Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent offers Columbus, Ohio businesses the expertise of BlackBerry-certified experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online support model, gives small businesses a budget-friendly alternative for integrating BlackBerry products productively into their business information network.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

Consulting and Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a single solution for handling key tasks like device installation, upgrades, and deactivation and providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Novell GroupWise, or Domino email platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Troubleshooting Support

BlackBerry Enterprise Server includes a variety of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits excellent flexibility in selecting degrees of security to meet the special needs of your environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them remotely. Examples of these wirelessly selectable security settings are:

  • Lock down a device
  • Erase information from a lost BlackBerry device
  • Disable Bluetooth functionality
  • Activate built-in protection against malware

BES Server also offers versatility in determining mechanisms to keep mobile users from installing or running unsecure or prohibited code. Progent can help you to select protective processes like:

  • Specify precisely which programs are allowed on the device
  • Prevent external applications from allocating non-volatile memory on the BlackBerry device
  • Select which resources external programs can use on the BlackBerry smartphone
  • Restrict the types of access external software running on the BlackBerry smartphone can initialize
  • Prevent all third-party applications from being loaded or run on the BlackBerry smartphone

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry consultant can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.

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  • Database Consulting Services
    Database Programming Professional

    Progent's certified database application developers offer businesses of any size online DBA and programming services for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include installation and integration, application architecture and programming, administration services, replication and synchronization strategies, storage management, performance tuning, data migration, security and compliance, backup and recovery options, problem solving, and training.

  • SSL certificate management Technology Professional ProSight certificate expiration management Technology Professional
  • Security Penetration Testing Compliance Auditor Cybersecurity Pen Testing Security Tech Services
  • Service Database IT Consultants Service Database Computer Consultants

  • Microsoft Outsourced IT Support
    Security Consulting Companies Microsoft Office

    Progentís IT outsourcing packages offer budget-friendly computer support for small businesses. Whether it involves planning network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating an on-line business application, outsourcing your network engineering services can contain expenses and eliminate uncertainties, permitting network support budgets to grow in a more moderate and controlled manner than is feasible by assembling a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available network foundation for your vital business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

  • Services Dynamics GP 2015 Azure Integration Microsoft Dynamics GP 2015 Custom Programming Professional
  • SharePoint 2019 SMTP Authentication Support and Help SharePoint 2019 and SQL Server Integration Services

  • Technology Professional Phobos ransomware recovery
    Dharma ransomware recovery Consultant

    Progent's seasoned ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.

  • Small Business Computer Network Support Company Cisco and Microsoft Certified Experts Troubleshooters Small Office
  • Small Business IT Outsourcing Group Exchange 2010 Server Columbus, Franklin County Networking Firm Exchange Port Columbus International Airport CMH
  • Small Business Server 2003 Technical Support Microsoft Small Business Server 2008 Network Engineer
  • Small Business Specialist Top Small Company IT Consulting
  • Small Office Administration Small Business Manage
  • Small Office Network Installation IT Outsourcing Companies Small Office

  • Cisco ASA Firewall URL Filtering Remote Technical Support
    Cisco Firewall Integration Support and Help

    The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, configure, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

  • Specialists SharePoint Server 2010 SharePoint 2013 Support Services Columbus, OH, US
  • Spora ransomware recovery Specialist NotPetya ransomware recovery Consultant Services
  • Support Exchange Server 2007 Microsoft Exchange Network Consultant
  • Support Firms Columbus Network Manager Columbus-Franklin County
  • Service Providers RIM BlackBerry Columbus
  • Support Outsourcing Cisco IP phones 24-Hour Cisco VoIP phones Single Number Reach Information Technology Consulting
  • Support Shared Network Support Help Desk Technical Support Services Shared Helpdesk

  • Consultants Navision
    Microsoft Dynamics SL Consultants

    Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to suit your specific company requirements. Progentís Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also provides custom e-Commerce integration services for safe, company-wide resource sharing as well as integration with CRM packages.

  • Support and Integration Cisco Small Business series NSS3000 Cisco Small Business series NSS3000 Setup and Support

  • Microsoft Teams with Outlook Professionals
    Engineer Microsoft Teams AD Federation Services

    Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

  • BlackBerry Enterprise Server Network Admin Companies Columbus, OH
  • System Center Operations Manager Integration Configuration System Center OpsMgr 2012
  • Technical Support Chief Information Officer CIO Network Consultant
  • Top Computer Consultants Call Desk Sharing Supplemental Service Desk Setup and Support

  • Solaris Remote Technical Support
    Consultants UNIX

    If your office computer system combines Solaris technology with MS Windows, Progent can show you how to incorporate your IT resources into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high reliability, enhanced performance, and strong protection. Progent's Solaris and Windows integration support services include network architecture configuration and service, support for Windows services for UNIX, online network monitoring and administration, online technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.

  • Top Exchange Server 2010 Help and Support Biggest Microsoft Exchange Server 2010 Computer Consultant
  • Top Quality Cisco Networking Company Columbus, Franklin County, United States Port Columbus International Airport CMH Cisco Consultancy Services Company

  • Computer Consultants Mac unified messaging
    PST files and Outlook for Mac Consultant Services

    Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit email, search the GAL, copy addresses, sync up calendars, and invite people to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.

