Edmonton Consultants for Network Service Firms
Transparent Short-Term Support Team Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing for IT Service Firms in Edmonton
Progent's consulting services for IT service organizations in Edmonton Alberta allows your company to provide your clients Progent's consulting and Help Desk Call Center support with your company's brand as a transparent supplement to your regular IT services team. This can help you add to your client base, fill out your service catalog, satisfy your clients, and increase your profits.
Progent's nationwide team of network engineers, desktop support technicians, IT admins, and cybersecurity professionals have worked as transparent expansions to the IT staffs of some of the country's largest IT service firms. Progent's range of technical knowledge enables you to widen the capabilities of your IT support business, and Progent's transparency lets you elevate and preserve your company's brand.
Progent is a network support company with 20 years of experience providing remote expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network infrastructure experts of any independent computer support company in the world. Progent has delivered remote technical support and consulting to customers in every state in the country. (See testimonials from Progent's clients.)
Providing Progent's Services Under Your Branding
Progent's consulting program for network service organizations offers transparent resale to your clients of professional IT services. Progent bills your firm exclusively and works under your instructions to provide your customers support services under your brand. In addition, Progent has a low-cost Off-hours Support Service for clients who need access to 24x7 technical support.
Help Desk and Ticketing for IT Service Firms
Ticketing systems are fundamental to a successful Help Desk. But full-featured ticketing systems are not only costly to acquire and staff, but a hassle to set up and manage. Smaller IT support companies do not have the necessary resources. Progent's Call Center and ticketing program offers IT support firms a practical way to keep their company branding while delivering their clients world-class desktop support backed by an advanced ticketing platform and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Firms
Progent's Service Desk and ticketing solution for IT support firms leverages Progent's investments in highly scalable ticketing software, an online desktop services team, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing system exclusively or Progent can establish communications with your current ticketing system. The standard and optional features offered with Progent's Help Desk and ticketing solution allow you to increase your physical and virtual support volume, the range of technologies your firm can handle, the number of locations you can serve, and your hours of availability.
Important features of Progent's Service Desk and ticketing program for IT service firms include:
- Progent's online desktop support group provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Normal service times are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is offered at additional cost.
- Optional onsite service in major metros is available across the US at additional cost.
- You have complete control of your clients and invoicing.
- Your clients submit requests through your branded Internet portal, a toll-free number, or by directing an email to your dedicated email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting for IT service firms allows your support team to act as a sole point of contact for virtually all IT guidance and troubleshooting your customers may need. You can grow your team and core in-house competencies steadily without being forced to say no to opportunities due to a gap in expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Support: Progent works as a seamless extension of your in-house support group, responding to your management, and bills you instead of your customer.
- Granular Billing: Progent charges by the minute to reign in costs.
- Extensive Service Documentation: Progent uses an advanced service reporting platform to make sure all services performed are thoroughly described. This allows you to transfer service responsibilities to internal personnel once you have enough staff and relevant skill sets.
- Safely Expand Your Service Business: You can quickly and safely accept more opportunities outside your core areas of excellence and serve additional territories without the risks associated with expanding your full-time staff too quickly.
- Strengthen Your Name: You can solidify your mind share as a comprehensive network service firm by offering more services to more clients under your own brand.
- Flesh Out Your IT Support Portfolio: Progent can provide top-tier support in a broad range of IT disciplines and can be a dependable resource for growing your IT service operations.
- Rapid Problem Escalation: Thanks to a large team of senior technology experts available, Progent can transition quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled fast.
- Keep Your Clients Satisfied: Happy customers stick. By teaming with Progent, you can continue making your customers successful without ever requiring clients to look for expertise from your competitors.
- Online Technical Support Professionals: For 20 years, Progent has provided online network support from Help Desk services to high-level consulting. Efficient remote service cuts costs while delivering quick results.
- Major Industry Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Edmonton, Alberta Companies
Progent's nationwide team of certified consultants and technical experts can deliver Edmonton, Alberta organizations a wide array of remote consulting and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online Network Troubleshooting
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Configuration
- Security and Compliance Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Integration
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- Smartphone Management
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Find Out More Details About Progent's Consulting Program for Network Service Providers in Edmonton, Alberta For additional information about Progent's reseller program for network service organizations in Edmonton, Alberta, call 1-800-993-9400 or see Contact Progent.
