Colorado Computer Support Services
for Small and Midsize Business Networks:
Online Consulting and Troubleshooting
For small office computer networks located throughout the state of Colorado, Progent's Microsoft qualified technicians can provide phone help and troubleshooting to fix your computer system troubles fast and cost effectively. Progent has developed enterprise-grade expertise, advanced software tools, and support databases to troubleshoot and repair IT problems while avoiding the cost and delays associated with on-site technical service calls. In case your Colorado company is located outside of the larger metro areas such as Denver, Colorado Springs, Aurora, or Lakewood, your local network support options may be limited in technical expertise, or unavailable during an emergency. This results in a office network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent's group of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a varied range of clients. This means you obtain not just the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to assist with excellent network solutions.
IT Support for Small Governments
Progent has a long background providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts throughout the United States. Progent is among the pioneers in delivering expert remote IT support and has delivered IT support to organizations in all 50 states. Progent's online information technology consulting for local governments eliminates travel expenses and solves problems faster than on-premises service calls.
ProSight Data Protection Services ECHO Managed Cloud Backup
ProSight Data Protection Services (DPS) ECHO provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services ECHO automates your backup activities and allows rapid recovery of vital data, apps and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information. Find out about Progent's complete ProSight series of low-cost network management outsourcing services for small and mid-size organizations.
Configuration Manager 2016 Hybrid Cloud Integration
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings management, inventories network assets, guards against corporate data leakage, performs health reporting, allows safe end-user self service, and delivers a common control mechanism for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid environments.
Microsoft Teams Solution Design Consultants
Teams replaces Skype for Business Online as Microsoft's flagship cloud service for group conversation and cooperation. Progent's Teams consultants can assist you to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Cisco Firepower Firewalls Consulting Expertise
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and offer centralized control of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco-certified CCIE-certified firewall experts can help you to plan and execute a smooth upgrade to Cisco Firepower Series firewalls from from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds. For more information about Cisco's Firepower portfolio of NGFWs Firewalls, see Cisco Firepower firewalls integration expertise.
Support for MS Dynamics and Dynamics 365 Accounting and ERP Software
Progent's Experts Team offers consulting in Microsoft accounting and ERP/MRP platforms, enabling you to craft cost effective and complete IT solutions that fit the individual requirements of your operation. Progent's application development consultants can deliver a variety of services including
Dynamics 365 Finance (formerly Dynamics AX and Axapta) enterprise resource planning consulting,
Microsoft Dynamics GP/Great Plains Accounting Software training and integration,
MS Dynamics 365 Business Central business management software integration,
Microsoft Dynamics Solomon business accounting software migration and support,
and Microsoft Commerce/RMS configuration.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
The ProSight Active Security Monitoring service is an endpoint protection solution that incorporates next generation behavior machine learning tools from SentinelOne to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to address the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Find out about the complete ProSight suite of low-cost outsourced network management services for desktop and mobile endpoints.
SQL Server 2017 Integration Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any network model including local, cloud-hosted, or hybrid. Progent's consultants can provide online or on-premises support ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and within budget. Also, Progent's SQL Server 2019 migration consultants can assist you to upgrade smoothly from Microsoft SQL Server 2017 to a more modern edition of SQL Server. To find out more, visit SQL Server 2017 integration expertise.
Consulting Expertise for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to provide a centralized solution for configuring and managing virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consulting experts can assist businesses of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to upgrade smoothly from older versions of Virtual Machine Manager, design workflows for building and installing VMs and VM hosts, design high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies like Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts offer advanced Windows Hyper-V consulting and VMware vSphere support.
Data Protection Manager Consulting Services
Microsoft System Center 2016 Data Protection Manager offers small and medium-size businesses automatic backup and easy restore capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for key workloads like Microsoft SQL, Exchange and SharePoint, protects Windows and Linux virtual machines, supports VMs running on Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to design, deploy, manage, and repair an enterprise-wide backup/recovery system built around Data Protection Manager 2016. Progent can help you to upgrade from an older release of DPM or from an outdated solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent can provide remote or onsite support and can deliver occasional guidance to resolve technical bottlenecks or deliver end-to-end project management services to help you finish your Data Protection Manager 2016 initiative on time and on budget.
Support Services for Network Support Companies
Progent's support services for network support companies enables you to use Progent's consulting engineers under your own service brand as a seamless extension of your IT services team. To learn about Progent's expertise for IT support companies, visit Progent's consulting services for IT service businesses.
Network Security Protection Services for Telecommuters
Progent can help small and medium-size businesses to configure security protection solutions and deliver cleanup services required for at-home workers. For details about Progent's security protection expertise for telecommuters, go to cybersecurity defense services for remote workers.
