Fast and Affordable Online Troubleshooting for Columbus Computer Networks
Immediate Phone Help for Columbus SystemsFor businesses located in Columbus or anywhere in the state of Ohio, Progent provides remote help for networks based on Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified professionals have delivered remote troubleshooting to businesses in every state in the United States. (Check out recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified network specialists to handle challenging infrastructure issues, as well as the services of CISSP-certified cybersecurity experts to handle high-level security design and diagnostic jobs.

Progent's remote support engineers offer excellent value because they have the real-world experience and have access to the sophisticated technology needed to resolve most information system issues rapidly. Efficient support reduces immediate expenses since service calls accumulate minimal billable consulting minutes. Online support also avoids the expense of sending a consultant to your site. Your company benefits additionally with indirect expenses by minimizing or eliminating network outages and related costs stemming from business disruption, disgruntled clients, idle workers, and de-focused management. Progent's extensive online consulting experience is especially valuable in environments that rely on public clouds for critical infrastructure or software like Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises support may not be an alternative.

Progent's billing policy for online help is designed to leverage your IT service investment. Progent bills by the minute for phone consulting, so you are billed just for the support that you receive. Unlike many remote support companies, Progent requires no service activation surcharge or minimum payments. Progent's one-minute billing unit and simple policy for billing avoid situations where speedy. minor solutions manage to turn into large tabs. Progent's penchant for disposing of technical issues quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has refined an arsenal of optimized technologies and proven processes which permit the highest level of effectiveness for online consulting and repair for information systems of any size. Progent offers secure VPN support for VPN gateways from a variety of leading companies such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the experts of Progent's Technical Response Center to access your network without breaching corporate security.

Progent's sophisticated service reporting system stores extensive documentation describing the service that Progent's clients have been provided. Progent's team consultants have access to the history of support rendered to each Progent customer by any engineer. This archive of problems and solutions is structured as a quickly accessible internal knowledge base that enables Progent's online technical experts to communicate their knowledge company-wide to make sure that the value of Progent's technical support improves daily. Progent's high-level accreditations and working associations with major technology companies such as Cisco and Microsoft open up other massive support databases and permit quick access to manufacturers' in-house engineering staff so Progent's remote consulting specialists can determine the best solutions in the least time.

Online support services offered by Progent to businesses in Columbus and anywhere in the state of Ohio include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of low-cost, flat-rate managed services intended to enable small and medium-size organizations to utilize the same cutting-edge IT solutions deployed by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services covers all key aspects of modern networking including email protection, security and compliance, automated backup/recovery, infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map, monitor, optimize and debug their networking hardware like switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your Progent engineering consultant so all looming issues can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) environment. Both also come with one year of advanced remote network monitoring and management. Benefits can include easier network management, improved compliance with information security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and less downtime. Learn more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup system that meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Special Support Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for special information technology projects. Billing rates for longer-term consulting projects are set based on the level of expertise of the consultants required. Progent's background in these special fields of information technology enables customers to complete critical initiatives within budget and on schedule. Progent's project-based online consulting services include:

  • Call Center Expertise
    Progent's Call Center service options for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive solution that handles all aspects of online desktop technical support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides call desk services at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to resolve challenging issues.

    Progent's Help Desk consulting support can assist you in building an efficient new Help Desk or enhancing your established organization, identifying or enhancing Help Desk Call Center software products to handle the special needs of your company, or adding occasional phone support staff to supplement your existing Call Center team to deal with high-demand events like software transitions, major upgrades, or installing brand new applications.

    Progent's Call Center team of veteran network experts provides your computer users in Columbus or anywhere in the state of Ohio rapid access to an efficient network service group with extensive experience providing telephone-based consulting and online troubleshooting for networks powered by Windows, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Call Center the reputation as a significant driver of company success, and Progent's intent is to resolve and not just annotate IT issues.

  • Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Experts Team offers phone-based professional engineering expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, custom programming, and training for familiar Microsoft business applications including CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's consulting, custom development, and training offerings, refer to Progent's Business Application Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the administration of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless management of mixed-OS networks that incorporate Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, expand or tune your current one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Columbus, or anywhere in the state of Ohio, remote IT infrastructure monitoring by providing System Center Operations Manager (SCOM) consulting and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt Operations Manager to suit your business so your IT support is proactive rather than reactive. By detecting emerging trouble spots before they expand into crashes, remote monitoring can minimize inconvenient and costly network failures. Progent can also utilize server and infrastructure monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Windows systems, or systems powered by multiple operating systems.
How Your Columbus Business Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about urgent phone-based expertise with Microsoft, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or see Contact Progent. For offices and new businesses in Columbus or anywhere in the state of Ohio, Progent's phone-based computer support engineers can deliver professional and affordable IT help whenever your business needs it. Long experience delivering online technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to develop high-end troubleshooting capability and to refine online access technology to fix IT problems quickly while eliminating the cost and lost time that comes with on-site service visits.

Even if your Columbus office relies on a regular freelance support technician or employs a full time IT staff that know how to handle day-to-day network problems, Progentís Microsoft certified consultants can still offer an easy and seamless remote expansion of your on-site resources in cases when your regular IT support personnel either don't have the time or the expertise to handle sudden system crises or especially challenging integration projects.

Details of Progent's Online Computer Services for Columbus
Progent's online help, remote troubleshooting, system security expertise, and network management services give businesses in Columbus or throughout the state of Ohio unparalleled leverage for your support investment. Whether you require occasional telephone support and Internet-based network repair or full-time Help Desk support and network administration, Progent's experts can provide your organization enterprise-level network support while permitting you to avoid the expense and hassle of maintaining a full-service in-house IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT knowledge, fine tuned support tools, and understanding of enterprise networking allow companies to escape the pitfalls associated with exclusive reliance on smaller service firms, independent freelance consultants, or limited in-house IT help.

Progent stands out by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the front lines of network service, executing a wide variety of IT tasks for an extensive array of customers. Each Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not just world-class IT skills, but also a consultant with field-tested approaches for using technical knowledge to fix real-world network problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for online support and on-premises visits by the minute. As a result, you are invoiced exclusively for received support. Progent does not impose a more expensive rate for after-hours or urgent support, and inside California or in areas where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no monthly commitment for services provided during normal working hours. Many service organizations impose large minimum payments or charge for every fifteen minutes or longer. Progent's fine granularity does away with big bills for quick solutions so you won't be tempted to allow minor problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to resolve technical issues that are within their scope, Progent can focus on delivering high-value skills where Progent faces little competition. Companies who utilize familiar freelance service providers or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, secure, and efficient.

  • Remote Network Monitoring with MS System Center Operations Manager
    Progent is one of the few support firms to provide 24x7 remote tracking services based on Microsoft Operations Manager. Microsoft System Center Operations Manager causes your network support to be anticipatory instead of reactive. By uncovering potential issues before they result in downtime, system monitoring can save your IT network from painful and expensive service disruptions.
How Does My Business Begin Getting Remote Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT help, visit Immediate Network Support.

An index of content::

64-bit Server Outsourcing 64-bit Processing Consulting Services
Fault-tolerant Interoffice Connections Online Troubleshooting
Non-stop Interoffice Connectivity Integration Support

Progentís non-stop inter-site connectivity and fault tolerant system connection engineers can help small businesses create non-stop Interoffice connectivity via redundant system architectures featuring transparent failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.

7900 Series IP Phone Computer Consulting VoIP Phones Integration
Support and Integration for Server Management
Virtual Server Technology Professionals

Server growth wreaks havoc on IT budgets and management resources. Server consolidation through a virtual architecture offers lower total cost of ownership of hardware and faster ROI, more efficient use of servers, simplified operations, increased network uptime, and easier management. Common usage scenarios for virtual machines are resource consolidation, economical hosts for line-of-business legacy applications based on outdated operating systems, and affordable isolation of program development or pilot testing systems from on-line systems.

