West Palm Beach Expertise for IT Service Firms
Seamless Temporary Support Staff Help
Progent's Consulting, Help Desk Call Center, and Ticketing for Network Service Providers in West Palm Beach
Progent's consulting services for IT service organizations in West Palm Beach Florida enables your company to offer your customers Progent's consulting expertise and Help Desk support with your brand as a transparent supplement to your in-house network services team. This can help you add to your revenue, expand your service portfolio, create happy clients, and increase your bottom line.
Progent's nationwide roster of network infrastructure engineers, desktop support technicians, network admins, and data security professionals have worked as transparent extensions to the support groups of some of the country's biggest IT service firms. Progent's breadth and depth of expertise enables you to broaden the scope of your IT support practice, and Progent's close integration with your support team helps you elevate and protect your company's brand.
Progent is a network support company with two decades of background providing remote consulting services to small and mid-size companies. Progent is a Microsoft Certified Partner and maintains one of the largest groups of Cisco CCIE network infrastructure experts of any independent computer services firm in the world. Progent has delivered online technical support and consulting to clients in every state in the U.S. (Refer to recommendations from Progent's clients.)
Using Progent's Services Under Your Branding
Progent's consulting program for network service organizations features transparent resale to your customers of world-class IT services. Progent invoices you exclusively and works under your instructions to provide your customers consulting and support services under your branding. In addition, Progent offers a low-cost Off-hours Support Service for customers who require access to 24x7 support.
Help Desk and Ticketing for Network Service Firms
Ticketing systems are the enabling technology behind an efficient Help Desk. But enterprise-grade ticketing systems are not just costly to license and staff, but difficult to configure and manage. Smaller IT service providers seldom have the necessary resources. Progent's Service Desk and ticketing solution gives IT service organizations an economical way to retain their custom branding while delivering their clients responsive desktop support backed by an advanced ticketing platform and reinforced by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for IT Service Organizations
Progent's Help Desk and ticketing solution for IT service companies leverages Progent's sizable investments in advanced ticketing software, a remote desktop support team, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing platform as a secure tenant or Progent can set up communications with your current ticketing system. The standard and optional features offered with Progent's Help Desk and ticketing program allow your IT service firm to increase your physical and virtual support volume, the range of technical issues your business can handle, the number of geographies you can serve, and your hours of availability.
Key features of Progent's Help Desk and ticketing program for IT support firms include:
- Progent's remote desktop service group delivers Level 1 end user help with 1-hour service level agreement (SLA) to begin work during normal business hours.
- Normal service times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at additional cost.
- Optional onsite support in major metros is available across the US at extra cost.
- You retain full control of your clients and billing.
- Your clients enter requests via your branded web portal, a toll-free phone number, or by sending a message to your assigned email address.
- Each customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until they are closed.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for IT Service Firms
Progent's consulting expertise for IT service providers allows your support team to act as a single point of contact for practically all IT guidance and troubleshooting your clients may need. You can build your team and strategic in-house competencies steadily without being forced to say no to new business owing to a gap in in-house expertise or a shortage of bandwidth.
Important aspects of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a seamless extension of your in-house IT service team, responding to your coordination, and bills you rather than your customer.
- By-the-Minute Billing: Progent bills by the minute to reign in costs.
- Extensive Service Reporting: Progent uses an advanced reporting platform to ensure that all services performed are fully documented. This makes it easy for your IT support organization to shift service assignments to internal consultants once you have enough people and relevant skill sets.
- Safely Grow Your Service Practice: You can easily and affordably accept more jobs beyond your core areas of expertise and serve additional geographies without the risks associated with expanding your head count too rapidly.
- Re-enforce Your Brand: You can improve your mind share as a full-spectrum network service firm by offering more solutions to more clients using your own company name.
- Flesh Out Your Services Catalog: Progent can provide world-class expertise in a wide array of technologies and can be a reliable reservoir of skills for expanding your IT support business.
- Rapid Escalation: Thanks to a sizable roster of senior IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Make Your Customers Happy: Happy customers stick. By joining with Progent, you can keep delivering solutions without ever requiring clients to look for help outside the fold.
- Online Support Experts: For 20 years, Progent has provided online network support from Call Center services to advanced consulting. Efficient online service saves money while delivering fast solutions.
- Top Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for West Palm Beach, Florida Companies
Progent's veteran team of certified engineers offers West Palm Beach, Florida companies a broad range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure Active Directory Design
- Microsoft 365 Integration
- Dynamics GP Consulting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online IT Support
- Work from Home Support
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Configuration
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Programming
- Virtual Server Automation
- Rapid, Affordable .NET Software Development.
