Fort Lauderdale Expertise for Computer Support Organizations
Transparent Temporary IT Support Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing for IT Service Firms in Fort Lauderdale
Progent's consulting support for IT service organizations in Fort Lauderdale Florida enables you to provide your customers Progent's consulting expertise and Help Desk support with your company's brand as a transparent supplement to your in-house IT services team. This can ease the way for you to add to your revenue, fill out your service offerings, create happy customers, and improve your profits.
Progent's team of network infrastructure engineers, desktop support technicians, network admins, and cybersecurity consultants have acted as transparent adjuncts to the IT groups of some of the world's largest IT support firms. Progent's range of expertise enables you to broaden the capabilities of your IT service business, and Progent's transparency helps you promote and preserve your branding.
Progent is a network consulting company with 20 years of background delivering online consulting services to small and mid-size organizations. Progent is a Microsoft Certified Partner and maintains one of the largest groups of Cisco CCIE network engineers of any private IT support company in the world. Progent has delivered remote technical assistance and consulting to customers in every state in the U.S. (See recommendations from Progent's customers.)
Providing Progent's Support Services Under Your Own Brand
Progent's consulting program for IT service firms features seamless resale to your customers of world-class services. Progent bills you exclusively and works under your direction to provide your clients support services under your branding. Also, Progent offers a low-cost Off-hours Support Service for clients who need 24x7 technical support.
Help Desk Call Center and Ticketing for Network Service Providers
Ticketing systems are the heart of a successful service desk. But full-featured ticketing platforms are not only costly to acquire and staff, but challenging to configure and maintain. Small or niche IT support firms seldom have the necessary budget or personnel. Progent's Call Center and ticketing program gives IT support organizations an affordable way to retain their own branding while delivering their customers world-class desktop support services built around a best-of-breed ticketing system and reinforced by rapid escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for Network Service Organizations
Progent's Service Desk and ticketing solution for IT support organizations leverages Progent's investments in advanced ticketing software, a remote desktop support staff, and a network of geographically dispersed subject matter experts (SMEs). You can utilize Progent's ticketing system as a secure tenant or Progent can set up data interchange with your current ticketing platform. The standard and optional features offered with Progent's Help Desk and ticketing services allow your IT service firm to increase your support volume, the diversity of technologies your business can handle, the number of locations you can service, and your hours of availability.
Important features of Progent's Help Desk and ticketing program for IT service organizations include:
- Progent's online desktop support staff provides Level 1 end user help with 1-hour SLA to commence work during normal business hours.
- Standard service hours are from 5am to 7pm Pacific Standard Time (PST), five days a week.
- Extended support is offered at extra cost.
- Optional on-premises support in major metros is offered across the country at additional cost.
- You have full control of your customers and invoicing.
- Your clients submit service requests through your custom branded Internet portal, an 800 phone number, or by directing a request to your assigned email address.
- Every customer request automatically becomes an open request in the ticket system.
- Tickets can be monitored and modified remotely while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting Expertise for IT Service Firms
Progent's consulting expertise for IT service providers allows your support team to become a sole source for practically all technical expertise your clients may need. You can build your team and core IT skills steadily without being forced to turn down opportunities owing to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for IT Service Firms include:
- Transparent Support: Progent acts as a transparent extension of your in-house IT service team, under your coordination, and invoices your firm instead of your client.
- Granular Billing: Progent charges by the minute to reign in expenses.
- Detailed Reporting: Progent utilizes an advanced documentation platform to ensure that all IT services delivered are fully documented. This enables your IT support organization to shift service responsibilities to in-house consultants when you have enough people and appropriate skill sets.
- Safely Expand Your IT Support Business: You can easily and efficiently accept additional jobs beyond your main areas of expertise and open new geographies without assuming the risks involved with increasing your head count too rapidly.
- Re-enforce Your Name: You can improve your mind share as a comprehensive network service provider by delivering more services to more clients under your own company name.
- Add to Your IT Support Portfolio: Progent offers top-tier expertise in a broad array of technologies and can act as a dependable reservoir of skills for expanding your IT support business.
- Fast Problem Escalation: With a sizable team of senior IT experts ready to help, Progent can escalate rapidly from Tier 1 to Tier 3 services so even the most challenging problems can be handled fast.
- Make Your Customers Happy: Satisfied clients keep coming back. By joining with Progent, you can keep making your customers successful without ever requiring clients to seek help from other support firms.
- Remote Support Experts: For two decades, Progent has provided online network support from Call Center services to high-level consulting. Efficient remote service saves money and produces fast results.
