San Antonio Consulting Support for IT Service Companies
Transparent Short-Term Staff Help
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in San Antonio
Progent's consulting support for IT service firms in San Antonio Texas allows you to provide your clients Progent's consulting expertise and Help Desk support using your company's brand as a transparent supplement to your regular IT services group. These services can ease the way for you to add to your client base, close gaps in your service catalog, satisfy your customers, and increase your profits.
Progent's nationwide roster of network engineers, desktop integration and troubleshooting specialists, network admins, and cybersecurity professionals have acted as seamless expansions to the support staffs of some of the world's biggest IT support firms. Progent's range of expertise allows you to widen the scope of your IT support practice, and Progent's transparency lets you strengthen and preserve your branding.
Progent is a network consulting company with two decades of background providing online consulting services to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest teams of Cisco CCIE network infrastructure experts of any independent computer support firm in the world. Progent has provided online technical assistance and consulting to customers in every state in the country. (Refer to testimonials from Progent's clients.)
Using Progent's Services Under Your Branding
Progent's consulting program for IT service firms features transparent resale to your customers of professional services. Progent invoices you directly and works under your direction to deliver your clients consulting and support services under your branding. In addition, Progent has an affordable Off-hours Support Service for clients who require 24x7 support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is the heart of an efficient IT Call Center. But full-featured ticketing systems are not just expensive to acquire and staff, but challenging to set up and maintain. Smaller IT support firms rarely have the required budget or personnel. Progent's Call Center and ticketing solution gives IT support firms an economical way to keep their company branding while delivering their customers responsive desktop support built around an advanced ticketing platform and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk Call Center and Ticketing Program for Network Service Organizations
Progent's Service Desk and ticketing program for IT support firms leverages Progent's investments in advanced ticketing technology, an online desktop support team, and a group of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can set up communications with your existing ticketing platform. The features offered with Progent's Service Desk and ticketing solution allow your IT service firm to expand your support workload, the diversity of technical issues your company can handle, the number of geographies you can serve, and your overall availability.
Key features of Progent's Call Center and ticketing solution for IT support firms include:
- Progent's online desktop support team delivers Level 1 end user help with 1-hour service level agreement (SLA) to commence work during standard business hours.
- Normal service times are from 5am to 7pm PST, five days a week.
- Extended support is available at extra cost.
- Optional on-premises service in larger metro areas is offered across the country at additional cost.
- You keep complete control of your customers and invoicing.
- Your clients enter service requests by means of your own branded Internet portal, a toll-free phone number, or by directing an email to your assigned email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Providers
Progent's consulting for network service firms allows you to act as a sole point of contact for virtually all IT expertise your clients may require. You can grow your team and core IT skills at your own pace without having to decline opportunities owing to a gap in expertise or the absence of personnel.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent works as a seamless extension of your in-house IT service group, under your direction, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize costs.
- Detailed Service Reporting: Progent utilizes an enterprise-class service documentation system to make sure all IT services performed are fully documented. This enables support group to transfer account assignments to internal consultants once you have enough staff and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can quickly and affordably accept additional jobs beyond your main areas of expertise and open additional geographies without the risks associated with expanding your head count too quickly.
- Re-enforce Your Name: You can improve your mind share as a full-spectrum network service firm by offering more solutions to more clients using your own brand.
- Flesh Out Your Services Portfolio: Progent offers world-class expertise in a broad array of technologies and can be a reliable resource for expanding your IT service operations.
- Rapid Problem Escalation: Thanks to a sizable roster of high-level IT experts ready to help, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging problems get resolved promptly.
- Keep Your Customers Satisfied: Happy clients are loyal. By joining with Progent, you can continue delivering solutions without ever requiring clients to seek expertise from your competitors.
- Online Support Professionals: For 20 years, Progent has provided remote IT support ranging from Help Desk services to high-level consulting. Efficient remote service cuts costs while delivering fast solutions.
- Top Certifications: Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Practice Areas for San Antonio, Texas Organizations
Progent's seasoned roster of certified engineers can provide San Antonio, Texas organizations a broad range of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Design
- Microsoft 365 Integration
- Dynamics GP Consulting
- Azure, AWS, Google Cloud
- Online Network Troubleshooting
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Experts
- Security and Compliance Consultants
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Management
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- Smartphone Integration
- Apple iPhone Integration
- Android Phone Management
- Ransomware Defense/Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Surveys
Learn More About Progent's Consulting Program for IT Service Providers in San Antonio, Texas For additional details about Progent's reseller support for IT service firms in San Antonio, Texas, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
24-7 MS CRM Online Support
MS CRM Specialists
Microsoft CRM helps small businesses nurture profitable customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share data to help improve selling success and deliver consistent, efficient customer service. Progent can set up the optimal network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MSCRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer support data.
