For organizations of any size in Columbus Ohio, Progent offers convenient, quick, and economical communication with CCIE-Certified network experts. CCIEs are world-class networking experts who earn this prestigious certification only after strenuous examinations administered by Cisco. CCIE-certified consultants can tackle the most complex problems associated with network interfacing, repair, and configuration. Progentís CCIE-certified support specialists operate closely with Cisco's in-house engineers in identifying anomalies with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or obtaining program updates to fix problems. A Cisco CCIE knows how to detect the cause of computer network difficulties whether from network appliances or software.

Progent offers affordable online contact with a CCIE expert so you has the opportunity to obtain timely help for complex network problems that are affecting your business but are outside the experience of your ordinary IT support organization. Progent's Cisco CCIE-Certified support professionals can connect to your system using advanced remote connectivity utilities in order to perform rapid and cost-effective diagnosis and resolution of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large enterprises or national ISPs, and so their skills are not easily available to smaller organizations. Progent is one of the rare support providers to make CCIEs available to help small and mid-size companies. Also, Progent offers fast contact with a CCIE by telephone so you can get immediate help for complex network issues that are reducing worker productivity. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, go to remote network help.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

Progent maintains one of the biggest rosters of Cisco-certified CCIE engineers of any independent consulting firm in the U.S. As a result, Progent offers unbeatable expertise in delivering network infrastructure solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and offers professional application help for a wide array of business applications, Progent can help you achieve end-to-end information technology solutions that maximize the strategic value of your information system.

CCIEs are an excellent value because their deep expertise allows them to resolve the most intractable problems quickly. In many scenarios, less qualified engineers can spend many hours or days wrestling with a problem that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but have a variety of advanced industry certifications including Microsoft MCSE, and a major network protection credential such as CISSP or CISM. This allows Progent to provide comprehensive solutions that address a wide range of technologies without incurring needless expenses and interruptions managing too many consultants.

In order to learn more details concerning Progent's professional support for Cisco network technology, select a subject:

Additional Consulting Services Offered by Progent
In addition to Cisco infrastructure, Progent's consulting professionals can provide support for other major facets of IT systems, allowing Progent to provide end-to-end IT solutions for companies of any size. A few vital areas where Progent's IT consultants can provide world-class support are: By providing a convenient centralized resource for network generalists and application experts, Progent can deliver fast, inexpensive, and comprehensive information technology solutions that align with the special needs of companies in Columbus Ohio.

An index of content::

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  • Microsoft Exchange Support Services
    Exchange 2000 Server Help and Support

    Progent is one of the most qualified network consulting firms for creating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full advantages of Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.

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    System Center 2007 Configuration Manager Consultant

    Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security and compliance, and increase productivity by ensuring that operating systems and applications stay up to date, tracking licensing, and monitoring resource usage patterns so you can make smart purchasing choices. Once you are set to update your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out an efficient move to System Center 2012 Configuration Manager.

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    CIO Network Consultants

    Progent offers the part-time or temporary assistance of a seasoned CIO who can provide a broad perspective to help you select and support IT technology appropriate for your present situation and that can serve as a solid basis for your future growth. Progent's part-time or temporary Chief Information Officer services provide economic leverage to organizations who want to optimize the benefits from their IT investment but who are without the budget or hesitant to add another high-level position to their head count. Because Progent is vendor-neutral, with a sizable team of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and business software, Progent is in a unique situation to offer objective recommendations as well as advanced technical help for creating IT solutions that match the particular requirements of your organization.

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    Progent offers small and mid-size businesses professional support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors such as Check Point Software, Juniper, and Symantec. Progent can show you how to design a detailed security strategy and select the right products from multiple vendors to support your security goals while sticking within your spending restraints.

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    Exchange 2013 Data Loss Prevention Technical Support Services

    Microsoft Exchange Server 2013 includes significant improvements to the functionality of Exchange 2010 and delivers important new features plus a redesigned architecture. These enhancements affect key areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.

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  • Microsoft and Cisco Supplemental Service Desk Technical Support Services
    Microsoft Extended Help Desk Consulting

    Progent's Microsoft authorized experts offer several service programs to help medium-size and large companies develop an efficient and successful in-house Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help organizations analyze the numerous top level Help Desk software packages on the market and determine which products may be too costly, miss critical capabilities, or align badly with your company's corporate culture. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk team for occasional tasks or to substitute for vacationing or incapacitated workers.

