San Antonio Consulting Expertise for IT Service Providers
Seamless Short-Term Support Team Assistance
Progent's Consulting, Help Desk, and Ticketing for Network Service Providers in San Antonio
Progent’s consulting services for IT service firms in San Antonio Texas enables your company to provide your customers Progent's consulting expertise and Help Desk Call Center support with your brand as a transparent supplement to your regular network services team. These services can help you add to your revenue, close gaps in your service offerings, satisfy your customers, and increase your profits.
Progent’s nationwide team of network engineers, PC integration and troubleshooting technicians, network admins, and cybersecurity professionals have worked as transparent expansions to the support staffs of some of the world’s largest IT support firms. Progent’s range of technical knowledge allows you to widen the capabilities of your IT service business, and Progent’s close integration with your support team helps you promote and protect your company's brand.
Progent is an IT support company with 20 years of experience providing online expertise to small and mid-size companies. Progent is a Microsoft Partner and has one of the largest groups of Cisco-certified CCIE network engineers of any independent IT support firm in the world. Progent has delivered remote IT assistance and advanced consulting to customers in every state in the U.S. (Check out recommendations from Progent's customers.)
Reselling Progent's Services Under Your Own Brand
Progent's reseller program for network service providers features seamless resale to your customers of world-class services. Progent bills you directly and performs under your instructions to deliver your customers consulting and support services under your brand. Also, Progent has a low-cost Extended Hours Support Program for customers who require access to 24x7 support.
Help Desk Call Center and Ticketing Services for Network Service Providers
Ticketing systems are the heart of a successful Help Desk. But enterprise-grade ticketing platforms are not only costly to acquire and staff, but a hassle to set up and manage. Smaller IT service organizations seldom have the required budget or personnel. Progent's Call Center and ticketing solution gives IT support organizations an affordable way to keep their custom branding while providing their customers world-class desktop support backed by a best-of-breed ticketing platform and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Program for IT Service Providers
Progent's Call Center and ticketing program for IT support organizations leverages Progent's investments in advanced ticketing software, an online desktop services team, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can set up communications with your current ticketing platform. The standard and optional features available with Progent's Service Desk and ticketing services enable you to expand your physical and virtual support workload, the diversity of technologies your firm can handle, the number of locations you can service, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT support companies include:
- Progent's online desktop service team provides Level 1 end user assistance with 1-hour service level agreement (SLA) to begin work during normal business hours.
- Normal service times are from 5am to 7pm PST, five days per week.
- Extended hours support is available at extra cost.
- Optional on-premises support in larger metros is available across the US at extra cost.
- You have complete control of your customers and billing.
- Your customers submit requests using your branded Internet portal, an 800 phone number, or by sending a request to your designated email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified remotely while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Organizations
Progent's consulting expertise for network service firms allows your support team to act as a single point of contact for practically all IT expertise your clients may need. You can build your team and strategic IT skills at your own pace without having to say no to new business owing to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your internal IT service group, under your direction, and bills you instead of your client.
- Granular Billing: Progent bills by the minute to reign in expenses.
- Detailed Documentation: Progent uses an advanced service documentation platform to ensure that all services delivered are fully described. This makes it easy for your IT support organization to shift account assignments to in-house personnel when you have enough staff and appropriate technical skills.
- Safely Grow Your IT Support Business: You can quickly and affordably take on more jobs outside your main areas of excellence and serve additional geographies without assuming the risks involved with increasing your head count too quickly.
- Strengthen Your Brand: You can solidify your positioning as a comprehensive network support provider by offering more solutions to more customers under your own brand.
- Flesh Out Your Services Catalog: Progent can provide top-tier expertise in a wide range of IT disciplines and can act as a dependable resource for expanding your IT service business.
- Fast Escalation: With a large team of high-level consultants ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems get resolved promptly.
- Make Your Clients Happy: Happy clients keep coming back. By joining with Progent, you can continue making your customers successful without ever requiring clients to look for help outside the fold.
- Online Support Experts: For two decades, Progent has provided remote network support ranging from Help Desk services to advanced consulting. Effective remote support saves money and produces quick solutions.
- Top Industry Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISM, and GIAC. Learn more about Progent's certifications.
Progent's Practice Areas for San Antonio, Texas Companies
Progent's seasoned roster of certified engineers can provide San Antonio, Texas companies a broad range of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP Reporting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online Network Technical Support
- Teleworker Integration
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Consultants
- Cybersecurity Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Services
- Desktop Support Services
- Colocation Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Management
- Hyper-V Deployment
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- iPhone and Android Management
- Apple iPhone Integration
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Surveys
Find Out More About Progent's Reseller Support for Network Service Organizations in San Antonio, Texas For additional details about Progent's consulting program for network service organizations in San Antonio, Texas, call 1-800-993-9400 or refer to Contact Progent.