- Top Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Fort Lauderdale, Florida Companies
Progent's nationwide team of certified engineers offers Fort Lauderdale, Florida businesses a broad range of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Migration
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Online IT Troubleshooting
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Integration
- Security and Compliance Consultants
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Services
- Desktop Support Services
- Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtual Server Management
- Rapid, Low-cost .NET Application Development.
- Windows Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- BYOD Management
- iPhone Support
- Google Android Smartphone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Technology and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Surveys
Find Out More About Progent's Consulting Support for IT Service Organizations in Fort Lauderdale, Florida To learn additional details about Progent's consulting support for IT service firms in Fort Lauderdale, Florida, call 1-800-993-9400 or visit Contact Progent.
An index of content::
ProSight Reporting ConnectWise Manage Ticketing Remote Consulting
ProSight Reporting Infrastructure Monitoring Remote Support Services
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Exchange 2013 Disk Availability Group Engineers
Microsoft Certified Exchange 2013 Security Engineer
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a revamped architecture. These improvements affect vital facets of IT including manageability, availability, security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
Microsoft Windows 7 Consultant
Windows 7 Backup and Restore IT Consulting
Progent's certified engineers can assist you to evaluate
Cisco Access Point Specialists
Cisco Access Point Technical Consultant
Progent's Cisco-certified CCIE network consultants can assist you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Consulting Services System Center 2016 Endpoint Protection
System Center 2016 Endpoint Protection Technical Support
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager and in addition have fast access to Progent's Microsoft Certified network consulting experts. With Progent's affordably priced IT support packages, small and midsize businesses can choose a simple System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business networks world-class reliability, protection, and performance.
Biggest MCSE Expert Certified Professional Live Communications Server 2007
Microsoft Live Communications Server Engineer
MS Office Communications Server delivers Instant Messaging and presence as part of a scalable, enterprise-grade package offering enhanced security, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, increased individual productivity, and stronger intellectual property protection. Microsoft Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and carry out an efficient migration that will add significant strategic value to your IT system
Remote Support Microsoft Windows 11 Migration
Windows 11 Professionals
Progent's Windows 11 consultants offer an array of services for Windows 11 including cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, data and identity security, centralized deployment, and Call Center services.
Network Intrusion Penetration Testing Web Application Security
Information Assurance Technology Professional
Global Information Assurance Certification was established in 1999 to validate the skill of computer security experts. GIAC accreditations are recognized by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines covered within GIAC certification such as auditing network security mechanisms, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
24/7 Sun Solaris Professionals
Solaris Professionals
Progent's Solaris family consulting experts offer small businesses and software developers assistance with managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent can give your business access to Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you an easy one-stop consulting firm to help you build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
24/7/365 Windows Cluster On-site Technical Support
Fault Tolerant Interoffice Connectivity Online Troubleshooting
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience helping small and mid-size businesses to reduce network downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can help your company to develop and validate an efficient business continuity plan that aligns with your business goals and budget. Progent's disaster recovery engineers can help you to design, implement, and maintain resilient technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.
Helpdesk for At Home Workers Outsourcing
Online Support Services Remote Working
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Windows Server 2012 R2 Multitenancy Network Consulting
Microsoft Experts Technology Consulting Windows Server 2012R2 Server Manager
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid environments, educate your IT support team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and test a DR/BC plan.
Best ransomware vulnerability review Services
Consult ransomware protection planning
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will consult with you personally to gather information concerning your current security profile and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup/recovery system that reduces your exposure to ransomware and aligns with your company's needs.
Consultant Services Malware Forensics
SentinelOne Ransomware Protection Consulting
Progent's ProSight Active Security Monitoring (ASM) incorporates next generation behavior-based analysis tools by SentinelOne to defend endpoints as well as servers and VMs against familiar and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Network infrastructure patch management Consultant Services
Top Ranked Communications device patch management Technology Professional
Progent's support services for software and firmware patch management offer organizations of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your servers, such as printers and scanners, network appliances like switches and Wi-Fi APs, and Internet-of-Things (IoT) devices like sensors and health monitors.
Intune Mobile Device Management Support services
Microsoft Configuration Manager Computer Consulting Company
Progent's Microsoft-certified engineers can assist you to automate desktop change and update deployment by delivering support for management tools that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
On-site Technical Support Microsoft System Center OpsMgr 2012 R2
Data center Monitoring Online Support
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, enhancing and fixing SCOM solutions and offer companies of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
SonicWall TZ Firewall Security Consulting
SonicWall TZ400 Firewall Compliance Auditor
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and design protection into your business processes.
