Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Columbus organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers top value. Progent offers support services that go from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Columbus, Ohio businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and unified management.
Help Desk Call Center Support for At-Home Workers
A rapid, company-wide transition to a teleworker business model, which could be the result of an epidemic or as part of a disaster recovery/business continuity preparedness plan, can overstretch even a high-performing in-house Call Desk. Progent's Help Desk Call Center services allow organizations of any size to outsource or expand their Call Center by using Progent's online Technical Response Center (TRC) services.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Columbus, Ohio business, phone