To get fast remote help with computer security issues, businesses in Columbus Ohio have access to world-class support from Progent's certified security engineers. Progent's remote service staff is available to provide effective and economical help with security emergencies that threaten the productivity of your IT network. Progent's accredited engineers are premier to support environments powered by Microsoft, Linux, macOS and OS X, Solaris, and major derivatives of UNIX. Progent's broad array of services addresses firewall expertise, email filtering and encryption, secure network design, and business continuity preparedness. Progent's support staff has earned the industry's top security accreditations including CISA and Information System Security Architecture Professional (ISSAP).

Progent offers remote security assistance on a by-the-minute model without minimum times and no additional charges for sign-up or after hours service. By billing per minute and by providing top-level expertise, Progent's pricing structure keeps expenses low and avoids scenarios where simple fixes result in big bills.

Our Network Has Been Hacked: What Are We Supposed to Do?
Cybersecurity Consulting FirmIf your business is now experiencing a network security crisis, visit Progent's Urgent Online Technical Help to find out how to receive immediate aid. Progent maintains a team of seasoned network security experts who can provide online and on-premises assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity posture to protect against future exploits.

For businesses that have prepared in advance for a security breech, the formal post-attack handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's preferred method of responding to a serious security incident.

Introduction to Progent's Security Services
Managing computer protection and preparation for restoring critical data and systems following an attack demands an on-going process that entails a variety of tools and processes. Progent's certified engineers can support your organization at any level in your attempt to protect your IT network, from security assessments to creating a complete security program. Key areas covered by Progent's security engineers include Planning and Implementation, Data Restoration and Security Forensics, and Outsourced Filtering of E-mail-Borne Spam and Viruses.

Planning and Building Secure Networks
Any business ought to have a thoroughly thought out security strategy that incorporates both preventive and reactive steps. The proactive strategy is a collection of steps that works to minimize vulnerabilities. The post-attack strategy defines procedures to assist security personnel to assess the damage resulting from an attack, remediate the damage, record the experience, and restore network functions as soon as feasible. Progent can show you how to build protection into your company processes. Progent can set up scanning utilities, define and execute a safe computer infrastructure, and recommend processes and policies to optimize the safety of your computing environment. Progent's security professionals are ready to assist you to configure a firewall, design safe remote access to e-mail and data, and install an efficient virtual private network.

If you are looking for an economical way for outsourcing your security management, Progent's Round-the-clock Monitoring Services feature automated remote system tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine local and cloud hosted infrastructure and that comply with regulatory security requirements. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)

Data Recovery and Failure Analysis
Progent provides skill in restoring systems and servers that have been compromised, are quarantined, or have failed because of a security breach. Progent can show you how to evaluate the losses caused by the assault, return your company to normal business operations, and recover data compromised as a result of the assault. Progent's certified specialists can also perform a thorough failure evaluation by going over event logs and utilizing a variety of proven assessment techniques. Progent's experience with security issues reduces your business disruption and allows Progent to propose efficient strategies to avoid or mitigate future attacks.

Ransomware Removal and Recovery Expertise
Progent can provide the help of experienced ransomware recovery experts with the skills to restore an IT network damaged by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. For more information, visit ransomware removal and restoration expertise.

Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting updates to your ever-evolving IT network. Besides maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT staff to focus on more strategic projects and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management support services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and configure a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables fast recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's certified security consultants offer unique specialized help in key areas of IT protection such as:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides experience with information risk auditing software such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive network tests to identify potential security holes. Progent has extensive skills with testing tools and can help your company to analyze assessment reports and react appropriately. Progent's certified security engineers also offer web software testing and can conduct expert assessments of corporate-wide security to assess your organization's compliance with major global security specifications including HIPAA, NIST, and ISO. In addition, Progent can assess the strength of your wireless security including stationary wireless equipment plus portable devices. Read more details about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class consulting expertise for Cisco's complete family of security and Virtual Private Network products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn more details concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Additional Firewall and Virtual Private Network Technologies
As well as being expert in a wide range of protection solutions from Microsoft and Cisco, Progent can provide businesses of any size top-level support for solutions from other major firewall and Virtual Private Network suppliers. Progent's engineers can provide:

Stealth Penetration Checking Services
Unannounced intrusion testing is a vital technique for allowing businesses to find out how vulnerable their information systems are to potential attacks by showing how thoroughly network security policies and mechanisms hold up to authorized but unpublicized intrusion attempts launched by veteran security specialists using the latest intrusion methods. Find out additional details concerning Progent's Penetration Testing Services.

