Palo Alto Specialists for IT Support Firms
Transparent Short-Term Support Team Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for Network Service Organizations in Palo Alto
Progent's consulting services for network service organizations in Palo Alto California allows you to offer your customers Progent's consulting expertise and Help Desk Call Center support under your own branding as a seamless augmentation of your regular network services team. This can put you on the fast track to grow your client base, flesh out your service catalog, create happy clients, and improve your bottom line.
Progent's nationwide roster of network infrastructure engineers, desktop support specialists, network administrators, and cybersecurity professionals have acted as seamless extensions to the IT groups of some of the country's largest IT service firms. Progent's breadth and depth of expertise enables you to widen the scope of your IT service business, and Progent's transparency helps you promote and preserve your branding.
Progent is an IT support company with 20 years of background delivering remote consulting services to small and mid-size businesses. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network infrastructure experts of any independent computer services company in the world. Progent has provided online IT support and advanced consulting to clients in every state in the country. (See recommendations from Progent's customers.)
Reselling Progent's Services Under Your Branding
Progent's reseller program for IT service organizations offers transparent resale to your customers of professional services. Progent bills your firm directly and works under your direction to deliver your customers support services under your branding. In addition, Progent has a low-cost Extended Hours Support Program for customers who need access to 24x7 support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing systems are the enabling technology behind an efficient Help Desk. But modern ticketing systems are not only costly to acquire and staff, but also difficult to configure and manage. Smaller IT service firms seldom have the necessary resources. Progent's Call Center and ticketing program offers IT support organizations an economical way to keep their custom branding while providing their customers world-class desktop support backed by an advanced ticketing system and reinforced by rapid escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Firms
Progent's Help Desk and ticketing solution for IT support organizations leverages Progent's investments in highly scalable ticketing software, an online desktop support staff, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your current ticketing platform. The features available with Progent's Service Desk and ticketing solution enable your IT service firm to increase your physical and virtual support volume, the range of technologies your business can take on, the number of geographies you can serve, and your overall availability.
Important features of Progent's Service Desk and ticketing solution for IT support companies include:
- Progent's remote desktop service group provides Level 1 end user help with 1-hour SLA to begin work during standard business hours.
- Normal service hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is offered at extra cost.
- Optional on-premises service in larger metros is offered across the country at additional cost.
- You retain full control of your customers and invoicing.
- Your customers submit incident reports through your own branded web portal, a toll-free number, or by sending an email to your dedicated mailbox.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting for network service firms allows you to act as a single source for practically all IT expertise your customers may need. You can build your staff and strategic IT skills steadily without being forced to decline opportunities owing to a gap in expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless extension of your in-house support team, under your management, and invoices your firm instead of your customer.
- Granular Billing: Progent bills on a per-minute basis to minimize expenses.
- Extensive Service Reporting: Progent uses an enterprise-class documentation system to make sure all services delivered are thoroughly documented. This allows support group to transfer service responsibilities to internal consultants when you have sufficient staff and relevant skill sets.
- Safely Expand Your IT Support Business: You can quickly and affordably take on more opportunities outside your core fields of expertise and serve new geographies without assuming the risks involved with expanding your head count too rapidly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum network service firm by delivering more solutions to more clients using your own brand.
- Flesh Out Your Services Catalog: Progent offers top-tier expertise in a broad range of technologies and can be a dependable reservoir of skills for expanding your IT service operations.
- Rapid Escalation: With a sizable team of top-level IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging issues can be handled fast.
- Make Your Customers Satisfied: Satisfied clients stick. By joining with Progent, you can continue delivering solutions without ever forcing clients to look for help from other support firms.
- Remote Support Experts: For 20 years, Progent has delivered remote network support from Help Desk services to advanced consulting. Effective remote support saves money while delivering quick results.
- Major Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Palo Alto, California Businesses
Progent's veteran team of certified engineers offers Palo Alto, California businesses a wide range of online consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Azure, AWS, Google Cloud Platform
- Remote IT Support
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Cybersecurity Consultants
- Penetration Testing with NodeZero
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Services
- Desktop Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtualization Automation
- Rapid, Low-cost .NET Software Development.
- Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Data Backup/Recovery Expertise
- Cisco IP Voice Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Predictive and Onsite Surveys
Find Out More About Progent's Reseller Program for Network Service Organizations in Palo Alto, California For additional details about Progent's consulting program for IT service firms in Palo Alto, California, call 1-800-993-9400 or visit Contact Progent.
