Exchange ExpertsProgent's Microsoft-certified support professionals have over two decades of experience helping companies of all sizes to plan, set up, and troubleshoot email solutions built around Microsoft Exchange. For businesses in Columbus Ohio, Progent offers a range of economical Microsoft Exchange Server support and maintenance services to make sure that your company's Exchange system delivers:

  • Information security and compliance
  • Inbound and outbound malware blocking and content management
  • Zero downtime
  • Convenient access for remote and on-the-road users
  • Streamlined administration utilities
  • Multi-media inboxes with voicemail, IM, Real-time Presence, and conferencing support
  • Non-intrusive and fast data backup and restoration
  • Full integration of on-premises and cloud-based resources
Progent makes available to businesses an online troubleshooting hot line provided by Microsoft MCSE qualified engineers to resolve Exchange issues rapidly. Progent's onsite computer support specialists can be dispatched within 24 hours to offices in Columbus Ohio. Progent's Cisco CCIE certified network consultants can provide assistance with complex network problems that affect Microsoft Exchange performance, and Progent's CISM and CISA certified security experts can assist your organization to safeguard against or clean up after security breaches.

Progent's Microsoft Exchange consulting and troubleshooting experts can help your company to prepare for and implement efficient migrations from outdated email systems to an up-to-date Exchange platform. Progent's 64-bit migration consultants can help you to evaluate the business advantages and risks of moving to a 64-bit edition of Microsoft Exchange Server and can help you to create and execute a cost-effective migration plan to a 64-bit version of Microsoft Exchange Server. Progent's Power BI integration experts can help you utilize information from Exchange files to build visualizations to include in collaborative Power BI business analytics reports and dashboards. Progent can also help your company to expand your Exchange-based email environment with the new generation of smartphones by providing wireless integration services like iPhone integration and management and Android smartphone integration.

Microsoft 365 Integration with local ExchangeMicrosoft supports seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have specific Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical problems and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is carried out on time and within budget. To learn more about Progent's consulting services for integrating Microsoft 365 and on-prem Exchange environments, visit Microsoft 365 integration with on-prem Exchange.

Also, Progent can offer automated server monitoring to ensure your organization's email solution stays up and running, and Help Desk Call Center Services for efficiently solving email problems encountered by individual workers.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

MS Exchange 2019 Server Planning and Configuration Services
Progent can assist your organization in any phase of your migration to Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building DAG groups with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook. To learn more, visit Progent's Microsoft Exchange Server 2019 deployment services.

Exchange 2016 Integration
Exchange 2016 Server's consolidated architecture permits simplified deployment and scale, higher utilization of equipment, and lower management expense. MS Exchange 2016 Server offers closer integration with Microsoft 365 apps, operation with Microsoft Windows Server 2016, faster throughput, improved data loss protection, and better recoverability, more extensive support for iOS and Android mobile devices, comprehensive web-based management, and a more complete web client. Read more concerning Progent's Exchange Server 2016 consulting.

Microsoft Exchange Server 2013 Configuration
Microsoft Exchange 2013 includes major enhancements to the capabilities of Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These improvements affect vital IT areas including manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can help you understand the business benefits of migrating to Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management services for Exchange Server 2013. Learn more concerning Progent's Microsoft Exchange 2013 support services.

Microsoft Exchange Server 2010 Consulting Support
Exchange 2010 introduced game-changing solutions for high-availability, secure, unified messaging. Relative to Microsoft Exchange 2007 or Microsoft Exchange Server 2003, MS Exchange 2010 Server is more economical to install and maintain, simpler to administer and scale, richer in capabilities, faster, less subject to single-point breakdown, more extensive in its services for mobile users, and better able to guard business information and defend against malicious assaults. Read more concerning Progent's Exchange 2010 consulting.

