Columbus At Home Workforce Configuration Advisor
Help Desk Solutions Consulting Services
Expanding your remote workforce may have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Columbus company to select the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Columbus, Ohio companies to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, data protection solutions, and streamlined management.
Help Desk Call Center Services for Teleworkers
A fast, enterprise-wide switchover to a telecommuter business model, which could be driven by an epidemic or as an element of a business continuity plan, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or expand their Support Desk with Progent's online Technical Response Center team.
- Progent's Standard Support Desk services leverage Progent's extensive network of online technical support experts along with world-class ticketing and tracking technology to provide an affordable, modern Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of online Level 1 PC support from help requests through trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to monitor or revise their current trouble tickets, enter details, and append screen captures or relevant files. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT experts to resolve complex problems. To learn more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Support Desk Augmentation Service enables your company to supplement your current Call Desk staff by sharing responsibilities for Call Center services seamlessly between your regular support organization and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a co-sourcing support solution utilizing the leading professional services automation (PSA) platform for managing help requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. For information about how Progent's Support Desk Supplementation Services can help your company to provide world-class IT support to your at-home workforce, see Progent's Help Desk Call Center augmentation Services.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Columbus, Ohio business, phone
An index of content::
Sodinokibi ransomware recovery Technology Professional
Top Quality Consultant ransomware cryptoworm recovery
Progent's experienced ransomware recovery consultants can help you to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Consultants Identity Verification
IT Services MFA and Single Sign-on (SSO)
Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Office 365 Excel Integration Online Troubleshooting
Microsoft 365 Exchange Online Integration Remote Support Services
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of client productivity programs and cloud services offered on a subscription basis. Microsoft 365 programs and cloud-based services are available in a variety of product bundles targeted at customers ranging from individuals and households to enterprises. Progent offers fast and easy remote access to consultants with expertise in Microsoft, macOS, iOS, and Android technology. Progent can help you to evaluate the many subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently combine on-premises and cloud resources.
Online Help Application Monitoring
Support Services Network Monitoring
Even if your company has a small network support staff and a limited IT budget, your information system can still feature the same high availability and performance that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier network professionals, the most recent network management software for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your vital network applications and servers operating.
24/7 Remote Workers Endpoint Management On-site Technical Support
Offsite Workforce Endpoint Management Integration Support
Progent can assist small and mid-size businesses to configure efficient endpoint management systems for maintaining endpoint devices operated by an offsite workforce.
Azure cloud integration Programming Company
Microsoft Microsoft Entra ID Consulting Services
Progent's consultants can assist you to plan and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services for both on-premises and Azure assets.
Network Load Balancing Consultants
Fault Tolerant Network On-site Support
Progent's fault tolerant system experts offer non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice access, fault-tolerant Internet architecture design, high-availability data center consulting, and other high-availability operations support to show your organization create a 24x7 environment for line-of-business applications. Progent possesses the knowledge and experience to design economical, fault-tolerant systems by utilizing the expanding library of Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent's Microsoft and Cisco certified consultants can help you design a fault tolerant mutli-site network with a fully redundant Internet interface and efficient system load balancing.
IT Consultants Office 365
Technology Consulting Office 365 Skype for Business Integration
Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that seamlessly integrate on-premises and cloud products and services.
Microsoft and Cisco Authorized Expert Amazon EC2 mobility Programming Company
Contract Development Amazon EC2 VPN
Progent offers cost-effective online consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security and compliance.
Teleworker Consulting Services
Outsourcing Remote Workforce
Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, optimize, administer, and debug IT networks that support a remote workforce.
MFA and Single Sign-on (SSO) Configuration
IT Consultant ProSight Duo MFA
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other out-of-band devices.
Juniper Junos BGT Security Consultant
Juniper Junos Network and Security Manager Cybersecurity Firm
Progent's Juniper Networks-certified network consultants can help your company to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to current versions. Progent's Junos OS consultants can also offer support for Juniper's flagship network control software to help your business to simplify the management and strengthen the security of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that incorporate a mix of Juniper's software platforms.
Programmer Oracle PL/SQL
Oracle database administration Security Organizations
Progent can provide affordable remote access to a certified Oracle DBA expert or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle including 10g and 11g and can also help plan, create, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.
Windows Server 2019 Security and Compliance Professionals
On-site Technical Support Windows Server 2019 and SQL Server
Progent's certified Windows Server 2019 experts can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Information Technology Consulting Cisco Firepower AMP
Firepower NGFW Firewalls Consulting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage IT environments that span local offices, data centers, and cloud resources.
Network Support Help Desk Consultant Services
Online Help Desk Technology Consulting Services
The Help Desk service delivery structure adopted by Progent's Technical Response Center gives small businesses an affordable option to dependence on independent service individuals by offering extensive technical knowledge shared by numerous engineering teams, optional 24x7 availability of urgent help, fast escalation to appropriate engineers for handling even the most complex problems, support consistency and dependability, quick follow through overseen by veteran support administrators, a variety of convenient techniques for requesting service jobs, and a high level of process transparency enabled by trouble ticket updates and available through a web portal.
Intrusion Protection Systems Cybersecurity Contractor
Microsoft Certified Cybersecurity Firms Firewall Security
Progent offers organizations of any size professional consulting for Intrusion Protection Systems and IPsec VPN products from leading firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a comprehensive security strategy and select appropriate technologies from multiple suppliers to achieve your security goals while sticking within your budget restraints.
