San Antonio Consulting Services for Computer Support Organizations
Transparent Short-Term Staff Assistance
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Organizations in San Antonio
Progent’s consulting support for IT service organizations in San Antonio Texas allows your company to provide your clients Progent's consulting and Help Desk support under your company's own branding as a seamless augmentation of your regular IT services team. These services can help you grow your revenue, expand your service portfolio, create happy clients, and improve your profits.
Progent’s nationwide roster of network infrastructure experts, PC integration and troubleshooting specialists, network admins, and data security consultants have worked as seamless adjuncts to the support staffs of some of the country's biggest IT service firms. Progent’s breadth and depth of technical knowledge allows you to widen the capabilities of your IT support business, and Progent’s close integration with your support team lets you promote and protect your company's brand.
Progent is an IT support firm with 20 years of background providing remote consulting services to small and mid-size companies. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco-certified CCIE network infrastructure experts of any private computer services company in the world. Progent has delivered online IT assistance and consulting to clients in every state in the U.S. (See recommendations from Progent's customers.)
Reselling Progent's Services Under Your Branding
Progent's reseller program for network service firms offers transparent resale to your customers of world-class IT services. Progent invoices your firm exclusively and performs under your direction to deliver your customers support services under your branding. Also, Progent has a low-cost Extended Hours Support Program for clients who need 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Organizations
Ticketing systems are fundamental to an efficient Help Desk. But full-featured ticketing platforms are not just costly to license and staff, but challenging to set up and maintain. Small or niche IT service firms seldom have the necessary budget or personnel. Progent's Help Desk and ticketing solution gives IT service organizations an economical way to retain their custom branding while providing their customers responsive desktop support built around a best-of-breed ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing solution for IT support firms takes advantage of Progent's investments in advanced ticketing technology, an online desktop services team, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can establish communications with your current ticketing system. The standard and optional features offered with Progent's Call Center and ticketing program enable your IT service firm to increase your support workload, the diversity of technical issues your firm can take on, the locations you can service, and your hours of availability.
Important features of Progent's Call Center and ticketing solution for IT support firms include:
- Progent's remote desktop support staff delivers Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal service hours are 5am to 7pm PST, five days per week.
- Extended support is available at additional cost.
- Optional on-premises service in larger metros is available across the US at extra cost.
- You retain full control of your clients and invoicing.
- Your clients enter requests using your custom branded Internet portal, a toll-free phone number, or by directing a message to your assigned mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and modified remotely until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for Network Service Firms
Progent's consulting for IT service firms allows your support team to act as a sole point of contact for virtually all IT guidance and troubleshooting your customers may require. You can grow your team and core in-house competencies steadily without having to say no to opportunities owing to a lack of expertise or the absence of bandwidth.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent works as a seamless supplement to your in-house support group, under your direction, and invoices you rather than your client.
- Granular Billing: Progent bills by the minute to minimize costs.
- Extensive Documentation: Progent utilizes an enterprise-class reporting system to make sure all services delivered are thoroughly described. This makes it easy for your IT support organization to shift service responsibilities to internal personnel when you have enough staff and relevant skill sets.
- Safely Expand Your Service Business: You can quickly and efficiently accept additional jobs outside your main fields of expertise and open additional territories without exposure to the risks associated with expanding your full-time staff too rapidly.
- Re-enforce Your Brand: You can improve your positioning as a full-spectrum IT support firm by offering more services to more clients under your own company name.
- Add to Your Services Catalog: Progent offers top-tier expertise in a wide range of technologies and can be a reliable reservoir of skills for growing your IT support business.
- Rapid Escalation: Thanks to a large team of high-level technology experts ready to help, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest problems get resolved fast.
- Make Your Customers Happy: Happy customers are loyal. By joining with Progent, you can keep making your customers successful without ever forcing clients to seek help from other support firms.
- Remote Support Professionals: For 20 years, Progent has provided online network support ranging from Help Desk support to advanced consulting. Efficient online support saves money while delivering fast results.
