Quick, Affordable Online Network Troubleshooting for Columbia, South Carolina Small Businesses
For more than twenty years, Progent has focused on delivering enterprise-quality network support services to clients who have small-business IT budgets. Progent has built a unique support solution that features a streamlined, seamless virtual office infrastructure, sophisticated online repair tools, a substantial pool of engineers accredited in a wide range of IT disciplines, a Call Center service model that maximizes efficiency and guarantees follow-up, a global team of on-line service professionals, on-site service options for the majority of most zip codes in the United States, and a company culture committed to fixing technical issues in the least time and at the lowest cost to customers.

For medium-size and enterprise businesses, Progent offers co-sourcing and project management services to supplement the technical skills of your internal network support personnel. Co-sourcing can reduce expenses and help meet schedules for major projects like software programming, business continuity preparedness, network security evaluations, merging datacenters, or software migrations and upgrades.

Progent can also provide the services of certified experts to help your company to design and execute a sensible cloud computing strategy.

Key Technical Areas Supported by Progent for Office Networks in Columbia, South Carolina
Progent's group of industry certified consultants offers assistance for all facets of information systems found in businesses of all sizes. Areas served by Progent in Columbia include:

Support Delivery Alternatives Available for Columbia, South Carolina Businesses
Progent offers a variety of alternatives for providing small companies with affordable IT services for technical support, system architecture, hosting, and IT management outsourcing. Progent's model for providing IT support is based on the Help Desk Call Center structure common to big IT support groups. Progent's Helpdesk Service Mechanism promotes fast support, thorough activity documentation, reliable follow-through, and strict expense monitoring for an array of network support delivery alternatives that include remote repairs, onsite help, high-end consulting, as well as server hosting.

  • Online Support
    Progent’s Technical Response Center offers urgent and scheduled online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-based environments in the United States and worldwide. Progent's certified service professionals can help customers to analyze and fix hardware and software issues without the cost or delay of on-premises support visits. The experience of Progent's IT consultants makes it possible to resolve most network problems quickly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-accessible signup procedure for first-time customers to accommodate emergency situations and Progent bills by the minute with zero sign-up fees or time minimums, so you are invoiced only for the help you receive. Experts you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and CISSP-certified security professionals. Find out more details concerning Progent's remote computer troubleshooting expertise.

  • Onsite Support
    Progent offers onsite computer support for registered customers in larger cities in the U.S. Progent's on-site support personnel can work in tandem with Progent's remote service engineers to deliver small and midsize businesses the ideal combination: hands-on support professionals when you require them plus the on-line expertise of Progent's seasoned team of network engineers, security specialists, and business application programmers. The wait time for in-person service visits is typically under one business day. Progent requires no sign-up or retainer charge for becoming a Progent client for onsite service. Learn more concerning why to register for Progent's onsite computer support services.

  • Help Desk
    Progent's Contact Center Services are intended for small and midsize businesses who need fast and reliable support from an online Help Desk with efficient phone support, online troubleshooting tools, and sufficient technical depth for full problem escalation. Since small and midsize companies typically are constrained by limited IT budgets and can provide scant management bandwidth for handling IT support, Progent's Contact Center Services can be the most cost-effective way to ensure that small business information networks are always productive. Read more about Progent's Helpdesk services.

  • IT Consulting Expertise
    Progent offers small businesses affordable access to enterprise-class IT professionals who can provide help with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, company-wide network protection consulting, high availability it system design, virtual server solutions, plus integration, programming and support for small business programs including accounting, ERP and MRP, management reporting, sales automation, and office productivity packages. Progent can provide assistance with short-term projects including site moves and major system upgrades, longer term projects like management information application programming and support, database software programming and DBA services, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system administration, or emergency response like data restoration and malware cleanup.

