To get immediate remote assistance with computer security issues, companies in Columbus, OH, have access to world-class troubleshooting from Progent's security engineers. Progent's remote service consultants are available to offer efficient and low-cost assistance with security emergencies that are impacting the viability of your IT network. Progent's accredited engineers are certified to support environments based on Microsoft, Linux, macOS and OS X, Solaris, and popular versions of UNIX. Progent's broad range of services encompasses firewall expertise, email filtering and encryption, protected network design, and disaster recovery planning. Progent's technical support staff has been awarded the world's top security certifications including GIAC (Global Information Assurance Certification) and ISSAP.
Progent provides online security assistance on a by-the-minute model without minimum minutes and without additional fees for sign-up or off-hour support. By charging by the minute and by providing world-class expertise, Progent's pricing model keeps expenses low and avoids scenarios where simple fixes result in big charges.
We've Been Hacked: What Are We Supposed to Do Now?
If you are now fighting a security emergency, refer to Progent's Urgent Online Computer Help to learn how to receive immediate assistance. Progent has a team of seasoned network security experts who can provide remote and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to protect against future attacks.
For organizations who have prepared in advance for a security breech, the step-by-step incident response procedure promoted by Global Information Assurance Certification is Progent's recommended method of handling a major security incident.
Introduction to Progent's Security Services
Managing computer protection plus preparation for restoring critical information and systems following a security breach requires a continual program involving a variety of tools and procedures. Progent's security consultants can support your organization at all levels in your efforts to secure your IT network, ranging from security audits to designing a comprehensive security plan. Important technologies covered by Progent's experts include Security Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Based Spam and Viruses.
Planning and Implementing Protected Environments
Every organization should have a carefully thought out security strategy that incorporates both proactive and responsive activity. The proactive plan is a set of precautions that helps to minimize vulnerabilities. The reactive strategy specifies activities to assist IT personnel to inventory the damage resulting from an attack, repair the damage, document the event, and revive network functions as soon as feasible. Progent can advise you how to design protection into your company processes. Progent can set up scanning software, create and execute a secure network infrastructure, and propose procedures and policies to maximize the safety of your network. Progent's security experts are ready to help you to set up a firewall, deploy secure online and mobile connectivity to e-mail and data, and configure an effective virtual private network (VPN).
If your company is looking for an economical way for jobbing out your network security administration, Progent's 24x7 Network Support Services include non-stop online network monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that comply with regulatory data security standards. (Find out about Progent's Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
Data Recovery and Security Forensics
Progent provides expertise in restoring networks and computers that have been compromised, are quarantined, or have ceased to function as a result of a security breakdown. Progent can show you how to determine the damage resulting from the attack, restore normal business operations, and retrieve information lost owing to the assault. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining activity logs and using other proven assessment tools. Progent's experience with security consulting reduces your business disruption and permits Progent to propose effective strategies to prevent or contain future attacks.
Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with legal and industry information security regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security vendors to deliver centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's seasoned consultants offer world-class specialized help in vital facets of network protection including:
Vulnerability Audits and Compliance Testing
Progent offers expertise with security evaluation tools like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic system tests to uncover potential security gaps. Progent has broad skills with these and similar utilities and can assist your company to understand assessment reports and react appropriately. Progent's certified security consultants also offer web application testing and can perform thorough evaluation of enterprise-wide security to assess your organization's compliance with major industry security specifications such as FISMA, NIST, and ISO. In addition, Progent can assess the effectiveness of your wireless security covering in-place wireless appliances as well as mobile handsets. Read more details concerning Progent's Information Risk Audits and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide world-class consulting support for Cisco's complete range of security and VPN solutions including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn more details concerning Cisco Security, Virtual Private Network and Wireless Expertise.
Other Firewall and Virtual Private Network Technologies
Stealth Penetration Testing Services
In addition to being expert in a broad range of network security solutions available from Microsoft and Cisco, Progent offers companies of any size expert support for solutions from other popular firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:
Stealth penetration checking is a vital technique for allowing organizations to understand how vulnerable their networks are to potential threats by revealing how thoroughly corporate protection processes and mechanisms hold up to authorized but unannounced penetration efforts launched by seasoned security specialists using the latest hacking methods. Read the details about Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Consulting Expertise
Certified Information Security Manager defines the core skills and international standards of performance that IT security professionals are required to achieve. CISM offers executive management the confidence that those who have been awarded their accreditation possess the background and knowledge to provide effective security management and engineering support. Progent can offer a CISM expert to help your enterprise in key security areas including information protection governance, vulnerability management, data security process control, and crisis response management.
Read more information about Progent's Certified Information Security Manager (CISM) Security Support Assistance.
CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP accreditation as a result of verified professional work, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in an international standard for IT security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include cybersecurity management procedures, security design and test systems, connection control methodology, software development security, operations security, physical security, cryptography, communications, Internet security, and business continuity planning.
Read additional details about Progent's CISSP Support Services.
CISSP-ISSAP Certified Experts for Secure System Architecture
Progent's ISSAP certified security experts are specialists who have been awarded ISSAP status as a result of rigorous testing and significant hands-on work with network security architecture. ISSAP security experts possess in-depth understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Get more details concerning Progent's ISSAP Accredited Secure Network Infrastructure Engineering Services.
CISSP-ISSEP Qualified Cybersecurity Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your organization to follow modern system security engineering theory and processes in system development, review system security designs according to security engineering leading practices, create viable system designs that include compliant security mechanisms for all critical system functions, develop effective design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor credential is a prestigious qualification that signifies expertise in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA international professional association. Progent can provide the services of a CISA-qualified security engineer trained to help companies in the areas of information systems audit services, IT administration, systems and infrastructure planned useful life, IT service delivery, safeguarding information resources, and disaster recovery planning.
Learn additional details about Progent's Certified Information Systems Auditor Professional Expertise.
CRISC-certified Network Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to verify an IT professional's ability to design, deploy, and maintain information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist your company to develop and carry out a workplace continuity strategy based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk management services are complementary to the services available from Progent's CISA-certified security engineers for objectively evaluating your IS management design and also with the expertise of Progent's CISM-certified support professionals for implementing company-wide security policies and procedures.
Get the details about Progent's CRISC-certified Network Risk Management Support.
GIAC Consulting Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security engineers. GIAC's goal is to verify that an accredited professional possesses the knowledge appropriate to deliver support in vital categories of system, information, and application program security. GIAC accreditations are recognized by businesses and institutions all over the world including United States NSA. Progent can provide the help of GIAC certified security engineers for any of the network security services covered within GIAC accreditation programs including auditing perimeters, incident handling, traffic analysis, web services security, and SIEM solutions.
Learn more details about Progent's GIAC Information Assurance Services.
Contact Progent for Network Security Help
If your business is situated in Columbus or elsewhere in the state of Ohio and you're trying to find network security support services, telephone Progent at 800-993-9400 or go to Contact Progent.