Immediate, Affordable Remote Computer Network Assistance for Columbus, Georgia Small Companies
For more than twenty years, Progent has focused on providing enterprise-quality IT support to customers who have small-company budgets. Progent has built a unique support system that features a low-overhead, tightly connected virtual office infrastructure, sophisticated remote repair technology, a substantial team of consultants certified in a broad range of technical disciplines, a Call Center operational model that maximizes efficiency and ensures follow-up, a global team of on-line support professionals, on-site support options for the majority of most zip codes in the U.S., and a corporate ethos committed to fixing network issues in the least time and at the least cost to customers.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services


For medium-size and enterprise companies, Progent can provide co-sourcing and project management support to add to the technical skills of your in-house network support personnel. Co-sourcing can reduce expenses and minimize technical risks for major projects such as software programming, disaster recovery planning and testing, security evaluations, office consolidations, or technology migrations.

Progent can also offer the services of certified experts to help your company to plan and implement a sensible cloud computing strategy.

Popular Practice Areas Supported by Progent's Consultants for Businesses in Columbus, Georgia
Progent's national group of industry certified support professionals provides assistance for virtually all facets of network technology used by companies of all sizes. Practice areas supported by Progent in and around Columbus include:

Support Delivery Alternatives Available for Columbus, Georgia Companies
Progent offers a selection of options for providing small companies with cost-effective IT services for technical support, system architecture, and IT administration. Progent's model for providing IT support is based on the Help Desk Call Center operational structure familiar to big IT support organizations. Progent's Help Desk Call Center Support Model promotes rapid support, thorough activity records, reliable follow-up, and strict expense monitoring for a range of IT service delivery options that include remote troubleshooting, onsite help, and top-tier consulting.

  • Remote Service
    Progentís Technical Response Center offers emergency and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's certified support professionals can assist clients to troubleshoot and fix network issues without the expense or time loss of on-premises support calls. The experience of Progent's network consultants makes it possible to resolve the majority of IT issues rapidly. For the most challenging problems, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent offers a streamlined, web-based signup process for first-time clients to address urgent situations and Progent bills per minute with no startup charges or minimums, so you pay only for the support you get. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and GIAC-certified security engineers. Learn additional information about Progent's online network support services.

  • On-site Service
    Progent offers onsite computer assistance for signed-up clients in larger cities in the United States. Progent's onsite service technicians can work in tandem with Progent's online service experts to deliver small businesses the best of both worlds: in-person support professionals when you need them as well as the on-line help of Progent's seasoned team of IT engineers, security specialists, and business software programmers. The wait time for in-person support calls is typically less than one business day. There is no start-up or retainer charge for becoming a Progent customer for onsite service. Learn more concerning how and why to sign up for Progent's in-person network support.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses a complete service desk solution that handles all facets of remote desktop support from initial requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent offers help desk services at a significant discount from Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle challenging issues. For details, visit Online Help Desk Services for Small Businesses.

  • Consulting Expertise
    Progent offers small and midsize companies affordable availability of enterprise-class IT professionals who can provide help with critical products and technologies including
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, network protection consulting, high availability it system engineering, virtualization strategies, plus integration, programming and training for small business programs including accounting, operations, management reporting, sales automation, and productivity packages. Progent can provide assistance with one-shot projects such as office moves and major system upgrades, extended projects such as management analytics application development and customization, database software development and DBA support, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for network health monitoring and network administration, or emergency services such as data restoration and virus cleanup.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides full hosting for all of a small organization's servers in a setting that not only delivers the top degree of fault-tolerance and expandability but that is in addition easy for customers to transfer to a different service firm or to move in-house whenever your situation calls for it. Progent's Private Cloud hosting service is built around tested virtualization techniques that permit companies with mixed environments to benefit significantly on the costs of hardware, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-centric applications in a single centrally managed service, can support the multi- OS and non- standardized environments typical of smaller companies, and keeps control of the software in the client's possession so that migrating to a different virtualized system is fast, reliable, and affordable. This avoids becoming a captive to a specific hosting provider while still providing all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Support
    Progent offers advanced remote consulting to help companies of all sizes connect their networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that combine physical resources along with public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration expertise. Progent has more than two decades of background providing high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight series of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat lifecycle including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services offer affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry information protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, enhance and debug their connectivity hardware like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security platform that incorporates the services and infrastructure of leading information security vendors to provide centralized control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of analysis for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT staff and your Progent engineering consultant so any looming problems can be addressed before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both versions also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's ability either to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing antivirus tools and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build a cost-effective security and backup/recovery system that aligns with your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is a recognized leader in supporting the fundamental system software and productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly complex array of network products including PIX and ASA firewalls, routers and switches, voice-over-IP options, and wireless access. Furthermore, Progent's CISSP-Premier cybersecurity experts, CISM-qualified security engineers, CISA-qualified security audit consultants and GIAC-authorized information assurance professionals offer a business-wide view of system security and can help with advanced security programs such as SIEM solutions to help enterprises meet industry guidelines and government regulations for network information security and reporting.

