Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and company processes. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Columbus company to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum business value. Progent offers services ranging from as-needed expertise for helping you over challenging technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can help Columbus, Ohio businesses to with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support an at-home workforce can be particularly challenging if you must accommodate a combination of personal hardware like desktop computers and laptops, routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience providing remote help for both legacy as well as modern IT products in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help you to create a productive work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a safe connection for authenticated remote employees to access IT resources located at your company datacenter or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key network resources by providing remote VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and use a data center PC's desktop. This provides IT managers significant control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent offers top-tier remote support for integrating home routers from a range of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and visitors, are commonly used by at-home employees to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help businesses to mitigate these problems by providing services like Cisco Aironet integration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti wireless AP integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between telecommuters and the corporate network. Vital processes may require backup Internet connections in the event the normal connection fails. Progent can provide guidance for picking ISPs, choosing appropriate service packages, and setting up fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Columbus, Ohio business, phone 1-800-993-9400 or refer to Contact Progent.