An index of content::
Remote Support Catalyst Switch VLAN
Catalyst Switch EVN Network Engineer
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to realize all the benefits of bringing intelligent services into their networks. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your network infrastructure sufficiently available to handle real-time needs, expandable to facilitate growth, secure enough to guard restricted data, and designed for differentiating and managing all traffic to optimize system performance. Progent's CCIE certified consultants can help you select and deploy Catalyst switches that make sense for your business. Also, Progent's certified security specialists can help you develop a strategic security policy and configure Cisco switches so they powerfully enforce your security strategy. Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Infor SyteLine CloudSuite Job Costing Professionals
Consult Infor SyteLine CloudSuite Configurator
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical business processes in order to get products to market fast and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that can range from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
Microsoft Office Technical Support Companies
Microsoft Office 2003 Remote Troubleshooting
Progent's IT outsourcing services provide economical network support for small businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your network technical services can contain expenses and eliminate risks, allowing network service expenses to increase in a more moderate and controlled fashion than is possible by building up a large, knowledgeable in-house IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a protected and highly available network foundation for your critical applications powered by Windows including Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
24/7 External Network Security Scan Technology Professional
Network Security Scan Technology Professional
Progent offers small organizations a pair of specially designed security inventory packages that include, for a set fee, remotely administered scans of your security profile which are analyzed by professional information security specialists who interpret the results of the remote scan, deliver objective evaluations of your existing security vulnerability, and offer recommendations for remediation. Progent offers two complementary network security inventory packages for external and internal scanning that are priced to meet the budgets of small companies while providing enterprise-quality evaluations of your IT network's vulnerability to attack.
Microsoft Exchange 2013 Server Computer Services
Virus Protection Subscription
Progent's Microsoft-certified professionals average more than 10 years of experience providing email solutions for companies ranging from small businesses to large corporations. Progent provides affordable support for all editions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent's Exchange support services can help you in designing and executing a migration from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Exchange 2019 Server. Progent also provides integration help for Windows 10 and Windows 11 desktops running Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for popular web browsers. For email virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
VB.NET Developer
Microsoft Certified .NET C++ Design
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET applications rapidly and at low cost.
Enterprise hybrid cloud integration Services
Google Cloud hybrid integration Development Firms
Progent offers expert online consulting services to help organizations connect their IT infrastructure with leading public clouds including Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid topologies that combine local IT assets along with cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
SharePoint On-site Technical Support
SharePoint Portal Server Network Consultant
Progent's Microsoft-certified consultants can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or clients to access, manage, share and manipulate relevant information, files, and software and to communicate with other people. It enables faster and better decisions, more effective access across teams and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've developed in a manner that makes data convenient to locate, download and apply.
CISA Certified Security Expert Consolidate EMail Virus
Computer Consultancy Fault Tolerant Email
Progent's Microsoft-certified professionals average over a decade of experience providing unified communications solutions for customers that range from small offices to large corporations. Progent provides economical support for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email environments, and facilitate off-site and wireless email access. Progent's Microsoft Exchange consulting services can assist you in designing and executing a migration from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 clients using Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular web browsers. For e-mail virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard security services.
Remote Troubleshooting Exchange 2013 Disaster Recovery
Technical Support Services Exchange 2013 Performance Tuning
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important new features plus a revamped structure. These improvements favorably impact key areas including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Exchange Server 2013, create an efficient validation and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.
Remote Troubleshooting Fault Tolerant Internet Connection
Fault Tolerant Interoffice Connectivity Support
Progent's Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small and mid-size businesses to minimize system downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability IT design, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can help your company to develop and test a sensible business continuity plan that aligns with your business needs and IT budget. Progent's disaster recovery specialists can assist you to architect, implement, and manage resilient technologies including redundant Internet connectivity, virtualization, clustering, load balancing, continual off-site backup, and multi-location data centers.
Top Quality wireless LAN controller Professionals
wi-fi controller Consulting
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast failover, and hardening security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can assist your business to configure Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller technology.
Teleworker Conferencing Computer Consultant
Consultants At Home Workers Conferencing
Progent can help small and mid-size organizations to set up and troubleshoot conferencing applications to allow their remote workforce to communicate productively with colleagues and clients.
Microsoft Dynamics GP System Migration Specialist
24x7 Dynamics GP System Migration Professionals
Progent has supported Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has provided integration, customization, training, and troubleshooting services since the platform's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP deployments. Progent can assist you to plan, test, and carry out a cost-effective migration from a a legacy release to the newest release of Microsoft Dynamics GP.
