Columbus Consulting Support for Computer Support Companies
Transparent Short-Term Support Staff Expansion
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Organizations in Columbus
Progent’s consulting services for IT service firms in Columbus Ohio allows you to offer your clients Progent's consulting and Help Desk support using your own branding as a seamless supplement to your in-house IT services group. These services can help you add to your client base, expand your service portfolio, create happy clients, and increase your profits.
Progent’s nationwide roster of network experts, PC support specialists, network administrators, and cybersecurity professionals have worked as seamless expansions to the support staffs of some of the world’s biggest IT service firms. Progent’s range of technical knowledge enables you to broaden the capabilities of your IT service practice, and Progent’s close integration with your support team helps you promote and protect your branding.
Progent is an IT support firm with two decades of background delivering online expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network engineers of any private IT services firm in the world. Progent has provided online technical support and consulting to customers in every state in the country. (Check out recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Own Brand
Progent's consulting program for network service organizations features transparent resale to your customers of world-class IT services. Progent invoices your firm directly and performs under your instructions to deliver your customers consulting and support services under your branding. In addition, Progent offers an affordable Extended Hours Support Service for clients who need 24x7 technical support.
Help Desk and Ticketing for IT Service Organizations
Ticketing is fundamental to an efficient IT Call Center. But modern ticketing platforms are not just costly to license and staff, but difficult to configure and maintain. Small or niche IT service companies rarely have the necessary resources. Progent's Service Desk and ticketing program gives IT support firms a practical way to keep their company branding while delivering their customers world-class desktop support built around an advanced ticketing system and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Firms
Progent's Service Desk and ticketing solution for IT support companies leverages Progent's sizable investments in highly scalable ticketing software, an online desktop support staff, and a group of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish data interchange with your existing ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing services enable you to expand your support volume, the range of technologies your firm can take on, the number of {geographies you can serve, and your overall availability.
Key features of Progent's Service Desk and ticketing program for IT support organizations include:
- Progent's online desktop support group provides Level 1 end user support with 1-hour SLA to begin work during standard work hours.
- Normal service hours are 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is available at additional cost.
- Optional onsite support in larger metros is offered across the US at additional cost.
- You retain full control of your clients and invoicing.
- Your customers enter requests via your own branded Internet portal, an 800 number, or by directing an email to your dedicated mailbox.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for IT Service Firms
Progent's consulting for IT service firms allows your support team to become a sole source for virtually all IT expertise your customers may need. You can grow your staff and strategic IT skills at your own pace without having to say no to new business due to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent works as a transparent extension of your internal support team, responding to your coordination, and invoices your firm rather than your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in costs.
- Extensive Reporting: Progent utilizes an advanced service documentation system to ensure that all services delivered are fully documented. This allows your IT support organization to transfer service assignments to internal consultants when you have enough staff and relevant skill sets.
- Safely Expand Your IT Support Business: You can easily and affordably accept additional opportunities beyond your main areas of excellence and open new territories without assuming the risks associated with increasing your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive network service firm by delivering more solutions to more customers using your own company name.
- Flesh Out Your Services Portfolio: Progent can provide top-tier support in a wide array of IT disciplines and can be a reliable resource for growing your IT support operations.
- Fast Problem Escalation: With a sizable roster of top-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 services so even the most challenging issues can be handled promptly.
- Keep Your Customers Satisfied: Satisfied clients keep coming back. By joining with Progent, you can keep delivering solutions without ever requiring clients to look for expertise from your competitors.
- Remote Technical Support Professionals: For two decades, Progent has delivered remote IT support ranging from Help Desk support to high-level consulting. Efficient online service cuts costs and produces fast results.
