Santa Rosa Expertise for IT Support Firms
Short-Term Support Staff Help
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Organizations in Santa Rosa
Progent’s consulting services for IT service organizations in Santa Rosa California enables your company to provide your clients Progent's consulting expertise and Help Desk Call Center support using your own branding as a transparent augmentation of your regular IT services group. This can ease the way for you to grow your revenue, fill out your service offerings, create happy customers, and increase your bottom line.
Progent’s nationwide team of network infrastructure experts, PC integration and troubleshooting specialists, IT administrators, and data security professionals have acted as transparent supplements to the support groups of some of the country's largest IT support businesses. Progent’s range of technical knowledge enables you to widen the scope of your IT service practice, and Progent’s transparency helps you strengthen and preserve your branding.
Progent is a network consulting company with two decades of experience delivering remote expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco CCIE network infrastructure experts of any independent IT support firm in the world. Progent has provided online IT support and advanced consulting to customers in every state in the U.S. (See testimonials from Progent's customers.)
Reselling Progent's Services With Your Branding
Progent's reseller program for network service organizations features seamless resale to your customers of professional IT services. Progent bills you exclusively and performs under your direction to deliver your clients support services under your branding. In addition, Progent offers a low-cost Off-hours Support Service for customers who require 24x7 technical support.
Help Desk and Ticketing for IT Service Providers
Ticketing is the enabling technology behind an effective Help Desk. But enterprise-grade ticketing platforms are not only costly to license and staff, but also difficult to configure and manage. Smaller IT service companies do not have the required resources. Progent's Call Center and ticketing solution offers IT support organizations an affordable way to retain their custom branding while providing their clients responsive desktop support services backed by a best-of-breed ticketing system and supplemented by rapid escalation to top-tier experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Call Center and ticketing program for IT support firms leverages Progent's sizable investments in advanced ticketing software, an online desktop support team, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing platform as a secure tenant or Progent can set up data interchange with your current ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing services enable you to expand your physical and virtual support workload, the diversity of technologies your company can take on, the number of {geographies you can serve, and your overall availability.
Important features of Progent's Service Desk and ticketing program for IT support organizations include:
- Progent's remote desktop service group provides Level 1 end user support with 1-hour service level agreement to commence work during standard work hours.
- Normal service times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is available at extra cost.
- Optional on-premises support in major metro areas is available throughout the country at extra cost.
- You keep full control of your clients and invoicing.
- Your customers enter service requests using your branded Internet portal, a toll-free number, or by directing a request to your assigned mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for IT Service Firms
Progent's consulting expertise for IT service providers allows your support team to act as a sole source for practically all IT guidance and troubleshooting your customers may need. You can grow your team and strategic IT skills steadily without being forced to decline new business owing to a gap in in-house expertise or the absence of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your internal IT service team, responding to your direction, and bills your firm rather than your customer.
- Granular Billing: Progent charges on a per-minute basis to minimize costs.
- Detailed Service Reporting: Progent uses an advanced service documentation system to ensure that all IT services delivered are fully documented. This enables your IT support organization to shift service responsibilities to internal personnel when you have enough people and relevant technical skills.
- Safely Expand Your Service Business: You can easily and affordably accept additional jobs beyond your core fields of excellence and open new territories without the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can solidify your mind share as a comprehensive IT service provider by offering more services to more clients under your own brand.
- Add to Your IT Support Catalog: Progent can provide top-tier support in a wide range of IT disciplines and can be a dependable reservoir of skills for expanding your IT service business.
- Fast Escalation: With a sizable team of senior technology experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems can be handled promptly.
- Make Your Clients Satisfied: Satisfied customers are loyal. By teaming with Progent, you can continue making your customers successful without ever forcing clients to seek help from your competitors.
- Remote Support Experts: For two decades, Progent has delivered remote IT support from Help Desk services to high-level consulting. Effective online service cuts costs and produces fast results.
