For offices of any size in Columbus Ohio, Progent offers convenient, fast, and affordable access to Cisco CCIE-Premier engineers. CCIEs are world-class network professionals who achieve this prestigious certification by completing rigorous examinations by Cisco. CCIE-certified consultants can handle the most complex issues associated with network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS software and developing temporary alternatives or obtaining software updates to fix problems. A Cisco CCIE knows how to pinpoint the cause of computer network problems stemming from network appliances or applications.

Progent offers fast and affordable online contact with a CCIE specialist so your company has the opportunity to obtain high-level assistance for complex network issues that are affecting productivity but are outside the scope of your ordinary network support organization. Progent's CCIE-Premier engineers can access your network via state-of-the-art remote support utilities that allow them to provide fast and efficient diagnosis and resolution of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide Internet providers, and so their skills are not readily available to smaller organizations. Progent is among the rare service organizations that makes CCIEs accessible to help small and medium sized companies. In addition, Progent offers quick contact with a CCIE remotely so you can get timely support for urgent network problems that are reducing worker efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, visit remote network troubleshooting.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Cisco's extensive selection of new and legacy networking products supported by Progent includes ASA 5500 Series Firewalls and PIX Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, as well as data security and Virtual Private Network (VPN) products. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent consulting firm, Progent has priority access to Cisco's internal experts and Cisco's advanced training programs to stay at the leading edge of connectivity technology.

Patch Management for Cisco Infrastructure Devices
Software update management is a critical and complex process. Timely and properly managed patching maximizes security, regulatory compliance, availability, and capability. Haphazard software update management can cause security gaps, compatibility issues, slow or erratic performance, unnecessary downtime, or loss of key features. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware updates can be as essential for infrastructure appliances like switches, firewalls, and wireless APs.

Patch Management Services for Infrastructure Appliances

Progent offers software update management support for network appliances from Cisco and other leading vendors

Progent has delivered high-end support for Cisco networking appliances for over twenty years and Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable option for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information network. To find out about Progent's service programs for software update management, visit Progent's software update management services.

In order to find out more about Progent's online and on-premises support for Cisco network technology, choose a subject:

Other Consulting Expertise Available from Progent
Progent also offers a wide range of IT expertise in vital practice areas to help businesses to turn Cisco networking technology into a cohesive information system that provides competitive advantage. Some of the services available from Progent's experts are project management support, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 migration consulting, Microsoft Windows 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 configuration, security compliance scanning, DBA and application expertise, and part-time CIO consulting services.

Progent can also help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that utilize Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

By providing a convenient one-stop resource for IT generalists and specialists, Progent can tailor fast, affordable, and comprehensive information technology solutions that fit the unique needs of companies in Columbus Ohio.



An index of content::

  • 24-Hour Columbus Spora Crypto-Ransomware Restoration Columbus Columbus Netwalker Ransomware Business-Recovery Columbus, U.S.A.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.

  • Columbus, OH After Hours Network Consulting Company Cisco
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    Cisco's Catalyst Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid failover, and hardening security by identifying threats and filtering traffic content according to user class and location. Progent can help you to deploy Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or implement a smooth upgrade to Cisco's modern wireless controller technology.

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    Progent's Ekahau-certified Wi-Fi experts can assist you to plan, install, optimize, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.

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    Progent offers access to the affordable services of remote Internet connectivity experts to assist your company to evaluate or update your Internet services so your Internet connectivity solution matches your business requirements. Services available from Progent include evaluation of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different carrier and/or service plan. Provisioning can include optimizing existing routers and switches and deploying new ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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    Offsite Automated Backup Services Consulting Services

    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical data, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.

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    24/7 ProSight Email Zero Hour Protection Consultant Services

    Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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  • Microsoft Certified Expert ISA 2006 Support Services
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    Application Publishing with ISA Server 2006 provides greater control over intranet applications while enabling enhanced productivity by making these resources available to authorized remote users. ISA Server helps protect corporate applications, services, and information throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server experts can show you how to plan, deploy, configure, and support ISA Server 2006 on your network so that your company benefits from a highly functional and economical combination of protection, convenience, and speed.

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  • Windows Server 2022 Kubernetes Containers IT Consultants
    Windows Server 2022 and SQL Server Configuration

    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to plan and implement an efficient migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.

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  • Engineer Windows Mobile
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    Progent's professionals provide expertise in multiple technologies relevant to mobile networking including network topology, Activesync, wireless protection, mobile e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your business work and money by applying their wireless expertise to help you select and integrate mobile connectivity technologies that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless handhelds perform better.

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    Progent's Microsoft-certified consultants can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and desktop operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs which you want to keep as well as the latest 64-bit editions of applications you wish to run.

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  • Infor SyteLine CloudSuite Consulting Services
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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of critical processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over two decades of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that spans from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Microsoft 365 integration, training, and DBA services.

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    Progent can provide the cost-effective support of remote Internet connectivity consultants to help your company to evaluate or update your Internet services so your Internet connectivity solution aligns with your business requirements. Services available from Progent include assessment of your existing bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a new ISP and/or service plan. Provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.

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  • Urgent MS SQL 2008 Remote Support
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    Progent's Sun Solaris family support services provide small companies and developers assistance with managing and maintaining Sun Solaris systems that run with Microsoft-based technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with an easy one-stop consulting firm to help you create and maintain a protected and robust mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.

