Palo Alto Consulting Expertise for Network Service Companies
Transparent Temporary IT Support Help
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Organizations in Palo Alto
Progent's consulting support for IT service organizations in Palo Alto California enables your company to provide your clients Progent's consulting and Help Desk Call Center support under your company's own branding as a transparent supplement to your in-house IT services group. These services can help you add to your client base, flesh out your service offerings, create happy customers, and increase your bottom line.
Progent's roster of network infrastructure experts, PC support specialists, IT admins, and cybersecurity consultants have worked as seamless expansions to the support staffs of some of the world's biggest IT service businesses. Progent's breadth and depth of expertise allows you to broaden the scope of your IT service practice, and Progent's transparency helps you strengthen and preserve your branding.
Progent is a network consulting company with 20 years of background delivering remote consulting services to small and middle-size businesses. Progent is a Microsoft Partner and maintains one of the largest groups of Cisco-certified CCIE network experts of any independent computer services company in the world. Progent has provided remote technical assistance and consulting to clients in every state in the country. (See testimonials from Progent's clients.)
Providing Progent's Services Under Your Branding
Progent's consulting program for IT service firms offers seamless resale to your customers of professional IT services. Progent invoices your firm directly and performs under your direction to deliver your customers consulting and support services under your brand. Also, Progent offers a low-cost Extended Hours Support Program for customers who need access to 24x7 support.
Help Desk Call Center and Ticketing for IT Service Organizations
Ticketing is fundamental to an effective service desk. But modern ticketing systems are not just expensive to acquire and staff, but challenging to set up and maintain. Smaller IT support firms seldom have the necessary budget or personnel. Progent's Help Desk and ticketing program offers IT service firms an economical way to retain their company branding while delivering their clients responsive desktop support services backed by a best-of-breed ticketing platform and reinforced by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Call Center and ticketing solution for IT service companies takes advantage of Progent's sizable investments in advanced ticketing software, a remote desktop support team, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can establish communications with your existing ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing program allow your IT service firm to expand your support workload, the diversity of technologies your firm can take on, the number of geographies you can service, and your hours of availability.
Key features of Progent's Service Desk and ticketing solution for IT service firms include:
- Progent's remote desktop support team delivers Level 1 end user assistance with 1-hour SLA to begin work during normal work hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended hours support is available at extra cost.
- Optional onsite support in major metro areas is available throughout the US at extra cost.
- You retain complete control of your customers and invoicing.
- Your customers submit service requests by means of your branded Internet portal, a toll-free phone number, or by directing an email to your dedicated mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Firms
Progent's consulting for network service firms allows your support team to become a sole point of contact for practically all IT guidance and troubleshooting your customers may need. You can grow your team and core in-house competencies at your own pace without being forced to say no to opportunities owing to a lack of expertise or a shortage of personnel.
Key aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent acts as a transparent supplement to your internal IT service team, under your management, and invoices your firm instead of your client.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Detailed Service Reporting: Progent utilizes an advanced service documentation system to make sure all IT services delivered are thoroughly documented. This enables support group to transfer account responsibilities to internal consultants when you have sufficient staff and appropriate technical skills.
- Safely Expand Your Service Business: You can easily and safely accept more opportunities beyond your main areas of expertise and serve additional geographies without exposure to the risks associated with expanding your head count too rapidly.
- Re-enforce Your Name: You can solidify your mind share as a full-spectrum IT service provider by offering more solutions to more clients under your own company name.
- Flesh Out Your IT Support Portfolio: Progent can provide world-class support in a wide range of IT disciplines and can be a reliable reservoir of skills for growing your IT service business.
- Rapid Escalation: Thanks to a large team of top-level IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved promptly.
- Keep Your Customers Happy: Happy clients are loyal. By teaming with Progent, you can keep making your customers successful without ever requiring clients to seek expertise from other support firms.
- Online Technical Support Professionals: For two decades, Progent has delivered remote network support from Call Center support to high-level consulting. Effective remote service cuts costs and produces quick results.
