Consulting and Technical Support Services for BlackBerry Solutions
RIM BlackBerry Support BlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other vital business data. Progent can provide Columbus, Ohio businesses the services of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.

As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations often resort to external consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small companies an economical alternative for integrating BlackBerry products seamlessly into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.

Columbus Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Columbus Metro Area.

Progent locations in the Columbus Metro Area

City	Street Address	Contact Information
Columbus	175 S. Third Street Suite 200 Columbus, Ohio 43215	Sales Phone: 614-826-7776 Link: Columbus Network Support Services

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-premier consultants can show you how to plan, implement, and maintain BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver expert assistance to companies in the Columbus area or anywhere in the state of Ohio. Progent's experienced remote technical support team has helped businesses solve computer issues and reduce support expenses in every state in the United States and built a large following of loyal customers. (See Progent's customer testimonials.)

Progent offers remote assistance for a wide selection of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry Consultants Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.

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An index of content::

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Progent can assist you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that utilize local resources along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration support services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

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Progent's Computer Helpdesk Outsourcing Support Services for desktop technical support are intended especially for small organizations who need immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who must operate within a restricted information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.

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Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed web gateway that acts as a one-server platform for an array of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security reporting capabilities, permits custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual server to cut costs and enhance availability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008 R2, Active Directory, SQL Server, Exchange Server 2010, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

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Progent's Linux support experts offer small and mid-size businesses and software developers assistance with managing and supporting Linux computers that run with Microsoft-powered technology. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience offers you an easy one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications solution that allows Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.

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Progent's Microsoft-certified TMG 2010 and Internet Security and Acceleration Server 2006 consultants can assist you to plan, install, and support an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and ease-of-use that your business needs.

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Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT network disaster. Progent can show you how to develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant network architecture that addresses availability issues involving a wide array of network technologies and procedures.

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If your business runs a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified security specialists can help your entire organization in a broad array of security topics such as security management practices, security design and strategies, access management products and techniques, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that network security managers are required to master. These certification offer IT management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver effective security management and consulting services.

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Windows Hyper-V 2016 Containers Online Support Services

Hyper-V 2016 incorporates key features initially developed for and refined on Microsoft Azure, among the world's largest public clouds. This significantly improves the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, develop and carry out a smooth upgrade plan, educate your IT management and technical support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business value.

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Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve complex issues.

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Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that uses web technology for efficiently connecting people, teams and information. Microsoft SharePoint Server offers a common location for your workers or clients to connect to, manage, distribute and interact with useful information, files, and applications and to communicate with one another. SharePoint allows faster and better decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the knowledge they’ve developed in a way that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can help your organization to maintain your current SharePoint environment or migrate to the current version of SharePoint.

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Progent’s Microsoft certified professionals offer small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT network from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to detect many threats that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help you to install Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy restore functions for Microsoft-based networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Windows Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from a legacy solution, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can provide occasional guidance to help you through technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 initiative on time and within your budget.

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Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.

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Before Progent’s MOM-based solution, network issues were approached reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses sent by Microsoft Operations Manager, Progent can now address network troubles before they grow to be serious enough to disrupt network uptime. Because of MOM, Progent can resolve potential problems before customers are aware that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class reliability, security and performance.

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Progent can assist businesses of any size to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.

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Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

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By using virtual server technology, businesses can run many virtual machines on one actual server. Virtualization technology allows companies to enjoy all the advantages of server segmentation, while avoiding the expense associated with purchasing extra server equipment. Virtualization is also the enabling technology for building private clouds, which offer major benefits including reducing the costs of hardware, datacenter facilities, and management while improving information security, system reliability, and recoverability. Other important server management options are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you with all areas of server virtualization and management to allow your company to contain costs and save time.

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Progent's consultants can help your company to assess the benefits of Microsoft Lync Server for your environment and can help you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the administration of Instant Messaging and Presence and increases the output of your in-house employees, telecommuters, and mobile workforce. Progent can in addition help you to perform a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing support for Lync and other Microsoft technologies.

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Progent's webinar training classes offer small businesses the cost savings, simplicity, and versatility of virtual learning and the proven pedagogic techniques of expert teachers who utilize the latest technology to simulate real-time, interactive learning environments. Progent offers remote training for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: MS Dynamics business accounting and management information solutions such as Microsoft Dynamics GP (Great Plains); as well as additional leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local service organizations who offer minimal documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent consultant has use of the support documentation sent by every staff member to every client. The practice of documenting and archiving service records allows more efficient service and eliminates a variety of typical misfortunes such as when a service customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

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Progent’s IT outsourcing services provide economical computer consulting for small organizations. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can contain expenses and minimize risks, permitting IT support expenses to grow in a more linear and manageable manner than is feasible by building up a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.

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Microsoft Lync Server 2010 Consulting
Microsoft Lync Server IM Support and Setup

Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Office 365 and streamlines management through integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide online and onsite support services to help you to manage and repair your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.

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Windows and Solaris Consultants
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Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Progent's certified security consultants can show you how to safeguard your Apple Mac environment through expert services including performing security tests, recovery from virus and worm penetrations, configuring firewalls, implementing safe remote and mobile access, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular goals of your corporate information system.

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Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support, staff, develop a corporate-wide security strategy, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.

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ProSight VM Hosting Consultants
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Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum level of availability and scalability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are based upon proven virtualization platforms that allow small businesses with multi- platform environments to save significantly on the expense of capital investments, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.