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  • Support and Integration wireless controller
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    Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving wireless availability with rapid failover, and strengthening data security by detecting threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller solutions.

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  • Microsoft Intune On-site Technical Support Microsoft Intune Migration Outsourcing

  • 24/7/365 Consult Azure Planning
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    Progent can help businesses of all sizes to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.

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    Progent can provide small and medium-size businesses overflow or comprehensive Help Desk call center support services for an offsite workforce.

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  • Solaris with Windows Services
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    Progent's UNIX family consulting services provide small and mid-size companies and software developers support for administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-based networks. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad range of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers small and midsize businesses a single platform for financial management, inventory, operations control, capacity planning, procurement, sales, supply chain, and business reporting. Progent's Dynamics Business Central experts can assist company to manage your legacy Dynamics NAV system or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment model.

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    Progent's high availability system experts provide reliability support, disaster recovery services, system load balancing, high-availability interoffice access, high-availability Internet connection design, 24x7 data center services, and other high-availability networking support to show your organization configure a 24x7 environment for line-of-business applications. Progent has the knowledge and experience to develop affordable, fault-tolerant networks by utilizing the expanding library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.

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    Small to middle size companies can now get all the advantages of Operations Manager and in addition have quick access to Progent's Microsoft Premier IT support experts. With Progent's economically priced IT service packages, small and midsize businesses can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small business networks world-class availability, protection, and productivity.

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    Microsoft Windows Server 2008 R2 offers high levels of performance, security, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's network experts can provide affordable online engineering, technical support, and education services to assist your company to design, implement, and manage Windows Server 2008 R2 in order to add substantial business value to your network.

  • Technology Professional Apple OS X Infrastructure On-site Technical Support OS X VPN

  • Linux Online Information Technology Consulting
    Linux RedHat Phone-based Services

    Progent provides nationwide online technical support and troubleshooting services for businesses that operate networks based on versions of Linux or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Online network consulting provides optimum leverage for your information technology budget by preserving client efficiency and limiting the time billed for network repair services. Sophisticated remote access utilities and experienced service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of situations your network problems can be remediated by telephone or via a mix of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP certified security specialists to assist you with the most challenging system issues.

  • Telepresence Online Help Consultant Services Polycom Video Conferencing
  • Temporary IT Staff Augmentation Technical Consultant Supplemental Staffing Specialists

  • Consulting ProSight IP address management
    Consultants ProSight certificate expiration management

    ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it.

  • Top Ranked MySQL migration Consult MySQL WorkBench Outsourced Programming
  • Top Ranked Small Office Support Outsourcing Services Integration Group Small Business
  • Top Rated Remote Troubleshooting Co-managed Help Desk Costs Extended Helpdesk Costs Computer Consultants
  • Top VPN Computer Engineer VPN Support Services
  • UNIX, Windows Services UNIX, Windows Consulting Services
  • Urgent VoIP soft phones Engineer Openings Part-Time Job Customer Documentation Consulting
  • Utah Computer Services North Dakota Small Office IT Consultant
  • Washington Consultancy Services Group Massachusetts Technology Consulting
  • Wi-Fi Site Survey Support and Help 24x7x365 Integration Support Online Wireless Site Survey
  • Windows 8.1 Client Hyper-V Computer Support For Small Offices Server Install Microsoft Windows 8.1 Upgrade

  • Virtual Helpdesk Computer Engineer
    Online Help Shared Support Desk

    Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve the most problems.

  • Windows Server 2000 Upgrade Consultants Windows Server 2000 Upgrade Help
  • Windows Server 2008 Security Online Technical Support 24-Hour Windows Server 2008 DirectAccess Setup and Support
  • Windows Server 2016 Cluster Operating System Rolling Upgrade Computer Consultants Consultants Windows Server 2016 Fault Domains

  • Emergency External Network Security Scan Engineer
    Security Scan Services

    Progent offers two low-cost service bundles intended to enable small companies to receive an independent security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from beyond your firewalled perimeter to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from a secure computer inside your firewall to determine your exposure to inside attacks. The two security inventory services are configured and executed from a secured remote location.

  • Windows Server 2016 upgrade On-site Support Windows Server 2016 Information Assurance Remote Technical Support
  • Windows Server 2022 with Linux Support Outsourcing Windows Server 2022 with Linux Support
  • Work at Home Employees Columbus Assistance - Backup/Restore Technology Consultants Columbus, Muscogee County Columbus Remote Workers Backup Technology Assistance Muscogee County Georgia
  • Work from Home Endpoint Management Onsite Technical Support Remote Support Work from Home Endpoint Management

  • Live Communications Server 2007 Consultant
    Microsoft LCS Server Services

    MS Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package featuring enhanced security, transparent integration with additional Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and elevated operational efficiencies, enhanced individual output, and stronger IP protection. MS Office Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts offer online and on-premises configuration support and mediation help for your Office Communications Server deployment and can help your organization to assess the advantages of upgrading to Skype for Business. Progent can also assist you to design and execute an efficient migration that will add business value to your IT system

  • iPhone security Technical Support Services iPhone and Cisco firewall integration Technical Support
  • macOS Education After Hours Office Entourage for Mac Train

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