Columbus, GA Remote Help from World-class Computer Network Troubleshooting Consultants
Progent's computer troubleshooting services can deliver your Columbus, GA business cost-effective and consistent support from enterprise-class network engineers. By providing network consulting service when you require it, providing specialized knowledge for vital applications, delivering value-added support such as 24x7 network monitoring, and charging only for services you receive, Progent gives your Columbus, Georgia company an affordable solution for optimizing the business value of small office information systems. Whether you maintain an on-premises datacenter, connect to cloud-based infrastructure, or manage a hybrid cloud/on-premises network, Progent is the smart way for businesses to create and support a reliable and secure information system and to have fast access to the skilled consulting typically available only to businesses who are able to set up a sizeable in-house IT staff.

Columbus Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Columbus Metro Area.

Columbus Onsite IT Consulting
Progent locations in the Columbus Metro Area

City Street Address Contact Information
Columbus 175 S. Third Street
Suite 200
Columbus, Ohio 43215
Sales Phone: 614-826-7776

Link: Columbus Network Support Services

For medium-size and enterprise businesses, Progent can provide co-sourcing and project management support to supplement the subject matter expertise of your internal IT support group. Co-sourcing can save money and help meet schedules for major IT initiatives such as application development, disaster recovery preparedness, network security audits, merging datacenters, or software migrations and upgrades.

Progent can in addition provide the services of accredited consultants to help your company to design and implement a sensible cloud strategy.

Primary Products and Technologies Supported by Progent for Office Networks in Columbus, Georgia
Progent's team of world-class support professionals provides help for all aspects of information systems found in businesses of any size. Practice areas supported by Progent in and around Columbus include:

Service Delivery Options Available for Columbus, Georgia Companies
Progent has a selection of alternatives for providing small and midsize businesses and local governments with affordable IT services for technical support, consulting, hosting services, and IT management outsourcing. Progent's model for providing IT support services is based on the Call Center operational structure common to larger IT support organizations. Progent's Contact Center Support Model ensures fast response, thorough activity records, reliable follow-up, and strict expense monitoring for an array of network service delivery modes that include online repairs, onsite help, high-end consulting, plus server and application hosting.

  • Online Service
    Progentís Technical Response Center (TRC) provides urgent and routine online service for Microsoft Windows, Linux, Apple Mac, and Cisco-based systems in the U.S. and worldwide. Progent's certified support experts can assist customers to analyze and fix network issues without the expense or time loss of in-person support visits. The background of Progent's IT engineers makes it possible to resolve most network problems rapidly. For the most complex issues, Progent's depth of knowledge makes it possible to escalate trouble tickets to world-class subject matter experts. Progent provides a convenient, web-accessible registration process for first-time customers to address urgent network problems and Progent bills per minute with no startup fees or minimums, so you are invoiced only for the support you receive. Specialists available online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security professionals. Find out more information concerning Progent's remote network troubleshooting services.

  • On-site Service
    Progent provides onsite computer support for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service personnel can operate in conjunction with Progent's remote service experts to deliver small companies the ideal combination: on-premises support technicians when you require them plus the on-line expertise of Progent's worldwide team of IT engineers, security professionals, and business application programmers. The response time for on-site service visits is usually under 24 hours. There is no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more details about how to register for Progent's in-person network support.

  • Help Desk Call Center
    Progent's Help Desk Call Center Outsourcing Services are intended for all businesses who require prompt and dependable access to a professional Help Desk with efficient telephone support, online repair capability, and sufficient technical strength for all needed problem escalation. Since small and midsize businesses typically have limited IT budgets and can spare scant management bandwidth for handling IT support, Progent's Help Desk Call Center Services could be the most efficient way to make sure that business computer networks are always productive. Learn more concerning Progent's Help Desk outsourcing services.

  • IT Consulting Expertise
    Progent provides small and midsize companies affordable availability of world-class consultants who can provide help with vital technologies including
  • Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application expertise, Cisco network architecture, network protection consulting, non-stop it system design, server virtualization strategies, plus integration, programming and support for small business programs including accounting, ERP, management reporting, sales automation, and productivity suites. Progent can help with short-term projects such as site moves and major system migrations, extended projects such as management analytics software development and support, database software programming and DBA services, and web development, continuing support including Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and network administration, or urgent response like disaster recovery and virus removal.

