Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless smartphones were once among the most successful solutions for achieving anytime-anywhere access to messaging, calendars, web applications, and other critical business information. Progent offers Columbus, Ohio businesses the expertise of BlackBerry-certified experts who can help companies to maintain their BlackBerry environments or migrate efficiently to a modern mobile platform.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for businesses of any size, successful integration and support of BlackBerry technology has become increasingly challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small organizations often resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and effectively, eliminating the need for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online support model, gives small businesses a budget-friendly alternative for integrating BlackBerry products productively into their business information network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools so you can track and support BlackBerry devices throughout your business, define security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.
Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.
Progent locations in Columbus region
||1717 Brittain Rd
Akron, OH 44310
||Akron Network Support Services
||250 East 5th Street, 15th Floor
Cincinnati, OH 45202
||Cincinnati Network Support Services
||2515 Jay Ave.
Cleveland, OH 44113
||Cleveland Network Support Services
||20 S 3rd St, Suite 210
Columbus, OH 43215
||Columbus Network Support Services
||301 W 1st St, Suite 200
Dayton, OH 45402
||Dayton Network Support Services
||535 Griswold St
Detroit, MI 48226
||Detroit Network Support Services
||921 E Dupont Rd
Fort Wayne, IN 46825
||Fort Wayne Network Support Services
|| 3960 Southeastern Avenue
Indianapolis, IN 46204
||Indianapolis Network Support Services
||Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
||Lexington-Fayette Network Support Services
||1229 S Shelby St
Louisville, KY 40203
||Louisville Network Support Services
||606 Liberty Ave
Pittsburgh, PA 15222
||Pittsburgh Network Support Services
||19785 W 12 Mile Rd
Southfield, MI 48076
||Southfield Network Support Services
||5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
||Toledo Network Support Services
Consulting and Technical Support for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry wireless handsets, providing a single solution for handling key tasks like device installation, upgrades, and deactivation and providing a solid foundation for security and high availability. BlackBerry Enterprise Server (BES) delivers seamless communication between Exchange Server, Novell GroupWise, or Domino email platforms and BlackBerry handsets and allows wireless synchronization.
BlackBerry Enterprise Server includes a variety of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits excellent flexibility in selecting degrees of security to meet the special needs of your environment. Progent's BlackBerry authorized engineers can help your company to choose advanced security features and activate them remotely. Examples of these wirelessly selectable security settings are:
- Lock down a device
- Erase information from a lost BlackBerry device
- Disable Bluetooth functionality
- Activate built-in protection against malware
BES Server also offers versatility in determining mechanisms to keep mobile users from installing or running unsecure or prohibited code. Progent can help you to select protective processes like:
- Specify precisely which programs are allowed on the device
- Prevent external applications from allocating non-volatile memory on the BlackBerry device
- Select which resources external programs can use on the BlackBerry smartphone
- Restrict the types of access external software running on the BlackBerry smartphone can initialize
- Prevent all third-party applications from being loaded or run on the BlackBerry smartphone
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can show you how to add and remove BlackBerry device users on Exchange and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the MDS and IM, install push and pull access control lists, control Exchange data flow, generate, update, and assign wireless LAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, test, troubleshoot, and produce documentation for a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, solution architecture, roll-out planning and implementation, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a wireless solution that meets your information technology budget and supports your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help you to determine which administration approach and physical components match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry consultant can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.
Contact Progent for Help from a BlackBerry-Certified Professional
If you wish to get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.