Professional Remote Troubleshooting for Columbus, Georgia Small Business Computers from World-class Engineers
Small businesses have traditionally been overlooked by major network support organizations. Many small businesses permit themselves to become excessively dependent on individual consultants or small consulting organizations who lack the bandwidth or broad knowledge to respond promptly or efficiently to network emergencies. Other small businesses resort to giant service providers staffed with personnel able to provide by-the-numbers fixes for ordinary problems but who are missing the experience and technical scope to handle the diversity of environments and absence of standardization that characterizes small business IT networks.

Progent's time-tested methodology for delivering low-cost and effective technical support to small companies has made Progent one of the premier Microsoft-certified network service firms in the industry. Progent has provided remote support to small businesses in every state in the country (See Progent's client testimonials).

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron Canton Executive Suites, 200 6th Street NW
Canton, OH 44702
234-285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
513-808-9721 Cincinnati Network Support Services
Cleveland 2460 Fairmount Blvd, #202
Cleveland Heights, OH 44106
440-596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
614-826-7776 Columbus Network Support Services
Dayton 4031 Colonel Glen Hwy, at Signal Hill
Beavercreek, OH 45431
937-519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
248-233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
260-264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
317-800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
859-475-0030 Lexington-Fayette Network Support Services
Louisville 4965 US Hwy 42, Suite 1000
Louisville, KY 40222
502-287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
412-387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
248-233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
419-930-5536 Toledo Network Support Services


For medium-size and enterprise businesses, Progent offers co-sourcing and project management support to supplement the technical skills of your in-house network service personnel. This can reduce expenses and minimize technical risks for major IT initiatives like application development, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to certified experts to help your company to plan and implement your cloud strategy.

Main Technical Areas Supported by Progent for Businesses in Columbus, Georgia
Progent's team of certified engineers provides support for virtually all aspects of network systems found in businesses of any size. Technologies served by Progent in and around Columbus include:

Service Delivery Options Available for Columbus, Georgia Businesses
Progent has a variety of options for providing small businesses with affordable computer services for technical support, system architecture, hosting, and network administration. Progent's model for delivering IT support is based on the Help Desk operational structure familiar to larger IT support organizations. Progent's Help Desk Service Model ensures fast support, comprehensive service records, dependable follow-up, and tight expense monitoring for an array of network support delivery modes that include remote troubleshooting, onsite help, high-end consulting, plus server and application hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) offers urgent and scheduled online service for Windows, Linux, Apple Mac, and Cisco-based environments in the United States and globally. Progent's certified service experts can help customers to analyze and repair network issues without the cost or time loss of travel for onsite service calls. The experience of Progent's network consultants makes it possible to handle most IT issues quickly. For the most complex problems, Progent's breadth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent provides a convenient, web-accessible registration procedure for new clients to accommodate urgent network problems and Progent charges by the minute with no sign-up fees or time minimums, so you pay only for the support you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and CISM-certified security engineers. Learn more information concerning Progent's online computer support expertise.

  • Onsite Support
    Progent offers onsite technical assistance for signed-up customers in larger cities in the United States. Progent's onsite service technicians can work in conjunction with Progent's remote service engineers to give small and midsize companies the best of both worlds: onsite service professionals when you require them plus the remote help of Progent's seasoned staff of IT consultants, security professionals, and business application programmers. The wait time for on-site support calls is typically under one business day. There is no start-up or retainer charge for becoming a Progent customer for onsite support. Learn more about how to sign up for Progent's onsite computer service.

  • Help Desk
    Progent's Standard Help Desk Services provide small businesses a complete service desk solution that manages all aspects of online Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount from Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues. To learn more, see Help Desk Services.

  • Consulting Expertise
    Progent offers small companies budget-friendly availability of enterprise-class IT professionals who can deliver help with vital products and technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network protection engineering, fault tolerant it system engineering, virtualization solutions, plus configuration, programming and training for small business applications such as accounting, ERP, business analytics, CRM, and office productivity suites. Progent can help with one-shot projects such as site relocations and massive software upgrades, extended initiatives like business information software development and support, relational database application development and administration services, and web design, on-going services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network health monitoring and system management, or urgent services such as disaster recovery and virus removal.