  • Application Hosting
    Progent can host key applications such as Exchange Server and Microsoft SQL Server to provide small and midsize businesses with higher levels of availability, protection, and performance than is feasible with the class of internal data center that is achievable for most small businesses. Because Progent uses the same facilities that support the gear of some of the world's biggest information technology companies, Progent can eliminate the investment in building and maintaining the infrastructure needed for enterprise-class cooling, power backup, and uninterruptible Internet access. For managed applications, Progent can also ensure that patches and revisions stay current, protection and performance is continually tracked, and systems are regularly archived and available for full and prompt recovery. Learn additional information concerning Progent's hosting services for Exchange Server and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small organization's production servers in an environment that not only provides the top degree of availability and scalability but that is also easy for clients to transfer to another service firm or to bring internally when your business situation calls for it. Progent's Private Cloud hosting is based on mature virtualization technologies that permit companies with mixed networks to save dramatically on the expense of capital equipment, system support, and IT management while getting world-class reliability and an unprecedented level of vendor options. In contrast to ordinary Software as a Service hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-centric applications in one centrally administered package, can support the multi- OS and loosely standardized networks typical of small companies, and retains ownership of the licenses in the client's possession so that moving to a new virtual host is quick, reliable, and inexpensive. This eliminates becoming a captive to a specific hosting provider while still offering all the economies related to ASP and SaaS hosting services.

  • Hybrid Cloud Migration Services
    Progent offers advanced online support to help organizations of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that combine local IT assets as well as cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Outsourcing IT Monitoring and Management
Progent's affordable ProSight suite of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based analysis tools to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire threat lifecycle including blocking, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with government and industry data security regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Cloud Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, enhance and debug their connectivity hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding devices that require critical software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email security platform that uses the technology of top data security vendors to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your Progent consultant so all looming problems can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with data security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build an efficient AV and backup system that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Unique Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core system software and productivity applications used by the majority of small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers help for an ever more sophisticated collection of infrastructure technologies including PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified security consultants, CISM-authorized security professionals, CISA-authorized security audit consultants and GIAC-qualified information assurance experts can provide a company-wide view of system protection and can assist with complex security programs like Security information and Event Management (SIEM) solutions to help companies comply with business standards and government regulations for network data security and incident reporting.

The scope and size of Progent's engineering team offer a unique array of advantages to organizations wishing to maximize the productivity of their information network within a realistic budget. These advantages include:

  • Best Industry Methodology
    Progentís team of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, at the front lines of IT service, performing a wide range of IT tasks for an extensive mix of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices training that Progent teaches its support team. This ensures that you get not just world-class technical help, but also a support engineer with field-tested methods for resolving real-world IT problems rapidly. Learn additional information about Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing model is to charge for online support and on-premises help by the minute. As a result, you are invoiced only for received services. Progent does not impose a higher rate for off-hours or urgent support, and Progent does not charge for travel except for urgent calls where on-site time is less than four hours. In addition, Progent applies no sign-up charge and asks no retainer for support services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge in increments of a quarter hour or longer. Progent's small billing granularity eliminates major bills for fast repairs. An additional advantage of by-the-minute invoicing is that customers will be less tempted to allow simple problems to fester until they become big ones. Find out more about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Services
    Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or small service organizations who provide minimal documentation or details of tasks done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service documentation sent by every consultant to each client. The discipline of documenting and organizing service records results in more efficient service and eliminates a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who refuses to release the keys to the kingdom. Learn more details about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small businesses who utilize independent service providers or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and productive. Find out more details about Progent's knowledge transfer services.

Get in Touch with Progent
In case your Columbus, Georgia company needs to contact Progent to ask about network outsourcing, consulting, or technical support, phone 800-993-9400 or refer to Contact Progent.

Immediate Online Network Support
For immediate online help, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.

