For fast online help with computer security issues, businesses in Columbus Ohio have access to world-class support from Progent's security engineers. Progent's online service consultants are ready to offer fast and low-cost help with security emergencies that are impacting the productivity of your IT network. Progent's accredited security consultants are certified to support environments powered by Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver world-class guidance for vital cybersecurity and restoration technologies such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's broad array of services covers firewall expertise, email security, protected system architecture, and disaster recovery planning. Progent's technical support team has been awarded the world's top security credentials including CISA and Certified Information Systems Security Professional (CISSP).

Progent provides online security help on a by-the-minute model with no minimum times and without extra fees for setup or after hours support. By billing per minute and by delivering world-class support, Progent's billing structure keeps costs low and avoids situations where quick fixes turn into big expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may be slower to recognize a penetration and are least able to organize a rapid and coordinated response. The more lateral progress ransomware can achieve within a target's system, the longer it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses to identify and isolate breached devices and guard undamaged assets from being penetrated. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Can We Do Now?
Cybersecurity ConsultantsIn case you are currently faced with a security crisis other than ransomware, visit Progent's Urgent Online Network Help to find out how to receive fast aid. Progent has a pool of certified cybersecurity experts who offer online and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security defense to guard against future exploits.

For companies who have planned in advance for a security breach, the step-by-step post-attack handling model promoted by Global Information Assurance Certification is Progent's preferred method of reacting to a serious security incident.

Overview of Security Expertise
Managing data security and preparedness for recovering critical information and functions following an attack requires an on-going effort that entails an array of tools and processes. Progent's certified security experts can assist your organization at any level in your attempt to guard your information network, ranging from security evaluation to designing a comprehensive security strategy. Key areas covered by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Protection from Email-Borne Spam and Viruses.

Planning and Implementing Protected Environments
Every business should develop a thoroughly thought out security plan that incorporates both preventive and responsive elements. The pre-attack plan is a collection of steps that works to minimize security gaps. The reactive strategy specifies procedures to assist IT staff to evaluate the damage caused by a breach, remediate the damage, record the event, and restore network activity as soon as feasible. Progent can show you how to build protection into your company processes. Progent can install auditing utilities, create and execute a secure computer infrastructure, and propose processes and policies that will enhance the protection of your information system. Progent's security experts are available to assist you to configure a firewall, deploy safe remote connectivity to e-mail and data, and configure an effective VPN.

If you are interested in an economical option for jobbing out your network security management, Progent's Round-the-clock Network Support Services feature non-stop remote system tracking and immediate response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based resources and that comply with regulatory data security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

Data Recovery and Failure Analysis
Progent has expertise in recovering networks and servers that have been hacked, are in question, or have failed because of a security breakdown. Progent can show you how to assess the losses caused by the breach, restore ordinary business operations, and retrieve information lost owing to the event. Progent's certified engineers can also oversee a thorough failure evaluation by examining event logs and using a variety of advanced forensics tools. Progent's experience with security problems minimizes your business disruption and allows Progent to recommend efficient measures to avoid or mitigate new assaults.

Ransomware Removal and Restoration Expertise
Progent offers the services of proven ransomware recovery consultants with the knowledge to rebuild a network compromised by a ransomware virus such as Ryuk, WannaCry, NotPetya, or Locky. For more information, visit ransomware removal and restoration expertise.

Work-from-Home (WFH) Cybersecurity Solutions
At-home workers commonly use their own computers and usually work in a poorly secured physical space. This situation increases their vulnerability to malware attacks and requires careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user training, and the creation of policies based on best practices. Progent's veteran roster of at-home workforce support consultants can help you to plan, deploy and maintain a compliant cybersecurity solution that guards critical information assets in networks that include an at-home workforce as well as hybrid workers.

Patch Management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your ever-evolving information network. Besides optimizing the protection and reliability of your computer network, Progent's software/firmware update management services free up time for your IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your network. Learn more about Progent's software/firmware update management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat defense platform that includes computer learning software and advanced services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in minutes to defend popular endpoints against modern cyberthreats such as ransomware, known and new malware, trojan viruses, hacking tools, RAM exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial endpoint response software activated by Progent to provide control and visibility of a client's system in the first stages of a ransomware emergency. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response services.

Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, programmable assessment of your internal and perimeter network to help you uncover, prioritize, fix, and verify security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically insert decoys called tripwires like fake files or credentials to detect whether your system is currently under attack along high-risk attack vectors. Tripwires provide enough detail to allow you to take action promptly with your SIEM workflows before an assailant can compromise your environment. Progent can provide the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure in order to determine your current security profile. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and implement a cohesive cybersecurity strategy that streamlines management and delivers maximum protection for on-prem, multi-cloud, and perimeter IT resources. To learn additional information about Progent's threat assessment services based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Pentest Platform.

Stealth Penetration (PEN) Security Testing Services
Stealth penetration checking is an important part of any overall network security plan. Progent's security professionals can perform extensive penetration checks without the awareness of your company's in-house network support staff. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event log analysis are correctly configured and actively monitored. Progent can implement continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and ill-advised product defaults can be chained together by hackers into the multi-front attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Experts.

Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight series of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Top features include single-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore technology vendors to create ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and allow non-disruptive backup and fast recovery of vital files, applications, images, and virtual machines. ProSight DPS helps you avoid data loss resulting from equipment failures, natural calamities, fire, malware such as ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services available in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these managed services are best suited for your network.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm who you are on a device that only you possess and that is accessed using a different network channel. A broad selection of out-of-band devices can be utilized as this added means of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You can register multiple verification devices. To learn more about ProSight Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to a different hardware environment without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's seasoned consultants can provide unique specialized help in key facets of network protection such as:

Vulnerability Evaluation and Compliance Testing
Progent provides experience with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a set of comprehensive system scans to reveal possible security problems. Progent has extensive skills with testing tools and can assist your company to understand assessment reports and react efficiently. Progent's security engineers also can perform web software validation and can perform expert evaluation of enterprise-wide security to determine your organization's compliance with major worldwide security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the strength of your wireless protection covering in-place wireless equipment plus mobile handsets. Find out more information about Progent's Information Risk Audits and Security Compliance Testing.

