Hialeah Specialists for IT Support Providers
Seamless Temporary IT Support Augmentation
Progent's Consulting, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Hialeah
Progent’s consulting services for network service organizations in Hialeah Florida enables you to offer your customers Progent's consulting expertise and Help Desk support under your company's own branding as a transparent extension of your regular IT support team. These services can ease the way for you to grow your client base, expand your service portfolio, create happy customers, and improve your bottom line.
Progent’s nationwide roster of network infrastructure experts, PC support specialists, network admins, and data security consultants have acted as transparent supplements to the support groups of some of the world’s biggest IT support businesses. Progent’s range of expertise enables you to broaden the capabilities of your IT support business, and Progent’s close integration with your support team lets you promote and preserve your branding.
Progent is a network support firm with 20 years of background delivering online consulting services to small and mid-size organizations. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco-certified CCIE network infrastructure engineers of any private IT support company in the world. Progent has delivered online technical assistance and consulting to clients in every state in the country. (Refer to recommendations from Progent's customers.)
Using Progent's Support Services Under Your Own Brand
Progent's reseller program for IT service firms features seamless resale to your clients of world-class IT services. Progent invoices you exclusively and performs under your instructions to provide your clients consulting and support services under your brand. Also, Progent has a low-cost Extended Hours Support Program for customers who require access to 24x7 support.
Help Desk and Ticketing Services for IT Service Providers
Ticketing is the enabling technology behind a successful service desk. But full-featured ticketing systems are not just expensive to acquire and staff, but also challenging to configure and maintain. Smaller IT support organizations do not have the required financial or human resources. Progent's Service Desk and ticketing solution offers IT service organizations a practical way to retain their custom branding while delivering their customers responsive desktop support services built around an advanced ticketing platform and reinforced by fast escalation to subject matter experts.
Key Features of Progent's Help Desk Call Center and Ticketing Solution for Network Service Organizations
Progent's Help Desk and ticketing solution for IT support companies leverages Progent's sizable investments in highly scalable ticketing software, an online desktop support team, and a network of geographically distributed subject matter experts. You can use Progent's ticketing platform exclusively or Progent can set up communications with your existing ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing program enable your IT service firm to increase your support workload, the range of technical issues your business can handle, the number of {geographies you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing program for IT service organizations include:
- Progent's remote desktop support staff delivers Level 1 end user help with 1-hour SLA to commence work during standard work hours.
- Standard service hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended hours support is offered at additional cost.
- Optional on-premises service in major metros is available throughout the country at additional cost.
- You have full control of your customers and billing.
- Your clients enter incident reports using your branded Internet portal, an 800 phone number, or by sending a request to your dedicated email address.
- Every end user request automatically becomes an open request in the ticket system.
- Tickets can be tracked and updated remotely until they are closed.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting Expertise for IT Service Organizations
Progent's consulting expertise for network service organizations allows your support team to act as a sole source for practically all technical expertise your clients may require. You can grow your staff and strategic in-house competencies at your own pace without having to turn down opportunities owing to a gap in in-house expertise or the absence of bandwidth.
Important features of Progent's Reseller Program for IT Service Firms include:
- Transparent Service Delivery: Progent acts as a seamless supplement to your in-house IT service team, under your direction, and invoices your firm instead of your client.
- By-the-Minute Billing: Progent bills by the minute to minimize expenses.
- Detailed Service Documentation: Progent utilizes an advanced service reporting platform to make sure all services performed are thoroughly described. This allows your IT support organization to shift service assignments to internal personnel once you have enough people and appropriate skill sets.
- Safely Expand Your IT Support Business: You can easily and affordably take on additional jobs beyond your core areas of excellence and serve additional territories without the risks associated with increasing your full-time staff too quickly.
- Strengthen Your Name: You can improve your mind share as a full-spectrum IT service provider by offering more services to more clients under your own brand.
- Flesh Out Your Services Catalog: Progent offers top-tier expertise in a broad range of IT disciplines and can be a reliable reservoir of skills for expanding your IT support operations.
- Rapid Escalation: Thanks to a sizable roster of high-level IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the most challenging issues get resolved fast.
- Make Your Customers Happy: Satisfied clients keep coming back. By joining with Progent, you can continue delivering solutions without ever forcing clients to look for help outside the fold.
