Edmonton Consulting for Network Service Companies
Seamless Temporary Staff Help
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Firms in Edmonton
Progent’s consulting services for network service organizations in Edmonton Alberta enables your company to provide your clients Progent's consulting expertise and Help Desk Call Center support under your own branding as a transparent supplement to your in-house network support team. This can help you add to your client base, flesh out your service offerings, satisfy your customers, and improve your bottom line.
Progent’s nationwide roster of network experts, desktop integration and troubleshooting technicians, network admins, and cybersecurity professionals have worked as transparent supplements to the support staffs of some of the world’s largest IT service firms. Progent’s range of technical knowledge enables you to widen the scope of your IT service practice, and Progent’s close integration with your support team helps you strengthen and preserve your branding.
Progent is an IT support firm with two decades of experience providing remote expertise to small and mid-size organizations. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network infrastructure engineers of any independent computer services firm in the world. Progent has delivered online technical support and advanced consulting to customers in every state in the U.S. (Refer to testimonials from Progent's customers.)
Using Progent's Support Services Under Your Own Brand
Progent's consulting program for network service firms features transparent resale to your clients of world-class IT services. Progent bills your firm directly and performs under your instructions to provide your clients consulting and support services under your branding. Also, Progent offers an affordable Extended Hours Support Service for customers who require 24x7 support.
Help Desk Call Center and Ticketing for Network Service Providers
Ticketing systems are the enabling technology behind a successful service desk. But full-featured ticketing platforms are not only expensive to license and staff, but challenging to set up and maintain. Small or niche IT support firms do not have the required resources. Progent's Help Desk and ticketing solution offers IT support organizations an affordable way to keep their company branding while providing their customers responsive desktop support backed by an advanced ticketing platform and reinforced by rapid escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Service Desk and ticketing program for IT support firms takes advantage of Progent's investments in advanced ticketing software, a remote desktop services team, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can set up communications with your existing ticketing system. The features offered with Progent's Help Desk and ticketing solution enable your IT service firm to increase your physical and virtual support volume, the range of technologies your company can take on, the locations you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's remote desktop service staff provides Level 1 end user support with 1-hour service level agreement to commence work during normal business hours.
- Normal service times are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at additional cost.
- Optional onsite support in major metro areas is available throughout the country at extra cost.
- You have complete control of your clients and invoicing.
- Your clients enter incident reports via your custom branded Internet portal, an 800 phone number, or by sending an email to your assigned email address.
- Every customer request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated online until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting for network service firms allows you to become a sole point of contact for virtually all technical guidance and troubleshooting your customers may need. You can grow your staff and core IT skills steadily without having to turn down opportunities owing to a gap in expertise or a shortage of personnel.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a seamless supplement to your in-house IT service group, responding to your direction, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges by the minute to reign in costs.
- Extensive Reporting: Progent uses an enterprise-class service reporting platform to ensure that all IT services performed are thoroughly described. This enables support group to transfer account responsibilities to in-house consultants once you have sufficient staff and appropriate skill sets.
- Safely Grow Your IT Support Business: You can easily and affordably take on more jobs outside your main areas of expertise and serve new territories without assuming the risks associated with increasing your head count too rapidly.
- Re-enforce Your Name: You can solidify your mind share as a comprehensive IT support firm by delivering more services to more customers under your own company name.
- Add to Your Services Catalog: Progent offers top-tier support in a wide array of technologies and can act as a reliable reservoir of skills for growing your IT support operations.
- Rapid Escalation: Thanks to a large team of high-level IT experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 services so even the toughest issues can be handled promptly.
- Make Your Clients Satisfied: Satisfied clients keep coming back. By teaming with Progent, you can keep making your customers successful without ever forcing clients to seek help from your competitors.
- Online Support Experts: For 20 years, Progent has provided remote network support from Help Desk services to high-level consulting. Efficient online support cuts costs while delivering fast solutions.
- Major Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Edmonton, Alberta Companies
Progent's seasoned roster of certified engineers offers Edmonton, Alberta businesses a broad range of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- AD Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Reporting
- Azure, AWS, Google Cloud Platform
- Remote Network Support
- Telecommuter Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtualization Management
- Hyper-V Integration
- VMware vSphere and vCenter Configuration
- Citrix XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Integration
- iPhone Support
- Google Android Phone Support
- Ransomware Recovery
- Backup/Restore Expertise
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi AP Configuration
- WiFi Site Surveys
Find Out More About Progent's Consulting Support for Network Service Providers in Edmonton, Alberta To learn additional details about Progent's reseller program for IT service organizations in Edmonton, Alberta, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
ProSight ESP Endpoint Protection Services Support
ProSight Phishing Protection Consultant Services
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Microsoft System Consultant
Microsoft Online Technical Support
Progent’s IT outsourcing services provide budget-friendly computer support for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your network engineering services can contain expenses and eliminate risks, allowing IT support expenses to increase in a more linear and controlled manner than is feasible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can help you build a secure and robust network foundation for your vital business software based on Microsoft Windows such as Office XP, Microsoft Office 2003, and Office 2000.