Microsoft Exchange 2007 Consultants
Microsoft Exchange 2007 Server is engineered to meet the challenges of security, ubiquitous connectivity, efficiency, and reliability. Microsoft Exchange 2007 provides designed-in fault tolerance that enables enterprise-class robustness to keep your email solution up and running, reduce spam and malicious email, and enable your business to comply with regulatory requirements. Read more concerning Progent's Exchange 2007 consulting services.

MS Exchange 2003 Server Support
Exchange Server 2003 delivers a reliable, scalable, and manageable platform with 24◊7 email and group support as well as low cost of ownership. Exchange Server 2003 remains popular because it supports a wide selection of team activities, such as group scheduling capabilities, chat groups, and group folders, and in addition allows sharing of data across physical, logical, and technology borders with functions like IM, low latency communication, and multimedia support. Although Microsoft has ended support for this older platform, Microsoft Exchange 2003 remains one of the most popular editions of the Exchange family. Progent's engineers can help your company to maintain your existing Exchange Server 2003 solution or upgrade to a more advanced edition of Exchange. Find out additional information about Progent's Exchange Server 2003 consulting services.

Microsoft Exchange 2K Help
In contrast to Exchange 5.5, which has its own directory, Microsoft Exchange Server 2000 utilizes Microsoft Active Directory, providing a greatly management and protection architecture. Microsoft Exchange 2000 still has a sizeable user base although Microsoft has terminated support for this venerable platform. Progent's seasoned messaging professionals offer a decade of experience working with Exchange Server 2K and can assist your business to manage your current Microsoft Exchange 2000 installation or show you the business advantages of more recent versions of Exchange and assist you to migrate affordably to a newer incarnation of the industry's most successful messaging technology. Read additional details about Progent's Exchange 2000 consulting services.

MS Exchange Server 2016 Migration Expertise
Progent's experts can help your business with any and all phases of your Microsoft Exchange Server 2016 upgrade including planning, piloting, moving mailboxes, decommissioning and management/end user training. Progent's Exchange consultants can assist you to evaluate the business advantages of adopting Exchange 2016, plan and carry out a smooth migration, and deliver as-needed technical support. Progent can help you to build an Exchange Server 2016 ecosystem hosted on on-premises and/or cloud resources. Learn more details about ways that Progent's MS Exchange 2016 Server migration consulting services can assist your organization to move non-disruptively from your current Exchange solution to Microsoft Exchange 2016.

MS Exchange 2013 Server Migration Planning and Support
Exchange 2013 incorporates significant improvements to MS Exchange 2010 Server and introduces new functions plus a streamlined architecture. Progent can assist your business to migrate to MS Exchange 2013 Server utilizing as much as feasible of your current infrastructure. Progent's consultants can also assist you to integrate MS Exchange 2013 Server with Lync, SharePoint 2013, and Office desktop or Microsoft 365 for advanced collaboration and eSearch capabilities. Learn how Progent's Exchange Server 2013 migration support can ensure that you upgrade efficiently to Microsoft Exchange 2013 for local, cloud-based, or mixed deployments.

MS Exchange 2010 Server Migration Consulting Services
Progent can provide comprehensive support for each step of your Exchange 2010 migration with services that include outsourced or co-sourced project management services, site prep, project design and documentation, cost estimates of all new software licenses and hardware required, suggested vendor sourcing, system verification at customer site or at Progent's testing facility, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or Exchange 2007, implementation the solution, decommissioning the previous servers, and webinar training for client's support group and end users. Find out more details about ways that Progent's Exchange Server 2010 Migration Expertise can assist you to upgrade economically and productively from your legacy Exchange system to Exchange Server 2010

Spam and Virus Filtering, Data Leakage Protection plus Email Content Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering, data leakage protection and email encryption platform that incorporates the services and infrastructure of top data security companies to provide web-based control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's ProSight Email Guard Spam Filtering, Virus Defense, Email Content Filtering and Data Loss Protection.

