Columbus Remote Workforce Integration Consultants
Help Desk Augmentation and Outsourcing Consulting Experts
Expanding your telecommuter workforce may have a major impact on network architecture, security, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Columbus organization to pick the right tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services that go from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Columbus, Ohio companies to with any facet of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Services for Remote Workers
A sudden, organization-wide transition to a from-home workforce, which might be motivated by a pandemic or as part of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Call Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center support services utilize Progent's extensive network of remote IT support specialists along with world-class ticketing and follow-up technology to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 PC technical support from service requests through ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows at-home employees to check or update the status of their current trouble tickets, enter details, and upload screenshots or relevant files. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced issues. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Call Center Supplemental Service allows you to expand your current Call Desk staff by splitting responsibilities for Call Center services seamlessly between your regular IT support organization and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Help Desk service uses a co-sourcing support model based on the number one professional services automation (PSA) tool for handling service requests and ticketing, establishing responsibility, monitoring progress, and producing management reports. For details about how Progent's Help Desk Call Center Supplementation Services can enable your company to deliver best-in-class IT support to your from-home workers, refer to Progent's Call Desk supplementation Services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Columbus, Ohio business, call
An index of content::
After Hours Computer Engineer SharePoint 2013 Office Web Apps Server
Consultant SharePoint Designer 2013
Progent has been delivering SharePoint consulting services since the initial product was published over a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration environment; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in individual jobs related to your SharePoint 2013 migration.
Windows Hyper-V 2016 Migration Support Services
Windows Server Hyper-V 2016 Management Support and Help
Hyper-V 2016 incorporates key technologies initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, develop and carry out a smooth migration plan, train your IT administration and technical support staff, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.
Anti-Spam Support and Setup
24x7 Consultants Antispam
E-Mail Guard is Progent's economical anti-spam and virus defense managed service that gives small companies enterprise-quality protection from spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and anti-virus services that stop email assaults before they can breech the company firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server vendor, hardware type, or geographic location.
Exchange 2003 Upgrade Consultant
Exchange 2003 Server Upgrading
Progent's Microsoft Certified engineers can provide expert consulting for corporate-wide deployments of Microsoft Exchange 2007. Progent's consultants can show you how to plan multi-site Exchange Server 2007 rollouts or upgrades and can provide local personnel to assist enterprises with installations of Exchange Server 2007 in the or any area covered by Progent's consultants.
Support Windows Hyper-V 2016 Private Cloud
Top Rated Windows Server Hyper-V 2016 Hybrid Cloud Online Technical Support
Hyper-V 2016 utilizes core features first developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the advantages of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-centric or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Offsite Workforce Cloud Integration Technical Support
Remote Workers Cloud Integration Outsourcing
Progent can help small and medium-size companies to provision their remote workforce with seamless access to public cloud resources.
Microsoft Exchange Server 2019 Computer Tech
Upgrade Microsoft Sharepoint Server 2016
Progent's Microsoft-certified experts offer network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you plan, integrate, troubleshoot and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Windows Hyper-V, Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
MOM 2007 Network Engineer
Comprehensive Event Management Support and Setup
Progent provides a variety of network support packages for small organizations. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem handling capabilities of System Center Operations Manager, a next-generation network and IT support product that monitors the reliability, throughput, and safety of your network and identifies potential problems before they can bring down your system. With Progent's affordably priced network service packages, small organizations can choose a simple co-sourcing package built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.
Microsoft Windows 2008 R2 Online Troubleshooting
Windows Server 2008 Hyper-VI On-site Support
Microsoft Windows Server 2008 is an important advance in making information systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, support, training, temporary staffing, network monitoring, and security engineering expertise.
ProSight Email Virus Filtering Consult
ProSight Email Guard Content Filtering Consulting Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
Microsoft 365 Integration Online Support Services
Office 365 Integration Consultant Services
Progent can assist your business to evaluate the many subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.