Setup and Support Branch Location
Branch Offices Technical Support
Years of experience delivering Microsoft expertise and Cisco technology consulting has enabled Progent to develop an unmatched capability for serving branch offices that need IT help with the flexibility common to with small firms but which includes effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your corporation has a sales office located anywhere in or any area covered by Progent's engineers, Progent can offer a broad range of onsite and off-site IT support services and system architecture assistance.
Microsoft Mac and Linux Desktop Small Business Networking
Microsoft and Apple Mac Desktop Network Recovery
Progent offers a broad array of cost-effective support services to assist you to deploy, configure, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online help for individual computers or notebooks or work with you to plan and implement a company-wide rollout of new or revised OS software and business applications. Progent can also provide engineers and technicians to help your company to prepare for and implement an office relocation or merger organized to produce minimal interruption to your productivity.
Cybersecurity Company WatchGuard Firebox Firewall
WatchGuard Firebox M470 Firewall Cybersecurity Contractor
Progent offers consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall product that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Intune Certification Management Consultant
MCSE Expert Certified Intune App Wrapping Computer Consultant
Progent's Intune consultants can help you to understand the business value of utilizing Microsoft Intune for administering your mobile computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to define security policies, set up test systems to confirm the appropriateness of Intune for your network, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and maintain your Intune deployment.
Live Online Office Publisher Education
Online Photoshop Training Server Administration
Progent's webinar training classes provide small businesses the cost savings, simplicity, and versatility of online learning and the effective pedagogic methods of seasoned instructors who utilize sophisticated technology to emulate real-time, interactive learning environments. Progent offers remote training for popular desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Visio: Dynamics accounting and management information products including MS Dynamics GP; as well as other leading desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Online Windows Desktop Training Contractor
Online Visio Training Service Provider
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and versatility of web-based learning plus the effective training techniques of expert instructors who utilize sophisticated technology to simulate real-time, participatory classes. Progent offers webinar training for key desktop applications including components of Microsoft Office suite such as Office Excel, Word, Publisher, and Outlook: MS Dynamics business accounting and management information products including Microsoft Dynamics GP (Great Plains); plus other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
MS SQL 2008 Remote Support Services
24/7/365 Microsoft SQL Server 2008 Network Engineer
Progent's Microsoft-Certified SQL consultants offer a range of support services to assist small businesses to design, deploy, administer, and troubleshoot SQL 2008 systems so that they receive the maximum competitive advantage from this state-of-the-art RDBM platform. Also, Progent can provide help with network architecture, enterprise-wide security, and application programming to increase the business advantage of your IT network.
24x7 8540 wireless controller Integration Services
5500 Wireless Controller Network Consulting
Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller solutions.
After Hours ISA 2004 Standard Edition Server Professional
Microsoft ISA Server Specialists
Progent’s Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can secure your IT system from attack by outside and inside sources. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these products to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can help you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
UNIX with Windows Network Consultant
Consultancy Solaris with Windows
If your company operates a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISSP-premier consultants can help your whole organization in a broad array of security areas such as security administration practices, security architecture and models, connection control products and techniques, applications development security, business processes security, physical security, communications, network and web security, and business continuity planning. CISM and CISSP stipulate the core competencies and worldwide standards of knowledge that information security professionals are required to possess. These certification give executive management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to offer world-class security management and engineering help.
Windows Server 2019 Virtual Machine Support Outsourcing
Microsoft Windows Server 2019 Technical Support Services
Progent's certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Computer Consultant Automated Server Management
Server and Desktop Monitoring and Reporting Integration Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity.
Blackberry Professionals
Activesync Consult
Progent’s consultants provide expertise in multiple disciplines relevant to mobile connectivity such as system infrastructure, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified professionals can save your business time and expense by using their wireless expertise to show you how to choose and integrate wireless access technologies that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile appliances work better.
24-Hour Security Information and Event Management Consultant Services
GIAC Security Audit Consulting
GIAC was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are acknowledged by companies and government organizations throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer help with any of the network security capabilities addressed within GIAC certification such as auditing infrastructure vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Check Point Software Secure
Check Point 900 Firewalls Security Company
Progent's Check Point experts can show you how to select and deploy Check Point Software Firewall/VPN software and hardware based on Check Point Software's technology to offer an economical and effective security solution for your business network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other suppliers and provide a single source for continuing network support, administration, education, and consulting expertise.
24 Hour Power BU Hybrid Programming
Outsourced Programming Power BI Report Server
Progent's Power BI consultants can assist you to design, deploy, maintain, update or debug your Power BI business analytics solution. Progent can also help you to prepare your source data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud, or hybrid environment to run Power BI.
Microsoft Teams dial plans Engineers
Microsoft Teams and AAD Engineer
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Exchange Server Upgrade Consultants
After Hours Exchange Server 2010 Upgrade Consultant
Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Exchange Server 2010 for your business and can help you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by improving your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your vital communications technologies.
