Expanding your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Columbus company to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Columbus, Ohio organizations to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support a remote workforce can be especially complicated if you have to manage a combination of worker-owned hardware such as PCs and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's background providing online help for both outdated as well as current technologies in virtual office venues allows you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help your company to create a productive work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a secure connection for authorized remote employees to access IT resources located at your corporate data center or in the cloud. Progent can assist your company to deploy and maintain VPN access between your teleworkers and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's AnyConnect software for secure VPN connections for a broad selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a data center PC's desktop. This provides IT managers substantial control over the digital environment of at-home employees and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for deploying routers from a variety of vendors. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can cause performance as well as security problems. Progent can help you to resolve these problems by delivering services that include Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup help.
  • Internet connectivity methods affect the performance and reliability of connections between telecommuters and the corporate data center. Line-of-business applications may demand redundant Internet access in case the primary connection breaks. Progent can provide expertise for selecting Internet service providers, selecting sensible service bundles, and configuring fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter solution for your Columbus, Ohio business, phone 1-800-993-9400 or refer to Contact Progent.