Planning and Deployment Support for Microsoft Teams and Skype for Business
Progent's Microsoft Teams experts and Microsoft-certified Skype for Business experts offer online and onsite consulting services for companies of any size to assess the costs/benefits of upgrading to Microsoft Teams or Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid deployment; interface Microsoft Teams or Skype for Business with SQL Server, Exchange Server, SharePoint Server and Microsoft 365; configure HA mechanisms; connect Microsoft Teams or Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you create and verify a security environment for your Microsoft Teams or Skype for Business solution that is compliant with regulatory requirements.

Get in Touch with Progent for Exchange Support
If your Ohio IT organization is trying to find Microsoft Exchange Server consulting professional, call Progent at 800-993-9400 or visit Contact Progent.

Progent's Consulting Services for Microsoft-based Platforms
For businesses of any size in Columbus Ohio, Progent's Microsoft-certified experts can provide affordable remote network help and IT consulting services for the whole array of Microsoft .NET servers. Progent can deliver Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server planning and configuration help, Windows Server 2008 R2 consulting, and Microsoft Windows 2003 Server maintenance. Progent's planning, installation, update, and support services cover system architecture, deployment, and management outsourcing for project management and documentation, local and off-site IT support and network repair, Help Desk Support, comprehensive security consulting, IT outsourcing, and ProSight Virtual Hosting solutions.

Progent's Microsoft System Center 2016 consulting experts include Operations Manager 2016 specialists, System Center 2016 Configuration Manager consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) hybrid cloud management consultants who can help your organization to plan and deploy Microsoft's platform for unified management of hybrid cloud environments that incorporate on-premises resources and cloud services.

Progent also offers a wide range of online desktop consulting and support services such as Windows 10 migration consulting, Microsoft Windows 8.1 configuration and support, Microsoft Windows 7 technical support, preparing for to 64-bit computing, moving to 64-bit computing, integrating Microsoft 365, and streamlining workstation deployment.

In case your Columbus Ohio company requires urgent remote support from a Microsoft certified consultant, visit Progent's Urgent Online Computer Support.

Find out more about Progent's Certified Microsoft .NET Server Expertise.

An index of content::

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    Progent practices information transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has few competitors. Small businesses who work with familiar independent service providers or who employ internal IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

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    The Helpdesk service delivery structure adopted by Progent gives small businesses an dependable alternative to dependence on freelance consultants by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 availability of emergency help, escalation capability to top-level engineers for solving even the most complex problems, service consistency and dependability, prompt follow through enforced by veteran IT service managers, a selection of easy-to-use mechanisms for initiating support jobs, plus a high level of progress visibility made possible by trouble ticket updates and accessible via a web portal.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical data.

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    Progent has put together two low-cost service bundles intended to enable small companies to receive an impartial network security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from outside your company firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from an authorized computer inside your firewall to determine the risk to inside threats. Both security inventory services are set up and run from a protected external site.

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    Progentís Microsoft certified experts offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications rapidly and automatically to appropriate users, lower product expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by increasing your awareness of vulnerability and by installing critical patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the administrative functions incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.

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    Progentís Microsoft certified experts offer a variety of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and corporate management solution based, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft financial software in the Dynamics GP/Great Plains line, offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and integrate, and with its segmented design you are able to license only the functions you currently need, with the ability to expand users and increase functionality in the future. Progentís Microsoft Dynamics GP/Great Plains Software support experts can help you install, configure and manage Dynamics GP/Great Plains 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.

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    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a network-wide migration to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit programs which you intend to retain as well as the new 64-bit versions of software you plan to install.

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    Progent's consultants can help your company to assess the benefits of Lync Server 2010 for your environment and can help you to plan and execute a deployment of Lync Server 2010 that unifies the management of Instant Messaging and Presence and increases the output of your in-house staff, telecommuters, and smartphone users. Progent can also help you to perform an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, SharePoint Server, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the collaborative functions of Microsoft Office programs, and offer training and ongoing support for Microsoft Lync and other Microsoft technologies.