Certified Information Security Manager Security Support Expertise
CISM Engineers for Columbus OhioCISM identifies the core skills and international standards of service that IT security professionals are required to achieve. It provides business management the assurance that consultants who have earned their CISM have the experience and knowledge to offer effective security management and consulting services. Progent can offer a CISM-certified expert to help your organization in vital security areas such as information security governance, vulnerability assessment, information protection process control, and incident handling management.

Read the details about Progent's CISM Security Consulting Services.

CISSP Security Consulting Expertise
CISSP Premier System Security Specialists for Columbus OhioProgent's CISSP experts are security specialists who have earned CISSP accreditation as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification indicates mastery of an international standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity administration practices, security architecture and models, access permission methodology, applications development security, operations security, physical security, cryptography, communications, Internet security, and disaster recovery planning.

Learn additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Columbus OhioProgent's ISSAP Premier cybersecurity consultants are specialists who have been awarded ISSAP status as a result of thorough examination and significant hands-on work with information security architecture. ISSAP security experts possess comprehensive knowledge of access control mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.

Learn additional details concerning Progent's ISSAP Certified Protected IT Infrastructure Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your organization to follow current system security engineering theory and processes in system development, evaluate system security designs according to security engineering leading practices, create cohesive system designs that incorporate compliant security features for all key system functions, define efficient configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational requirements with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Support Services
CISA Cybersecurity Auditor Engineers for Columbus OhioThe Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that represents mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass an extensive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Premier security audit professional able to help companies in the areas of information systems audit process, IT enforcement, network assets and architecture planned useful life, information technology support, safeguarding data assets, and business continuity preparedness.

Learn more details about Progent's Certified Information Systems Auditor Consulting Services.

CRISC Network Risk Mitigation Experts
CRISC-certified Network Risk Experts for Columbus OhioThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain IS control mechanisms to reduce risk. Progent offers the services of a CRISC-certified consultant to help you to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the services available from Progent's CISA-Certified security engineers for objectively evaluating your IS management design and also with the services of Progent's CISM consultants for defining security policies.

Find out additional details about Progent's CRISC Risk Mitigation Support.

Global Information Assurance Certification Support Expertise
Security Engineers with GIAC Certification for Columbus OhioGlobal Information Assurance Certification was established in 1999 to certify the knowledge of computer security experts. GIAC's goal is to make sure that an accredited security consultant has the knowledge needed to provide support in key areas of system, data, and application software security. GIAC certifications are acknowledged by companies and government organizations all over the world including United States National Security Agency. Progent offers the expertise of certified professionals for any of the network security capabilities covered within GIAC certification programs including assessing security systems, incident handling, intrusion detection, web-based application security, and SIEM solutions.

Find out more details about Progent's GIAC Information Assurance Services.

Contact Progent for Computer Security Support
If your organization is located in Columbus Ohio and you need cybersecurity consulting expertise, phone Progent at 800-993-9400 or see Contact Progent.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services




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    Remote server management cards give network managers complete control over a server without the requirement for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse operations are exported to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to design, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical assistance. Progent has experience with a number of remote management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.

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    Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises consulting services such as system design, deployment, management, troubleshooting, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

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    Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, extend or tune an existing one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

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    VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help you to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.

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    Progent's Data Center engineers can help you find high availability data centers that match the specific needs of your company. Fault tolerant collocation sites are particularly attractive to small businesses due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an on-site data center that offers even a basic level of fault tolerance is too costly for typical small organizations. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by providing a full range of consulting and maintenance services.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.

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    Progent's Cisco Meraki wireless access point experts provide remote and onsite support to assist businesses of all sizes to plan, install, manage, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and ASA firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.

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    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, optimize and debug their connectivity appliances such as switches, firewalls, and access points plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance issues.

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    Progent offers the part-time or temporary assistance of a seasoned CIO who can offer a broad perspective to assist your company pick and support IT solutions appropriate for your present needs and that can serve as a solid basis for your future growth. Progent's part-time Chief Information Officer consulting services provide financial advantages to organizations trying to optimize the benefits from their IT investment but who are unable or unwilling to take on another executive-level position to their head count. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all major operating systems and connectivity technologies plus a broad range and application software, Progent is in an ideal situation to provide objective recommendations along with expert technical support for building and maintaining information systems that match the special needs of your business.

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    Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to network users, reducing the complexity of creating, deploying, administering, and using company data and database applications in environments ranging from handheld devices to enterprise information networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build a unique ability for supporting branch offices that need IT service with the flexibility common to with small firms but which offers professional communications, thorough documentation, and compliance with enterprise IT protocols. If your corporation has a remote office situated anywhere in or any region covered by Progent's engineers, Progent can provide a wide array of on-premises and remote IT support services and system design expertise.

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