Fast Remote Help for Columbus Ohio Information Networks
Urgent Phone Technical Support for Columbus SystemsFor companies located in Columbus Ohio, Progent provides remote technical support for networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have provided online troubleshooting to companies in every state in the U.S. (Refer to recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to help with complex networking problems, as well as the assistance of CISA and CISSP-accredited security experts to help with advanced security design and troubleshooting jobs.

Progent's remote technical support experts offer excellent leverage because they possess the practical experience and are equipped with the sophisticated technology necessary to solve most network problems quickly. This lowers immediate expenses because service calls require minimal chargeable consulting minutes. Online help also eliminates the cost of dispatching a consultant to your location. Your company saves additionally with incidental expenses by minimizing or eliminating network downtime and associated costs resulting from business disruption, upset customers and vendors, unproductive employees, and de-focused executives. Progent's extensive remote technical support expertise is particularly valuable in environments that depend on public clouds for vital network infrastructure or software like Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite tech support may not be useful.

Progent's pricing model for remote support is structured to stretch your network support investment. Progent charges per minute for phone consulting, so you are invoiced just for the services that you actually get. In contrast to typical online service firms, Progent requires no initialization surcharge or minimum fees. Progent's one-minute billing unit and simple model for billing do away with situations where speedy. minor repairs somehow turn into large bills. Progent's penchant for solving technical issues quickly means you spends less cash.

Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has refined a set of customized technologies and field-proven methodologies which permit the maximum level of efficiency for remote consulting and repair for information systems of any size. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors such as Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology allows the engineers of Progent's Technical Response Center to link to your network remotely without breaching system security.

Progent's powerful service database application maintains thorough records for all support that Progent's customers have been provided. Progent's staff engineers have access to the details of all help provided to every customer by every consultant. This database of trouble tickets and solutions is structured as an easily retrievable internal database that enables Progent's remote support experts to share their experiences with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's extensive list of accreditations and close associations with major vendors including Cisco and Microsoft make available other vast technical databases and allow fast response from manufacturers' in-house engineering staff with the result that Progent's remote service experts can find the best resolutions in the least time.

Remote technical support services offered by Progent to businesses in Columbus Ohio include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price services designed to enable small and mid-size businesses to benefit from the same cutting-edge technology deployed by some of the industry's top corporations. The ProSight line of IT management outsourcing services addresses all critical facets of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based AV products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, optimize and troubleshoot their connectivity hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex network management processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your assigned Progent consultant so all potential issues can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with government and industry security requirements, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient AV and backup/recovery environment that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for contract information technology programs. Billing charges for ongoing consulting projects are determined according to the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology enables clients to execute major initiatives economically and on schedule. Progent's project-based remote consulting solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center service options for organizations with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk Services provide smaller businesses a complete solution that handles all facets of online desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most issues.

    Progent’s Co-managed Help Desk services allow your business to split responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the leading professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk team of seasoned network consultants offers your clients in Columbus Ohio fast contact with a dependable support resource with substantial background providing telephone-based help and online troubleshooting for IT systems that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to give the Help Desk recognition as a major contributor to company performance, and Progent's goal is to resolve rather than simply record technical problems.

  • Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Experts Group provides phone-based and in-depth consulting expertise and education in specific application fields including ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting, programming, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Office 365 Word, and Office 365 Excel. To read additional information concerning Progent's consulting, programming, and education services, go to Progent's Applications Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; cohesive integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts offer advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and install a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate smoothly from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent can deliver organizations in Columbus Ohio online hybrid network monitoring by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can customize SCOM to accommodate your business so your computer support is proactive and automated. By exposing looming trouble spots before they result in downtime, system monitoring can head off stressful and expensive service failures. Progent can also use network monitoring tools such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or systems that incorporate a variety of platforms.
How Your Columbus Company Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about urgent remote support with Microsoft, macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Online Help, telephone 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Columbus Ohio, Progent's phone-based computer support engineers can provide effective and economical IT support the moment your organization requires it. More than 15 years of providing online repair services has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to develop world-class troubleshooting skills and to fine tune remote connectivity tools to repair computer problems rapidly while eliminating the cost and lost time associated with on-premises support calls.