- Advanced Certifications: Progent’s IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for San Antonio, Texas Organizations
Progent's veteran team of certified consultants and technical experts can deliver San Antonio, Texas businesses a wide range of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- AD Planning
- Office 365 Integration
- Dynamics GP Expertise
- Azure, AWS, Google Cloud
- Remote Network Troubleshooting
- Telecommuter Support Services
- Cisco Network
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support
- Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Planning
- VMware vSphere and vCenter Integration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Integration
- iPhone Support
- Google Android Phone Integration
- Ransomware Recovery
- Backup/Recovery Expertise
- Cisco IP Voice Phones and Telepresence
- Skype for Business and Microsoft Teams
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Learn More Details About Progent's Consulting Support for Network Service Providers in San Antonio, Texas To learn more information about Progent's reseller support for IT service organizations in San Antonio, Texas, call 1-800-993-9400 or see Contact Progent.
An index of content::
Engineers Exchange Server Hosting
Hosting for Exchange Consultant Services
Progent's MS Exchange Server Hosting and Management Services offer an enterprise-class data center with backed-up electrical and environmental control systems,
Hybrid Office 365 Exchange integration Support
Professional Hybrid Office 365 integration
Office 365 is Microsoft's growing family of client productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in a variety of subscription plans intended for markets ranging from students and home offices to global enterprises. Progent offers fast and easy remote access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Best Microsoft Server Consolidation Engineer
Microsoft Virtual Server 2005 Engineers
Microsoft Virtual Server, run on the Windows Server platform and based on software first developed by Connectix, delivers the performance needed to carry out hardware reduction, application upgrade, and server isolation tasks through virtualization technology in an enterprise-class computing environment with advanced scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance ROI in software development and piloting, migration from legacy line-of-business applications, and hardware consolidation. Progent's skilled Virtual Server consultants can help your business to assess and integrate MS Virtual Server.
Consultant Services Wireless Security
Building-to-building Wireless Support and Help
Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
ASA Professionals
24x7x365 Consultants ASA 5505 Firewall
Progent's Cisco CCIE-certified networking consultants can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Small Business Network Engineers
Server Support Small Business
Progent is a leader in economically delivering world-class IT help to small companies. Progent's achievement in handling the IT support requirements of the historically underserved small company market is the cumulative outcome of key technical and operational breakthroughs that have removed a great deal of the traditional expenses out of administering IT support, added unmatched professional expertise into the support mechanism, and significantly accelerated the repair cycle.
Technical Support Microsoft Exchange Upgrade
Microsoft Exchange 2003 Remote Troubleshooting
Progent's expert support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity disruption, reduces ongoing support requirements, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
Microsoft Intune Consultant
Mobile Application Management IT Services
Progent's Intune consultants can assist your company to assess the strategic value of utilizing Microsoft Intune for configuring and managing your portable devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can assist your company to configure security and compliance policies, plan and deploy test systems to evaluate the benefits of Intune for your environment, install Intune across your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.
24 Hour Microsoft GP/Great Plains Integration Support
Dynamics GP Integration
Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics platform that unifies information and operations throughout your company, interfaces easily with other applications, and connects employees, clients and vendors unrestricted by time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to install and manage a robust, secure server and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Dynamics GP/Great Plains 2010.
Smartphone Synchronization Small Business Network Consultants
Mobile Laptop Manager
Progent's remote connectivity and wireless synchronization specialists can help your business to design and deploy secure access solutions for off-site desktop PCs, laptops, and smartphones so they integrate seamlessly with your information network, enabling you to optimize the productivity of your remote workers.
Microsoft Desktop Installation
Design Consultants Microsoft and Mac Desktop
Progent can provide a wide array of low-cost online and on-premises consulting services to help your business to install, manage, and debug workstations and handhelds powered by Windows, macOS/OS X, Apple iOS, Android, or Linux.
Chief Information Officer Outsourcing Engineers
Outsourcing Network Help Services
Progent is organized provide comprehensive online support for all major technologies common to today’s small business IT networks and offers an array of vital, as-needed support services including a temporary Chief Information Officer to provide senior-level planning and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, project management for critical initiatives like office relocations oroperating system migrations, connectivity consultants for building and maintaining fast and robust network infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to create business continuity plans, and software developers to write, customize, or troubleshoot business applications.
Support Outsourcing IP Telephony
Cisco SIP phones Configuration
Progent's Cisco-certified VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally known as CallManager, or with Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Unified CM apps like Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco SRST systems for high availability.
