Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining mobile connectivity to email, calendars, web applications, and other vital business information. Progent can provide Columbus, Ohio businesses the services of BlackBerry-qualified experts who can help businesses to manage existing BlackBerry deployments or transition efficiently to a current smartphone platform.
As the complexity of small company IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for companies regardless of size, successful integration and support of BlackBerry solutions has grown increasingly challenging. To address issues like data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations frequently resort to outside support professionals who offer expertise in BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-qualified consultants who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, combined with Progent's proven online support capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their information system.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and support BlackBerry devices across your company, recommend security policies that make sense for your business, develop custom wireless software, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and thoroughly.
Consulting and Technical Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and support of BlackBerry smartphones, providing a single solution for handling critical jobs like device deployment, updates, and retirement and also providing a strong infrastructure for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry smartphones and allows remote synchronization.
BlackBerry BES Server provides a wealth of data protection options starting with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BES Server also allows great versatility in selecting levels of protection to match the specific needs of your mobile environment. Progent's BlackBerry certified consultants can assist you to choose advanced security features and enable them remotely. Samples of these wirelessly configurable security features include:
- Disable a BlackBerry smartphone
- Erase data from a missing smartphone
- Disable Bluetooth
- Activate built-in defenses against malicious attacks
BlackBerry BES Server also offers flexibility in determining how to prevent users from installing or executing unsecure or unauthorized code. Progent can help you to choose protective processes like:
- List exactly what applications are allowed on the device
- Block third-party programs from allocating persistent storage on the smartphone
- Select which functions external programs can access on the device
- Limit the types of connections external software running on the device can initialize
- Prevent all third-party applications from being installed or executed on the BlackBerry device
Expert RIM BlackBerry Consulting Services Offered Online from Progent
Progent's authorized RIM BlackBerry engineers are available online to provide expert technical help to businesses in the Columbus area or anywhere in the state of Ohio. Progent's seasoned online consulting experts have helped IT organizations resolve computer problems and cut support expenses in each state in the United States and established a substantial following of satisfied clients. (See Progent's customer testimonials.)
Progent offers online help for a broad array of issues associated with BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Major BlackBerry credentials awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's seasoned service professionals can also assist you to resolve a broad array of issues concerning synchronization, handset detection, email reconciliation, web access, wireless connections, Instant Messaging, desktop application configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote consulting services for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your wireless technical support expenses low and, by handling issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore processes.
Progent's BlackBerry-certified consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help you to select and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Exchange Server.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
In order to contact Progent about professional help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.