  • Application Server Hosting
    Progent offers hosting for key business applications like Exchange Server and Microsoft SQL in order to provide small businesses with higher levels of dependability, protection, and performance than is feasible using the class of in-house data center that is achievable for most small and midsize companies. Because Progent uses the same facilities that host the gear of many of the world's largest IT organizations, Progent can eliminate the cost of building and managing the systems needed for enterprise-class cooling, electrical failover, and redundant Internet access. For managed application servers, Progent can also make sure that upgrades and service packs stay current, security and efficiency is constantly tracked, and systems are regularly archived and available for complete and rapid recovery. Find out more concerning Progent's hosting for Exchange and other critical applications.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers full hosting for all of a small company's production servers in an environment that not only provides the highest degree of dependability and scalability but that is in addition easy for customers to transfer to another support provider or to move in-house whenever your business situation calls for it. Progent's Private Cloud hosting service is based on proven virtual server techniques that permit businesses with mixed networks to benefit significantly on the costs of hardware, system support, and network administration while getting world-class dependability and an unparalleled degree of vendor independence. Unlike conventional Software as a Service hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally managed package, can handle the mixed- platform and loosely standardized environments typical of small businesses, and keeps ownership of the software in the customer's possession so that migrating to a new virtualized system is quick, safe, and affordable. This avoids ending up a captive to a single hosting service while still offering all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent offers expert online consulting services to help businesses of any size connect their IT infrastructure with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that combine physical IT assets along with public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight suite of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to defend endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including filtering, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that allows you prove compliance with government and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating appliances that need important updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of leading data security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by checking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT staff and your assigned Progent engineering consultant so any potential problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the configuration of your core network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory environment. Both also include one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and increased uptime. Read more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The interview is designed to help assess your company's ability to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Smart Choice for Columbia, South Carolina Businesses
Progent's staff size, breadth of technical expertise, and experience with corporate network consulting enable small companies to sidestep the problems associated with over reliance on thinly staffed support firms or freelance engineers.

Working with Progent enables your small business to:

  • Avoid Over Dependence on Freelance Consultants
    For network services, small businesses sometimes rely excessively on individual engineers. Although individual support engineers carry lower overhead than more substantial IT service organizations and can typically charge nominally smaller fees, freelancers are sometimes unable to respond rapidly to critical situations. If an independent consultant is busy with different client, sick, on travelling, or in training, the lack of replacement staff may require your business to wait for assistance during a crisis. As your small business expands, network downtime or difficulties with critical programs get more costly. The money you thought you were conserving on an independent consultant can evaporate quickly due to lost productivity. In addition, when independent consultants confront new technologies, the unavailability of a large engineering group to count on for help requires them to train with the meter running while your business winds up footing the costs for their continuing education.

  • Have Access to Certified Professionals in Sophisticated IT Solutions
    The majority of small support organizations or freelance engineers specializing in small business IT consulting may excel at providing routine fixes but don't have the experience to work efficiently with complicated network environments with a variety of platforms, multiple sites, Voice over IP systems, mobile workers, interconnected accounting and analytical applications, eCommerce, and custom business applications. Progent's experience with global companies and Progent's extensive group of specialists can benefit your business because enterprise networks are inherently complex, support problems demand in-depth knowledge in many technical disciplines, and achieving an acceptable degree of robustness, availability, and security calls for industry-proven processes.

  • Create a Firm Basis for Growth
    Small businesses typically start with an IT system implemented on a tight budget. Without a proper basis, a sequence of ad hoc fixes often get tossed on top of a marginal foundation. As a company evolves, stability and expandability problems can obstruct the success of the business. These environments require thorough evaluation, smart strategic planning, and in-depth experience to migrate to a network environment that will act as the reliable basis to handle critical business requirements and ease downstream growth.

  • Work with Solution Consultants, Not Resellers
    Smaller companies require direction and insight to work through an increasingly complicated array of technology alternatives available for accelerating business growth and enhancing productivity. Businesses do not need a network engineer or support firm that attempts to promote a product. Progent eliminates conflicts of interest by not selling any products. Progent provides services and expertise only. This permits Progent to align technical services with the genuine needs of clients. Combining network support and product reselling can result in a situation where the proposed solution is built around a preselected technology instead of being driven by the true requirements of a customer.

How to Contact Progent
In case your Columbia, South Carolina business wants to contact Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or refer to Contact Progent.

Fast Remote Technical Support
For immediate remote help, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

64-bit Processing Professionals Specialists
Ubiquiti UniFi WiFi access point Professional
Consultants for Ubiquiti's UniFi XG AP WiFi access points

Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 Wi-Fi access points (APs), security gateways, and switches. Ubiquiti UniFi appliances installed on multiple venues with thousands of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can assist your organization to determine the benefits of UniFi products for your business and help you to design, install, manage, and troubleshoot your UniFi solution.

