Santa Rosa Consulting for Network Service Organizations
Transparent Short-Term Staff Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Providers in Santa Rosa
Progent's consulting services for IT service firms in Santa Rosa California allows your company to provide your customers Progent's consulting and Help Desk Call Center support under your company's own branding as a transparent supplement to your in-house IT services group. This can help you grow your revenue, close gaps in your service portfolio, create happy customers, and improve your bottom line.
Progent's roster of network infrastructure experts, PC integration and troubleshooting technicians, network administrators, and data security consultants have acted as seamless expansions to the IT groups of some of the country's largest IT service firms. Progent's range of technical knowledge enables you to widen the scope of your IT service practice, and Progent's close integration with your support team lets you elevate and protect your company's brand.
Progent is a network consulting company with two decades of experience delivering online expertise to small and middle-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest groups of Cisco CCIE network infrastructure experts of any independent computer services firm in the world. Progent has delivered remote technical support and advanced consulting to clients in every state in the U.S. (Check out recommendations from Progent's customers.)
Reselling Progent's Support Services With Your Own Brand
Progent's reseller program for network service organizations features seamless resale to your customers of professional services. Progent invoices your firm exclusively and performs under your instructions to deliver your customers support services under your brand. In addition, Progent has a low-cost Off-hours Support Program for customers who need 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Providers
Ticketing is fundamental to an effective service desk. But full-featured ticketing systems are not only costly to license and staff, but difficult to configure and manage. Small or niche IT service companies do not have the required budget or personnel. Progent's Help Desk and ticketing solution gives IT support organizations a practical way to retain their company branding while providing their clients world-class desktop support backed by a best-of-breed ticketing system and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing program for IT support organizations takes advantage of Progent's sizable investments in highly scalable ticketing technology, a remote desktop support team, and a network of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing platform exclusively or Progent can establish data interchange with your current ticketing system. The features offered with Progent's Service Desk and ticketing services enable your IT service firm to increase your support volume, the range of technical issues your business can handle, the number of locations you can serve, and your overall availability.
Important features of Progent's Call Center and ticketing program for IT service organizations include:
- Progent's online desktop support staff delivers Level 1 end user assistance with 1-hour SLA to begin work during standard business hours.
- Standard support hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at additional cost.
- Optional onsite service in major metro areas is offered across the US at additional cost.
- You retain complete control of your customers and billing.
- Your customers submit service requests via your custom branded web portal, an 800 number, or by sending a message to your assigned email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for Network Service Firms
Progent's consulting for IT service organizations allows your support team to become a sole source for practically all technical guidance and troubleshooting your customers may need. You can grow your team and strategic IT skills steadily without being forced to turn down new business due to a lack of expertise or a shortage of personnel.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless extension of your in-house support group, under your direction, and bills you rather than your client.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize costs.
- Detailed Service Documentation: Progent uses an advanced reporting platform to ensure that all IT services performed are thoroughly documented. This allows support group to shift account responsibilities to internal personnel when you have enough people and appropriate skill sets.
- Safely Grow Your IT Support Business: You can easily and efficiently take on more opportunities beyond your core fields of expertise and serve additional territories without the risks associated with expanding your full-time staff too rapidly.
- Re-enforce Your Brand: You can solidify your positioning as a comprehensive IT support provider by delivering more solutions to more customers using your own brand.
- Add to Your IT Support Portfolio: Progent can provide top-tier expertise in a broad array of IT disciplines and can act as a dependable resource for expanding your IT service operations.
- Fast Escalation: Thanks to a sizable roster of top-level technology experts available, Progent can transition quickly from Tier 1 to Tier 3 support so even the toughest problems get resolved fast.
- Make Your Customers Happy: Satisfied clients keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to seek expertise from your competitors.
- Online Technical Support Experts: For two decades, Progent has delivered remote network support ranging from Call Center services to advanced consulting. Efficient remote support cuts costs while delivering quick results.
