For office networks located throughout the state ofColorado, Progent's Microsoft authorized technical experts can deliver phone assistance and remote troubleshooting to solve your computer network problems quickly and cost effectively. Progent has developed enterprise-class expertise, advanced software tools, and support knowledge bases to identify and repair network problems without the expense and time delays associated with onsite technical service visits.
If yourColoradobusiness is located beyond the larger metro areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local network systems support options may be limited in technical capability, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical issues going unresolved for too long. Progentís staff of field proven network consultants average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of clients. This means you obtain not just the technical skills needed for the task, but a professional with field proven methods for applying those skills to assist with excellent network solutions.
Immediate Assistance for Urgent Problems
With Progentís urgent online computer support services, you can receive immediate support for problems that are causing lost productivity. Online support does away with the lengthy wait and increased cost required for on-site computer service. For ordinary administration work, Progentís remote support consultants can complete most jobs within a few minutes of a request, rather than forcing your company to wait for up to a day for on-premises support to arrive.
Consulting Expertise for Managing the Remote Endpoints of Your At-Home Workforce
Progent can assist small and mid-size companies to install efficient remote endpoint management and monitoring systems for administering endpoint devices used by at-home workers. To find out about how Progent can assist your company to manage and monitor the remote endpoints of your teleworkers, visit solutions for managing and monitoring the endpoints of your at-home workforce.
Juniper Networks Consulting Services
Progent's Juniper Networks-certified network consultants can assist you to plan and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from discontinued products to current releases. Progent's Junos OS engineers can provide expertise with Juniper's premiere network operating system to enable you to simplify the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software products and can help organizations maintain environments that include a mix of Juniper's software platforms.
Android Smartphone Integration and Management
Progent's Android smartphone and tablet integration consulting have years of experience providing remote and onsite support for businesses of any size who need to integrate Android phones and tablets into their information networks so that users can communicate and collaborate while on the go. Progent has the breadth of skills to solve technical problems that span multiple vendors and that entail a combination of older and current information technology. Progent provides budget-friendly online expertise to assist you with any aspect of designing, implementing, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to assist you to resolve particularly stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you complete strategic IT projects on time and within budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and operate Android phones efficiently.
Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Partner, every Progent consultant has access to the technology and training resources required to deliver the best information technology support possible. Progent's outsourcing, Help Desk Call Center, Office 365 deployment expertise, and software development services permit small business customers to take advantage of the wide range of skills found in the IT departments of large organizations without the significant expense and hassle of building and managing a self-sufficient in-house network support group.
Cisco IOS software Upgrade Support
If your network includes Cisco appliances, you may be running an old version of IOS, the control software used in almost all Cisco router as well as current switches from Cisco. Cisco frequently offers updates to IOS to correct problems, plug security weaknesses, or improve functionality. Unfortunately, upgrading Cisco IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco device and your network environment. For example, there may be limitations of internal Flash storage that might cause a new software version to execute incorrectly. Progent's Cisco CCIE network engineers can provide a broad selection of services related to upgrading Cisco IOS software or other Cisco OS like IOS XR, CallManager or Unified Communications Manager. Progent can run audits of your Cisco software, propose appropriate upgrades, provision Cisco devices, copy images/, configure and verify your Cisco software, tune performance, resolve issues, and train your network support managers how to utilize any significant new functions.
Linux Support and Windows/Linux Integration
If your company IT environment combines Linux technology with Windows, Progent can assist you to integrate your servers into an efficient system that allows all your operating systems to coexist for simpler management, seamless data exchange, high availability, high throughput, and integrated security. If you are developing Linux based-software within an environment that includes Microsoft-based servers, workstations, and application software, Progent can provide comprehensive support outsourcing that allows you to focus on your area of high-value expertise.
VMware NSX Network Virtualization
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can quickly recover the complete logical network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to design, deploy, test and administer a DR system based on VMware Site Recovery Manager and VMware NSX.
Consulting for Network Service Companies
Progent's consulting services for IT service businesses allows you to use Progent's consulting engineers under your own service brand as a transparent arm of your IT consulting organization. To find out about Progent's consulting support for network support companies, go to Progent's consulting for IT support businesses.
Expert Wireless Consulting and Support
Progent's wireless technology consultants have broad backgrounds in the integration and support of wireless networking technology and can assist you to plan, install, administer and troubleshoot wireless ecosystems that are compliant, robust, expandable, easy to administer and use, ready to handle your critical applications, and seamlessly integrated into hybrid cloud networks. Remote and onsite support available from Progent cover a variety of wireless solutions and include smartphone and tablet management, Wi-Fi network design and deployment, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless integration.
PC and Mobile Device Centralized Configuration Management Support
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 cloud integration, Microsoft System Center Configuration Manager (SCCM 2012) design and deployment and Microsoft Intune integration help to centralize and simplify the management of your PCs and web-facing mobile devices. Progent can assist you to migrate efficiently to Configuration Manager 2016 from a legacy device management solution or help you to modify your current SCCM 2016 environment to accommodate your evolving IT needs.
Get in Touch with a Progent Network Support Expert
To see how you can get in touch with a Progent computer consultant for online or on-premises help, call 1-800-993-9400 or go to Remote Network Help.