8500 Wireless Controller Remote Technical Support Network Consultant for 802.11ac Access Point
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CCIE Expert Certified Catalyst Switching Remote Support Catalyst Switch VLAN Online Help
Technical Support for Exchange 2016 Disaster Recovery
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Progent can help you in any and all phases of your upgrade to Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

California Network Recovery for Walnut Creek Contra Costa County Information Technology Consulting Group in Northern California
Consultant for Postini
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E-Mail Guard from Postini offers constantly updated spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini’s Perimeter Management technology via Progent’s E-Mail Guard antispam and virus protection aggregation offering. Progent’s expert email protection consultants can show you how to develop an email safety strategy that incorporates anti-spam and virus defense products and policies.

Call Center Technology Consulting Virtual Help Desk Remote Support Services
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Chicago, IL Small Office IT Consultant MCSE Expert Certified Chicago, Aurora, Rockford, IL Networking Consultant
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Consultant Support and Setup for SharePoint Server 2013
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Apple OSX Tiger Consulting

Progent's experts offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and custom training. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and Apple iPad management, or migrating to Apple's iCloud. For business environments based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, efficient and able to achieve your company's business goals.

Consultants for Citrix Virtualization Citrix XenMotion Consultancy
Windows 8.1 Security Troubleshooting
Professional for Microsoft Windows 8.1

Progent's engineers can deliver a variety of technical services to assist organizations of any size to deploy, manage, and support networks that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help create testing environments to assess Windows 8.1 and plan and implement Windows 8.1 deployment projects following leading practices.

Data Center Network Support Indianapolis Indiana Indianapolis, Marion County Hosting Computer Consultancy Services
Mid-sized Office IT Consulting Services
Midsize Office Support Company

Progent offers technical support for mid-size companies who have 100 to 250 system users. The mid-size business or work group has traditionally been an overlooked part of the market for IT consulting services. The overhead and support delivery practices of major outside support firms make them too costly for the typical small company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT system whose complexity and capability are often similar to the networks of far bigger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual office infrastructure and 24x7 network monitoring, dramatically reduces the IT support costs of a small-medium business while offering the mid-size organization with enterprise-level support from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your mid-sized organization or small business is searching for the quality of IT help appropriate by a medium size organization without paying big-company prices, call Progent.

Design Company for BlackBerry Wireless BlackBerry BES Consultancy Services Company
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Citrix XenDesktop Consulting Services
Engineer for Citrix OpenCloud Access

For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop solution that maximizes the business impact of your IT network; configure XenDesktop software with your servers, user devices, and printers; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop effectively.

Detroit, Wayne County, Michigan Network Security Evaluation for Firewall Firewall Security Certification
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Engineer for Windows SBS 2008 Microsoft Small Business Server Support Services
VPN Support and Integration
Remote Access IT Consultants

Cisco's security and offsite connectivity solutions for small to medium sized businesses represent a complete array of easy-to-administer protection products to help you protect your entire information system. Cisco's VPN line includes routers, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and CCNP certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align best with your business goals.

Engineers for Ubiquiti UniFi Controller software Ubiquiti UniFi WiFi network Consultant
Email Black Lists Technology Professional
Consultant Services for ProSight Email Security Gateway

Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter.

Exchange 2007 Information Technology Manager in El Paso Texas Exchange 2010 Server Software Outsourcing Consultant
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ProSight Patch Management Automation Support and Setup
Automated Desktop Inventory Remote Consulting

ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network operating at peak levels by checking the health of vital assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they can impact your business.

Global Firewall Firewall Setup Cybersecurity Organization Massachusetts
Juniper SA Series SSL VPN Protection
Juniper SA4500 SSL VPN Auditing

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Global Microsoft SQL Server Repairing in Jacksonville Arlington Duval County Florida SQL Server Online Technical Support
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Onsite Technical Support for Cisco Firepower AVC
Cisco ASA firewall with Firepower On-site Support

The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, administer and troubleshoot firewall environments built around ASA firewalls with Firepower Services.