- Hyper-V Planning
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple Mac and iOS Expertise
- iPhone and Android Management
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Recovery Solutions
- Cisco IP Voice Phones and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Learn More About Progent's Reseller Program for Network Service Providers in West Palm Beach, Florida To learn more information about Progent's consulting program for IT service firms in West Palm Beach, Florida, call 1-800-993-9400 or see Contact Progent.
An index of content::
ProSight DPS ECHO Cloud Backup Services Consulting Services
Offsite BDR Services Setup and Support
ProSight Data Protection Services ECHO provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital files, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data.
Microsoft 365 IDFix Network Consultant
Microsoft 365 AD FS Onsite Technical Support
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on time and on budget.
SQL Server 2017 Backup Online Support Services
SQL Server 2017 Disaster Recovery Computer Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business advantages of migrating to SQL Server 2017 and can help you to design and carry out an efficient migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
Configuration Customer Relationship Management
Customer Relationship Management Help and Support
Progent's team of application experts can provide advanced support, software development, integration assistance, and webinar classes for popular applications that address vital areas including ERP and MRP, financials, business analytics, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services remotely, Progent can help small businesses throughout the United States to eliminate the time and expense associated with travel and on-site activity without sacrificing the effectiveness of consulting support.
24/7 Juniper SA4500 SSL VPN Technical Support
Security Tech Services Juniper SSL VPN Router
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
SQL Server 2017 and Amazon Marketplace Web Service Network Consultants
SQL Server 2017 and Amazon Marketplace Web Service IT Services
Progent's Microsoft-certified SQL Server 2017 experts can help you to design and carry out a cost-effective migration from your existing SQL Server databases and applications to SQL Server 2017.
Les Kent has a 35-year track record of successful network integration, business administration, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions while working as a network designer, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and global corporations.
Cisco LocalDirector 400 series Technical Consultant
24-7 F5 Networks BIG-IP Engineer
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Top SCCM Small Business Server Support
SCCM Computer Consultancy Firms
Progent's network engineers can help your company to automate desktop PC update and patch deployment by providing expertise with administration tools such as System Center Configuration Manager, Systems Management Server 2003, and WSUS.
IT Services Microsoft Data Protection Manager 2012
SCDPM 2012 and Exchange DAGs Remote Consulting
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to design, implement, manage, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers as-needed support for resolving especially stubborn issues, or comprehensive project management services. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Windows, UNIX, Solaris Consulting
Solaris with Windows Consulting
If your business operates a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a broad range of security areas including security administration practices, security design and models, access management systems and methodology, software development security, business processes security, physical security, communications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that information security managers are expected to master. These certification offer IT management the assurance that those who have achieved their CISA or CISM qualification have demonstrated the experience and knowledge to deliver effective security support and consulting services.
24x7 SentinelOne Behavior-based Virus Detection Consulting Services
SentinelOne Virus Recovery Experts Computer Engineer
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Microsoft Exchange Server Migration Consultants
Microsoft Exchange Server Upgrade Consultant Services
Progent's Microsoft-certified consulting engineers can assist you to determine the benefits of Exchange 2010 for your company and can assist you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide fast payback by increasing your productivity, cutting the expense of hardware and support, streamlining management, and consolidating your vital communications technologies.
Small Business IT Technical Support Company
Small Office Computer Companies
Progent is a leader in economically providing enterprise-class network support to small companies. Progent's success in handling the IT support needs of the chronically underserviced small business sector is the combined outcome of key technical and process innovations that have removed much of the traditional costs out of managing IT support, injected unprecedented professional expertise into the IT service mechanism, and significantly streamlined the solution process.
ISA Server 2006 Technical Consultant
TMG 2010 Cybersecurity Firms
Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for protecting the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server consultants can help you design, cost-justify, test, install, customize and manage the Standard or Enterprise version of ISA Server on your information system.
Network Consultant Outlook Web App and iPad
Microsoft Entourage and Exchange Consultants
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and send email, examine the GAL, import addresses, sync up calendars, and invite people to conferences via your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
ransomware cleanup and recovery Technology Professional
Top Quality Spora ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Small Business Outsourcing Company
Computer Systems Consulting Small Office
For small businesses considering Progent's network support outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.
Time Machine and Outlook for Mac IT Consultant
Time Machine and Outlook for Mac Support and Help
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, allowing Mac users to receive and transmit email, search the GAL, import addresses, sync up calendars, and invite people to conferences via your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are enabled. Progent also offers specialized one-on-one Entourage education.
