Santa Rosa Expertise for IT Support Firms
Seamless Short-Term Support Team Expansion
Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Providers in Santa Rosa
Progent's consulting services for network service firms in Santa Rosa California enables you to provide your customers Progent's consulting expertise and Help Desk Call Center support using your company's own branding as a transparent supplement to your in-house IT services team. This can help you grow your client base, flesh out your service catalog, satisfy your customers, and improve your profits.
Progent's nationwide roster of network engineers, PC support specialists, network administrators, and cybersecurity consultants have acted as transparent expansions to the support groups of some of the world's largest IT support businesses. Progent's range of technical knowledge enables you to add to the scope of your IT support business, and Progent's transparency helps you strengthen and preserve your company's brand.
Progent is a network support company with 20 years of experience providing online consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure experts of any independent IT services firm in the world. Progent has provided online IT assistance and advanced consulting to customers in every state in the country. (Refer to recommendations from Progent's customers.)
Providing Progent's Support Services With Your Branding
Progent's reseller program for network service providers features transparent resale to your clients of professional services. Progent bills you exclusively and works under your direction to deliver your clients support services under your brand. Also, Progent offers an affordable Extended Hours Support Program for clients who require 24x7 technical support.
Help Desk and Ticketing for Network Service Organizations
Ticketing systems are fundamental to an effective IT Call Center. But full-featured ticketing platforms are not only expensive to license and staff, but also difficult to set up and maintain. Small or niche IT support organizations do not have the necessary financial or human resources. Progent's Help Desk and ticketing solution offers IT support organizations an economical way to retain their custom branding while delivering their clients world-class desktop support services backed by an advanced ticketing system and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Firms
Progent's Service Desk and ticketing solution for IT support firms takes advantage of Progent's investments in highly scalable ticketing technology, a remote desktop services team, and a network of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your existing ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing solution enable you to expand your physical and virtual support workload, the range of technologies your company can handle, the number of geographies you can service, and your hours of availability.
Key features of Progent's Help Desk and ticketing solution for IT support companies include:
- Progent's online desktop service staff delivers Level 1 end user support with 1-hour service level agreement (SLA) to begin work during standard business hours.
- Normal service hours are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at additional cost.
- Optional on-premises service in larger metro areas is offered across the US at additional cost.
- You retain complete control of your clients and billing.
- Your customers submit requests through your branded Internet portal, a toll-free phone number, or by sending an email to your designated email address.
- Every end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until they are closed.
- Optional transfer of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting expertise for network service organizations allows your support team to become a sole source for practically all technical guidance and troubleshooting your customers may need. You can grow your team and strategic IT skills at your own pace without having to decline opportunities due to a lack of expertise or a shortage of personnel.
Important features of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a transparent extension of your internal support group, responding to your management, and invoices you rather than your customer.
- By-the-Minute Billing: Progent charges on a per-minute basis to minimize expenses.
- Extensive Service Documentation: Progent uses an enterprise-class reporting platform to ensure that all IT services delivered are thoroughly documented. This enables support group to shift service responsibilities to internal personnel when you have enough people and relevant skill sets.
- Safely Grow Your IT Support Business: You can easily and efficiently accept additional jobs outside your main areas of excellence and serve new geographies without exposure to the risks involved with increasing your head count too quickly.
- Strengthen Your Brand: You can improve your positioning as a full-spectrum network support provider by offering more solutions to more customers under your own brand.
- Add to Your Services Portfolio: Progent offers top-tier support in a wide range of technologies and can act as a dependable resource for growing your IT support operations.
- Fast Escalation: Thanks to a large roster of senior consultants available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest problems can be handled promptly.
- Keep Your Clients Happy: Happy customers keep coming back. By joining with Progent, you can keep making your customers successful without ever requiring clients to look for expertise from your competitors.
- Remote Technical Support Experts: For two decades, Progent has delivered remote network support ranging from Call Center services to advanced consulting. Efficient remote service saves money while delivering fast results.
- Top Certifications: Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Santa Rosa, California Companies
Progent's seasoned team of certified consultants and technical experts can provide Santa Rosa, California companies a broad array of online technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Consulting
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote IT Troubleshooting
- Work from Home Support Services
- Cisco Network Infrastructure
- Juniper Technology
- Cisco Routers Consultants
- Cybersecurity Monitoring
- Threat Assessment with NodeZero
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Support Services
- Colocation Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Rapid, Low-cost .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Integration
- Ransomware Defense/Recovery
- Backup/Recovery Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Learn More Details About Progent's Reseller Support for IT Service Organizations in Santa Rosa, California For additional information about Progent's reseller support for IT service firms in Santa Rosa, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Technology Consulting Intune and Windows 10
Intune and Windows 8.1 Network Engineer
Progent's Intune consultants can assist your company to assess the business case for adopting Microsoft Intune for managing your mobile computers including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help your company to define policies, set up pilot environments to evaluate the benefits of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.