ASA and PIX Computer Consultants Cisco ASDM Firewall Management Configuration
Aironet 3600 Access Point Computer Engineer Computer Consultant for Aironet 2600 Access Point
Alexandria Virginia Microsoft SharePoint 2010 Network Consultant Microsoft SharePoint 2013 IT Consulting Northern Virginia
Apple OS X Tiger Online Consulting OS X Engineer
Antispam Consulting
Anti-Spam Setup and Support

E-Mail Guard from Postini provides continually updated spam and virus blocking, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard antispam and anti-virus service program. Progentís certified e-mail protection professionals can show you how to create an email protection plan that features spam filtering and virus defense technologies and processes.

Award Winning Healdsburg Computer Support For Small Offices California Windsor Computer Systems Consulting in Northern California
Award Winning Microsoft Windows Server 2019 Consultants in St Louis Forest Park Network Consultation for Windows Server 2016 St Louis, MO
Background for Les Kent Les Kent Biography
Baltimore Exchange 2003 Server Maintenance Exchange Server 2010 IT Consulting Firms
Microsoft Hyper-V Virtual Server Administration IT Consultant
Hyper-V Engineers

Progent's network professionals can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your company, conduct pilot implementations to verify Hyper-V's operation with your production applications, assess your network and server architecture for optimal performance with virtualization solutions, assist you in migrating to Windows Server 2008 and setting up Windows Hyper-V, train your IT personnel to track and manage Hyper-V, offer expert consulting support for enhancing the protection of your virtual servers, establish and test disaster recovery procedures that maximize network uptime, and provide ongoing consulting and maintenance including affordable online repair and turn-key Help Desk outsourcing.

Beverly Hills Migration Consulting Top Rated Beverly Hills IT Consultants
BlackBerry Redirector Network Consulting Service in Columbus BlackBerry Email Computer Networking in Franklin County Ohio
BlackBerry Wireless Network Design and Configuration BlackBerry Desktop Manager On-site Support
CISM Engineer Contractor in Atlanta, GA Telecommuting Job in Atlanta, GA
California Computer Support For Small Offices for San Francisco Bay Area Server Consultants
CentOS Linux, Solaris, UNIX Setup and Support Debian Linux, Solaris, UNIX Consultants
Check Point FireWall Security Company Security Auditor
Cisco CCIE Administration Pasadena California Urgent Network Small Business Network Consulting Companies
Office Word for iOS Consultants
Services for Office Word 2010

Progent's certified Office Word and Office 365 Word consultants offer a broad selection of affordable online consulting services to assist you to maintain your legacy Microsoft Word solution or assist you to migrate to a current version of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, interfacing Office Word with other Office applications like Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone synchronization, and online training tailored for your special requirements.

Cisco Certified Software Security Consultant for Columbus, OH IT Services for Exchange 2010 Migration
Tracking Service Costs Consultant
CISM Security Security Service Reporting Consulting

Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or local service organizations who provide scant documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service reports sent by every staff member to each customer. The discipline of detailing and organizing support activity allows more efficient support and eliminates a variety of common problems such as when a support customer is virtually held captive to a consultant who refuses to release the keys to the kingdom.

Cisco Firewall System Consulting Server Installation for Cisco Switch
Remote Access Remote Consulting
VPN Online Technical Support

Cisco's security and offsite access products for small organizations provide a complete range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit most closely with your business objectives.

Cisco IT Service Provider in Arkansas - Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR Little Rock Arkansas Cisco Small Business Computer Consulting Group
Cisco Information Technology Support Riverside California Cisco Remote Support in Riverside - Colton
Ubiquiti WiFi Consulting
Ubiquiti UniFi Security Gateway Consultancy

Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple venues with thousands of APs can be remotely configured and administered using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi professionals who can assist your organization to assess the value of UniFi products for your environment and assist you to plan, install, administer, and troubleshoot your UniFi ecosystem.

Cisco On-site Support Caddo Parish Louisiana Cisco IT Specialists
Cisco Onsite and Remote Support Augusta Georgia Cisco Information Technology Installation Service
Cisco Security Consulting Services in Milwaukee Wisconsin Cisco Integration Companies in Wisconsin
Cisco Support Consultants in Detroit Michigan Top Rated Cisco Online Help Detroit, Wayne County
Cisco and Microsoft Columbus, OH Recovery Services Windows Server 2012 Hyper-V Virtual Switch Online Support Services
Colocation Facility Network Consultants Support for Colocation Selection
Columbus, OH Implementation Services Solaris-Windows Upgrade Consultants
Columbus, OH Network Support Company Migration Help for Beverly Hills, CA
Columbus, OH Outsourcing Firm Project Design Tuning Consulting Services
Windows 8.1 Consult
Microsoft Windows 8.1 Evaluation Integration Services

Progent's engineers can deliver a range of technical services to assist companies of all sizes to deploy, administer, and troubleshoot IT systems that incorporate desktops, laptops, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can help set up test environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following industry best practices.

