Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web-based programs, and other critical business data. Progent offers Columbus, Ohio businesses support from BlackBerry-certified professionals who can assist businesses to maintain their BlackBerry environments or migrate smoothly to a modern smartphone solution.
As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies regardless of size, effective integration and support of BlackBerry technology has grown increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small organizations often resort to external support firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This range of experience, coupled with Progent's proven online service delivery model, provides small companies an affordable alternative for incorporating RIM BlackBerry products productively into their business information system.
Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and support BlackBerry devices across your business, define security policies that are right for your company, customize wireless software, and ensure that your network infrastructure is appropriately designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered quickly and thoroughly.
Columbus Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Columbus Metro Area.
Progent locations in the Columbus Metro Area
Integration Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced solution for managing big collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Exchange Server, Lotus, or Novell GroupWise users to transmit and receive emails that stay encrypted during wireless transit to ensure optimum security. BES Server also simplifies a broad selection of crucial administrative jobs that span from BlackBerry setup and upgrades to wireless security and high availability.
Progent's BlackBerry-premier consultants can help you use RIM BlackBerry Enterprise Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, program, and IT policy updates
- Upgrade BlackBerry device software remotely
- Manage user configurations with BlackBerry's extensive library of IT policies
Progent's BlackBerry-premier engineers can also help you to use BES Server to implement key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Set up and support BES Server's fault-tolerant architecture using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized administration roles
- Monitor and analyze the overall health of your system
Expert BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are available remotely to deliver prompt assistance to businesses in the Columbus area or throughout the state of Ohio. Progent's experienced online technical support team has helped IT organizations solve network issues and reduce IT service expenses in every state in the U.S. and built a substantial following of loyal clients. (See Progent's customer testimonials.)
Progent can provide remote assistance for a wide selection of issues associated with BlackBerry products including wireless synchronization, integration with Exchange Server, setting up BlackBerry BES Server, and improving mobile security. Important BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can also assist your business to troubleshoot a wide range of problems associated with synchronization, handset recognition, email reconciliation, web access, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote help for small business IT networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support costs low and, by resolving issues quickly, optimizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and technology needs analysis, solution architecture, installation strategy and implementation, performance tuning, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to determine which management approach and hardware products match your requirements, and evaluate your messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning alternatives for software versions, processors and mass storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry-certified expert can help you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Qualified Expert
If you wish to contact Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.