- Advanced Industry Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP, CISM, and CRISC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Palo Alto, California Organizations
Progent's veteran roster of certified engineers can provide Palo Alto, California organizations a broad array of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Planning
- Microsoft 365 Configuration
- Dynamics GP Expertise
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online IT Technical Support
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtual Server Management
- Fast, Affordable .NET Software Development.
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense/Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Learn More Details About Progent's Consulting Program for IT Service Providers in Palo Alto, California To learn more information about Progent's consulting support for IT service firms in Palo Alto, California, call 1-800-993-9400 or visit Contact Progent.
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Independent eCommerce Consultant Contract Jobs
Independent Telecom Consultant Job Opportunities
Our Experts Team provides consulting in key technologies such as Macintosh networking and programs; Support for Linux, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM customization; Strategic and specialized program help; CIO, business analyst, and project management outsourcing; Custom program development and integration; Web, eCommerce, EDI, and customer information portal development and deployment; DBM support and efficiency consulting; Business information consulting; and Telecom systems support.
Professional System Center MOM
Microsoft Certified Expert Consultant Services System Center MOM
Progent offers a selection of IT service bundles for small businesses. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving abilities of Operations Manager, a state-of-the-art network and system management product that tracks the availability, performance, and safety of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced network support packages, small organizations can select a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Best Dynamics GP Development Consultancy
Dynamics GP Report Writer Consulting Services
Microsoft Dynamics GP accounting offers analysis and reporting features that allow you to monitor all business processes, revenues and spending, and sales trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting consulting services can help you create reports that allow you to analyze your business more thoroughly, turning uncooked data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other development environments in order to deliver custom line-of-business application development and web commerce solutions that work seamlessly with Dynamics GP.
Skills Transfer Operating System
Router Skills Transfer
Progent is committed to information transfer from Progent's consultants to customers. By educating clients to resolve problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find services where Progent faces little competition. Medium-size companies who utilize trusted freelance service providers or who employ internal support staffs benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
Top Windows Server Essentials Technology Professional
Best Windows Server Essentials Technology Professional
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers comprehensive project management so you can plan and execute an efficient migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Technology Consulting ProSight DPS ECHO Hybrid Cloud Backup Services
ProSight DPS ECHO Backup and Recovery Services Technical Support
ProSight Data Protection Services ECHO offer small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, apps and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data.
Live Online Windows 8.1 Education
Live Online Microsoft Office Trainer
Progent's virtual classroom webinars offer small businesses the cost savings, simplicity, and versatility of virtual learning and the proven pedagogic techniques of expert teachers who use sophisticated collaboration software to simulate real-time, interactive classes. Progent offers remote training for popular desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Visio: Microsoft Dynamics accounting and management reporting products such as MS Dynamics GP; as well as additional leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Oklahoma Technical Firms
Outsourced IT Management Services Louisiana
Progent's Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service experts provide phone help and online secure computer connection to troubleshoot and repair network problems quickly and affordably. The breadth of technical experience available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to competent specialists as needed.
Virus Protection Security Firm
Network Consultants Security Management Practices
For small and midsize businesses, network security and compliance can be excessively complicated to master yet too dangerous to ignore. The world's largest enterprises have been breached, and the top cloud services have occasionally been taken down. It looks like there's no place to run. Progent has made it affordable for small and midsize businesses to implement critical IT security projects successfully by providing the advantage of billed time to the closest minute without any minimum billing for remote help. You can have access to a seasoned computer expert to deliver just the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any aspect of system security including security audits, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.
Development Group .NET C++
DotNET Software Design Firms
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET apps quickly and at low cost.
Microsoft Office 2003 Outsourcing Company
Microsoft Computer Service Companies
Progent imposes no minimum charge and asks no monthly commitment for services delivered during regular working hours. Progent's small granularity eliminates large invoices for quick repairs so you will not be tempted to permit minor problems to fester. .