Columbus, Ohio Network Support Group Exchange Server 2013 Small Business Network Consulting Services
Computer Consultants for SharePoint in Orange County Microsoft SharePoint 2013 IT Consultant in Orange County Southern California
Microsoft Exchange 2000 Upgrade Computer Consultant
Expert Microsoft Certified Exchange Server 2000 Upgrade Online Support Services

Years of background with Microsoft's email technology has made Progent among the most qualified IT support firms in California for integrating messaging solutions based on Microsoft Exchange Server 2000. Progent is expert in helping small organizations get all the advantages of Microsoft Exchange Server under common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-provided or POP3 Email system, and outsourcing your Microsoft Exchange Server administration.

Computer Firms Montana Software Consulting Services
Computer Network Consultant for Greensboro, North Carolina Network Services for Greensboro, NC
Exchange Support and Setup
Microsoft Exchange 2013 Technical Consultant

Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and maintaining messaging systems for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email environment offers security, service continuity, easy connectivity for remote and mobile users, efficient administrative utilities, and seamless integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and Exchange 2000. Progent can also assist small or medium companies to upgrade to Exchange 2016 Server or Microsoft Exchange 2013.

Consultancy for Exchange Server 2010 Upgrade Consulting for Microsoft Exchange Server Upgrade
Consultant for Linux in Jacksonville, Miami, Dade County, Broward County, Florida Solaris Technical Consultant
Consulting Service Firm for Microsoft and Cisco North Las Vegas Nevada North Las Vegas, Clark County Remote Help Desk Network Architect Firms
Consulting Service for Microsoft Network in Pleasanton Windows Security Design Companies
Consulting Services for Cisco PIX to ASA upgrade Help and Support for Cisco ASA firewall VPN
Cybersecurity Firms in Tacoma Washington Cybersecurity Consultancies for CISSP Tacoma
Cybersecurity Organizations in Rochester New York Firewall Security Group Rochester, Monroe County
SCCM 2007 Upgrade Computer Consultants
SCCM 2007 Migration Professional

Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve security, and boost worker output by ensuring that critical applications stay current, managing product licenses, and reporting resource usage profiles so you can make informed purchasing decisions. When your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.

Desktop VPN Installer Networking Firm for Remote PC and Smartphone
Detroit, MI Tech Consultants Remote Microsoft Detroit, Michigan Remote Consulting
Microsoft Certified Monitoring and Reporting Consulting
MOM 2007 Professional

Progent provides a variety of network support packages for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem handling abilities of Microsoft Operations Manager 2007, a next-generation network and system support software platform that monitors the reliability, throughput, and security of your information system and identifies incipient problems before they can bring down your system. With Progent's affordably priced IT support packages, small organizations can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.

Email Bayesian Analysis Engineer Email Policy Management Consultant
Emergency Nashville, TN Network Support Company Nashville Small Office IT Consultant
Engineers for Cisco Small Business Network Consultant
SMS Server Upgrade Network Engineer
SMS Migration Professionals

Microsoft Systems Management Server offers extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational expense of managing and deploying software by making it simpler to install system images, manage mobile devices, and run management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and perform IT projects involving areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can minimize cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and policies to manage PDAs and smart portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes policies, processes and technologies to keep your IT network protected.

Exchange 2007 Systems Engineer in Tucson International Airport TUS Assessment for Microsoft Exchange Pima County
Microsoft Operations Manager 2005 Professional
MOM 2005 Computer Consulting

Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and fixing SCOM environments and can provide companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up SCOM 2012 management packs based on best practices for tracking network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to fix serious issues uncovered by SCOM 2012.

