Consulting Support Services for BlackBerry Environments
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were at one time one of the most popular solutions for achieving anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business information. Progent can provide Columbus, Ohio businesses the expertise of BlackBerry-certified consultants who can assist companies to maintain existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the sophistication of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the norm for businesses regardless of size, successful deployment and maintenance of RIM BlackBerry technology has become increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations often resort to external consulting professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, coupled with Progent's proven online service delivery capabilities, gives small businesses an economical alternative for incorporating BlackBerry technology productively into their business information network.

Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and support BlackBerry devices across your business, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and safely.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Microsoft Exchange, Lotus Domino, or Novell GroupWise users to transmit and receive messages that are encrypted during transit to provide optimum security. BES Server also streamlines a wide selection of vital administrative tasks that span from smartphone setup and updates to wireless security and high availability.

RIM BlackBerry Enterprise Server Integration Assistance

Progent's BlackBerry-premier engineers can assist you to utilize RIM BlackBerry Enterprise Server to perform routine tasks like:

  • Deploy and manage applications
  • Plan smartphone, application, and IT policy updates
  • Upgrade BlackBerry smartphone firmware remotely
  • Control user and group settings with BES Server's vast library of policies

Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry Enterprise Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These tasks include:

  • Configure and manage BlackBerry's high-availability infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Establish specialized management roles
  • Monitor and analyze the integrity of your BlackBerry system

Progent's Online BlackBerry-certified Support is Quick and Affordable
For companies in Columbus, Ohio who need fast and affordable help from an authorized RIM BlackBerry support expert, Progent offers effective online assistance from a veteran support team who have provided IT solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Online support eliminates travel costs and lets engineers solve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and offer expert help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, repair, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, system design, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and physical components match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software versions, server hardware and mass storage, network architecture, and application configuration.

To maximize network security, Progent's BlackBerry expert can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security engineers to perform network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the MDS and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a BlackBerry-Certified Expert
In order to contact Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.



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