Columbus At Home Workers Configuration Support
Help Desk Solutions Consulting Experts
Expanding your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Columbus company to select the right tools and adhere to leading practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and returns top value. Progent offers support services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Columbus, Ohio organizations to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.
Help Desk Call Center Services for Remote Workers
An emergency, enterprise-wide switchover to a from-home workforce, which might be the result of an epidemic or as an element of a business continuity process, can overwhelm even the most efficient internal Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's extensive network of remote IT support specialists combined with enterprise-class ticketing and tracking software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 PC support from service requests to ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables from-home workers to monitor or update their current tickets, add details, and upload screen captures and relevant files. Technical support services are delivered at a substantial discount off Progent's ordinary Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to deal with advanced issues. To find out more, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Call Center Augmentation Service allows your company to expand your existing Call Desk organization by splitting responsibilities for Call Desk support services transparently between your regular support organization and Progent's extensive pool of PC support technicians and subject matter experts. Progent's shared Support Desk service uses a collective support solution based on the number one professional services automation platform for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and generating management reports. For information about how Progent's Call Center Augmentation Services can help your business to deliver world-class IT support to your at-home workforce, go to Progent's Help Desk Call Center supplementation Services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Columbus, Ohio business, call
An index of content::
CISSP Certified Cybersecurity Analyst Professional
Consultant CISSP Certified Cybersecurity
Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can help create efficient security solutions that guard a small office against modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and public and private clouds.
7600 Edge Router Consultants
Information Technology Consulting Catalyst 8300
Cisco has designed an extensive product line of routers that includes appliances built to provide the security, bandwidth, and reliability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Microsoft Great Plains Migration Troubleshooting
Microsoft GP/Great Plains On-site Support
Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you preserve your information, strengthen your security, modernize your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP users so you don't waste productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce solutions that work transparently with Dynamics GP/Great Plains.
Microsoft SQL Engineer
Designer Microsoft T-SQL
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the fast development of cutting-edge enterprise-class applications that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.
SQL Server 2019 On-site Technical Support
Online Technical Support SQL Server 2019 Reporting Services
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, application development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based infrastructure into a seamless information management system.
Dynamics GP/Great Plains On-site Support
Support Dynamics GP
Key features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to license only the functionality you require, a standardized foundation based on Microsoft technologies to protect your investment and offer a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all activities, income and expenses and sales patterns, integration with Microsoft Office to speed access to business data, the capability to integrate information from virtually any db software or desktop software into Microsoft GP/Great Plains, and an open design that makes it easy to create custom applications. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business solution.
24x7 Online Consulting Microsoft Proxy Server
Microsoft Certified Expert ISA 2004 Server Computer Consultant
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with many sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Top MRTG for Linux Engineer
Linux Network Monitoring, Nagios and MRTG Consulting Services
Network monitoring ordinarily entails tracking a network's resource usage to help identify data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network integration consultants can help you take advantage of both these tools to tune and troubleshoot your network. Progent's UNIX consulting professionals provide small companies and programmers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.
Aironet Wave 2 Wi-Fi AP Online Technical Support
Aironet 1500 Access Point Support and Integration
Progent's Cisco-certified wireless networking experts can assist businesses of any size to design, implement, manage and repair Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, capacity, expandability, security compliance and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent offers affordable remote and onsite support for both end-of-life and current 802.11ac Aironet APs and Progent can assist your business design and manage deployments of indoor and outdoor Aironet access points.
Ubiquiti XG Security Gateway Consultancy
Open Now Ubiquiti UAP-AC WiFi access point Consultant
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running on multiple sites with any number of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can help you to assess the value of Ubiquiti's UniFi products for your environment and help you to plan, deploy, manage, and maintain your UniFi solution.
24/7 SCDPM 2016 Network Consultant
System Center 2016 Data Protection Manager Help and Support
Small to middle size companies can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent's Microsoft Certified network support professionals. With Progent's economically priced network service packages, small businesses can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer small company networks world-class availability, security, and performance.
Outlook for Mac Support and Setup
VBA for Mac Remote Consulting
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows platforms so that Mac users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support networks that mix Mac with Windows systems with extensive resource sharing, or networks which intentionally limit collaboration between Mac and Windows users.
