Fast Remote Technical Support for Columbus Ohio IT Networks
Fast Phone Support for Columbus NetworksFor companies located in Columbus Ohio, Progent offers remote help for computer systems based on any combination of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have delivered remote support to businesses in every state in the United States. (Refer to recommendations from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-certified engineers to solve challenging networking issues, plus the assistance of CISSP-certified security consultants to handle high-level security design and diagnostic issues.

Progent's online technical support experts offer excellent value because they have the practical background and are equipped with the sophisticated tools required to solve most network problems rapidly. This lowers direct expenses since solutions accumulate fewer chargeable minutes. Online help also avoids the expense of sending an engineer to your office. Your organization benefits even more in incidental expenses by minimizing or eliminating system downtime and associated losses due to business discontinuity, upset clients, unproductive employees, and distracted executives. Progent's advanced online technical support expertise is particularly valuable in environments that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's billing policy for remote help is structured to stretch your IT service investment. Progent bills on a per-minute basis for phone assistance, so you pay just for the support that you receive. In contrast to typical remote support companies, Progent asks for no startup fee or minimum payments. Progent's per-minute granularity and simple model for billing eliminate scenarios where speedy. minor repairs somehow end up as big tabs. Progent's penchant for solving technical issues efficiently means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has fine tuned a collection of optimized tools and proven processes that ensure the maximum level of efficiency for online technical support and repair for information networks of all sizes. Progent offers protected Virtual Private Network support for gateways from multiple leading sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN connectivity permits the engineers of Progent's remote service group to interface to your system remotely without breaching corporate security.

Progent's proven technical support database system includes comprehensive documentation for all service that Progent's clients have received. Progent's staff engineers have the benefit of the specifics of all help rendered to every Progent client by every Progent engineer. This archive of anomalies and solutions is stored as a conveniently searchable internal knowledge base that enables Progent's online support professionals to share their knowledge company-wide to make sure that the efficiency of Progent's technical support improves over time. Progent's extensive list of accreditations and working relationships with major vendors including Cisco and Microsoft open up additional extensive technical databases and permit fast access to vendors' internal support staff with the result that Progent's remote consulting experts are able to determine the best solutions quickly.

Online support offered by Progent to companies in Columbus Ohio include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent offers a selection of affordable, fixed-price managed services designed to enable small and mid-size businesses to utilize the same best-of-breed technology used by many of the world's leading corporations. Progent's ProSight portfolio of network management outsourcing services addresses all critical aspects of information technology such as email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior analysis tools to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's unique needs and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services, a portfolio of management offerings that provide backup-as-a-service. ProSight DPS products automate and monitor your data backup operations and enable transparent backup and rapid recovery of important files/folders, applications, images, plus VMs. ProSight DPS lets your business protect against data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these managed services are most appropriate for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide organizations of any size a flexible and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. Besides optimizing the protection and reliability of your computer network, Progent's software/firmware update management services permit your in-house IT staff to concentrate on line-of-business initiatives and tasks that derive maximum business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, when you sign into a secured online account and enter your password you are requested to confirm your identity via a unit that only you possess and that uses a different network channel. A broad selection of out-of-band devices can be used as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. To learn more about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent�s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their connectivity appliances like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance issues. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent�s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent consultant so all looming problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and managing your IT documentation, you can eliminate up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you�re making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and higher availability. Learn more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your company's preparedness to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing cybersecurity posture and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective security and backup environment that aligns with your business requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent offers the skills of world-class remote consulting experts for contract information technology programs. Billing charges for ongoing consulting projects are determined according to the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows clients to execute critical projects economically and on schedule. Progent's project-based online consulting services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk support programs for organizations with networks based on Windows, Cisco, macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services provide small organizations a complete service desk solution that manages all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers service desk support at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex problems.

    Progent's Call Center consulting services can support you in establishing an effective new Help Desk or improving your current organization, selecting or modifying Help Desk Call Center software products to meet the special demands of your company, or adding temporary online personnel to work with your existing Help Desk Call Center group to handle demanding events such as software migrations, major upgrades, or rolling out new business software.

    Progent's Help Desk team of veteran network professionals gives your clients in Columbus Ohio immediate contact with an effective network service resource with substantial experience delivering telephone-based support and online troubleshooting for computer environments based on Windows, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's focus is to earn the Help Desk Call Center perception as a significant contributor to company efficiency, and Progent's intent is to solve rather than simply report network problems.

  • Applications Services: Training, Customization, and Problem Solving
    Progent's Applications Consulting Group offers online and in-depth consulting expertise and training in specific business application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, programming, and training for Microsoft applications including Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft 365 Excel. To learn more about Progent's expertise, customization, and training services, visit Progent's Applications Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    System Center centralizes and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of multi-OS environments that incorporate Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center consulting experts can provide world-class online and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of System Center2, expand or tune your current one, migrate smoothly from an earlier release of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent offers companies in Columbus Ohio online hybrid network monitoring and reporting by providing Microsoft System Center Operations Manager consulting. Progent can customize Operations Manager to fit your environment so your IT support is proactive and automated. By uncovering looming issues before they cause crashes, remote monitoring can head off stressful and costly information system failures. Progent can also assist with system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows environments, or systems based on a variety of operating systems.
How Your Columbus Company Can Contact Progent's Remote Service Professionals
To contact Progent about urgent phone-based assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Columbus Ohio, Progent's online computer support engineers are ready to deliver effective and cost-effective system support whenever your business needs it. More than a decade of offering remote repair services has led to Microsoft Partner certification for Progent's consultants and has helped Progent to acquire high-end troubleshooting capability and to fine tune online connectivity tools to fix network problems rapidly while avoiding the cost and lost productivity that comes with in-person support calls.