ProSight WAN Watch Infrastructure Management
Progent’s ProSight WAN Watch infrastructure monitoring and management service makes it easy and affordable for smaller businesses to map, monitor, enhance and debug their networking hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating devices that need important updates, or isolating performance issues. Learn about Progent's entire ProSight line of value-priced network monitoring and management services for small and medium-size organizations.
Progent's Integration Services for Amazon Marketplace Web Service (Amazon MWS)
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and speed up your return on investment.
SentinelOne Product Sales and Integration Support
Progent is a dealer and consulting firm for SentinelOne's Singularity XDR product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for defending against ransomware and other cyberattacks. Find out more about Progent's SentinelOne Singularity product sales and consulting expertise.
Talk to a Progent Computer Support Expert
To see how you can get in touch with a Progent network consultant for online or onsite support, phone
An index of content::
Dynamics GP/Great Plains Features Integration Support
Top Quality Troubleshooting Great Plains Migration
Microsoft Dynamics GP 2010 financial software is a comprehensive business management and analytics solution that integrates data and processes throughout your business, interfaces easily with other solutions, and connects workers, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and maintain a reliable, secure computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP 2010.
Kentucky Small Business Network Consulting Group
Design Consultant New Mexico
Progent's Technical Response Center (TRC) offers national extended hours remote assistance for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours telephone help and remote secure computer access to troubleshoot and resolve network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to appropriate specialists as needed. For urgent problems, the Technical Response Center endeavors to answer your request for service in less than one hour.
Microsoft Exchange Integration Support
Expert Microsoft Certified Exchange 2013 Technology Consulting Services
Microsoft Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful innovations plus a redesigned architecture. These enhancements favorably impact key IT areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange 2013.
SCVMM 2012 and VMware Remote Troubleshooting
Expert Microsoft Certified SCVMM 2012 XenServer Consultant Services
Progent can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist you to move from an earlier release of SCVMM or from another management platform, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 ecosystem to make sure you realize the highest possible return on investment.
Computer Consultants Temporary Staff Augmentation Services
Online Support Services Short Term IT Staff Augmentation Services
Progent's short-term staff augmentation services enable businesses to respond to sudden increases in demand for network professionals without dealing with the expense and delays associated with identifying and hiring experienced technical workers and without adding to your permanent workforce.
SQL 2008 Analysis Services Consulting
MS SQL 2008 Support and Integration
Progent's Microsoft-Certified SQL consultants can provide an array of services to help small and midsize businesses to design, implement, manage, and troubleshoot SQL Server 2008 systems in order to gain the maximum competitive benefit from this state-of-the-art database management platform. Also, Progent can provide expertise for network architecture, enterprise-wide protection, and application development to optimize the business value of your SQL Server 2008 investment.
Remote Troubleshooting 24x7 Network
24 Hour On-site Support Monitoring and Reporting
Remote 24x7 monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can get a degree of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as economical service packages designed to assist you to identify and resolve a an array of network problems before they can disrupt productivity.
Microsoft Windows 2012 R2 Server Server Consulting
Network Assessments Microsoft SQL Server 2017
Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you plan, integrate, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Support and Help CIO
Largest Configuration Chief Information Officer
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer who can offer a broad perspective to help you select and support network technology to meet your current needs and that can be a firm foundation for your growth. Progent's temporary Chief Information Officer consulting services provide financial leverage to companies who want to maximize the impact of their IT investment but who are without the budget or unwilling to add one more high-level position to their head count. Since Progent is vendor-neutral, with a large team of consultants certified to support all leading OS platforms and networking technologies plus a broad range and business applications, Progent is in an ideal position to offer unbiased recommendations as well as expert technical help for building and maintaining information solutions that match the particular requirements of your organization.
Colorado Network Design and Consulting
Design Firm Oregon
If your business does not need emergency online support but expects to require technical services with your information system in the near future, you can save time and expenses and guarantee that the right expertise will be available when you need it by getting in touch with a Progent sales agent and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
Infor SyteLine CloudSuite Shop Trak Consulting Services
Infor SyteLine CloudSuite ERP Professional
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of background helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes to bring products to market fast and adhere to customer schedules consistently. Progent offers the expertise of an ERP consultant with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite services that spans from as-needed guidance to comprehensive solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
MSP360 Exchange Mailbox Backup Network Consulting
MSP360 Server Backup IT Consulting
Progent can assist you to design, implement and manage a backup solution based on MSP360 Backup technology to protect your IT assets residing on any leading public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss caused by user mistakes, computer error, malicious insiders, and malware attacks such as ransomware.
