Santa Rosa Consultants for Network Service Companies
Temporary Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Providers in Santa Rosa
Progent’s consulting services for IT service organizations in Santa Rosa California enables your company to provide your clients Progent's consulting expertise and Help Desk support with your company's brand as a seamless augmentation of your in-house network services team. This can help you add to your client base, flesh out your service offerings, create happy clients, and improve your profits.
Progent’s nationwide team of network infrastructure experts, PC integration and troubleshooting technicians, IT administrators, and cybersecurity consultants have acted as seamless adjuncts to the IT staffs of some of the world’s biggest IT support firms. Progent’s breadth and depth of technical knowledge enables you to add to the capabilities of your IT support practice, and Progent’s close integration with your support team helps you promote and preserve your branding.
Progent is an IT consulting company with 20 years of background delivering remote consulting services to small and mid-size organizations. Progent is a Microsoft Partner and maintains one of the biggest teams of Cisco CCIE network engineers of any private IT support company in the world. Progent has delivered remote technical support and consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Using Progent's Support Services Under Your Branding
Progent's reseller program for network service organizations offers seamless resale to your clients of professional services. Progent bills you directly and performs under your instructions to deliver your customers consulting and support services under your brand. In addition, Progent has an affordable Off-hours Support Service for customers who require 24x7 support.
Help Desk and Ticketing Services for IT Service Firms
Ticketing is fundamental to an effective IT Call Center. But modern ticketing platforms are not just expensive to acquire and staff, but difficult to set up and maintain. Smaller IT service organizations rarely have the necessary financial or human resources. Progent's Service Desk and ticketing program gives IT support organizations an affordable way to keep their company branding while providing their clients responsive desktop support services built around an advanced ticketing system and supplemented by rapid escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Help Desk and ticketing solution for IT service companies takes advantage of Progent's sizable investments in advanced ticketing technology, a remote desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system exclusively or Progent can set up communications with your current ticketing system. The features available with Progent's Service Desk and ticketing solution allow you to expand your support volume, the diversity of technical issues your company can take on, the number of {geographies you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing program for IT support firms include:
- Progent's remote desktop service team delivers Level 1 end user assistance with 1-hour SLA to begin work during standard business hours.
- Standard service hours are from 5am to 7pm PST, five days a week.
- Extended support is offered at additional cost.
- Optional on-premises support in larger metros is available throughout the US at extra cost.
- You have complete control of your customers and billing.
- Your clients submit incident reports using your own branded Internet portal, a toll-free phone number, or by sending an email to your dedicated mailbox.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified online until resolution.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Providers
Progent's consulting expertise for network service organizations allows you to become a sole point of contact for virtually all technical expertise your clients may require. You can grow your staff and strategic in-house competencies steadily without having to say no to new business owing to a lack of expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a transparent supplement to your internal IT service team, under your management, and bills your firm instead of your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to reign in expenses.
- Detailed Reporting: Progent utilizes an advanced reporting system to ensure that all IT services performed are fully described. This makes it easy for your IT support organization to transfer service responsibilities to in-house personnel once you have sufficient staff and relevant skill sets.
- Safely Grow Your IT Support Practice: You can quickly and safely take on additional opportunities beyond your core areas of excellence and open new geographies without assuming the risks involved with expanding your full-time staff too rapidly.
- Strengthen Your Name: You can improve your positioning as a full-spectrum IT support firm by offering more services to more customers using your own brand.
- Flesh Out Your Services Catalog: Progent offers world-class support in a wide array of technologies and can act as a dependable resource for expanding your IT support operations.
- Fast Problem Escalation: Thanks to a sizable team of top-level consultants ready to help, Progent can transition quickly from Tier 1 to Tier 3 services so even the most challenging issues get resolved promptly.
- Make Your Customers Satisfied: Happy clients stick. By teaming with Progent, you can continue making your customers successful without ever requiring clients to seek help outside the fold.
- Online Technical Support Experts: For 20 years, Progent has provided remote network support ranging from Call Center support to high-level consulting. Effective remote support cuts costs and produces fast results.
