For small company computer networks located in the state ofColorado, Progent's Microsoft certified technicians can deliver phone help and troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve IT problems while avoiding the high cost and time delays associated with on-site technical service dispatches.
If yourColoradosmall business is located beyond the larger metropolitan areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local computer support choices may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with cost effective network solutions.
Fortinet NGFW Firewall Consultants
Fortinet next-generation firewalls are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet firewalls to safeguard your digital resources at the network edge, within the data center, at branches, and at the cloud edge. To learn more, see Fortinet firewall experts.
CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive test given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the areas of information systems audit services, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding of information resources, and disaster recovery planning.
Amazon AWS Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide affordable online support to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid environments that seamlessly incorporate Amazon AWS services. Progent offers as-needed support or Progent can deliver comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.
The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting mission-critical applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure effective test systems, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.
Best Practices Followed by Seasoned Engineers
Many companies situated away from cities with plentiful network engineers resort to less qualified or inexperienced local resources for vital network support. This can produce a system that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the trenches of IT support, providing a wide array of technical tasks for a diverse selection of clients. Consequently, with Progent you get not only expert network engineering skills, but an engineer who follows computer industry leading practices in using those skills to resolve actual business system problems successfully and in a repeatable fashion.
MySQL Database Application Programming and DBA Support
Progent's MySQL software developers and database administrators offer cost-effective online database administration or application programming support and can help businesses of all sizes to integrate and maintain MySQL within a dependable IT environment that offers high levels of performance, scalability, and security. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.
Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization technologies lower the effort needed for IT administrators to deploy applications so they are standardized throughout a corporate workforce, provide the power to manage rights to business data, and enable quick installation of additional or upgraded desktops. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative VDI infrastructure behind Remote Desktop Services streamlines client connectivity, improves performance, strengthens security, unifies administration, and provides an almost seamless client environment. Progent's desktop virtualization consultants can assist your company to assess the business advantages of Microsoft's virtual desktop technologies, configure test and production environments, improve your system architecture to accommodate virtualized clients efficiently, evaluate and resolve security issues, and train your IT managers to follow industry best practices to achieve a fast ROI from desktop virtualization.
Remote Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides world-class remote support for Microsoft and Cisco-based networks anywhere in the United States. Progent's certified engineers have the expertise to help you to analyze and resolve difficult network problems rapidly and affordably. The scope of information technology expertise represented by Progent's team of engineers allows them to escalate even the most difficult problems to the right subject matter experts as required. Whether you require occasional phone support and remote troubleshooting or ongoing availability of a Helpdesk Technical Response Center, Progent's experts can provide your company with enterprise-level support without the high cost and management overhead of maintaining a big in-house IT group.
Responsiveness of Progent's TRC for Remote Computer Support
Progent's Technical Response Center is committed to providing the best quality of online computer support services available for urgent and standard issues. For urgent issues that affect many users, key personnel, or a mission-critical application, the Technical Response Center can respond in one hour or less. For non-critical issues, the TRC will within two hours. Regardless of criticality, your ticket will be generated quickly and correctly, You will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding each resolved problem to verify you are comfortable with the outcome and ready to close the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.
VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.
System Center Data Protection Manager Support Services
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations near-continuous backup and simplified recovery functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, implement, administer, and repair an enterprise-wide backup/recovery solution built around DPM 2016. Progent can assist you to upgrade from an older release of DPM or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management or co-management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.
PC and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager planning and installation and Microsoft Intune expertise to centralize and simplify the administration of your PCs along with your web-facing mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from a legacy device management solution or assist you to enhance your current SCCM 2016 ecosystem to support your changing business needs.
Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 support experts can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management, staff, create a corporate-wide security strategy, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan. If your organization is thinking about moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to assess the benefits of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Contact a Progent Network Consultant
To learn how to get in touch with a Progent computer consultant for remote or on-premises help, phone 1-800-993-9400 or visit Remote Network Help.