24 Hour Barracuda Backup Inline Deduplication Technical Consultant
Barracuda Backup Disaster Recovery Remote Consulting
Barracuda Backup is an affordable, subscription backup/restore service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to help you to plan, configure, manage and troubleshoot a BDR solution built on Barracuda technology.
Windows 11 and Android Network Consultant
After Hours Services Microsoft Windows 11 Snap Groups
Progent's Windows 11 consulting experts offer a range of services for Windows 11 such as cloud solutions, mobile device management, at-home workforce connectivity, security and compliance, centralized deployment, and Help Desk support services.
Benefits for Home Based Network Consultants Freelancing Job
Benefits for Microsoft Consultants Job Opportunity
Our compensation model is built on revenue sharing, so just like working as an independent consultant, your earnings are directly tied to your work effort. Certain Progent support staff focus on quality of life and choose to consult at a more relaxed pace, utilizing our flexible schedule to pursue individual pursuits such as hiking, motorcycle racing, skiing, surfing, travel, or spending free time with family and acquaintances. Other consultants use the opportunity to earn big bucks via hard work and long hours. Progent fully encourages both sides of the spectrum plus everything in between.
MOM Case Studies
Best MOM Example Application
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, once users complained about them. With the benefit of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to fix network issues before they becomes critical enough to disrupt network uptime. Because of MOM, Progent can resolve looming problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to offer small company networks enterprise-class availability, security and performance.
Lync Server 2013 Front End Server Consulting
Consult Microsoft Lync Server 2013
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), presence, web meetings with application sharing, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 consultants and network architects can assist your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or hybrid model appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver custom online and on-premises training to your management team and users. Progent has expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook and PowerPoint.
Server Virtualization Outsourcing
Consultant Services Server Management
With virtual server technology, businesses can run many virtual servers on one physical server. Virtual server technology enables businesses to gain all the benefits of server isolation, but without the expense that goes with buying additional server equipment. Virtualization is also the enabling technology behind private clouds, which offer major advantages including reducing the costs of capital equipment, datacenter facilities, and administration while improving information protection, system reliability, and disaster recovery. Other key server management options include network monitoring utilities, Windows Server Update Services, and remote server management hardware. Progent's professional server management experts can help you in all aspects of server consolidation and administration to allow your business to contain expenses and conserve time.
Microsoft and Cisco Certified Expert Consultancy Services Group Small Office
Small Business Networking Consultancy Services
Progent's Microsoft and Cisco certified computer consultants can provide expert support for a wide range of products and technologies and can deliver that expertise remotely nationwide or in person in major cities throughout the United States and anywhere in California. Progent provides online help for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network engineers for the toughest network problems, plus the assistance of CISA and CISM-accredited security consultants to assist with high-level security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.
Firewall Security Security Consultant
Security Consultancies Checkpoint
Progent provides small and medium size companies professional support for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security plan and choose appropriate products from multiple suppliers to support your security goals while sticking within your budget restraints.
Microsoft Office SharePoint Server 2003 Remote Consulting
Computer Consultant Office SharePoint Server 2003
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web technology for intelligently connecting people, teams and data. SharePoint Server offers a common location for your employees or customers to connect to, manage, share and manipulate useful data, documents, and software and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and projects with the knowledge they've developed in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint experts can assist you to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Jabber Support and Help
8800 Series IP Phone Integration
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Largest Oracle database Design Firms
24-7 Oracle 10g Information Technology Consulting
Progent can provide fast and affordable remote access to a certified Oracle database administration consultant or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also help design, create, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Data Guard replication technologies and Oracle Recovery Manager.
Support and Integration Microsoft LCS Server 2007
Microsoft LCS Server 2007 Specialist
Microsoft Office Communications Server delivers IM and presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with popular Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from lower costs and elevated operational efficiencies, increased worker productivity, and better intellectual property protection with this simple-to-administer, fault-tolerant solution. Effective deployments of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the skill necessary to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Private Cloud Integration Consulting
ProSight Virtual Machine Hosting Professionals
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are built on proven virtualization architectures that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
Solaris Upgrading
Best Solaris-Windows Upgrading
Progent can help your company to design and implement a smooth transition from a Solaris-based IT system to a network based on Microsoft Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to preserve your information and reduce productivity discontinuity by developing an efficient migration plan that protects your existing investments in Solaris application and infrastructure. UNIX-to-Windows transition consulting expertise available from Progent include analysis of current environment, transition planning and testing, Microsoft Exchange migration support, information and application software migration, and server and storage system migration and consolidation.