Citrix Lab Manager Consulting
Consulting Services Citrix Stage Manager
Progent's Citrix experts can assist your organization to assess the business value of the various versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to use Citrix Essentials to improve the responsiveness, uptime, consistency, and fault tolerance of your virtual network while reducing the cost of resources and operations and streamlining administrative processes.
VB.NET Programming Company
Microsoft Certified Contract Programmer .NET Linux
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to create or update .NET apps rapidly and at low cost.
Power BI on Azure VMs Integration Companies
24x7x365 Programmer Power BI and SSRS
Progent's Power BI experts can assist your business to plan, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can help you build and administer a local, cloud based, or hybrid network model for Power BI.
DotNET Application Development Company
.NET Raspberry Pi Contract Development
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps rapidly and at low cost.
.NET C# Developer Firm
.NET MAUI Programming Firm
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and affordably.
Microsoft Project Server My Sites Professionals
Microsoft Project Server Reporting Specialist
Progent's Microsoft-certified engineers offer advanced support in implementing, using and troubleshooting all versions of Project Server and can deliver a broad range of cost-effective online support services based on industry best practices to help businesses of any size to get all the advantages of this leading project management solution. Consulting support available from Progent include system planning, installation and upgrades, setting up safe collaboration among local and offsite users, network infrastructure optimization, and customized online training.
Network Consultants Microsoft Financial Software
Microsoft Certified Dynamics GP Great Plains Accounting IT Consultant
Dynamics GP allows you to expand and manage your business better by delivering easy availability of strategic data and a fast ROI. Microsoft Dynamics GP/Great Plains offers important business benefits including its ability to expand the reach of your company, handle your accounting, automate financial operations, standardize procedures throughout your company, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and maximize free cash flow. Progent can help you configure and maintain a robust, safe server and network foundation to support Great Plains, and can offer expert Dynamics GP support professionals to help you reap all the advantages of your Dynamics GP software.
Award Winning Job Opening Moonlight Cisco Consultant
Contract Network Professional Full-Time Job
Our Experts Team offers consulting in key technologies including Apple OS networking and applications; Support for Linux-based, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and specialized application support; CIO, management information analyst, and project logistics outsourcing; Custom program development and deployment; Web, electronic business, EDI, and customer portal design and deployment; DBM management and performance consulting; Management intelligence expertise; and Telecommunications architecture support.
Windows 10 MDT Professionals
Windows 10 Trusted Boot Support Outsourcing
Progent's Microsoft-certified consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite assessment and migration services for Windows 10 offered by Progent's experts include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration consulting support.
Juniper SSL VPN Technical Support Services
Top Juniper SA6500 SSL VPN Security Audits
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Expert Reports .NET Raspberry Pi
.NET VBA Programming Companies
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET applications quickly and at low cost.
WLAN controller Integration
Consultants Wave 2 Wi-Fi controller
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the provisioning and control of wireless APs, optimizing wireless performance by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with fast failover, and strengthening data security by detecting cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's modern wireless controller solutions.
Desktop Update Automation Design Firm
VMware Workspace ONE Contractor
Progent's network consultants can assist you to streamline desktop PC update and patch management by providing expertise with administration tools such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Immediate MFA and Single Sign-on Technical Consultant
24x7x365 Duo Identity Authentication Specialists
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Android, and other personal devices.
Cisco Security Technology Consulting
Cisco PIX Migration Help and Support
Cisco's PIX firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent still provides consulting support for Cisco's PIX firewalls to help you with maintenance and management and Progent can also help you determine if you should move up to the latest firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
MRTG Technology Consulting
Outsourcing MRTG
Nagios and MRTG are powerful, license-free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX networks, MS Windows systems, or multi-OS systems in which Linux and MS Windows run side by side. The Nagios monitor lets network managers to monitor system services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you graph the traffic through SNMP-enabled network appliances including processors, routers, and switches. Progent's system integration consultants can show you how to utilize both these utilities to tune and repair your computer network.
Consulting Citrix StorageLink
Essentials for Hyper-V Consultant Services
Progent's Citrix-certified experts can help your organization to assess the business value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration tools with your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to improve the responsiveness, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of equipment and operations and streamlining administrative processes.
24 Hour Microsoft Dynamics GP ERP IT Consultant
Microsoft Dynamics GP Computer Consultants
Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics solution that unifies data and operations across your company, communicates seamlessly with other applications, and connects employees, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to set up and manage a robust, secure server and communications environment to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.
