West Palm Beach Specialists for IT Service Firms
Seamless Temporary Support Team Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in West Palm Beach
Progent’s consulting support for network service organizations in West Palm Beach Florida allows your company to offer your customers Progent's consulting expertise and Help Desk Call Center support using your company's brand as a seamless augmentation of your in-house network services group. These services can ease the way for you to add to your revenue, flesh out your service portfolio, satisfy your customers, and increase your profits.
Progent's team of network engineers, PC integration and troubleshooting technicians, network administrators, and cybersecurity consultants have worked as seamless supplements to the support groups of some of the world’s biggest IT service businesses. Progent’s breadth and depth of technical knowledge allows you to broaden the capabilities of your IT service business, and Progent’s close integration with your support team lets you strengthen and preserve your company's brand.
Progent is an IT consulting firm with 20 years of experience providing remote expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco-certified CCIE network experts of any independent IT support company in the world. Progent has provided remote IT support and advanced consulting to clients in every state in the U.S. (Refer to recommendations from Progent's customers.)
Providing Progent's Services With Your Own Brand
Progent's reseller program for network service organizations offers seamless resale to your customers of professional services. Progent bills you directly and works under your direction to deliver your customers support services under your branding. Also, Progent offers an affordable Off-hours Support Program for clients who require 24x7 technical support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing is fundamental to an efficient Help Desk. But enterprise-grade ticketing platforms are not only costly to license and staff, but challenging to set up and manage. Smaller IT service organizations do not have the required resources. Progent's Service Desk and ticketing program offers IT service firms an economical way to retain their own branding while delivering their clients world-class desktop support built around an advanced ticketing platform and reinforced by rapid escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing program for IT support companies leverages Progent's investments in advanced ticketing software, a remote desktop services staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing system exclusively or Progent can set up communications with your current ticketing platform. The features available with Progent's Call Center and ticketing solution enable you to expand your support volume, the range of technologies your company can handle, the locations you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing program for IT service companies include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour service level agreement (SLA) to begin work during standard work hours.
- Normal service times are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at extra cost.
- Optional on-premises service in larger metros is available throughout the US at additional cost.
- You have full control of your clients and invoicing.
- Your customers enter requests via your branded web portal, a toll-free number, or by directing a request to your designated mailbox.
- Each end user request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Firms
Progent's consulting for network service providers allows you to become a sole point of contact for virtually all IT guidance and troubleshooting your customers may need. You can grow your staff and strategic IT skills at your own pace without being forced to decline new business due to a lack of in-house expertise or a shortage of bandwidth.
Important features of Progent's Reseller Program for Network Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your in-house IT service group, responding to your coordination, and invoices your firm rather than your customer.
- By-the-Minute Billing: Progent bills by the minute to minimize costs.
- Extensive Service Reporting: Progent uses an enterprise-class reporting platform to ensure that all IT services delivered are thoroughly documented. This makes it easy for support group to shift account responsibilities to in-house personnel when you have sufficient people and relevant technical skills.
- Safely Grow Your IT Support Practice: You can easily and efficiently take on additional jobs beyond your main fields of expertise and open new geographies without assuming the risks involved with increasing your full-time staff too quickly.
- Re-enforce Your Name: You can solidify your positioning as a full-spectrum IT service provider by offering more services to more clients using your own company name.
- Flesh Out Your Services Catalog: Progent offers world-class support in a broad array of technologies and can act as a reliable reservoir of skills for growing your IT service operations.
- Fast Escalation: Thanks to a sizable roster of high-level technology experts available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the most challenging issues get resolved promptly.
- Keep Your Customers Satisfied: Satisfied clients are loyal. By teaming with Progent, you can continue delivering solutions without ever requiring clients to look for expertise from your competitors.
- Online Technical Support Experts: For two decades, Progent has provided online IT support ranging from Call Center services to high-level consulting. Effective online support cuts costs and produces quick results.
- Advanced Industry Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for West Palm Beach, Florida Businesses
Progent's veteran roster of certified engineers can deliver West Palm Beach, Florida businesses a broad range of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for IT service providers include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory Design
- Office/Microsoft 365 Integration
- Dynamics GP Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Online Network Technical Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Networks Technology
- Cisco Routers Consultants
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support
- Colocation Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager (SCCM) Automation
- Microsoft Access Consulting
- Virtual Server Automation
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- iPhone and Android Management
- Apple iPhone Integration
- Android Phone Integration
- Ransomware Defense
- Data Backup/Recovery Solutions
- Cisco IP Voice Technology and Conferencing
- Microsoft Skype for Business and Teams
- Wi-Fi Access Point Setup
- WiFi Site Assessments
Find Out More Details About Progent's Reseller Program for Network Service Firms in West Palm Beach, Florida For more details about Progent's reseller program for network service organizations in West Palm Beach, Florida, call 1-800-993-9400 or see Contact Progent.
