Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for maintaining location-independent access to messaging, scheduling, web-based programs, and other critical business data. Progent can provide Columbus, Ohio businesses the expertise of BlackBerry-premier experts who can assist companies to manage their BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To handle issues like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently resort to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry-based solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery model, provides small companies an affordable solution for incorporating BlackBerry products productively into their information network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to help you track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize wireless software, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Columbus Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Columbus Metro Area.
Progent locations in the Columbus Metro Area
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) enables wireless BlackBerry users to access Exchange Server, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs such a schedules, address books, to-do lists, IM, and custom business software. Due to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to instant messaging-aware applications via Microsoft Office Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you design, implement, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
Expert RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are available online to deliver prompt technical help to businesses in the Columbus area or throughout the state of Ohio. Progent's seasoned remote technical support team has helped businesses solve network issues and cut support costs in each state in the United States and built a substantial following of satisfied customers. (See Progent's customer testimonials.)
Progent can provide online consulting support for a broad selection of issues associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can also help you to troubleshoot a broad range of problems concerning synchronization, device detection, email reconciliation, web access, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online support for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by handling issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation problems, registering and removing BlackBerry smartphone users, setting activation passwords, implementing wireless software loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.
Progent's BlackBerry consultants can also assist you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES system and help your company to define and install sensible security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for installing, administering, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry device clients on Exchange and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Microsoft Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP results.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Assistance from a RIM BlackBerry-Qualified Expert
To get in touch with Progent about technical assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.