- Major Certifications: Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Santa Rosa, California Businesses
Progent's veteran roster of certified consultants can provide Santa Rosa, California organizations a broad array of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- AD Design
- Office 365 Configuration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud
- Remote IT Technical Support
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Configuration
- Cybersecurity Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Automation
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Support
- BYOD Integration
- Apple iPhone Support
- Google Android Smartphone Management
- Ransomware Defense
- Backup/Restore Expertise
- Cisco VoIP Technology and Video Conferencing
- Skype for Business and Teams
- Wi-Fi AP Configuration
- WiFi Site Surveys
Find Out More Details About Progent's Consulting Support for IT Service Firms in Santa Rosa, California For additional details about Progent's consulting support for IT service organizations in Santa Rosa, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
MOM 2005 Example Application
Microsoft Operations Manager Case Study
Before Progent’s Microsoft Operations Manager solution, system problems were handled reactively, after users were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to ward off system issues before they becomes critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, safety and performance.
Microsoft SMS Online Support Services
Microsoft SMS Server Technology Consulting
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it simpler to install system images, manage mobile computers, and operate management tools. In addition to alerting you about techniques to save management costs by deploying SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and perform IT projects involving areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can show you how to develop efficient procedures and standards to manage PDAs and intelligent mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to develop a security plan that includes standards, processes and technologies to keep your IT computer system protected.
Juniper SA Series SSL VPN Security Team
Juniper SSL Router Cybersecurity Contractors
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Remote Workers Technical Support
Call Desk for Remote Workers IT Consultant
Progent has two decades of background assisting small and medium-size organizations to design, implement, optimize, administer, and debug information networks that support at-home workers.
24-Hour Office 365 and iOS Remote Support Services
Office 365 Single Sign On Remote Support
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other email infrastructure to lower capital costs and administrative hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote technical support to assist your small businesses to evaluate the potential advantages of Exchange Online, plan a solution that makes sense for your functional requirements and IT budget, implement an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.
Microsoft LCS Server IM Computer Consulting
Microsoft LCS Server Engineers
MS Communications Server delivers Instant Messaging and presence in a scalable, enterprise-grade package featuring advanced protection, transparent integration with additional Microsoft products, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. The product allows cost savings and improved operational efficiencies, enhanced worker output, and better IP protection. Microsoft Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants offer online and on-premises configuration support and mediation help for your Office Communications Server 2007 environment and can assist you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out an efficient upgrade that will add significant strategic value to your information network
NetApp MetroCluster Troubleshooting Consultant
NetApp MetroCluster and FlexPod Services
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters located up to 185 miles apart from each other. Progent's roster of seasoned network consultants can assist your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to prove compliance with information assurance standards and government mandates.
System Center 2016 Virtual Machine Manager Integration Services
System Center 2016 and SQL Server Remote Consulting
Progent has more than a decade of background deploying, maintaining and troubleshooting the core components that make up System Center and can assist your organization to plan, install, support, and fix your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can assist you to upgrade to the latest version of System Center from a previous one or from a third-party datacenter management platform to deliver the benefits of best-in-class deployment, management automation, security and compliance, plus infrastructure and application performance monitoring.
Immediate IT Consulting Microsoft Exchange
Microsoft Experts Exchange Server 2003 Upgrade On-site Technical Support
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
IT Consultants System Center Management Packs
Setup and Support SCOM Management Packs
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and repairing SCOM environments and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Cisco Experts Integration Google Cloud hybrid integration
Integration Amazon AWS hybrid cloud integration
Progent can provide advanced remote support services to help businesses connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-centric systems or in hybrid architectures that utilize local resources as well as public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration projects quickly and within your budget.
CISM Certified Cybersecurity Team
CISM Certified Security Consultant
Progent can provide the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that information security managers are expected to master. It gives business management the assurance that those who have earned their CISM credential have the experience and knowledge to deliver effective security administration and consulting consulting.
Progent Management Team Outsourced IT Management Services
Computer Outsourcing Consultant Progent's Management Team
Progent's management team consists of seasoned veterans with decades of background delivering computer consulting services, troubleshooting, and strategic IT planning to organizations ranging from small offices to Fortune 500 companies. Great support requires great people, and Progent has assembled a management staff able to provide businesses with the top service value in the industry.