Consultant Services Windows 8
Windows 8.1 Remote Desktop Small Business Computer Consulting Companies
Progent's engineers can provide a range of network consulting services to assist companies of any size to deploy, manage, and support environments that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can assist to design and configure test environments to evaluate Windows 8.1 and develop and manage Windows 8.1 migration plans following leading practices.
Unified Single Number Reach On-site Technical Support
After Hours Cisco Jabber Online Technical Support
Cisco Unified Communications Manager (CUCM or Unified CM), previously named CallManager, operates as the center of Cisco's communications and collaboration solution. Cisco Unified CM and Unified CM Express offer an advanced IP-PBX by integrating closely with applications that include Unified CM IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite support to assist businesses of all sizes to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent can assist with any facet of CUCM configuration and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Auditing MS SQL
Developer Firm SQL Server Capacity Planning
Microsoft SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to network users, lessening the complexity of designing, integrating, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Contract Microsoft Consultant Remote Support Jobs
Recruiter Cisco Consultant Job
If you are a network consultant with system support expertise, joining Progent and working for our clients will enhance your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's commitment to providing network consulting and technical help to small companies will offer you the chance to work closely with decision makers and contribute tangibly to the success of dynamic companies. Also, Our virtual office environment offers the most advanced tools for remote service and wireless connectivity to help you to come up with fast solutions when you troubleshoot mission-critical problems.
Exchange 2003 Server Upgrade Online Technical Support
Microsoft Expert Computer Engineer Exchange Server 2003 Upgrade
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
County Government Technology Professional
Small Government Technology Professional
Progent has a long background providing a broad range of online network support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in delivering advanced online IT consulting and has delivered network support to organizations in all 50 states. Remote support saves travel costs and solves problems faster than onsite service calls.
Microsoft Certified Partner Support Services Dynamics NAV
Dynamics 365 Business Central Consulting
Progent can provide online and onsite configuration, migration, application development, reporting for Microsoft Dynamics Business Central/Navision.
Top Rated FRx Development Company
24 Hour SQL Server Integration Services Development
Progent can provide remote and onsite expertise to assist you with any phase of BI reporting from debugging or modernizing applications to planning and deploying a comprehensive business intelligence solution. Progent's BI experts can assist your company to maintain your current reporting environment, assist you to migrate databases and applications from a legacy reporting platform to a modern one, and provide as-needed remote training tailored to your specific requirements. Progent's business reporting and analytics consultants can provide expertise in all popular business analytics reporting platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Exchange 2016 Upgrade Integration Support
Exchange Server 2016 Migration Planning Troubleshooting
Progent can assist you in any and all phases of your migration to Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines, mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Programming Company Excel Power Map
Microsoft 365 Excel Power BI Design Firm
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote services to help you to plan, develop, test, install, administer, and debug business applications based on any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility problems between different versions of Office Excel. Progent can provide on-demand help to organizations who need a fast solution to a stubborn issue associated with Excel and Progent can also provide full project management support for migrating or developing mission-critical applications built on Excel. Progent's cost-effective online training classes for Excel can be customized to address the special requirements of individual users or teams.
Microsoft .Net Systems Support
Information Systems Firms Microsoft SQL Server 2016
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you plan, integrate, maintain and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
24 Hour wireless controller Remote Consulting
Support and Integration 2500 Wireless Controller
Cisco's Catalyst Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Microsoft SCVMM Planning Network Consultant
SCVMM 2012 VHDX Resizing Professional
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring. Progent can assist your company to migrate from an earlier release of SCVMM or from another management platform, and Progent can show you how you to optimize and troubleshoot your existing SCVMM environment to make sure you get the highest possible return on investment.
wi-fi controller On-site Support
prime infrastructure Online Consulting
Cisco's Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening security by identifying threats and analyzing network traffic based on user class and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.
Remote Workforce Data Protection Technical Consultant
Offsite Employees Data Protection Support and Setup
Progent can assist small and mid-size businesses to design, install, test and maintain backup systems to support at-home workers.
Microsoft 365 Migration Onsite Technical Support
24x7 Microsoft 365 Remote Consulting
Progent can assist you to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Technical Consulting Microsoft Office 2003
Microsoft Small Business Network Support
Progent's IT outsourcing services offer affordable computer consulting for small businesses. Whether it involves designing system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT engineering services can contain costs and minimize risks, permitting network service budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a protected and robust network architecture for your vital business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
