Expert Cisco On-site and Remote Network Help
Columbus Enterprise and Small Business IT Network Environments
For offices of all sizes in Columbus Ohio, Progent can provide easy, fast, and affordable communication with CCIE-Certified engineers. CCIEs are world-class networking professionals who achieve this prestigious certification only after strenuous testing overseen by Cisco. CCIE-qualified engineers can tackle the most complex problems surrounding network interfacing, troubleshooting, and optimization. Progent’s CCIE-certified support specialists operate directly with Cisco's in-house engineers in analyzing problems with IOS or Cisco NX-OS utilities and coming up with workarounds or receiving software updates to correct problems. A Cisco certified CCIE knows how to pinpoint the cause of computer network problems whether from hardware or applications.
Progent can provide fast and affordable online access to a CCIE specialist so that you can get high-level help for complex network problems that are impacting business productivity but are beyond the experience of your ordinary network maintenance organization. Progent's Cisco CCIE-Certified support professionals can connect to your network via advanced remote support tools that allow them to perform rapid and efficient analysis and resolution of critical network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for large corporations or nationwide ISPs, and consequently their help is not easily available to smaller businesses. Progent is one of the rare service firms that makes CCIEs accessible to support small and mid-size businesses. Also, Progent can provide quick contact with a CCIE remotely so you can get timely help for complex network problems that are reducing worker productivity. To find out how to contact a Progent CCIE for timely assistance with your network, visit remote network troubleshooting.
Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 United States |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 United States |
(502) 287-0202 | Louisville Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 United States |
(412) 387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
Cisco's extensive family of both new and vintage infrastructure products supported by Progent includes ASA 5500 Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, wired and wireless IP systems, Catalyst and Nexus series switches, plus data security and Virtual Private Network (VPN) products. Maintaining one of the largest teams of Cisco-premier CCIE experts of any independent consulting company, Progent has priority access to Cisco's engineering experts and the latest learning resources to stay at the leading edge of connectivity technology.
To find out more concerning Progent's world-class support services for Cisco network infrastructure, select a topic:
- Introduction to Progent's Cisco Consulting Services
- Fast and Affordable Online Access to a Cisco CCIE Network Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Expertise
- ASA 5500-X Series Firewall with Cisco Firepower Services: Configuration and Troubleshooting Support
- ASA 5500 Series Firewall Integration Assistance
- PIX Series Firewall Consulting Assistance
- Cisco Routers Configuration and Troubleshooting Expertise
- Cisco Wireless Consulting Support
- Cisco Aironet Wireless APs Consulting Support
- Cisco Small Business Wireless APs Deployment Services
- Cisco Catalyst 802.11ax Wireless Access Points Solution Design, Deployment and Debugging Services
- Cisco Wireless Controllers Experts
- Cisco Meraki Access Points Deployment Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Configuration and Technical Support
- Cisco Voice over IP Phones and IP Video Desktop Phones Expertise and Cisco Wireless VoIP Phone Configuration
- Cisco Jabber Consulting and Support Services
- Catalyst Switches Deployment Services
- Nexus Switches Configuration and Maintenance Expertise
- Cisco Meraki Switches Deployment Expertise
- Cisco VPN Consulting Support
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Infrastructure Design for Cisco-based Data Centers
- Data Center Design Consulting for ISPs
- Remote Management Solutions for Cisco-powered Environments
- NetApp and Cisco FlexPod Cloud Platform Consulting Services
Progent also offers a a wide array of consulting services in critical practice areas to assist companies to turn Cisco infrastructure technology into a cohesive IT solution that delivers strategic value. Some of the consulting services offered by Progent's subject matter experts include project management expertise, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and integration, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud solutions, Windows Hyper-V deployment, business continuity planning, Windows Server 2012 R2 configuration, network security compliance assessment, database administration and database development services, and temporary Chief Information Officer services.
Progent can also assist your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that utilize Cisco technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
By providing a convenient one-stop resource for IT generalists and application experts, Progent can tailor timely, inexpensive, and comprehensive information technology solutions that align with the specific requirements of companies in Columbus Ohio.