  • Application Server Hosting
    Progent can host critical applications like Exchange Server and Microsoft SQL Server in order to provide small companies with higher levels of dependability, protection, and performance than is feasible using the class of in-house data center that is realistically affordable for the majority of small businesses. Since Progent utilizes the same facilities that host the equipment of many of the world's largest IT organizations, Progent can eliminate the cost of creating and managing the systems required for enterprise-class cooling, power failover, and uninterruptible Internet access. For managed applications, Progent can also see to it that upgrades and revisions remain updated, protection and performance is constantly monitored, and systems and data files are consistently archived and ready for full and prompt restoration. Find out more about Progent's hosting for Microsoft Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides comprehensive hosting services for the entirety of a small organization's production servers in a setting that not only provides the highest degree of availability and scalability but that is in addition convenient for clients to transfer to another service provider or to bring in-house whenever your situation calls for it. Progent's Private Cloud hosting service is built around tested virtualization techniques that allow businesses with mixed networks to benefit dramatically on the costs of capital equipment, system support, and IT administration while getting enterprise-class reliability and an unprecedented degree of vendor flexibility. Unlike ordinary SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-centric applications in a single centrally administered service, can handle the mixed- OS and loosely standardized networks common with smaller companies, and keeps control of the licenses in the client's hands so that moving to a different virtualized system is quick, safe, and inexpensive. This avoids ending up a prisoner of a specific hosting provider while still offering all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Services
    Progent offers advanced remote support to help businesses of all sizes integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine on-premises IT assets along with public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure design and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration expertise. Progent has over two decades of background delivering advanced consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Remote IT Management
Progent's affordable ProSight suite of network management outsourcing services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a unified platform to address the complete threat lifecycle including protection, identification, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP environment that meets your company's unique needs and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, optimize and troubleshoot their networking appliances like routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating tedious network management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding devices that require important updates, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security solution that incorporates the services and infrastructure of leading information security companies to deliver centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the health of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an objective assessment of the health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both versions also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler management, better compliance with government and industry security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The interview is intended to evaluate your company's preparedness either to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Special Benefits of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the core system software and office productivity applications used by most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide help for an increasingly sophisticated collection of infrastructure products including firewalls, routers and switches, VoIP options, and wireless access. Furthermore, Progent's CISSP-Premier security consultants, CISM-qualified security professionals, CISA-authorized security audit specialists and GIAC-authorized information assurance professionals offer a company-wide perspective on system protection and can assist with complex security programs such as SIEM solutions to help companies comply with business guidelines and government regulations for IT information security and incident reporting.

The breadth and size of Progent's consulting staff offer a powerful set of advantages to organizations wishing to maximize the business value of their information network within an affordable budget. These advantages include:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, in the trenches of IT support, performing a broad variety of IT tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support team. This means that you get not just expert IT help, but also a consultant with field-tested methods for fixing real-world IT problems rapidly. Read additional information concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing policy is to charge for phone service and in-person visits by the minute. Consequently, you pay exclusively for delivered services. Progent does not impose a more expensive rate for after-hours or urgent service, and Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and requires no retainer for services delivered during normal working hours. Many support organizations impose substantial minimum fees or charge in increments of fifteen minutes or more. Progent's one-minute billing granularity avoids major bills for quick solutions. Another benefit of granular billing is that customers are not tempted to allow incipient problems to stay unaddressed until they grow into major problems. Find out more details about Progent's value pricing for IT outsourcing.

