Immediate, Low-cost Online Computer Troubleshooting for Columbus, Georgia Small Businesses
For more than twenty years, Progent has specialized in providing enterprise-quality network support to customers who have small-company budgets. Progent has developed a powerful support system that includes a low-overhead, tightly connected virtual office infrastructure, sophisticated online repair tools, a large team of engineers accredited in a broad array of technical disciplines, a Help Desk Call Center service model that maximizes responsiveness and ensures follow-up, a worldwide group of on-line troubleshooting professionals, in-person service options for the majority of most zip codes in the U.S., and a corporate culture focused on solving network problems in the least time and at the lowest cost to clients.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

For larger companies, Progent can provide co-sourcing support to supplement the technical skills of your internal IT support group. This can cut costs and minimize technical risks for major projects like application design and development, disaster recover/business continuity planning and testing, network security evaluations, office consolidations, or software migrations.

Progent can also offer the services of accredited experts to help your company to design and execute your cloud strategy.

Primary Practice Areas Supported by Progent for Businesses in Columbus, Georgia
Progent offers the services of accredited consultants for all facets of business network technology found in small companies. Products and technologies supported by Progent include:

Service Delivery Options Available for Columbus, Georgia Businesses
Progent offers a selection of alternatives for providing small and midsize companies and local governments with affordable IT services for troubleshooting, system architecture, and IT management. Progent's model for providing computer support services is based on the Call Center structure common to big IT support groups. Progent's Helpdesk Service Mechanism ensures fast support, comprehensive service documentation, reliable follow-through, and strict expense control for a range of network service delivery options that include remote troubleshooting, on-premises help, and top-level consulting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled online support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned service professionals can assist customers to analyze and repair network problems without the expense or delay of on-premises support visits. The experience of Progent's IT engineers allows them to resolve most network problems rapidly. For the most challenging problems, Progent's breadth of expertise allows the support team to escalate support calls to advanced subject matter experts. Progent offers a streamlined, web-based signup procedure for first-time customers to accommodate urgent situations and Progent charges by the minute with zero startup charges or time minimums, so you are invoiced only for the assistance you get. Experts available remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Learn more details about Progent's remote network troubleshooting services.

  • Onsite Service
    Progent offers onsite technical support for registered customers in major metropolitan areas in the United States. Progent's onsite service personnel can work in tandem with Progent's remote service engineers to deliver small companies the best of both worlds: on-premises service professionals when you require them plus the remote expertise of Progent's worldwide team of IT consultants, security professionals, and business application developers. The wait time for on-site service visits is typically under 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent customer for on-premises support. Learn more details concerning why to sign up for Progent's in-person network support services.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses an end-to-end solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast on-demand escalation to subject matter experts to handle complex issues. For details, visit Help Desk Services for Small Businesses.

  • Shared Help Desk Services
    Progentís Help Desk sharing services make it possible for your business to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's pool of veteran technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced support solution built around the leading professional services automation tool for managing end-user service requests, ticketing, ownership, status tracking, and metrics. For details, visit Progentís Help Desk sharing services.

  • Consulting Expertise
    Progent offers small companies affordable access to enterprise-class consultants who can provide help with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network security consulting, fault tolerant network consulting, virtual server solutions, plus configuration, programming and training for small business programs including financials, ERP and MRP, reporting, sales automation, and productivity software. Progent can help with one-time projects including office moves and major software migrations, longer term initiatives such as customizing an older MRP system to a current Microsoft Dynamics or Dynamics 365 package, relational database software programming and administration services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for network monitoring and network management, or emergency response such as disaster recovery and virus cleanup.

  • Infrastructure Guidance for Telecommuters
    Progent can assist small and medium-size businesses to plan, set up and debug the infrastructure required for remote workers. Areas of network infrastructure where Progent's consultants can deliver guidance include secure and convenient VPN tunnel connectivity, VDI desktop software, router integration, Wi-Fi network design and implementation, and robust Internet connections. For details about Progent's infrastructure expertise for at-home workers, refer to network infrastructure support services for teleworkers.

  • Private Cloud Hosting Services
    Progent's Private Cloud hosting service offers comprehensive hosting for the entirety of a small or midsize company's production servers in a setting that not only provides the highest degree of dependability and scalability but that is also simple for clients to transfer to another service firm or to bring internally if your business situation warrants it. Progent's Private Cloud hosting service is based on proven virtual server technologies that permit companies with mixed networks to benefit significantly on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class reliability and an unparalleled degree of vendor independence. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting Service covers all server-based applications in a single centrally administered package, can support the mixed- OS and loosely standardized networks common with small businesses, and retains control of the licenses in the customer's hands so that moving to a different virtual system is quick, safe, and affordable. This eliminates becoming a prisoner of a single hosting service while still providing all the cost savings related to SaaS hosting services.