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    Progentís team of Microsoft and Cisco Certified experts average more than ten years of real-world industry background, at the front lines of IT support, performing a broad range of technical projects for a large mix of clients. Every Progent support professional shares a refined set of personal best practices that are combined into shared best practices standards that Progent instills in its consulting team. This guarantees that you get not just world-class IT skills, but also a consultant with proven approaches for using computer knowledge to resolve real-world IT problems efficiently.

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    Microsoft Virtual Server, run on the Microsoft Windows Server operating system and powered by technology first produced by Connectix, provides the performance necessary to accomplish hardware reduction, software upgrade, and server isolation projects via virtualization techniques in an enterprise-class IT network with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in software development and piloting, migration from legacy mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your business to assess and deploy MS Virtual Server 2005.

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    The QTS (formerly Herakles) Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if your company is considering moving your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of cost-effective consulting services such as colocation migration, system deployment and upgrades, network improvements, project management services, virtual server expertise, remote network monitoring, centralized network administration, application programming, disaster recovery solutions, data security assessment, and the support of Progent's Test Lab.

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    Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.

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    Progent can help you with any phase of Azure cloud migration such as requirements analysis, prerequisites assessment, solution design, pilot testing, implementation, centralized administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your users can safely connect to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that transparently combines on-premises datacenters with Azure resources.

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    Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, teams and data. SharePoint Server provides a central location for your workers or customers to connect to, organize, distribute and manipulate useful information, documents, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services join workers, clients, teams and projects with the information theyíve created in a way that makes data convenient to find, download and re-use. Progent's SharePoint experts can assist you to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint.

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    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces little competition. Small businesses who utilize familiar freelance service providers or who maintain in-house support personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more reliable, secure, and efficient.

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    Progent is one of the most qualified IT consulting firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and outsourcing your Exchange 2000 management.

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    Small to mid-sized businesses can now get all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT consulting professionals. With Progent's affordably priced IT service programs, mid-size businesses can select a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide small company networks enterprise-class availability, protection and productivity.

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    Progent offers IT support for mid-size businesses with 100 to 250 system users. The medium size company or work group has traditionally been an underserved part of the market for network consulting expertise. The cost structures and service delivery models of large third-party support organizations make them excessively costly for the ordinary small company or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose advanced technology and capability are often comparable to the information systems of far bigger companies. Progent's support delivery model, which takes full advantage of remote service, virtual network technology and 24x7 network monitoring, dramatically lowers the network support expenses of an SMB while offering the mid-size organization with big-company support from professional, world-class consultants with background in a wide array of midsized business technologies. If your medium size company or small business is searching for the quality of IT help appropriate by a medium size office without paying enterprise prices, call Progent.

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    Progent offers national remote help and consulting services for companies that run macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud. Online technical support offers maximum return for your IT budget by preserving client efficiency and limiting the time billed for network analysis and repair. Sophisticated online support technology and experienced technicians and engineers combine to enable Progent to handle most IT problems without wasting time and expense by going to your site. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to help you with the most difficult system problems.

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    Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

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    Progent's wireless site survey and predictive modeling assist you to design, implement and troubleshoot a Wi-Fi LAN adapted to your environment, offering you a wireless solution that has the coverage, speed, density, QoS, data protection, and hand-off ability your company requires. Wireless survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and on-premises site survey services for validating, tuning, and troubleshooting an operational Wi-Fi network.

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    Progent's certified Windows 2003 Server engineers can provide computer support and IT consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, administration, and support services include network planning, installation, project management, on-premises and remote technical support and repair, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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    Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture offers lower total cost of ownership of servers and quicker return on investment, more leveraged utilization of physical computers, simplified operations, increased system availability, and easier management. Common uses for virtual servers include hardware consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and affordable quarantine of software development or evaluation systems from on-line systems.

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    Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and traditional PSTN telephony. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support services to assist your company to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to design and execute a smooth Skype for Business migration.

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    Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's ability to block ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup environment that reduces your vulnerability to ransomware and aligns with your business requirements.

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