Windows 8.1 Work Folders Consultants
Largest Windows 8.1 Storage Spaces Internet Networking Consultants
Progent's engineers can provide a range of network consulting services to help companies of all sizes to deploy, manage, and support networks that include workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure testing environments to assess Windows 8.1 and develop and execute Windows 8.1 migration projects following leading practices.
Symantec Backup Exec Engineer
Engineers vSphere Data Protection,
Progent offers affordable remote support from engineers skilled in a broad array of utilities and technologies that provide solutions for protecting Windows, Apple Mac, and Linux/UNIX servers and workstations as well as laptops and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist your company to implement, enhance, or troubleshoot data backup solutions for a range of topologies such as on-premises, edge to datacenter, cloud-based, or a mix.
Office 365 AD FS Computer Consultant
Microsoft Experts Exchange Online Archiving Online Help
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Skype for Business Edge Server Pool Technology Professional
24-7 Consultant Skype for Business and SQL Server
Progent's consultants offer online and onsite consulting services for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration systems like Cisco Video Interop Server. Progent's certified information security consultants can help you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.
Specialists SharePoint Server
SharePoint Server IT Consulting
Progent’s Microsoft-certified experts offer small and midsize companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and data. SharePoint Portal Server provides a common spot for your employees or clients to access, manage, distribute and manipulate useful data, files, and applications and to communicate with other people. It enables quicker and more intelligent decisions, more efficient access across groups and more economical business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they’ve developed in a way that makes data easy to find, retrieve and apply.
Microsoft Certified Expert Technical Support Services Monitoring and Reporting
MCSE Expert Certified Application Monitoring Information Technology Consulting
Even if your company has a small computer support group and a modest IT budget, your information system can still feature the same high reliability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the most recent network management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk call center to keep your mission-critical network applications and hardware up and running.
Specialist Part-Time CIO
CIO IT Consultants
Progent can supply small businesses with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate technology to improve business operations so they match better with your corporate objectives. Your company can develop and install a well thought out IT strategy without incurring the expense of a full-time senior IT executive.
CRISC Certified Risk and Information Systems Control Systems Engineer Consulting Services
CRISC Risk and Information Systems Control Engineers
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management solution based on best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines.
Wi-Fi IP phone integration Specialists
Meraki Outdoor APs Computer Consultants
Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, manage, and debug Cisco Wi-Fi products such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
CloudSuite 9.00 Specialists
Best Consultancy Infor CloudSuite
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and distribution companies to simplify supply chains and streamline key processes to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite services that spans from occasional advice to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and database administration.
Small Business Computer Engineer
Microsoft and Cisco Small Office Network On-site Support
If you have a company information system with 10 to 50 network users, Progent's computer outsourcing services free your company from dependence on single independent consultant while giving you cost-effective and reliable access to high-quality network support. By providing IT support help when you require it, offering advanced knowledge for critical technologies, offering value-added support such as 24x7 server monitoring, and charging only for services you receive, Progent gives you an affordable way for maximizing the productivity of your small office information system. Progent is the intelligent way for small organizations to create and support a reliable and safe information network and to benefit from fast access to the experienced consulting typically available only to businesses who can support a large in-house IT group.
ISA 2000 Server Online Support Services
Microsoft Proxy Server Computer Consultants
Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later versions of Internet Security and Acceleration Server.
CRISC Certified Information Risk and Information Systems Control Officer Consultant Services
Technology Professional CRISC Risk and Information Systems Control
Progent offers the services of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management (ERM) strategy following leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Private Cloud Integration Engineer
Private Cloud Solutions Technology Professional
Progent's Private Cloud Hosting service provides complete hosting of a small company's servers in an environment that delivers the maximum level of dependability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization architectures that allow small and midsize companies with multi- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.
Macintosh Virus Protection Technology Professional
Mac Virus Recovery On-site Technical Support
Progent's CISM-certified security staff can show you how to secure your Apple Mac environment through expert support offerings including running security tests, clean up after virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a company-wide security plan appropriate for the specific goals of your business network.
Case Study School Wireless
Proxim Tsunami Wireless Example Application
Progent delivered a wireless integration solution that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can extend to even greater distances. This wireless solution offered improved bandwidth and reliability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it offered protection against outside interference.
Career FAQ about Cisco Consultant
Questions about Computer Consultants Careers
For replies to frequent questions concerning becoming employed by Progent, go to Jobs at Progent Frequently Asked Questions.
Excel 2003 Engineer
Excel Power Map Integration Firm
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote support services to help your organization to plan, program, pilot test, deploy, manage, and debug business applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to migrate your legacy Excel solutions to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide on-demand support to organizations looking for a quick solution to a specific problem related to Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical application software based on Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.
Cisco ASA firewall VPN Online Technical Support
Technical Support Services Adaptive Security Device Manager
Progent's Cisco-premier CCIE network engineers can assist your company to maintain your legacy PIX 500 or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Exchange Server Upgrade Technology Professional
Expert Microsoft Certified Exchange Server Migration Professionals
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to assess the benefits of Exchange Server 2010 for your business and can assist your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast return on investment by improving your workers' efficiency, cutting the expense of hardware and service, streamlining administration, and consolidating your key communications platforms.
