Manhattan Beach Consulting Services for Computer Support Providers
Transparent Temporary Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Firms in Manhattan Beach
Progent’s consulting services for IT service organizations in Manhattan Beach California allows you to offer your clients Progent's consulting and Help Desk support under your company's brand as a seamless augmentation of your regular network support group. This can put you on the fast track to grow your client base, close gaps in your service offerings, satisfy your customers, and increase your bottom line.
Progent’s nationwide roster of network infrastructure engineers, PC integration and troubleshooting specialists, network admins, and data security professionals have acted as seamless adjuncts to the IT groups of some of the world’s largest IT service firms. Progent’s breadth and depth of technical knowledge allows you to add to the capabilities of your IT support practice, and Progent’s transparency lets you promote and protect your company's brand.
Progent is an IT consulting firm with two decades of experience providing online consulting services to small and mid-size organizations. Progent is a Microsoft Partner and has one of the largest teams of Cisco CCIE network infrastructure experts of any private computer support company in the world. Progent has delivered online technical support and consulting to customers in every state in the country. (Refer to recommendations from Progent's clients.)
Reselling Progent's Services With Your Branding
Progent's reseller program for network service organizations features seamless resale to your customers of world-class IT services. Progent bills your firm directly and performs under your instructions to deliver your clients support services under your branding. In addition, Progent offers an affordable Extended Hours Support Program for clients who require access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing is the enabling technology behind an efficient Help Desk. But modern ticketing platforms are not just costly to license and staff, but also challenging to configure and maintain. Smaller IT support firms rarely have the required financial or human resources. Progent's Call Center and ticketing solution gives IT service organizations an affordable way to retain their company branding while providing their customers world-class desktop support built around a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Firms
Progent's Help Desk and ticketing program for IT support organizations leverages Progent's investments in advanced ticketing technology, a remote desktop services team, and a network of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform exclusively or Progent can establish communications with your existing ticketing platform. The standard and optional features available with Progent's Call Center and ticketing services enable your IT service firm to increase your physical and virtual support volume, the diversity of technical issues your firm can handle, the locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT service firms include:
- Progent's online desktop service team delivers Level 1 end user help with 1-hour SLA to commence work during normal business hours.
- Standard service hours are 5am to 7pm PST, five days a week.
- Extended support is available at additional cost.
- Optional onsite service in major metro areas is offered across the US at additional cost.
- You have full control of your customers and invoicing.
- Your customers enter service requests via your own branded Internet portal, a toll-free number, or by sending an email to your designated mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Organizations
Progent's consulting for IT service providers allows your support team to become a single source for virtually all technical expertise your clients may need. You can grow your staff and strategic in-house competencies at your own pace without having to decline new business due to a gap in in-house expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your internal support group, responding to your direction, and invoices you instead of your customer.
- Granular Billing: Progent charges on a per-minute basis to minimize expenses.
- Detailed Reporting: Progent uses an advanced service reporting platform to make sure all IT services performed are fully documented. This makes it easy for you to transfer service responsibilities to in-house consultants once you have enough people and appropriate skill sets.
- Safely Expand Your Service Practice: You can easily and affordably take on more opportunities outside your core fields of expertise and serve additional territories without assuming the risks associated with increasing your head count too rapidly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum network support provider by delivering more services to more customers using your own company name.
- Flesh Out Your IT Support Catalog: Progent offers top-tier expertise in a broad array of technologies and can be a reliable resource for expanding your IT support business.
- Rapid Escalation: With a large team of senior technology experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved fast.
- Keep Your Customers Happy: Happy clients are loyal. By teaming with Progent, you can keep making your customers successful without ever requiring clients to seek help from your competitors.
- Remote Technical Support Professionals: For 20 years, Progent has delivered remote IT support ranging from Help Desk services to advanced consulting. Effective online service cuts costs while delivering quick solutions.
- Major Industry Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Manhattan Beach, California Businesses
Progent's seasoned team of certified consultants and technical experts can provide Manhattan Beach, California organizations a broad array of online consulting and troubleshooting services. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Work from Home Support Services
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Integration
- Cybersecurity Consultants
- Disaster Recovery Preparedness
- Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Automation
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- BYOD Management
- iPhone Support
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- WiFi Site Assessments
Find Out More About Progent's Reseller Support for IT Service Providers in Manhattan Beach, California For additional information about Progent's consulting support for network service organizations in Manhattan Beach, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Top Rated IT Infrastructure Asset Report Specialist
24-Hour Network Health Assessment Professionals
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to get an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable and safer AD environment. Both options also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include simpler management, better compliance with government and industry security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and restore, and higher availability.
Microsoft Certified Partner SCVMM 2012 Live Migration Network Consulting
SCVMM 2012 and VMware Consultant Services
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your business to move from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can help you to enhance and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible business value.
Firepower Computer Consultants
Online Troubleshooting ASA and PIX Firewalls
Progent's Cisco-certified CCIE network engineers can assist your company to manage your legacy PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Aironet Ruggedized APs IT Consultants
Aironet 3800 Access Point Computer Consultants
Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite integration and debugging support to assist you to design, configure, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office design, construction, and expected workloads.