- Major Industry Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Santa Rosa, California Companies
Progent's veteran team of certified consultants offers Santa Rosa, California organizations a broad array of online consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for network service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Azure, AWS, Google Cloud Platform
- Online IT Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Cybersecurity Monitoring
- Pentesting with NodeZero
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Outsourcing
- Desktop Support
- Colocation Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Consulting
- Virtual Server Management
- Rapid, Affordable .NET Application Development.
- Hyper-V Setup
- VMware vSphere Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- iPhone Integration
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Expertise
- Cisco IP Voice Technology and Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Find Out More Details About Progent's Reseller Support for Network Service Providers in Santa Rosa, California For additional information about Progent's reseller program for network service firms in Santa Rosa, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
24/7 Applications Consultant Microsoft SQL Server
SQL Server Consultant
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals and information workers, reducing the complexity of creating, deploying, administering, and using enterprise information and analytical applications on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Computer Engineer Linux
Debian Linux Technology Consulting
Progent's Linux support services provide small businesses and developers support for administering and maintaining Linux computers that operate with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with an easy single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
UNIX Online Consulting Team
Consultancy Linux Remote
Progent provides nationwide remote help and consulting services for companies that run UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Online network consulting offers maximum leverage for your IT budget by preserving client efficiency and shortening the hours charged for computer repair services. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without squandering time and expense by going to your location. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone help and online access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP certified security specialists to assist with the most difficult network problems.
Linux RedHat Online Networking Consultants
Linux RedHat Phone-based Technology Professional
Progent offers nationwide remote technical support and troubleshooting services for businesses that run environments based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote network consulting offers optimum return for your information technology budget by extending client productivity and limiting the hours billed for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In most of cases your IT issues can be dealt with by telephone or via a mix of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM premier security specialists to assist with the toughest system issues.
Security Audit Services Firewall and VPN
Security Audit Services Intrusion Protection Systems
Progent provides businesses of any size expert support for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and Symantec. Progent can help you design a detailed security strategy and select appropriate products from a variety of suppliers to support your security goals while staying within your budget limits.
SMS Server Migration Specialists
Microsoft SMS Online Help
Progent's Microsoft-certified experts offer small and medium size businesses enterprise-class consulting services for Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager is the new name for the change management platform formerly called Systems Management Server. Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's Microsoft certified engineers can show you how to use SMS 2003 or System Center Configuration Manager economically for automated operating system and application deployment, security patch control, application tracking, and licensing compliance. Progent's consultants can also assist your company to move efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
prime infrastructure Help and Support
wireless controller IT Services
Cisco's Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by identifying cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern wireless controller technology.
24 Hour Great Plains Integration Support
Dynamics GP Online Support
Progent can help you prepare and implement an efficient migration to Dynamics GP/Great Plains so that you retain your data, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and reduce business interruption by creating and executing a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce specialized line-of-business software and eCommerce programs that work transparently with Dynamics GP.
Top Ranked Internet Connection Specialists
ADSL2+ Technology Professional
Progent offers access to the cost-effective services of remote Internet connectivity experts to help your organization to evaluate or update your Internet services so your Internet access solution matches your business needs. Support services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Network provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and upgrading dependable BGP configurations.
Zero Trust Security Technical Support Services
Identity Authentication Online Help
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Google Android, and other personal devices.
Catalyst 9117 Access Point Consultants
Online Help Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 WAP experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless access points.
Network Consultants Great Plains Migration
Information Technology Consulting Dynamics GP/Great Plains
Dynamics GP 2010 financial software is a full-featured business management and analytics platform that unifies information and processes across your business, communicates seamlessly with other solutions, and brings together employees, customers and suppliers regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order control, eCommerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and maintain a reliable, protected server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Check Point ZoneAlarm Technology Consulting Services
24/7 Check Point ZoneAlarm Information systems Security Outsourcing
Progent's Check Point firewall consultants can help you plan, deploy, and manage firewall environments built around Check Point Next Generation firewall appliances and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you support legacy Check Point firewalls or migrate smoothly to Check Point's modern security gateways.
Virtualization Engineers
24 Hour Server Virtualization Computer Engineer
Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of hardware and quicker ROI, more efficient utilization of physical computers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual machines include resource consolidation, low-cost hosts for mission-critical legacy software running on outdated operating systems, and affordable isolation of program development or pilot testing environments from production systems.
