Santa Rosa Consulting Expertise for Computer Support Organizations
Transparent Short-Term Staff Expansion
Progent's Consulting Expertise, Help Desk, and Ticketing Support for IT Service Providers in Santa Rosa
Progent’s consulting services for network service organizations in Santa Rosa California enables your company to provide your clients Progent's consulting and Help Desk support under your company's own branding as a transparent supplement to your regular IT services team. This can help you grow your revenue, expand your service catalog, satisfy your customers, and increase your bottom line.
Progent's roster of network infrastructure experts, PC support technicians, network admins, and data security professionals have worked as seamless extensions to the IT staffs of some of the country's biggest IT service businesses. Progent’s breadth and depth of expertise enables you to widen the scope of your IT support business, and Progent’s transparency lets you strengthen and preserve your branding.
Progent is an IT consulting firm with 20 years of experience delivering remote expertise to small and middle-size companies. Progent is a Microsoft Partner and has one of the biggest groups of Cisco CCIE network experts of any independent computer services company in the world. Progent has provided remote IT assistance and advanced consulting to clients in every state in the country. (Refer to testimonials from Progent's clients.)
Using Progent's Support Services With Your Own Brand
Progent's consulting program for IT service providers features transparent resale to your customers of professional services. Progent invoices your firm directly and performs under your direction to provide your customers support services under your branding. In addition, Progent offers a low-cost Extended Hours Support Program for clients who require 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Organizations
Ticketing is the enabling technology behind an efficient service desk. But enterprise-grade ticketing platforms are not only costly to acquire and staff, but also challenging to configure and maintain. Small or niche IT support companies rarely have the necessary financial or human resources. Progent's Help Desk and ticketing solution gives IT support firms an affordable way to keep their own branding while delivering their clients responsive desktop support services built around a best-of-breed ticketing platform and reinforced by rapid escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing program for IT service organizations takes advantage of Progent's investments in advanced ticketing technology, an online desktop services team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can establish data interchange with your current ticketing platform. The features offered with Progent's Help Desk and ticketing program allow your IT service firm to increase your support volume, the diversity of technical issues your company can handle, the locations you can serve, and your hours of availability.
Key features of Progent's Call Center and ticketing solution for IT support firms include:
- Progent's remote desktop service team provides Level 1 end user support with 1-hour service level agreement (SLA) to begin work during normal work hours.
- Standard service hours are 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is offered at additional cost.
- Optional onsite support in larger metro areas is offered across the country at extra cost.
- You retain full control of your clients and invoicing.
- Your customers enter incident reports through your branded web portal, an 800 number, or by directing an email to your specified email address.
- Every customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Firms
Progent's consulting for IT service firms allows you to become a sole point of contact for virtually all IT guidance and troubleshooting your clients may need. You can build your staff and core IT skills at your own pace without having to decline new business owing to a lack of expertise or the absence of bandwidth.
Key aspects of Progent's Reseller Program for Network Service Providers include:
- Transparent Service Delivery: Progent works as a transparent supplement to your in-house IT service group, under your coordination, and bills your firm instead of your customer.
- Granular Billing: Progent charges on a per-minute basis to minimize costs.
- Extensive Documentation: Progent utilizes an advanced service documentation platform to make sure all IT services performed are fully documented. This allows support group to shift service responsibilities to internal personnel when you have sufficient people and appropriate technical skills.
- Safely Expand Your IT Support Practice: You can quickly and affordably take on additional jobs outside your main fields of excellence and open additional geographies without assuming the risks associated with expanding your head count too quickly.
- Strengthen Your Brand: You can improve your mind share as a full-spectrum IT service firm by offering more services to more clients under your own company name.
- Flesh Out Your IT Support Catalog: Progent can provide top-tier support in a wide range of IT disciplines and can act as a reliable reservoir of skills for growing your IT support business.
