Expanding your telecommuter workforce may have a major impact on network architecture, security, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Columbus organization to pick the right tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Columbus, Ohio companies to with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Services for Remote Workers
A sudden, organization-wide transition to a from-home workforce, which might be motivated by a pandemic or as part of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Columbus, Ohio business, call