- Online Technical Support Experts: For 20 years, Progent has provided online network support from Help Desk services to high-level consulting. Efficient online service saves money and produces fast solutions.
- Major Industry Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Hialeah, Florida Organizations
Progent's nationwide roster of certified consultants and technical experts offers Hialeah, Florida organizations a wide array of remote technical guidance and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Integration
- Office 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Microsoft Azure, AWS, Google Cloud
- Remote IT Support
- Telecommuter Support
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Security and Compliance Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Outsourcing
- Desktop Tech Support
- Colocation Center Support
- Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- BYOD Management
- Apple iPhone Integration
- Google Android Phone Management
- Ransomware Recovery
- Data Backup/Recovery Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- Wi-Fi Site Surveys
Learn More Details About Progent's Consulting Program for IT Service Firms in Hialeah, Florida To learn more information about Progent's consulting support for IT service organizations in Hialeah, Florida, call 1-800-993-9400 or see Contact Progent.
An index of content::
wireless IP phone integration Computer Engineer
IT Services wireless IP phone integration
Cisco's wireless IP phones are industrial-grade Wi-Fi devices intended for workers who are on the move within campus, warehouse, health-care or other venues where IT management wants user endpoints that provide more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless VoIP phones typically demands that you set up and optimize many key pieces of your Wi-Fi environment including access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants can provide remote and on-premises support to help you create and manage a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Idaho IT Consultant
Network Recovery Missouri
Progent’s National Support Center offers national remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Certified service professionals provide phone help and remote direct computer connection to troubleshoot and repair network problems rapidly and affordably. The breadth of technical experience represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult network issues to competent specialists as needed.
Progent Management Technical Support
Progent Management Small Business IT Outsourcing Company
Progent's management team includes industry professionals with decades of background providing network consulting, troubleshooting, and long-term information system planning to businesses ranging from small offices to global enterprises. Great service calls for great people, and Progent has assembled a management staff able to provide customers with the top service value available anywhere.
SharePoint 2016 and SQL Server Support Services
SharePoint Online Specialists
Progent's Microsoft-certified SharePoint consultants offer affordable remote and on-premises consulting expertise, software development, and troubleshooting support for organizations of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
System Center 2016 and VMware Integration Online Support Services
Microsoft Certified Expert System Center 2016 Data Protection Manager Setup and Support
Progent has more than 10 years of background configuring, and supporting the core components that make up System Center and can assist you to plan, install, manage, and repair your System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent can help your organization to upgrade to the current edition of Microsoft System Center from a previous one or from a third-party IT management platform to deliver the benefits of best-in-class provisioning, automation, security, plus datacenter and application performance monitoring.
ProSight Ransomware Rollback Remote Consulting
Modern Network Security Computer Consultants
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to manage the complete malware attack progression including filtering, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Exchange 2019 and Windows Server 2019 Troubleshooting
Exchange 2019 Disaster Recovery Consultant Services
Progent can help you in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing HA architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and setting up Outlook.
Online Wireless Site Survey Remote Support
Wi-Fi Site Survey Troubleshooting
Progent's wireless site survey services assist you to design, install and debug a Wi-Fi network customized for your environment, offering you a wireless solution that delivers the coverage, speed, capacity, data protection, and hand-off capability your company requires.
ProSight Email Data Leakage Prevention Consultants
ProSight Email Spoofing Protection Consultants
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Consultant Services wireless controller
5520 wireless controller Computer Engineer
Catalyst family of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi uptime with fast failover, and hardening security by identifying threats and analyzing traffic content based on user class and location. Progent can assist you to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient upgrade to Cisco's modern wireless controller technology.
Information Technology Consulting Branch Office
Collocation Network Engineer
For large businesses, Progent can supplement in-house IT groups by providing extensive background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent nearby supplement of corporate network management. Progent’s enterprise support services include company-wide security, remote branch office support, system design, Sarbox conformance, project management, and world-class support for multi-site network environments based on Enterprise Windows 2000. Progent can offer on-site consultants and specialists to assist with a campus relocation or branch move, or a network designer to assist with building or using an Internet Data Center or Hosting Facility.