An index of content::
24 Hour Citrix XenDesktop VDI Information Technology Consulting
Citrix VHD desktops Help and Support
Citrix offers a powerful family of platforms that deliver enterprise-class manageability, expandability, and performance for virtualizing servers and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can help you to assess the business advantages of Citrix virtualization products and help you plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Microsoft Configuration Manager 2007 Support Outsourcing
Support and Setup SCCM 2007 Application Deployment
Progent's Microsoft-certified consultants can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and increase worker output by making sure that critical applications are always current, managing licensing, and monitoring resource usage patterns so you can make smart buying decisions. When you are set to upgrade your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Fault Tolerant Email Management
24x7 Virus Protection Support and Integration
Progent's Microsoft-certified consultants have more than 10 years of background delivering unified communications solutions for companies ranging from small offices to global corporations. Progent provides economical support for all editions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and implement off-site and wireless email access. Progent’s Exchange support services can help you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Office Outlook and can show you how to integrate Microsoft Outlook Web App for all major web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Outsourcing Support Desk Sharing
Shared Call Center Consulting
Progent's Microsoft certified Consultants offer several service programs to help mid-size and large companies develop a cost-effective and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and enhancement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help businesses sift through the various high-quality Help Desk software packages available and decide which packages may be too costly, miss key features, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their in-house Help Desk team for occasional projects or to fill in for absent or incapacitated personnel.
Microsoft Certified Expert scom 2016 reporting server Consulting
scom 2016 alerts Technical Consultant
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum availability for critical workloads by offering unified, cross-platform monitoring of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting team can provide world-class online and onsite support to help organizations of all sizes to plan, implement, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can help you to move to SCOM 2016 from earlier versions of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Certified Retail Management System Technical Support
Technical Support Microsoft Dynamics SL
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, migration assistance, and one-on-one or group online training tailored to meet your particular needs. Progent's consultants also can show you how to build and maintain a secure, reliable network foundation to run your ERP, MRP and accounting solutions.
Microsoft Exchange 2016 Migration Planning IT Consultants
24 Hour Engineer Microsoft Exchange 2016 Migration Planning
Progent can help you in any and all facets of your migration to Exchange Server 2016 including designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows 2003 Server Remote Troubleshooting
Microsoft Windows 2003 Network Consultant
Progent's Microsoft-certified Windows 2003 Server consultants can provide computer help and IT consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include system design, installation, project management, on-premises and remote network support and repair, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Database DBA Configuration
MySQL Expert Development
Progent’s team of expert software programmers, relational database architects, and project managers can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can assist customers plug expertise gaps by offering relational database designers and software programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with other data sources such as SQL Server and Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can help clients to build, expand, troubleshoot, or port web applications to take advantage of the most current web technology.
Apple iPad and Windows integration Help and Support
24x7x365 Mac and Windows Active Directory Integration
Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Mac and Windows systems into cohesive networks with resource sharing and collaboration functionality. Allowing productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Apple consulting makes it possible to offer world class support to companies that depend on these platforms to keep their competitive advantage. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Microsoft SQL Server 2008 Support Services
SQL 2008 Support and Integration
Progent's Microsoft-Certified SQL consultants can provide an array of services to assist small and midsize companies to plan, configure, manage, and repair SQL Server 2008 solutions so that they get the optimum business benefit from this state-of-the-art relational database technology. In addition, Progent offers consulting expertise for network infrastructure, company-wide protection, and custom software development to increase the strategic advantage of your computer network.
System Center 2012 Operations Manager IT Services
SCOM 2012 Fabric Monitoring Consulting
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to help you to fix serious issues uncovered by SCOM 2012.
Network Engineer Small Business WAP371
24x7 Technical Support Services Small Business WAP131
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to deploy, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
IT Consulting Exchange 2016 Migration
Technology Consulting Exchange 2016 Upgrade
Progent can help your business in all phases of your migration to Exchange 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
BlackBerry Wireless Configuration
On-site Support BlackBerry Synchronization
Progent can provide the support of RIM BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an internal BlackBerry specialist and reducing the cost and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and CISM-certified security professionals. This breadth of expertise, combined with Progent's proven online service delivery model, provides small and mid-size businesses a cost-effective solution for incorporating BlackBerry technology productively into their IT system.
SCOM 2012 Fabric Monitoring Network Consultant
Award Winning SCOM 2012 Infrastructure Monitoring Computer Consulting
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.
24-Hour wireless controller Online Consulting
wireless controller Integration Support
Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller solutions.
Service Desk Sharing Integration
Award Winning Support Outsourcing Shared Call Center
Progent's Microsoft certified experts provide three service programs to help mid-size and large organizations develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI analysis, process study and enhancement, executive reporting, education of internal personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk software packages available and determine which packages may be too costly, miss key features, or align badly with your organization's corporate culture. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk team for occasional projects or to substitute for vacationing or indisposed personnel.