- Advanced Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Areas of Expertise for Columbus, Ohio Businesses
Progent's seasoned roster of certified engineers offers Columbus, Ohio companies a wide array of remote consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Office 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud Platform
- Remote Network Support
- Teleworker Support
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Troubleshooting
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support
- Data Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- BYOD Management
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense
- Data Backup/Recovery Expertise
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Support for Network Service Organizations in Columbus, Ohio To learn more information about Progent's reseller program for network service firms in Columbus, Ohio, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Windows and Solaris Consultant Services
Windows and UNIX Specialist
If your company is producing UNIX-based software in an environment that has MS Windows-based processors, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of high-value know-how while avoiding the constant hassle of managing your company information system. By using smart server monitoring and by providing remote and in-person assistance as your company needs it, Progent offers an economical solution for supporting an IT system that features high availability, security, and performance. Progent's developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, network monitoring, and Contact Center support.
Microsoft Skype for Business 2015 Technology Consulting
Skype for Business 2015 Computer Consultants
Lync Server 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and simplify management via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified unified communications experts can provide remote and onsite support services to help your company to maintain and troubleshoot your existing Lync 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade.
Information Technology Consulting Live Communications Server
Microsoft LCS Server 2007 Remote Technical Support
Microsoft Office Communications Server delivers Instant Messaging and presence as part of a scalable, world-class package featuring enhanced protection, transparent compatibility with popular Microsoft software, an extendable, industry-standard development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated operational efficiencies, increased individual output, and stronger intellectual property protection. Microsoft Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts can provide online and onsite support and troubleshooting services for your Office Communications Server 2007 environment and can help your organization to evaluate the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient migration that will add significant strategic value to your information network
Top On-site Support Microsoft SMS Server
Systems Management Server 2003 Support and Integration
Progent’s Microsoft-certified consultants provide small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. Configuration Manager is the new title for the change management solution formerly known as Systems Management Server. System Center Configuration Manager provides a range of enhancements to SMS Server including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified engineers can show you how to use SMS or System Center Configuration Manager effectively for streamlined operating system and application installation, security patch administration, software metering, and software license compliance. Progent's consultants can also assist your company to migrate smoothly from SMS Server 2003 to Configuration Manager.
Microsoft Certified Systems Management Server 2003 IT Consulting
Technology Consulting SMS Upgrade
Progent’s Microsoft certified experts provide small and medium size businesses enterprise-level consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and automatically to specified workers, reduce product expense and stay compliant by understanding patterns of usage, enhance Windows security by increasing your knowledge of weak points and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational costs by fully utilizing the management capabilities built into Windows. Progent’s SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including software and appliance inventory.
MRTG Online Consulting
Specialist Nagios for Linux
Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX environments, Microsoft Windows systems, or mixed-OS environments in which Linux and Windows coexist. The Nagios monitor allows system support engineers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's system monitoring consultants can assist you to use both these tools to streamline and troubleshoot your system.
Top Security Audit Consult
Remote Cisco Wireless Security Consultants
Progent provides expertise for security evaluation products such as LANguard from GFI for performing a set of programmed system testing scans to identify possible security gaps. Progent has extensive knowledge of security auditing tools and can show you how to make sense of audit reports and respond appropriately. Progent can help you build protection into your company processes, install auditing tools, define and deploy a secure network environment, and suggest procedures to maximize the security of your IT system. Progent's security engineers are able to show you how to set up a firewall, design secure remote access to email and business applications, and integrate virtual private network. Progent's accredited security engineers can test the security of web-based applications and can run comprehensive security tests of enterprise-wide security to determine your organization's compliance with important industry security standards such as FISMA, NIST, and ISO 17799.
Wisconsin Tech Services
Small Business IT Consulting Company Washington
If your company does not require emergency online support but expects to need assistance with your information system in the near future, you can conserve time and expenses and guarantee that the appropriate IT skill will be available when you require it by getting in touch with a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.
Consultant Services Colo
IT Services Internet Data Center
For large organizations, Progent can leverage in-house IT staffs by offering extensive background in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branches, Progent can act as a seamless local supplement of enterprise network management. Progent’s enterprise consulting services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level service for multi-site office environments powered by Enterprise Windows 2003. Progent can provide field consultants and specialists to help with a campus move or branch move, or a network architect to help with setting up or using an Internet Data Center or Hosting Facility.