An index of content::
Outsourcing SCVMM 2012 Live Migration
SCVMM 2012 XenServer On-site Technical Support
Progent can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and libraries; design, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to move from an older edition of SCVMM or from another management platform, and Progent can help you to optimize and repair your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
Microsoft ISA Server Computer Consultant
24-7 Online Troubleshooting ISA 2004 Firewall
Progent's certified Forefront TMG and ISA Server 2006 experts can help you to plan, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, speed and manageability that your company needs.
24 Hour Integration Specialist Cisco Network Management
Immediate Cisco Network Management Migration Consultant
Progent's Cisco-Certified network management engineers can assist you to use Cisco's management utilities along with a variety of powerful third-party applications to build a complete network management solution to keep your network operating reliably, fully utilize limited resources, protect your data, revive rapidly from hardware failure or deliberate attacks, and enable you to expand or reassign network resources intelligently and affordably as your company grows.
Consulting Services BackupAssist
VMware Data Recovery Consulting Services
Progent offers affordable online access to IT engineers skilled in a wide range of utilities and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide consulting support for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can help you to design, enhance, or maintain backup solutions for a range of architectures including local, remote, cloud, or hybrid.
Microsoft ISA 2004 Server Information Technology Consulting
Support and Setup Microsoft ISA Server
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Top Ranked Network Consulting SQL Server 2019 Reporting Services
24-7 SQL Server 2019 and VMWare Network Consultants
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, application development, and troubleshooting services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud-based resources into a cohesive intranet system.
24x7 Exchange 2013 Voice Mail Engineers
Support Outsourcing Exchange 2013 eDiscovery
Exchange 2013 includes significant improvements to the functionality of Exchange Server 2010 and delivers important innovations plus a revamped architecture. These improvements affect key IT areas including ease of administration, availability, compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange Server 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.
WLAN controller Onsite Technical Support
WLAN controller Configuration
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening security by identifying threats and analyzing traffic content based on user type and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Mid-sized Office IT Outsourcing Group
Microsoft Experts Small Business Computer Consultant Small-Medium Business
Progent offers IT services for mid-size businesses who have 100 to 250 network users. The mid-size business or work group has traditionally been an underserved part of the market for IT support services. The overhead and support access practices of large third-party service firms make them excessively costly for the ordinary mid-size company or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information network whose advanced technology and capability are frequently comparable to the information systems of much larger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly reduces the IT support costs of a small-medium business while offering the mid-size organization with big-company support from certified, IT consultants knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for levels of IT support needed for a mid-size office without paying enterprise costs, you need Progent.
Small Offices Systems Support
Small Business Technical Support Company
Progent delivers the help of Microsoft and Cisco-Premier network consulting experts to offer clients affordable ways to help organizations maximize the benefits of Microsoft and Cisco products. For networks that range from small offices to nationwide corporations, Progent's network consultants can help you enhance your network's e-mail infrastructure, security, reliability, throughput, and network management.
Windows Server 2003 Consulting Services
Network Consultant Windows 2003
The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's strategy. Progent can also assist you with designing, deploying, managing and troubleshooting powerful IT solutions based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Windows NT.
Open Now Services Documentation Remote Consulting
Service Reports Network Consultant
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service firms who provide scant documentation or specifics of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation transmitted by every staff member to every customer. The practice of detailing and archiving support records allows more efficient service and avoids a variety of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Meraki MR72 Access Point Technical Consultant
Meraki Air Marshal Integration Support
Progent's Meraki Wi-Fi AP experts offer remote and on-premises support to assist organizations of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that delivers the same access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.
Integration Services 64-bit Upgrade
Configuration 64-bit Server
Progent’s Microsoft-premier consultants can assist you to enhance your desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit desktop processing, plan an efficient upgrade process that minimizes business disruptions, and provide economical, professional remote help to aid your company to install 64-bit desktop operating systems and application software on your existing hardware.
Engineers ProSight VM Hosting
ProSight VM Hosting Consult
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center facility, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete information technology outsourcing solution that improves network availability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and supported by Progent's computer service professionals.