- Major Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants have earned top certifications including CISSP, CISM, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for Santa Rosa, California Businesses
Progent's seasoned team of certified engineers offers Santa Rosa, California companies a wide array of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for network service organizations include:
- Exchange 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Migration
- Active Directory Integration
- Office 365 Integration
- Dynamics GP (Great Plains) Expertise
- Microsoft Azure, AWS, Google Cloud
- Remote IT Support
- Telecommuter Integration
- Cisco Infrastructure
- Juniper Networks Infrastructure
- Cisco Routers Configuration
- Cybersecurity Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Tech Support
- Colocation Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Automation
- Windows Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- iPhone and Android Integration
- iPhone Integration
- Google Android Phone Integration
- Ransomware Recovery
- Backup/Recovery Solutions
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Learn More Details About Progent's Reseller Program for IT Service Organizations in Santa Rosa, California To learn additional information about Progent's reseller program for network service organizations in Santa Rosa, California, call 1-800-993-9400 or see Contact Progent.
An index of content::
Microsoft Expert Outsourcing Windows Server 2012R2 Configuration Manager
Remote Support Services Windows Server 2012 R2 Multitenancy
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security strategy, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Solaris Online IT Outsourcing Companies
Linux Remote Consulting
Progent offers nationwide remote phone support and consulting services for businesses who operate Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Remote network consulting offers maximum return for your information technology dollar by preserving client efficiency and shortening the hours charged for computer analysis and repair. Sophisticated online support technology and experienced service specialists and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or via a combination of phone help and remote access. Progent can put you in touch with Cisco CCIE network experts and CISA premier security professionals to assist you with the most difficult network issues.
Exchange Server 2000 Upgrade Technology Consulting
Troubleshooting Microsoft Exchange Upgrade
Progent is among the most qualified network support companies for integrating e-mail systems powered by Exchange 2000 Server. Progent specializes in helping small companies derive all the benefits of Exchange 2000 for common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.
Microsoft Exchange 2000 Upgrade Integration Services
Exchange Server 2000 Upgrade Remote Consulting
Progent is among the most qualified information technology consulting firms for creating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 under common situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
SharePoint Server 2010 Support and Help
Help and Support SharePoint
Progent’s Microsoft-certified experts offer small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or customers to access, manage, distribute and interact with useful data, documents, and applications and to communicate with one another. It allows faster and better decisions, more effective sharing across groups and more economical business practices. The main goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services connect employees, clients, teams and major tasks with the information they’ve developed in a manner that makes data convenient to locate, download and re-use.
Online Consulting High-Availability Failover Clustered Servers
MS Certified Microsoft Windows Server 2008 Cluster IT Consultants
The cluster feature set built into the Datacenter and Enterprise editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, configuration, and administration of clusters that provide greater levels of system availability, protection, efficiency, and versatility. New or enhanced capabilities include automated cluster Validation, revamped setup and deployment, unified cluster management, new cluster infrastructure for maximum uptime, better security and quorum models, fewer failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist you assess the business benefits of Windows clustering, design and implement a deployment, train your IT personnel to manage your failover clusters, deliver continuing consulting and technical help services, and produce and test a workplace recovery plan.
Microsoft Windows 7 Migration Help and Support
Windows 7 Upgrade Engineers
Progent's Microsoft certified consultants can help your company to evaluate
Microsoft System Center Operations Manager Support and Integration
MCSE Expert Certified Operations Manager Online Technical Support
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and fixing System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises troubleshooting to help you to fix critical problems detected by System Center 2012 Operations Manager.
Windows Server 2012R2 Configuration Manager Specialist
24/7/365 Windows Server 2012R2 Remote Technical Support
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security strategy, automate IT management, assist with application development, and build and validate a disaster recovery/business continuity plan.
Dynamics GP Network Consultant
Onsite Technical Support Dynamics GP Accounting
Microsoft Dynamics GP 2010 software is a comprehensive business management and analytics solution that unifies information and operations across your company, interfaces easily with other solutions, and connects workers, clients and vendors regardless of time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a reliable, secure server and network infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Microsoft Consultancy Mid-size Office
Microsoft and Cisco Certified Expert Computer Network Support Group Small Medium Business
Progent provides technical services for medium size businesses who have 100 to 250 system clients. The mid-size business or work group has traditionally been an underserved segment of the market for network consulting expertise. The overhead and service delivery practices of large outside support organizations make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT system whose advanced technology and capability are often similar to the information systems of far larger companies. Progent's support delivery model, which takes full advantage of remote service, virtual office technology and proactive network monitoring, dramatically lowers the IT maintenance costs of a small-medium business while providing the mid-size organization with enterprise-level service from certified, world-class consultants knowledgeable in a wide range of midsized business network solutions. If your medium size company or small business is looking for levels of network help needed for a mid-size office without budgeting big-company costs, you need Progent.