An index of content::
NodeZero Certified Penetration Testing Cybersecurity Company
NodeZero Certified Security Penetration Testing Testing
Progent's certified cybersecurity consultants can run NodeZero-powered PEN tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
SQL Server 2016 Enterprise Specialists
SQL Server SSAS Remote Troubleshooting
SQL Server 2016 introduces significant enhancements in speed, capacity, security, availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help businesses of any size to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
24x7x365 Windows Server Essentials and Exchange Specialist
Windows Server Essentials and Exchange Professionals
Progent's consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent can provide full-service project management support so you can plan and carry out an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Windows Hyper-V 2016 Private Cloud On-site Technical Support
Windows Hyper-V 2016 Security and Compliance Technical Support Services
Hyper-V 2016 incorporates key features initially designed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-centric or hybrid deployment, develop and carry out a non-disruptive upgrade plan, train your IT management and technical support staff, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment gives you maximum business benefit.
NetApp MetroCluster Switchover Consultant Services
Consult NetApp MetroCluster Synchronous Replication
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises support for NetApp's complete family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN storage solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to resolve problems with NetApp SAN storage deployments quickly and affordably following leading practices.
Compensation for Microsoft Consultants Contractor Jobs
Home Based Microsoft Consultant Telecommute Jobs
Our compensation structure is built on contribution, so just like being an independent consultant, your earnings are entirely driven by your generated revenue. Certain of our support staff stress quality of life and elect to consult at an easy pace, using our self-determined schedule to pursue personal pursuits like hiking, car racing, snow boarding, fishing, vacations, or spending private time with relatives and friends. Others use the opportunity to make big dollars via lots of work and long hours. Progent completely encourages either end of the spectrum plus any point in between.
ProSight Spam Filtering Services Services
ProSight Email Security Engineer
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard combines cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
Enterprise hybrid cloud solutions Engineers
Hybrid cloud integration Consultant Services
Progent can assist your IT team to design and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that seamlessly combine physical IT assets as well as one or more cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud integration support services such as Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background delivering advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and within your budget.
Integration Exchange 2007 Edge Server
Consulting Services Exchange 2007 Server
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that minimizes network downtime, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Professional WLAN Site Survey
Wireless LAN Site Survey Setup and Support
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi network customized for your facilities, providing you a WLAN that has the coverage, speed, density, data protection, and roaming capability your business requires.
Ryuk ransomware hot line Consultant
ransomware data restore Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
ISA 2004 Professionals
ISA Server Consultant
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and support a configuration of TMG 2010 or ISA Server 2006 on your network that delivers the firewall protection, performance and manageability that your company requires.
Microsoft Dynamics GP Online Troubleshooting
Dynamics GP Software Online Support
Dynamics GP/Great Plains allows you to grow and manage your company more efficiently by offering deep availability of decision-driving information and a rapid return on investment. Dynamics GP confers important business benefits such as its ability to extend the presence of your company, handle your accounting, computerize financial operations, standardize procedures across your business, refine inventory control, enhance order accuracy, grow revenue and shorten lead-time, and maximize cash flow. Progent can help you configure and manage a robust, safe server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to help you derive the full advantages of your Dynamics GP software.
.NET iOS Integration Companies
.NET VBA Contract Programming
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET applications quickly and affordably.
Cisco Firepower 4100 Series Firewalls Specialist
Cisco Firepower Firewalls Online Support Services
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized control of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's cloud-based services to create and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
Meraki 802.11ac AP Online Consulting
Meraki 802.11ac Access Point Network Consulting
Progent's Meraki Wi-Fi AP consultants provide remote and on-premises support to help organizations of all sizes to design, install, manage, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that provides identical access, performance, security, manageability and uptime for wired and Wi-Fi users regardless of their location or device.
Technical Consultant Wave 2 wireless controller
Consultant Services wi-fi controller
Catalyst line of Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying cyber threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest wireless controller solutions.
Catalyst 9163E Access Point Online Consulting
Catalyst 9115 Access Point On-site Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
After Hours Microsoft Teams PSTN integration Professional
24 Hour Microsoft Teams work from home Professionals
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Microsoft MSCRM Network Engineer
MSCRM Consulting Services
Microsoft CRM helps small companies nurture profitable client interactions. Integrated Sales and Customer Service modules allow employees to share information to help promote sales success and deliver steady, effective customer service. Progent can set up the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer support data.
High-Availability Interoffice Connections Consultants
Fault-tolerant Interoffice Connections Online Technical Support
Progent's high availability inter-site connectivity and 24x7 network connection professionals can help small companies create non-stop Interoffice connectivity via fully redundant networks with automatic failover. Progent's CCIE engineers can plan and implement fault tolerant Inter-office networks supported by non-stop EIGRP network routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice networking.
Specialists Virtualization
Server Management Support
With virtual servers, businesses can run multiple virtual machines on a single actual server. Virtualization technology allows IT organizations to gain all the benefits of server segmentation, but without the costs associated with purchasing additional server hardware. Virtual servers are the critical technology for private clouds, which provide major advantages such as lowering the costs of hardware, datacenter facilities, and administration while enhancing data protection, network availability, and recoverability. Other useful server management technologies are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's professional server management consultants can assist you in all areas of server consolidation and management to allow your business to contain expenses and save time.
