Cisco CCIE Remote and On-site Computer Network Support Services
Columbus Business Information Networks
For businesses of any size in Columbus Ohio, Progent offers easy, quick, and affordable communication with CCIE-Certified network experts. Cisco CCIEs are top-level networking engineers who achieve this elite recognition only after rigorous testing administered by Cisco. CCIEs can tackle the most complicated problems surrounding network integration, troubleshooting, and configuration. Progent’s CCIEs work directly with Cisco's internal staff in analyzing problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining program patches to fix problems. A Cisco CCIE knows how to isolate the source of network difficulties stemming from network appliances or software.
Progent can provide fast remote access to a CCIE expert so that your company has the opportunity to receive high-level help for complicated network issues that are impacting productivity but are beyond the experience of your ordinary network maintenance organization. Progent's CCIE-Premier engineers can connect to your network via advanced remote connectivity tools in order to provide fast and efficient analysis and remediation of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national Internet providers, and so their skills are not easily accessible to the general public. Progent is among the rare support organizations that makes CCIEs available to help small and mid-size businesses. Also, Progent offers fast contact with a CCIE by phone so that you can get immediate support for urgent network problems that are hurting business efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's online network assistance.
Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.
| City | Address | Phone | Link |
| Akron | 1717 Brittain Rd Akron, OH 44310 United States |
(234) 285-6100 | Akron Network Support Services |
| Cincinnati | 250 East 5th Street, 15th Floor Cincinnati, OH 45202 United States |
(513) 808-9721 | Cincinnati Network Support Services |
| Cleveland | 2515 Jay Ave. Cleveland, OH 44113 United States |
(440) 596-5997 | Cleveland Network Support Services |
| Columbus | 20 S 3rd St, Suite 210 Columbus, OH 43215 United States |
(614) 826-7776 | Columbus Network Support Services |
| Dayton | 301 W 1st St, Suite 200 Dayton, OH 45402 United States |
(937) 519-4355 | Dayton Network Support Services |
| Detroit | 535 Griswold St Detroit, MI 48226 United States |
(248) 233-9443 | Detroit Network Support Services |
| Fort Wayne | 921 E Dupont Rd Fort Wayne, IN 46825 United States |
(260) 264-4700 | Fort Wayne Network Support Services |
| Indianapolis | 3960 Southeastern Avenue Indianapolis, IN 46204 United States |
(317) 800-7667 | Indianapolis Network Support Services |
| Lexington-Fayette | Lexington Main Street Suites, 710 E. Main Street Lexington, KY 40502 United States |
(859) 475-0030 | Lexington-Fayette Network Support Services |
| Louisville | 1229 S Shelby St Louisville, KY 40203 United States |
(502) 287-0202 | Louisville Network Support Services |
| Pittsburgh | 606 Liberty Ave Pittsburgh, PA 15222 United States |
(412) 387-1444 | Pittsburgh Network Support Services |
| Southfield | 19785 W 12 Mile Rd Southfield, MI 48076 United States |
(248) 233-9443 | Southfield Network Support Services |
| Toledo | 5533 Southwyck Boulevard, Suite 101 Toledo, OH 43614 United States |
(419) 930-5536 | Toledo Network Support Services |
Cisco's extensive selection of new and legacy infrastructure devices supported by Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services (IS) routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi APs and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data protection and Virtual Private Network (VPN) technology. Maintaining one of the largest teams of Cisco-certified CCIE engineers of any independent consulting firm, Progent has priority access to Cisco's engineering experts and Cisco's advanced learning tools to keep at the vanguard of network solutions.
Patch Management for Cisco Network Appliances
Patch management is crucial and complex process. Timely and correctly managed updating optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard patch management can result in security vulnerabilities, compatibility issues, slow or inconsistent performance, excessive downtime, or unavailability of important features. Patching entails more than occasional updates of operating systems and apps for servers and endpoints. Firmware patches can be as essential for network appliances such as routers, firewalls, and Wi-Fi access points.
Progent has delivered advanced assistance for Cisco infrastructure appliances for more than twenty years and Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable option for assessing, validating, scheduling, applying, and documenting updates to your dynamic IT system. To find out about Progent's services for software update management, check out Progent's patch management solutions.
To learn more details about Progent's consulting support services for Cisco technology, select a topic:
- Introduction to Progent's Cisco Support
- Fast and Affordable Online Support from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower NGFW Series Firewalls: Configuration and Troubleshooting Support
- ASA 5500-X Firewall with Cisco Firepower Services: Configuration and Management Support
- Cisco ASA 5500 Firewalls Engineering Expertise
- Cisco PIX 500 Firewall Upgrade. Migration Help
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Support
- Aironet Wireless Access Points Consulting Support
- Cisco Small Business WiFi APs System Design Help
- Catalyst 802.11ax Wireless APs Solution Design, Deployment and Troubleshooting Support
- Cisco Wireless Controllers Integration Consulting
- Meraki Wireless Access Points Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Integration and Troubleshooting
- Cisco VoIP Phones and IP Video Phones Consulting and Cisco Wireless IP Phone Solutions
- Cisco Jabber Configuration and Troubleshooting Services
- Catalyst Switches Consulting and Support Services
- Nexus Switches Deployment Services
- Cisco Meraki Switches Deployment Services
- Cisco Security and VPN Engineering Services
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Expertise
- Design Solutions for Cisco-based Datacenters
- Network Design Consulting for Internet Service Providers
- Remote Network Management Strategies for Cisco-based Environments
- NetApp and Cisco Private Cloud Platform Consulting Services
Progent also offers a broad selection of IT services in key practice areas to assist businesses to convert Cisco infrastructure products into a cohesive IT solution that provides competitive advantage. A few of the services offered by Progent's subject matter experts include project management expertise, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and integration, Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V deployment, business continuity planning and testing, Windows Server 2012 R2 configuration, security compliance scanning, DBA and application expertise, and temporary CIO services.