24-7 Microsoft Hyper-V 3.0 Virtual Machines Integration Services
Virtual Server Hyper-V Engineer
Progent's Microsoft-certified consultants can help you analyze the potential benefits of Hyper-V-powered server virtualization for your company, conduct test implementations to validate Hyper-V's compatibility with your line-of-business software, assess your network infrastructure for smooth performance with virtual server solutions, assist you in moving to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to monitor and administer Hyper-V, offer expert consulting support for improving the protection of your virtual servers, establish and test disaster recovery processes that optimize system availability, and deliver ongoing consulting and maintenance including affordable remote repair and turn-key Help Desk outsourcing.
Remote Support Specialist
Remote Network Support Professional
For mid-size businesses looking for IT support, Progent can deliver an array of options such as local help, on-line support, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staffing, site relocation support, software development, and expert consultation. For medium-size companies in California or other regions covered by Progent's field engineers, Progent provides expert onsite support for fixing network issues quickly and affordably.
On-site Technical Support Zero Downtime Internet Network
High Availability Internet Connections Consultant Services
Progent's Cisco-certified network professionals can show you how to create an economical, 24x7 Internet configuration solution that can deliver non-stop Internet connectivity through a broad range of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to show you how to apply the latest techniques for high availability Internet access to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections.
Kansas Information Technology Outsourcing
Consulting Companies Rhode Island
Progent’s Technical Response Center provides low-cost nationwide extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer extended hours phone help and online direct computer access to isolate and resolve technical problems quickly and economically.
Microsoft Online Support SCCM 2007 Hardware Inventory
Microsoft Certified Expert SCCM 2007 Asset Management Computer Consultant
Progent can assist your organization to maintain System Center 2007 Configuration Manager to simplify administration, enhance security, and increase productivity by making sure that critical applications are always up to date, tracking licensing, and monitoring usage profiles to help you make informed purchasing decisions. Once your organization is ready to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.
Macintosh Integration Support
Apple Mac Specialist
Progent's experts offer Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and email expertise, security services, and one-on-one training. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, integrating and supporting a network environment that is reliable, secure, fast and aligned with your company's business goals.
MS SQL 2008 Consultant
Technical Support Services MS SQL Server 2008
Microsoft SQL Server 2008 offers indispensable, familiar tools to IT experts as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Networking Organization Intune Mobile Device Management
Top Rated Microsoft Intune Small Business IT Outsourcing Companies
Progent's Microsoft-certified engineers can assist your company to streamline desktop update and patch deployment by delivering support for management tools such as Configuration Manager 2007, Systems Management Server, and Windows Server Update Services.
Extended Help Desk Engineer
Cisco Experts Call Desk Sharing Configuration
Progent’s Help Desk Co-management service makes it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading shared PSA tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
24-Hour Windows Cluster Server 2008 On-site Support
Failover Clustering Windows 2008 Consultant
The server cluster technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to simplify the deployment, configuration, and maintenance of server clusters that provide improved levels of network dependability, security, efficiency, and flexibility. New or improved features include cluster Validation, revamped configuration and deployment, improved cluster administration, new cluster infrastructure for maximum availability, better protection and quorum structure, fewer failure points, greater disk and memory capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the business benefits of Windows clustering, design and execute an installation, educate your network support staff to administer your cluster environment, deliver continuing consulting and technical help services, and create and test a business continuity procedure.
Project Server Consultants
Microsoft Sharepoint Server 2007 Onsite Technical Support
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s support team can show you how to design, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager (SCOM).
WatchGuard Firebox M270 Firewall Security Audit Services
Security Contractor WatchGuard Firebox Firewall
Progent provides support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Computer Consultant Automated Server Inventory
Remote Server Management Consultant Services
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the health of critical assets that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that all looming issues can be resolved before they can impact productivity.
Recovery Services Cisco VoIP
Information Technology Consulting Company Cisco VoIP
Progent can provide rapid remote access to Cisco CCIE network infrastructure experts. Progent's CCIE experts can connect to your environment via powerful remote diagnostic tools to provide fast and affordable troubleshooting and repair of urgent network problems.
Skype for Business Web Apps Server Engineers
Skype for Business Back End Server Specialist
Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer remote and on-premises support to help your company to manage and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help you to design and execute an efficient Skype for Business migration.
Check Point 26000 Firewalls Protecting
Check Point 5000 Firewalls Forensics Services
Progent's Check Point Software consultants can help you select and configure Check Point Software Firewall utilities and appliances based on Check Point's technology to provide an economical and efficient security defense for your business network. Progent can also show you how to configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security solutions from other suppliers and provide a central source for continuing network support, administration, training, and consulting expertise.