24x7 ProSight domain expiration management Engineer
IT asset management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of the time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Top Forefront Threat Management Gateway 2010 Professional
Expert Microsoft Certified Support and Integration Forefront Threat Management Gateway 2010
Microsoft Forefront TMG 2010 is based on the powerful security technologies of ISA Server 2006 and offers a centrally administered Internet gateway that delivers a single-server solution for a variety of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can help your company to plan and carry out test and production deployments; interface Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to migrate economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Hybrid cloud solutions Engineers
Enterprise hybrid cloud Consultant
Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid topologies that combine physical IT assets as well as one or more cloud services. To help you to incorporate public clouds with networks, Progent offers a range of cloud migration services that include Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Telecommuter Solutions Computer Consultants
Teleworker Services On-site Technical Support
Progent has two decades of background assisting small and medium-size companies to plan, implement, optimize, administer, and troubleshoot computer networks that incorporate at-home workers.
Co-Location IT Consultants
Support and Setup Data Center Colocation
Progent's data center IT services are designed for businesses with hardware housed at IDCs or data center colo hosting sites and in need of timely on-site assistance at the colo site plus remote help from Microsoft and Cisco Certified professionals. Progent provides a full array of data center and IDC and colocation support services such as system topology analysis, Windows and Linux server installation and maintenance, troubleshooting for server and communications networking, development and deployment of high availability systems, architecting and deploying layered security structures, firewall configuration and support, designing load balancing environments, and planning fault tolerant server and storage clustering systems.
24/7/365 OS X and Cisco Network Consultant
Mac VoIP Online Technical Support
Progent's Mac networking engineers can help you with a broad array of system foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as VoIP and high-speed wireless networking. For company networks built exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of designing, configuring, and maintaining a network infrastructure that is robust, secure, efficient and aligned with your business goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN solution. Progent can also provide skilled experts to support Cisco routers and switches.
Consulting Information Risk Evaluation
Internal Security Inventory Professionals
Progent offers several network security service bundles designed to deliver larger corporations an objective and thorough security evaluation from a team of premier security consultants. All Progent's security assessment bundles feature a collection of services like automated scans from within and from outside your company security perimeter, professional analysis of results by certified security consultants, creation of a paper explaining the findings, plus a live concise executive outbrief and an extensive live review for in-house network engineers.
Private Cloud Integration Consultancy
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are built upon proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital investments, infrastructure support, and IT management while achieving world-class reliability and an unprecedented degree of vendor independence.
MCSE Expert Certified Zero Downtime Branch office Connections Consultants
Fault-tolerant Interoffice Connections Professional
Progent's non-stop interoffice connectivity and fault tolerant system infrastructure engineers can help small companies achieve fault tolerant Interoffice connectivity via fully redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide economical 24x7 interoffice connectivity.
ransomware business recovery Professional
Technology Professional Ryuk ransomware protection
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and guard your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Professionals Windows Server 2016 Virtual Machine Load Balancing
Immediate Windows Server 2016 and SCVMM On-site Technical Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
Microsoft Windows 11 Snap Groups Consulting Services
Windows 11 Wigets Specialists
Progent's Microsoft-certified Windows 11 consulting experts offer an array of services to support Windows 11 including cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, centralized deployment, and Help Desk Call Center support.
Exchange 2003 Upgrade Network Consulting
Exchange 2003 Server Upgrade Network Consultant
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Microsoft Exchange 2003 migration plan that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Online Microsoft Office 365 Training Services
Live Online Office 365 Training Networking Consultants
Progent provides live remote training for popular desktop applications and environments including Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the advantages of conventional in-person instruction, including instant communication between students and trainers, but eliminates the costs of travel and the hassle of trying to synchronize the availability of multiple students. Offered to individuals or classes of any size, Progent's live online training allows the instructor to run the class from a remote office while the students can be spread across an office or across the the U.S. Virtual training supports proven teaching aids like broadcast white boards, real-time questions, and collaborative desktops. Sessions can be short and targeted to specific topics or extended in duration and broader in coverage.
Microsoft 365 and iOS Integration
24x7 Microsoft 365 and on-premises Exchange Computer Consultant
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Enterprise hybrid cloud integration Consultant
Professional Google Cloud hybrid solutions
Progent can help your IT team to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that combine physical IT assets along with one or more public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of cloud integration support services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Stabilizing Phase: Design Tuning Technicians
Stabilizing Phase: Design Tuning Computer Support Consultant
When performing IT tasks for corporate customers, Progent follows a phased methodology based on specified milestones in order to achieve financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards derived from the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and professional deployment. All facets are documented to make available a comprehensive summary of technical services performed and to assist in ongoing network maintenance.
