If your company information network is inColoradoyou can now get fast online contact with a UNIX or CCIE-certified support specialist to fix urgent issues that threaten your IT network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consulting experts accessible online of any independent service organization in the U.S. The cost is affordable, charges are per minute, sign-up is immediate, and service is unbeatable.
In case yourColoradonetwork is situated outside of major urban neighborhoods likeDenver, Colorado Springs, Aurora, or Lakewood, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers is often limited when you have a network crash. This could mean a loss of income for your company, angry customers, unproductive workers, and distracted management. By utilizing Progent's remote support, you have access to a Certified consultant who can provide help when you require it to keep your computer network running.
Because Progent bills for phone support by the minute, your business owes exclusively for services provided. Progent asks for no initialization surcharge. Many online service organizations have large minimum payments or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing policy avoid unexpectedly large tabs for quick repairs.
If your Colorado company needs online help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or refer to Contact Progent.
What Makes Progent's Remote Support Services Special?
Progent's seasoned team of remote support professionals has a wide array of in-depth information technology skills. This enables Progent's remote service specialists to resolve the most complex technical problems more quickly than is possible with typical third-party support organizations or with the internal support resources usually available to smaller businesses. Progent has developed the technology and skills to repair technical issues efficiently in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for professional certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support experts also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, CCVP, and Design Associate.
To assist businesses who maintain environments incorporating a mix of UNIX/Linux, macOS and OS X, and Microsoft operating systems, Progent's online support group can provide the services of engineers have earned important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent provides online support from professionals who have been awarded major security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network problems streamlines trouble ticket escalation, if needed, to experts with sufficient competence to deal with particularly tough problems. This accelerates remediation of urgent problems, avoids network disruption, and minimizes technical support invoices.
For organizations throughout Colorado, Progent allows virtually instant online access to a UNIX/Linux, Solaris, macOS or OS X consultant for emergency expertise to fix computer issues that are affecting productivity and are outside the experience of your local network maintenance group. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-Certified engineers can interface with your network with the latest remote support tools that allow them to perform fast and affordable diagnosis and repair of critical computer issues.
Services Progent's Online Consulting Specialists Can Provide Your Colorado Company
Progent network consultants can provide advanced support for an extensive array of UNIX, Apple, Cisco, and Windows products and technologies such as:
Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote technical service staff can assist Colorado companies to maintain a comprehensive assortment of IT products and technologies that include system architecture, email solutions, security consulting for computer systems and company processes, Windows integration with UNIX/Linux, Solaris, or Apple macOS and OS X systems, VMware options for processor economization and centralized administration, and transitioning from out-of-date applications to modern solutions powered by updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.
Progent's support professionals offer online technical help for systems based on leading variants of UNIX including:
Apple macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
SCO UNIX and
SGI/Irix or common Linux products including
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for providing fast and affordable access to Cisco CCIEs. CCIEs are elite network consultants who earn this prestigious certification by completing intense testing supervised by Cisco. In most cases CCIEs are hired by large enterprises or national ISPs, and so their help is not readily available to smaller companies.
Progent is among the only IT technology consulting organizations that ensures that CCIEs stay accessible to assist small and medium sized organizations. In addition, Progent offers quick access to a Cisco CCIE via telephone so your company can receive immediate help for urgent network problems that are impacting your productivity but are beyond the competence of your local network support personnel. Progent's CCIE engineers can connect to your network by means of sophisticated remote troubleshooting technology to perform fast and cost-effective diagnosis and repair of serious system anomalies.
CCIE Certified consultants from Progent can assist your business to architect, implement, and maintain a converged information system that can simplify operations, reduce expenses, and speed the path to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless products configuration assistance, Progent can greatly increase the business value of your information system in Colorado. To learn additional information about Progent's support for Cisco infrastructure, see Cisco Technology Engineering Services.
Microsoft Partner for Remote Expertise for MS Windows
Progent's Microsoft-premier online service professionals offer network troubleshooting and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of support professionals who can assist your company with a wide variety of platform practice areas such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Microsoft Exchange 2019 deployment,
Microsoft Exchange 2016 migration, Exchange 2013 consulting,
SharePoint Server 2019 design and configuration,
SharePoint 2016 migration and hybrid integration expertise,
Microsoft Teams planning and integration,
Microsoft Skype for Business Server planning and deployment consulting and Lync Server migration, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 integration and development, and SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Premier Network Security Consultants
Progent offers you access to certified CISA, CISM, and ISSAP security professionals who can deliver a range of system protection services that can strengthen the resistance of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate quickly from an attack. Security services provided Progent include: in depth security evaluation using platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; fast recovery from virus and worm assaults; configuring firewalls; designing safe techniques for remote and mobile access; protecting your messaging infrastructure from viruses, spam and DHA attacks; and implementing 24x7 automated monitoring. For additional information concerning Progent's security support for small and medium-size companies, go to Progent's Engineering Services for Network Security.
Applications Support: Webinar Training, Customization, Integration
Progent's Mac technology consultants can support the creative facets of Macintosh computing by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team can supply professional consulting support and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for familiar Microsoft business applications including Microsoft CRM, Office Project, Word, and Excel. To learn more information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.
Call Center Service and Outsourcing Alternatives
Progent provides a selection of service offerings for Help Desk assistance that include UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Call Center Outsourcing Services are intended primarily for businesses who require the timely accessibility of an effective Help Desk but who have limited funds and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Call Center resources. Progent can operate as a primary Help Desk for your organization, represent an escalation resource for the most challenging network issues, or be ready in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or improving your existing one, selecting or programming Call Center software products to address the particular requirements of your company, or adding temporary personnel to work online with your in-house Help Desk Call Center resources to handle high-demand events such as software migrations.
Progent is a Microsoft-Certified Partner and maintains a large team of Cisco-authorized network infrastructure specialists. Progent's Help Desk Call Center team of seasoned UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts are available to give your clients easy access to a reliable technical support team with extensive background delivering telephone-based support and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on earning the Help Desk Call Center a positive image as a solid driver of business performance, and Progent's goal is to resolve and not merely report problems. To read additional information concerning Progent's Help Desk Call Center support and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Technical Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
Progent's powerful service database application keeps thorough histories of all support delivered to Progent's clients. Each active Progent staff consultant has the benefit of the details of services delivered to every customer by any team member. This archive of issues and fixes is structured as a readily searchable internal knowledge base that permits Progent's online technical experts to share their knowledge company-wide to make sure that the value of Progent's support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other extensive technical support databases and to manufacturers' in-house support personnel that enable Progent's remote service experts to arrive at the best solutions promptly.
To find out how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency remote professional support in Colorado, phone 1-800-993-9400 or go to Expert Online Network Help.