Expanding your remote workforce may have a significant impact on network architecture, security, and company culture. Progent has two decades of experience assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Columbus organization to select the appropriate technologies and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Columbus, Ohio organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.
Help Desk Support for Remote Workers
A rapid, organization-wide switchover to a teleworker business model, which could be activated by an epidemic or as a component of a disaster recovery plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk with Progent's remote Technical Response Center team.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Columbus, Ohio company, phone