Setup and Support Zero Trust Security
Zero Trust Cybersecurity Technology Consulting Services
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Symantec Firewall Security Companies
Urgent Cybersecurity Team Symantec VelociRaptor
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and Symantec VelociRaptor family or show you how to upgrade to newer firewall/VPN solutions. Progent can also enable you to create and execute a comprehensive security plan that can incorporate firewall and VPN devices and software, managed security and network protection services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your single resource for continuing network help, administration, training, and security consulting.
Virtual Machine Hosting Services
ProSight VM Hosting Professional
Progent's ProSight Virtual Hosting combines advanced virtualization architecture, a world-class data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small companies with a comprehensive information technology outsourcing solution that improves network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a smaller business can have all of its software platforms and key application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual server configured and maintained by Progent's computer support experts.
Nagios for Linux Consultant
Linux Network Monitoring Computer Engineer
Nagios and MRTG are useful, free monitoring tools that operate with Linux and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-OS networks where Linux and Microsoft Windows run side by side. Nagios lets network managers to track network services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to graph the bandwidth in and out of SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring experts can assist you to utilize both these utilities to tune and repair your network.
Ryuk ransomware hot line Consulting Services
ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Cisco Switch Network Assessment
Cisco Remote Access Small Business IT Consulting Firm
Progent can provide rapid remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your network using advanced remote support tools to provide fast and economical analysis and remediation of critical network infrastructure problems.
Expert Microsoft Certified Engineer Windows Server 2012 R2 Hyper-V 3.0
Top Quality Windows Server 2012 R2 Hyper-V 3.0 Consulting Services
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including multitenancy, agile infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to install and manage virtual servers to cut IT expenses and enhance productivity.
Urgent Firepower Management Center IT Services
Firepower NGFW Firewalls Outsourcing
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network environments that span branch offices, data centers, and cloud resources.
Catalyst 3560 Switch Technology Consulting Services
Catalyst Switch VSS Technology Consulting Services
Progent's Cisco-certified CCIE networking consultants can help organization to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and migrate efficiently from legacy switches to current models.
Information Risk Evaluation Services
24 Hour Consultancy Security Inventory
Progent has put together two low-cost service bundles intended to allow small companies to get a professional network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your network from outside your firewall to determine possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, an engineer runs a network scan from an authorized machine within your company firewall to evaluate vulnerabilities to internal assaults. Both security inventory services are set up and run from a protected external location.
Consult Ubiquiti UniFi XG AP WiFi access points
Ubiquiti UniFi WLAN Consulting Services
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed throughout multiple venues with thousands of access points can be remotely provisioned and administered using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, debugging, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi professionals who can help you to determine the benefits of UniFi technology for your environment and assist you to plan, deploy, manage, and maintain your UniFi solution.
Aironet 1600 Access Point Help and Support
Specialists Aironet 700 Access Point
Progent's Cisco certified Wi-Fi consultants offer affordable remote and on-premises support for both legacy and current 802.11ac Aironet wireless APs and Progent can help you to design and maintain Wi-Fi environments that include indoor and outdoor/ruggedized Aironet APs.
Microsoft Dynamics GP System Migration Planning Consultants
Microsoft Dynamics GP Upgrade Planning Consultant
Progent has supported Microsoft Dynamics GP and Great Plains software for over two decades and Progent has delivered system integration, customization, training, and debugging since the product's debut. Progent offers high-level support for updating out of date Dynamics GP deployments. Progent can help your business to plan, validate, and implement a cost-effective migration from a an outdated release to the newest edition of Dynamics GP.
Development Group Dynamics GP App Development
Dynamics GP App Development Programming Companies
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create custom mission-critical applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting consultants can help you create reports that let you track your business more effectively, turning raw data into valuable insights into your business.
Cisco Router Systems Engineer
Cisco Planning Outsource
Progent offers fast online access to Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment via advanced remote support utilities to provide fast and affordable analysis and remediation of critical network infrastructure problems.
