For small company network systems located anywhere in the state of Colorado, Progent's Microsoft and Cisco qualified engineers can deliver phone assistance and remote troubleshooting to solve your network systems troubles quickly and affordably. Progent has developed enterprise-grade expertise, advanced software utilities, and support databases to troubleshoot and fix computer network problems while avoiding the high cost and delays normally associated with on-site service calls.
If your Colorado business is located outside of the larger urban areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network support choices may be limited in expertise, or not available during an emergency. This results in a network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network professionals average more than twelve years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of clients. This means you obtain not only the technical competency needed for the job, but an expert with field proven methods for applying that expertise to assist with efficient network solutions.
Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed across multiple sites with any number of APs can be remotely configured and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi professionals who can help you to assess the value of Ubiquitiís UniFi technology for your environment and assist you to design, install, manage, and troubleshoot your UniFi solution. For details, see Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration services.
Remote Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center provides expert remote technical support for Microsoft and Cisco-based environments anywhere in the United States. Progent's certified engineers have the knowledge and experience to assist you to analyze and resolve tough network problems rapidly and affordably. The scope of information technology expertise offered by Progent's team of engineers makes it possible to escalate even the most challenging problems to the right subject matter experts as required. Whether you need occasional phone support and remote troubleshooting or continuing access to a Helpdesk Technical Response Center, Progent's engineers can provide your small business with enterprise-level support without the high cost and administrative hassle of maintaining a large in-house IT group.
ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a cleaner and more secure AD environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management technology. These benefits can include simpler network management, better compliance with information security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime. For more information about ProSight Network Audits and to view sample reports, visit ProSight Network Audits.
Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions lower the effort required for IT managers to set up applications so that they are consistent throughout an entire workforce, offer the power to control rights to critical data, and allow fast installation of new or upgraded workstations. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines desktop access, improves performance, tightens security, centralizes administration, and provides a nearly transparent client environment. Progent's Windows Server 2016 consultants can assist you to assess the business benefits of Microsoft's desktop virtualization solutions, set up pilot and on-line deployments, improve your system architecture to support virtual clients effectively, evaluate and resolve security issues, and educate your network managers to utilize best practices to gain a fast ROI from client virtualization.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device provisioning and updating, centralizes compliance settings control, keeps track of network assets, protects against corporate data leakage, provides health reporting, enables secure self service, and delivers a single point of control for managing mixed-OS networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.
Oracle Administration Support and Software Programming
Progent can provide online access to an Oracle certified consultant for Oracle DBA support or an Oracle software developer. Progent can help you to create efficient mechanisms for key Oracle database administration activities such as database tuning, backup/recovery processes, and information security, or train your in-house personnel to use industry best practices for simplifying major management tasks. Progent can also provide the support of a PL/SQL programmer to assist you to design, test, troubleshoot, or port Oracle-based programs that can range from business reports to database-powered web sites. Progent offers skill with SQL Developer, SQL *Plus, and JDeveloper tools and can help you to optimize current SQL code by utilizing Oracle's SQL Tuning Advisor.
GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to validate the knowledge of IT security professionals. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with any of the security disciplines addressed under GIAC accreditation such as evaluating infrastructure vulnerability, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Microsoft Exchange 2016 Upgrade Support
Progent's certified Microsoft Exchange 2016 experts can help you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small company's servers in an environment that gives the maximum degree of availability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting services are based upon mature virtualization technologies that allow small companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class reliability and an unmatched degree of vendor independence. Learn about Progent's ProSight family of managed services for small organizations.
Ransomware Removal and Recovery Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to restore an IT network that has suffered an attack by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware cleanup and restoration consulting.
Cisco IOS Update Support
If your network includes Cisco routers, you could be running an old release of IOS, the network OS powering virtually all Cisco router and the latest switches from Cisco. Cisco frequently offers upgrades to IOS in order to fix bugs, plug security weaknesses, or add features. Unfortunately, upgrading Cisco IOS and other Cisco OS platforms can be tricky, depending on your Cisco appliance and your network environment. As an example, there could be limitations of internal RAM that might cause a new software version to operate improperly. Progent's Cisco CCIE consultants can provide a wide selection of services associated with updating Cisco IOS or any Cisco software platform like IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform version audits of your router software, propose sensible updates, provision Cisco appliances, copy software images/, activate and test your Cisco software, tune performance, resolve issues, and teach your network support staff how to take advantage of all important new functions.
Security Vulnerability Evaluation for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles intended to allow small businesses to receive an independent security assessment from a premier security consultant. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your IT infrastructure from beyond your company firewall to uncover potential weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a system scan from an authorized machine inside your company firewall to assess vulnerabilities to internal threats. The two security inventory packages are set up and executed from a protected external site.
Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set incorporated into the latest versions of MS Windows Server is dramatically re-engineered to streamline the deployment, setup, and maintenance of clusters and to provide greater levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include cluster Validation, easier configuration and installation, improved cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum structure, minimization of failure points, more disk and RAM capacity, improvements for multi-site clusters, and live migration capability for Hyper-V virtual machines. Progent's certified failover cluster consultants can assist you evaluate the business benefits of Windows clustering, plan and execute an installation, educate your IT personnel to manage your failover clusters, provide continuing consulting and support services, and produce and validate a business continuity procedure. Progent's Windows Server 2016 disaster recovery/business continuity experts can show you how you to plan and deploy a cost-effective disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster technology field-tested in Microsoft's massive Azure public cloud.
64-bit Computing Upgrade Help
Progentís 64-bit upgrade support specialists can assist you to enhance your servers and workstations efficiently from 32 bits to 64 bits. Progent can help you to understand the risks and advantages of upgrading to 64-bit computing, design an economical migration strategy that reduces operational interruptions, and deliver timely online help to assist your company to configure 64-bit operating systems and applications on your current hardware. Progent's Microsoft-certified engineers can assist you to integrate the 64-bit versions of Microsoft platforms like Windows Server, Exchange Server, Windows 10, and Microsoft Office Excel.
Progent's Online Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants offer a wide selection of affordable online consulting services to help your organization to maintain your existing Microsoft Word environment or assist you to move to a newer release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility problems between different versions of Word, interfacing Word with different Office applications such as Excel and Microsoft Outlook or with third-party data sources and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance support, and smart phone synchronization, and online Office Word training tailored for your special requirements.
Progent's Integration and Development Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Contact a Progent Network Consultant
To learn how to get in touch with a Progent network support expert for remote or on-premises expertise in , call 1-800-993-9400 or visit Remote Computer Help.