  • Comprehensive Reporting of Delivered Support
    Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or small support firms who offer scant documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has use of the support documentation sent by each consultant to each client. The practice of documenting and organizing support activity results in more effective service and avoids a variety of common misfortunes such as when a service client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom. Learn more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to resolve problems that are within their scope, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Small businesses who work with independent consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, protected, and productive. Learn more details concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Columbus, Georgia business wants to get in touch with Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Immediate Remote Network Help
For immediate remote help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    64-bit Migration Consulting

    Progent's Microsoft-certified engineers can help you design, document, carry out, manage, and troubleshoot a system-wide move to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to make sure it handles all of the important 32-bit programs that you intend to retain as well as the new 64-bit versions of applications you plan to install.

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    Progent's ProSight portfolio of managed IT services are intended to offer organizations who have small in-house network administration and support teams with low-cost help from world-class management platforms and technical experts. Benefits of the ProSight line of managed services include fixed network management costs, smart automation of common management tasks, ongoing adoption of the latest technology, graceful migration from legacy technology to up-to-date solutions, close alignment of computer technology with business goals, access to veteran IT experts, and freeing up management to concentrate on business instead of ever-changing computer technology.

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    Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and global standards of performance that IT security managers are required to master. CISM gives executive management the confidence that those who have qualified for their CISM credential have the background and capability to deliver effective security administration and consulting consulting.

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    Progent can provide affordable online access to an Oracle MySQL administrator or application developer and can assist organizations of any size to integrate and manage MySQL in a reliable IT infrastructure that offers high levels of performance, scalability, and security. Progent also has experience helping companies port databases from Oracle to MySQL.

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    Progentís experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular gigabit appliances, Cisco PIX and ASA Firewalls provide a high level of security, performance, and excellent reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

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    Years of background with Microsoft's email technology has made Progent one of the most qualified computer support firms in California for integrating messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small organizations derive all the advantages of Microsoft Exchange Server under typical situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server administration.

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    Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad range of affordable remote consulting services to assist your organization to maintain your legacy Microsoft Word solution or help you to migrate to a current version of Office Word. Support offered by Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various releases of Word, interfacing Office Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security consulting, smart phone integration, and online training customized for your special requirements.

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    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Ciscoís security and Virtual Private Network technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and offer the versatility to expand with your changing business requirements. Progentís Cisco-Premier network experts support Ciscoís comprehensive line of hardware and software targeted at eliminating data theft, virus and worm assaults, DDoS attacks, and other threats to your network. Progent can show you how to deploy Cisco technology to get safe access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control framework for user certification, authorization, and accounting from a graphical Web interface.

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    Progentís experienced Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable enterprise-level products, Cisco PIX and ASA Firewalls provide advanced security, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security gaps.

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    Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, automate network management, help with application development, and generate and validate a disaster recovery/business continuity plan.

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    Progent's Sun Solaris platform consulting experts provide small businesses and software developers help with managing and supporting Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with an easy one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Office 365 Exchange Online lets you use cloud-based servers, mailboxes and other Exchange infrastructure to reduce capital costs and administrative overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to help your organizations to assess the benefits of Exchange Online, plan a solution that aligns with your functional requirements and IT budget, carry out an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your IT team and users, and deliver ongoing consulting and troubleshooting.

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    Progent's Microsoft authorized Consultants provide several ways to help medium-size and large organizations develop an efficient and productive internal Computer Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and enhancement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations sift through the various top level Help Desk application programs on the market and determine what products might be too expensive, lack critical features, or align badly with your company's business goals. Progent also provides short-term staffing for companies who want to augment their in-house Help Desk staff for special projects or to fill in for absent or indisposed workers.

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    Microsoft allows you to create seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and on budget.

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    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge technologies incorporated within one agent managed from a single console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with government and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.

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    Microsoft SQL Server 2005 offers powerful, standardized tools to computer professionals and information workers, lessening the difficulty of designing, integrating, managing, and using enterprise data and analytical programs on platforms ranging from mobile devices to enterprise information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with real-world experience and broad knowledge in designing and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

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    Progentís high availability interoffice connectivity and 24x7 network connection professionals can help small organizations achieve zero-downtime Interoffice connectivity through redundant networks with automatic failover. Progentís Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections supported by non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide economical 24x7 interoffice connectivity.


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