Exchange 2010 Integration Configuration Network Consultant
Exchange 2016 Solution Provider Baton Rouge Louisiana Network Design and Consulting for Exchange Server 2013 Port of Baton Rouge
Exchange Server 2013 Support Organization in Dallas - Irving Texas Consulting Service Firm
F5 Networks 3DNS Computer Consultant Cisco LocalDirector 400 series Remote Support
Remote Troubleshooting for Wi-Fi VoIP phone integration
Support Outsourcing for wireless VoIP phones and Meraki APs

Cisco's wireless IP phones are hardened wireless devices designed for professionals who are mobile within office, warehouse, health-care or other venues where IT management requires user endpoints that provide more control, security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Successful integration of Cisco's wireless IP phones usually demands that you set up and optimize many key pieces of your wireless environment including access points, routers, wireless LAN controllers, and management software. Progent's Cisco-certified experts can provide online and onsite support to help your organization build and maintain a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.

Fairfield Information Technology Outsourcing Firm Dixon Consulting Group Northern California
Cisco Video Conferencing Engineers
Videoconferencing Support Outsourcing

Progent can provide the services of a certified engineer with expertise deploying technology from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help you to plan, configure, expand, or troubleshoot a telepresence solution that protects your current investment and maximizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants who can help businesses of all sizes to create and troubleshoot a communications network that delivers the speed, reliability, security, and scalability required to accommodate your telepresence solution.

Fedora Linux, Solaris, UNIX Support and Help Redhat Linux, Solaris, UNIX Professional
SBS 2003 Support and Setup
Microsoft SBS Server Consultant

Microsoft Small Business Server (SBS) is a low-cost suite of server products that offers the foundation for a feature-rich but manageable information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server 2011 requires a network support expert with real-world experience planning and building seamless, end-to-end business technology environments. Progent's Small Business Server consultants have an average of over 10 years of experience integrating business networks powered by Microsoft products. This experience assures you success in deploying, administering, and maintaining network environments that include the SBS Server suite of servers and productivity software.

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Firewall Consulting Firewall Audit for Firewall
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Microsoft Dynamics SL Remote Support
Axapta Network Design and Consulting

Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your specific business requirements. Progentís Microsoft-certified support experts provide expertise in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration support for secure, company-wide information sharing as well as interfacing with CRM packages.

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Remote Monitoring and Reporting Technical Consultant
Microsoft Operations Manager Professional

Progent offers a selection of network support packages for small organizations. These IT outsourcing and network monitoring services are based on the proactive problem handling abilities of Microsoft System Center Operations Manager, a state-of-the-art network and IT management software platform that tracks the reliability, throughput, and safety of your information system and identifies incipient troubles before they can disrupt your network. With Progent's economically priced IT service packages, small organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package.

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Altaro VM Backup with Azure Network Consultants
Altaro VM Backup Restore Technical Support

Altaro VM Backup software provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software.

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Signature-matching Virus Protection Consulting
ProSight Phishing Protection Consultant Services

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.

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Linux Phone-based Computer Service Providers
Linux Phone-based Small Business IT Outsourcing Group

Progent provides nationwide online help and consulting services for businesses who operate networks powered by versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote network consulting offers optimum return for your information technology dollar by protecting client efficiency and shortening the hours billed for computer repair services. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve the majority of network issues without wasting time and money by going to your site. In most of situations your network problems can be dealt with over the phone or through a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE network experts and CISA certified security specialists to help you with the most difficult network problems.

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macOS Online Services
macOS Configuration Technology Professional

Progent offers nationwide remote technical support and troubleshooting services for companies who operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft technology. Progent's consultants offer Apple macOS and OS X users a variety of IT services including desktop assistance, migration to the most recent version of macOS from other earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Online technical support offers optimum return for your IT dollar by protecting client efficiency and limiting the time billed for computer analysis and repair. Sophisticated remote access utilities and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by going to your location. In the vast majority of situations your network problems can be dealt with by telephone or via a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the toughest network issues.

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Exchange 2016 Public Folders Online Support Services
Exchange 2016 SharePoint integration Consulting

Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.

