Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were once one of the most popular products for achieving mobile access to email, scheduling, web applications, and other vital business information. Progent can provide Columbus, Ohio companies support from BlackBerry-qualified consultants who can help organizations to manage their BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of any size, successful integration and maintenance of BlackBerry technology has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven remote support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered quickly and safely.
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server gives companies a single and safe mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to access Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a schedules, address books, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones have push-based connectivity with Exchange messages and to IM-aware applications via Microsoft Office Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can show you how to design, deploy, and troubleshoot BlackBerry BES Server so that you optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
Progent's Remote BlackBerry-Qualified Consulting Services is Fast and Economical
For companies in Columbus, Ohio who require fast and affordable help from a qualified RIM BlackBerry consultant, Progent offers efficient remote help from a seasoned network support staff who have provided IT solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)
Online consulting services avoids travel expense and allows consultants to resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry technologies and offer expert help in areas such as fixing synchronization issues, deploying BlackBerry Enterprise Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition assist you to troubleshoot a wide array of problems associated with synchronization, device detection, messaging consistency, web access, mobile connections, IM, workstation software configuration, and Desktop Redirector.
As a leader in delivering countrywide remote support for small business networks, Progent offers fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile technical support expenses at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use management tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to define and install sensible security options.
Progent's Microsoft-certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange Server.
Call or Email Progent to Get Support from a BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about consulting expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or go to Contact Progent.