For small office network systems located anywhere in the state ofColorado, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone help and troubleshooting to fix your computer network issues quickly and affordably. Progent has acquired world-class expertise, advanced software tools, and support knowledge bases to troubleshoot and repair computer network problems without the expense and delays associated with in-person service calls.

If yourColoradoorganization is situated beyond the larger urban areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local network support choices may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing wasted time due to technical issues persisting for too long. Progentís group of expert network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a large variety of technical tasks for a broad range of customers. This means you get not only the technical competency needed for the job, but an expert with proven methods for applying that expertise to assist with excellent network solutions.

Collaboration Software Consulting Expertise for At-Home Workers
Progent can assist small and mid-size organizations to set up collaborative technology like SharePoint and Teams to permit their at-home employees to benefit from productive teamwork with colleagues and clients. To find out about how Progent's experts can assist businesses to install and manage collaborative applications for teleworkers, see collaboration software support services for an at-home workforce.

Full Range of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can help you to perform complete security assessments, restore operations rapidly from intrusions, configure firewalls, configure safe techniques for remote and mobile access, deploy spam protection and email encryption, and craft a company-wide security strategy built around round-the-clock automated network monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring (ASM) for behavior-based threat detection and ProSight Enhanced Security Protection (ESP) for centralized endpoint protection.

Design and Deployment Consulting for Cisco's Meraki Indoor and Outdoor Wi-Fi APs
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and on-premises support services to help organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients regardless of their location or computing device. (Check out Cisco Meraki switches consulting services.)

Data Protection Consulting Services for Telecommuters
Progent can assist small and mid-size organization to plan, install, verify and troubleshoot data protection technology required for at-home workers. For information about Progent's backup services for telecommuters, see backup services for telecommuters.

Consulting Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is designed to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can help businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to upgrade efficiently from older versions of VMM, design workflows for creating and installing virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals offer world-class Hyper-V consulting and VMware vSphere support.

Online Support for Microsoft and Cisco-based Networking Environments
Progentís Technical Response Center provides world-class remote support for Windows and Cisco-based environments anywhere in the United States. Progent's certified professionals have the experience to assist you to troubleshoot and solve tough network problems quickly and affordably. The breadth of information technology expertise offered by Progent's staff of engineers makes it possible to escalate even the toughest problems to the right subject matter experts as necessary. Whether you need occasional phone support and online repair or continuing access to a Helpdesk Call Center, Progent's experts can provide your small business with enterprise-level expertise without the high cost and management hassle of running a large internal IT group.

SQL Server 2019 Migration Expertise
Progent's Microsoft-certified SQL Server 2019 consultants can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide fast online or on-premises contact with consulting experts in system planning and deployment, application programming, SQL Server management, and network security. To learn more, refer to SQL Server 2019 migration consulting.

Design, Integration and Support Services for Microsoft System center 2012 R2
Progent's System Center consultants have over 15 years of background configuring, supporting and troubleshooting the key platforms included with System Center and can help your organization to design, deploy, support, and repair your System Center ecosystem to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent also offers System Center 2016 migration consulting to assist you to transition to the latest edition of Microsoft System Center from an earlier one or from another datacenter management solution to deliver the benefits of enterprise-class provisioning, automation, security, plus datacenter and application performance monitoring.

Microsoft Exchange 2010 Server Upgrade Help
Progent's Microsoft-certified Exchange 2010 engineers can assist your organization to manage and troubleshoot your current Exchange 2010 Server deployment or provide the expertise of seasoned Exchange 2016 consultants and Office 365 Exchange Online consultants to help you assess the benefits of migrating to a current edition of Microsoft Exchange that delivers quick payback by improving your workers' efficiency, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications platforms.

Help Desk Call Center Support Services for Telecommuters
Progent offers small and medium-size organizations overflow or fully outsourced Help Desk Call Center services for at-home workers. For details about Progent's supplemental or comprehensive Help Desk Call Center services for a remote workforce, visit Help Desk support services for teleworkers.

