Consulting and Technical Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for achieving location-independent connectivity to messaging, scheduling, web programs, and other vital business data. Progent can provide Columbus, Ohio companies support from BlackBerry-certified consultants who can help organizations to manage their BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for organizations of any size, successful integration and support of BlackBerry technology has become increasingly challenging. To deal with issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small businesses often resort to external support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the necessity for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support model, gives small companies a budget-friendly solution for integrating BlackBerry products seamlessly into their IT network.

Progent's engineers can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and control BlackBerry devices throughout your company, define security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Consulting Expertise for BlackBerry Enterprise Server
RIM's advanced solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted during wireless transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad variety of vital management jobs that span from BlackBerry configuration and updates to mobile security and fault tolerance.

RIM BlackBerry BES Server Integration Support

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to perform routine jobs such as:

  • Deploy and manage applications
  • Plan smartphone, application, and policy updates
  • Upgrade BlackBerry smartphone software wirelessly
  • Control user and group settings with BES Server's extensive library of policies

Progent's BlackBerry-certified engineers can also assist you to use BES Server to implement key tasks not supported by the entry-level BES Server Express. These tasks include:

  • Configure and support BES Server's high-availability architecture based on VMware
  • Install BlackBerry devices remotely
  • Set specialized management roles
  • Monitor and report on the overall health of your solution

Progent's Online BlackBerry-premier Technical Support is Quick and Economical
For companies in Columbus, Ohio who need quick and affordable help from a certified BlackBerry consultant, Progent delivers effective online help from a veteran network support team who have provided network solutions to organizations in every state in the United States. (Refer to Progent's client testimonials.)

Remote support avoids travel expense and enables specialists to resolve technical issues quickly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide expert support in fields such as fixing synchronization issues, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help your company to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can also assist your business to resolve a broad array of issues associated with synchronization, device detection, messaging consistency, web access, mobile connections, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide remote support for small business networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your BlackBerry technical support costs at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as resolving enterprise activation problems, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry consultants can also help you to use management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and using WiFi for enterprise activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help your company to define and install appropriate security options.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, control Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry include business and network needs analysis, solution architecture, installation planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical objectives and to create a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which administration approach and equipment meet your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about options for software versions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry expert can help you to choose and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to perform network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
In order to contact Progent about engineering support for BlackBerry wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's Microsoft-certified consultants can provide online and on-premises expertise for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can help you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory requirements.

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    Progentís Microsoft-certified consultants can assist you to update your application servers or workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit computing, design an affordable upgrade process that reduces business interruptions, and offer economical, expert remote help to aid your organization to configure 64-bit operating systems and applications on your existing hardware.

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