Even if your Columbus business relies on a local freelance consultant or maintains a full time IT staff that know how to deal with ordinary network issues, Progent’s Microsoft and Cisco certified consultants are available to provide a convenient and seamless remote expansion of your local resources in cases when your usual IT support personnel either lack the time or the knowledge to deal with unexpected network emergencies or particularly challenging integration projects.

Features of Progent's Remote Computer Services for Columbus Ohio
Progent's online help, remote troubleshooting, system security consulting, and system management services give companies in Columbus Ohio unparalleled leverage for your IT investment. Whether you require occasional phone help and Internet-based network repair or full-time Help Desk call center support and system management, Progent's experts can provide your company enterprise-level network support while allowing you to avoid the expense and administration overhead of running a large internal IT staff. Key features of Progent's National Remote Support program include:

How Is Progent Different from Other Service Organizations?
Progent is a Microsoft Partner support firm and Progent's staff size, range of IT experience, fine tuned remote support tools, and familiarity with corporate IT enable companies to avoid the limitations associated with exclusive dependence on smaller consulting organizations, independent freelance service providers, or limited in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progent’s staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of IT support, executing a broad range of technical tasks for a large mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its support staff. This means that you get not just expert IT capability, but also a support engineer with proven methods for applying computer knowledge to resolve actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for online support and on-premises help per minute. As a result, you are invoiced exclusively for delivered support. Progent does not impose a higher rate for after-hours or emergency support, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no minimum fee and requires no monthly commitment for services provided during regular business hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's fine granularity avoids big invoices for fast fixes so you won't be tempted to permit less critical problems to fester.

  • Complete Documentation of Delivered Services
    Progent has developed a comprehensive support reporting system that records and organizes complete documentation for all delivered services. Unlike many freelance consultants or small support organizations who offer minimal documentation or details of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service documentation sent by every staff member to each customer. The discipline of detailing and organizing support activity results in more efficient support and eliminates a slew of common problems such as when a service customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.

  • Remote Network Monitoring with MS System Center Operations Manager
    Progent is one of the only support companies to offer 24x7 remote tracking services based on MS System Center Operations Manager. MS System Center Operations Manager allows your network maintenance to be anticipatory instead of reactive. By uncovering possible problems before they cause lost productivity, system monitoring can keep your IT network from stressful and expensive service disruptions.
How Does My Business Start Receiving Remote Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, go to Immediate Network Support.



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    Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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  • Information Technology Consulting Windows Server 2016 Health Service Windows Server 2016 Integration Configuration
  • Integration Support Outlook autodiscover 24x7x365 Office 365 mail flow Remote Troubleshooting
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  • Meraki MR72 Access Point Configuration Meraki MR18 Access Point Technology Consulting
  • Microsoft Certified Expert Dynamics GP Analytical Accounting Consulting Dynamics GP Excel Reports Developer

    • Juniper Junos os Security Consultant
    Juniper Junos Configuration Security Audit Services

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Microsoft Certified Partner Intune Company Portal Support and Integration Microsoft Intune Migration Configuration

    • Windows Server 2012R2 Hyper-V Virtual Switch Network Engineer
    Technical Support Windows Server 2012R2 Hyper-V Virtual Switch

    Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline IT administration, help with application development, and build and test a DR/BC plan.

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    • Microsoft Exchange Upgrade Onsite Technical Support
    Specialist Exchange 2003 Upgrade

    Progent's Microsoft-certified consultants offer computer support and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the entire line of Microsoft server platforms. Progent's migration, integration, administration, and troubleshooting expertise for Exchange Server 2003 include system design, installation, project management, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.

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  • Microsoft Development Firm SQL Integration SQL Server Capacity Planning
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  • Microsoft Expert SQL Server 2019 Express Engineer 24/7 SQL Server 2019 High Availability Onsite Technical Support
  • Microsoft ISA Server Specialists Microsoft ISA Server Support

    • Engineers Private Clouds for Small Businesses
    Virtual Server Private Cloud Hosting Consultant

    Progent's Private Cloud Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to transfer to another host. Progent's Private Cloud Hosting options are based on proven virtualization technologies that allow small companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.