Online Cisco Certified CCIE Integration Consultants
Cisco Switch IT Consultant
Progent's Cisco-certified CCIE network infrastructure consultants can assist you to set up, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Exchange 2016 Mailbox migration Consulting Services
Microsoft Exchange Server 2016 Upgrade Planning Online Support Services
Progent can help your business in all phases of your migration to Exchange 2016 such as designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Microsoft High-Availability Interoffice Connections Consulting Services
Fault Tolerant Interoffice Connectivity Support Services
Progent's high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small companies achieve fault tolerant Interoffice connectivity via redundant networks with transparent failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office connections based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers economical non-stop interoffice networking.
Office SharePoint Server 2010 Computer Engineer
SPS 2016 Consultants
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common spot for your employees or customers to access, manage, share and interact with useful information, documents, and software and to interact with other people. It allows quicker and more intelligent decisions, more effective sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible inside and outside a business network. Windows SharePoint Services join workers, customers, teams and projects with the information they've developed in a manner that makes data easy to locate, download and re-use.
Microsoft Experts Azure Stack integration Professionals
Microsoft Certified Expert Azure and Dynamics GP Programmer
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical errors small organizations make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android smartphones and tablets.
CCDP Expert Certified Carrier Routing System Technical Consultant
ISR 1100 Router Remote Support Services
Cisco has developed an extensive product line of routers including routers designed to provide the protection, performance, and reliability demanded by customers ranging from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.
Azure and SQL Server integration Consult
24x7 Programmer Microsoft Azure AD configuration
Progent can assist small businesses to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the common errors small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Microsoft SharePoint Server 2013 Support
Support and Help SharePoint 2013 Community Sites
Progent has been delivering SharePoint consulting services since the first SharePoint product was released more than a decade ago, and Progent has the scope of technical know-how to assist organizations of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is best suited for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management outsourcing or can assist in specific jobs related to your SharePoint 2013 deployment.
Microsoft SQL Server Network Support Consultant
Microsoft SQL Server Consultants
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the fast creation of cutting-edge high-end programs that can give your company a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Consultancy MySQL and Windows
Database Programming Consulting Services
Progent's expert software programmers, relational database architects, and program managers can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database architects and programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to create data-driven intranets and web portals. Progent also offers experience with multiple web development technologies and can assist businesses to build, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.
Best Hornetsecurity Altaro VM Backup and vSphere Support Services
Hornetsecurity Altaro VM Backup Support and Integration
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup technology.
ProSight Reporting Infrastructure Management Troubleshooting
ProSight Reporting Remote Infrastructure Monitoring Support Outsourcing
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SCCM Software Inventory Support and Help
SCCM Application Management Computer Consultant
Configuration Manager automates application and device provisioning at scale, streamlines compliance settings management, inventories network assets, guards against corporate data leakage, performs health monitoring, allows secure self service, and offers a single point of control for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
SQL Server 2014 Backup Encryption IT Services
Support Outsourcing SQL Server 2014 Backup Encryption
Microsoft SQL Server 2014 incorporates significant enhancements in key areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works seamlessly across all types of applications including OLTP, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises consulting services including planning, configuration, administration, remediation, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 deployment.
Tech Support Outsource Kansas
24/7 South Dakota Systems Engineer
If your company does not need immediate remote support but expects to need assistance with your network in the near future, you can conserve time and expenses and guarantee that the right IT skill will be available when you require it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or email information@progent.com.
On-site Support Exchange Server 2016 Migration
Exchange Server 2016 Upgrade Planning Engineer
Progent can help your business in any and all phases of your migration to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Specialist Microsoft Exchange 2007
Microsoft Exchange Online Consulting
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange 2007 help, repair, and design offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Information Risk Assessment Consult
Professional Internal Security Scan
Progent offers two low-cost service packages intended to enable small businesses to receive an independent security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine potential risks in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security engineer runs a network scan from an authorized computer inside your firewall to evaluate vulnerabilities to inside attacks. The two security inventory packages are configured and executed from a secured remote site.
Open Now Teleworker Solutions Integration Support
Teleworker Solutions Computer Consultant
Progent has two decades of experience helping small and medium-size companies to plan, install, optimize, administer, and troubleshoot information networks that incorporate a remote workforce.
Server patch management Specialists
Communications device patch management Technology Professional
Progent's managed services for patch management provide businesses of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Comprehensive Event Management Network Consultants
Operations Manager Online Support Services
Mid-sized businesses can enjoy all the advantages of System Center Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified IT consulting professionals. With Progent's affordably priced network service programs, mid-size organizations can select a basic co-sourcing package built around Microsoft Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer medium-size company networks enterprise-class reliability, protection and performance.
24x7 Postini Technical Support
Postini Information Technology Consulting
Email Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Manager services via Progent's E-Mail Guard antispam and anti-virus aggregation offering. Progent's expert e-mail security professionals can help you devise an email defense plan that incorporates spam filtering and virus defense products and processes.