Microsoft SQL Server 2008 Configuration
SQL 2008 Analysis Services Consultants
Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts and information workers, lessening the complexity of designing, integrating, administering, and using enterprise data and analytical programs on platforms ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in planning and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
Remote Support Services Dynamics GP Crystal Reports
Dynamics GP Crystal Reports IT Services
Microsoft Dynamics GP accounting includes analysis and reporting features that allow you to monitor all business processes, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can help you create reports that allow you to understand your business more thoroughly, converting uncooked data into useful business information. Progent is able to improve your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver custom business software development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Top 64-bit Computing Consultants
64-bit Processing Consultancy
Progent’s Microsoft-expert engineers can assist you to enhance your servers or desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of moving to 64-bit processing, design an efficient upgrade strategy that reduces operational disruptions, and provide inexpensive, expert remote help to aid your organization to configure 64-bit operating systems and applications on your current computers.
Microsoft Certified Partner Engineer Exchange 2013 Project Planning
Engineer Exchange 2013 Availability
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact key facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management for Microsoft Exchange Server 2013.
Amazon AWS enterprise hybrid cloud solutions Reports
Amazon AWS integration Design Firms
Progent can provide affordable online consulting to assist businesses to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid cloud ecosystems that seamlessly integrate Amazon AWS services. Progent can provide occasional support to assist you to resolve complex technical issues or Progent can deliver project management outsourcing services to help you move to the Amazon AWS platform on time and on budget.
Microsoft Certified Partner Onsite Computer Services
Microsoft Partner Technical Support Group
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who earn the top client satisfaction and are afforded the closest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to offer your business more complete support for your information network.
Consultant Services Google Cloud Security
Consultant Google Cloud Windows
Progent offers affordable online and onsite consulting to help companies to move all or part of their critical IT resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance.
Exchange 2013 Disk Availability Group Consultancy
Microsoft Exchange Consultants
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact vital facets of IT such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and rollout strategy, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Exchange Server 2013.
Remote Employees Security Remote Technical Support
Remote Consulting Offsite Workforce Cybersecurity
Progent can assist small and medium-size businesses to install endpoint security protection solutions and deliver mitigation services to support work-from-home employees.
Microsoft Windows Server 2008 R2 Technology Professional
Windows Server 2008 DirectAccess On-site Support
Windows Server 2008 is an important step forward in making information networks more protected and fault tolerant, simpler to virtualize and administer, faster, and able to offer an improved platform for web publishing. Progent can assist your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, technical support, training, staffing, monitoring, and security services.
24-Hour Apple Final Cut Pro Class
Training Quark
Progent's Apple Mac consultants can support the creative facets of Mac environments by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals can provide help in a variety of Mac programs including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
CCDP Expert Certified Network Engineer Fully Redundant Internet Network
Network Consulting Windows Cluster
Progent’s Disaster Recovery/Business Continuity specialists offer extensive backgrounds helping small businesses to minimize network downtime by providing cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, backup/restore solutions, and transparent system maintenance. Progent’s business continuity consultants can help your company to plan and validate a sensible business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery engineers can assist you to design, implement, and maintain fault-tolerant technologies such as redundant Internet access, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed data centers.
Part-Time CIO Information Technology Consulting
CIO On-site Technical Support
Progent can provide small businesses with an IT management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate IT products to improve business processes so they align better with your business objectives. Your company can develop and install a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.
Office 365 hybrid solutions for Exchange Support and Integration
Exchange Online Archiving IT Services
Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.
Consultant Services Network Management Outsourcing for Small Businesses
IT Management Outsourcing Consultancy
Progent's ProSight family of managed IT services are intended to provide organizations who maintain small in-house IT support staffs with affordable access to enterprise-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include flat-rate IT management costs, automation of common administrative processes, ongoing adoption of new technology, graceful migration from older systems to up-to-date solutions, improved alignment of computer technology with business goals, access to veteran network experts, and freeing up management to focus on business instead of fast-evolving information technology.
Citrix NetScaler Technical Support Services
Citrix FlexCast Technology Consulting Services
Citrix has developed a powerful line of products that deliver enterprise-grade manageability, expandability, and responsiveness for server virtualization and for server-based delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business advantages of Citrix technology and help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Microsoft GP/Great Plains Specialists
Great Plains Migration Information Technology Consulting
Microsoft Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that integrates data and operations across your business, interfaces seamlessly with other solutions, and brings together workers, customers and vendors regardless of time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.