SIP Migration Specialists
Cisco PSTN gateways Computer Consultants
Progent's Cisco-certified SIP infrastructure experts can help your business to design, integrate, manage, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable online or onsite support to assist companies to migrate efficiently to an advanced communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Cisco Certified Jobs
Contract Job Contract Cisco Consulting
Progent is hiring a variety of full-time workers including motivated MCSEs; network experts with Cisco CCDP or CCIE credentials; and specialists in advanced system design with experience in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data protection, and server virtualization. Progent is also looking for desktop support experts, remote service specialists, and CISSP or CISM certified security professionals. Progent is also looking for experienced managers able to perform efficiently in Progent's high-growth, virtual office environment. Progent contracts independent professionals with in-depth expertise and working background in important information technology areas beyond our main technical concentration. Our Experts Team employs freelance consultants who can provide consulting and programming services for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of popular platforms such as Linux, Macintosh, or Sun, or offer world-class skills in areas like telecommunications, web design, EDI, web commerce, or database management. Independent consultants premier by us coordinate with Progent's in-house consultants to deliver end-to-end solutions for small and midsize company networks.
Microsoft Experts Support and Setup Office 365 Deployment Readiness
Outlook autodiscover IT Services
Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
System Center 2016 Amazon AWS Integration Consultant Services
Microsoft Certified Expert System Center 2016 and NetApp Integration Integration Support
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
Firepower NGFW Firewalls Online Troubleshooting
Cisco Firepower Configuration Help and Support
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management and automation of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Indiana Server Troubleshoot Expert
Cisco Experts Small Business Computer Consultant Delaware
Progent’s Technical Response Center (TRC) offers low-cost nationwide after-hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide 24x7 phone support and remote direct network connection to isolate and resolve network problems quickly and affordably.
Microsoft Project Server Scheduling Professional
Project Server Time Reporting Support Services
Progent's Microsoft-certified consultants offer advanced expertise in deploying, operating and debugging all versions of Project Server and can provide a wide range of affordable online consulting services following proven best practices to help businesses of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and customized webinar training.
Intrusion Detection SonicWall Capture ATP
SonicWall TZ350 Firewall Cybersecurity Team
Progent's certified SonicWall firewall experts can show you how to integrate, manage, and tune SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection solution and design protection into your corporate practices.
Virtualization Consultants
Technology Professional Virtual Server Technology
Server growth wreaks havoc on network budgets and administrative resources. Server reduction via a virtual infrastructure offers lower total cost of ownership of hardware and faster return on investment, more leveraged utilization of servers, simplified operations, increased network uptime, and easier manageability. Typical usage scenarios for virtual machines include hardware consolidation, low-cost hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.
24 Hour Remote Computer Support Engineer
Onsite Support Computer Consultants
For mid-size companies who need IT support, Progent offers an array of options including on-site help, remote assistance, phone-based Call Center, 24x7 support with remote network monitoring, emergency staff augmentation, business relocation services, application development, and professional consulting. For medium-size companies in California or other regions covered by Progent's field engineers, Progent offers professional on-premises support for fixing technical problems rapidly and economically.
Top Hybrid Office 365 integration Network Consultants
Engineer Microsoft 365 Exchange migration
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget.
24 Hour SQL Server 2019 Data Mining Remote Consulting
Largest IT Consultant SQL Server 2019 Machine Learning Services
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with consulting experts in solution planning and integration, application programming, SQL Server management, and cybersecurity.
Windows, UNIX, Solaris Support and Integration
Solaris with Windows Technology Professional
If your business runs a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISSP-certified consultants can assist your whole organization in a wide array of security topics including security management practices, security design and strategies, connection management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the core competencies and worldwide standards of performance that network security professionals are expected to master. These certification provide IT management the confidence that consultants who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security management and consulting services.
