Expanding your telecommuter workforce can have a significant impact on network architecture, security, and company culture. Progent has 20 years of experience helping SMBs to plan, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Columbus organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent can provide support services that go from on demand guidance for helping you over occasional IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent can help Columbus, Ohio businesses to with any facet of building a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for an at-home work environment can be particularly complex if you have to manage a mix of personal equipment like desktop computers and laptops, Internet routers, and wireless APs from various manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote help for both legacy as well as modern technologies in remote office venues enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement necessary upgrades. Services available from Progent to assist you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to establish a safe connection for authenticated remote employees to use IT resources located at your corporate data center or in a public cloud. Progent's consultants can help your company to configure and manage VPN connections between your at-home workforce and your key network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a data center computer's desktop. This technology provides network managers significant control over the digital environment of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent offers expert online consulting for deploying routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by the whole family and visitors, are frequently used by telecommuters to access their Internet router for work. This can cause performance and security issues. Progent can help businesses to mitigate these problems by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet access methods affect the performance and availability of connections between telecommuters and the corporate network. Line-of-business applications might require redundant Internet access in case the primary connection breaks. Progent can provide guidance for selecting ISPs, picking appropriate bandwidth and data volume bundles, and configuring high-availability Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Columbus, Ohio company, call 1-800-993-9400 or visit Contact Progent.