Columbus Consulting Experts for Network Service Companies
Transparent Temporary Support Staff Help
Progent's Reseller Program for IT Service Firms in Columbus
Progent’s consulting program for network service organizations enables Columbus, Ohio companies to offer your customers Progent's consulting services with your own branding as a seamless augmentation of your in-house IT services group. These services can ease the way for you to grow your client base, fill out your service catalog, create happy clients, and improve your profits.
Progent’s nationwide team of network infrastructure experts, PC integration and troubleshooting technicians, IT admins, and data security consultants have acted as seamless extensions to the IT staffs of some of the world’s biggest IT support businesses. Progent’s breadth and depth of technical knowledge allows you to broaden the capabilities of your IT support business, and Progent’s transparency helps you promote and protect your branding.
Progent is an IT support firm with two decades of experience providing online expertise to small and mid-size companies. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco CCIE network experts of any private IT support company in the world. Progent has delivered online IT support and advanced consulting to customers in every state in the country. (See testimonials from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's reseller program for IT service organizations features seamless resale to your clients of world-class IT services. Progent invoices your firm directly and works under your direction to provide your clients support services under your branding. Progent charges no retainer for services delivered during standard working hours and imposes no startup fees. You can terminate services at any time with no added charge. Also, Progent has an affordable Extended Hours Support Service for clients who require 24x7 technical support.
Benefits of Progent's Reseller Program for IT Service Firms
Progent's Reseller Program for Network Service Firms allows you to act as a single source for virtually all technical expertise your clients may require. You can build your staff and IT skills at your own pace without having to decline opportunities due to a lack of in-house expertise or the absence of personnel.
Important features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your internal support team, under your management, and bills your firm instead of your client.
- No Subscription or Startup Cost: Progent bills only for support services delivered and charges by the minute to minimize expenses.
- Detailed Service Reporting: Progent uses an advanced service reporting platform to make sure all IT services performed are fully described. This enables support group to shift account assignments to internal personnel once you have enough people and appropriate skill sets.
- Safely Expand Your IT Support Business: You can easily and affordably take on additional opportunities beyond your main fields of excellence and serve new territories without the risks associated with increasing your full-time staff too quickly.
- Re-enforce Your Brand: You can improve your positioning as a comprehensive IT support provider by offering more solutions to more customers using your own company name.
- Add to Your IT Support Catalog: Progent can provide top-tier support in a broad range of IT disciplines and can be a dependable reservoir of skills for expanding your IT service business.
- Rapid Escalation: With a sizable roster of senior consultants ready to help, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest issues get resolved promptly.
- Keep Your Customers Happy: Satisfied customers keep coming back. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for help from other support firms.
- Remote Support Experts: For two decades, Progent has delivered remote IT support ranging from Help Desk services to advanced consulting. Effective online service saves money and produces quick solutions.
- Major Certifications: Progent’s IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Columbus, Ohio Businesses
Progent's veteran team of certified engineers can deliver Columbus, Ohio businesses a broad array of online technical guidance and troubleshooting services. Areas of expertise offered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory Design
- Office 365 Configuration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Tech Support
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Expertise
- Virtualization Automation
- Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business and Microsoft Teams
- Wi-Fi Access Point Configuration
- WiFi Site Surveys
Find Out More About Progent's Consulting Support for IT Service Organizations in Columbus, Ohio For more information about Progent's reseller support for IT service organizations in Columbus, Ohio, call 1-800-993-9400 or visit Contact Progent.
An index of content::
Professional SQL 2008 Analysis Services
SQL 2008 Analysis Services Engineers
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to help small and midsize companies to design, implement, manage, and troubleshoot Microsoft SQL 2008 systems so that they receive the maximum strategic benefit from Microsoft's advanced database management platform. In addition, Progent can provide assistance with system infrastructure, enterprise-wide security, and software development to increase the strategic benefit of your computer investment.
Amazon EC2 mobility Engineer
Amazon AWS integration Development Group
Progent offers cost-effective online support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent can provide as-needed support to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on time and on budget.
Consulting Services IT Training
Specialist Information Transfer
Progent practices information transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent can focus on offering high-value skills where Progent has little competition. Small companies who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent transfers information about new technology and proven processes to make their networks more reliable, protected, and productive.
Exchange 2013 DAG Engineer
Exchange 2013 Performance Tuning Technology Consulting Services
Exchange Server 2013 incorporates major improvements to the capabilities of Exchange 2010 and delivers powerful innovations as well as a redesigned architecture. These enhancements affect vital IT areas like ease of administration, high availability (HA), security, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Exchange 2013, design an efficient validation and deployment strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and management for Exchange 2013.
Wireless Security Consulting
Top Wireless Security Consulting
Progent provides consulting for security auditing packages including Microsoft Baseline Security Analyzer for running a variety of automatic system auditing scans to uncover possible security gaps. Progent has extensive knowledge of security auditing tools and can show you how to make sense of testing reports and react effectively. Progent can show you how to design protection into your business processes, install scanning applications, plan and deploy a secure system environment, and suggest procedures to maximize the safety of your IT system. Progent's security consultants are able to help you set up a firewall, implement safe remote access to email and business applications, and install VPN. Progent's certified security experts can also validate the protection of web software and can provide extensive security audits of company-wide security to validate your organization's compliance with important international security standards including HIPAA, PCI, and ISO 17799.