Cisco Network Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's entire range of security and Virtual Private Network products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn more details concerning Cisco Security, Virtual Private Network and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network (VPN) Technologies
As well as supporting a broad range of security solutions from Microsoft and Cisco, Progent can provide organizations of any size top-level engineering services for solutions from other important firewall and VPN vendors. Progent's consultants offer:

CISM Security Support Expertise
Certified Information Security Manager Experts for Columbus OhioCertified Information Security Manager defines the fundamental competencies and worldwide standards of service that information technology security professionals are required to achieve. It provides business management the assurance that consultants who have been awarded their CISM possess the background and knowledge to offer effective security administration and engineering services. Progent can provide a CISM-certified consultant to assist your organization in key security disciplines including data protection governance, risk assessment, information protection process control, and crisis handling support.

Get additional information concerning Progent's Certified Information Security Manager (CISM) Security Support Services.

CISSP Security Consulting Services
CISSP Certified System Security Experts for Columbus OhioProgent's CISSP consultants are cybersecurity engineers who have been awarded CISSP certification through verified experience, extensive study, and exhaustive testing. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity administration practices, security design and test systems, access permission systems, applications development security, operations security, physical security, encryption, communications, network security, and business continuity planning.

Find out more details about Progent's CISSP Support Services.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Columbus OhioProgent's ISSAP Premier security consultants have been awarded ISSAP accreditation after thorough testing and significant hands-on work with network security architecture. ISSAP consultants possess in-depth understanding of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.

Find out more information concerning Progent's ISSAP Certified Secure System Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ExpertsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to help your enterprise to follow modern system security engineering principles and processes in system development, review system security designs based on cybersecurity engineering best practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop effective configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Expertise
CISA Cybersecurity Auditor Consultants for Columbus OhioThe CISA accreditation is a prestigious achievement that represents mastery in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants undergo an exhaustive test administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified security consultant able to help businesses in the areas of information systems audit process, information technology enforcement, systems and infrastructure planned useful life, IT support, protecting data assets, and business continuity planning.

Find out more details concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC Risk Management Consultants
CRISC-certified Network Risk Experts for Columbus OhioThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain information system controls to reduce risk. Progent offers the expertise of a CRISC-certified consultant to help your company to create and execute a business continuity plan based on industry best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget. Progent's risk mitigation expertise is complementary to the services available from Progent's CISA-Premier consultants for objectively assessing your IT management design and with the services of Progent's CISM-certified support professionals for designing security policies and procedures.

Read additional details about Progent's CRISC Risk Management Expertise.

GIAC Support Expertise
Network Security Consultants with GIAC (Global Information Assurance Certification) for Columbus OhioGIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of computer security experts. GIAC's mission is to verify that an accredited security consultant possesses the knowledge appropriate to provide support in key categories of network, information, and application security. GIAC accreditations are recognized by businesses and government organizations all over the world including U.S. National Security Agency (NSA). Progent can provide the support of GIAC certified security engineers for any of the security services addressed under GIAC certification topics such as assessing networks, security incident response, traffic analysis, web services security, and SIEM solutions.

Find out additional details about Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Expertise
If your company is located in Columbus Ohio and you're trying to find network security help, phone Progent at 800-993-9400 or go to Contact Progent.

Columbus region Contact Information:
Progent offers consulting services and onsite technical support throughout Columbus and the surrounding metro areas.

Onsite IT Consulting
Progent locations in Columbus region

City Address Phone Link
Akron 1717 Brittain Rd
Akron, OH 44310
United States
(234) 285-6100 Akron Network Support Services
Cincinnati 250 East 5th Street, 15th Floor
Cincinnati, OH 45202
United States
(513) 808-9721 Cincinnati Network Support Services
Cleveland 2515 Jay Ave.
Cleveland, OH 44113
United States
(440) 596-5997 Cleveland Network Support Services
Columbus 20 S 3rd St, Suite 210
Columbus, OH 43215
United States
(614) 826-7776 Columbus Network Support Services
Dayton 301 W 1st St, Suite 200
Dayton, OH 45402
United States
(937) 519-4355 Dayton Network Support Services
Detroit 535 Griswold St
Detroit, MI 48226
United States
(248) 233-9443 Detroit Network Support Services
Fort Wayne 921 E Dupont Rd
Fort Wayne, IN 46825
United States
(260) 264-4700 Fort Wayne Network Support Services
Indianapolis 3960 Southeastern Avenue
Indianapolis, IN 46204
United States
(317) 800-7667 Indianapolis Network Support Services
Lexington-Fayette Lexington Main Street Suites, 710 E. Main Street
Lexington, KY 40502
United States
(859) 475-0030 Lexington-Fayette Network Support Services
Louisville 1229 S Shelby St
Louisville, KY 40203
United States
(502) 287-0202 Louisville Network Support Services
Pittsburgh 606 Liberty Ave
Pittsburgh, PA 15222
United States
(412) 387-1444 Pittsburgh Network Support Services
Southfield 19785 W 12 Mile Rd
Southfield, MI 48076
United States
(248) 233-9443 Southfield Network Support Services
Toledo 5533 Southwyck Boulevard, Suite 101
Toledo, OH 43614
United States
(419) 930-5536 Toledo Network Support Services




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