ProSight Ransomware Rollback Support Services
SentinelOne Ransomware Recovery Technology Professional
ProSight Active Security Monitoring utilizes cutting edge behavior-based machine learning tools from SentinelOne to defend endpoints as well as physical and virtual servers against recognized as well as new ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Juniper SSG Series Router Auditor
Cybersecurity Company Juniper SSG20 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
ProSight ASM Endpoint Protection Engineers
Computer Virus Forensics Consulting
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning technology by SentinelOne to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the entire malware attack lifecycle including filtering, identification, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Ransomware Defense Consulting
Consulting Ransomware Recovery
Progent's accredited security and compliance engineers can oversee security audits of company-wide security to determine your organization's cybersecurity profile compliance with recognized international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring, on-demand company-wide security reviews, and targeted security assessments for specific areas of cybersecurity such as Active Directory or cloud applications. Progent's certified security consultants can also conduct comprehensive information security audits to determine your organization's compliance with recognized industry security standards such as HIPAA, NIST, and ISO.
Telecommuter Services IT Services
Consultant Call Desk for Remote Workforce
Progent has two decades of background assisting small and medium-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that support teleworkers.
Mac Office IT Consultant
Office for Mac Computer Consultant
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows platforms so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support environments that mix Mac with Microsoft Windows computers with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows users.
802.11 Support
Immediate WiFi 6/6E migration IT Consultants
Progent's Wireless Consulting Services offer a fast, economical option for companies of any size to deploy, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Duo Zero Trust Cybersecurity Remote Support
Support Outsourcing Duo Multi-factor Authentication
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Technology Consulting Services Mac Office
Microsoft Excel for Mac IT Consulting
Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar business applications. Progent's Apple-certified Mac consultants can show you how to configure Microsoft Office for Macintosh on a mixed-platform environment combining Apple OS X and Windows platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can support networks that combine Mac with Windows systems with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows users.
Immediate Staffing Network Consultants
Top Short Term Staffing Support Services
Progent's temporary staff augmentation services enable businesses to respond to sudden increases in demand for network professionals without incurring the costs and delays associated with vetting and recruiting experienced technical help and without increasing your full-time head count.
information Systems Audit PEN Testing
Protect Cybersecurity Penetration Testing
Stealth penetration testing is an important part of any overall IT system security strategy. Progent's security experts can perform extensive penetration checks without the awareness of your organization's internal IT staff. Unannounced penetration checking uncovers whether current security monitoring tools such as intrusion detection alerts and event history analysis are properly configured and consistently observed. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks typical of the latest strains of ransomware.
Consulting Services Office Word 2010
Office Word 2019 Consultant Services
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad range of affordable remote support services to help your organization to manage and troubleshoot your legacy Microsoft Office Word solution or help you to upgrade to a newer release of Office Word. Services offered by Progent's experts include VBA programming, isolating and resolving compatibility problems between various releases of Word, integrating Office Word with other Office apps like Office Excel and Microsoft Outlook or with third-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone and tablet synchronization, and online training classes customized for individuals or groups.
SharePoint programming Professional
Top Quality Specialists MySQL development
Progent's expert programmers, relational database architects, and project management consultants can assist enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by providing relational database designers and software programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist clients to integrate SharePoint with additional applications like SQL Server and Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can assist businesses to build, expand, troubleshoot, or port web-based applications to take advantage of the latest advances in web technology.
Dynamics GP 2015 Azure AD Consultancy
Dynamics GP 2015 R2 Troubleshooting Consultant
Microsoft Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, works with popular handheld devices, allows single sign-on with Azure AD, and strengthens security. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and experience to address the many IT and business issues involved with deploying and managing Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this mission-critical product.
Windows Hyper-V 2016 PowerShell Outsourcing
Hyper-V 2016 Linux Remote Technical Support
Hyper-V 2016 incorporates key technologies initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Catalyst 9105w Access Point Integration
Catalyst 9115 Access Point Online Consulting
Progent's Cisco Catalyst 9100 Series 802.11ax WAP experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
SQL 2008 Analysis Services Technology Professional
SQL Server 2008 Online Support Services
SQL Server 2008 delivers powerful, standardized tools to IT experts and information workers, reducing the complexity of creating, integrating, managing, and using company data and database programs on platforms ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2008 call for a network consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, deploying and managing Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET environment.
On-site Technical Support Microsoft ISA Server
Microsoft Expert Outsourcing Microsoft ISA 2004 Server
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall consultants are available to help your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
24/7/365 Hornetsecurity Altaro VM Backup Local Support and Integration
Altaro VM Backup Management Remote Troubleshooting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to help you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup.
Top Cisco VoIP Phones and Cisco Unity On-site Support
8800-EX Wireless IP Phone Troubleshooting
Progent's CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
24/7 IT Services Juniper SRX100 Router
Juniper SRX Series Router Technical Support Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