- Fast Escalation: Thanks to a sizable team of high-level IT experts ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Keep Your Customers Happy: Happy customers are loyal. By joining with Progent, you can continue delivering solutions without ever requiring clients to look for expertise from other support firms.
- Remote Technical Support Experts: For 20 years, Progent has delivered online IT support ranging from Help Desk support to high-level consulting. Efficient online support cuts costs and produces quick results.
- Top Certifications: Progent’s IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including ISSAP, CISA, and GIAC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Santa Rosa, California Businesses
Progent's nationwide team of certified engineers offers Santa Rosa, California companies a broad array of online technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Design
- Office 365 Configuration
- Microsoft Dynamics GP Expertise
- Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Telecommuter Integration
- Cisco Network
- Juniper Expertise
- Cisco Routers Troubleshooting
- Cybersecurity Consultants
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Management
- iPhone Integration
- Android Smartphone Management
- Ransomware Defense
- Data Backup/Recovery Consulting
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Support for IT Service Providers in Santa Rosa, California To learn additional details about Progent's reseller support for network service firms in Santa Rosa, California, call 1-800-993-9400 or see Contact Progent.
An index of content::
Zero Downtime Clustered Servers Help and Support
Microsoft Zero Downtime Clustered Servers Technology Consulting
Progent provides Microsoft Windows 2003 Cluster Server expertise to help your organization utilize zero-downtime clustered servers that can provide 100% operation. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By assisting you t plan high availability server clustering environments based on Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows engineers ensure that your zero-downtime server clusters are configured to optimize the strategic value of your IT network.
Exchange 2000 Upgrade Upgrade Consultant
Microsoft Expert Exchange 2000 Server Upgrade IT Consultants
Progent is among the most qualified information technology consulting companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small companies derive the full advantages of Exchange Server 2000 for common situations including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Microsoft Azure AD Privileged Identity Management Support Services
Microsoft AD DS Specialist
Progent can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid system that deploys Azure AD DS and Azure AD Connect to unify identity and access services for both on-premises and Azure assets.
Expert Microsoft Certified Windows Server 2019 Security and Compliance Technology Consulting
Integration Services Windows Server 2019 Security and Compliance
Progent's Windows Server 2019 disaster recovery preparedness consultants can help you to design a DR/BC system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Nexus Switch Configuration
Nexus Switching Configuration
Nexus series switches are intended to deliver the throughput, scale, uptime, cloud readiness, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting and troubleshooting services to help your IT staff to design an efficient switch topology, set up test environments to confirm your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, configure proactive monitoring, consolidate resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize performance, perform capacity planning, and set up the advanced high-availability (HA) features incorporated into Nexus switches. Progent can also help your business to upgrade non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus switches.
After Hours Online Crystal Reports Training Consulting
Learning Live Online Office Word
Progent offers live remote training for a range of desktop applications and environments including Office and Office 365 Excel, Word, PowerPoint and Visio plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of conventional physical classroom instruction, such as instant communication between clients and trainers, but avoids the costs of transportation and the hassle of trying to synchronize the availability of multiple trainees. Available to single students or classes of any size, Progent's live online instruction allows the instructor to run the seminar from a remote facility and the students can be dispersed across an office or all over the the U.S. Virtual learning supports powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and shared desktops. Classes can be short and personalized to specific topics or extended in time and broader in coverage.
24x7x365 Microsoft Certified Partner On-site Technical Support Immediate IT Staff Augmentation Services
On Demand IT Staffing On-site Support
Progent's temporary IT staffing services allow organizations to respond to sudden increases in demand for network professionals without incurring the expense and delays that come with identifying and hiring reliable technical workers and without increasing your full-time workforce.
Dynamics GP 10.0 Consulting Services
Microsoft Expert Technology Consulting Dynamics GP Great Plains Accounting
Dynamics GP/Great Plains allows you to grow and control your company better by offering deep availability of strategic data and a rapid ROI. Dynamics GP/Great Plains offers important productivity benefits including its ability to extend the reach of your company, manage your accounting, automate financial processes, unify procedures across your company, improve inventory control, enhance order accuracy, grow revenue and shorten lead-time, and increase cash flow. Progent can help you configure and maintain a reliable, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Dynamics GP software.