  • Hybrid Cloud Migration Consulting
    Progent offers advanced remote support to help organizations of all sizes integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that combine on-premises IT assets as well as cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud migration services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure planning and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
Progent's affordable ProSight portfolio of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis tools to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies packaged within one agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical files, applications and VMs that have become lost or damaged due to component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, monitor, enhance and debug their connectivity hardware such as routers and switches, firewalls, and access points as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating devices that require important updates, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the services and infrastructure of top data security companies to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that all looming issues can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your essential network assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The interview is designed to help assess your organization's preparedness to block or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that aligns with your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Smart Choice for Columbus, Georgia Small Businesses
Progent's size, depth of technical expertise, and experience with enterprise IT support allow small businesses to sidestep the problems associated with excessive reliance on small support firms or freelance engineers.

Teaming with Progent's Experts enables your small business to:

  • Prevent Over Dependence on Individual Consultants
    For network services, small businesses often rely excessively on freelance engineers. Although individual service engineers have lower overhead than larger support organizations and can typically bill nominally smaller rates, they are frequently unable to react quickly to urgent situations. If an independent engineer is occupied with another client, ill, on travelling, or in class, the lack of backup personnel may force your business to go without assistance in case of an emergency. The more your company grows, system downtime or difficulties with line-of-business applications get more expensive. The money you believed you were saving on a freelancer can be eaten up fast due to lost productivity. In addition, when independent engineers encounter unfamiliar problems, the lack of a big engineering group to depend on for advice requires them to train on the job while your business winds up footing the costs for their ongoing education.

  • Have Access to Experts in Sophisticated Network Issues
    Many smaller support firms or independent consultants focused on small business network consulting may excel at providing connect-the-dots solutions but don't have the experience to deal cost-effectively with complicated network infrastructures with mixed operating systems, many sites, Voice over IP systems, remote workforces, integrated financial and analytical software, eCommerce, and custom business applications. Progent's experience with worldwide companies and Progent's large group of experts can benefit your small business because enterprise environments are characteristically complicated, support problems require thorough understanding of in numerous technical areas, and achieving an acceptable degree of robustness, availability, and security requires industry-proven best practices.

  • Create a Firm Foundation for Seamless Growth
    Small companies typically start with an IT system implemented on a tight budget. Lacking a carefully designed basis, a sequence of band-aid repairs commonly get tossed onto of a marginal foundation. As a company evolves, stability and scalability issues can undermine the productivity of the business. These environments require thorough evaluation, intelligent business analysis, and in-depth expertise to upgrade to a network environment that will provide the reliable basis to meet critical business needs and support future expansion.

  • Partner with Solution Consultants, Not Resellers
    Small companies need guidance and insight to work through an ever more complex maze of technology options available for accelerating business growth and enhancing efficiency. Businesses do not need an IT consultant or service firm that tries to promote products. Progent avoids conflicted motives by not reselling any products. Progent provides services only. This allows Progent to match consulting support with the genuine needs of clients. Mixing IT consulting and product reselling can lead to a conflict where the recommended solution is built around a predetermined vendor instead of being based on the actual requirements of a small business.

Get in Touch with Progent
In case your Columbus, Georgia company wants to get in touch with Progent to find out about network outsourcing, consulting, or tech support, call 800-993-9400 or visit Contact Progent.

Immediate Remote Technical Assistance
For immediate online support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).

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    Progent provides small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and Symantec. Progent can help you create a detailed security plan and select appropriate technologies from a variety of suppliers to support your security objectives while staying within your budget restraints.

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    UNIX with Windows Online Help

    If your business has a UNIX, Linux, or Sun Solaris environment or a multi-OS computer system, Progent's CISA and CISSP-certified consultants can assist your entire organization in a broad array of security topics such as security management procedures, security architecture and models, access management products and techniques, applications development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISM stipulate the fundamental competencies and international standards of performance that network security managers are required to possess. These certification provide executive management the confidence that consultants who have achieved their CISA or CISSP qualification have demonstrated the background and knowledge to offer effective security support and consulting services.

