Tucson Consulting Services for IT Service Firms
Temporary Support Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing for IT Service Firms in Tucson
Progent's consulting services for IT service organizations in Tucson Arizona enables your company to provide your customers Progent's consulting and Help Desk Call Center support with your company's brand as a transparent supplement to your in-house network services group. These services can help you grow your revenue, fill out your service portfolio, create happy customers, and increase your profits.
Progent's team of network engineers, PC integration and troubleshooting specialists, IT administrators, and data security consultants have acted as seamless adjuncts to the support staffs of some of the world's largest IT support firms. Progent's breadth and depth of technical knowledge allows you to add to the capabilities of your IT service business, and Progent's close integration with your support team lets you strengthen and preserve your branding.
Progent is a network consulting firm with 20 years of experience providing remote expertise to small and mid-size businesses. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure engineers of any independent computer services firm in the world. Progent has provided online IT assistance and advanced consulting to clients in every state in the country. (Check out testimonials from Progent's customers.)
Reselling Progent's Services Under Your Own Brand
Progent's reseller program for network service providers features transparent resale to your clients of world-class IT services. Progent invoices your firm directly and performs under your direction to provide your customers consulting and support services under your branding. Also, Progent offers a low-cost Off-hours Support Service for customers who require access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing is the heart of a successful Help Desk. But full-featured ticketing platforms are not only expensive to license and staff, but also difficult to configure and maintain. Smaller IT support organizations rarely have the required budget or personnel. Progent's Help Desk and ticketing solution gives IT support organizations an affordable way to retain their own branding while delivering their customers world-class desktop support backed by a best-of-breed ticketing system and supplemented by rapid escalation to subject matter experts.
Features of Progent's Help Desk Call Center and Ticketing Solution for IT Service Providers
Progent's Service Desk and ticketing solution for IT service firms leverages Progent's sizable investments in advanced ticketing technology, an online desktop services staff, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your current ticketing system. The features available with Progent's Service Desk and ticketing program allow you to expand your support workload, the diversity of technologies your firm can handle, the number of locations you can service, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT service firms include:
- Progent's online desktop service team delivers Level 1 end user help with 1-hour SLA to commence work during normal business hours.
- Normal service hours are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is offered at extra cost.
- Optional on-premises support in larger metro areas is offered across the US at additional cost.
- You keep complete control of your customers and invoicing.
- Your clients enter service requests via your custom branded Internet portal, a toll-free number, or by directing a request to your designated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SMEs.
Progent's Consulting for IT Service Firms
Progent's consulting for IT service providers allows your support team to become a sole source for virtually all IT guidance and troubleshooting your clients may need. You can grow your team and core in-house competencies at your own pace without having to decline new business due to a lack of expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your in-house support team, under your management, and bills you rather than your client.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Detailed Service Documentation: Progent uses an enterprise-class service reporting system to ensure that all IT services performed are thoroughly documented. This enables you to shift account responsibilities to internal personnel when you have sufficient people and appropriate skill sets.
- Safely Expand Your Service Practice: You can quickly and safely take on more jobs outside your main fields of excellence and open additional territories without the risks involved with increasing your head count too rapidly.
- Strengthen Your Name: You can solidify your positioning as a comprehensive IT support provider by offering more services to more customers under your own brand.
- Flesh Out Your IT Support Catalog: Progent can provide world-class support in a wide array of technologies and can be a reliable reservoir of skills for growing your IT service business.
- Fast Problem Escalation: With a large roster of high-level consultants available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Make Your Customers Satisfied: Satisfied clients keep coming back. By teaming with Progent, you can continue making your customers successful without ever requiring clients to look for expertise from your competitors.
- Remote Support Professionals: For 20 years, Progent has provided online network support from Call Center support to advanced consulting. Efficient online service cuts costs while delivering quick results.
- Top Industry Certifications: Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Tucson, Arizona Companies
Progent's veteran roster of certified consultants can provide Tucson, Arizona companies a wide range of online consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service providers include:
- Exchange 2019 Consulting
- Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, Amazon AWS, Google Cloud
- Online Network Troubleshooting
- Work from Home Support
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Cybersecurity Expertise
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Tech Support
- Data Center Support
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Automation
- Rapid, Low-cost .NET Software Development.