CCNP Certified Specialists wireless VoIP phone and Aironet APs
wireless VoIP phone and Aironet APs Computer Consultants
Progent's wireless IP phone configuration and troubleshooting consultants offer remote and onsite support to help your organization create and manage a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Top Quality Support Services System Center DPM 2016
Immediate Data Protection Manager 2016 Migration Online Support
Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft-based networks. SCDPM 2016 delivers application-aware backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, administer, and repair an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can help you to migrate from an older release of DPM or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed guidance to help you through technical bottlenecks or provide comprehensive project management or co-management services to make sure you complete your Data Protection Manager 2016 deployment on schedule and on budget.
Microsoft Support Services Windows Server 2019 Disaster Recovery
Expert Microsoft Certified Windows Server 2019 High Availability Remote Technical Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your organization to design a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Consult Cloud Protection for Email
Professional ProSight Email Content Filtering
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Microsoft Experts Specialists Skype for Business Edge Server Pool
Consultants Skype for Business 2019
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to help you to maintain and troubleshoot your current Lync Server 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also help you to design and execute an efficient Skype for Business migration.
Integration Microsoft Dynamics NAV
Microsoft Retail Management System Application Consultants
Besides providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has consultants experienced in Dynamics AX, Dynamics NAV, Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, administration help, migration support, and one-on-one or group webinar training customized to meet your specific needs. Progent's consultants also can show you how to build and maintain a protected, robust network infrastructure to support your ERP, MRP and accounting applications.
Problem Escalation Through Teamwork Networking Consultancy Services
Access to External Support Databases Small Office Computer Consulting Services
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, at the forefront of IT support, executing a broad variety of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices that are incorporated into company-wide best practices training that Progent instills in its support team. This means that you get not only expert IT skills, but also a consultant with proven approaches for using technical knowledge to solve actual IT problems rapidly.
Disaster Recovery Test Lab Consultants
Herakles Data Center Test Lab Consulting Services
Progent's Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack adequate in-house resources to configure effective test environments, the lab cuts capital outlay and engineering risk while keeping vital IT projects on schedule.
Linux Setup and Support
Redhat Linux Remote Technical Support
Progent's Linux consulting services provide small and mid-size businesses and developers assistance with managing and supporting Linux systems that run with Microsoft-powered technology. Progent offers your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of experience provides you with a convenient single consulting firm to help you build and maintain a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Microsoft Exchange 2003 Upgrade Professional
Exchange 2003 Online Troubleshooting
Progent's Microsoft Premier engineers offer expert consulting for corporate-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange rollouts or upgrades and can provide onsite technicians to help large companies with installations of Exchange Server 2007 in the or any area served by Progent's consultants.
Comprehensive Event Management IT Consultants
Remote Monitoring and Reporting Remote Technical Support
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to help you to remediate critical issues uncovered by SCOM 2012.
Top Ranked Services Google Cloud Identity
Google Cloud Identity Engineer
Progent can provide affordable online and on-premises consulting to assist organizations to move any portion of their critical network resources to Google Cloud Platform services. This can save management hassle and hardware expense and allow the use of Google's state-of-the-art AI and machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Linux Remote Professional
Linux Online Engineers
Progent provides national remote phone support and troubleshooting services for businesses that run Solaris environments or whose IT systems feature a mix of Sun Solaris and Microsoft Windows products. Remote technical support offers optimum leverage for your IT budget by protecting client productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support tools and experienced service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and money by going to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of phone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISSP premier security specialists to assist with the most challenging network problems.
Cisco Experts Online Troubleshooting CallManager
Unified CM clustering Technical Support
Cisco Unified Communications Manager, originally named CallManager, is the foundation of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and budget-friendly online and onsite support to help organizations of any size to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that add optimum productivity. Progent's consultants can assist with any facet of CUCM configuration and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, creating UCS server failover systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Amazon Marketplace Web Service programming Programming Company
Amazon MWS integration training Integration
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
24x7x365 Support wireless controller
Urgent Flex Series Wireless Controller Consultants
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi access points, optimizing wireless throughput by limiting the impact of RF congestion, improving Wi-Fi availability with fast failover, and hardening data security by detecting threats and filtering network traffic according to user class and location. Progent can help you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's latest wireless controller technology.