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XenServer Virtualization Consultants
Consult Citrix Server Management
Progent's Citrix-authorized engineers can help your company to evaluate the business benefits of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also analyze your current XenServer deployment and help you to optimize resource utilization, responsiveness, protection, availability, and disaster recovery.
Flexential Internet Data Center Professional
Flexential Tampa Internet Data Center Consult
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recover planning consultants. Progent can also help you to plan and carry out a migration to the Flexential facility with services like planning solution architecture, recommending hardware components, system setup and validation, debugging, setting up remote network management, and educating your network support team.
Microsoft 365 Integration Technical Support
Microsoft 365 Exchange Online Integration Technical Consultant
Progent can assist you to understand the wealth of subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid solutions that transparently combine on-premises and cloud resources.
Project Server Programming
Microsoft Experts Project Professional Contract Programming
Progent's Microsoft-certified engineers can provide advanced support in implementing, managing and troubleshooting all versions of Microsoft Project, Project Server, and Microsoft Project Online and can provide a broad range of affordable remote consulting services following proven best practices to help businesses of all sizes to get all the benefits of this leading platform. Consulting support offered by Progent include system design, software configuration and migration, setting up secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
Mac unified messaging Information Technology Consulting
Time Machine and Outlook for Mac Network Engineer
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage training.
Citrix StorageLink Site Recovery Consulting Services
24-7 Citrix Disaster Recovery Technology Consulting
Progent's Citrix experts can assist you to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Hyper-V network, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and support and simplifying management tasks.
Expert Training On-site Support
Immediate Consultants IT Training
Progent practices information transfer from Progent's support experts to clients. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small businesses who utilize familiar freelance consultants or who maintain in-house support staffs benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Visual Basic for Applications Programmer
Applications Programming Firm
For custom application development, Progent can provide programming experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Computer Systems Consulting Windows 7 64-bit Upgrade
Windows 7 Training Configuration
Progent's certified consultants can assist your company to test
Microsoft Exchange Upgrade Remote Consulting
24-Hour Exchange Server 2000 Onsite Technical Support
Progent is one of the most expert network consulting companies for creating email and messaging systems powered by Exchange 2000 Server. Progent specializes in helping small businesses derive the full benefits of Microsoft Exchange 2000 under typical situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
Consultant Flexential Tampa Data Center
Flexential Data Center Consulting Services
Progent utilizes the Flexential Tampa data center mainly to deliver private cloud hosting services. Progent has a team of IT experts based in the vicinity of Tampa, and Progent also offers online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran disaster recover preparedness consultants. Progent can also assist you to plan and implement a move to the Flexential facility by providing services like designing solution architecture, recommending hardware, system setup and testing, troubleshooting, streamlining remote management, and training your IT staff.
VMware Site Recovery Manager Engineer
VMware Cross vCenter NSX Consultant
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a repeatable process for recovering services rapidly after an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports transparent testing for site recovery, updates and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a DR solution based on VMware Site Recovery Manager.
Exchange 2016 Migration Planning Configuration
Microsoft Exchange 2016 Upgrade Support and Help
Progent can help your business in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Unified CM SIP gateway Technology Consulting
Unified CM and Microsoft Office Consulting
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the center of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express offer a location-independent IP-PBX by integrating closely with unified messaging apps that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises support to assist businesses of any size to build and administer Unified CM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent can assist with any aspect of Unified Communications Manager configuration and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Patch management Consulting
Patch management services Consultant
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Network Engineer Microsoft Proxy Server
Microsoft Firewall Online Troubleshooting
Progent's Microsoft-certified ISA Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without adversely restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Printer firmware patch management Specialists
Wi-Fi access point patch management Consultancy
Progent's managed services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking updates to your servers, peripherals {like printers and scanners, network appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and robotics.
Server Management Specialists
Virtual Server Technology Consulting
With virtual servers, companies can operate many virtual servers on one physical server. Virtualization technology enables businesses to gain all the advantages of server isolation, while avoiding the expense that goes with purchasing additional server hardware. Virtual servers are also the critical technology for building private clouds, which offer major advantages including lowering the costs of hardware, datacenter facilities, and management while enhancing data protection, network availability, and recoverability. Other useful server management technologies are network monitoring software, Windows Server Update Services, and remote system management cards. Progent's professional server management consultants can help you with all aspects of server consolidation and management to enable your business to contain expenses and conserve time.
Auditor CISA Certified
Specialists CISA Cybersecurity Audit
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates mastery in IS security audit and control. Certified by ANSI, the CISA credential has candidates pass a comprehensive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit professional able to assist companies in the fields of information systems audit process, IT governance, systems and infrastructure ROI, IT service delivery, safeguarding of data assets, and disaster recovery planning.
WatchGuard SSL VPN Compliance Auditor
Cybersecurity Organization WatchGuard Firebox M470 Firewall
Progent provides consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewall solutions.
