For offices of any size in Columbus Ohio, Progent offers convenient, quick, and affordable communication with CCIE-Premier engineers. CCIEs are top-level networking engineers who achieve this prestigious certification by completing strenuous examinations overseen by Cisco. CCIEs can handle the most complex issues associated with network interfacing, repair, and optimization. Progentís CCIEs operate directly with Cisco's in-house engineers in identifying anomalies with Cisco IOS or NX-OS software and coming up with temporary alternatives or obtaining program patches to fix problems. A Cisco certified CCIE knows how to isolate the origin of network difficulties stemming from network appliances or software.

Progent offers fast and affordable remote contact with a CCIE specialist so you has the opportunity to obtain timely help for complicated network issues that are affecting your business but are beyond the experience of your ordinary network maintenance resources. Progent's Cisco CCIE-Premier support professionals can access your network using state-of-the-art remote support tools that allow them to perform fast and economical analysis and remediation of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for big corporations or national Internet providers, and consequently their skills are not readily accessible to the general public. Progent is among the rare support organizations to make CCIEs available to assist small and medium sized companies. Also, Progent can provide fast access to a CCIE by phone so you can get timely help for complex network problems that are hurting worker efficiency. To find out how to contact a Progent CCIE for timely assistance with your network, visit online network troubleshooting.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
(419) 930-5536 Toledo Network Support Services


Cisco's large selection of current and vintage connectivity appliances familiar to Progent includes ASA 5500 Security Appliances and PIX 500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services (IS) routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed access points and distribution switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus data security and Virtual Private Network technology. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering experts and Cisco's latest training programs to stay at the vanguard of connectivity solutions.

In order to find out more information concerning Progent's online and on-premises support for Cisco network infrastructure, select a subject:

  • Overview of Cisco Network Support
  • Fast Online Help from a CCIE Consultant
  • Cisco Firepower Firewalls: Integration and Troubleshooting Expertise
  • Cisco ASA 5500-X Firewalls with Firepower Services: Setup and Troubleshooting Support
  • ASA 5500 Firewall Integration Services
  • PIX Series Firewall Troubleshooting Help
  • Cisco Routers Engineering Services
  • Cisco Wireless Network Design Services
  • Aironet Wireless APs Engineering Support
  • Cisco Small Business 100, 300 and 500 WiFi APs Engineering Support
  • Cisco Wireless Controllers Support Services
  • Cisco Meraki Access Points Engineering Help
  • Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
  • Cisco VoIP Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Integration
  • Cisco Jabber Configuration and Troubleshooting Services
  • Catalyst Switches Consulting and Support Services
  • Cisco Nexus Switches Support and Troubleshooting Services
  • Cisco Meraki Switches Support and Troubleshooting Services
  • Cisco VPN and Security Engineering Services
  • SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Expertise
  • Design Expertise for Cisco-powered Datacenters and Colocation Centers
  • Network Optimization Consulting for Internet Service Providers
  • Centralized Network Management Strategies for Cisco Environments
  • NetApp and Cisco FlexPod Cloud Architecture Consulting Additional Support Expertise Offered by Progent
    Besides Cisco networking, Progent's consulting professionals can provide advanced support for other important areas of information system technology, enabling Progent's experts to deliver full-featured business solutions for organizations of any size. A few core fields where Progent can deliver world-class expertise are: By offering a convenient one-stop resource for IT generalists and application experts, Progent is able to deliver timely, affordable, and thorough IT solutions that meet the specific requirements of businesses in Columbus Ohio.



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    Progentís high availability interoffice connectivity and fault tolerant network infrastructure consultants can help small companies achieve fault tolerant Interoffice connectivity by means of fully redundant networks featuring automatic failover. Progentís CCIE engineers can plan and implement high-availability Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical 24x7 interoffice connectivity.

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    For large organizations, Progent can supplement in-house IT groups by providing extensive experience in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branches, Progent can perform as a seamless local extension of corporate IT management. Progentís enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley compliance, project management, and world-class support for multiple location network environments based on Enterprise Windows 2003. Progent can offer on-site consultants and technicians to assist with a site relocation or office move, or a system architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.

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    24-Hour Microsoft Exchange Upgrade Technology Consulting

    Years of background with Microsoft's email products has made Progent one of the most knowledgeable IT consulting companies in California for configuring messaging solutions powered by Microsoft Exchange Server 2000. Progent is skilled in helping small organizations derive the full advantages of Exchange Server under typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server management.

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    IT Consultants Windows 2003

    Progent's Microsoft-certified Windows Server 2003 consultants offer computer help and expert consulting for the complete family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and support offerings include network planning, installation, project management, in-person and off-site technical support and repair, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.

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    24x7 LifeSize 220 Series Telepresence Engineer

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    Progent is committed to information transfer from Progent's consultants to clients. By educating clients to resolve problems that are within their scope, Progent is able to focus on offering hard-to-find services where Progent faces little competition. Medium-size businesses who work with familiar freelance service providers or who maintain internal support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, secure, and efficient.

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    24-Hour Hosting for Exchange Consultants

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    VMware VDR Backup Engineers

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  • Award Winning Support and Help Exchange Server 2016 Migration
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    Progent can help you in any and all facets of your migration to Exchange Server 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

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    Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts under your own service brand as a transparent extension of your network consulting staff.

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    Progent's Microsoft-certified SQL Server developers and database administrators can provide online expertise to assist businesses of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer support for any phase of the application life cycle in solutions that can include small business or departmental databases to VLDB applications and data warehousing.