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- BYOD Integration
- Apple iPhone Support
- Google Android Smartphone Support
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Find Out More Details About Progent's Consulting Support for IT Service Organizations in Tucson, Arizona For more details about Progent's reseller support for IT service firms in Tucson, Arizona, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Online Troubleshooting Microsoft SQL 2008 Server
MS SQL Server 2008 IT Consultants
Progent's Microsoft-Certified SQL engineers offer a range of support services to help small and midsize companies to plan, deploy, administer, and repair SQL Server 2008 systems so that they get the optimum business benefit from this advanced RDBM technology. Also, Progent can provide consulting expertise for system architecture, company-wide security, and application development to increase the strategic value of your information investment.
SQL Server 2008 Upgrade Help
MS SQL Server Development
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts and information workers, reducing the difficulty of creating, integrating, managing, and accessing company data and analytical applications on platforms ranging from handheld devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
24 Hour Cisco Mobility Express Computer Engineer
Cisco Certified Experts Aironet 3700 Access Point Consultant
Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or onsite configuration and debugging support to help your organization to design, implement, update, tune, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to build a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique office layout, building structure, and anticipated workloads.
Microsoft SQL Server Information Technology Consulting Firms
SQL Server Capacity Planning Developer Firm
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to network users, reducing the difficulty of designing, integrating, administering, and using enterprise information and database programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Small Business Small Business Network Consulting Firms
Small Business Network Support Small Business
Progent offers organizations of all sizes enterprise-class IT online or onsite consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security consulting for businesses ranging from the small office to the worldwide enterprise.
Azure Active Directory PIM Consultants
Microsoft Certified Troubleshooting Azure Active Directory with Intune
Progent's consultants can help you to plan and implement an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD DS and AD Connect to centralize identity and access services across onsite and Azure resources.
Firewall Configuration Juniper NetScreen VPN
Juniper Firewalls Security Firm
Progent's Juniper-authorized NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper products, and repair infrastructure problems in all-Juniper or mixed-technology environments.
ProSight Network Management Outsourcing Consulting Services
Award Winning Ransomware Recovery Technology Professional
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain small internal network support teams with affordable help from world-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate network maintenance costs, automation of common administrative tasks, continual adoption of new information technology, graceful transition from older systems to current solutions, close alignment of information technology with strategic goals, guidance from veteran network consultants, and freeing up management to concentrate on business rather than ever-changing information technology.
On-site Technical Support Microsoft Exchange Upgrade
Microsoft Exchange Upgrade Technical Support Services
Progent is among the most experienced IT support companies for integrating email solutions powered by Microsoft Exchange 2000. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under common scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Consult Remote Network Infrastructure Monitoring
Consult Active Directory Review
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an unbiased evaluation of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a cleaner and safer Active Directory environment. Both versions also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security standards, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and restore, and higher availability.
Urgent SCCM 2007 Asset Management Consulting Services
SCCM 2007 Hardware Inventory Outsourcing
Progent's Microsoft-certified consultants can help you to maintain Microsoft System Center 2007 Configuration Manager to streamline operations, improve security and compliance, and increase worker output by making sure that operating systems and applications are always up to date, tracking product licenses, and reporting resource usage patterns so you can make smart buying decisions. When your organization is set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.
Open Now FRx Reports Contract Programmer
Microsoft Management Reporter Development Firms
Progent can provide remote and onsite consulting to help you with any aspect of BI reporting from troubleshooting or modernizing applications to designing and implementing an advanced business intelligence solution. Progent's BI experts can help your company to maintain your current BI system, help you to upgrade databases and applications from a discontinued reporting product to a modern one, and provide as-needed remote mentoring tailored to your individual requirements. Progent's management reporting and analytics professionals offer experience in the leading BI reporting and visualization tools such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
WannaCry Ransomware Recovery Services
CISM Security Security Ransomware Recovery Consulting Services
Progent's accredited cybersecurity consultants can run security audits of enterprise-wide security to determine your company's cybersecurity profile compliance with recognized industry security standards. Progent can provide ongoing managed services for security monitoring, on-demand network-wide security audits, and targeted security evaluations for specific areas of cybersecurity such as endpoints or ransomware-safe backups. Progent's certified security engineers can also run extensive security assessments to determine your organization's compliance with important international security standards such as FISMA, PCI, and ISO.
