Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once one of the most popular solutions for achieving mobile access to messaging, scheduling, web programs, and other vital business information. Progent offers Columbus, Ohio businesses the expertise of BlackBerry-premier consultants who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, successful integration and maintenance of BlackBerry technology has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry technology specialist and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, provides small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to help you track and control BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes in order that it can be recovered rapidly and thoroughly.
Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.
Progent locations in Columbus region
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||535 Griswold St
Detroit, MI 48226
||Detroit Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||1229 S Shelby St
Louisville, KY 40203
||Louisville Network Support Services
||606 Liberty Ave
Pittsburgh, PA 15222
||Pittsburgh Network Support Services
||19785 W 12 Mile Rd
Southfield, MI 48076
||Southfield Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting and Technical Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling critical tasks like smartphone deployment, updates, and deactivation and also offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server supports seamless communication between Exchange Server, Novell GroupWise, or Lotus email platforms and BlackBerry handsets and allows remote synchronization.
BlackBerry Enterprise Server provides a wealth of data protection capabilities beginning with automatic encryption of information sent between a BlackBerry device and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of protection to match the special needs of your mobile environment. Progent's BlackBerry authorized consultants can help you to choose powerful security features and activate them remotely. Samples of these wirelessly configurable security settings are:
- Disable a smartphone
- Wipe information from a lost or stolen BlackBerry device
- Disable Bluetooth functionality
- Enable built-in defenses against malware
BES Server also offers versatility in determining how to keep BlackBerry users from installing or executing unsafe or unauthorized code. Progent can assist you to choose blocking techniques like:
- List precisely which programs are allowed on the device
- Prevent third-party programs from allocating persistent memory on the device
- Select what functions third-party programs can use on the BlackBerry device
- Limit the types of access third-party software running on the BlackBerry smartphone can initialize
- Block all external programs from being installed or run on the BlackBerry smartphone
Progent's Online BlackBerry-certified Consulting Services is Quick and Affordable
For companies in Columbus, Ohio who want fast and affordable help from a certified BlackBerry support professional, Progent delivers effective online help from a veteran support staff who have provided IT solutions to organizations in every state in the country. (See Progent's customer testimonials.)
Remote support avoids travel costs and allows consultants to fix problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and offer expert help in fields such as fixing synchronization issues, deploying BlackBerry Enterprise Server (BES), and designing a secure, fault-tolerant network architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition assist you to resolve a broad range of issues associated with synchronization, handset recognition, messaging reconciliation, web access, mobile connections, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small office networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support expenses low and, by handling problems promptly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry-certified consultants can also help you to operate administration software such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist you to select and install sensible security options.
Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the latest version of Exchange Server.
Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or go to Contact Progent.