Great Plains Consultants
Microsoft Financial Software Technical Support
Dynamics GP 2010 accounting software is a comprehensive business management platform that integrates data and processes across your company, interfaces easily with other applications, and brings together workers, customers and vendors regardless of time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
OS X Remote Specialists
macOS Technical Support Specialists
Progent provides nationwide online technical support and consulting services for businesses who operate Apple Mac environments or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft technology. Progent's engineers can provide Apple macOS and OS X users a variety of services such as desktop assistance, migration to the current version of OS X from legacy editions of macOS and Mac OS X, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or moving to iCloud. Remote IT help provides maximum leverage for your IT budget by preserving user efficiency and shortening the time billed for network repair services. Advanced remote access tools and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of telephone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM premier security specialists to assist with the most difficult system issues.
wireless VoIP phone and Aironet APs Computer Engineer
2500 Wireless Controller Online Technical Support
Progent's Cisco-certified wireless technology consultants can help you to configure, manage, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Les Kent has a 35-year track record of successful network integration, corporate administration, marketing, and operations. He has demonstrated a knack for developing sophisticated information technology solutions while working as a system designer, application developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major corporations.
Amazon hybrid cloud integration Outsourced Programming
Amazon enterprise hybrid cloud solutions Integration Companies
Progent can provide affordable remote support to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security.
Remote Employees Data Protection Network Consultant
Remote Workers Data Protection Network Consultants
Progent can assist small and medium-size companies to design, deploy, test and manage data protection solutions to support at-home workers.
Windows 8.1 Security Consultants
Windows 8 Engineer
Microsoft Windows 8.1 is designed to run on computers from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, including touch screen interface and signature tile user interface, provide a broad selection of advantages for organizations who know how to put them to work. Progent's Microsoft-certified experts can help get your business up to speed with Microsoft Windows 8.1 and make sure you gain maximum business advantage from the operating system's many new and enhanced technologies.
Windows Server Essentials Server Backup Services
24-7 Windows Server Essentials and Office 365 Consultancy
Windows Server Essentials is an affordable, entry-level platform that enables small organizations to transition from the traditional stand-alone on-premises datacenter to the new hybrid computing model that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the possible business benefits of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based model for your network environment. Progent offers comprehensive project management so you can design and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, troubleshooting, and customized training.
SharePoint Portal Server Outsourcing
SharePoint Server Professional
Progent’s Microsoft-certified experts offer organizations of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a common location for your workers or customers to access, manage, distribute and interact with relevant data, documents, and software and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they’ve created in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can help your organization to support your current SharePoint environment or migrate to the latest version of SharePoint.
Microsoft Expert Setup and Support Forefront TMG
Computer Consulting Forefront TMG Firewall
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that delivers a one-server platform for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, allows custom reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified consultants can assist your company to design and carry out pilot and production deployments; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also assist you to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Specialists Amazon AWS hybrid cloud solutions
Consulting Enterprise hybrid cloud solutions
Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that combine on-premises resources along with cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of cloud migration support services that include Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Small Office IT Consulting Microsoft Office 2000
Microsoft Office Professional
Progent’s IT outsourcing packages offer economical computer support for small businesses. Whether it involves planning network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating a web-based business application, outsourcing your network engineering services can contain costs and eliminate uncertainties, permitting IT support expenses to increase in a more moderate and controlled manner than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a protected and robust system foundation for your critical business software based on Microsoft Windows such as Office XP, Office 2003, and Office 2000.
Expert Microsoft Certified Operations Manager IT Consultants
Consultant Services System Center MOM
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to fix critical problems uncovered by SCOM 2012.
Cisco Mobility Express Technology Consulting Services
Top Quality Aironet Wireless AP Outsourcing
Progent's certified wireless consultants can help businesses of all sizes to plan, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, coverage, density, scale, security compliance and manageability required for transparent connectivity between wireless and wired network infrastructure. Progent can provide efficient online and onsite consulting services for both end-of-life and new-generation 802.11ac Aironet APs and Progent can help you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Consultant Microsoft Exchange Server Migration
Microsoft Exchange Server 2010 Upgrade Specialists
Progent's Microsoft-certified engineers can deliver affordable online and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging system, train your network support staff and end users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing management services and engineering help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
