Affordable Computer Tech Support from Microsoft premier Professionals for Companies in Columbia, SC
By offering world-class know-how when you need it, providing in-depth knowledge for critical business applications, offering high-value services like virtual server hosting, billing only for help you receive, and requiring no setup fees or retainers for standard services, Progent helps your company to increase the competitive value of your information network and cut service expenses. Progent appreciates that network security, dependability, and efficiency are as critical to small businesses as to large corporations but that small organizations don't have the leverage to spend heavily in information networks and internal service staffs. Progent's fundamental value proposition is that no network support organization can match Progent's capability to deliver the IT support expertise your company requires whenever you require it and at a cost you can afford.

For larger businesses, Progent offers co-sourcing and project management support to add to the subject matter expertise of your in-house IT service team. Co-sourcing can cut costs and help meet schedules for major IT initiatives like software development, business continuity planning, security evaluations, office consolidations, or software migrations and upgrades.

Progent can also provide the services of certified experts to help your company to design and execute a sensible cloud computing strategy.

Main Products and Technologies Supported by Progent for Business Networks in Columbia, South Carolina
Progent's nationwide team of world-class engineers offers assistance for all facets of network systems used by companies of any size. Technologies served by Progent in and around Columbia include:

Service Delivery Alternatives for Columbia, South Carolina Companies
Progent offers a selection of options for providing small and midsize companies and local governments with cost-effective IT services for technical support, system architecture, and network management. Progent's model for delivering network support is built on the Help Desk operational structure familiar to big IT organizations. Progent's Helpdesk Service Model promotes rapid response, comprehensive activity documentation, dependable follow-up, and strict expense monitoring across a range of IT support delivery alternatives that include remote repairs, in-person help, and top-level consulting.

  • Online Service
    Progent's Technical Response Center (TRC) offers emergency and scheduled online assistance for Microsoft Windows, Linux, Apple, and Cisco-based systems in the U.S. and worldwide. Progent's seasoned support professionals can help clients to troubleshoot and repair network issues without the expense or delay of in-person service visits. The experience of Progent's IT engineers allows them to handle most IT issues rapidly. For complex issues, Progent's depth of expertise makes it possible to escalate trouble tickets to world-class specialists. Progent offers a convenient, web-accessible registration process for first-time customers to accommodate urgent network problems and Progent charges per minute with no startup fees or time minimums, so you pay only for the support you receive. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn additional details about Progent's remote computer support services.

  • Onsite Service
    Progent offers on-site computer support for signed-up clients in major metropolitan areas in the United States. Progent's onsite support personnel can operate in tandem with Progent's remote service experts to deliver small and midsize businesses the optimal solution: in-person support technicians when you require them as well as the remote help of Progent's worldwide staff of network engineers, security specialists, and business software programmers. The wait time for in-person support visits is typically under one business day. Progent requires no start-up or retainer charge for becoming a Progent client for on-premises service. Learn more details concerning how and why to sign up for Progent's in-person computer support services.

  • Phone Support
    Progent's Standard Help Desk Services offer small businesses an end-to-end service desk solution that handles all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle challenging problems. To learn more, refer to Online Help Desk Services.

  • Co-managed Help Desk Services
    Progent's Help Desk sharing services allow your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of veteran desktop support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative support solution based on the leading professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics. For details, refer to Progent's Co-managed Help Desk services.

  • Consulting Services
    Progent offers small and midsize businesses affordable availability of enterprise-class IT professionals who can provide assistance with vital products and technologies including Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network infrastructure, consulting support for Horizon3.ai's NodeZero PEN test products, company-wide network security consulting, high availability network engineering, virtualization solutions, plus configuration, customization and support for business applications including financials, ERP, reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects including office moves and massive system migrations, longer term initiatives like customizing a legacy ERP system to a modern Microsoft Dynamics or Dynamics 365 package, database application development and DBA support, and web design, on-going support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for network health monitoring and system administration, or urgent services such as disaster recovery and malware cleanup.

  • Network Infrastructure Consulting Expertise for Telecommuters
    Progent can assist small and medium-size companies to design, deploy and troubleshoot the infrastructure required for teleworkers. Aspects of network infrastructure for which Progent's experts offer support include safe and efficient VPN connections, Virtual Desktop Infrastructure software, router integration, Wi-Fi network planning and implementation, and reliable Internet connections. For information about Progent's infrastructure consulting expertise for telecommuters, visit infrastructure guidance for an at-home workforce.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting for all of a small company's servers in a setting that not only provides the top degree of fault-tolerance and scalability but that is in addition easy for customers to migrate to a different support provider or to bring internally whenever your circumstance warrants it. Progent's Private Cloud hosting service is based on mature virtual server technologies that allow companies with mixed environments to save dramatically on the costs of capital equipment, system maintenance, and network administration while getting enterprise-class availability and an unparalleled degree of vendor alternatives. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in a single centrally managed solution, can handle the mixed- platform and loosely standardized environments common with small businesses, and retains ownership of the software in the client's hands so that migrating to a different virtualized host is quick, safe, and affordable. This avoids ending up a captive to a specific hosting service while still offering all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting
    Progent offers expert remote consulting to help companies of any size connect their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that utilize physical IT assets as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure planning and integration consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of background delivering advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's value-priced ProSight family of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes SentinelOne's cutting edge behavior machine learning tools to guard endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, optimize and debug their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security companies to deliver web-based control and world-class security for your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so any looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to half of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the deployment of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy a cost-effective AV and backup system that meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the core system software and productivity applications important to the majority of small and medium-size businesses. As a Cisco-authorized partner, Progent also offers help for an increasingly sophisticated collection of network technologies including PIX and ASA firewalls, routers and switches, VoIP options, and wireless connectivity. In addition, Progent's CISSP-Certified security consultants, CISM-certified security professionals, CISA-authorized security audit consultants and GIAC-authorized information assurance experts can provide a company-wide view of system security and can help with complex security projects such as Security information and Event Management (SIEM) solutions to help companies meet business standards and statutory requirements for network information security and reporting.

