For companies of any size in Columbus Ohio, Progent offers easy, fast, and economical contact with Cisco CCIE-Certified network experts. CCIEs are world-class network engineers who earn this prestigious recognition only after rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progent's CCIE-certified support specialists operate directly with Cisco's in-house staff in identifying problems with Cisco IOS or NX-OS utilities and coming up with temporary alternatives or receiving software patches to correct problems. A Cisco certified CCIE can isolate the cause of computer network difficulties whether from network appliances or applications.

Progent offers fast online access to a CCIE specialist so your company has the opportunity to get timely help for complicated network problems that are impacting business productivity but are outside the experience of your local network maintenance resources. Progent's CCIE-Certified support professionals can examine your network using state-of-the-art remote support tools that allow them to perform rapid and efficient diagnosis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and consequently their help is not readily available to smaller organizations. Progent is among the rare support firms that makes CCIEs accessible to help small and mid-size companies. Also, Progent offers fast contact with a CCIE remotely so that you can get immediate support for urgent network problems that are reducing business efficiency. To find out how to talk to a Progent CCIE for immediate assistance with your network, go to Progent's remote network help.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


Progent maintains one of the largest teams of Cisco-certified CCIE engineers of any independent support firm in the U.S. As a result, Progent offers world-class skill in delivering connectivity solutions focused on Cisco products. Because Progent is also a Microsoft Certified Partner and offers professional application support for a wide range of business applications, Progent can help you achieve end-to-end information technology solutions that optimize the strategic value of your network.

CCIEs represent an exceptional value because their deep expertise enables them to solve the most intractable problems rapidly. In many cases, less qualified engineers can spend hours or days struggling with a task that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only experienced with Cisco products, but have a variety of recognized technical credentials including Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISA or CISM. This permits Progent to provide complete services that incorporate a broad array of technologies without requiring needless costs and delays managing too many specialists.

Software Update Management for Cisco Network Appliances
Software update management is a critical and complicated process. Prompt and correctly managed patching maximizes cybersecurity, compliance, availability, and functionality. Sporadic patch management can result in security gaps, compatibility problems, slow or erratic performance, excessive downtime, or unavailability of key features. Patching entails more than occasional updates of an OS and applications for servers and endpoints. Firmware updates can be as critical for infrastructure appliances such as switches, firewalls, and wireless access points.

Patch Management Support for Infrastructure Appliances

Progent can provide software update management support for network devices from Cisco and other leading suppliers

Progent has provided top-level support for Cisco networking appliances for more than two decades and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable option for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information network. To find out about Progent's service options for patch management, check out Progent's patch management service plans.

To learn more details concerning Progent's online and on-premises support services for Cisco technology, select a subject:

Other Consulting Expertise Available from Progent
Besides Cisco technology, Progent's consultants can provide expertise for a variety of major areas of information systems, making it possible for Progent's experts to deliver end-to-end business solutions for companies of all sizes. A few core fields where Progent can deliver high-level expertise are: By providing an efficient centralized resource for IT generalists and specialists, Progent is able to deliver fast, affordable, and comprehensive information technology solutions that fit the specific requirements of businesses in Columbus Ohio.



An index of content::

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size business integrate and support Cisco's security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your changing business requirements. Progent's Cisco-Premier network consultants support Cisco's comprehensive family of products targeted at eliminating data pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.

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  • Mid-size Office Software Security Consultant
    Mid-sized Company Network Support Group

    Progent offers IT services for mid-size companies with 100 to 250 system users. The medium size company or office has typically been an overlooked part of the market for network support expertise. The cost structures and service access models of major outside service organizations make them excessively expensive for the typical small business or small medium business (SMB), which usually has a minimal information technology budget with which to support an information network whose complexity and capability are frequently similar to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual network infrastructure and 24x7 server monitoring, significantly reduces the IT support costs of a small-medium business while offering the mid-size company with big-company support from professional, IT consultants knowledgeable in a broad array of midsized business network solutions. If your medium size company or small business is searching for levels of IT support appropriate by a mid-size organization without budgeting big-company prices, you need Progent.

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