The breadth and depth of Progent's consulting team offer a powerful array of advantages to customers trying to increase the productivity of their IT system within a realistic budget. These advantages include:

  • Best Service Methodology
    Progentís team of Microsoft and Cisco Premier consultants average more than a decade of hands-on professional experience, at the front lines of network service, performing a broad variety of IT tasks for an extensive array of customers. Every Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical help, but also a support engineer with proven methods for repairing actual IT problems rapidly. Learn additional information about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing policy is to charge for online support and on-site visits per minute. As a result, you are charged only for received services. Progent does not impose a more expensive rate for off-hours or emergency service, and Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no sign-up fee and requires no retainer for services provided during regular business hours. Many support firms demand substantial minimum payments or charge in increments of fifteen minutes or longer. Progent's small pricing granularity eliminates major invoices for fast fixes. An additional advantage of by-the-minute invoicing is that customers won't be tempted to allow less critical issues to stay unaddressed until they grow into major problems. Find out more details about Progent's value pricing for IT outsourcing.

  • Full Reporting of Delivered Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who offer scant documentation or details of services done, every service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports given by every staff member to each client. The practice of detailing and archiving service records allows more effective support and avoids a variety of typical misfortunes such as when a service customer is virtually held captive to a consultant who wonít release the keys to the kingdom. Find out additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to information transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent can focus on providing hard-to-find skills where Progent has few competitors. Small companies who utilize freelance service providers or who employ internal IT personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and productive. Read additional information about Progent's knowledge transfer services.

Contact Progent
If your Columbus, Georgia company needs to contact Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Fast Online Network Help
For fast remote support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft AD Engineers

    Microsoft Windows Active Directory requires significant field experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are experienced in planning, deploying, and troubleshooting complex Microsoft Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in online Active Directory environments, and repair of failed configurations of AD and Active Directory-associated applications.

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    Ubiquiti WiFi access point Online Help

    Progentís Wireless Consulting Services offer a fast, affordable way for businesses of any size to deploy, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent's Cisco Meraki Wi-Fi AP consultants provide online and on-premises support to help businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical connectivity, performance, security, manageability and availability for wired and Wi-Fi clients irrespective of their location or device.

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    Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance built by Barracuda or a virtual appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects critical business data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to design, configure, operate and repair a BDR system based on Barracuda Backup.

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    SQL Server 2005 delivers powerful, familiar tools to IT professionals and network users, reducing the difficulty of creating, integrating, managing, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to corporate data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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    For small companies considering Progent's IT outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or e-mail information@progent.com.

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    Progent's Microsoft-certified consultants can help your company to evaluate the value of Lync Server 2010 for your environment and can assist you to plan and execute a deployment of Microsoft Lync Server that centralizes the control of IM and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent's consultant's can in addition help you to carry out a smooth migration to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to improve the collaborative functions of Microsoft Office applications, and provide training and ongoing technical support for Microsoft Lync and other Microsoft products.

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    After Hours Security Scan Specialists

    Progent offers two low-cost service packages intended to allow small businesses to receive an independent security assessment from a premier security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security expert runs a network scan from an authorized machine within your company firewall to assess your exposure to inside attacks. The two security inventory packages are configured and executed from a secured remote location.

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    Our compensation model is built on revenue sharing, so similar to being a freelance contractor, your earnings are entirely driven by your generated revenue. Certain Progent consultants stress lifestyle issues and elect to consult at a more relaxed pace, using our self-determined calendar to pursue individual pursuits such as hiking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with family and acquaintances. Others use the chance to earn major dollars via lots of work and long days. Progent completely supports both sides of the spectrum plus any point in between.

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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and repairing SCOM environments and offer organizations of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.

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    Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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    Progent's management team consists of industry professionals with years of experience providing computer consulting, troubleshooting, and strategic information system planning to organizations ranging in size from startups to global enterprises. Great support calls for great people, and Progent stands out by having assembled a management staff able to provide businesses with the best service value available anywhere.

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    Progentís Technical Response Center (TRC) offers affordable nationwide extended hours online assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer extended hours telephone support and remote direct computer connection to isolate and resolve technical problems quickly and economically.

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    Progent's Meraki wireless AP consultants provide online and onsite support services to help businesses of any size to design, install, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.

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    Progent offers the assistance of a certified VMware VCDX expert to help you design, configure, manage and repair VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid cloud deployments. Progent offers world-class knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum availability, fault tolerance, and disaster recovery.

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    Progent's Microsoft-certified engineers offer advanced expertise in implementing, using and debugging any edition of Microsoft Project Server and can deliver a broad variety of affordable online support services following proven best practices to assist organizations of all sizes to get all the advantages of this powerful platform. Services available from Progent include system design, installation and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.

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    Progent's Cisco certified networking consultants have extensive experience helping Internet Service Providers to design, implement, manage, optimize, and troubleshoot high-availability, extensible connectivity solutions appropriate for shared public networks.

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    Progent can provide affordable online support to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.

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    Progent has more than a decade of background integrating, maintaining and troubleshooting the core platforms that make up System Center and can assist your organization to plan, install, manage, and repair your System Center solution to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the latest version of Microsoft System Center from an older one or from another datacenter management platform to deliver the advantages of enterprise-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.

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    For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting professionals and certified Cisco system specialists can provide a variety of network support services such as project management, Sarbanes Oxley compliance, office relocations, corporate security, network architecture, on-site or phone-based branch office support, and technical support for colocation hosting environments. A Progent IT consultant can help you plan a multi-site information system that makes smart use of colocation facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises design, deploy and maintain major rollouts of the latest versions of Microsoft products including Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progentís CCIE and CCNP experts can assist you to configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.

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    Progentís private cloud hosting service enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can take advantage of Progentís private cloud to avoid major investments in the acquisition, maintenance, and operation of network equipment and data center facilities while achieving world-class levels of network reliability and security.

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