Expert Microsoft Certified Windows 7 Training Support Services
Windows 7 64-bit Upgrade Network Specialist
Progent's certified engineers can help you to evaluate
Technical Support Wireless LAN
On-site Support 802.11ac Wi-Fi Network
Progent can show you how to design, configure, manage, and repair an efficient Wi-Fi LAN architecture, select appropriate components, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you put together a complete 802.11ac wireless network security plan that is well integrated with the security plan for your entire business network.
Consult VMware Cross vCenter NSX
VMware Infrastructure Services
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local networks, cloud environments, or hybrid deployments. Progent can provide world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that deliver high uptime, data security, and application mobility.
Immediate SCDPM 2012 Planning Online Help
SCDPM 2012 and Exchange Remote Support Services
Progent's Microsoft-certified consultants can provide online or in-person support to assist businesses of all sizes to plan, deploy, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging issues, or full project management services. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Engineer Cisco Remote Access
Small Business IT Consulting Company Cisco Certified CCIE
Progent offers fast online support from Cisco-certified CCIE networking experts. Progent's CCIE engineers can link to your environment using powerful remote diagnostic utilities to provide fast and economical troubleshooting and remediation of critical network infrastructure problems.
Hybrid cloud integration Consult
Microsoft Azure enterprise hybrid cloud solutions Services
Progent can provide expert online consulting services to help companies connect their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that combine local IT assets along with cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
SCVMM 2016 and SCOM Consultant Services
Remote Technical Support SCVMM 2016 and Operations Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a unified mechanism for deploying and administering virtualized fabric and services across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from legacy versions of VMM, develop processes for building and deploying VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic advantages of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere expertise.
Developer Firm SQL Server Analysis Services
SSAS Programming Firms
Progent offers remote and on premises consulting to assist your organization with any facet of business intelligence reporting from troubleshooting or enhancing applications to designing and implementing an advanced business intelligence solution. Progent's management reporting experts can assist your company to maintain your existing reporting environment, help you to upgrade reports and databases from a discontinued reporting platform to a modern one, and deliver custom remote training tailored to your specific needs. Progent’s management reporting professionals offer expertise in the leading BI reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Cisco Virtual Private Network Online Help
Network Engineer VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to manage and offer the versatility to expand with your changing business needs. Progent’s Cisco-Premier network experts are familiar with Cisco’s comprehensive family of products targeted at preventing information pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and accounting from an easy-to-use Web interface.
Support Outsourcing Windows 2008 R2
Microsoft Certified Support and Setup Windows Server 2008 Hyper-VI
Progent's certified consultants can assist you you to evaluate the benefits of Windows Server 2008 for your business, develop pilot systems and rollout strategies, install Windows Server 2008 with your network infrastructure and applications, train your support personnel how to use enhanced management tools, and provide continuing consulting and support via affordable options such as Contact Center support and online technical support.
Specialists VMware VCDX certified
VMware Site Recovery Manager Audit Reporting Professional
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to define, automate and test a consistent process for recovering services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for site recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and manage a DR solution powered by VMware SRM.
ProSight certificate expiration management Professional
IP address management Consultant Services
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to half of the time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Service Reports Consultant
Cisco and Microsoft Certified Expert Service Database Professionals
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of services done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by each staff member to each client. The discipline of documenting and organizing support activity results in more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
ProSight Email Directory Harvest Protection Consultant
ProSight Spam Filtering Professionals
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.
VPN Security Security Contractors
Intrusion Protection Systems Cybersecurity Contractors
Progent offers small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies such as Check Point Software, Juniper, and SonicWall. Progent can help you create a detailed security plan and choose appropriate products from a variety of vendors to support your security objectives while staying within your budget limits.
Windows Hyper-V 2016 Hybrid Cloud Support and Integration
Hyper-V 2016 Shielded VMs Support and Help
Windows Hyper-V 2016 incorporates core features first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital applications, design a cost-effective network architecture for a cloud-centric or hybrid deployment, create and execute a smooth upgrade plan, train your IT management and technical support staff, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.
Microsoft Dynamics GP ERP IT Consultants
IT Consultants Dynamics GP Power BI
Dynamics GP can help you expand and manage your company better by offering easy availability of decision-driving data and a rapid ROI. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to extend the reach of your organization, manage your accounting, automate financial operations, standardize processes across your company, refine inventory control, increase order accuracy, grow sales and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and manage a reliable, safe server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
Computer Engineer Service Database
Services Documentation Computer Engineer
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed services. Unlike some independent consultants or small service organizations who offer minimal documentation or details of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by each consultant to each customer. The practice of detailing and organizing support activity results in more effective service and eliminates a variety of typical problems such as when a support customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Wireless Integration Case Study
Wireless Case Studies
Progent provided a wireless networking environment that allowed a school to increase productivity and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even greater distances. This wireless solution provided improved performance and reliability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it provided immunity to local interference.
Network Consultants Exchange 2016 Migration
Microsoft Exchange Server 2016 Upgrade Planning Configuration
Progent can assist you in all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
Microsoft Azure IPsec configuration Integration Firm
Microsoft Azure AD configuration Integration Firm
Progent can help small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment expense. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure you avoid the common errors small organizations make when migrating to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.
Fault Tolerant ISP Support and Integration
High Availability Internet Connections Computer Consultant
Progent's Cisco-authorized IT professionals can show you how to create an economical, fault tolerant Internet connection solution that can achieve non-stop Internet access through a wide array of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to help you apply the most current techniques for 24x7 Internet access to create a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Remote Workforce Infrastructure Support and Help
Best Offsite Employees Infrastructure Network Consultant
Progent can assist small and medium-size companies to design, implement and debug the network infrastructure for work-from-home employees.
