If your business information network is in Colorado you can depend on fast online access to a UNIX or CCIE-certified engineer to help with the toughest problems involving your network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available remotely of any independent support organization in the U.S. Rates are competitive, billing is by the minute, engagement is immediate, and support is unbeatable.
If your Colorado small business is based away from more populated urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, contact with UNIX or Cisco CCIE engineers could be problematic when there's an urgent situation. This can result in lost revenue for your business, angry clients, unproductive workers, and distracted executives. By contacting Progent's remote support, you have access to a Certified professional ready to provide expertise when you need it to keep your network operating.
Since Progent charges for online service on a per-minute basis, your business is invoiced only for services provided. Progent asks for no initialization charge. Some online consulting companies apply substantial minimum payments or charge for every quarter hour or longer. Progent's by-the-minute granularity and simple pricing policy avoid unexpectedly large bills for quick repairs.
If your Colorado company needs technical help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or go to Contact Progent.
What Makes Progent's Online Support Program Unique?
Progent's seasoned team of remote consulting engineers possesses a broad array of in-depth information technology skills. This enables Progent's remote service experts to resolve the most challenging network trouble faster than is feasible with typical independent support organizations or with the in-house IT resources commonly found in smaller businesses. Progent has refined the tools and skills to repair technical issues economically in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support experts also hold a number of key Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, CCSP, Voice Professional (CCVP), CCDA and CCDP.
To help companies that maintain environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the services of support specialists with important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent provides phone-based support from professionals who have qualified for a variety of security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems allows trouble ticket escalation, if appropriate, to experts with sufficient background to deal with unusually intractable support calls. This accelerates resolutions of emergency problems, prevents network downtime, and minimizes technical support bills.
For businesses throughout Colorado, Progent enables fast remote communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency help to repair network problems that are affecting business productivity but are outside the comfort zone of your in-house network support organization. Progent's UNIX/Linux, Solaris, macOS and OS X, and CCIE-Certified support professionals can connect to your system using advanced remote troubleshooting technologies in order to deliver rapid and efficient diagnosis and remediation of serious IT issues.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Colorado Business
Progent's online professionals can deliver expert support for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft solutions including:
Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X remote technical support staff can assist Colorado companies to maintain a broad array of information products and technologies that include network infrastructure, messaging support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server technologies for processor consolidation and streamlined administration, and migration from outdated systems to current solutions powered by newer versions of UNIX, Linux, Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals offer online troubleshooting for computers based on major versions of the UNIX platform such as:
Apple macOS and OS X,
Silicon Graphics IRIX or common Linux products including
Cisco Network Infrastructure and Security Technology
Progent leads the network support arena for offering fast and economical communication with Cisco CCIEs. CCIEs are sought-after network engineers who are awarded this rare certification only after thorough examinations given by Cisco. The vast majority of CCIEs are hired by big enterprises or nationwide Internet service providers (ISPs), and consequently their skills are not easily accessible to the general public.
CCIE Authorized experts from Progent can help your business to plan, setup, and support a converged information system that can streamline business processes, reduce expenses, and speed time to profitability. By combining Cisco broadband routers expertise with Catalyst switches support and Aironet wireless technology integration help, Progent can dramatically enhance the business value of your integrated network in Colorado. To learn more about Progent's expertise in Cisco network appliances, see Cisco Technology Professional Services.
Microsoft Certified Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-expert remote support professionals offer network troubleshooting and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist you with a broad range of technology expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 support,
Microsoft Exchange 2016 planning and deployment, Exchange 2013 configuration,
Exchange Server 2010 maintenance,
SharePoint Server 2016 migration consulting,
SharePoint 2013 application development,
Skype for Business planning and deployment support and Microsoft Lync migration, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring,
Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring,
Project Server and Server Online planning,
SBS Server consulting, and
Windows 2012 R2 Essentials migration and cloud integration.
Certified System Security Consultants
Progent provides you the services of accredited CISA, CISM, and ISSAP security engineers who can deliver a range of system protection solutions to strengthen the resistance of your UNIX/Linux, Solaris, or macOS and OS X network against assaults or help your business to recover quickly from an attack. Security solutions provided Progent include: comprehensive security audits utilizing technologies such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Netcat; efficient recovery from malicious attacks; setting up firewalls; planning safe techniques for remote and mobile access; protecting your messaging system from spam and DHA attacks; and setting up continual network monitoring. To read additional information on Progent's security support for small and medium-size companies, visit Progent's Engineering Support for Network Security.
Business Applications Support: Webinar Training, Custom Development, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing help services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers in-depth consulting support and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft applications such as Microsoft CRM, Project, Microsoft Word, and MS Excel. To read more information on Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.
Help Desk Call Center Support Alternatives
Progent offers a variety of support programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.
Progent is a Microsoft-Certified Partner and has a large team of Cisco-authorized network infrastructure experts. Progent's Help Desk team of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your customers fast communication with a dependable support team with extensive experience delivering telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on giving the Help Desk a respected image as a significant driver of company productivity, and Progent's mission is to resolve and not just record problems. For additional information on Progent's Call Center service and outsourcing, go to Progent's Call Center Services.
Progent's Online Technical Support Tools
Talk to a UNIX/Linux or Cisco Technical Assistance Specialist Immediately
Progent's highly evolved customer support reporting system stores extensive histories of all service provided to Progent's customers. Every active Progent team engineer has the benefit of the history of services delivered to each customer by any staff member. This archive of problems and fixes is organized as a conveniently searchable internal knowledge base that enables Progent's remote support professionals to share their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' in-house engineering personnel that allow Progent's online service specialists to come up with the best solutions promptly.
To learn how you can ask a UNIX/Linux engineer or a Certified CCIE for emergency phone-based consulting expertise in Colorado, phone 1-800-993-9400 or go to Urgent Online Network Help.