Remote Wireless Site Survey Online Troubleshooting
IT Consulting Wireless Site Survey
Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and troubleshoot a Wi-Fi LAN optimized for your environment, offering you a WLAN that has the reception, performance, density, Quality of Service, data protection, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless network and onsite site survey services for validating, optimizing, and troubleshooting an operational wireless LAN.
Cisco and Microsoft Certified Implementation Illinois
Microsoft and Cisco Certified New Mexico Upgrading
Progent’s National Support Center provides nationwide remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support experts provide telephone help and remote direct network connection to troubleshoot and repair technical problems rapidly and economically. The scope of IT experience available from Progent's staff of country-wide service professionals makes it possible to escalate even the most difficult problems to competent specialists as needed.
Urgent Small Business Information Technology Consulting Companies
Small Office IT Specialists
Progent is a pioneer in economically delivering enterprise-class network support to small businesses. Progent's achievement in handling the IT service needs of the historically underserved small company sector is the combined outcome of key technical and process innovations that have removed much of the traditional expenses out of administering network support, added unmatched professional skill into the support mechanism, and significantly accelerated the repair cycle.
ProSight DPS Hybrid Cloud Backup/Recovery Consultant
Remote Data Backup and Restore Services Professionals
ProSight Data Protection Services provide small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.
IT Consultants Nexus 3000 Switch
Nexus Switch LISP Support and Help
Cisco Nexus switches are engineered to provide the throughput, scale, dependability, virtualization support, density, security and ease of management needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite consulting expertise to help your business to design an optimal switch topology, build test environments to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, run security vulnerability tests, configure advanced monitoring and alert systems, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize performance, perform capacity planning, and set up the powerful fault-tolerant capabilities available for Nexus products. Progent can also help your business to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.
Solaris with Windows Consulting
Solaris with Windows Professional
If your company network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy management, seamless dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services feature network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network support and troubleshooting, on-site technical support, and Help Desk Call Center services.
Consulting Services Windows Server 2008 BranchCache
Windows Server 2008 R2 Professional
Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can help your company get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, technical support, training, temporary staffing, network monitoring, and security engineering services.
Sun Solaris Specialists
Sun Solaris Consulting
Progent's UNIX platform support services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to build and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
Data Protection Manager 2016 RCT Integration Support
Data Protection Manager 2016 Backup and Recovery Support Services
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore capabilities for Microsoft-based environment. SCDPM 2016 offers application-aware backup for key platforms like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of all sizes to design, deploy, administer, and troubleshoot a multi-site backup/recovery solution powered by SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from a legacy system, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite consulting expertise and can deliver occasional expertise to help you through challenging issues or deliver comprehensive project management or co-management support to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
Linux Remote Consultancy
Solaris Remote Consultant
Progent offers national online help and troubleshooting services for businesses that run Sun Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft Windows products. Remote technical support provides optimum leverage for your IT dollar by preserving client efficiency and shortening the time charged for computer repair services. Sophisticated online access utilities and skilled technicians and engineers allow Progent to solve most network problems without squandering time and money by traveling to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the toughest system issues.
Windows 2008 R2 Technical Support Services
Top Specialists Windows Server 2008 BranchCache
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2008 for your business, develop pilot programs and rollout plans, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to use new management utilities, and provide ongoing consulting and troubleshooting via budget-friendly options including Help Desk support and online technical assistance.
SonicWall NSA Firewall Technology Consulting Services
SonicWall NSA 9650 Firewall Firewall Network Install
Progent's SonicWall firewall experts can help you deploy, maintain, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business practices.
Consulting Services Network Security Scan
Consulting Security Scan
Progent has put together two ultra-affordable service packages designed to enable small companies to receive a professional security assessment from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive test of your network from outside your firewall to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from a secure computer inside your company firewall to uncover vulnerabilities to inside assaults. The two security inventory packages are set up and executed from a protected external site.
Microsoft Certified Partner Specialists
Certified Microsoft Partner Small Business IT Support
Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business better support for your IT network.
QuickBooks Pro Application Consultant
Microsoft Dynamics NAV Application Support
Besides offering the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, management help, migration support, and 1-on-1 or group online training tailored to meet your specific requirements. Progent's consultants also can show you how to integrate and maintain a protected, reliable server and communications foundation to support your ERP, MRP and accounting solutions.
QTS Sacramento Colocation Center Consultant Services
Top Ranked QTS Sacramento Colocation Center Consult
The QTS Colocation Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if your business is considering moving your main or offsite backup equipment to the Herakles data center, Progent can provide a variety of affordable services such as data center relocation, equipment installation and upgrades, infrastructure improvements, project management services, virtual server expertise, remote monitoring, centralized network administration, software programming, business continuity planning and testing, data security assessment, and the support of the Progent Test Lab.
Urgent Integration Services SCDPM 2012
SCDPM 2012 Deduplication IT Consultants
Progent's Microsoft-certified consultants offer online or onsite support to assist companies of all sizes to design, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent offers occasional support for fixing especially challenging problems, or full project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Web Apps for Mac Integration Services
Apple Mac and Windows Technology Consulting
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with colleagues who use Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.