After Hours Network Consulting Juniper SSL Router
Juniper SA4500 SSL VPN Cybersecurity Consultancies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Configuration Manager 2007 Specialists
SCCM 2007 Asset Management IT Consultants
Progent's Microsoft-certified consultants can help you to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security and compliance, and boost worker output by making sure that operating systems and applications are always up to date, tracking licensing, and reporting usage profiles so you can make smart purchasing choices. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can help you to plan and implement an efficient migration to SCCM 2012.
White Paper IT Outsourcing Advantages
IT Co-sourcing Whitepapers
Progent's IT outsourcing packages offer affordable network support for mid-size organizations. Whether it includes designing system architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT service budgets to increase in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available system architecture for your vital Windows-powered business software including Windows Server 2008, Microsoft Exchange Server, and SQL Server.
SCOM 2012 Application Monitoring IT Consultants
Help and Support SCOM 2012 Microsoft Azure Monitoring
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and troubleshooting SCOM environments and offer companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
SCCM and Windows 10 Computer Engineer
SCCM Cloud Management Gateway Integration Services
Configuration Manager automates software provisioning at scale, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, provides health monitoring, enables safe self service, and delivers a common control mechanism for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, installing, using and troubleshooting a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Support and Integration Windows Server Hyper-V 2016 Shielded VMs
Windows Hyper-V 2016 Hybrid Cloud Engineer
Hyper-V 2016 incorporates key features first developed for and refined on Microsoft Azure, among the world's largest public clouds. This dramatically enhances the ability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, set up pilot environments to confirm the ability of Hyper-V 2016 to run your vital workloads, design an efficient network architecture for a cloud-based or hybrid installation, create and execute a non-disruptive migration strategy, train your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you maximum business benefit.
Azure hybrid cloud solutions Engineers
Microsoft Azure firewall configuration Developer Firm
Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Microsoft Desktop Computer Network Providers
Emergency Microsoft Desktop Outsourcing
Progent can deliver a wide array of low-cost online and on-premises support services to help you to deploy, administer, and troubleshoot workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Support for IT Service Providers Specialist
IT Consultants Support for IT Service Firms
Progent's Support for IT Service Organizations lets you use Progent's consulting experts while retaining your own brand as a seamless arm of your IT services staff.
Largest Technology Consulting Services Exchange 2013 Security
Microsoft Certified Partner Exchange 2013 Collaboration Support Outsourcing
Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces important innovations as well as a redesigned architecture. These improvements affect key areas such as ease of administration, availability, compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Exchange Server 2013.
Postini Support and Help
Support and Help Anti-Spam
E-Mail Guard is Progent's economical spam filtering and antivirus managed service that offers small companies world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed antispam and antivirus services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, irrespective of server platform, hardware type, or geographic location.
Microsoft Certified Exchange 2003 Online Troubleshooting
Microsoft Exchange Upgrade Online Help
Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that avoids network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business goals.
Windows Server 2016 Stretch Clusters Online Troubleshooting
Information Technology Consulting Windows Server 2016 Information Assurance
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.
24 Hour Catalyst Wi-Fi Access Point Setup and Support
Support and Setup Catalyst 9164 Access Point
Progent's Cisco Catalyst 802.11ax AP experts offer affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Service Desk Management Support Professionals
Service Desk Outsourcing Support Online Consulting
Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Outsourcing SQL Server 2019 Machine Learning Server
SQL Server 2019 Enterprise Support and Setup
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite consulting, application development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive information management solution.
ransomware rebuild Consultancy
Consultant Avaddon ransomware recovery
Progent's ransomware consultants can assist your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Dharma ransomware recovery Consultant Services
Dharma ransomware recovery Consultant Services
Progent's experienced ransomware recovery experts can help your business to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Designer Project Web Access
Microsoft Certified Partner Project 2013 Development Firms
Progent's Microsoft-certified consultants offer advanced support in deploying, using and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable remote consulting services based on proven best practices to help businesses of any size to receive all the advantages of this leading platform. Consulting support available from Progent include system planning, installation and migration, strategies for safe collaboration among local and remote or mobile users, network optimization, and customized online training.
MRP Programming Company
Microsoft Dynamics AX Applications Consultants
Progent can provide you with experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your unique business requirements. Progent's Microsoft-certified support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce consulting services for safe, company-wide information sharing plus integration with CRM packages.