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Consolidation for Consultant Prices

Progent's pricing policy is to charge for online support and on-site visits by the minute. Consequently, you pay exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and within California or in regions where Progent offers in-person service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. Also, Progent imposes no initialization fee and requires no monthly commitment for services provided during regular business hours. Many support organizations demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids big bills for fast solutions so you will not be forced to allow minor problems to stay unaddressed.

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Microsoft Windows Server 2008 Cluster Online Consulting
Microsoft Windows Failover Cluster Support Services

The clustering feature set built into the Datacenter and Enterprise versions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, configuration, and administration of clusters that provide improved levels of network availability, protection, efficiency, and flexibility. New or enhanced features include cluster verification, easier setup and installation, improved cluster management, redesigned cluster infrastructure for maximum availability, hardened protection and quorum structure, elimination of failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the advantages of Windows clustering, plan and implement a deployment, educate your network support staff to administer your failover clusters, provide ongoing consulting and support services, and create and test a disaster recovery procedure.

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Branch Location Remote Technical Support
Remote Office IT Services

Years of experience delivering Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched capability for serving branch offices that need network help with the flexibility common to with small organizations but which includes effective client interaction, thorough documentation, and compliance with enterprise IT standards. If your enterprise has a remote office situated anywhere in California or any region served by Progent's consultants, Progent can provide a broad array of in-person and off-site IT consulting services and system architecture assistance.

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Microsoft ISA Server 2006 Network Consulting
ISA 2006 Remote Support Services

Microsoft ISA 2006 is a multi-functional gateway that provides a fully integrated application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft-certified ISA Server experts can help you plan, rationalize, test, install, configure and manage the Standard or Enterprise version of ISA Server 2006 on your network.

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Microsoft Partner Information Technology Manager
Migration Consultant for Microsoft Certified Partner

Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and enjoy the tightest working relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your business better support for your information system.

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64-bit Upgrade Support and Help
64-bit Server Support and Help

Progentís Microsoft-expert consultants can assist your organization to update your desktops from 32 to 64 bits. Progent can help your company to calculate the costs and advantages of upgrading to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes operational disruptions, and deliver economical, expert remote support to assist your organization to configure 64-bit PC desktop software and application programs on your existing computers.

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Small Business Administration
Consultancy Firm for Small Business

For small businesses interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or send email to

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Reporting for Amazon AWS integration
Amazon AWS enterprise hybrid cloud solutions Coding

Progent can provide affordable remote consulting to help businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy cloud-centric or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move to the Amazon AWS platform on time and within budget.

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Windows Server 2012 R2 Server Manager Online Support
Windows Server 2012R2 Multitenancy Troubleshooting

Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, optimize your network for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support team, create a corporate-wide security plan, automate network administration, assist with application development, and build and validate a disaster recovery/business continuity plan.

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Cisco VoIP Phones and CUBE Support
IP Communications Technology Consulting Services

Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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Microsoft Certified Partner SQL Server 2014 and Hyper-V Remote Troubleshooting
SQL Server 2014 Backup Encryption Configuration

Microsoft SQL Server 2014 includes significant enhancements in key areas including speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and onsite services including system design, configuration, administration, remediation, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

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Check Point ZoneAlarm Cybersecurity Contractors
Security Services for Check Point FireWall

Progent's Check Point experts can help you choose and deploy Check Point Software Firewall software and appliances powered by Check Point Software's technology to offer an economical and efficient security solution for your IT network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a single source for on-going network support, maintenance, education, and consulting services.

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Apple Mac, Entourage, Exchange Network Consultants
Outlook Mac Network Consultant

Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and send messages, search the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to meetings via your Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web Access are working. Progent also offers specialized onsite Entourage education.

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Rochester, New York Network Help Rochester Server Consultant
SCCM MDM Computer Engineer Online Technical Support for SCCM Boundary Groups
Enterprise hybrid cloud solutions Engineer
Consult for Hybrid cloud integration

Progent can help your it team to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that combine local resources along with public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.

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MOM 2007 Network Consultant
MCSE Expert Certified Network Monitoring Help and Support

Even if your business has a small network support staff and a limited IT budget, your information network can still feature the same high availability and performance that once needed a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier IT consultants, the most recent network management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your mission-critical network applications and hardware up and running.