  • Onsite Technical Support UNIX with Windows Windows, UNIX, Solaris On-site Support
  • Outsourcing Company Cisco Cisco Expert Columbus, OH
  • Palo Alto Networks Panorama Information systems Security Outsourcing Firewall Configuration Palo Alto Networks DNS Security
  • Postini Technology Consulting Services Antivirus Reseller

  • Project Requirements Definition Engineer
    Services Project Requirements Definition

    For advanced project management support, Progent offers the services of veteran information technology professionals with years of background in IT management, application development, and process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise customers adhere to best practices to make sure development or deployment projects are successfully completed on schedule and within budget.

  • Private Clouds for Small Businesses Engineers Private Cloud Solutions Engineer
  • ProSight Virtual Machine Hosting Professional Private Cloud Solutions Consult
  • Professionals Polycom OTX Telepresence Consultant Tandberg Telepresence
  • Programming Firm Microsoft Access report formatting Microsoft Access development Specialist
  • Red Hat Linux, Sun Solaris, UNIX Support and Integration Columbus, OH Mandrake Linux, Sun Solaris, UNIX Integration Port Columbus International Airport CMH
  • Remote Computer Specialist Company-wide Standards for Best Practices Problem Escalation Through Teamwork Troubleshooters
  • Remote Consulting Windows Virtual Desktop for Mac After Hours Windows Applications on macOS Support Services
  • Remote Support Remote Support Services Remote Computer Support Consultant
  • Remote Support Services SMS Server 2003 Migration Microsoft Expert Online Support Services SMS Upgrade
  • SCCM MAM Network Consulting SCCM Mobile Application Management Integration Services
  • SMS Migration Consulting Microsoft Certified Partner Network Engineer SMS Server 2003 Migration
  • SMS Migration IT Services Technology Consulting Services Microsoft SMS Server
  • SQL Server 2017 Always On Network Consultants SQL Server 2017 Always Encrypted Help and Support
  • Server Management Engineers Virtualization Professional
  • SharePoint Designer 2013 Technology Consulting SharePoint 2013 Migration Support Services
  • SharePoint InfoPath Forms Services Specialist 24-Hour SharePoint Workspace 2010 Online Support Services

  • SQL Server 2014 Delayed Durability Network Consultants
    SQL Server 2014 Resource Governance Remote Support

    SQL Server 2014 incorporates significant improvements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite consulting services that include system design, deployment, management, remediation, and software development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.

  • Small Business Migration Support System Engineers Small Office
  • Small Business Remote Technical Support Small Business Outsourcing Company
  • Small Business Server 2008 Online Technical Support Microsoft Small Business Server 2003 Support
  • Solution Providers Columbus, Ohio CISA Certified Security Expert Columbus, OH Consulting Organization
  • Specialist ransomware business recovery Ragnar Locker ransomware recovery Professional
  • Specialists Expert Training Knowledge Transfer Help and Support
  • Sun Solaris Support and Integration Sun Solaris Remote Troubleshooting
  • Support and Help Data Center Data Center Support and Integration
  • Support and Help Offsite Workers Endpoint Management Offsite Employees Endpoint Management Engineer
  • Technical Consultant SCCM Application Management SCCM and SQL Server Computer Engineer
  • Teleworkers Columbus Expertise - Solutions Consulting and Support Services Columbus, Muscogee County 24/7 Teleworkers Columbus Assistance - Solutions Consulting Experts Columbus
  • Temporary Staffing Services Consulting Columbus Georgia Top Columbus Supplemetary IT Staffing Help Columbus
  • Top Engineer Cloud-managed Email Security Email Black Lists Engineer

  • After Hours Symantec Raptor Security Organization
    Symantec Raptor Security Audit Services

    Progent's Symantec consultants can help you maintain legacy Symantec firewall and VPN products including the Raptor and VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also enable you to design and execute a complete security strategy that can include firewall/VPN devices and utilities, outsourced security and network defense services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for continuing network support, maintenance, education, and security expertise.

  • Troubleshooting Aironet 2800 Access Point Specialists Cisco Mobility Express
  • Unified CM and Microsoft Office Integration Services Professional Contact Center

  • Macintosh OSX Network Consulting
    Macintosh OSX IT Consultants

    Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, security services, and one-on-one education. Progent can help clients to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist you with iPhone integration and iPad management, or moving to Apple's iCloud services. For computer environments built exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, configuring and maintaining a network infrastructure that is available, safe, fast and aligned with your company's business goals.

  • Virtual Server 2005 Consulting Services On-site Technical Support Microsoft Server Virtualization
  • Wi-Fi Computer Engineer Proxim Online Help
  • Windows On-Call Services Franklin County Ohio Windows 2019 Server Tech Consulting Columbus




  • Les Kent has a 35-year history of effective network integration, business administration, marketing, and operations. He has demonstrated a talent for developing sophisticated information technology solutions during his time as as a network architect, application developer, project manager, deployment consultant, and problem solver for small companies, start-ups, and major corporations.

  • Windows Server 2000 Upgrade Consultant Microsoft Windows 2000 Setup and Support
  • Windows Server 2012 R2 Configuration Manager Specialist Windows Server 2012 R2 Configuration Manager Remote Support
  • Windows and Solaris Consultant Specialist Windows, UNIX, Solaris
  • network piloting Lab Consultant Services Specialist System Pilot Testing Lab