SentinelOne Endpoint Detection and Response Consultants
SentinelOne Ransomware Recovery Specialist
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Firewall Network Consultant
24 Hour Cisco Firewall and IPS Online Support
Progent's CCIE-certified network infrastructure consultants can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
SQL Server 2012 AlwaysOn Failover Cluster Online Help
SQL Server 2012 xVelocity Consulting
Progent offers the support of Microsoft-certified engineers and seasoned database application developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and security consultants to help your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Cisco Experts Amazon Marketplace Web Service integration Programming Company
Amazon MWS programming Programming
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and get to market quickly.
Support and Help Microsoft System Center Operations Manager
System Center Operations Manager Online Technical Support
Mid-sized businesses can get all the benefits of Microsoft Operations Manager 2007 and have fast availability of Progent's Microsoft and Cisco Certified IT support professionals. With Progent's affordably priced network support programs, mid-size businesses can choose a simple co-sourcing service program based on Operations Manager with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need non-stop networking, Progent can provide a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer medium-size company networks world-class availability, protection and productivity.
Biggest CCDP Expert Certified Integration Firm Cloud Network Infrastructure Management
IT Outsourcing Cisco Cloud Network Management
Progent's Cisco-Premier network consultants can assist you to run Cisco's network management tools alongside a selection of powerful third-party applications to build a complete network management strategy to keep your environment operating smoothly, conserve limited resources, guard your data, recover rapidly from hardware failure or malicious assaults, and allow you to expand or reassign valuable resources sensibly and economically as your company grows.
Largest Zero Downtime Data Center Consulting Services
Professional High Availability Data Centers
Progent's Data Center professionals can help you select high availability data centers that match the particular requirements of your business. High availability co-location sites are especially appealing to small businesses due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you get all the benefits of non-stop data centers and 24x7 colo sites by providing a complete array of engineering and maintenance services.
Active Directory Audit Professional
Active Directory Assessment Consulting
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their IT system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your core network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and more secure AD environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and less downtime.
Network Security Evaluation Network Security Protection Bulletins
IT Security Alerts Security Contractor
This page includes the latest information on security threats, patches, and best practices. Contact Progent if your organization needs assistance securing your network against the latest IT security threats.
Support and Setup Firesight
Online Support Firesight
Progent's Cisco-Certified network experts provide experienced PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack security, and secure connectivity services. Extending from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progent's Cisco consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
MRTG for Linux Services
Top Nagios Consultant
Nagios and MRTG are powerful, free monitoring tools that run on Linux and can be used to analyze UNIX/Linux networks, Windows systems, or multi-OS networks in which Linux and Windows run side by side. Nagios lets network managers to track system services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP network appliances including processors, routers, and switches. Progent's network monitoring consultants can show you how to use both these programs to streamline and troubleshoot your system.
Microsoft Windows Server 2012 R2 Clusters Support and Integration
Microsoft Expert Failover Clusters Windows Server 2012 Integration
Progent's certified failover clustering consultants can help companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of failover clusters.
Exchange Server 2016 Upgrade Planning Help and Support
Top Microsoft Exchange Server 2016 Upgrade Planning Setup and Support
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, databases and log files; setting up HLB for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Microsoft Small Business Server 2003 Computer Consultants
Integration SBS Premium Add-on
Microsoft Small Business Server is a low-cost collection of server products that offers the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server requires a computer consultant with real-world experience designing and building seamless, comprehensive business network environments. Progent's SBS Server consultants have an average of over a decade of background supporting business networks powered by Microsoft platforms. This background assures you success in installing, administering, and troubleshooting network environments that include the Microsoft Small Business Server package of servers and applications.
24-Hour macOS Online Professional
macOS Online Troubleshooting Professional
Progent provides national remote phone support and consulting services for businesses who operate Apple Mac OS X environments or whose information systems include a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's experts can provide Apple macOS and Mac OS X users a variety of IT services such as desktop support, migration to the latest edition of Mac OS X from earlier editions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online technical support provides optimum leverage for your information technology dollar by preserving user productivity and shortening the time charged for network analysis and repair. Advanced online support tools and experienced technicians and engineers allow Progent to handle the majority of network problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or through a mix of phone help and online connectivity. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP premier security specialists to help you with the most difficult network problems.
Programming Companies ASP.NET
ASP.NET Developer Firms
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or update .NET apps rapidly and at low cost.
Network Consultant Fortinet Firewall IPS
Fortinet 30 Series Firewalls Online Consulting
Fortinet next-generation firewalls (NGFWs) are leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet security appliances to safeguard your digital assets at the network perimeter, within the data center, at branch locations, and at the cloud edge.
Forefront Threat Management Gateway 2010 Consultant
Internet Security and Acceleration Server 2006 IT Consultants
Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, virtual private network, proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a broad range of attacks. Progent's certified Internet Security and Acceleration Server experts can show you how to design, rationalize, test, install, customize and manage the any edition of ISA Server 2006 on your information system.