Lync Server 2013 and Active Directory Consultant
IT Consultants Microsoft Lync Server Instant Messaging
Progent's Microsoft consultants can help your company to assess the benefits of Lync Server for your environment and can help you to design and carry out an installation of Lync Server that centralizes the control of IM and Presence and increases the productivity of your office staff, at-home workers, and mobile workforce. Progent can in addition assist your company to carry out a smooth upgrade to Microsoft Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Lync Server 2010 with Exchange Server, SharePoint, and Microsoft SQL Server, show you how to use Lync Server to improve the team-computing capabilities of MS Office programs, and provide online seminars and ongoing technical support for Microsoft Lync and other Microsoft products.
SIP Trunking Computer Engineer
SIP Trunk Migration Technology Consulting Services
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective remote or on-premises support to help you to migrate efficiently to an advanced communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
UNIX Consult
Solaris Engineers
If your business computer system combines Sun Solaris technology with Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for simple administration, transparent information exchange, high reliability, superior performance, and strong protection. Progent's Sun Solaris and MS Windows coexistence support services include IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical help and repair, in-person technical support, and Contact Center outsourcing.
Dynamics NAV Technology Consulting
Technology Consulting Microsoft Dynamics NAV
Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a unified platform for financials, inventory control, operations, capacity planning, purchasing, sales, supply chain, and advanced analytics. Progent's Dynamics Business Central experts can help your organization to maintain your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, local, or hybrid deployment model.
Colo Troubleshooting
Colocation Migration Online Consulting
Colocation sites allow businesses to share enterprise-class facilities for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all aspects of your colocation strategy such as choosing and moving to a colocation site, designing network architecture, specifying hardware, on-site and on-line troubleshooting, setting up remote system management, and training your support staff.
24x7 On-site Technical Support Windows Server 2016 upgrade
Microsoft Expert Windows Server 2016 Health Service Online Support
Progent's certified IT consultants can provide Windows Server 2016 integration consulting to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Windows Server 2022 Disaster Recovery Integration Services
Consulting Services Windows Server 2022 Secured-core server
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out an efficient upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Amazon Marketplace Web Service development Programming
Contract Programming Firm Amazon Marketplace Web Service development training
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Consulting Services Lync Server 2013 and Active Directory
Consultants Microsoft Lync Server 2013
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a manageable and protected communications environment that supports a BYOD computing style with instant messaging, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN telephony across a broad range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist you to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and onsite training to your IT staff and end users. Progent has expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Microsoft Office and Microsoft 365 apps such as Outlook and PowerPoint.
Solaris with Windows Consultant Services
Solaris with Windows Consultant
If you are producing UNIX or Linux applications on a network that includes MS Windows-based servers, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to focus on your field of high-value know-how without the constant distraction of maintaining your company information system. By using smart server monitoring and by providing online and in-person assistance when your company needs it, Progent represents an economical solution for maintaining an information network that provides high reliability, protection, and performance. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk Call Center services.
Network Monitoring Setup and Support
Microsoft Operations Manager IT Consultant
Even if your business has a minimal network services staff and a modest IT budget, your information network can still have the same high reliability and responsiveness that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital network applications and hardware operating.
SCCM 2016 Mobile Application Management Consulting
Microsoft Configuration Manager 2016 Support Services
Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health monitoring, enables safe self service, and offers a common point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help you with any aspect of designing, installing, operating and repairing a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Consult Smartphone patch management
Services Patch management services
Progent's support services for software/firmware update management provide businesses of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless APs, and IoT devices such as sensors and health monitors.
At Home Workers VoIP Specialists
Biggest Work at Home VoIP Online Help
Progent can assist small and mid-size companies to deploy VoIP solutions to provide their teleworkers the advantage of transparent extensions of the company phone system.