Web Site Development Services
If you need to revamp your company web, create internal web sites for applications like human resources or employee training, establish a powerful Web presence for a new business, or create world-class, data-driven web applications, Progent can provide talented and seasoned web designers and programmers. Progent's experts can also assist your company to support your web solutions by building and maintaining a protected, dependable server and connectivity environment featuring remote and mobile connectivity. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one classes for leading web development tools. For data-intensive web sites, Progent can provide the help of certified Microsoft SQL Server programmers, Oracle programmers and DBAs, and MySQL experts.

Windows Server 2019 Migration Support
Progent's Microsoft Gold-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server on Azure with self-hosted Windows Server 2019. For more information, see Microsoft Windows Server 2019 upgrade consultants.

Microsoft Office Access Database Application Programming
Progent's Office Access developers and consultants offer cost-effective remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers tailored online classes for Access application development and DBA services.

Contact a Progent Network Consultant
To find out how you can get in touch with a Progent network support expert for remote or on-premises assistance, call 1-800-993-9400 or go to Remote Computer Support.



An index of content::

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    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT staff and your assigned Progent consultant so all looming issues can be addressed before they have a chance to impact productivity.

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    Progent's certified Office and Office 365 consultants can help businesses of any size to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers quick return on investment and enables improved business results. Progent can assist you to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility problems between different releases of Microsoft Office desktop and can provide live online training to individuals or teams.

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    Progent's Windows consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier version of Windows. Online and onsite evaluation and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, automated provisioning and management, network optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and post-migration technical help.

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    Progent offers the support of an accredited consultant with expertise integrating technology from the major telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can help your company to design, install, expand, or troubleshoot a video conferencing solution that preserves your investment and optimizes the business value of your IT system. Progent also offers the services of infrastructure consultants who can assist companies of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and scalability required to support your telepresence environment.

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  • VPN Support and Integration
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    Cisco's security and remote connectivity technology for small to medium sized companies offer a full array of manageable security products to let you protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business goals.

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  • Best Windows 7 Migration Tech
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    Progent's certified consultants can help your company to evaluate Windows 7 to verify application compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also help you to estimate the potential business value of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to design and execute a smooth deployment of Microsoft Windows 7 from a previous release of Windows.

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    Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar business applications. Progent's Apple-certified Mac experts can show you how to configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered platforms so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support environments that combine Apple Macintosh with Microsoft Windows systems with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.

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  • Internet Security and Acceleration Server 2006 Outsourcing
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    Microsoft ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified Internet Security and Acceleration Server 2006 support professionals can help you design, cost-justify, pilot, implement, configure and support the Standard or Enterprise version of ISA Server on your network.

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.

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  • MCSE Expert Certified Exchange 2013 In-Place Hold Support and Help
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    Microsoft Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These enhancements favorably impact key areas like ease of administration, availability, security, cost of ownership, collaboration, extensibility, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible advantages of upgrading to Exchange 2013, create a cost-effective test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.

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  • 24/7 System Center 2016 Help and Support
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    Small to middle size companies can now get all the advantages of Operations Manager and also have quick access to Progentís Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT service packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business information systems world-class reliability, security, and productivity.

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  • Windows Desktop Simulation on macOS Outsourcing
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    For businesses that have a combination of Apple Mac and Windows computers, there exist two basic alternatives for running Windows-only applications on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a remote Windows-based computer to run Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your company to manage these products for using Windows programs on your Apple Macs and can also help your organization to assess and configure third-party solutions for Microsoft Windows platform emulation.

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    Progent offers affordable online support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

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    Progentís Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a central location for your workers or customers to connect to, organize, share and interact with relevant information, files, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, workgroups and projects with the information theyíve developed in a manner that makes data easy to find, download and re-use. Progent's SharePoint experts can help your organization to manage your current SharePoint environment or migrate to the current release of SharePoint.

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    ProSight Data Protection Services ECHO from Progent offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup processes and enables fast restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information.

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