Remote Wireless Site Survey Technology Consulting Services
Wi-Fi RF Coverage Maps Computer Consulting
Progent's Wi-Fi site survey services assist you to plan, implement and troubleshoot a Wi-Fi network optimized for your facilities, offering your business a wireless solution that delivers the reception, speed, capacity, security, and roaming capability your company requires.
SMS Migration Online Troubleshooting
Microsoft Experts SMS Server Migration Remote Technical Support
Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based systems via SMS Feature Packs. Feature Packs lower the net operational costs of managing and deploying software by making it easier to copy system images, control mobile computers, and run management utilities. In addition to advising you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover areas that Feature Packs are intended to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and policies to manage PDAs and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates policies, processes and IT products to keep your IT computer system safe.
Small Business WAP361 Outsourcing
CCDP Certified Small Business WAP561 Technical Support Services
Cisco's Small Business 100, 300 and 500 family of APs are Linux-powered units intended as entry-level wireless APs for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite configuration and debugging support to assist you to design, configure, update, optimize, manage and debug Cisco Small Business wireless access point environments of any scale or architecture.
SharePoint 2019 Communication Sites Remote Consulting
SharePoint 2019 Migration Technology Consulting Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help customers design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a cohesive information management solution.
Microsoft Exchange Network Consultant
Urgent Exchange 2013 Upgrade Consultant Services
Microsoft Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations plus a redesigned structure. These improvements affect vital areas including ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective validation and deployment plan, and educate your IT team to manage your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Exchange 2013.
24/7/365 Internet Security and Acceleration Server Engineer
Internet Security and Acceleration Server Online Support
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants can assist your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your network security needs without adversely restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Infor SyteLine CloudSuite Web Site Integration Consulting
Infor SyteLine CloudSuite Accounts Payable Professional
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with over two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Aironet Access Point Management Consultant
IT Consultant Aironet 802.11ac AP Migration
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises integration and debugging services to help your organization to plan, configure, update, tune, administer and debug Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your specific workplace layout, construction, and anticipated network traffic.
MCSE Expert Certified CIO Support and Help
CCIE Expert Certified CIO Support
Progent can supply small businesses with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you deploy sensible IT products to enhance business processes so they match more closely with your corporate goals. Your business can develop and implement a well conceived information technology strategy without absorbing the expense of a full-time Chief Information Officer.
Remote Troubleshooting Work at Home Security
Urgent Technical Support Services Teleworker Cybersecurity
Progent can assist small and medium-size organizations to implement network security protection solutions and provide cleanup services for telecommuters.
24-Hour Integration Support System Center 2016 Endpoint Protection
Technical Consultant System Center 2016 Security and Compliance
System Center 2016 delivers important enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS networks that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from a previous release of System Center, or debug your System Center environment.
Microsoft Desktop Networking Consultants
Best Desktop Onsite Computer Services
Progent can deliver a wide range of cost-effective consulting and support services to help your company to install, configure, repair, and manage workstations and laptops based on Windows, macOS and OS X, or popular editions of Linux. Progent can provide on-premises or remote technical support for individual computers or notebooks or help your business to design and carry out a company-wide migration to new or revised OS platforms and applications. Progent can also provide engineers and technical workers to help your company to plan for and implement a site move or consolidation organized to produce the least possible interruption to your productivity.
CISM Certified Cybersecurity Firewall Setup
Services Certified Cybersecurity Management
Progent can provide the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of performance that information security professionals are required to learn. It gives business management the confidence that consultants who have earned their CISM credential possess the background and capability to provide efficient security management and support services.
SMS Server 2003 Migration Remote Technical Support
SMS Upgrade Consultant Services
Progent’s Microsoft certified consultants provide small and medium size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software rapidly and automatically to appropriate workers, reduce product costs and adhere to licensing agreements by determining patterns of usage, enhance Windows security by improving your awareness of vulnerability and by delivering critical updates, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by efficiently utilizing the administrative functions incorporated into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including program and appliance inventory.
Dell DRAC Technology Professional
Services Aten IP9001
Remote management cards give network managers complete control of a server without the requirement for an on-site visit. Through remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a high-availability business network that incorporates remote management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a variety of remote management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
VLAN Test Lab Consult
PXE evaluation Lab Consultancy
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating efficient migration methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility issues, and establishing training systems for new products and technologies. For Progent clients without sufficient in-house resources to assemble effective test environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT projects on schedule.