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White Papers for IT Outsourcing Examples
Whitepaper for IT Outsourcing Model

Progentís IT outsourcing packages offer affordable computer consulting for medium-size organizations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your system, or developing a web-based business application, outsourcing your network technical services can smooth out costs and minimize risks, permitting IT service expenses to grow in a more linear and manageable fashion than is feasible by amassing a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system architecture for your vital Windows-based business software including Windows Server 2008, Microsoft Exchange Server 2007, and Microsoft SQL Server.

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ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of vital assets that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they can disrupt your business.

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Office 365 and iPhones Outsourcing
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Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange components to lower capital costs and administrative overhead. You can configure Exchange Online to host all your mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online support to help your small businesses to evaluate the benefits of Office 365 Exchange Online, design a network topology that fits your functional requirements and budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Office 365 Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.

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BlackBerry Enterprise Server Remote Technical Support Professional for BlackBerry Redirector
Microsoft Windows 2000 IT Consultant
Microsoft Windows 2000 Network Consulting

Progent's certified Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can simplify system administration, provide tech support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot programs to reduce the technical risk associated with moving to Windows 2003 Server by identifying potential hardware and application compatibility problems.

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For small businesses interested in Progent's IT outsourcing, consulting, or technical support services, phone 800-993-9400 or e-mail information@progent.com.

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Linux Network Consulting

If your company is developing UNIX or Linux applications on a network that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent offers full-service network support outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the constant hassle of managing your company information system. Through the use of smart network monitoring and by delivering remote and in-person support as your company needs it, Progent offers an affordable alternative for maintaining an IT system that features high reliability, security, and performance. Progent's Linux developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring services, and Help Desk services.

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Progent's Computer Help Desk Outsourcing Support Services are intended specifically for small organizations who need fast access to a Help Desk Call Center with expert telephone support and effective escalation options but who must work within a restricted IT budget. Key components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.

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Progent's Citrix-certified experts can assist you to evaluate the potential business benefits of the available versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools in your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to improve the responsiveness, availability, consistency, and fault tolerance of your virtualized network while reducing the cost of equipment and support and streamlining administrative tasks.

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Progent's pricing model is to charge for remote support and on-premises visits per minute. Consequently, you owe exclusively for received support. Progent does not impose a higher rate for after-hours or emergency support, and inside California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no startup charge and requires no monthly commitment for support services provided during regular business hours. Many service firms impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with large bills for quick repairs so you will not be tempted to allow simple problems to fester.

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Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's network professionals can deliver cost-effective online consulting, troubleshooting, and education services to assist you to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.

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System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to provide a centralized solution for deploying and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, develop workflows for building and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest capabilities like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere expertise.

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Exchange Server 2013 incorporates significant improvements to the capabilities of Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements affect key IT areas like ease of administration, high availability (HA), security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and management for Exchange Server 2013.

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Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting and management services are built upon proven virtualization architectures that enable small businesses with multi- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor independence.

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Progent's Microsoft-certified consultants can provide network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting team can show you how to design, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).

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Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device built by Barracuda or a software-based appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad array of consulting services to assist you to design, integrate, manage and troubleshoot a BDR solution built on Barracuda technology.

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Progent can provide a wide array of economical online and onsite consulting services to help you to deploy, manage, and debug desktops and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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Meraki Air Marshal On-site Technical Support
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Progent's Cisco Meraki Wi-Fi AP experts provide remote and onsite support to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as switches, routers and ASA firewalls to create a cohesive ecosystem that delivers the same access, performance, security, manageability and availability for wired and Wi-Fi clients regardless of their location or device.

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Cisco Certified Penetration Testing Network Security Auditor
Firewall Support for Security Penetration Testing

Stealth penetration testing is a key part of any comprehensive network security plan. Progentís security experts can run thorough penetration tests without the awareness of your company's internal network support resources. Stealth penetration checking shows whether existing security defense tools such as intrusion detection alerts and event log analysis are correctly configured and consistently observed.

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Private Cloud Virtual Datacenter Hosting Engineers
ProSight VM Hosting Consultant Services

Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small organization's servers in an environment that delivers the maximum level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built on mature virtualization technologies that enable small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.

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Windows 10 OneDrive IT Services
Windows 10 Trusted Boot IT Consultant

Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's experts include Return on Investment estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support staff and end users, and ongoing Call Center support services.