Consulting UNIX, Windows
Help and Support Windows and Solaris
If your company is producing UNIX-based applications in an environment that has MS Windows-based processors, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to focus on your area of high-value expertise while avoiding the constant distraction of maintaining your company information system. Through the use of automated server monitoring and by delivering remote and on-site assistance when your company needs it, Progent offers an affordable alternative for maintaining an IT system that provides excellent reliability, security, and efficiency. Progent's developer support services include full-service network support outsourcing, virtual infrastructure, online and in-person support and repair, 24x7 monitoring services, and Help Desk Call Center services.
ProSight Data Protection Services ECHO Consultants
ProSight ECHO Data Backup and Restore Services Services
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of critical files, applications and VMs that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Consulting Services Windows Server 2016 and System Center
Computer Engineer Windows Server 2016 Hybrid
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to design a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
Support Windows, UNIX, Solaris
24 Hour UNIX with Windows Technology Consulting
If your company operates a UNIX, Linux, or Solaris network or a multi-OS computer system, Progent's CISA and CISSP-premier consultants can help your whole enterprise in a broad array of security topics such as security management procedures, security design and strategies, connection management products and methodology, software development security, business processes security, physical security, telecommunications, network and web security, and business continuity planning. CISA and CISSP define the basic skills and international standards of performance that network security professionals are required to master. These certification give executive management the assurance that consultants who have achieved their CISM or CISSP certification have the experience and theory to offer effective security management and consulting services.
SIP Security Support and Help
Cisco SIP Architecture Configuration
Progent's Cisco-certified SIP integration experts can assist you to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective remote or onsite expertise to help companies to move efficiently to an advanced communications network that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Data Center Consultant
Co-Location Consultants
Progent's data center IT services are designed for companies with hardware located at IDCs or data center colo hosting facilities and in need of timely on-site assistance at the colocation facility as well as remote help from Microsoft and Cisco Premier experts. Progent offers a complete range of data center and data center and colo consulting services including network topology evaluation, Windows and Linux server integration and maintenance, troubleshooting for server and communications networking, development and deployment of non-stop systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server and storage clustering systems.
Project 2016 Integration Firm
Microsoft Certified Project Excel Services Development Firms
Progent's Microsoft consultants offer advanced support in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a wide range of affordable online support services following industry best practices to help businesses of any size to get all the advantages of this powerful platform. Support services available from Progent include system planning, software configuration and upgrades, setting up secure collaboration among local and offsite users, network infrastructure optimization, and specialized online training.
Sun Solaris Online Support
Sun Solaris Technical Support
If your company network mixes Sun Solaris platforms with MS Windows, Progent can assist you to integrate your computers into a unified network that permits all your OS platforms to run side by side for simple administration, seamless dataflow, high availability, superior throughput, and strong security. Progent's Solaris and Microsoft Windows integration support services feature IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical support and troubleshooting, on-site technical support, and Helpdesk services.
Citrix XenServer Professional
Citrix XenServer Consult
Progent's Citrix-authorized consultants can help your company to understand the strategic benefits of XenServer as well as other Citrix products, and can assist you to design, test, execute, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer deployment and help you to optimize consolidation, responsiveness, protection, uptime, and recoverability.
ProSight Reporting ConnectWise Automate Support and Help
ProSight Reporting Infrastructure Management Support and Integration
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Exchange 2007 Help and Support
Exchange 2007 Edge Server Online Troubleshooting
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, reduces ongoing support demands, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.
Meraki MR20 Access Point Remote Troubleshooting
Support and Setup Meraki Access Point Management
Progent's Cisco Meraki Wi-Fi access point consultants offer remote and onsite support to assist organizations of any size to plan, deploy, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to set up and support Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products including switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users regardless of their location or computing device.
Microsoft Dynamics GP Consultant
Dynamics GP Custom Software Online Support Services
Progent's expert application designers and software developers can assist your business to build customizations to Microsoft GP/Great Plains that support the unique needs of your business while retaining the benefits of seamless Windows integration and connectivity. Progent can also provide expertise with a selection of software development tools that can be used to build user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Microsoft Desktop Designers
24-7 IT Consulting Company Desktop
Progent offers a broad range of affordable services to help your company to install, configure, troubleshoot, and administer workstations and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can offer onsite or online help for individual computers or laptops or work with your business to design and implement a large-scale migration to new or revised OS platforms and business applications. Progent can also supply engineers and technical workers to help you to prepare for and implement a company relocation or consolidation designed to produce the least possible interruption to your productivity.
