Fort Myers Specialists for IT Service Organizations
Seamless Short-Term Support Team Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in Fort Myers
Progent's consulting services for network service organizations in Fort Myers Florida allows you to provide your customers Progent's consulting and Help Desk support with your brand as a seamless extension of your regular network support team. This can ease the way for you to add to your client base, close gaps in your service offerings, satisfy your customers, and improve your bottom line.
Progent's team of network infrastructure experts, desktop support specialists, network administrators, and data security professionals have acted as transparent adjuncts to the support groups of some of the world's biggest IT support businesses. Progent's breadth and depth of expertise allows you to add to the capabilities of your IT support practice, and Progent's close integration with your support team lets you elevate and preserve your branding.
Progent is a network consulting company with 20 years of experience delivering remote consulting services to small and middle-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest teams of Cisco-certified CCIE network infrastructure engineers of any independent computer support company in the world. Progent has provided remote IT support and advanced consulting to customers in every state in the country. (See recommendations from Progent's clients.)
Reselling Progent's Support Services With Your Own Brand
Progent's consulting program for IT service providers features seamless resale to your clients of professional services. Progent invoices you directly and works under your instructions to deliver your clients support services under your branding. Also, Progent offers a low-cost Off-hours Support Program for clients who require access to 24x7 technical support.
Help Desk Call Center and Ticketing Services for Network Service Firms
Ticketing systems are fundamental to a successful Help Desk. But modern ticketing systems are not only costly to acquire and staff, but challenging to configure and maintain. Small or niche IT support firms rarely have the necessary financial or human resources. Progent's Service Desk and ticketing program offers IT service organizations an economical way to keep their own branding while delivering their clients responsive desktop support backed by a best-of-breed ticketing platform and supplemented by fast escalation to high-level experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Firms
Progent's Service Desk and ticketing solution for IT service firms takes advantage of Progent's investments in advanced ticketing technology, a remote desktop support team, and a group of geographically distributed subject matter experts. You can utilize Progent's ticketing system as a secure tenant or Progent can set up data interchange with your current ticketing platform. The standard and optional features available with Progent's Help Desk and ticketing services allow your IT service firm to expand your physical and virtual support volume, the range of technologies your firm can take on, the number of locations you can service, and your hours of availability.
Important features of Progent's Service Desk and ticketing solution for IT service organizations include:
- Progent's remote desktop service staff delivers Level 1 end user help with 1-hour SLA to commence work during standard business hours.
- Normal support hours are from 5am to 7pm Pacific Standard Time, five days per week.
- Extended support is available at extra cost.
- Optional onsite support in major metros is available throughout the country at extra cost.
- You keep complete control of your clients and invoicing.
- Your clients enter service requests via your branded web portal, an 800 phone number, or by sending a message to your dedicated mailbox.
- Every client request automatically becomes an open request in the ticket system.
- Tickets can be monitored and updated online until resolution.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for Network Service Providers
Progent's consulting expertise for IT service organizations allows you to act as a single point of contact for practically all IT expertise your clients may need. You can build your team and core IT skills steadily without being forced to decline new business owing to a gap in expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent works as a transparent supplement to your internal IT service team, responding to your coordination, and bills you rather than your customer.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Detailed Reporting: Progent utilizes an advanced service documentation platform to ensure that all IT services performed are fully documented. This allows your IT support organization to transfer account responsibilities to in-house personnel when you have sufficient people and relevant technical skills.
- Safely Grow Your IT Support Practice: You can quickly and affordably take on more opportunities beyond your main areas of expertise and open additional territories without assuming the risks involved with expanding your head count too rapidly.
- Strengthen Your Name: You can improve your mind share as a full-spectrum IT support provider by delivering more services to more clients using your own brand.
- Flesh Out Your IT Support Catalog: Progent offers world-class support in a wide range of technologies and can act as a reliable reservoir of skills for expanding your IT support operations.
- Fast Escalation: Thanks to a large team of high-level technology experts available, Progent can escalate quickly from Tier 1 to Tier 3 support so even the most challenging problems get resolved fast.
- Make Your Customers Happy: Happy clients keep coming back. By teaming with Progent, you can keep delivering solutions without ever forcing clients to look for help outside the fold.