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San Diego County California Microsoft SharePoint 2013 Remote Technical Support SharePoint Server 2013 Computer Consulting San Diego, CA
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Windows 10 Trusted Boot Support and Integration
Outsourcing for Windows 10 Provisioning

Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and post-migration Call Center support services.

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Dynamics GP Development Professionals
Troubleshooting for Dynamics GP Custom Software

Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom line-of-business programs and eCommerce environments that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that let you analyze your business more thoroughly, turning uncooked data into useful insights into your business.

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Windows Server 2016 migration Support and Integration
Windows Server 2016 Multi-domain clusters Technical Support

Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.

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Dynamics GP/Great Plains Engineer
Dynamics GP Software Online Support

Progentís Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Dynamics GP/Great Plains line, offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to install and configure, and with its modular approach you are able to purchase only the functions you currently need, with the ability to add users and enlarge functionality in the future. Progentís Dynamics GP Software consulting engineers can help you install, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.

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SCCM Boundary Groups Online Troubleshooting
SCCM Intune Integration Remote Consulting

System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help your organization with any aspect of planning, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.

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VMware Site Recovery Manager and NSX Professionals
VMware NSX Architecture Consulting

VMware's NSX virtual network technology enables you to build complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation independent of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service recovery, validate Service Level Agreements and prove compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.

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Network Engineer for Sales Agent Program for IT Services

Progent has developed a variety of programs that allow single consultants or groups to profit by acting as referrers, selling assistants, or resellers of Progent's technical support services and network consulting. Alternatives include operating as a sales representative for Progent-branded support or taking advantage of Progent's information technology engineers but retaining your own service brand as a transparent arm of your IT services company.

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Consultant Services for Signature-based Virus Protection
Consultants for ProSight ESP Behavior-based Antivirus

ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with legal and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.

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Onsite Technical Support for Windows and Solaris

Progent's UNIX family consulting services provide small and mid-size businesses and software developers support for administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad range of expertise offers you an easy one-stop consulting firm to help you create and maintain a protected and reliable cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

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Developing Phase: Pilots Tech Support
Developing Phase: Pilots IT Outsourcing Companies

When conducting IT tasks for corporate clients, Progent follows a structured methodology driven by specified milestones so as to meet budgetary, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All facets are recorded to make available a detailed summary of IT services delivered and to assist in downstream system maintenance.

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Windows and UNIX Consulting
Solaris with Windows Engineers

Progent's UNIX platform consulting services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Consult for ProSight Email Guard Spam Filtering
Consult for Email Link Protection

Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.

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Small Office Server Consultant
Small Office Design Companies

Progent is a pioneer in cost-effectively providing enterprise-class IT support to small businesses. Progent's achievement in addressing the IT support needs of the chronically underserved small business sector is the combined result of major technical and operational breakthroughs that have eliminated much of the traditional expenses out of managing IT support, injected unmatched technical expertise into the IT service system, and dramatically streamlined the repair process.

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Progent's Management Small Business Computer Consulting Services
Progent Management Outsourcing Services

Progent's management team includes industry professionals with decades of experience delivering computer consulting, troubleshooting, and long-term information system planning to organizations ranging in size from small offices to global enterprises. Great support requires great personnel, and Progent is proud to have assembled a management team able to provide customers with the top service value available anywhere.

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Wireless Security Inventory Consultants
External Security Scan Consult

Progent offers small businesses a pair of specially designed security evaluation scanning packages that include, at a preset price, remotely managed inventory scans of your security profile which are evaluated by professional security specialists who assess the data collected by the scan, present objective summaries of your current security vulnerability, and make suggestions for enhancements. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the budgets of small businesses while offering enterprise-class assessments of your network's exposure to assault.

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Consultant Services for Co-managed Call Center
Call Desk Sharing Remote Technical Support

Progent provides several essential types of Contact Center services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients instant access to a reliable technical group with years of experience providing phone support and online troubleshooting for networks based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected reputation as a key contributor to company performance. Progent's goal is to resolve rather than simply report problems.