Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other vital business data. Progent can provide Columbus, Ohio businesses the services of BlackBerry-certified consultants who can help companies to maintain existing BlackBerry deployments or transition smoothly to a modern smartphone platform.
As the sophistication of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations of any size, effective deployment and support of BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small organizations often resort to external consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry environments affordably and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's proven remote support model, provides small companies an economical alternative for integrating BlackBerry products seamlessly into their IT network.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones throughout your business, define security policies that are right for your business, customize mobile applications, and make sure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup procedures in order that it can be recovered quickly and safely.
Columbus Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Columbus Metro Area.
Progent locations in the Columbus Metro Area
BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives companies a single and safe source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to ensure up-to-date information for collaborative programs such a schedules, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange messages as well as to instant messaging-enabled applications via Microsoft Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to plan, implement, and maintain BlackBerry Enterprise Server so that you maximize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.
Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's authorized BlackBerry engineers are accessible remotely to deliver expert assistance to companies in the Columbus area or anywhere in the state of Ohio. Progent's experienced remote technical support team has helped businesses solve computer issues and reduce support expenses in every state in the United States and built a large following of loyal customers. (See Progent's customer testimonials.)
Progent offers remote assistance for a wide selection of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, setting up BlackBerry Enterprise Server, and strengthening wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified engineer offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can show you how to install and delete BlackBerry smartphone clients on Microsoft Exchange and Windows Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install push and pull access control lists, control Exchange Server data flow, create, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of settings such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, troubleshoot, and document a wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a mobile wireless system that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.
To optimize system security, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.
Contact Progent for Assistance from a BlackBerry-Certified Expert
In order to ask Progent about professional assistance for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.