PIX Integration Services
Emergency Troubleshooting Security
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these legacy devices. Progent still offers technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine whether to move up to next generation firewall technology available from Cisco. Progent's Cisco technology specialists can help your company design and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Ekahau Wi-Fi Network Management Remote Troubleshooting
Remote Technical Support Ekahau Wi-Fi Network Management
Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, deploy, enhance, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.
Flexential Data Center Consultancy
Flexential Tampa Colocation Center Specialist
Progent utilizes the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent maintains a team of IT consultants based in the vicinity of Tampa, and Progent can also provide online expertise from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recover preparedness experts. Progent can also help your business to plan and execute a move to the Flexential facility with services like designing system configuration, recommending hardware, system configuration and validation, troubleshooting, streamling online network management, and educating your IT support team.
microsoft scom 2016 Network Consultant
scom 2016 Azure integration Computer Engineer
System Center 2016 Operations Manager helps to ensure consistent performance and maximum uptime for critical applications by providing unified, cross-platform tracking of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's consulting group offers advanced online and onsite expertise to help organizations of all sizes to design, integrate, tune, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from different monitoring platforms, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Consulting Services Network Health Review
Active Directory Review Consultancy
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner and more secure AD implementation. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with information security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and increased uptime.
Altaro 365 Total Backup Onsite Technical Support
Hornetsecurity Altaro M365 Teams Chat Backup Network Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Windows Server Essentials and Microsoft 365 Technology Professional
Consultant Services Windows Server Essentials Launchpad
Progent's Microsoft-certified consultants can provide cost-effective online consulting and technical support services for Windows Server Essentials. Progent can provide comprehensive project management to help you plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Immediate Network Design Nationwide Support
Emergency Connecticut IT Service
Progent's Technical Response Center offers low-cost nationwide extended hours online support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide extended hours phone support and remote secure computer connection to isolate and repair technical problems rapidly and economically.
Mac Technical Support Technology Professional
Immediate OS X Troubleshooting Professional
Progent provides national online phone support and consulting services for businesses that operate macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft products. Progent's consultants offer Apple macOS and OS X clients a range of services including desktop assistance, migration to the current edition of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and iPad support, or migrating to Apple's iCloud. Remote IT help provides optimum leverage for your IT budget by preserving user productivity and limiting the hours charged for network analysis and repair. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve most IT problems without wasting time and expense by going to your site. In most of cases your IT issues can be remediated by telephone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISSP and ISSAP premier security professionals to help with the toughest system issues.
Private Cloud Virtual Datacenter Hosting Technology Professional
Private Clouds for Small Businesses Services
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of dependability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that allow small and midsize businesses with multi- platform environments to save dramatically on the costs of capital investments, system maintenance, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
IT Consulting Firepower
Cisco ASA Firepower Remote Technical Support
Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.
Security Inventory Consult
Services Information Risk Evaluation
Progent offers two low-cost service packages designed to allow small businesses to get a professional network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers a comprehensive test of your IT infrastructure from beyond your firewall to determine potential weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized machine inside your firewall to evaluate your exposure to internal attacks. The two security inventory packages are configured and executed from a protected remote location.
Engineer Email Guard DLP
ProSight Email Guard AES Encryption Specialists
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Remote Consulting System Center 2016 Endpoint Protection
Technical Consultant System Center 2016 and NetApp Integration
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix serious issues uncovered by SCOM 2012.
Shared Network Support Help Desk Online Troubleshooting
Co-managed Call Center Online Troubleshooting
Progent's Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Support Services Live Communications Server
Microsoft LCS Server IM Online Troubleshooting
MS Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution offering enhanced security, transparent compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows lower costs and improved business efficiencies, enhanced individual productivity, and better intellectual property protection. Microsoft Office Communications Server has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide remote and on-premises support and troubleshooting services for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of upgrading to Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add business value to your information network
SCCM 2016 Central Administration Site Technical Consultant
SCCM 2016 Primary Site Consultant Services
Configuration Manager 2016 automates software deployment across multiple sites, streamlines security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a single point of control for administering multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.
Forefront TMG Firewall Integration
Forefront TMG 2010 Technical Consultant
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to cut expenses and improve availability. Progent's Microsoft consultants can assist you to design and carry out pilot and production implementations; interface Forefront TMG 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also help your organization to migrate smoothly to Forefront TMG 2010 from ISA Server.
ProSight Patch Management Automation Network Consulting
ProSight Windows Server Management Support and Setup
ProSight LAN Watch is Progent's server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they have a chance to disrupt your business.
