Fast, Affordable Online Network Support for Columbus, Georgia Small Companies
For over two decades, Progent has focused on providing world-class computer support services to clients who have small-company IT budgets. Progent has developed a powerful service system that features a cost-effective, tightly connected virtual office network, custom remote repair technology, a substantial pool of engineers accredited in a wide range of IT practice areas, a Help Desk Call Center service structure that maximizes efficiency and ensures follow-through, a worldwide team of on-line service experts, in-person service availability for the majority of most zip codes in the U.S., and a company culture focused on fixing technical issues in the shortest time and at the least cost to clients.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

For mid-size and large companies, Progent can provide co-sourcing and project management support to supplement the skills of your internal IT service staff. This can cut costs and help meet schedules for major IT initiatives like application development, disaster recovery preparedness, security evaluations, office consolidations, or technology migrations.

Progent can also provide access to certified consultants to assist your business to plan and implement your cloud strategy.

Main Technologies Serviced by Progent for Business Networks in Columbus, Georgia
Progent provides the support of qualified consultants for all facets of information technology deployed in small and midsize companies and local governments. Products and technologies serviced by Progent include:

Service Delivery Options for Columbus, Georgia Companies
Progent has a selection of alternatives for providing small and midsize companies with affordable computer services for technical support, consulting, and network management outsourcing. Progent's model for delivering network support services is built on the Help Desk structure common to big IT groups. Progent's Contact Center Support Mechanism promotes rapid support, comprehensive service documentation, reliable follow-up, and strict expense control across a range of IT service delivery options that include remote troubleshooting, on-premises help, and top-tier consulting.

  • Online Service
    Progent's Technical Response Center offers emergency and scheduled remote assistance for Windows, Linux, Apple OS X, and Cisco-based environments in the U.S. and globally. Progent's certified support experts can assist customers to troubleshoot and repair network problems without the cost or time loss of in-person support calls. The background of Progent's IT engineers makes it possible to handle the majority of network issues quickly. For the toughest issues, Progent's depth of expertise allows the support team to escalate support calls to world-class subject matter experts. Progent offers a streamlined, web-based registration process for first-time clients to accommodate emergency situations and Progent bills per minute with zero startup charges or minimums, so you pay only for the help you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security professionals. Learn more details about Progent's remote network support expertise.

  • On-site Support
    Progent provides on-site computer support for registered clients in larger cities in the United States. Progent's onsite support personnel can operate in conjunction with Progent's online service experts to deliver small and midsize businesses the optimal solution: onsite support technicians when you require them plus the on-line help of Progent's worldwide team of IT engineers, security professionals, and business application developers. The wait time for on-site service calls is usually under one business day. Progent requires no start-up or retainer fee for becoming a Progent customer for onsite support. Find out more details concerning how and why to sign up for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Progent provides call desk services at a substantial discount from Progent's normal desktop service rates, and Progent can provide the additional option of fast as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues. For details, visit Help Desk Services.

  • Help Desk Sharing Services
    Progent's Help Desk Co-management services make it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting. To learn more, visit Progent's Help Desk Co-management services.

  • Consulting Services
    Progent provides small and midsize companies budget-friendly availability of enterprise-class consultants who can provide assistance with vital technologies including Windows Server 2022 planning and migration services, Microsoft Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud solutions, Cisco network infrastructure, network protection engineering, fault tolerant it system design, virtualization solutions, plus integration, programming and support for business software including accounting, ERP, management reporting, sales automation, and productivity suites. Progent can help with one-time projects including office moves and major software migrations, extended initiatives like customizing a legacy ERP platform to a modern Microsoft Dynamics or Dynamics 365 solution, relational database application programming and DBA support, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for network health monitoring and network management, or emergency response like data restoration and virus removal.