SharePoint Server 2007 On-site Support
SharePoint Server Engineer
Progent’s Microsoft-certified consultants can provide organizations of any size consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for intelligently coordinating people, teams and information. SharePoint provides a central spot for your workers or customers to connect to, organize, share and manipulate relevant data, files, and software and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the data they’ve developed in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint consultants can help you to maintain your current SharePoint ecosystem or upgrade to the current version of SharePoint.
Online Office Outlook Classes
Online Office Outlook Trainer
Progent offers live online training for popular client apps and environments including Office and Office 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of conventional physical classroom instruction, such as immediate interaction between students and teachers, but avoids the expenses of transportation and the hassle of attempting to synchronize the schedules of many students. Available to single students or groups of all sizes, Progent's virtual instruction permits the trainer to run the seminar from a remote facility while the students can be dispersed throughout an office or across the country. Virtual training deploys powerful teaching aids such as virtual white boards, real-time questions, and shared applications. Sessions can be brief and targeted to specific subjects or extended in duration and wider in scope.
Internet Security and Acceleration Server On-site Support
Internet Security and Acceleration Server Network Consulting
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for information systems with many locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information security needs without restricting your network.
Microsoft Skype for Business 2019 Technical Support Services
Skype for Business security Consultant
Microsoft Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional PSTN calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer remote and on-premises support services to assist your company to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to design and carry out an efficient Skype for Business upgrade.
Remote Monitoring and Reporting Computer Consultant
Monitoring and Reporting Support Services
Progent provides a variety of network service bundles for small organizations. These IT outsourcing and server monitoring services are based on the anticipatory problem solving abilities of Microsoft Operations Manager, a next-generation server and IT management product that monitors the reliability, performance, and safety of your network and identifies potential problems before they can bring down your network. With Progent's economically priced network service programs, small businesses can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package.
64-bit Processing Consulting
64-bit Computing Consultant Services
Progent’s Microsoft-expert consultants can help you to update your workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of upgrading to 64-bit desktop processing, design an affordable migration process that minimizes business disruptions, and offer inexpensive, expert online support to aid your organization to install 64-bit desktop operating systems and application software on your current hardware.
Online Technical Support Double-Take Availability
DoubleTake Carbonite Replication Manager IT Consultant
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small and midsize companies a range of affordable alternatives for replicating and recovering business-critical workloads such as Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning consultants have extensive backgrounds integrating DoubleTake/Carbonite technology into small business IT systems to create a high state of availability and disaster recovery capability at an affordable cost.
Consultant 8800 Series IP Phone
SRST Information Technology Consulting
Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Consultant Services Site Move
Internet Data Center Online Support Services
For corporations with branches in California or any region served by Progent's engineers, Progent's Microsoft-Certified IT support professionals and authorized Cisco network consultants offer a range of network consulting services including project management, Sarbanes Oxley compliance, site relocations, enterprise security, system architecture, local or remote branch office support, and technical support for collocation hosting facilities. A Progent IT architect can show you how to design a multi-site information system that makes efficient use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help major enterprises design, integrate and support major rollouts of updated versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent’s CCIE and CCNP consultants can help you configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Microsoft Certified Specialist Linux with Windows
24/7 Microsoft Certified Expert Linux with Windows Consultants
If your office computer system combines Linux technology platforms with MS Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence support services include network infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online technical support and repair, in-person technical support, and Contact Center support.
802.11ax wireless controller Remote Technical Support
5500 Wireless Controller IT Consultants
Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving wireless uptime with fast auto-failover, and strengthening data security by identifying threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's latest wireless controller technology.
Office 365 Outlook Small Business Network Consulting Firm
Onsite and Remote Support Office 365
Progent's Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive solution that provides quick ROI and enables better business outcomes. Progent can help your company to integrate Office or Office 365 applications with one another and with other core Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems with various versions of Microsoft Office desktop and can provide live online instruction to individuals or teams.
Consultants MetroCluster Switch Integration
NetApp MetroCluster Synchronous Replication Consultants
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery (DR) between datacenters that are up to 185 miles (300km) apart from each other. Progent's roster of seasoned network experts can assist your business to design, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a configuration replication network between your peered clusters, and testing your DR solution to verify compliance with information assurance standards and government mandates.
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