WatchGuard Firebox M570 Firewall Consultant
WatchGuard Firebox T35 Firewall Audit
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and manage a WatchGuard Firewall appliance that fits your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Progent's Management Team Technology Consulting
Network Security Consulting Progent Management Team
Progent's management team includes industry professionals with years of experience delivering computer consulting services, troubleshooting, and long-term IT planning to organizations ranging in size from startups to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having put together a management team that can provide customers with the top service value in the industry.
Microsoft Denali Technology Consulting Services
Specialist SQL Server 2012 xVelocity
Progent offers the support of certified engineers and experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security professionals to help you to assess the potential benefits of SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Online Help Remote Desktop Connection for Apple Mac
Remote Desktop Connection Client for Mac Onsite Technical Support
For companies that have a mix of Mac and Windows desktops, there are two popular solutions for running Windows-only applications on a Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to attach a Mac to a remote Windows-based computer to run Microsoft Windows applications and share system resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac system so that you can run Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your business to maintain these solutions for running Windows applications on your Apple Macs and can also help your business to evaluate and install third-party solutions for Microsoft Windows platform simulation.
Microsoft Expert Services Lync Server 2013 and SQL Server
Specialists Lync Server 2013 high availability
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing style with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP-based and PSTN telephony across a broad assortment of desktop and handheld endpoints. Progent's certified Lync Server 2013 consultants and system architects can help your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync 2013 with key Office and Office 365 apps including Outlook and PowerPoint.
Consultant Services Polycom Telepresence
Cisco VTC Specialists
Progent can provide the support of a certified consultant with expertise integrating products from the leading telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and maximizes the strategic value of your IT network. Progent also offers the services of infrastructure engineers able to assist businesses of all sizes to build and troubleshoot a communications network that delivers the performance, dependability, protection, and scalability required to support your video conferencing/telepresence solution.
Network Professional Work At Home Job
Remote Support Jobs Computer Consultant
Progent is hiring a range of on-staff employees such as motivated MCSEs; system consultants with Cisco CCNP or CCIE credentials; and specialists in fault-tolerant system design with experience in mobile access, wireless networking, high-availability environments, business continuity solutions, data preservation, and VMware technology. We are also seeking workstation support experts, off-site service specialists, and CISSP or CISA accredited security consultants. We are also seeking veteran managers and administrators who can perform effectively in our dynamic, virtual office model. Progent contracts independent consultants with proven knowledge and field background in important IT areas beyond our main technical focus. Progent's Experts Group employs freelance consultants who can provide consulting and programming support for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess in-depth expertise with popular platforms such as Linux, Apple OS, or Sun, or can provide world-class skills in technologies such as telecom, web site development, EDI, eCommerce, or database management. Independent consultants certified by us coordinate with our full-time professionals to provide end-to-end solutions for small business networks.
Cisco IP Video phones Network Consultants
CCNP Certified SPA500 Series IP Phone Consultant Services
Progent's CCIE-certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Service Reports IT Services
Top Tracking Service Costs Consultant
Progent uses a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or small service firms who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports transmitted by every consultant to each client. The practice of documenting and organizing support records results in more efficient service and eliminates a slew of common problems such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
SharePoint Server 2010 Integration
Award Winning SharePoint Excel Services Consulting Services
Progent's Microsoft-certified consultants can provide affordable online technical support and programming services to assist your business to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can involve web pages that can function as intranets, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search engines, workflows, and other tools to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with other databases and with Microsoft's popular office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from previous versions of SharePoint or move a multi-vendor mix of web technologies into a consolidated and easy-to-manage SharePoint 2010 solution.
Support and Setup Exchange 2013 Performance Tuning
Exchange 2013 SharePoint integration Technology Consulting
Microsoft Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers important new features as well as a revamped architecture. These improvements affect vital areas including manageability, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Microsoft Exchange 2013.
Office SharePoint Server 2010 Support and Setup
Microsoft Office SharePoint Server 2007 Online Help
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server provides a central location for your workers or customers to connect to, manage, share and interact with relevant information, documents, and software and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they’ve created in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint environment or upgrade to the latest release of SharePoint.
Progent Management Team Small Business IT Consulting Company
Setup Service Progent Management
Progent's management team consists of industry professionals with years of experience delivering computer consulting, troubleshooting, and long-term information system planning to organizations ranging in size from small offices to Fortune 500 companies. Great support requires great people, and Progent is proud to have assembled a management team that can provide businesses with the top service value available anywhere.
Consulting Services Collocation Migration
Data Center Colo IT Consultants
Colocation sites allow companies to share world-class data centers for housing network equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all aspects of your colocation program including selecting and migrating to a colocation site, designing network architecture, defining hardware, on-premises and on-line troubleshooting, setting up online network administration, and training your IT personnel.
Top Rated ISP Selection Professionals
Internet Service Provider Selection Consultancy
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to assess or update your ISP services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent include assessment of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and switches and deploying new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
wireless IP phone configuration Computer Consulting
Cisco Expert Technology Consulting Aironet
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, manage, and debug Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