Windows Server 2000 Migration Consultants
Remote Microsoft Windows 2000 Network Consultant
Progent's certified Microsoft Windows 2000 consulting staff can show you how to optimize the functionality of your existing Windows 2K Servers and can streamline system administration, provide technical support and repair, and enhance security. Progent can also help you design, justify, and execute a plan to upgrade from Windows Server 2000 to Microsoft Windows Server 2003. Progent is experienced in setting up test installations to eliminate the obstacles associated with moving to Windows 2003 Server by uncovering possible hardware and software compatibility issues.
password management system Professionals
ProSight network infrastructure documentation management Professional
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it.
Juniper Junos BGT Technical Support
Juniper Junos Technology Consulting Services
Progent's Juniper-authorized network engineer can assist your company to design and deploy Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can also provide expertise with Juniper's premier network control software to help your business to simplify the management and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist organizations manage networks that incorporate a mix of Juniper's OS platforms.
.NET C# Developer Firms
.NET VBA Developer
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development system and can create or enhance .NET applications quickly and affordably.
Urgent Duo Identity Verification Information Technology Consulting
Online Support Services Zero Trust Security
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Exchange 2003 Server Upgrade On-site Support
Troubleshooting Microsoft Exchange 2003 Upgrade
Progent's Microsoft Premier professionals offer world-class support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange Server 2007 installations or upgrades and can supply local personnel to help large companies with installations of Exchange Server 2007 in the or any region served by Progent's consultants.
Anti-Spam Technology
Antivirus Reseller
Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Management services through Progent's E-Mail Guard antispam and virus defense service program. Progent's expert email protection consultants can help you create an email security plan that includes antispam and antivirus technologies and processes.
ProSight Reporting Remote Infrastructure Monitoring Support and Help
ProSight Reporting ConnectWise Manage Ticketing IT Services
ProSight Reporting is an expanding suite of real-time reporting utilities created to work with the leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Proxy Server Support and Integration
Remote Consulting ISA 2000 Server
Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for IT networks with many offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your network security requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Consultant Services VPN
Remote Access Consultant Services
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to expand with your changing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive line of hardware and software aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, permissions, and accounting from an easy-to-use Web interface.
Specialist Citrix XenServer
Technology Professional Citrix Virtual Server
Progent's Citrix-authorized engineers can help your company to understand the strategic advantages of XenServer and other Citrix platforms, and can assist you to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your current Citrix technology environment and help you to enhance consolidation, performance, protection, uptime, and recoverability.
Small Business Professional
Small Business Network Computer Consultants
If you have a small business network with 10 to 50 desktop clients, Progent's computer outsourcing services free your business from over-reliance on an individual freelance consultant while giving you cost-effective and reliable access to high-quality technical support. By providing network support service when you require it, providing advanced expertise for key applications, offering value-added services such as 24x7 network monitoring, and billing only for services you use, Progent offers you an economical solution for maximizing the productivity of your small office network. Progent is the smart way for small organizations to create and support a reliable and secure information system and to benefit from quick access to the skilled help ordinarily available only to businesses who are able to support a sizeable in-house IT group.
Enterprise Project Management Consultants
Project Requirements Definition Specialists
For advanced project management support, Progent can provide the services of veteran information technology experts with decades of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients adhere to leading practices to make sure strategic projects are completed on schedule and within budget.
Cybersecurity Companies NodeZero Certified Security Penetration Testing
NodeZero Penetration Testing Network Security Auditing
Progent's certified cybersecurity consultants can run NodeZero-powered PEN tests to verify your security defense systems and policies are correctly configured and effective.
Ekahau Wi-Fi Troubleshooting Online Troubleshooting
Ekahau Wi-Fi Network Design Computer Engineer
Progent's Ekahau-certified Wi-Fi network design experts can help you to design, implement, enhance, manage and troubleshoot a Wi-Fi network adapted to your venue. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Kentucky System Consulting
Oklahoma Consultancy Firm
Progent's Technical Response Center provides nationwide remote support for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and online direct network access to isolate and repair network problems rapidly and economically. The scope of technical expertise represented by Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as required.