The breadth and size of Progent's consulting staff offer a unique set of advantages to organizations wishing to maximize the business value of their information network within a reasonable budget. These advantages include:

  • Best Service Methodology
    Progent's staff of Microsoft and Cisco Premier consultants average more than ten years of hands-on professional experience, at the forefront of IT support, performing a wide variety of technical projects for an extensive array of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This ensures that you get not only world-class technical capability, but also a support engineer with proven methods for solving real-world network problems quickly. Learn additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to charge for online support and on-premises help per minute. As a result, you pay just for delivered services. Progent does not demand a higher rate for off-hours or emergency service, and Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. In addition, Progent applies no registration charge and asks no retainer for services provided during regular working hours. Many support organizations impose large minimum payments or charge in increments of a quarter hour or longer. Progent's one-minute billing granularity avoids king-size bills for fast fixes. An additional advantage of granular pricing is that customers won't be inclined to permit minor problems to stay unaddressed until they grow into major problems. Learn more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of Network Services
    Progent has created a comprehensive support reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who offer scant documentation or specifics of services done, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation sent by every consultant to each client. The practice of documenting and archiving support records results in more efficient support and eliminates a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information. Find out more about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their scope, Progent is able to concentrate on offering high-value skills where Progent faces few competitors. Small companies who utilize freelance service providers or who maintain internal IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient. Learn additional information about Progent's knowledge transfer services.

Contact Progent
If your Columbia, South Carolina company needs to contact Progent for network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Online Network Support
For immediate remote technical support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Progent delivers the services of Microsoft and Cisco-Certified IT support experts to show customers economical ways to help businesses optimize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide enterprises, Progent's expert consultants can show you how to enhance your network's e-mail infrastructure, protection, reliability, throughput, and IT administration.

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    Progent's Cisco-Premier network consultants provide experienced PIX Firewall support services encompassing architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector attack protection, and safe access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent's network experts can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Progent's Shared Help Desk service allows your business to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.

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    Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an unbiased assessment of the overall health of their network. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner and safer AD implementation. Both versions also provide the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler management, improved compliance with government and industry security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, and less downtime.

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    E-Mail Guard represents a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of corporate email by offering continually updated spam and virus blocking, policy administration, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and reporting tools as well as outgoing email filtering to help you fix your e-mail system and define and enforce company security policy.

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    Progent is a pioneer in economically delivering world-class IT help to small businesses. Progent's achievement in addressing the IT service requirements of the chronically underserved small company sector is the cumulative outcome of key technical and process breakthroughs that have removed a great deal of the conventional costs out of administering IT service, injected unmatched technical expertise into the support system, and dramatically accelerated the solution cycle.

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    Even if your company has a minimal network services group and a limited technology budget, your information network can still have the same high availability and performance that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-certified IT professionals, the latest network management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your mission-critical business applications and hardware operating.

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    The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting line-of-business applications, developing cost-effective migration methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.

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    Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust protection along with centrally managed and monitored services throughout your complete enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent can deliver the skill to serve as your go-to resource for network guidance, maintenance, education, and cybersecurity consulting.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable online and onsite consulting expertise, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a cohesive information management solution.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer extensive backgrounds assisting small organizations to minimize network downtime by providing affordable online consulting support for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can help you to develop and validate a sensible business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can help you to design, deploy, and manage resilient technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, transparent online backup, and multi-location hot backup centers.

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    Cisco Unified Communications Manager, previously branded CallManager, acts as the core of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express provide a borderless IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite expertise to assist organizations of any size to build and maintain Unified CM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that deliver optimum productivity. Progent can assist with any facet of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.

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    Microsoft Dynamics GP allows you to grow and manage your business better by delivering deep access to strategic information and a fast return on investment. Microsoft Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the presence of your organization, manage your accounting, computerize financial processes, unify procedures throughout your business, improve inventory control, enhance order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can help you set up and manage a robust, secure server and communications foundation to support Great Plains, and can provide experienced Dynamics GP support professionals to help you reap all the advantages of your Microsoft Dynamics GP software.

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