Slackware Linux Technology Professional
Redhat Linux Technical Consultant
Progent's Linux support services offer small and mid-size businesses and developers support for managing and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and manage a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Windows Server 2019 Security and Compliance Support and Setup
Setup and Support Windows Server 2019 and SQL Server
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Fault-tolerant Data Centers Specialist
Internet Data Center Technology Professional
Progent's Data Center consultants can help you select high availability data centers that meet the particular needs of your business. High availability co-location sites are particularly attractive to small organizations due to of their affordability and convenience compared to taking a do-it-yourself strategy. Attempting to create an on-site data center that offers even a basic degree of fault tolerance is too expensive for most small businesses. Progent can show you how to reap all the advantages of non-stop data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.
Consultants ProSight Spam Filtering
Best ProSight Spam Filtering Specialists
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Microsoft Windows Server 2016 Clustering On-site Support
After Hours Online Consulting Windows Server 2016 Hybrid Integration
Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Support Services SQL Server 2017 Disaster Recovery
Top Ranked Online Support SQL Server 2017 Application Migration
Progent's certified SQL Server 2017 experts can assist your organization to plan and carry out an efficient upgrade from your current SQL Server deployment to SQL Server 2017.
24x7x365 Migration Company Problem Escalation Through Teamwork
Microsoft Solutions Framework Project Methodology Computer Consulting Group
Progent’s staff of Microsoft and Cisco Certified consultants average more than ten years of hands-on professional background, at the front lines of IT service, performing a broad variety of IT tasks for an extensive array of businesses. Each Progent consultant shares a proven set of individual best practices which are incorporated into shared best practices standards that Progent instills in its support team. This ensures that you get not just expert technical help, but also a support engineer with field-tested approaches for using technical knowledge to repair actual network problems quickly.
Private Cloud Hosting for Virtual Data Centers Engineer
Consultant Services Private Cloud Virtual Datacenter Hosting
Progent’s private cloud hosting service enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can use Progent’s private cloud to eliminate large investments in the purchase, upkeep, and management of network equipment and facilities while benefiting world-class levels of network reliability and security.
Microsoft Dynamics NAV Consulting Services
Consultant Navision and Dynamics NAV
Progent offers online and onsite configuration, upgrade, application development, reporting for Microsoft Dynamics 365 Business Central/NAV.
CISSP-ISSAP Cybersecurity Architecture Professionals
Top Consultant ISSAP Certified Cybersecurity
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough examination and extensive experience with network security design. ISSAP consultants have in-depth understanding of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of secure network architecture.
Threat Management Gateway 2010 IT Services
Threat Management Gateway 2010 On-site Support
Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server and provides a centrally administered Internet gateway that acts as a one-server solution for an array of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, permits customized reporting generated by SQL Server, integrates with Active Directory to simplify authentication, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft engineers can help you to design and execute test and production implementations; interface Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help you to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Computer Security Assessment Engineers
Professional Information Risk Evaluation
Progent offers several network security service bundles designed to provide larger institutions a professional and thorough security assessment from a group of certified security engineers. All Progent's security assessment packages incorporate a collection of procedures like automated scans from within and from beyond the corporate firewall, professional interpretation of scan results by certified security consultants, production of a report documenting the results, plus an interactive high-level executive summary and an extensive live outbrief for in-house IT administrators.
After Hours Microsoft Expert Office 365 IDFix Integration Services
Office 365 AD FS Remote Support Services
Progent can assist your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine local and cloud-based resources.
Microsoft Certified Expert Specialists Enterprise hybrid cloud
Microsoft Azure enterprise hybrid cloud solutions Consultants
Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
Top SharePoint Excel Services Network Consultants
Online Support SharePoint InfoPath Forms Services
Progent's Microsoft engineers can provide cost-effective remote support and programming services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web pages able to function as intranets, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other tools to support and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop programs like Excel, Word, Outlook, and Visio. Progent can help your business to migrate from earlier versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