Even if your Columbus office works with a regular freelance support technician or employs a full time organization that can handle common network issues, Progent's Microsoft certified engineers can still provide an easy and transparent remote extension of your on-site resources in cases when your usual IT support personnel either lack the time or the expertise to solve sudden network crises or especially complex integration projects.

Features of Progent's Online Computer Services for Columbus Ohio
Progent's phone support, Internet-based troubleshooting, system security consulting, and network management services give offices in Columbus Ohio unparalleled leverage for your support investment. Whether you require one-time telephone support and Internet-based troubleshooting or full-time Help Desk services and network management, Progent's experts can provide your office enterprise-level IT support while permitting you to eliminate the cost and hassle of carrying a full-service internal IT organization. Highlights of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's head count, breadth of technical expertise, fine tuned remote support software, and familiarity with corporate IT enable offices to escape the pitfalls associated with excessive dependence on smaller service organizations, individual freelance consultants, or limited in-house IT help.

Progent adds value by providing:

  • Best Practices
    Progents team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, at the forefront of IT support, executing a wide variety of IT projects for a large array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent teaches its support personnel. This ensures that you get not just expert IT capability, but also a support engineer with proven methods for applying computer knowledge to fix real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person visits per minute. Consequently, you owe exclusively for received support. Progent does not impose a higher rate for after-hours or emergency service, and within California or in regions where Progent offers on-premises service, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no service activation charge and requires no retainer for support services provided during regular working hours. Many support organizations demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you won't be tempted to permit less critical problems to fester.

  • Complete Records of Delivered Services
    Progent has created a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or local service firms who provide minimal documentation or specifics of services done, every service provided by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports transmitted by every staff member to each client. The practice of detailing and archiving support activity results in more efficient support and avoids a variety of typical problems such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

  • Remote Server Monitoring with Microsoft Operations Manager
    Progent is one of the few consulting firms to provide 24x7 remote tracking services powered by Microsoft System Center Operations Manager. MS System Center Operations Manager allows your computer support to be proactive rather than reactive. By revealing possible problems before they cause lost productivity, network monitoring can keep your information network from stressful and expensive availability disruptions.
How Does Our Company Start Receiving Online Computer Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



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    Cisco's wireless IP phones are industrial-grade wireless handsets intended for workers who are on the move within office, hospitality, retail or other venues where IT management requires portable phones that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and optimize many components of your wireless infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer online and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.

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    Progent can help small and medium-size organizations to configure and troubleshoot video conferencing platforms to allow their remote workforce to communicate efficiently with colleagues and clients.

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    For companies that have a combination of Apple Mac and Windows computers, there exist two basic solutions for using Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to connect a Mac to a remote Windows-based computer to run Windows applications and share network resources. Microsoft's Virtual PC for Mac emulates Windows on an Apple Mac computer so you can use Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your organization to maintain these solutions for running Windows software on your Apple Macs and can also assist your company to evaluate and configure third-party products for Microsoft Windows PC simulation.

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    Progent's Windows consulting experts can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 provided by Progent include ROI analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management, teleworker access, data and identity security, automated provisioning and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and ongoing consulting support.

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    Cisco's Small Business series of access points are Linux-based units designed as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network consultants can provide online or on-premises integration and debugging support to assist you to design, implement, update, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any scale or topology.

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    Progent can help small businesses to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you avoid the common mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting, application development, and debugging services for businesses of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud components into a seamless intranet system.

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    Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your business, conduct test implementations to verify Hyper-V's compatibility with your production software, evaluate your network and server architecture for smooth operation with virtualization solutions, assist you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management staff to monitor and administer Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, design and test disaster recovery processes that maximize network availability, and deliver continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk services.

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    Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of all sizes to integrate, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Exchange Servers and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit messages, examine the Exchange global address list, copy addresses, sync up calendars, and alert fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage training.

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    Progent's Ekahau-certified Wi-Fi consultants can assist your business to design, implement, optimize, manage and debug a Wi-Fi solution adapted to your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF analysis.

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    Progents Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP family, provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP is easy to install and configure, and with its segmented approach you can license only the functions you currently require, with the option to expand users and enlarge functionality in the future. Progents Microsoft Dynamics GP Software support experts can help you deploy, customize and administer Dynamics GP 2010 and also older editions of Dynamics GP/Great Plains.

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    Progents Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small and mid-size organizations to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, fault-tolerant network design, data backup and restore systems, and transparent system maintenance. Progents business continuity experts can assist your company to develop and test an efficient business continuity plan that aligns with your business goals and budget. Progents disaster recovery specialists can help you to architect, implement, and maintain resilient technologies including non-stop Internet connectivity, virtualization, fail-over clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

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