Support Outsourcing System Center Management Packs
SCOM 2012 Migration Online Help
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.
Network Performance Analysis Online Consulting
Automatic Network Topology Diagrams IT Consulting
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and debug their networking appliances such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance problems.
UNIX Online Software Outsourcing Consultant
Solaris Remote Services
Progent offers nationwide remote phone support and consulting services for companies who operate UNIX or Linux environments or whose IT systems include a combination of UNIX and Microsoft Windows technology. Remote IT help offers optimum return for your IT dollar by extending user efficiency and limiting the time charged for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants allow Progent to solve most IT problems without wasting time and expense by traveling to your location. In most of situations your network issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security professionals to help with the toughest network issues.
24x7 ProSight VM Hosting Specialist
Professional ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in a solution that delivers the maximum level of dependability and expandability and is also easy to transfer to any data center. ProSight Virtual Hosting options are based on proven virtualization platforms that enable small companies with multi- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Microsoft LCS Server Services
Live Communications Server On-site Support
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade solution offering enhanced security, transparent integration with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved operational efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant IM platform. Effective implementations of Office Communications Server call for extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to deliver all the advantages of Office Communications Server across your whole corporation.
Technical Consultant SCCM 2007 Upgrade
Information Technology Consulting Microsoft Configuration Manager 2007
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, enhance security, and boost worker output by ensuring that operating systems and applications are always up to date, tracking licensing, and monitoring resource usage patterns so you can make informed buying decisions. When you are ready to update your SCCM 2007 change management solution, Progent can help you to plan and carry out an efficient move to SCCM 2012.
Integration Services Windows 2003 Server
Configuration Windows 2003
Progent's Microsoft-certified Windows 2003 Server consultants offer network help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, on-premises and remote network support and troubleshooting, Help Desk outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Windows Server 2012 R2 upgrade Professionals
Emergency Windows Server 2012R2 Hyper-V Virtual Switch Consultants
Progent's certified consultants can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security plan, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
BDR and Business Continuity Solutions Troubleshooting
BDR and Business Continuity Solutions Online Support
ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of critical data, applications and VMs that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your critical data.
Top Planning Phase: Design and Architecture Proposals Remote Consulting
Stabilizing Phase: Design Tuning Solutions Provider
When performing consulting tasks for enterprise clients, Progent follows a structured approach based on defined milestones so as to achieve budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are recorded to provide a comprehensive summary of IT services delivered and to help in ongoing system support.
SQL Server 2016 and Excel Support Outsourcing
SQL Server 2016 Data Mining Consultant Services
SQL Server 2016 offers significant improvements in speed, scale, security and compliance, uptime, mobile computing support, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of all sizes to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Check Point Security Gateways Security Firm
24x7 Check Point Software Security Firms
Progent's Check Point consultants can help you choose and deploy Check Point Software Firewall and VPN software and hardware based on Check Point's technology to provide an economical and effective security defense for your business network. Progent can also help you integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and provide a central stop for continuing network support, administration, training, and consulting services.
Specialists Windows 8.1 Upgrade
Microsoft Experts Windows 8 Consulting
Windows 8.1 is designed to run on computers from smart phones and tablets to power-user desktops. An abundance of innovative capabilities, including its touchscreen support and iconic tile user interface, provide a broad selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist bring your organization up to speed with Windows 8.1 and show you how to gain significant competitive value from the operating system's many technical enhancements.
Microsoft LCS Server IM Online Support Services
Microsoft LCS Server Consult
MS Office Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package featuring enhanced security, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved business efficiencies, increased worker output, and better IP security. MS Office Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and carry out an efficient migration that will add business value to your IT system
24 Hour SCCM 2016 Network Consulting
System Center 2016 and SSRS Reporting Consulting
Progent has more than a decade of background integrating, and supporting the key platforms that make up Microsoft System Center and can assist your organization to plan, install, support, and fix your System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent's consultants can assist your organization to migrate to the current edition of System Center from an older release or from a third-party datacenter management platform to provide the benefits of enterprise-class provisioning, automation, security, plus datacenter and application availability and performance monitoring.