Virtual Server Technology Technology Professional
Virtualization Technology Professional
Server growth puts pressure on network budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more efficient utilization of physical computers, simplified operations, increased system availability, and easier management. Common uses for virtual servers include resource consolidation, low-cost hosts for mission-critical legacy software based on outdated operating systems, and inexpensive quarantine of program development or evaluation environments from on-line systems.
MCSE Expert Certified High-Availability Interoffice Connections Specialist
High Availability Interoffice Connectivity Professionals
Progent’s non-stop inter-site connectivity and 24x7 system infrastructure consultants can help small companies achieve zero-downtime Interoffice connectivity via redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can design and deploy high-availability Inter-office connections based on fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers economical non-stop interoffice connectivity.
Exchange 2016 Upgrade Planning Technical Support
IT Consulting Exchange 2016 Upgrade Planning
Progent can assist you in all facets of your upgrade to Exchange 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, setting up and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Onsite Support Excel Slicers
Emergency Office Web App Server Setup
Progent's certified Office and Office 365 consultants can assist businesses to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless solution that provides quick ROI and promotes improved business outcomes. Progent can assist you to interface Office or Office 365 applications with each other and with other core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent can also assist you to fix compatibility problems with various releases of Microsoft Office and offers customized online instruction to individuals and groups.
Professional SCVMM 2012 Virtual Switch
SCVMM 2012 and VMware Technology Consulting Services
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to optimize and repair your existing SCVMM 2012 environment to make sure you realize maximum business value.
Online Support Services Catalyst 802.11ax Wireless
Cisco EWC for Catalyst 9100 AP Support
Progent's Cisco-certified Catalyst Wi-Fi 6 WAP experts offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
MOM Case Study
MOM 2000 Example Application
Before Progent’s MOM-based solution, network issues were approached reactively, once workers complained about them. With the benefit of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to ward off system issues before they grow to be critical enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with incipient problems before clients know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, safety and performance.
Windows Emulation for macOS Support and Integration
Emergency VirtualPC for Mac Network Consultant
For businesses with a mix of Mac and Microsoft Windows desktops, there are two basic solutions for running Windows-dependent applications on an Apple Mac: remote access to a physical Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based computer to run Windows software and access system resources. Virtual PC for Mac emulates Windows on an Apple Mac computer so you are able to use Microsoft Windows programs directly. Progent's macOS and Mac OS X technology consultants can help your company to manage these products for using Windows software on your Macs and can in addition help you to evaluate and install other products for Windows PC simulation.
UNIX, Windows Professional
Windows and Solaris Technical Support
If your business operates a UNIX, Linux, or Sun Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your whole organization in a broad range of security topics such as security management practices, security architecture and strategies, access management products and techniques, software development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISM and CISSP define the core skills and international standards of knowledge that information security professionals are required to possess. These certification give IT management the confidence that consultants who have earned their CISM or ISSAP qualification have demonstrated the background and theory to offer effective security management and engineering help.
Microsoft LCS Server IM Network Consulting
Immediate Microsoft LCS Server IM Online Support
Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class package featuring enhanced protection, seamless compatibility with other Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize lower costs and elevated business efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-authorized consultants can provide the skill needed to deliver all the benefits of Office Communications Server across your entire corporation.
Cisco Architecture IT Consulting Companies
Cisco Architecture Service Providers
Progent can provide fast remote access to Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your network via advanced remote diagnostic utilities to deliver fast and affordable troubleshooting and remediation of urgent network infrastructure problems.
Configuration Manager IT Solution Providers
Endpoint Management Technology Consulting
Progent's Microsoft-certified consultants can help you to automate desktop update and patch management by providing expertise with management tools such as Microsoft System Center Configuration Manager, Systems Management Server, and WSUS.