IT Solution Providers in Cheyenne, WY Technology Consultancy Firm Cheyenne, Casper, Gillette, WY
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Progent’s colocation center support services are intended for companies with hardware housed at Internet Data Centers or data center co-location hosting facilities and requiring on-demand on-premises assistance at the co-location facility as well as off-site support from Microsoft and Cisco Premier professionals. Progent provides a full range of IDC and IDC and co-location consulting services such as system architecture evaluation, Windows and UNIX server installation and support, tech support for server and telecommunications infrastructure, design and deployment of zero-downtime systems, defining and deploying layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and creating fault tolerant server clustering systems.

Information Assurance Security Certification Computer Associates Network Security Auditor
Part-time CIO Business Computer Server Companies
Microsoft Certified Expert Word Technical Consultant

Progent's application experts offer in-depth consulting, custom development, integration help, and online training for leading applications that address vital areas including ERP, financials, business reporting, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background delivering high-level consulting services online, Progent can help small businesses throughout the United States to avoid the time and expense related to travel and on-premises visits without compromising the effectiveness of technical support.

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Cisco Router Computer Service

Progent's Cisco CCIE network consultants can help your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone support, and CUCM/CallManager software expertise.

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Server Management Support and Help

Server growth puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of servers and faster return on investment, more leveraged utilization of physical computers, streamlined operations, enhanced network uptime, and easier management. Common usage scenarios for virtual machines are hardware consolidation, economical hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive isolation of program development or pilot testing systems from production systems.

Lubbock Exchange IT Consultants Online Technical Support in Lubbock County Texas
MS Project Server Coder Project Server 2010 Integration Support
Microsoft LCS Server Instant Messaging Support and Integration
Engineer for Microsoft LCS Server 2007

MS Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package offering enhanced protection, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and improved operational efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-manage, fault-tolerant solution. Successful implementations of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified consultants can provide the skill necessary to realize all the advantages of Office Communications Server across your entire corporation.

Menlo Park Remote Troubleshooting California Mountain View Technology Consulting
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Progent provides the help of Microsoft and Cisco-Certified network consulting professionals to offer customers economical ways to help companies optimize the benefits of Microsoft and Cisco products. For networks that span from small offices to nationwide corporations, Progent's network engineers can help you improve your information system's e-mail architecture, security, availability, performance, and system administration.

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Widows Server 2012 R2 Hyper-V enhances server virtualization in key areas such as secure multitenancy, flexible network infrastructure, cloud readiness, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your company to take advantage of Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance availability.

Microsoft SharePoint Server Online Support Arlington, Dallas, Fort Worth Technical Consultant for SharePoint Server in Arlington Texas
Microsoft Windows 2008 R2 Engineers Configuration for Windows 2008
Online Cisco Certified CCIE Technical Consulting
 Technical Support Outsource for Cisco Access Point

Progent can provide rapid online access to Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can connect to your network using advanced remote diagnostic tools to provide quick and affordable troubleshooting and remediation of critical network problems.

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Integration for SCCM 2016 Boundary Groups

System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud experts can help your organization with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

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Engineers for Exchange Server Upgrade
Technology Professional for Exchange 2007 to Exchange 2010 Upgrade

Progent can provide expert help for every step of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site analysis, project planning, cost estimates of new software and hardware required, recommended sourcing, pilot testing at customer location or at Progent's test lab, managing temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, deactivating the previous system, and training for customer's IT group and end users.

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Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you develop a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime network solution that addresses reliability issues covering a wide range of network technologies and procedures.

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Network Monitoring Online Support Services

Even if your business has a minimal computer services staff and a modest technology budget, your information network can still feature the same high availability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the latest system management software for proactive monitoring and alerts, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and hardware up and running.

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Information Technology Consulting for Computer Support Help Desk
Contact Center Online Help

Progent offers several basic kinds of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your clients instant access to a dependable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a respected reputation as a solid contributor to company performance. Progent's target is to fix rather than simply record problems.

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Remote Server Management Consultants
Consultant Services for Peppercon eRIC

Remote management cards offer network administrators complete control of a server without the requirement for an on-site visit. Using these management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, implement, and manage a fault-tolerant company network that includes remote management cards and Progent can utilize these remote management cards to deliver low-cost remote technical assistance. Progent is familiar with a number of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.

