To get immediate online help with computer security issues, companies in Columbus Ohio have access to expert troubleshooting by contacting Progent's certified security professionals. Progent's online support consultants are ready to offer effective and affordable help with security crises that threaten the productivity of your network. Progent's accredited security engineers are certified to support systems based on Microsoft Windows, Linux, macOS and OS X, Solaris, and popular versions of UNIX. Progent's wide selection of services covers firewall configuration, email filtering and encryption, protected network infrastructure, and business continuity planning. Progent's technical support staff has been awarded the world's top security certifications including CISM and CISSP.

Progent provides remote security support on a per-minute model with no minimum call duration and no additional fees for sign-up or after hours service. By billing per minute and by providing top-level support, Progent's pricing model keeps expenses low and avoids scenarios where quick fixes turn into major bills.

Our Network Has Been Hacked: What Should We Do?
Cybersecurity Consulting FirmIf you are now experiencing a security crisis, visit Progent's Emergency Online Technical Help to learn how to get fast help. Progent maintains a team of certified cybersecurity experts who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to protect against future attacks.

For companies who have planned beforehand for a security breech, the formal incident handling procedure promoted by GIAC is Progent's approved method of responding to a serious security attack.

Overview of Progent's Security Support Services
Coordinating network security and preparation for restoring critical data and systems following an attack demands a continual program that entails an array of tools and processes. Progent's certified engineers can help your business at whatever level in your attempt to secure your IT system, from security assessments to creating a comprehensive security program. Key areas covered by Progent's security engineers include Planning and Prevention, Information Recovery and Security Forensics, and Managed Filtering of Email-Borne Attacks.

Planning and Implementing Secure Environments
Any company should have a carefully considered security plan that incorporates both preventive and reactive activity. The proactive strategy is a collection of steps that helps to minimize security gaps. The post-attack plan specifies procedures to help security staff to inventory the damage resulting from an attack, repair the damage, document the experience, and restore business functions as soon as possible. Progent can advise you how to incorporate protection into your company processes. Progent can set up scanning utilities, create and implement a secure network architecture, and propose procedures and policies that will enhance the safety of your information system. Progent's security experts are ready to help you to set up a firewall, design secure remote access to e-mail and data, and install an efficient VPN.

If your company is looking for an affordable option for outsourcing your security management, Progent's Round-the-clock Network Support Packages include automated online system tracking and quick response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that comply with government data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)

Data Restoration and Security Forensics
Progent offers expertise in restoring systems and servers that have been hacked, are suspect, or have stopped working as a result of a security attack. Progent can show you how to evaluate the losses resulting from the breach, return your company to normal business operations, and retrieve data compromised owing to the breach. Progent's security engineers can also perform a thorough forensic analysis by examining event logs and using a variety of proven assessment tools. Progent's experience with security problems reduces your downtime and allows Progent to propose efficient strategies to prevent or contain new assaults.

Ransomware Cleanup and Restoration Consulting
Progent offers the services of proven ransomware recovery consultants with the skills to restore an information system victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware removal and recovery consulting.

Work-from-Home Cybersecurity Consulting
At-home workers typically use their own computers and usually operate in a unsecured physical space. This increases their susceptibility to cyber threats and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user education, and the creation of policies based on best practices. Progent's veteran roster of at-home workforce support consultants can help your business to design, implement and manage an effective security solution that guards critical IT assets in networks that incorporate remote workers.

Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. In addition to maximizing the security and reliability of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on more strategic projects and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight portfolio of managed services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to address the entire threat progression including blocking, identification, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you prove compliance with legal and industry information protection standards. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with leading backup product vendors to produce ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup processes and enable transparent backup and rapid restoration of critical files, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business avoid data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human mistakes, ill-intentioned employees, or software bugs. Managed services available in the ProSight ProSight Data Protection family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed backup services are best suited for your network.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver web-based control and world-class security for all your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured application and enter your password you are requested to confirm your identity on a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be utilized as this second means of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can register multiple verification devices. To find out more about ProSight Duo identity validation services, see Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you�re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's certified security consultants offer world-class expertise in key areas of IT security including:

Vulnerability Evaluation and Compliance Testing
Progent provides experience with information risk evaluation software such as Microsoft Baseline Security Analyzer and LANguard for performing a set of comprehensive system scans to identify possible security problems. Progent has extensive skills with testing utilities and can assist your company to understand assessment results and react efficiently. Progent's certified security consultants also provide web application testing and can perform thorough evaluation of enterprise-wide security to assess your organization's compliance with key worldwide security standards such as HIPAA, PCI, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security covering in-place wireless appliances as well as mobile devices. Find out additional details concerning Progent's Security Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth consulting expertise for Cisco's entire range of protection and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst switches. Get more information about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Other Firewall and VPN Technologies
As well as supporting a broad range of protection solutions available from Microsoft and Cisco, Progent offers businesses of any size advanced support for products from other important firewall and VPN vendors. Progent's engineers can provide:

Unannounced Penetration Checking Services
Stealth penetration testing is a vital technique for helping businesses to find out how susceptible their information systems are to serious attacks by testing how thoroughly corporate protection processes and technologies hold up to authorized but unpublicized intrusion attempts instigated by veteran security engineers using the latest hacking methods. Get more information about Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager Experts for Columbus OhioCISM identifies the core competencies and worldwide benchmarks of performance that IT security professionals are expected to master. It provides business management the confidence that consultants who have earned their accreditation possess the experience and knowledge to provide efficient security administration and consulting services. Progent can provide a CISM-certified expert to help your organization in key security disciplines including information protection governance, risk assessment, information security program control, and incident handling support.