Progent can also help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based resources and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
By offering a convenient full-service source for IT generalists and application experts, Progent can deliver fast, cost-effective, and comprehensive information technology solutions that address the unique needs of companies in Columbus Ohio.
An index of content::
Consulting Apple Mac and Windows
Windows and macOS Support and Help
Progent's support experts in Mac and Windows technology can help you integrate Mac and Windows computers into seamless networks with resource sharing and collaboration support. Allowing productive co-existence among a mix of servers and workstations powered by Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to provide expert assistance to businesses that rely on these platforms to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows network.
Immediate System Center MOM Specialist
Biggest Integration Support Monitoring and Reporting
Remote 24x7 monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as economical services designed to assist you to identify and fix a most network problems before they get big enough to impact productivity.
Microsoft SBS 2008 Technology Consulting
Microsoft Certified SBS Premium Add-on Support and Integration
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a computer consultant with real-world experience planning and integrating cohesive, end-to-end business technology environments. Progent's Microsoft Small Business Server professionals have an average of more than a decade of background integrating business systems built on Microsoft products. This expertise assures you results in installing, administering, and maintaining network environments that include the Small Business Server package of servers and productivity software.
ProSight Endpoint Protection Help and Support
Endpoint Virus Immunization Integration Support
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior analysis technology from SentinelOne to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the complete malware attack progression including filtering, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Top Rated Support Services Microsoft Exchange 2016 Migration Planning
Consultant Services Microsoft Exchange 2016 Upgrade
Progent can assist you in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Microsoft Messenger for Mac Consultant Services
Top Rated Online Consulting Web Apps for Mac
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who run Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can support environments that combine Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
VMware vRealize Orchestrator vRO Consultancy
Specialists VMware Disaster Recovery
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent workflow for recovering applications and services quickly following a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and fixes and can generate audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help you to design, deploy, test and manage a DR system powered by VMware SRM.
Award Winning wireless LAN controller Technology Consulting
Wi-Fi 6 LAN controller Computer Consultants
Catalyst family of wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, tuning wireless performance by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user class and locale. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller technology.
Best Practices Computer Setup
Access to External Support Databases Security Consulting Firm
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry background, at the front lines of IT support, performing a wide variety of technical projects for an extensive array of clients. Every Progent support professional shares a refined set of personal best practices that are incorporated into shared best practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical capability, but also a support engineer with field-tested methods for using technical knowledge to fix real-world IT problems rapidly.
Network Consultant SharePoint
Online Support Services Microsoft Office SharePoint Server 2019
Progent’s Microsoft-certified experts offer small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a central spot for your employees or customers to access, organize, share and interact with relevant data, files, and software and to communicate with one another. It allows faster and better decisions, more efficient sharing across groups and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services join employees, customers, teams and major tasks with the data they’ve developed in a way that makes data convenient to find, retrieve and apply.
Online Technical Support Windows, UNIX, Solaris
UNIX, Windows Specialists
If your business network mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a unified network that allows all your operating systems to run side by side for easy management, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's UNIX and MS Windows coexistence assistance offerings include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
Best Engineer Cisco switch patch management
Communications device patch management Engineers
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, network appliances like switches and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Microsoft Exchange 2013 Technical Consultant
Exchange 2013 Migration Online Support Services
Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These enhancements favorably impact vital areas including ease of administration, high availability (HA), security, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing online support and management for Exchange Server 2013.
Remote Workers Video Conferencing Consulting
At Home Workers Video Conferencing Outsourcing
Progent can help small and mid-size companies to implement and debug teleconferencing platforms to enable their at-home employees to collaborate effectively with colleagues and customers.
Online Consulting Windows 2008 Cluster Server
IT Services Failover Clustered Servers
The cluster feature set incorporated into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 has been radically re-engineered to simplify the deployment, setup, and management of clusters that offer greater levels of network dependability, protection, efficiency, and versatility. New or improved capabilities include automated cluster Validation, revamped setup and installation, unified cluster administration, redesigned cluster architecture for increased uptime, better protection and quorum structure, fewer failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you evaluate the business benefits of Windows clustering, design and implement an installation, educate your network support personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and validate a disaster recovery plan.
Consultants Windows Server 2012R2
Windows Server 2012 R2 Configuration Manager Support Services
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, team, create an enterprise-wide security strategy, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Service Desk Sharing Consultant Services
Supplemental Support Desk Engineer
Progent provides several essential kinds of Call Center services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts gives your customers easy access to a reliable support group with years of experience delivering phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business performance. Progent's goal is to resolve rather than simply record problems.
Cisco Firewall Technical Consulting
Cisco Certified CCIE Assessment
Progent's Cisco CCIE network experts can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software support.
IT Consultants Windows Server 2022 Windows Admin Center
Microsoft Windows Server 2022 Online Technical Support
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Professional Solaris
Solaris Technology Professional
If your office computer system mixes Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive network that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high reliability, superior throughput, and strong security. Progent's Sun Solaris and Microsoft Windows integration support services include network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, online network support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
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