24x7 HelpDesk Consultant Services
Network Consultant Help Desk
The Help Desk service delivery structure adopted by Progent's Technical Response Center gives small and midsize companies an efficient option to dependence on independent consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to emergency help, escalation capability to world-class experts for solving the most intractable issues, support consistency and reliability, prompt follow-up enforced by veteran support managers, a selection of convenient techniques for requesting service jobs, plus a high level of progress visibility enabled by ticket updates and accessible through a web portal.
Help and Support Exchange 2019 SharePoint Integration
Exchange 2019 DAG Engineers
Progent can help your organization in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and configuring Outlook.
Open Positions Network Professional
24-Hour Network Consultant Work From Home Job
If you are an information technology consultant with technical support expertise, teaming with Progent and working for Progent's customers will enhance your abilities through interaction with Progent's staff of motivated, world-class consulting experts. Progent's focus on offering network consulting and computer help to small and midsize businesses will give you the opportunity to consult in depth with business leaders and contribute significantly to the growth of exciting companies. Also, Our virtual office network offers the most advanced technology for remote support and wireless connectivity to allow you to deliver fast fixes when you troubleshoot business-critical problems.
Engineer Microsoft 365 AD FS
Emergency Computer Consultant Microsoft 365 and Apple iOS
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated Exchange components to lower capital expense and administrative overhead. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to help your organizations to assess the benefits of Exchange Online, plan a network topology that fits your functional requirements and IT budget, carry out a non-disruptive move from your current Exchange system to one that includes Exchange Online, train your IT staff and users, and provide ongoing consulting and technical support.
ransomware removal and recovery Consulting
Ryuk ransomware cleanup Consultant
Progent's proven ransomware recovery consultants can help you to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Call Center Sharing Network Consultants
24-Hour Online Technical Support Supplemental Help Desk
Progent's Computer Call Center Outsourcing Support Services for desktop technical support are intended especially for small organizations who require immediate access to a Help Desk Call Center with expert telephone support and effective escalation options but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Helpdesk Services, Per Minute Billing, and Helpdesk Applications Recommendation and Deployment.
From Home Job Recruit Network Consultant
Network Engineering Career
Progent is hiring a range of full-time employees such as solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE certification; and consultants for fault-tolerant network architecture with experience in mobile access, wireless networking, non-stop systems, business continuity solutions, data protection, and virtual servers. Progent is also seeking workstation support technicians, off-site troubleshooting specialists, and CISSP or CISA accredited security consultants. We are also looking for veteran managers and administrators able to perform effectively in Progent's high-growth, virtual office environment. Progent works with independent consultants with in-depth expertise and field experience in crucial information technology areas outside Progent's primary technical focus. Progent's Experts Group employs contractors who can provide consulting and development support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess deep expertise with non-Microsoft operating systems such as Linux, Apple OS, or Solaris, or can provide expert skills in technologies such as telecommunications, web design, EDI, web commerce, or database management. Freelance contractors premier by Progent cooperate with our full-time engineers to deliver end-to-end solutions for small business networks.
Cisco CCIE Remote Information Technology Outsourcing Firms
Cisco VoIP Manage
Progent offers fast online support from Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can link to your environment via advanced remote diagnostic utilities to deliver fast and economical analysis and repair of critical network issues.
Apple Mac and Windows Technical Consultant
Windows and macOS Configuration
Progent's support specialists in Apple OS X and Windows technology can show you how to combine Apple Macintosh and Windows systems into cohesive environments with resource sharing and workgroup functionality. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class assistance to businesses that depend on these platforms to maintain their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Office 2016 Support Outsourcing Services
Microsoft 365 Outlook Network Design
Progent's certified Office and Microsoft 365 experts can help businesses of any size to incorporate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that offers fast return on investment and promotes better business results. Progent can help you to integrate Office or Microsoft 365 apps with one another and with other key Microsoft technologies such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various releases of Office and offers customized online training to individuals or groups.
Photoshop Education
Digidesign Pro Tools Education
Progent's Mac consultants can promote the creative facets of Macintosh computing by offering help services and training in graphics, sound, and video. Progent's support professionals can provide help in a range of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
MCSE Expert Certified Solaris with Windows Consulting Services
Consulting UNIX, Windows
If your office network combines UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your servers into a cohesive network that allows all your operating systems to run side by side for easy management, transparent dataflow, high dependability, superior performance, and strong security. Progent's UNIX and Microsoft Windows integration support offerings feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and troubleshooting, in-person technical support, and Help Desk services.
Freelance Microsoft MCSE Contractor Subcontractor Jobs
Contract Job Opportunities Contract Microsoft Consulting
Our Experts Group offers consulting in key fields such as Macintosh integration and programs; Expertise for Linux, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application support; CIO, business analyst, and project management outsourcing; Custom program design and deployment; Web, eCommerce, Electronic Data Interchange, and customer portal development and integration; SQL management and efficiency consulting; Business intelligence consulting; and Telecom architecture consulting.
Zero Trust Cybersecurity Online Technical Support
MFA and Single Sign-on (SSO) Integration Support
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