Ohio Expert
Wisconsin IT Consulting
Progent's Technical Response Center offers national extended hours remote assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support engineers offer after-hours phone help and remote direct computer connection to isolate and resolve network problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to competent specialists as required. For urgent issues, the TRC tries to answer your call for support in less than one hour.
Co-managed Call Center Costs Support Outsourcing
Extended Call Center Economics Remote Technical Support
Progent's Helpdesk outsourcing and co-sourcing services help companies to reduce costs and enhance productivity.
Fortinet Firewall URL Filtering Remote Support Services
24/7 Fortinet FortiOps Technical Support
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help you to configure your Fortinet FortiGate security appliances to protect all your digital assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
Small Business Wireless Integration
Wireless Support and Integration
Progent's wireless professionals can help small companies design, choose, evaluate, deploy and maintain secure building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless vendors and can help you select and install the wireless link solutions that fit best with your business requirements.
Meraki WiFi 6E Access Point Upgrade IT Services
IT Consultant Meraki 802.11ac AP
Progent's Cisco Meraki wireless access point experts offer remote and onsite support to assist businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive ecosystem that provides identical access, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.
Database Engineer
Database Administration Consulting Services
Progent's Microsoft-certified database application developers can provide small and midsize businesses online support for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting services available from Progent include installation and integration, application design and coding, administration services, synchronization solutions, storage management, tuning, data migration, security and compliance, backup/restore systems, troubleshooting, and training.
Exchange 2003 Server Upgrade Engineer
Microsoft Exchange Remote Support Services
Progent's Microsoft-certified professionals offer technical help and IT consulting expertise for Microsoft Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft server platforms. Progent's migration, configuration, management, and support services for Microsoft Exchange 2003 Server include planning, installation, documentation, onsite and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Best IT Consulting Firepower Management Center
Cisco PIX to ASA upgrade Remote Consulting
Progent's Cisco-Certified technology experts offer experienced PIX Firewall consulting services covering design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of security, speed and reliability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible management tools. Progent's network experts can help you select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
CCNP Expert Certified Specialist Cisco RADIUS Security
Remote Access Support Outsourcing
Cisco's security and remote access solutions for small to medium sized businesses represent a complete array of manageable protection products to help you protect your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate goals.
Q&A about Network Engineer Home Based Jobs
Top Ranked Questions about Network Engineering From Home Job
For answers to common enquiries about being a consultant at Progent, go to Employment at Progent Questions and Answers.
Sun Solaris Online Support Services
Sun Solaris Outsourcing
If your office computer system mixes Sun Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows integration assistance services include IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk outsourcing.
Postini Setup and Support
Postini Technical Support Services
E-Mail Guard by Postini provides continually upgraded spam and virus filtering, content filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a standard Postini license, you can still have access to Postini's Perimeter Management technology via Progent's E-Mail Guard anti-spam and anti-virus service program. Progent's certified e-mail security professionals can help you develop an email protection plan that includes antispam and antivirus technologies and policies.
Hermes ransomware recovery Engineer
ransomware cleanup and file recovery Consult
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
SQL Server 2014 Reporting Services Technology Consulting
MCSE Expert Certified On-site Technical Support SQL Server Analysis Services
Microsoft SQL Server 2014 includes major improvements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services including planning, configuration, management, remediation, and software development expertise to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
OS X Remote Specialist
macOS Configuration Consulting Services
Progent provides nationwide online help and troubleshooting services for companies that run Apple macOS and OS X networks or whose information systems feature a mix of Apple Mac and Microsoft products. Progent's consultants offer macOS and OS X users a range of services such as desktop support, migration to the current version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to iCloud services. Online IT help provides optimum leverage for your information technology dollar by preserving user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISM premier security specialists to help you with the toughest network issues.
SMS Server 2003 Migration IT Consultant
SMS 2003 Upgrade Computer Engineer
Progent's Microsoft experts offer small and medium size companies world-class consulting services for Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager 2007 is the new title for the change management solution previously called Systems Management Server. Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent's certified engineers can help you use SMS 2003 or Configuration Manager effectively for automated OS and application software deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help you to move smoothly from SMS Server to System Center Configuration Manager 2007.