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  • At Home Workforce Cloud Integration Network Consultants
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    Progent can help small and mid-size organizations to provision their offsite workers with efficient access to public cloud resources.

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    Windows Server 2019 and SQL Server Technology Consulting

    Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

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    Progent offers nationwide online phone support and troubleshooting services for businesses who run networks based on versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum return for your information technology dollar by extending user productivity and shortening the time billed for computer analysis and repair. Advanced online support utilities and skilled technicians and consultants allow Progent to handle the majority of IT problems without squandering time and money by going to your site. In most of cases your IT problems can be remediated over the phone or through a mix of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to assist you with the most difficult network problems.

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    Progent's Cisco wireless VoIP phone configuration and troubleshooting experts offer online and onsite assistance to help your organization build and manage a Cisco Wi-Fi IP phone solution by delivering integration services that range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of an entire campus.

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    Live Online Office Excel Train

    Progent offers customized online instruction for popular client apps and environments including Microsoft Office Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training provides the benefits of conventional in-person seminars, such as instant interaction between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of many trainees. Offered to single students or groups of all sizes, Progent's live online instruction permits the teacher to run the class from a remote office while the clients can be spread across an office or all over the country. Virtual instruction supports proven learning aids such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and targeted to specific subjects or longer in time and broader in scope.

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  • Specialist Infor CloudSuite
    Infor SyteLine CloudSuite Database Administration Consult

    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience helping manufacturing and distribution companies to manage complex supply chains and streamline key business processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that spans from as-needed guidance to comprehensive solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and database administration.

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    Contract Computer Consultant

    If you are a network engineer with system support expertise, joining Progent and working for Progent's clients will enhance your abilities via interaction with our staff of motivated, high-output consulting experts. Progent's commitment to providing IT consulting and technical help to small and midsize businesses will offer you the chance to consult in depth with business leaders and add significantly to the success of dynamic companies. Also, Our virtual office network provides the most advanced technology for off-site support and wireless access to allow you to come up with speedy fixes when you take on mission-critical problems.

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  • Microsoft Exchange Server 2016 Upgrade Remote Support
    Microsoft Exchange 2016 Upgrade Planning Support and Integration

    Progent can help your business in all phases of your upgrade to Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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    Progent can help you to deploy Cisco's infrastructure technology to create a solid foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas including resource consolidation, security and compliance, versatility, availability, and disaster recovery.

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    Progent's certified Windows 2000 Server experts can provide network help and IT consulting services for the complete line of .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and troubleshooting offerings include system planning, installation, documentation, local and off-site support, Help Desk outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.

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    Progent offers national remote technical support and troubleshooting services for companies that run Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft products. Online technical support provides maximum return for your IT budget by extending client productivity and limiting the hours charged for computer repair services. Advanced online access utilities and experienced technicians and engineers allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco certified CCIE network engineers and CISM premier security professionals to help with the most challenging system issues.

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    Progent can help you to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent supports multi-vendor networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and maintain hybrid solutions that seamlessly combine on-premises and cloud-based resources.

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  • Shared Help Desk Remote Support
    Support and Help Co-managed Service Desk

    Progent's Microsoft and Cisco certified experts offer three ways to help medium-size and large businesses develop an efficient and productive internal Computer Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and improvement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the numerous top level Help Desk application programs available and determine what packages may be excessively costly, lack critical features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who want to reinforce their in-house Help Desk staff for occasional tasks or to fill in for vacationing or indisposed workers.

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    Top Microsoft Windows 2000 Network Consultant

    Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can streamline system administration, offer technical support and troubleshooting, and enhance security. Progent can also help you create, rationalize, and implement a strategy to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot programs to reduce the obstacles involved with migrating to Windows 2003 Server by uncovering possible hardware and software compatibility issues.

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    Meraki AP Consultant

    Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, administer, and debug Cisco wireless devices including Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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    Urgent Microsoft Dynamics 365 Finance and Supply Chain Integration

    In addition to offering the expertise of Microsoft Dynamics GP specialists, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training tailored to address your specific needs. Progent's experts also can show you how to integrate and support a secure, reliable network foundation to run your ERP, MRP and accounting applications.

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    Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing HA architecture for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and configuring Hyper-V; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.

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    Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing wireless uptime with fast auto-failover, and strengthening security by identifying threats and analyzing traffic content according to user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.

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