Disaster Recovery Test Lab Consultant
NLB Testing Consulting
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble effective test environments, the lab cuts capital outlay and technical risk and helps keep critical network projects on schedule.
MS SQL Security Consultancies
Microsoft T-SQL Outsourced Programming
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the rapid creation of cutting-edge enterprise-class programs that can give your company a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.
Top Firesight Remote Support Services
Cisco Firepower Online Consulting
Cisco's Firepower NGFWs Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
Email Predictive Sender Profiling Consult
Email Policy Management Consult
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
InDesign Education
Apple Motion Training
Progent's Mac consultants can support the creative aspect of Mac computing by offering consulting services and education in imaging, audio, and video. Progent's support professionals offer help in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post production studio.
ProSight DPS Cloud Backup Services Specialist
Offsite BDR Services Consulting Services
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Microsoft SQL Server 2008 Remote Technical Support
24-Hour Specialist Microsoft SQL Server 2012
Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business programs that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier versions of SQL Server to SQL Server 2005.
Integration Services Work at Home
Teleworker Technology Consulting Services
Progent has 20 years of background assisting small and medium-size companies to design, deploy, tune, manage, and debug computer networks that support telecommuters.
Sun Solaris Engineers
OpenBSD Small Business Computer Consulting Companies
Progent's UNIX family support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise provides you with a convenient one-stop source to help you create and manage a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Urgent Integration Support System Center 2016 Data Protection Manager
Data Protection Manager 2016 and Exchange Network Consulting
Microsoft System Center 2016 Data Protection Manager offers automatic backup and easy recovery functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-aware protection for critical workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, deploy, manage, and troubleshoot a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you finish your Data Protection Manager 2016 initiative on schedule and on budget.
SharePoint Server 2007 Troubleshooting
24x7 SharePoint Portal Server Remote Technical Support
Progent's Microsoft-certified experts can show you how to evaluate the economic justification for deploying Microsoft SharePoint 2007, consult with you on the most sensible version of Microsoft SharePoint for your circumstances, offer configuration and deployment services, assist you to set up Microsoft SQL Server as a back-end database manager, improve your network infrastructure, integrate your standard and customized application software to work with SharePoint Server 2007, develop a company-wide security strategy that incorporates portal technology, and deliver troubleshooting and Help Desk services.
Amazon MWS programming Developer
Amazon Marketplace Web Service development training Coding
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.
Navision and Dynamics NAV Integration Services
Best Microsoft Experts Dynamics Business Central Applications Consultant
Progent offers remote and on-premises deployment, migration, programming, BI reporting for Dynamics Business Central/Navision.
Professional UNIX, Windows
Award Winning Engineer UNIX, Windows
If you are developing UNIX or Linux applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant hassle of managing your business network. By using smart network monitoring and by providing remote and in-person support as your company needs it, Progent offers an economical way for maintaining an IT system that provides excellent dependability, security, and efficiency. Progent's developer assistance offerings include full-service information technology outsourcing, virtual infrastructure, online and in-person service and troubleshooting, proactive network monitoring services, and Help Desk outsourcing.
NetDocs SetBuilder Consulting
NetDocuments and iPhones Technology Professional
NetDocuments (NetDocs) is a leading cloud-based document management system built for law practices. Progent can provide remote access to NetDocuments consultants to help legal departments and law firms to design, deploy, administer, optimize, or debug a document management system (DMS) solution powered by NetDocs.
VMware vCloud Suite Consultant Services
VMware Server Consolidation Consultant
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, administer and repair VMware vSphere-powered virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for managing private and public cloud and hybrid cloud environments that provide high availability, data security, and application mobility.
Azure hybrid cloud solutions Services
Microsoft Azure Virtual Machines Expert Development
Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure you avoid the common errors small companies make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
On-site Support Branch Routers
Core Routers Online Consulting
Cisco offers a full array of routers including appliances designed to deliver the security, performance, and availability demanded by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Select Topic: