For small company computer networks located in the state ofColorado, Progent's Microsoft certified technicians can deliver phone help and troubleshooting to repair your network systems problems quickly and affordably. Progent has acquired world-class skills, sophisticated utilities, and support databases to identify and resolve IT problems while avoiding the high cost and time delays associated with on-site technical service dispatches.

If yourColoradosmall business is located beyond the larger metropolitan areas such asDenver, Colorado Springs, Aurora, or Lakewood, your local computer support choices may be limited in expertise, or unavailable during an emergency. This can result in a computer network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís staff of seasoned network engineers average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a broad variety of technical projects for a varied range of customers. This means you obtain not just the technical know how needed for the task, but an expert with proven methods for applying those skills to assist with cost effective network solutions.

Fortinet NGFW Firewall Consultants
Fortinet next-generation firewalls are industry leaders in delivering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet firewalls to safeguard your digital resources at the network edge, within the data center, at branches, and at the cloud edge. To learn more, see Fortinet firewall experts.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive test given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the areas of information systems audit services, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding of information resources, and disaster recovery planning.

Amazon AWS Integration Consulting Services
Progent's Amazon AWS cloud planning and integration consultants can provide affordable online support to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to create all-cloud or hybrid environments that seamlessly incorporate Amazon AWS services. Progent offers as-needed support or Progent can deliver comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS cloud platform.

The Progent Test and Design Lab at the Herakles/QTS Internet Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for piloting mission-critical applications, developing efficient system upgrade procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers who lack adequate internal resources to configure effective test systems, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.

Best Practices Followed by Seasoned Engineers
Many companies situated away from cities with plentiful network engineers resort to less qualified or inexperienced local resources for vital network support. This can produce a system that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average over a decade of hands-on industry background, in the trenches of IT support, providing a wide array of technical tasks for a diverse selection of clients. Consequently, with Progent you get not only expert network engineering skills, but an engineer who follows computer industry leading practices in using those skills to resolve actual business system problems successfully and in a repeatable fashion.

MySQL Database Application Programming and DBA Support
Progent's MySQL software developers and database administrators offer cost-effective online database administration or application programming support and can help businesses of all sizes to integrate and maintain MySQL within a dependable IT environment that offers high levels of performance, scalability, and security. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.

Microsoft Desktop Virtualization Consulting Services
Microsoft's desktop virtualization technologies lower the effort needed for IT administrators to deploy applications so they are standardized throughout a corporate workforce, provide the power to manage rights to business data, and enable quick installation of additional or upgraded desktops. With Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative VDI infrastructure behind Remote Desktop Services streamlines client connectivity, improves performance, strengthens security, unifies administration, and provides an almost seamless client environment. Progent's desktop virtualization consultants can assist your company to assess the business advantages of Microsoft's virtual desktop technologies, configure test and production environments, improve your system architecture to accommodate virtualized clients efficiently, evaluate and resolve security issues, and train your IT managers to follow industry best practices to achieve a fast ROI from desktop virtualization.

Remote Technical Support for Windows and Cisco-based Network Environments
Progentís Technical Response Center provides world-class remote support for Microsoft and Cisco-based networks anywhere in the United States. Progent's certified engineers have the expertise to help you to analyze and resolve difficult network problems rapidly and affordably. The scope of information technology expertise represented by Progent's team of engineers allows them to escalate even the most difficult problems to the right subject matter experts as required. Whether you require occasional phone support and remote troubleshooting or ongoing availability of a Helpdesk Technical Response Center, Progent's experts can provide your company with enterprise-level support without the high cost and management overhead of maintaining a big in-house IT group.

Responsiveness of Progent's TRC for Remote Computer Support
Progent's Technical Response Center is committed to providing the best quality of online computer support services available for urgent and standard issues. For urgent issues that affect many users, key personnel, or a mission-critical application, the Technical Response Center can respond in one hour or less. For non-critical issues, the TRC will within two hours. Regardless of criticality, your ticket will be generated quickly and correctly, You will receive an acknowledgement from the ticketing system, and the TRC will get in touch with you regarding each resolved problem to verify you are comfortable with the outcome and ready to close the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.

VMware NSX Virtual Networking
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

System Center Data Protection Manager Support Services
System Center 2016 Data Protection Manager (SCDPM 2016) provides small and medium-size organizations near-continuous backup and simplified recovery functions for Microsoft-based environment. SCDPM 2016 delivers application-sensitive protection for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, implement, administer, and repair an enterprise-wide backup/recovery solution built around DPM 2016. Progent can assist you to upgrade from an older release of DPM or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management or co-management services to make sure you finish your SCDPM 2016 initiative on time and within your budget.

PC and Mobile Device Unified Configuration Management Consulting
Progent offers Configuration Manager 2016 cloud integration, System Center 2012 Configuration Manager planning and installation and Microsoft Intune expertise to centralize and simplify the administration of your PCs along with your web-facing mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from a legacy device management solution or assist you to enhance your current SCCM 2016 ecosystem to support your changing business needs.

Windows Server 2012 R2 Migration and Support
Progent's certified Windows Server 2012 support experts can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, tune your network infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, educate your IT management, staff, create a corporate-wide security strategy, automate IT administration, help with application development, and build and test a disaster recovery/business continuity plan. If your organization is thinking about moving from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration consultants can help you to assess the benefits of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Contact a Progent Network Consultant
To learn how to get in touch with a Progent computer consultant for remote or on-premises help, phone 1-800-993-9400 or visit Remote Network Help.

