Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful solutions for achieving location-independent access to email, scheduling, web-based applications, and other critical business data. Progent offers Columbus, Ohio companies the services of BlackBerry-premier professionals who can help companies to maintain existing BlackBerry deployments or transition smoothly to a current smartphone platform.
As the sophistication of small business networks has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry solutions has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small organizations often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient remote service delivery capabilities, provides small companies an affordable alternative for integrating RIM BlackBerry products productively into their information system.
Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to enable you to monitor and support BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.
Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.
Progent locations in Columbus region
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||535 Griswold St
Detroit, MI 48226
||Detroit Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||1229 S Shelby St
Louisville, KY 40203
||Louisville Network Support Services
||606 Liberty Ave
Pittsburgh, PA 15222
||Pittsburgh Network Support Services
||19785 W 12 Mile Rd
Southfield, MI 48076
||Southfield Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry smartphones, providing a single platform for controlling key jobs such as device deployment, updates, and retirement and providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) delivers seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and supports over-the-air synchronization.
BlackBerry Enterprise Server offers a variety of data protection capabilities starting with advanced data encryption of information transmitted between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple DES. BES Server also permits great versatility in selecting degrees of security to meet the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can assist you to select powerful security features and activate them remotely. Samples of these wirelessly selectable security settings include:
- Disable a BlackBerry device
- Wipe information from a missing or stolen BlackBerry smartphone
- Disable Bluetooth
- Enable built-in defenses against malicious attacks
BlackBerry Enterprise Server also offers versatility in determining ways to keep mobile users from installing or running unsecure or prohibited code. Progent can assist you to select protective techniques like:
- List precisely what programs are permitted on the device
- Block third-party software from using persistent storage on the device
- Determine what functions external applications can access on the device
- Restrict the kinds of connections third-party software running on the device can establish
- Block all external software from being loaded or run on the device
Professional BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are available remotely to provide prompt assistance to companies in the Columbus area or anywhere in Ohio. Progent's experienced remote consulting experts have helped businesses resolve computer issues and cut support expenses in every state in the United States and built a large following of loyal clients. (See Progent's customer testimonials.)
Progent offers online consulting support for a wide array of issues related to BlackBerry products such as synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out common support operations such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, modifying user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned experts can also help your company to troubleshoot a wide range of problems associated with synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide online support for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your wireless technical support expenses low and, by resolving issues promptly, improves the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry engineers can also assist you to operate management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise system and help you to select and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Microsoft Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Specialist
In order to contact Progent about consulting support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.