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Progent can provide the expertise of certified engineers and experienced software developers, DBAs, project managers, network infrastructure architects, disaster recovery specialists, and certified security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your business, install test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.

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ASA Firewall with Firepower Online Troubleshooting

Progent’s experienced Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and high availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, eliminating possible OS-specific security holes.

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Microsoft Dynamics GP accounting offers analytics and reporting features that allow you to monitor all operations, sales and expenses, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to understand your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce applications that work transparently with Dynamics GP/Great Plains.

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Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and supporting messaging systems for companies in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment offers security, high uptime, easy access for remote and mobile users, time-saving management utilities, and productive integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016, Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K Server. Progent can also assist small or medium companies to migrate to Microsoft Exchange 2016 or Microsoft Exchange 2013 Server.

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If you need help creating, enhancing, or troubleshooting applications for Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, relational database designers, and software project managers can help ensure you get the project completed on time and within your budget. Progent's seasoned software programmers can provide cost-effective and efficient online consulting for jobs as simple as writing VBA macros for Excel or as large as rolling out line-of-business database applications built on Microsoft SQL Server ,Oracle, or MySQL.

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Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.

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Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their IT system. Powered by a selection of the top remote monitoring and management platforms available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI like a more manageable and more secure Active Directory environment. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with information security regulations, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and higher availability.

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VMware Hy7brid Cloud Consultants
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Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local networks, private and public clouds, or hybrid cloud systems. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud environments that deliver maximum availability, data security, and disaster recovery.

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ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, applications and virtual machines that have become lost or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, when necessary, can help you to restore your business-critical data.

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Apple OS X and macOS Outsourcing
Outsourcing for Apple Macintosh

Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email expertise, security services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of OS X and Progent can provide help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone support and iPad synchronization, or migrating to iCloud. For computer networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your company's business goals.

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64-bit Computing Services
64-bit Migration Specialists

Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit programs which you intend to retain plus the latest 64-bit editions of applications you plan to run.

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Apple Mac with Windows integration IT Consultants

Progent's service specialists in Apple OS X and Windows technology can help you combine Mac and Windows computers into cohesive environments with resource sharing and workgroup functionality. Allowing efficient cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to provide world class assistance to companies that rely on these platforms to keep their strategic edge. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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Progent's Microsoft engineers offer in-depth expertise in deploying, using and debugging any edition of Project Server and can deliver a broad range of cost-effective online consulting services based on industry best practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Services available from Progent include solution design, software configuration and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.

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Juniper Networks VPN Security Contractors
Juniper Network Security Auditor

Progent's Juniper-authorized network engineer can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and support your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network operating system to help your business to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage networks that include a mix of Juniper's OS platforms.

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Microsoft Windows 2003 Troubleshooting
Microsoft Windows Server 2012 Technical Consultant

The sophistication and integration demands of Microsoft Windows Servers calls for an IT consulting team with practical expertise and broad familiarity with planning and integrating seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s IT services can help you with designing, installing, administering, and troubleshooting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting services to help businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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Progent provides customers the services of engineers who have been awarded some of the IT industry's most prized certifications. Progent believes that clients have the right to be sure that their computer support providers have accredited training plus extensive practical field experience so that Progent's clients can use Progent's service with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is offered to uncertified consultants, enabling Progent to offer clients a better level of IT service. In addition, major credentials such as CISA or ISSAP for network security can aid enterprise clients to demonstrate compliance with regulatory requirements by engaging the services of recognized industry experts.

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Progent's Data Center engineers can show you how to select high availability data centers that match the specific needs of your business. Fault tolerant co-location sites are especially attractive to small organizations due to of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an on-site data center with even a basic degree of fault tolerance is too expensive for most small organizations. Progent is ready to help you get all the benefits of high availability data centers and 24x7 colo sites by offering a complete array of engineering and support services.

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If your company does not require immediate remote help but you think you will require assistance with your information system soon, you can save time and expenses and guarantee that the appropriate expertise will be available when you want it by contacting a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, databases and logs; setting up HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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Progent's consultants offer Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier versions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone support and iPad management, or moving to iCloud. For business networks built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your company's objectives.

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Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, BOYD integration, and built-in business intelligence. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall and VPN software and hardware based on Check Point's security platform to provide an affordable and efficient security solution for your corporate network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and provide a single source for continuing network support, maintenance, education, and design services.

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Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, application development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud infrastructure into a seamless information management solution.

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Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a powerful but manageable information. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer consultant with hands-on background planning and building cohesive, comprehensive business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background integrating computer systems founded on Microsoft platforms. This expertise ensures you success in deploying, managing, and troubleshooting IT environments that incorporate the SBS Server package of servers and applications.

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Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized control and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.

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The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

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Microsoft Exchange 2013 includes major improvements to the functionality of Exchange 2010 and introduces important innovations plus a revamped structure. These enhancements affect vital facets of IT including ease of administration, availability, security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange 2013.

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Solaris Consultancy

If your office computer system mixes Sun Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, superior performance, and tight security. Progent's Solaris and Microsoft Windows integration support services feature IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and repair, in-person technical support, and Help Desk Call Center outsourcing.

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Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and on-premises expertise, application development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system.

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Microsoft Windows Enterprise Directory requires significant practical experience to integrate efficiently across a large corporation. Progent’s Microsoft Certified engineers are experts in planning, integrating, and supporting complex Enterprise Active Directory projects. Progent’s fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta software configuration objects in production Active Directory systems, and fixing failed installations of Active Directory and Active Directory-integrated programs.

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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require as soon as you need it.

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