- Remote Technical Support Experts: For two decades, Progent has delivered online IT support from Call Center services to advanced consulting. Efficient remote service cuts costs and produces quick results.
- Advanced Certifications: Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Fort Myers, Florida Businesses
Progent's veteran roster of certified engineers can deliver Fort Myers, Florida businesses a wide array of online consulting and debugging services. Areas of expertise offered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure Active Directory Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Microsoft Azure, AWS, Google Cloud
- Online IT Troubleshooting
- Work from Home Support
- Cisco Network
- Juniper Networks Technology
- Cisco Routers Expertise
- Cybersecurity Monitoring
- Penetration Testing with NodeZero
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtualization Management
- Fast, Affordable .NET Software Development.
- Hyper-V Planning
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple Mac and iPhone Support
- BYOD Management
- iPhone Support
- Google Android Smartphone Management
- Ransomware Defense/Recovery
- Backup/Recovery Consulting
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Configuration
- Wi-Fi Site Assessments
Find Out More About Progent's Reseller Support for IT Service Firms in Fort Myers, Florida For more details about Progent's consulting support for network service organizations in Fort Myers, Florida, call 1-800-993-9400 or see Contact Progent.
An index of content::
24/7 MOM Case Study
Operations Manager Case Study
Before Progent's MOM-based solution, network problems were handled reactively, once users were impacted by them. With the benefit of proactive, automated warnings and trend reports created by Microsoft Operations Manager, Progent is now able to ward off server issues before they grow to be critical enough to disrupt network uptime. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and performance.
Cisco and Microsoft Certified Experts Information Technology Consulting Virtual Help Desk
Supplemental Support Desk Integration
Progent's Computer Call Center Outsourcing Support Services for desktop technical support are intended specifically for small organizations who require fast availability of a Help Desk Call Center with professional telephone support and effective escalation capability but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Optional Remote Access Provisioning, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Small Office IT Support Kansas
Consultant Services Pennsylvania
Progent's Technical Response Center provides affordable national extended hours online support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals provide extended hours telephone help and remote direct computer access to troubleshoot and resolve network problems quickly and economically.
IT Service Microsoft
Small Business IT Outsourcing Group Microsoft Windows
Progent imposes no minimum fee and asks no retainer for support services provided during regular business hours. Progent's small granularity eliminates big bills for fast fixes so you won't be forced to permit simple problems to fester.
Microsoft Expert SharePoint Server 2007 On-site Technical Support
SharePoint Server Online Technical Support
Progent's Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or clients to connect to, manage, share and interact with relevant data, documents, and applications and to interact with other people. It allows quicker and more intelligent decisions, more effective access across groups and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they've created in a manner that makes data easy to locate, download and apply.
Remote Consulting Network Performance Troubleshooting
24/7/365 Automatic Topology Diagrams Integration
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or resolving performance issues.
Open Now Outlook Web App and Mac Integration Services
Mac voice mail Network Consulting
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Exchange so your Mac users can work closely with teammates who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to receive and transmit email, examine the GAL, copy addresses, sync up appointments, and alert people to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
Consult Database
Database Administration Consultancy
Progent's Microsoft-certified relational database consultants can provide businesses of any size online support for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting services available from Progent include installation and integration, application architecture and programming, administration support, synchronization strategies, storage management, performance optimization, migration, information security, backup and recovery systems, troubleshooting, and webinar training.
Top Rated Microsoft IT Solution Providers
Immediate Microsoft Windows Support Specialist
Progent applies no startup charge and requires no monthly commitment for support services delivered during normal business hours. Progent's small granularity eliminates large invoices for quick fixes so you will not be forced to allow simple problems to stay unaddressed.
ProSight Reporting Infrastructure Monitoring IT Consultant
ProSight Reporting SentinelOne Remote Network Monitoring Specialists
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Linux, Windows Technology Professional
Windows and Linux Specialist
If your business computer system mixes Linux platforms with MS Windows, Progent can show you how to incorporate your computers into a unified environment that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Windows integration support offerings feature network architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and management, online technical help and repair, in-person technical support, and Contact Center support.