Read the details about Progent's Certified Information Security Manager Security Consulting Expertise.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
CISSP Certified System Security Experts for Columbus OhioProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP certification through verified professional work, rigorous study, and formal testing. CISSP Certification indicates mastery of a worldwide standard for IT security. ANSI has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include cybersecurity management procedures, security design and test systems, connection control systems, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.

Learn the details concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals for Columbus OhioProgent's ISSAP Certified security consultants have earned ISSAP status following rigorous examination and extensive hands-on work with network security architecture. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.

Read additional details about Progent's ISSAP Certified Secure System Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security consultant to assist your enterprise to utilize current system security engineering principles and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity features for all key system functions, define efficient design and configuration strategies to provide protection for operations, perform in-depth risk analysis, and propose practical security models that balance your operational requirements with your company's risk tolerance.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Engineers for Columbus OhioThe Certified Information Systems Auditor accreditation is a prestigious achievement that signifies mastery in information system security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive examination administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier security professional trained to assist companies in the areas of IS audit services, IT enforcement, systems and architecture planned useful life, IT service delivery, protecting data assets, and disaster recovery planning.

Read additional information about Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Risk Mitigation Consultants
CRISC-certified IT Risk Experts for Columbus OhioThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and maintain IS control mechanisms to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and execute a business continuity or disaster recovery strategy based on leading practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-Premier consultants for objectively assessing your IS control mechanisms and with the services of Progent's CISM experts for implementing company-wide security policies and procedures.

Read the details about Progent's CRISC Risk Management Services.

GIAC (Global Information Assurance Certification) Support Services
Network Security Engineers with GIAC (Global Information Assurance Certification) for Columbus OhioGlobal Information Assurance Certification was established in 1999 to validate the skill of network security experts. GIAC's goal is to verify that a certified security consultant possesses the knowledge appropriate to deliver support in important areas of system, data, and application software security. GIAC accreditations are acknowledged by businesses and government organizations around the world including U.S. National Security Agency. Progent offers the assistance of certified professionals for any of the security disciplines addressed under GIAC accreditation topics such as assessing IT infrastructure, security incident handling, traffic analysis, web-based application security, and security information and event management (SIEM) solutions.

Learn additional information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Support
If your company is located in Columbus Ohio and you want cybersecurity help, phone Progent at 800-993-9400 or visit Contact Progent.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services

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    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning uncooked information into useful understanding of your business.

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    Progent's Microsoft certified consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.

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    Progent's Experts Team provides consulting in key technologies that include Apple OS networking and programs; Consulting for Linux-powered, UNIX-based, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and specialized program support; CIO, business analyst, and project management outsourcing; Special program development and deployment; Web site, electronic business, EDI, and client information portal design and deployment; SQL management and performance help; Management intelligence expertise; and Telecommunications systems support.

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    Progent has two decades of background helping small and medium-size organizations to design, install, tune, manage, and debug computer networks that incorporate an at-home workforce.

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    Progent’s Microsoft-certified experts can provide organizations of any size consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server provides a central location for your employees or clients to connect to, organize, distribute and interact with useful information, files, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and projects with the data they’ve developed in a way that makes data easy to locate, download and re-use. Progent's certified SharePoint experts can help you to manage your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to create custom mission-critical programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to track your business more effectively, transforming raw data into valuable understanding of your business.

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    Progent's expert support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and design offerings include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.

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    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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    Progent can provide small businesses with an information management professional who can act as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate technology to improve business processes so they align more closely with your corporate goals. Your business can create and install a well conceived information technology strategy without incurring the expense of a full-time senior IT executive.

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    Progent's Microsoft engineers offer in-depth expertise in implementing, operating and debugging all versions of Microsoft Project Server and can deliver a broad variety of cost-effective remote support services based on industry best practices to help organizations of all sizes to receive all the advantages of this powerful project management solution. Consulting support available from Progent include system planning, software configuration and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training classes.

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    Cisco's Meraki MS family of switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting expertise to assist you to design and deploy an efficient network architecture based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and test a disaster recovery strategy, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.

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    Progent's Ekahau-certified Wi-Fi experts can assist your business to design, implement, enhance, manage and debug a Wi-Fi solution customized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.

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    Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small organizations to make the move from the older stand-alone on-premises datacenter to the new hybrid networking model that combines local and virtualized cloud-based resources. Progent's consultants can provide budget-friendly online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential productivity and cost advantages of migrating to Essentials and adopting a hybrid local/cloud-based model for your computing environment. Progent can provide comprehensive project management so you can design and execute a smooth move to Windows Server Essentials, Microsoft 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting, technical support, and customized training.

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    Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of all sizes to plan, deploy, manage, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older releases of Data Protection Manager or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers occasional support for resolving particularly challenging issues, or comprehensive project management support. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.

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    Microsoft System Center 2016 delivers major improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and better cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

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    Progent can provide a variety of low-cost remote and on-premises consulting services to help your business to install, administer, and debug workstations and handhelds powered by Windows, macOS/OS X, Apple iOS, Google Android, or Linux.

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    Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to deal with technical issues that are within their scope, Progent can concentrate on offering hard-to-find services where Progent has little competition. Mid-size companies who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, protected, and efficient.

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    Progent can provide quick access to the skills of seasoned Wi-Fi consultants who can assist organizations to determine the benefits of Ubiquiti UniFi Wi-Fi APs for your business and help you to design, install, maintain, and debug your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to select, configure, and position UniFi wireless APs for your required signal coverage and performance.

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    Progent's Intune consultants can help you to understand the business value of utilizing Microsoft Intune for administering your portable computers including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can help you to define policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and maintain your Intune deployment.

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    Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop support are intended especially for small organizations who need fast availability of a Help Desk Service Center with professional telephone support and effective escalation options but who must work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.

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