For small company network systems located within the state of Colorado, Progent's Microsoft and Cisco authorized engineers can provide phone help and troubleshooting to solve your computer network issues fast and affordably. Progent has acquired enterprise-grade expertise, sophisticated tools, and support databases to diagnose and fix IT problems while avoiding the expense and delays associated with onsite technical service dispatches. If your Colorado company is situated beyond the larger urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, your nearby computer network support choices may be limited in technical expertise, or not available during urgent situations. This results in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progent's team of expert network engineers average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of clients. This means you obtain not just the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to assist with affordable network solutions.

Microsoft SQL Server 2012 Consulting
Progent can provide the expertise of certified SQL Server 2012 engineers as well as experienced database application developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security consultants to help you to manage Microsoft SQL Server 2012. Progent can also provide Microsoft SQL Server 2016 upgrade expertise or Microsoft SQL Server 2019 upgrade consulting to help you implement a more current release of SQL Server.

Backup/Restore Services for Telecommuters
Progent can help small and medium-size companies to design, configure, validate and troubleshoot data protection solutions required for at-home workers. For details about Progent's data protection services for telecommuters, visit data protection solutions for a remote workforce.

Network Support for Local Governments
Progent has extensive experience providing a broad range of online network support and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is among the industry’s pioneers in providing advanced online network consulting and has provided network solutions to organizations in all 50 states. Progent's online computer support for local governments eliminates travel costs and solves problems faster than on-premises support.

Work-at-Home Solutions Support Services for Teleworkers
Progent can help small and medium-size companies to design, configure and troubleshoot the network infrastructure required for remote workers. Areas of network infrastructure where Progent's experts can deliver support include safe and efficient VPN tunnel connections, Virtual Desktop Infrastructure platforms, router configuration, Wi-Fi LAN design and implementation, and robust Internet connections. To find out about Progent's infrastructure support services for a remote workforce, refer to network infrastructure consulting services for an at-home workforce.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your Progent engineering consultant so all looming problems can be resolved before they have a chance to disrupt productivity. Learn about Progent's complete ProSight series of low-cost network monitoring and management services for small and medium-size organizations.

Broad and In-depth Knowledge of Office Networking
Progent’s team of over 100 computer network experts means clients benefit from the leverage of over a thousand years of cumulative experience and collective knowledge to resolve the most vexing system issues. Progent’s certified network consultants have the know-how to identify fixes fast and deliver them affordably.

SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a smooth migration of your current SQL Server environment to any deployment architecture including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from on-demand design review or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and on budget. Also, Progent's SQL Server 2019 integration experts can assist you to migrate smoothly from Microsoft SQL Server 2017 to a newer release of SQL Server. To learn more, refer to SQL Server 2017 integration consulting.

GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security experts. GIAC accreditations are recognized by companies and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the network security capabilities addressed within GIAC certification including auditing network vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

Progent's Consulting and Training Support for Office Desktop and Microsoft 365
Progent's certified Office and Microsoft 365 experts can help companies of any size to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that provides fast return on investment and enables improved business results. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to resolve compatibility problems between different releases of Office desktop and can provide live online Office and Microsoft 365 training to individuals or groups.

Progent's Integration Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

Palo Alto Networks PA-Series Firewall Integration Services
Progent's Palo Alto Networks firewall consultants can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation security environment that extends across your on-premises and cloud assets and protects all users at any location with any endpoint device. To find out more, visit Progent's Palo Alto Networks firewall planning and integration consulting.

CCIE-certified Network Infrastructure Management Consultants
Progent's Cisco CCIE-certified networking consultants can assist clients to run Cisco's management tools including DNA Center and Meraki Dashboard to build a cloud-based, on-prem or hybrid network management solution that delivers maximum security, availability and business continuity. To learn more, visit Cisco CCIE-certified networking management consultants.

Talk to a Progent Network Support Expert
To find out how you can access a Progent network consultant for remote or onsite support, phone 1-800-993-9400 or visit Remote Computer Help.



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  • Microsoft 365 Deployment Readiness Remote Support Services
    Expert Microsoft Certified Microsoft 365 and Apple iOS Consultant Services

    Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and associated email infrastructure to lower hardware expense and management overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to assess the benefits of Exchange Online, design a solution that makes sense for your business needs and IT budget, implement an efficient move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.

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    Progent can help you to plan an upgrade to Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.

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    Exchange 2007 Server Specialists

    Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site migrations, Progent has the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.

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    Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.

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    Progent offers nationwide remote phone support and consulting services for companies who operate Apple Mac environments or whose IT systems feature a combination of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer macOS and Mac OS X clients a range of services including desktop assistance, migration to the current edition of OS X from other earlier editions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online IT help offers maximum return for your IT budget by preserving client efficiency and shortening the time billed for network repair services. Advanced online support technology and experienced service specialists and engineers combine to enable Progent to solve the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of phone support and remote access. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM certified security professionals to help with the toughest network issues.

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