SCOM 2012 Management Packs Consulting
Microsoft SCOM 2012 R2 IT Consulting
Progent's Microsoft-certified consulting experts have more than a decade of background designing, implementing, optimizing and repairing System Center Operations Manager environments and can provide organizations of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.
VMware Site Recovery Manager Compliance Specialists
VMware NSX Virtualized Networks Consulting
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to confirm full service recovery, validate SLAs and prove DR compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, deploy, test and administer a DR solution powered by VMware SRM and VMware NSX.
Integration VPN
Setup and Support Cisco VPN
Cisco's security and offsite access products for small businesses provide a comprehensive range of easy-to-administer security products to help safeguard your local and remote network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your company goals.
SQL Server 2016 and Excel Computer Consultants
Microsoft Experts SQL Server 2016 and Hyper-V Information Technology Consulting
Microsoft SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, uptime, BOYD integration, plus integrated analytics and reporting. Innovations include PolyBase for processing structured and unstructured files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft products such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and SCOM.
Biggest Microsoft Office 2000 Software Consultant
Urgent Microsoft Office 2000 Consultancy Services
Progent imposes no service activation charge and asks no retainer for support services delivered during normal working hours. Progent's small granularity does away with big invoices for quick repairs so you won't be tempted to permit less critical problems to fester. .
Specialists Backup and Recovery Software
Symantec Backup Exec Engineer
Progent offers economical remote support from consultants with expertise in a broad range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and smartphones. Progent can provide consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist you to design, enhance, or maintain backup solutions for a variety of topologies including local, edge to datacenter, cloud, or a mix.
ASA with Firepower Outsourcing
Online Troubleshooting Cisco ASA Firewall with Firepower
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and offer centralized management of modern security capabilities like application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to build and centrally control network environments that span local offices, data centers, and cloud resources.
Wi-Fi VoIP phone integration Network Consulting
Remote Technical Support Wi-Fi VoIP phone integration
Cisco's wireless IP phones are industrial-grade wireless handsets designed for workers who are on the move within campus, hospitality, health-care or other venues where IT management wants portable phones that offer more control, security and durability than is achievable with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many components of your Wi-Fi infrastructure including APs, routers, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer remote and on-premises assistance to help your organization build and maintain a Cisco wireless IP phone solution by providing services that can range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
WatchGuard XTM Firewall Security Organizations
WatchGuard Fireware Security Firms
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
Dynamics GP/Great Plains Professionals
Immediate Dynamics GP 2013 Support
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and ERP package based, like all Microsoft financial solutions, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you are able to purchase only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains consulting experts can help you install, customize and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an older version.
Immediate Online Support Services ProSight Remote Monitoring and Reporting
Consultant Server and Desktop Monitoring and Reporting
ProSight LAN Watch is Progent’s server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they can impact your business.
Microsoft Financial Software Troubleshooting
Dynamics GP Great Plains Accounting Online Technical Support
Microsoft Dynamics GP/Great Plains can help you grow and control your business better by delivering deep availability of decision-driving information and a rapid return on investment. Microsoft Dynamics GP offers major productivity benefits including its ability to extend the reach of your organization, handle your financials, computerize financial processes, standardize processes across your business, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and increase free cash flow. Progent can help you configure and maintain a robust, safe server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP consultants to make sure you derive all the benefits of your Microsoft Dynamics GP software.
Online Support SharePoint
Office SharePoint Server 2010 Outsourcing
Progent's Microsoft-authorized experts can show you how to rationalize the economic case for implementing Microsoft SharePoint Server 2007, advise you on the most sensible edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment expertise, assist you to set up Microsoft SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and custom application programs to operate with SharePoint Portal Server 2007, design a comprehensive security plan that includes portal technology, and deliver troubleshooting and Help Desk services.