IT Consultants Connectix Virtual Server
Consultancy Virtual Server 2005
Microsoft Virtual Server, run on the Windows Server 2003 operating system and based on technology first produced by Connectix, delivers the performance necessary to accomplish hardware reduction, application migration, and server isolation projects through virtualization techniques in an enterprise-class IT network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to improve ROI in software programming and testing, upgrading from legacy line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server 2005.
Web Design Firms
Data Mart Coding
If you want to revamp your corporate web site, build internal websites for purposes such as HR or worker education, design a powerful web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can provide skilled and proven web designers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications network, including remote and wireless access, to run your web solutions.
Integration Meraki MR30H Access Point
Meraki Traffic Shaping Remote Consulting
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and support services to assist you to design, configure, administer, optimize, and debug wireless deployments that utilize Cisco's Meraki access points. Progent's experts can also assist you to plan and deploy hybrid networks that integrate local and cloud-based services and that deliver easy access, enhanced security, unified management, and consistent operation for all your mobile and desktop devices.
Blackberry Engineer
Emergency Activesync Specialists
Progent’s professionals offer expertise in a variety of disciplines relevant to mobile connectivity including network infrastructure, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile software development. Progent's Microsoft certified consultants can save your business time and expense by applying their wireless background to show you how to select and integrate wireless connectivity solutions that fit the needs of your company. Progent can also tune your IT infrastructure so that mobile data devices perform better.
Network Consultant Offsite Workers Helpdesk Services
Integration Offsite Workers Helpdesk Services
Progent offers small and mid-size companies supplemental or comprehensive Help Desk call center services for offsite employees.
On-site Support Operations Manager
Microsoft Operations Manager Integration Support
Medium-size companies can enjoy all the benefits of Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Premier Certified IT consulting experts. With Progent's economically priced network support packages, medium-size organizations can select a simple co-sourcing package built around System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote service. For companies with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer mid-size business information systems world-class reliability, security and productivity.
ransomware business recovery Consultant
Urgent Specialists Ryuk ransomware recovery
Progent's experienced ransomware recovery consultants can help you to restore a network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
Microsoft SQL Server 2008 IT Consultants
SQL 2008 Configuration
SQL Server 2008 offers indispensable, familiar tools to computer professionals as well as to information workers, lessening the complexity of designing, integrating, administering, and using company data and database applications on platforms ranging from mobile devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2008 call for an IT consulting firm with real-world experience and broad knowledge in designing and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Microsoft Certified Expert On-site Support SQL Server 2019 and Power BI
Professional SQL Server 2019 on Linux
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting, software development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist you design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive information management solution.
Small Office Consulting Services
CISSP Certified Expert Small Office Consultant Services
If you have a small business information system with 10 to 50 network users, Progent's IT outsourcing services save your organization from over-reliance on an individual freelance consultant while giving you affordable and dependable access to enterprise-class network support. By delivering IT consulting service when you require it, providing advanced expertise for key technologies, delivering value-added services such as automated server monitoring, and charging only for support you receive, Progent offers you an affordable solution for maximizing the business value of your small business network. Progent is the intelligent way for small organizations to create and maintain a reliable and secure IT network and to benefit from fast access to the skilled support ordinarily restricted to enterprises who are able to support a sizeable in-house IT group.
Microsoft Exchange Server 2010 Migration Consultancy
Immediate Exchange 2010 Upgrade Engineer
Progent's Microsoft-certified engineers can provide affordable online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your new messaging system, educate your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing administrative consulting and engineering support. Progent can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Largest Sun Solaris Consultants
Auditor Solaris
If your company has a Sun Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified consultants can help your whole organization in a wide array of security topics including security administration procedures, security design and strategies, access management products and methodology, applications development security, operations security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the core competencies and worldwide standards of performance that information security managers are required to possess. These accreditations give executive management the confidence that those who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to offer world-class security management and consulting help.
Windows 7 Help Desk IT Services
After Hours Windows 7 Backup and Restore Consulting
Progent's certified engineers can provide offsite and on-premises support expertise to help you to administer, support, and repair computers based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, security and compliance, backup and restore, remote access, mobile device management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Windows Failover Cluster On-site Technical Support
Windows Server 2008 Failover Clustering Consultant Services
The cluster technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically redesigned to streamline the installation, setup, and maintenance of clusters that provide greater levels of system availability, security, efficiency, and versatility. New or enhanced capabilities include automated cluster verification, revamped configuration and installation, unified cluster administration, new cluster architecture for maximum uptime, hardened security and quorum structure, elimination of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can help you assess the advantages of Windows clustering, plan and implement a deployment, train your IT personnel to manage your failover clusters, deliver ongoing consulting and support services, and produce and validate a business continuity procedure.
Small Office Technical Consultant
Small Business Information Technology Consulting Firms
Progent is a leading innovator in affordably providing world-class IT help to small companies. Progent's success in handling the network service needs of the chronically underserviced small business sector is the combined result of key technical and operational breakthroughs that have eliminated a great deal of the conventional expenses out of administering network support, added unmatched professional expertise into the support mechanism, and dramatically streamlined the solution process.