Microsoft Windows Server 2008 R2 Consultant
Microsoft Certified Partner On-site Support Windows Server 2008 R2
Microsoft Windows Server 2008 R2 features high levels of speed, security, fault tolerance, scalability, and flexibility that accelerate output of on-site, branch office, and mobile users. Progent's network professionals can deliver affordable online consulting, technical support, and education services to assist you to plan, execute, and maintain Windows Server 2008 R2 in order to add substantial strategic value to your information system.
Professionals Private Cloud Hosting for Virtual Data Centers
ProSight Private Cloud Services Consultant Services
Progent's ProSight Virtual Hosting service combines proven virtual server technology, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive information technology outsourcing alternative that improves network dependability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key application servers supported within a safe and reliable data center on a fast, high-availability virtual server set up and supported by Progent's network support experts.
Cisco Security Technical Consulting
Cisco CCIE Online Professional Services
Progent's Cisco certified network infrastructure consultants have extensive background helping Internet Service Providers to design, implement, manage, tune, and debug fault-tolerant, scalable network solutions appropriate for shared public networks.
WannaCry ransomware hot line Specialists
Top DopplePaymer ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
IT Services for Service Providers Help and Support
IT Services for Service Providers Engineer
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology experts under your own brand as a transparent arm of your network services staff.
Duo Multi-factor Authentication Support
Troubleshooting Duo Zero Trust Cybersecurity
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Wireless Network Specialists
802.11ac Wi-Fi Network Professional
Progent can help you design, deploy, manage, and repair a viable Wi-Fi network architecture, select appropriate products, and configure access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to build a complete wireless system security strategy that is well aligned with the security strategy for your overall business network.
Virus Rollback Professional
SentinelOne Ransomware Protection Professional
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior machine learning technology by SentinelOne to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.
Microsoft Experts Microsoft 365 AD FS Remote Support Services
Integration Services Hybrid Configuration Wizard
Microsoft supports transparent hybrid environments that combine Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Top Microsoft Windows Server 2022 On-site Technical Support
Windows Server 2022 Hybrid Solutions IT Consultant
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
Consultants Windows 10 OneDrive
Windows 10 MDT Engineers
Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 provided by Progent's consultants include ROI analysis, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter access, data and identity security, automated provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration Call Center support services.
Cisco Experts Microsoft Windows 11 Upgrade Technical Support
Windows 11 Snap Assist Support
Progent's Microsoft-certified Windows 11 consultants offer a variety of services for Windows 11 such as cloud integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment, and Help Desk Call Center support.
Support Services ProSight Reporting Infrastructure Monitoring
24/7/365 ProSight Reporting Remote Infrastructure Management Professionals
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SCVMM 2012 Hyper-V Clusters Remote Consulting
Urgent SCVMM 2012 XenServer Technology Consulting
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your company to upgrade from a legacy edition of SCVMM or from another management platform, and Progent can show you how you to optimize and repair your current SCVMM environment so you get the highest possible return on investment.
System Center 2016 and Operations Management Suite Support and Integration
Top Quality IT Services System Center 2016 Amazon AWS Integration
Progent has over 20 years of background integrating, maintaining and troubleshooting the key components included with System Center and can assist you to design, install, maintain, and fix your System Center ecosystem to optimize the uptime and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help your organization to upgrade to the latest version of Microsoft System Center from an older one or from a third-party IT management solution to deliver the benefits of best-in-class provisioning, management automation, security, plus datacenter and critical application availability and performance monitoring.
SSL certificate management Consultant
IT asset management Consultant
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of the time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Supplemental Call Center Troubleshooting
Network Engineer Co-managed Service Desk
Progent's Microsoft authorized experts offer several service programs to help medium-size and large businesses develop an efficient and successful in-house Network Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help companies analyze the various top level Help Desk application programs on the market and decide what packages might be excessively expensive, miss key capabilities, or align badly with your company's business goals. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk staff for special tasks or to fill in for absent or indisposed personnel.
Voice Over IP Online Troubleshooting
7800 Series IP Phone Network Consultant
Progent's Cisco CCIE-certified networking experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Remote Workforce Video Conferencing Computer Engineer
Work at Home Video Conferencing IT Services
Progent can help small and medium-size organizations to deploy and debug video conferencing applications to enable their telecommuters to collaborate efficiently with fellow workers and clients.
Microsoft Office Network Support Consultants
Top Rated Software Consultant Microsoft
Progent applies no minimum charge and requires no retainer for services provided during regular working hours. Progent's small granularity avoids big invoices for quick repairs so you won't be forced to permit simple problems to fester.
Microsoft Experts Engineer .NET Android
.NET C++ Development Group
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET apps rapidly and affordably.
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