Cisco VoIP Phones and Cisco Unity Remote Technical Support
VoIP Phone System Consulting Services
Progent's Cisco CCIE-certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Technical Consultants Microsoft Certified Systems Engineer (MCSE)
Network Installation Juniper Networks Certified Internet Specialist (JNCIS)
Progent provides customers access to engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that clients deserve to know that their computer service consultants have formal testing as well as extensive practical backgrounds so that Progent's customers can engage Progent's service with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts brings privileges for substantially superior vendor assistance than is available to uncertified consultants, allowing Progent to deliver customers a higher class of computer service. In addition, recognized certifications such as CISM or CISSP for network security can aid corporate customers to demonstrate compliance with regulatory demands by using the assistance of accredited IT experts.
GIAC Information Assurance Firewall Setup
GIAC Certified Security Auditing
GIAC was founded in 1999 to certify the skill of information technology security experts. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide support for all of the security services addressed within GIAC accreditation such as evaluating network vulnerability, security incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
Microsoft SQL Server Support Group
Computer Systems Consulting Small Business Server 2000
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you plan, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint, Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
Virtual Machine Hosting Specialists
ProSight Virtual Server Private Cloud Hosting Engineer
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in a solution that gives the maximum level of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based on proven virtualization techniques that enable small businesses with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Virtualization Engineer
Server Consolidation Computer Consultants
By using virtual server technology, businesses can operate multiple virtual servers on one physical server. Virtual server technology enables IT organizations to enjoy all the advantages of server isolation, while avoiding the expense that goes with buying extra server equipment. Virtualization is also the enabling technology for building private clouds, which offer major advantages such as reducing the costs of hardware, datacenter facilities, and administration while improving data protection, system availability, and disaster recovery. Other key server management technologies include network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can assist you with all aspects of server virtualization and management to allow your company to cut costs and conserve time.
Emergency CISSP Certified Information Security Officer Specialists
Professional CISSP Certified Security Systems Engineer
Progent's CISSP-premier network security consultants can help businesses of any size with any aspect of information system security. Progent can help create cost-effective security systems that protect a small office against modern threats or Progent can design, deploy, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile clients accessing IT resources distributed across a mix of physical datacenters and public and private clouds.
Linux with Windows Professional
Best Linux, Windows Consulting Services
If your office network mixes Linux technology technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for easy management, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence assistance offerings feature network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network support and repair, on-site technical support, and Help Desk outsourcing.
Windows and Solaris Setup and Support
24x7 Consultants Windows and Solaris
If your company operates a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can help your entire enterprise in a broad range of security topics including security administration practices, security design and models, connection management systems and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the basic skills and international standards of knowledge that information security professionals are required to possess. These accreditations provide executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver effective security management and engineering help.
Microsoft and Cisco Certified Small Office Information Technology Outsourcing Company
Microsoft, Cisco and Security Certified Experts Small Business Business Computer Server Companies
Progent offers businesses of all sizes world-class IT remote or onsite consulting services for networks powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified IT consultants also can provide security consulting for companies varying in size from the small office to the global enterprise.
Certified Cybersecurity Management Consultants
Urgent CISM Information systems Security Outsourcing
Progent can provide the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of skill that information security professionals are expected to master. It provides executive management the assurance that those who have earned their CISM certification possess the background and capability to provide effective security administration and consulting services.
Engineer VMware Server Consolidation
VMware Private Cloud Specialist
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for local networks, private and public clouds, or hybrid cloud systems. Progent offers advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.
Office 365 and iOS Computer Consultants
Office 365 Single Sign On Professionals
Office 365 is Microsoft's growing suite of client productivity apps and cloud services available on a monthly or annual subscription basis. Office 365 programs and cloud-based services are available in a variety of product bundles intended for markets from students and households to global enterprises. Progent can provide fast and easy remote access to specialists with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help you to evaluate the many subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent supports cross-platform environments that include Windows, macOS, and Linux software. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.