Cisco Consulting Contract Jobs
Remote Support Jobs Network Engineer
Progent is hiring a range of on-staff employees such as solutions-driven MCSEs; connectivity consultants with Cisco CCDP or CCIE certification; and specialists in advanced network architecture with experience in mobile connectivity, wireless integration, high-availability environments, business continuity planning, data preservation, and server virtualization. Progent is also hiring workstation support experts, remote troubleshooting professionals, and CISSP or CISM certified security consultants. We are also seeking experienced managers and administrators who can perform effectively in our dynamic, virtual office environment. Progent works with freelance professionals who have proven knowledge and hands-on experience in important information technology topics beyond our main technical focus. Progent's Experts Team hires independent consultants who can provide consulting and development services for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with popular platforms such as Linux derivatives, Macintosh, or Sun, or offer expert skills in areas like telecom, web development, Electronic Data Interchange, eCommerce, or database management. Independent consultants certified by Progent cooperate with Progent's in-house engineers to deliver comprehensive solutions for small company networks.
Consultant Ubiquiti UniFi WiFi AP
Engineers Ubiquiti WiFi access point
Progent can provide quick access to the skills of seasoned wireless specialists who can help you to determine the value of Ubiquiti UniFi wireless access points for your business and assist you to design, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and position Ubiquiti UniFi Wi-Fi access points for your required signal coverage and throughput.
Remote Support SQL Server Analysis Services
SQL Server 2012 Technology Consulting Services
Progent can provide the support of Microsoft-certified engineers as well as experienced software developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and data security professionals to assist your business to assess the likely advantages of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and configure an efficient and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
24/7 Microsoft 365 Word co-editing Consultancy
Office Word desktop Professional
Progent's certified Office Word and Microsoft 365 Word experts offer a wide range of economical remote consulting services to help your organization to manage your legacy Microsoft Word solution or assist you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various releases of Office Word, interfacing Word with other Office apps such as Office Excel and Outlook or with third-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training classes customized for individuals or groups.
Online Support Services Android Touchdown
Largest Android and Office integration On-site Support
Progent's veteran team of network consultants and application specialists have years of background providing online and on-premises assistance for businesses of any size who need to incorporate Android phones into their information networks so that users can be productive from virtually anywhere. Progent offers the breadth of know-how to solve network problems that span multiple vendors and that represent a combination of legacy and current technology. Progent provides affordable online expertise to assist you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional technical support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management services to help you complete strategic network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide support for operating systems, applications, management utilities and hardware infrastructure. Progent also can provide customized group or one-on-one training sessions to show you how to manage and use Android phones to maximize their business value.
Windows Server 2019 PowerShell Information Technology Consulting
Top Ranked Windows Server 2019 USB Drive Witness Consulting Services
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Services Windows Server 2012 R2 Active Directory
Microsoft Certified Windows Server 2012 R2 Multitenancy Professionals
Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, automate network management, help with application development, and build and test a DR/BC plan.
Windows Server 2012 R2 upgrade Engineer
Windows Server 2012R2 Configuration Manager Support
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
ProSight Endpoint Protection Support
On-site Support Malware Forensics
ProSight Active Security Monitoring incorporates next generation behavior analysis technology from SentinelOne to defend endpoint devices and physical and virtual servers against known and novel ransomware variants like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
SQL Server 2016 Disaster Recovery Online Support Services
SQL Server 2016 PolyBase Consultants
SQL Server 2016 introduces major enhancements in performance, scale, data security, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Consulting SCVMM 2012 XenServer
VMM Management Server Integration
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, integrate, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from an older release of SCVMM or from a third-party management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM environment so you realize the highest possible return on investment.
Microsoft Windows Server 2022 Support and Help
Windows 2022 Hyper-V Remote Support
Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Remote Troubleshooting Microsoft CRM
24-7 MS CRM Integration
Microsoft CRM helps mid-market companies nurture profitable client relationships. Built-in Sales and Customer Service components enable employees to share information to help promote selling success and deliver steady, efficient customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your marketing or customer support databases.
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