Remote Troubleshooting Microsoft Windows 8.1 Evaluation
Online Support Windows 8.1 Security
Progent's Microsoft-certified experts can provide a range of consulting services to assist companies of all sizes to install, manage, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's senior project managers can assist to create test environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects following leading practices.
Dynamics GP Great Plains Software IT Consulting
Microsoft Dynamics GP Specialist
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is an accounting and ERP platform built, like all Microsoft financial tools, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its modular design you are able to license only the functions you currently need, with the option to expand users and increase functionality in the future. Progent’s Dynamics GP/Great Plains support engineers can show you how to deploy, configure and manage the current release of Microsoft Dynamics GP or upgrade efficiently from an earlier release.
IT Outsourcing Services Services
Outsourcing Network Help Consultancy
Progent is structured to provide in-depth online support for all technical areas common to today’s small business IT networks and allows you to outsource a variety of vital, on-demand support services including a temporary CIO to provide advanced planning and negotiating skills, a Call Center for help desk services, proactive remote monitoring, spam/virus protection as a managed service, best-practices project management for critical initiatives such as office moves oroperating system upgrades, Cisco-certified consultants for designing high-performance and robust network infrastructure, certified security engineers to verify data protection and compliance, disaster recovery experts to create business continuity strategies, and software programmers to create, enhance, or repair business applications.
Best Microsoft Office IT Consulting Companies
Technology Consulting Microsoft Office XP
To provide economical network support for small companies, Progent offers full-service IT outsourcing packages that offer small offices quick access to technical expertise without forcing you to recruit, educate, and manage a large in-house IT team. Progent’s IT outsourcing services offer you an affordable alternative for building a protected and reliable environment for your favorite Microsoft Windows business productivity suites including Microsoft Office XP and Office 2003.
Professionals WLAN controller
Wave 2 Wi-Fi controller Help and Support
Progent can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller solutions.
Immediate SCSM 2016 Professionals
24 Hour System Center 2016 and Exchange Integration Engineer
Progent has over 10 years of experience deploying, and supporting the key platforms that make up Microsoft System Center and can help you to design, install, maintain, and repair your System Center solution to optimize the uptime and responsiveness of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent's consultants can assist your organization to migrate to the latest version of Microsoft System Center from a previous one or from a third-party IT management platform to provide the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and critical application availability and performance monitoring.
Microsoft AD Consultant
Computer Consultant Windows Active Directory
Windows Active Directory requires extensive hands-on experience to configure efficiently across a large corporation. Progent’s Microsoft Certified consultants are experienced in designing, integrating, and supporting complex Microsoft Enterprise Active Directory installations. Progent’s areas of proven competence with Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy beta software configuration objects in production AD systems, and fixing unsuccessful configurations of Active Directory and Active Directory-associated programs.
Technology Consulting Services SCDPM 2012 Protection Groups
Configuration Microsoft Data Protection Manager 2012
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of any size to plan, deploy, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially stubborn problems, or comprehensive project management services. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Computer Engineer iPhone ActiveSync
iPhone backup Support Outsourcing
Progent offers affordable online consulting to help your business to design, configure, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a resilient, protected and scalable infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the strategic value of your information system.
24-Hour Setup and Support CIO
CIO Remote Support Services
Progent can provide small businesses with an IT management expert who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you integrate sensible IT products to improve business processes so they match better with your corporate goals. Your company can develop and implement a well thought out IT strategy without absorbing the expense of a full-time Chief Information Officer.
Check Point Software Blade Computer Security Specialist
Security Evaluation Check Point Software Blade
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall utilities and hardware powered by Check Point's technology to provide an economical and effective security solution for your corporate network. Progent can also help you configure other Check Point products including ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and offer a single source for continuing technical support, administration, education, and consulting services.
Urgent Fault Tolerant OSPF Configuration Specialists
Top Quality Fully Redundant Network Engineers
Progent’s high availability inter-site connectivity and 24x7 system infrastructure consultants can help small companies create fault tolerant Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office networks based on zero-downtime EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
