Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most popular solutions for achieving mobile access to messaging, scheduling, web programs, and other vital business information. Progent offers Columbus, Ohio businesses the expertise of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern smartphone solution.

As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
(419) 930-5536 Toledo Network Support Services


Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling critical tasks like smartphone deployment, updates, and deactivation and also offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server Integration Support

BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with automatic encryption of information sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of protection to match the special needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them remotely. Samples of these wirelessly configurable security settings are:

  • Disable a smartphone
  • Wipe information from a lost or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Enable built-in defenses against malware

BES Server also offers versatility in determining how to keep BlackBerry users from installing or executing unsafe or unauthorized code. Progent can assist you to choose blocking techniques like:

  • List precisely which programs are allowed on the device
  • Prevent third-party programs from allocating persistent memory on the device
  • Select what functions third-party programs can use on the BlackBerry device
  • Limit the types of access third-party software running on the BlackBerry smartphone can initialize
  • Block all external programs from being installed or run on the BlackBerry smartphone

Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Columbus, Ohio who want fast and affordable help from a certified BlackBerry support professional, Progent delivers effective online help from a veteran support staff who have provided IT solutions to organizations in every state in the country. (See Progent's customer testimonials.)

Remote support avoids travel costs and allows consultants to fix problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist you to resolve a broad range of issues associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote consulting services for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses low and, by handling problems promptly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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  • Award Winning Consulting Check Point 1000 Firewalls
    Check Point NGX VPN Network Consultants

    Progent's Check Point Software firewall experts can show you how to design, integrate, and administer firewall solutions built around Check Point Software Next Generation firewalls and Check Point's cloud-based security services. Progent can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern security gateways.

  • ProSight Virtual Machine Hosting Technology Professional ProSight Virtual Server Private Cloud Hosting Services
  • Professional Fault Tolerant Inter-Office Connection High Availability Networks Specialist
  • Franklin County Ohio 24-Hour Maintenance BlackBerry Redirector
  • Progent Management Team Computer Network Specialists Progent's Management Repair

  • ProSight Hosting for Virtual Servers Consulting Services
    Private Cloud Virtual Datacenter Hosting Engineers

    Progent's ProSight Virtual hosting services provide small businesses a range of advantages such as reduced capital expenditures, reductions in operational expense, better executive focus, world-class protection, greater fault tolerance, and business continuity.

  • Redundant Network Online Consulting Consultants Fully Redundant Internet Network

  • Immediate Windows Server 2016 Hybrid Cloud Integration Professionals
    Outsourcing Windows Server 2016 High Availability

    Progent's Microsoft-certified information technology experts offer Windows Server 2016 migration consulting services to help organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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  • Remote Help Desk Network Consultant Columbus Columbus, Muscogee County Microsoft Computer Network Design
  • Remote Server Management Cards Technology Professional Remote Server Management Cards Consulting Services
  • Remote Support Services Remote Workers Collaboration Software Offsite Employees Collaboration Consulting
  • Remote Support Services Small Business 500 Access Point Specialists Small Business WAP500 AP

  • Remote Troubleshooting Florida
    Tech Expert Nevada

    Progentís Technical Response Center provides national remote support for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support professionals offer phone support and remote direct network access to isolate and repair technical problems quickly and economically. The breadth of IT experience available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to competent specialists as needed.

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  • Intune SCCM Integration Network Consulting
    Intune Conditional Access Integration Services

    Progent's Intune consultants can assist you to assess the business value of adopting Intune for administering your web-facing mobile devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can help your company to configure policies, set up pilot systems to evaluate the benefits of Intune for your network, install Intune across your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Microsoft Intune deployment.

  • Remote wireless IP phone upgrades Consulting wireless IP phones and CUCM IT Consulting

  • Consultants Database Administration
    Database Consulting Services

    Progent's Microsoft-certified relational database developers can provide businesses of any size online support for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Office Access. Services offered by Progent include software installation and integration, database design and coding, administration services, replication solutions, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and training.

  • SCCM 2012 Windows Server Deployment On-site Technical Support Professional SCCM 2012 Intune Integration

  • Jabber IM and Presence Service Integration Support
    Top Outsourcing Jabber and Expressway

    Progent's Jabber consultants offer online or on-premises support to help organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent can provide advanced support for the products, technologies and services that go into creating an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.

  • BlackBerry BPS Small Office Network Consulting Services
  • SCCM 2016 Cloud Integration Consulting SCCM 2016 Intune Integration Technology Consulting
  • SQL 2014 Support Group Columbus, OH Microsoft SQL Server 2017 Small Office Computer Consulting Services Columbus Ohio
  • SQL Server 2012 Security Technology Consulting Services Immediate SQL Server 2012 AlwaysOn Availability Groups Network Consultants
  • SQL Server 2016 SSRS Information Technology Consulting Computer Engineer SQL Server 2016 Monitoring
  • SQL Server 2017 Integration 24 Hour Microsoft SQL Server 2012 Support

  • UNIX, Windows Consulting
    Online Consulting Windows, UNIX, Solaris

    If your company computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can assist you to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent dataflow, high reliability, superior performance, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support offerings feature network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, online network help and repair, on-site technical support, and Contact Center services.

  • SQL Server Replication Technology Professional Microsoft SQL Server Applications Consultant
  • Security Cybersecurity Company Columbus, OH Firewall Security Consulting Columbus, OH
  • Security Firms Juniper NetScreen 5200 Firewall NetScreen Network Consultant

  • 24x7x365 Work from Home Infrastructure Support Outsourcing
    Work at Home Network Infrastructure Troubleshooting

    Progent can assist small and mid-size companies to plan, set up and debug the infrastructure for teleworkers.