Integration Supplemental Service Desk
Top Cisco Certified Virtual Helpdesk Professional
Progent's Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned desktop support engineers and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Microsoft Windows 2000 Information Technology Consulting
Windows 2000 IT Consultants
Progent's certified Windows 2000 consulting staff can show you how to enhance the capability of your current Windows 2K Servers and can streamline system administration, provide technical support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.
Small Business Data Recovery
Microsoft Small Business IT Consulting Group Small Offices
Progent delivers the services of Microsoft and Cisco-Premier network support experts to show clients economical ways to help organizations maximize the benefits of Microsoft and Cisco products. For environments that span from small offices to large corporations, Progent's expert consultants can assist you to enhance your network's e-mail infrastructure, protection, reliability, performance, and system management.
Solaris-Windows Migration
Migration Consultant Sun Solaris
Progent can assist your business to plan and execute a smooth transition from a Solaris-based IT environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can help you preserve your information and reduce business discontinuity by developing an effective transition strategy that protects your current assets in Sun Solaris software and technology. UNIX-to-Windows transition support expertise available from Progent include analysis of existing infrastructure, transition strategy and testing, MS Exchange migration support, data and application software transition, and server and storage transition and economization.
Internet Access Consult
ADSL2+ Engineers
Progent can provide the affordable support of online Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet access solution aligns with your business needs. Services available from Progent's engineers include assessment of your current bandwidth use, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and configuring new ones, setting up firewalls, and designing dependable BGP configurations.
Microsoft Office XP Technician
Small Office IT Consultants Microsoft
Progent imposes no service activation charge and requires no retainer for services provided during regular working hours. Progent's small granularity eliminates large bills for fast solutions so you won't be forced to permit simple problems to stay unaddressed.
Cisco Expert Microsoft Windows 10 Migration Support
Windows 10 Microsoft Deployment Toolkit Consulting Services
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Windows 10 offered by Progent include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile device management, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and users, and post-migration consulting support.
Remote Employees IP Voice Online Troubleshooting
Teleworker VoIP Computer Consulting
Progent can assist small and medium-size companies to deploy VoIP technology to provide their at-home employees the benefit of seamless extensions of the company phone infrastructure.
Citrix virtual desktops Specialists
Citrix XenDesktop VDI Online Help
For desktop virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist you to design a XenDesktop solution that maximizes the strategic impact of your IT network; configure XenDesktop technology with your physical and virtual servers, end-user devices, and peripherals; upgrade your older virtual desktop software to the latest versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your network managers to adhere to industry leading practices to maintain XenDesktop effectively.
After Hours SPA300 Series IP Phone Remote Troubleshooting
IP Telephony Support and Setup
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Small Office Expert
Small Business Network Architect
Progent's Microsoft and Cisco certified computer engineers offer expert help with a broad range of products and technologies and can provide that expertise remotely anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers remote support for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a mix of Windows and UNIX-family technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for the toughest network issues, plus the assistance of CISSP-accredited security consultants to handle high-level security planning and problem solving. Progent has delivered remote network support to businesses in every state in the United States.
Designer Microsoft Access
MCSE Expert Certified Development Firm Power Query
Progent offers remote and on premises expertise to help you with any facet of BI reporting from debugging or modernizing applications to designing and deploying a comprehensive BI solution. Progent's BI experts can help you to support your existing reporting system, help you to migrate reports from a legacy reporting product to a modern solution, and deliver as-needed online mentoring tailored to your specific needs. Progent's management reporting and analytics consultants can provide experience in all popular business analytics reporting platforms such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, Report Designer and Report Builder.
Technology Professional IT Outsourcing
Consult IT Outsourcing
Progent is organized provide in-depth remote consulting for all major technologies associated with small company IT systems and allows you to outsource a variety of strategic, on-demand support services such as a part-time CIO to provide advanced planning and negotiating capability, a Call Center for help desk services, proactive remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical initiatives such as office moves oroperating system upgrades, Cisco-certified consultants for designing high-performance and reliable network infrastructure, security engineers to verify information safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, enhance, or repair mission-critical application programs.
