Consulting Support for BlackBerry Environments
BlackBerry SupportBlackBerry mobile smartphones were once among the most successful solutions for achieving location-independent connectivity to messaging, calendars, web programs, and other vital business data. Progent can provide Columbus, Ohio companies the expertise of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the complexity of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses of all sizes, successful integration and support of RIM BlackBerry solutions has grown more challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the necessity for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, coupled with Progent's proven online support model, provides small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can track and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom mobile software, and make sure that your IT network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and safely.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
513-808-9721 Cincinnati Network Support Services
Cleveland 2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
440-596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
614-826-7776 Columbus Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
317-800-7667 Indianapolis Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
412-387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
248-233-9443 Southfield Network Support Services


BlackBerry Enterprise Server Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a centralized and secure source for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like schedules, contact lists, to-do lists, notes, and specialized business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange messages and to instant messaging-capable applications through Microsoft Communications Server and Lync Server 2010 support.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can assist you to plan, configure, and troubleshoot BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Support is Quick and Economical
For businesses in Columbus, Ohio who want fast and economical access to a qualified RIM BlackBerry support expert, Progent offers effective online help from a seasoned support staff who have provided network solutions to organizations in every state in the United States. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and allows consultants to resolve problems rapidly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization issues, configuring BlackBerry Enterprise Server, and creating a secure, high-availability network infrastructure for BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of issues concerning synchronization, handset detection, email consistency, web access, wireless connections, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide remote help for small business IT networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your mobile technical support costs at a minimum and, by handling issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, solution design, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a wireless solution that meets your information technology budget and supports your business strategy. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software versions, processors and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry expert can assist your company to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Specialist
In order to get in touch with Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.