Microsoft CRM Support and Help
Microsoft Dynamics CRM Support and Integration
Microsoft Dynamics Customer Relationship Management helps mid-market companies build profitable customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share data to help improve sales success and offer steady, effective customer service. Progent can configure the optimal network environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer support data.
Amazon AWS migration Development Group
24 Hour Amazon cloud AMI Programming
Progent offers cost-effective remote support to help businesses to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS cloud services. Progent can provide as-needed expertise to assist you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
Consultant Symantec Firewall
Security Consultant Symantec VPN
Progent's Symantec experts can help you support legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall/VPN solutions. Progent can also enable you to design and execute a complete security plan that can incorporate firewall/VPN devices and software, managed security and network protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your single source for on-going technical help, maintenance, training, and security consulting.
Cisco Network Assessments
Cisco CCIE Online Network Support Company
Progent offers rapid remote support from Cisco-certified CCIE networking consultants. Progent's CCIE consultants can link to your network via powerful remote diagnostic utilities to deliver quick and affordable troubleshooting and repair of urgent network infrastructure problems.
Hornetsecurity Altaro M365 SharePoint Backup On-site Support
Altaro 365 Total Backup IT Consulting
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
24/7 Critical Security Alerts Security Evaluation
IT Security Alerts Firewall Audit
This page contains current information on cybersecurity threats, fixes, and best practices. Contact Progent if you need assistance defending your system against the latest IT security threats.
Shared Support Desk Specialist
Support Outsourcing Shared Computer Support Help Desk
Progent's Microsoft certified Consultants offer three ways to help mid-size and large organizations develop a cost-effective and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help companies sift through the various top level Help Desk software packages available and determine which packages might be too expensive, miss key features, or align poorly with your company's business goals. Progent also provides temporary staffing for companies who need to augment their internal Help Desk staff for occasional tasks or to fill in for absent or incapacitated personnel.
Dynamics NAV MRP Integration Firm
Microsoft Dynamics Business Central Consultants
Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financials, inventory control, operations, capacity planning, purchasing, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central consultants can assist your organization to manage your older Dynamics NAV environment or upgrade efficiently to a cloud-hosted, on-premises, or hybrid deployment model.
Consultant BlackBerry Wireless
BlackBerry Wireless Remote Support
Progent offers the services of RIM BlackBerry-certified professionals who can assist small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry expert and minimizing the expense and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, combined with Progent's proven online support model, offers small and mid-size companies a cost-effective solution for integrating BlackBerry technology seamlessly into their information network.
Technical Support Services Small Business WAP321
Small Business WAP561 Computer Consultant
Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to configure, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Windows Server 2019 Windows Defender ATP Online Support Services
Urgent Consulting Services Windows Server 2019 Hybrid Configuration
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Windows Server 2019 offers significant improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
WatchGuard Firebox M470 Firewall Protecting
Security Audit Services WatchGuard SSL VPN
Progent provides support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Professional Hornetsecurity Altaro VM Backup and Hyper-V
Emergency Configuration Altaro VM Backup Cloud Management
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to help you to design, install, manage and troubleshoot a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Les Kent has a 35-year history of successful technology integration, business management, marketing, and operations. He has demonstrated a talent for developing elegant information technology solutions while working as a network designer, application developer, project manager, deployment consultant, and problem solver for small businesses, start-ups, and global corporations.
Temporary Help Desk Call Center Staffing IT Consultant
24 Hour Short Term IT Staff Augmentation Services Specialists
Progent's short-term staff augmentation services allow organizations to meet the need for IT support personnel without dealing with the costs and hassle associated with identifying and recruiting reliable technical workers and without increasing your full-time head count.