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Skype for Business IM Consulting

Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide online and on-premises support to assist your company to manage and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.

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Juniper SRX Series Router Security Audits
Cybersecurity Group for Juniper SRX100 Router

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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Operations Manager IT Services
MOM 2007 On-site Support

Progent provides a selection of network service bundles for small businesses. These IT outsourcing and network monitoring solutions are built around the proactive problem handling capabilities of System Center Operations Manager, a state-of-the-art server and IT support software platform that monitors the reliability, performance, and security of your network and isolates potential troubles before they can bring down your network. With Progent's economically priced IT support programs, small organizations can choose a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.

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New York Consulting Network Management Services for New York
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Cisco Help Desk Engineer
Microsoft Help Desk Network Consultant

Progent's Computer Call Center Outsourcing Services for desktop support are intended specifically for small businesses who require fast access to a Help Desk Call Center with professional phone support and full escalation capability but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Provisioning, Initial System Evaluation, Expert Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Software Selection and Integration.

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Linux RedHat Phone-based Consulting
Linux Phone-based Computer Network Providers

Progent offers national online technical support and troubleshooting services for businesses who operate networks based on variants of Linux or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides maximum leverage for your IT budget by extending user productivity and limiting the hours charged for computer repair services. Sophisticated online support technology and experienced service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your location. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISM premier security specialists to help with the toughest system issues.

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Office 365 Single Sign On Consultant

Microsoft Office 365 Exchange Online lets you use cloud-resident virtual machines, mailboxes and associated email components to lower hardware costs and administrative overhead. You can configure Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, design a network topology that makes sense for your business needs and budget, carry out an efficient move from your current Exchange organization to one that incorporates Office 365 Exchange Online, train your management team and end users, and provide as-needed consulting and technical support.

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Solaris Computer Security Specialist
Solaris Cybersecurity Firm

If your company runs a Solaris environment or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your whole organization in a wide range of security topics including security administration procedures, security architecture and models, access control products and techniques, software development security, business processes security, physical security, communications, network and web security, and business continuity preparedness. CISM and ISSAP stipulate the basic competencies and worldwide standards of knowledge that information security managers are required to possess. These accreditations give executive management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the experience and knowledge to deliver effective security support and engineering services.

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Exchange 2007 Configuration
Exchange 2007 Edge Server Support and Help

Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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Dynamics GP/Great Plains Support Services

Key characteristics of Dynamics GP accounting include a modular structure that lets you license only the functionality you need, a standards-based foundation built on Microsoft technologies to protect your investment and offer a highly integrated environment, advanced reporting capabilities that allow you to track all operations, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to corporate information, the capability to integrate information from almost any database or desktop software into Microsoft Dynamics GP, and an open architecture that makes it easy to create custom applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP consultants to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.

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Consultant for ProSight Email Directory Harvest Protection
Email Virus Signature Engineer

Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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Flex 7500 2500 Wireless Controller Online Technical Support
Cisco Certified Expert 5500 Wireless Controller Support Services

Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, administer, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

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Nagios for Linux Specialists
Consultancy for MRTG for Linux

Network monitoring ordinarily involves tracking a system's resource usage in order to uncover throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS environments where UNIX and Windows coexist. Progent's network integration engineers can help you use both these tools to optimize and repair your network. Progent's UNIX consulting services offer small businesses and developers help with managing and servicing UNIX and Linux networks that work with Microsoft-based products.

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Progent provides national online technical support and consulting services for companies who run Solaris networks or whose IT systems include a mix of Solaris and Microsoft technology. Online network consulting provides maximum return for your information technology dollar by extending client efficiency and limiting the time charged for computer repair services. Advanced online access technology and skilled technicians and engineers combine to enable Progent to solve most IT issues without squandering time and money by traveling to your site. In most of cases your network problems can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist with the toughest network problems.

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Threat Management Gateway Technical Consultant
Forefront TMG Firewall Setup and Support

Forefront Threat Management Gateway is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally managed web gateway that acts as a one-server platform for a variety of security functions such as an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, allows custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can help you to design and carry out pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal IT personnel benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.

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