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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking appliances like switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and sends notices when issues are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require critical updates, or isolating performance problems.

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    UNIX Cybersecurity Firms

    If your company operates a Solaris network or a multi-OS network, Progent's CISM and CISSP-premier consultants can help your whole enterprise in a wide range of security topics including security administration procedures, security design and strategies, access management products and techniques, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that information security managers are expected to possess. These certification offer executive management the assurance that consultants who have earned their CISM or ISSAP qualification have demonstrated the background and theory to offer world-class security support and engineering services.

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  • Forefront TMG 2010 Online Technical Support
    Microsoft Expert Threat Management Gateway Support

    Forefront Threat Management Gateway 2010 is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that delivers a one-server platform for an array of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, permits custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified consultants can assist you to plan and execute test and production implementations; integrate Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide ongoing support and repair services. Progent can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.

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    Wireless Link Specialist

    Progentís wireless professionals can help small businesses design, choose, evaluate, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a degree of protection that matches or exceeds wired connections. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and install the wireless link solutions that fit best with your business requirements.

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    Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, inventories network resources, protects against company data leakage, performs network health reporting, enables secure self service, and offers a single point of control for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist your organization with any aspect of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid networks.

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    64-bit Processing Consulting

    Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it handles all of the key 32-bit programs which you intend to keep as well as the new 64-bit versions of applications you wish to run.

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    Microsoft Software Update Services IT Consulting

    Microsoft Windows Server Update Services allows IT administrators to deploy and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can fully and effortlessly manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as planning the Microsoft SUS deployment, configuring client's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your system environment.

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    Progent Phone Numbers

    For small organizations interested in Progent's IT outsourcing, consulting, or technical support services, phone 800-993-9400 or send email to

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    For small organizations interested in Progent's network support outsourcing, design expertise, or troubleshooting offerings, phone 800-993-9400 or e-mail

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    Professional CRISC Risk and Information Systems Control

    Progent offers the guidance of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.

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    Arizona Information Technology Manager

    Progentís Technical Response Center provides national extended hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone support and remote secure network access to troubleshoot and resolve technical problems quickly and economically. The scope of IT expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the most difficult problems to qualified experts as needed. For urgent issues, the TRC tries to answer your request for service in less than one hour.

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    ProSight Spam Filtering Services Consultancy

    Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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  • Compensation for Computer Consultant Employment
    Compensation for Computer Consultants Contract Jobs

    Our compensation structure is based on revenue sharing, so similar to being an independent contractor, your earnings are entirely driven by your generated revenue. Certain Progent consultants focus on lifestyle issues and choose to consult at an easy pace, utilizing our flexible schedule to follow individual enthusiasms like mountain biking, car racing, skiing, fishing, vacations, or sharing private time with relatives and acquaintances. Other consultants take advantage of the opportunity to make major bucks through lots of effort and long hours. Progent completely supports either side of the spectrum and any point in between.

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    Skype for Business PSTN Gateway Consult

    Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to help your company to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and execute an efficient Skype for Business migration or a migration to Microsoft Teams.

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  • Top Rated Exchange Server 2010 Upgrade Consulting Services
    Microsoft Exchange Server Migration Specialists

    Progent's Microsoft-certified network experts can help your organization to determine the value of Exchange Server 2010 for your business and can help your IT staff to plan and implement a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide fast ROI by improving your productivity, lowering the cost of equipment and support, streamlining administration, and integrating your vital communications platforms.

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    Windows 2003 Onsite Technical Support

    The service background of Progent's certified Windows Server consulting team, with an average of more than 10 years of support in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also help you with planning, installing, managing and supporting powerful IT solutions based on Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.

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  • Migration Consultants Windows Server 2000
    Microsoft Windows 2000 Support and Setup

    Progent's certified Windows 2000 consultants can help you enhance the capability of your current Windows 2K Servers and can simplify system administration, offer tech support and repair, and enhance security. Progent can also help you design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in setting up pilot installations to eliminate the obstacles associated with migrating to Windows Server 2003 by uncovering potential hardware and software compatibility issues.

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  • Online Consulting MSP360 Ultimate Backup
    MSP360 Managed Backup Consultants

    Progent's data protection experts can help your company to create, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 offers file or image-based backup/restore for virtual machines and physical machines, works with all leading public clouds, and permits you to build a backup solution with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, system errors, malicious users, and malware assaults like ransomware. For more information, visit ProSight Data Protection Services 360 Backup solutions.

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