  • Top Quality Columbus Netwalker Ransomware Remediation Columbus, Muscogee County, United States Columbus NotPetya Ransomware System-Restoration Columbus Georgia
  • Top Quality Solaris Cybersecurity Company Solaris Technical Support Services
  • Professionals BlackBerry BPS
  • Top Quality Windows 2003 Online Consulting Specialist Windows Server 2003

  • High-Availability Branch office Connections IT Consultant
    24-7 Fault Tolerant Branch office Network Support Services

    Progentís non-stop interoffice connectivity and 24x7 system connection engineers can help small businesses create non-stop Interoffice connectivity by means of redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide economical 24x7 interoffice networking.

  • Top Quality Work from Home Employees Columbus Consulting - Help Desk Call Center Outsourcing Assistance Telecommuters Expertise near Columbus - Help Desk Call Center Outsourcing Consulting Services Columbus, Muscogee County
  • BlackBerry Redirector Consulting Team Columbus Ohio
  • Top Ranked Temporary Staffing Support Services Consulting Services Columbus, GA Short-Term Staffing Support Consulting Expertise Muscogee County Georgia
  • Consultancy Firms BlackBerry Smartphone Columbus, OH
  • Troubleshooting ISA 2000 Server ISA 2000 Server Consultant Services
  • UNIX with Windows Specialists UNIX with Windows Consultant Services
  • Port Columbus International Airport CMH BlackBerry BES Server Support Outsourcing
  • Ubiquiti UniFi WiFi access point Specialists Ubiquiti access point Professional
  • BlackBerry Redirector Migration Company Columbus, US
  • Upgrade Consultant Solaris UNIX Upgrade Consultants
  • Upgrade Help SQL Server 2008 SQL Reporting

  • Apple Mac Architecture Consultancy
    Mac Network Services

    Progent's Mac support consultants can assist you with a broad array of system infrastructure areas such as network architecture, off-site and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to handle the challenge of designing, configuring, and supporting a system architecture that is reliable, secure, productive and aligned with your business objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage products, and Xsan SAN systems. Progent can also provide skilled professionals to help you with Cisco routers and switches.

  • Urgent Windows 8.1 Training Outsourcing Windows 8.1 DirectAccess Tech Support Outsource
  • VBA Development Firm Engineer web application development
  • VLAN Test Lab Consultants Load Aggregation Testing Professionals

  • 24/7 Consultant ProSight Virtual Hosting
    ProSight VM Hosting Professionals

    Progent's ProSight Virtual Hosting combines proven virtualization architecture, a world-class data center facility, and the support services of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network availability and security, eliminates management distraction, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and key business application servers supported within a secure and reliable facility on a high-performance, non-stop virtual machine set up and supported by Progent's network support professionals.

  • VMware vCenter Orchestrator Consultants VMware Disaster Recovery Consultant

  • Exchange 2000 Server Support and Setup
    Microsoft Exchange Technology Consulting

    Progent is among the most qualified network support firms for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small companies derive the full benefits of Exchange 2000 for typical scenarios such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

  • VoIP Consultant Top Computer Engineer Cisco VoIP Phones and Unified CM

  • Largest Professionals Android and SQL Server integration
    Android remote access Support Services

    Progent's veteran team of IT consultants and application experts have extensive experience providing remote and on-premises assistance for organizations of any size who need to integrate Android phones into their information networks so that mobile clients can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve network issues that involve numerous manufacturers and that represent a combination of legacy and up-to-date information technology. Progent offers cost-effective online expertise to assist you with any facet of planning, configuring, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to resolve particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and offers support for operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets securely and productively.

  • WatchGuard Firebox T15 Firewall Information systems Security Outsourcing WatchGuard Firebox Cybersecurity Contractors

  • Part-Time CIO Computer Consultant
    Part-Time CIO Remote Consulting

    Progent can supply small companies with an IT management professional who can function as a part-time CIO. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate IT products to improve business processes so they align more closely with your corporate goals. Your company can develop and implement a well conceived information technology plan without absorbing the cost of a full-time Chief Information Officer.

  • Windows Server 2012 R2 upgrade Consultant Windows Server 2012R2 Virtual Fibre Channel Remote Technical Support
  • Windows Server 2019 Hybrid Configuration Online Support Windows Server 2019 Hyper-V Technical Support Services
  • Wireless Access Point Remote Support Services Ubiquiti WiFi access point Remote Technical Support

  • Windows and UNIX Specialist
    UNIX with Windows Technical Support

    Progent's UNIX family support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient one-stop source to show you how to create and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Wireless Security Consultants Consultancy Security
  • Wireless Site Survey IT Services Technology Consulting Services Online Wireless Site Survey

  • Microsoft SQL Server 2017 Consultant Services
    Technology Consulting Services SQL Server Reporting Services

    Progentís Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.

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  • Exchange 2016 Migration Configuration
    Setup and Support Exchange 2016 Upgrade Planning

    Progent can help you in any and all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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