SentinelOne Singularity and Vigilance Integration Engineer
SentinelOne Endpoint Protection and Response Consulting Services
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response.
Hybrid Configuration Wizard Integration Support
Microsoft Certified Expert Microsoft 365 Exchange migration Online Troubleshooting
Microsoft supports transparent hybrid environments that integrate Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Exchange initiative is completed on schedule and on budget.
Network Installation Consulting Rates
Consultant Rates Computer Support For Small Offices
Progent's pricing model is to bill for online service and on-premises visits by the minute. Consequently, you pay just for delivered support. Progent does not demand a more expensive rate for after-hours or priority service, and within California or in areas where Progent offers on-premises support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no monthly commitment for support services provided during normal working hours. Many service firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity avoids big bills for quick fixes so you will not be forced to permit simple problems to stay unaddressed.
Fortinet 6500 Series Firewalls Network Engineer
Fortinet FortiGate NGFW Firewalls Remote Troubleshooting
Fortinet next-generation firewalls are leaders in offering best-in-class performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet firewalls to protect your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge.
Juniper SSG350M Router IT Services
Juniper SSG520M Router Security Firm
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Windows Server 2012 R2 Live Migration Online Consulting
Windows Server 2012 R2 Virtual Fibre Channel IT Consultant
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and migration plans, optimize your network for local, multi-location, cloud-based, and hybrid environments, train your IT support staff, develop a corporate-wide security plan, automate network administration, assist with application development, and build and test a DR/BC plan.
At Home Employees Cloud Integration Setup and Support
At Home Employees Cloud Integration Troubleshooting
Progent can assist small and mid-size businesses to set up their offsite employees with reliable integration with cloud applications and services.
Guru Cisco Switch
Online Cisco Certified CCIE Computer Companies
Progent's Cisco CCIE-certified network infrastructure experts have extensive experience helping Internet Service Providers to architect, implement, manage, tune, and debug high-availability, scalable network solutions appropriate for public networks.
Services System Center MOM
24x7 System Center MOM Consultancy
Remote 24x7 network monitoring, proactive alarms, and periodic reports are crucial to preserving the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety Remote Monitoring and Management options available as economical service packages designed to assist your company to identify and fix a most network issues before they get big enough to hurt productivity.
Windows 7 64-bit Upgrade Security Consultant
Microsoft, Cisco and Security Certified Experts Microsoft Windows 7 Engineers
Progent's certified consultants can assist you to test
Specialists ransomware hot line
Ryuk ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Online Support Services Apple OS X
Technology Consulting OS X
Progent's experts can provide Apple macOS and OS X users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email help, network protection services, and custom education. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also assist you with iPhone support and iPad management, or moving to iCloud. For business environments built solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your organization's objectives.
On-site Technical Support Cisco SIP phones
Cisco VoIP Phones and IM IT Consultant
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for high availability.
Professional Skype for Business Edge Server Pool
Skype for Business Mobility Services Consulting Services
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Lync 2010 can enhance the functionality of Exchange, SharePoint and Office or Microsoft 365 and simplify management via integration with Windows AD. Lync can also cut expenses by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support services to assist your company to maintain and repair your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the new version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Microsoft Expert Consulting Services Windows Server 2016 Information Assurance
Microsoft Windows Server 2016 Clustering Computer Engineer
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
24-7 Microsoft Teams SIP trunking Consultant Services
Microsoft Teams firewall Engineers
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Dynamics GP VBA Consultant Services
Dynamics GP Customization Consulting Services
Progent's expert application designers and software developers can help your company to build customizations to Microsoft GP that address the special needs of your organization without losing the benefits of seamless Windows integration and connectivity. Progent can also offer expertise with a selection of development tools that can be utilized to build user-interface and data integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Technology Professional IoT sensors patch management
iOS patch management Consult
Progent's managed services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoint devices printers and scanners, network infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Ubiquiti UniFi XG Security Gateway Consultant Services
Ubiquiti UniFi WiFi AP Professional
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi devices installed across multiple sites with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the expertise of veteran wireless consultants who can assist you to assess the value of Ubiquiti's UniFi technology for your environment and assist you to design, install, administer, and maintain your UniFi ecosystem.