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Windows Server Essentials Migration Consulting Services

Windows Server Essentials is a value-priced, versatile OS that enables small organizations to transition from the traditional stand-alone in-house datacenter to the modern hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to assess the possible productivity and cost advantages of moving to Essentials and implementing a hybrid local/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management support so you can design and execute a smooth move to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent can also provide ongoing consulting, technical support, and training.

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Penetration Testing Security Evaluation
Security Penetration Testing Security Organizations

Stealth penetration checking is an important component of any comprehensive network security plan. Progent’s security experts can run thorough intrusion checks without the awareness of your organization's in-house network support resources. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log analysis are correctly set up and actively monitored.

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Citrix Lab Manager Professionals
Citrix Workflow Studio Consultant

Progent's Citrix-certified consultants can help you to assess the business benefits of the available editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtual network while reducing the cost of equipment and support and streamlining administrative tasks.

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Consolidation for Cisco Remote Access
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Progent's Cisco CCIE network consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.

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Enterprise Windows 2000 Network Specialist
Specialists for Office Move

For large organizations, Progent can supplement in-house network support groups by providing extensive background in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can act as a transparent local extension of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbox conformance, project planning, and world-class support for multi-site network environments based on Enterprise Windows 2003. Progent can offer field engineers and technicians to assist with a campus move or branch move, or a network designer to assist with building or utilizing an Internet Data Center or Hosting Facility.

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CISA Security Audit Consultancy
Security Audit Consultant Services

The Certified Information Systems Auditor accreditation is an important qualification that indicates expertise in information system security audit and control. Certified by ANSI, the CISA accreditation has consultants pass a comprehensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help companies in the fields of IS audit services, information technology enforcement, systems and infrastructure ROI, IT service delivery, protection of information resources, and disaster recovery planning.

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Microsoft System Center Operations Manager Network Engineer

Mid-sized businesses can get all the advantages of Operations Manager 2007 and have fast availability of Progent’s Microsoft and Cisco Premier network consulting professionals. Thanks to Progent's economically priced IT service programs, medium-size businesses can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, automated warnings, comprehensive system analysis, Help Desk support, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing package. Progent supports Operations Manager to provide medium-size company networks enterprise-class availability, security and performance.

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Microsoft Virtual PC for Mac Support Outsourcing
Remote Desktop Connection Client for Mac Specialists

For businesses that have a combination of Mac and Windows computers, there are two basic solutions for running Microsoft Windows-only software on macOS or OS X: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Microsoft Windows-based PC to use Windows applications and share system resources. Virtual PC for Mac simulates Windows on a Mac system so that you are able to run Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your organization to manage these solutions for running Windows programs on your Macs and can in addition assist your business to evaluate and configure third-party solutions for Windows platform emulation.

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UNIX Security Tech Services
Solaris Security Auditing

If your company has a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your whole organization in a wide range of security areas including security administration practices, security architecture and models, access management systems and techniques, applications development security, operations security, physical security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and CISSP define the basic competencies and international standards of performance that network security professionals are expected to possess. These accreditations give IT management the confidence that those who have earned their CISM or CISSP certification have the background and theory to deliver effective security support and engineering services.

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Jabber Security Computer Engineer
Jabber IM and Presence Service Specialists

Progent's Cisco Jabber consultants can provide remote or on-premises support to assist organizations of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide in-depth expertise for the products, technologies and services that make up creating an end-to-end Jabber solution including Cisco network devices and management software, Microsoft Office 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.

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VPN Integration Support Remote Access Technical Consultant
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Setup and Support for Windows Server 2012 R2 Cluster Management
MCSE Expert Certified Windows 2012 Cluster Server Consultant

Progent's Microsoft-certified failover clustering consultants can help you to evaluate the benefits of utilizing Windows Server 2012 clustering technology to create a powerful fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and help you to centralize the administration of clustered servers.

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Consult for MySQL DBA
Microsoft Access application development Professionals

Progent’s expert programmers, database designers, and program managers can help enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist clients plug expertise gaps by offering database architects and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help clients to integrate SharePoint with additional data sources like Microsoft SQL and Office Excel to build data-driven intranets and web portals. Progent also can provide expertise with web development technologies and can assist businesses to build, expand, repair, or migrate web-based applications to utilize the most current web technology.

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ransomware cleanup and file restore Engineer Top Rated Ryuk ransomware cleanup and recovery Consult