Infor SyteLine CloudSuite Upgrade from SyteLine 6 to CloudSuite 9 Consult
Infor SyteLine CloudSuite Database Tuning Services
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over 25 years of experience helping manufacturing, distribution and service companies to manage complex supply chains and streamline critical processes to bring products to market fast and adhere to customer commitments dependably. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite services that spans from as-needed advice to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.
MongoLock ransomware recovery Specialists
Locky ransomware recovery Specialists
Progent's experienced ransomware recovery experts can help your business to reconstruct a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
SCCM 2007 Application Deployment Network Consulting
On-site Technical Support SCCM 2007 Upgrade
Progent can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security, and increase productivity by ensuring that critical applications are always current, managing licensing, and monitoring usage patterns to help you make informed buying choices. Once your organization is set to update your SCCM 2007 device management solution, Progent can assist you to prepare for and carry out a smooth move to SCCM 2012.
Access to External Support Databases Small Business Specialist
Problem Escalation Through Teamwork Expert
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional experience, at the forefront of IT support, executing a wide variety of IT tasks for a large array of businesses. Every Progent support professional shares a refined set of individual best practices which are incorporated into shared leading practices standards that Progent instills in its support personnel. This ensures that you get not only world-class technical help, but also a consultant with proven approaches for applying technical knowledge to resolve actual network problems rapidly.
24 Hour SCDPM 2012 and Azure Network Consulting
SCDPM 2012 and Windows Server 2012 Technical Support
Progent's Microsoft-certified consultants can provide online or onsite support to assist companies of any size to design, deploy, administer, and repair a backup system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management services. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Top Rated ProSight Reporting ConnectWise Manage Ticketing Engineer
ProSight Reporting Infrastructure Monitoring Outsourcing
ProSight Reporting is an expanding family of in-depth reporting utilities designed to integrate with the industry's leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft and Cisco Certified Stealth Penetration Testing Security Certification
Cybersecurity Pen Testing Security Evaluation
Stealth penetration testing is an important component of any overall network security plan. Progent's security experts can run thorough penetration checks without the knowledge of your company's in-house network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection warnings and event history monitoring are properly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks common to the latest variants of ransomware.
Security Firm SonicWall NSA 4650 Firewall
SonicWall Capture ATP Cybersecurity Team
Progent's SonicWall firewall experts can show you how to deploy, maintain, and troubleshoot SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into a complete security plan and design security into your corporate practices.
Small Business Wireless AP Online Help
Open Now Consultants Small Business Wireless Access Point
Cisco's Small Business series of APs are Linux-powered devices designed as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure experts can provide online or onsite configuration and debugging support to help you to plan, implement, update, tune, manage and debug Cisco Small Business Wi-Fi AP environments of any size or architecture.
Remote Exchange 2013 Management Professionals
Exchange 2013 OWA Online Troubleshooting
Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements favorably impact vital IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT staff to manage your Exchange 2013 solution. Progent can also provide affordable remote consulting and management for Exchange 2013.
Microsoft Exchange Server 2010 Migration Consult
Exchange Migration Consultancy
Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Exchange 2010 for your company and can assist you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your workers' efficiency, lowering the cost of equipment and support, streamlining management, and integrating your vital communications technologies.
Award Winning Remote Wireless Site Survey Network Consultants
Wi-Fi Site Survey and Design Computer Consulting
Progent's wireless site survey services help you to plan, deploy and debug a Wi-Fi network customized for your environment, offering you a wireless solution that has the coverage, performance, density, data protection, and hand-off ability your business requires.
SharePoint Server 2013 Technical Consultant
Microsoft Office SharePoint Server 2010 Support Services
Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying SharePoint 2007, consult with you on the appropriate version of SharePoint Portal Server for your application, provide configuration and deployment expertise, help you to install MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and custom application programs to operate with SharePoint 2007, develop a company-wide security plan that incorporates portal technology, and provide troubleshooting and Help Desk services.
Remote Consulting Network Troubleshooting
Network Services Monitoring Technical Support
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks.
Computer Consulting Remote Workers Data Protection
24-Hour Online Support Services Remote Workforce Data Protection
Progent can assist small and mid-size businesses to design, implement, verify and troubleshoot backup/restore technology needed to support a remote workforce.
Windows 10 Upgrade Engineer
Windows 10 Upgrade Consultancy
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an older release of Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, automated deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and users, and ongoing Call Center support services.
Information Technology Consulting Wireless Link
Urgent WiFi 6E migration IT Services
Progent's Wireless Consulting Services offer a fast, economical way for companies of all sizes to integrate, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Biggest Professionals Microsoft Teams session border controller
Microsoft Teams management Consultant Services
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Cisco Certified 9800-80 wireless controller Support Services
Award Winning Consultant wi-fi controller
Cisco's Catalyst wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening data security by identifying cyber threats and filtering network traffic based on user type and locale. Progent can help you to deploy Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
CISM Certified Cybersecurity Management Professionals
CISM Consultants
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and worldwide standards of performance that information security managers are required to master. CISM gives business management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide effective security administration and consulting services.
Windows Server 2019 USB Drive Witness Network Consultants
Windows Server 2019 Clusters Sets On-site Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.
Integration Meraki MR20 Access Point
Meraki CMX Network Consulting
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for streamlined management.
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