An index of content::

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    Progent is seeking to find full-time, solutions-driven Microsoft accredited engineers with MCSE credentials; Cisco certified system consultants who have Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISM or comparable security certification; and high-end network architecture experts with experience in mobile access, wireless connectivity, high availability, business continuity, data preservation, and VMware. Progent also is hiring employees to work on our staff of help desk service technicians and off-site troubleshooting experts. In addition, We are hiring talented managers able to perform effectively in Progent's fast-paced, virtual office environment.

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    Progent can provide the support of Microsoft-certified consultants and seasoned software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and certified data security consultants to assist you to assess the potential advantages of SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.

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    Progentís Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of enterprise-class business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline network management, assist with creating applications, and generate and validate a DR/BC plan.

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    Progent's Apple Mac support engineers can help you with a wide array of system infrastructure issues including system architecture, remote and mobile connectivity, internetwork communication, protection, and new technologies including Voice over IP and fast wireless connectivity. For business networks built exclusively on Mac OS X or for systems that use a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and maintaining a network infrastructure that is reliable, safe, productive and supportive of your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network systems. Progent can also give you access to skilled professionals to support Cisco routers and switches.

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    Progent has extensive experience providing a full-spectrum of online network consulting and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in delivering expert remote IT consulting and has provided IT solutions to organizations in all 50 states. Online support saves travel expenses and resolves issues more quickly than on-premises service calls.

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    Progent's Jabber consultants can provide remote or on-premises expertise to help organizations of all sizes to plan, implement, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for the products, technologies and services that make up creating an end-to-end Jabber collaboration solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.

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    Progent's Check Point experts can show you how to choose and configure Check Point Software Firewall and VPN utilities and hardware powered by Check Point Software's technology to offer an economical and efficient security solution for your IT network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and provide a single source for continuing technical support, administration, education, and consulting services.

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    Progent's Microsoft certified engineers can help your company to evaluate Microsoft Windows 7 to verify application compatibility and to check its performance and reliability running in your environment. Progent can also show you how to estimate the potential business benefits of moving to Windows 7. If you decide that Windows 7 makes sense for your business strategy, Progent can help you to design and carry out a smooth migration to Windows 7 from a your current release of Windows.

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    Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, training, and troubleshooting services since the platform's debut. Progent can provide in-depth expertise for upgrading legacy Dynamics GP deployments. Progent can assist your business to design, validate, and carry out a cost-effective upgrade from a an outdated version to the latest release of Microsoft Dynamics GP.

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    Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals as well as to network users, lessening the complexity of creating, integrating, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with hands-on experience and wide knowledge in planning and deploying data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progent offers cost-effective remote assistance to help you to plan, configure, and fix any facet of your iOS and Windows integration efforts and is available for short-term tasks to help you get past occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that is best suited to your mode of computing. Progent also offers online and onsite training for individuals or groups to help manage and use your iOS devices in a secure, team-oriented environment that maximizes the business value of your IT network.

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    Progent's Microsoft-authorized experts can show you how to evaluate the economic case for implementing Microsoft SharePoint 2007, consult with you on the most sensible version of Microsoft SharePoint Server for your circumstances, provide configuration and integration expertise, help you to set up MS SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Portal Server 2007, develop a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support.

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    GIAC was established in 1999 to certify the skill of information technology security professionals. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the network security disciplines covered within GIAC certification including evaluating network vulnerability, event management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.

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    Progent's Microsoft-authorized experts can help you evaluate the business case for deploying SharePoint 2007, consult with you on the appropriate edition of SharePoint for your circumstances, provide configuration and deployment services, assist you to set up Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and customized application programs to work with SharePoint Server 2007, design a company-wide security strategy that encompasses portal technology, and deliver maintenance and Help Desk services.

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    Progent provides small and medium size companies professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and VPN security vendors including WatchGuard, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and choose appropriate technologies from multiple vendors to achieve your security objectives while staying within your spending restraints.

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    Progent's Cisco-authorized IT professionals can help you create an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet access via a broad range of high availability Internet network technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE consultants to help you utilize the most current technology for high availability Internet access to create an economical, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.

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    Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough testing and significant experience with information security architecture. ISSAP security experts possess in-depth understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of secure network architecture.

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    Progent provides nationwide online technical support and troubleshooting services for businesses who run Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft Windows products. Remote IT help provides optimum return for your information technology budget by protecting client productivity and limiting the time billed for computer repair services. Advanced remote access utilities and skilled technicians and engineers allow Progent to solve most network issues without squandering time and money by traveling to your site. In most of cases your network problems can be remediated by telephone or via a combination of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to help you with the toughest system issues.

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  • Les Kent has a 35-year track record of effective technology integration, business administration, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a network architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, new ventures, and major enterprises.

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    If you want to revamp your production web site, create internal webs for purposes such as HR or worker training, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide skilled and experienced web developers. Progent's consultants can also show you how to design and maintain a safe, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.

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    Progent's Linux consulting services provide small businesses and software developers help with managing and maintaining Linux computers that run with Microsoft-powered technology. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    Computer Consulting macOS and Exchange

    Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, search the GAL, copy addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers specialized onsite Entourage education.

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    SQL Server 2014 includes significant improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly with all workloads including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite consulting services such as system design, configuration, administration, remediation, and software development expertise to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.

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    Database DBA Support Services

    Progent's certified database consultants offer small and midsize businesses remote support for leading RDBMS products such as MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and integration, database design and coding, management support, replication solutions, capacity planning, tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and training.

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    Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient system upgrade procedures, evaluating and optimizing performance, planning or verifying business continuity strategies, resolving compatibility problems, and establishing training systems for the latest technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, the lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.

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