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  • Small Business Network Management Services Services Technology Professional ProSight Remote Managed IT Services

  • 5520 wireless controller Consulting
    IT Consultants WLAN controller

    Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology.

  • Small Business Network Security Consultant Small Business Expert
  • Small Business Technology Consulting Computer Engineer Small Company

  • Exchange 2000 Upgrade Consultant
    Exchange Server 2000 Upgrade Integration

    Progent is one of the most expert information technology support firms for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive all the advantages of Exchange 2000 for typical scenarios such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 administration.

  • Small Business WAP121 Consultants Small Business WAP131 Support Outsourcing
  • Solaris Upgrade Consulting Upgrade Consulting UNIX
  • Solaris with Windows Consulting 24-Hour UNIX, Windows Professionals
  • BlackBerry Email Information Technology Outsourcing Columbus
  • Specialist Blackberry Microsoft Activesync Support and Setup
  • Specialist GIAC Security Audit Web Application Security Cybersecurity Consultancy
  • Specialist Windows, UNIX, Solaris UNIX with Windows Network Engineer

  • MCSE Expert Certified Online Consulting Internet Security and Acceleration Server
    Internet Security and Acceleration Server Onsite Technical Support

    Progent's certified ISA Server consulting experts have extensive experience developing corporate security solutions for IT networks with multiple sites, remote users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size business design and deploy a configuration of ISA Server 2004 that meets your information protection requirements without restricting your network.

  • Sun Solaris Consultants Solaris Security Consultant
  • Tech Consultant Microsoft Solutions Framework Project Methodology IT Consulting Company Microsoft Consulting Best Practices

  • Immediate Microsoft Experts Network Consultants Exchange 2016 Mailbox migration
    Exchange 2016 Mailbox migration Setup and Support

    Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.

  • Technology Consulting Services MOM 2007 24-Hour MOM 2007 Online Support

  • Catalyst 6800 Switch Consultant
    Catalyst Switch Technical Consultant

    With Catalyst switches for small and mid-size companies, Cisco allows companies to realize the full advantages of adding intelligent services to their IT infrastructures. Cisco's Catalyst switch technology allows you to deploy capabilities to make your network infrastructure highly available to handle time-critical needs, scalable to facilitate growth, safe enough to guard restricted information, and designed for differentiating and managing traffic flows to optimize network performance. Progent's CCIE certified engineers can help you pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM certified security specialists can help you create a comprehensive security plan and set up Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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  • Teleworkers Columbus Guidance - Infrastructure Consulting and Support Services Columbus Fort Benning Columbus Offsite Workforce Integration Expertise Columbus, Muscogee County
  • Top Citrix NetScaler Remote Consulting Immediate Specialists virtual desktop delivery

  • Juniper J Series Firewall Firewall Setup
    Juniper J4350 Router Security Certification

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • Top Dynamics GP Columbus Dealer - Implementation Support Services Columbus, Muscogee County Dynamics GP (Great Plains) Partner near Columbus - Implementation Programming and Support Muscogee County Georgia

  • Example Application Wireless Integration
    Case Study Proxim Wireless

    Progent provided a wireless networking environment that allowed a school to improve productivity and eliminate the ongoing costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites as far as 2.5 miles apart and can reach even greater distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it provided immunity to outside interference.

  • Top Quality Cisco PIX to ASA upgrade Support and Setup After Hours Cisco ASA 5500-X Firewall Technology Consulting Services
  • Top Quality ISA 2000 Server Consultant Services Internet Security and Acceleration Server Consultant Services
  • Top Ranked QoS Test Lab Technology Professional Disaster Recovery Test Lab Consultant Services
  • Unified Attendant Console Network Consultant Unified Single Number Reach Onsite Technical Support
  • Upgrade Help Solaris-Windows Sun Solaris Upgrade Consultants

  • Microsoft Exchange Server 2010 Migration Engineers
    Exchange 2010 Upgrade Services

    Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the value of Exchange Server 2010 for your company and can assist you to plan and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by improving your productivity, lowering the cost of equipment and support, streamlining administration, and consolidating your vital communications technologies.

  • Urgent Microsoft Engineers Dynamics GP 2015 R2 Integration Dynamics GP 2015 Web Client Engineers
  • Urgent iPhone 5 Support and Help Online Support Services Apple Macintosh
  • VMware Workspace ONE Information Technology Consultants Configuration Manager Upgrade
  • BlackBerry Wireless Information Technology Consulting Columbus
  • Video Conferencing Consultants Office Communications Server Release 2 Computer Consulting
  • Windows 7 Consulting Services 24-Hour Windows 7 Migration Computer Consulting

  • Network Consultant CRS Core Router
    ISR Router Troubleshooting

    Cisco has developed an extensive array of routers that includes appliances built to provide the security, bandwidth, and availability required by customers ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved reliability and network uptime. Progent can help you select and integrate Cisco routers to establish a solid foundation for your IT system and to make it economical to expand as you add new users, open new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Series Routers.

  • Windows 8.1 Engineer Windows 8.1 Work Folders Consultant
  • Windows Server 2019 Cluster Operating System Rolling Upgrade Integration Support Windows Server 2019 Security and Compliance Support and Setup
  • Work at Home Support Services Online Support Services Call Desk for at Home Workforce
  • macOS and Cisco ASA Firewalls Computer Consultants Award Winning Mac Disaster Recovery Online Help

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