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  • Microsoft Office Server Consultants Microsoft Office Technical Firms
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    GIAC Security and Compliance Test Consultancy

    Global Information Assurance Certification was founded in 1999 to validate the skill of computer security experts. GIAC certifications are acknowledged by businesses and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with all of the security capabilities covered under GIAC certification including evaluating network vulnerability, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.

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    Microsoft ISA 2004 Server Integration Services

    Progent's certified ISA Server consulting experts have broad backgrounds creating corporate security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA Server engineer can help your small company plan and deploy a configuration of ISA Server 2004 that supports your information security needs without restricting your network.

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    • Microsoft Office 2003 Integration Company
    Microsoft Office System Networking Services

    To deliver cost-effective network support for small businesses, Progent offers full-service computer outsourcing plans that give small businesses quick access to technical help without forcing you to recruit, train, and maintain a large in-house IT staff. Progent’s IT outsourcing services offer you an affordable way for building a protected and robust environment for your important Microsoft Windows office productivity suites such as Office XP and Office 2003.

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    • Professionals SQL Server 2017 OLTP
    SQL Server 2017 Management Studio Remote Consulting

    Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from as-needed design assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.

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    • Les Kent has a 35-year track record of successful technology integration, executive management, sales, and operations. He has shown a knack for developing elegant IT solutions while working as a system architect, programmer, project manager, deployment consultant, and problem solver for small companies, start-ups, and global enterprises.

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  • Online Support Services Microsoft SharePoint Server 2010 Port Columbus International Airport CMH 24-Hour Consultant Services Microsoft SharePoint Server Columbus Ohio
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    • Citrix XenDesktop desktop virtualization Services
    Technology Professional Citrix desktop virtualization

    Citrix offers a powerful line of platforms that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business advantages of Citrix virtualization products and help you plan, test, deploy, optimize, and maintain Citrix solutions.

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    • Engineer Cisco Firepower NGFW Firewalls
    Cisco Firepower 1000 Series Firewalls Remote Consulting

    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management of advanced security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.

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    • IT Services Sales Office
    Branch Offices Integration Support

    Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to build an unmatched capability for serving branch offices that need IT help with the flexibility associated with with small firms but which includes professional communications, thorough documentation, and adherence to corporate IT standards. If your enterprise maintains a remote office located anywhere in or any area served by Progent's engineers, Progent can provide a wide range of onsite and off-site IT support services and network architecture expertise.

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    • Computer Engineer Office 365 Single Sign On
    Microsoft 365 Exchange Online and on-premises Exchange Setup and Support

    Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.

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    Sun Solaris On-site Technical Support

    Progent's Solaris platform support services provide small and mid-size companies and developers support for administering and supporting Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization contact with Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of experience offers you an easy single source to help you create and manage a secure and reliable cross-platform connectivity and communications solution that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

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    • Live Online Office Word Trainer
    Remote Live Online Microsoft Access Learn

    Progent provides customized online instruction for popular desktop applications and operating systems including Office and Office 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online training offers the benefits of conventional in-person instruction, including instant interaction between students and trainers, but eliminates the expenses of transportation and the challenge of trying to accommodate the schedules of multiple trainees. Available to individuals or classes of any size, Progent's virtual training permits the instructor to run the class from a remote office and the students can be dispersed throughout an office or all over the country. Live online learning utilizes proven teaching mechanisms like virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific subjects or longer in duration and broader in coverage.

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    • Consult ProSight Private Cloud Hosting Services
    Consultant Services ProSight Small Business Private Clouds

    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting services are built on mature virtualization technologies that enable small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.

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    • IP Communications Computer Consulting
    SPA300 Series IP Phone Professional

    Progent's Cisco certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

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    • Microsoft Office 2000 Integration Group
    Small Business Computer Consulting Companies Microsoft Office System

    Progent’s computer outsourcing support offerings for small businesses include planning Server 2003, Microsoft .NET Server, and BackOffice systems, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person repair, resolving chronic integration problems, and producing a company-wide security strategy. Progent can help you enhance system reliability and performance via non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers special project assistance for large-scale migrations and can help with requirements assessment, product identification, bill of materials production, vendor selection, purchasing coordination, and full documentation. Progent’s computer outsourcing service also features education for office productivity packages such as Microsoft Office.

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