  • Infrastructure Guidance for Telecommuters
    Progent can assist small and mid-size businesses to design, implement and debug the infrastructure to support teleworkers. Areas of network infrastructure where Progent's consultants can deliver support include safe and efficient VPN tunnel connectivity, VDI desktop platforms, router integration, Wi-Fi network design and deployment, and robust Internet connections. For information about Progent's infrastructure consulting services for teleworkers, see infrastructure expertise for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting offers complete hosting services for the entirety of a small or midsize company's servers in a setting that not only provides the top level of fault-tolerance and extensibility but that is in addition simple for clients to migrate to a different service firm or to bring internally when your circumstance calls for it. Progent's Private Cloud hosting service is based on proven virtualization technologies that permit companies with mixed environments to benefit significantly on the costs of capital equipment, infrastructure support, and network administration while getting world-class reliability and an unprecedented degree of vendor flexibility. In contrast to conventional Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-centric applications in a single centrally administered service, can support the multi- OS and non- standardized environments common with small businesses, and keeps control of the licenses in the client's hands so that moving to a different virtualized host is quick, reliable, and inexpensive. This eliminates ending up a prisoner of a specific hosting service while still offering all the economies related to SaaS hosting alternatives.

  • Hybrid Cloud Planning and Integration Support
    Progent offers expert remote consulting support to help companies of all sizes connect their IT infrastructure with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to design and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid topologies that combine local IT assets as well as public clouds. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services such as Office 365 integration with on-premises Exchange deployments, Azure planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud planning and integration expertise. Progent has more than two decades of background delivering advanced consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's low-cost ProSight line of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior analysis tools to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent action. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, optimize and troubleshoot their networking hardware like switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, finding devices that need critical software patches, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that uses the technology of top data security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the deployment of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include lower-cost management, better compliance with data security requirements, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your current cybersecurity posture and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup system that aligns with your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Why Progent Is the Right Choice for Columbus, Georgia Small Businesses
Progent's staff size, depth of technical skill, and experience with corporate IT consulting allow small and midsize businesses to avoid the problems associated with excessive reliance on small support organizations or independent engineers.

Working with Progent's Experts enables your small business to:

  • Avoid Over Dependence on Individual Consultants
    For network support, small businesses sometimes depend excessively on individual consultants. Though individual service engineers have lower expenses than more substantial IT service organizations and can typically charge nominally smaller rates, individuals are occasionally stretched to far to react quickly to critical network problems. If an independent engineer is occupied with another client, sick, on vacation, or in class, the lack of replacement personnel may require your company to go without help in case of an emergency. As your company expands, network downtime or difficulties with critical applications become more expensive. The dollars you thought you were conserving on a freelancer can evaporate fast due to lost productivity. In addition, when freelance consultants confront new problems, the unavailability of a large consulting group to depend on for help forces them to train on the job while your business ends up with the bill for their continuing education.

  • Have Access to Certified Professionals in Advanced Information Technology Solutions
    The majority of small support organizations or independent engineers focused on small company IT support are capable of providing routine solutions but don't have the seasoning to deal cost-effectively with complex network infrastructures that have a variety of operating systems, numerous sites, VoIP systems, remote workforces, integrated financial and analytical applications, eCommerce, and specialized business applications. Progent's background with global companies and Progent's large group of experts can benefit your business because enterprise environments are inherently complex, support problems demand in-depth understanding of in many technical disciplines, and reaching a high level of robustness, reliability, and security requires industry-tested leading practices.

  • Build a Solid Basis for Growth
    Small businesses typically begin with an IT system cobbled together on a tight budget. Lacking a strong architecture, a series of ad hoc fixes often get thrown onto of a weak structure. As a company evolves, reliability and scalability problems can obstruct the success of the business. These networks require thorough evaluation, intelligent business analysis, and in-depth experience to migrate to a network environment that will act as the reliable foundation to handle current business requirements and support downstream growth.

