaluation using technologies such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; designing safe techniques for remote and mobile access; protecting your messaging system against spam and directory harvest attacks; and setting up 24x7 automated monitoring. To read additional information concerning Progent's security expertise for small and midsize companies, refer to Progent's Engineering Services for Network Security.
Business Applications Services: Online Classes, Customization, Problem Solving
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by offering help services and education in graphics, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional consulting expertise and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and education for popular Microsoft business applications including CRM, MS Office Project, Microsoft Office Word, and Excel. To find out more information about Progent's expertise, customization, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.
Help Desk Service and Outsourcing Options
Progent provides several service offerings for Help Desk assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.
Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network infrastructure specialists. Progent's Help Desk team of seasoned UNIX, Linux, Solaris, macOS and OS X, Cisco and Microsoft experts are available to provide your customers instant access to a reliable technical support team with years of experience delivering telephone-based help and remote access troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk Call Center a positive reputation as a major contributor to company success, and Progent's aim is to resolve rather than merely document problems. For more information on Progent's Help Desk support and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Support Tools
Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
Progent's advanced customer support database application keeps comprehensive documentation for all service provided to Progent's clients. Every authorized Progent staff consultant has access to the details of services rendered to every client by any staff member. This history of problems and fixes is organized as an easily searchable internal database that enables Progent's online technical experts to communicate their knowledge company-wide to ensure that the quality of Progent's technical support grows over time. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available additional vast technical support databases and to vendors' in-house technical personnel that enable Progent's remote consulting specialists to arrive at the optimal resolutions quickly.
To learn how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent online consulting expertise in Colorado, phone 1-800-993-9400 or go to Expert Remote Network Support.