  • Work with Solution Providers, Not Resellers
    Smaller companies require guidance and insight to work through an increasingly complex array of technology options available for accelerating growth and enhancing productivity. Businesses do not need a network engineer or support organization that tries to sell them a product. Progent eliminates conflicts of interest by not selling any products. Progent offers consulting and services only. This allows Progent to match consulting support services with the genuine interests of clients. Combining IT consulting and product selling can result in a conflict where the proposed solution is built around a predetermined technology rather than being based on the actual requirements of a customer.

How to Contact Progent
In case your Columbus, Georgia business wants to contact Progent to find out about network outsourcing, consulting, or technical support, call 800-993-9400 or go to Contact Progent.

Immediate Remote Technical Support
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).

An index of content::

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    Progent can help small and medium-size organizations to implement efficient remote endpoint management and monitoring solutions for maintaining devices operated by telecommuters.

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    For small businesses interested in Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or send email to

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  • Small Business Small Business Computer Consulting Firms
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    Progent's Microsoft and Cisco premier computer consultants offer expert help with a wide array of technologies and can deliver that expertise online anywhere in the U.S. or in person in major cities throughout the United States and anywhere in . Progent provides remote support for networks powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that include a mix of Windows and UNIX-family technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, plus the support of CISSP and CISM-qualified security consultants to handle complex security planning and problem solving. Progent has provided online troubleshooting to companies in all 50 states in the U.S.

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    Progent is a pioneer in affordably delivering world-class network support to small businesses. Progent's success in addressing the IT support needs of the chronically underserved small company sector is the combined outcome of key technical and process innovations that have removed much of the traditional costs out of managing IT service, added unprecedented technical skill into the IT service mechanism, and dramatically streamlined the repair process.

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    Progent's Co-managed Call Center service allows your IT organization to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA tool for managing service requests, ticketing, responsibility, status tracking, and metrics.

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    Progent's Solaris platform consulting experts provide small and mid-size businesses and software developers assistance with managing and supporting Solaris environments that run with Microsoft-powered networks. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise offers you a convenient single source to show you how to create and manage a protected and reliable cross-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.

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    Progent's Meraki Wi-Fi AP consultants offer remote and on-premises support services to assist organizations of all sizes to design, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as switches, routers and ASA firewalls to create a cohesive ecosystem that delivers the same access, performance, security, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.

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    Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Microsoft Exchange Server 2007.

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    VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.

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    Progent can show you how to design, configure, manage, and repair an efficient Wi-Fi network architecture, recommend appropriate products, and integrate access points, wireless bridges, antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough 802.11ac wireless system security plan that is well integrated with the security plan for your overall corporate network.

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    For help writing, improving, or troubleshooting business aplications for Windows, Linux, or the Web, Progent's expert team of programmers, relational database designers, and software project managers can ensure you get the job done on schedule and within budget. Progent's experienced software programmers can provide affordable and expert remote consulting for projects as simple as creating VBA scripts for Excel or as challenging as rolling out line-of-business RDBMS applications built on SQL Server or Oracle.

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    Progent's Cisco-certified CCIE consultants can assist organization to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current models.

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    System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified recovery functions for Microsoft-based networks. SCDPM 2016 offers application-sensitive backup for key workloads like SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with virtual machines hosted by Windows Hyper-V and VMware, and can use Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, manage, and repair a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management support to help you complete your SCDPM 2016 deployment on schedule and within your budget.

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    Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN voice communication. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified unified communications experts offer online and on-premises support services to assist you to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.

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    Progent's management team consists of industry professionals with years of experience delivering computer consulting services, technical support, and long-term information system planning to organizations ranging from small offices to global enterprises. Great service calls for great people, and Progent is proud to have put together a management team able to provide businesses with the top service value available anywhere.

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    Progent provides the services of Microsoft and Cisco-Certified IT consulting professionals to show clients affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large corporations, Progent's network engineers can help you improve your information system's e-mail architecture, security, reliability, throughput, and system management.

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    Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.

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