Online Acrobat Writer Training Specialist
Small Office IT Outsourcing Live Online Microsoft 365 Training
Progent provides live remote training for a range of client applications and environments including Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the advantages of traditional physical classroom instruction, including instant communication between clients and teachers, but eliminates the costs of transportation and the challenge of trying to accommodate the schedules of many workers. Available to single students or groups of all sizes, Progent's virtual training allows the teacher to run the seminar from an online facility while the clients can be spread across a campus or all over the the U.S. Live online instruction utilizes powerful teaching aids such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be brief and personalized to specific subjects or extended in time and wider in coverage.
Urgent Exchange 2010 Upgrade Consult
Professionals Exchange Server 2010 Upgrade
Progent's Microsoft-certified consulting engineers can assist your organization to assess the benefits of Exchange 2010 for your business and can assist your IT staff to design and implement an efficient migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick ROI by improving your productivity, lowering the expense of hardware and support, streamlining administration, and integrating your key communications platforms.
Best Mac Remote Specialists
Integration Firm Mac
Progent offers national remote help and troubleshooting services for companies who run macOS and OS X environments or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X clients a variety of services including desktop assistance, upgrading to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support offers maximum return for your information technology dollar by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced online access technology and skilled technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone support and online network analysis. Progent can make available Cisco CCIE network experts and CISA and CISM premier security specialists to help you with the toughest network issues.
Office Word for Mac Instruction
Instruction Microsoft PowerPoint for Mac
Progent offers onsite training customized for individuals who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for macOS and Mac OS X applications.
Troubleshooting System Center 2016 and Intune
System Center 2016 and Office 365 Integration Support and Integration
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.
Security Team Juniper Firewall/VPN
Juniper Firewalls Security Group
Progent's Juniper Networks-authorized NetScreen engineer can help your company to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen devices to more current Juniper technologies, and repair network infrastructure problems in all-Juniper or mixed-vendor environments.
Top Rated Upgrade Help SQL Server 2008
MS SQL Security Consulting
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the fast creation of a new generation of high-end programs that can give your company a critical competitive edge. SQL Server provides built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET environment.
Network Consulting ProSight Reporting Remote Infrastructure Monitoring
Online Support ProSight Reporting ConnectWise Manage Ticketing
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Altaro VM Backup Testing Engineer
Hornetsecurity Altaro VM Backup and vCenter Configuration
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or on-premises consulting services to assist you to plan, deploy, manage and troubleshoot a comprehensive backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
SCDPM 2012 Security and Compliance Remote Technical Support
SCDPM 2012 and Windows Server 2012 Remote Support Services
Progent's Microsoft-certified consultants can provide online or in-person support to help organizations of all sizes to plan, implement, administer, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from older versions of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent can provide occasional help for fixing especially challenging problems, or full project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.
ProSight Email Spyware Protection Consultant
Top ProSight Email Guard Spam Filtering Technology Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Microsoft T-SQL Development Firms
Microsoft SQL Server Information Technology Outsourcing Companies
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts and information workers, reducing the difficulty of creating, deploying, managing, and accessing company information and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with hands-on expertise and wide knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Co-managed Service Desk Professional
24 Hour Network Consultants Shared Help Desk
Progent's Standard Help Desk Services offer an end-to-end solution that manages all facets of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues.
ISSAP Auditing
CISSP-ISSAP Security Architecture Consultancy
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive experience with information security design. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can help your business with all phases of architecture security.
Microsoft Project Server 2013 Consulting Services
Project Server 2013 Integration Services
Progent's Microsoft consultants offer advanced support in deploying, using and debugging all versions of Microsoft Project Server and can deliver a broad range of cost-effective remote consulting services based on proven best practices to assist businesses of any size to receive all the benefits of this powerful project management solution. Consulting support available from Progent include system planning, installation and upgrades, strategies for secure file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
Risk Mitigation Integration
Urgent CRISC Cybersecurity IT Consultant
Progent's disaster recovery planning and business continuity engineers can help you create a disaster recovery plan to prepare for an IT system disaster. Progent can show you how to develop a comprehensive disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, fault-tolerant network solution that takes into account reliability issues covering a broad array of infrastructure technologies and processes.
Microsoft Exchange 2016 Upgrade Planning IT Consultant
Microsoft Exchange 2016 Migration Planning Online Support
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for high-availability CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Amazon Web Services integration Development Companies
Development Firms Amazon SQS
Progent can provide affordable remote consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent offers occasional support to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Windows and Linux Network Consultants
Linux, Windows Specialists
If your business computer system combines Linux technology platforms with MS Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong protection. Progent's Linux and MS Windows integration assistance services feature IT infrastructure integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and repair, in-person technical support, and Help Desk support.
Project Management Professionals
Enterprise Project Management Technology Professional
For enterprise project management assistance, Progent can provide the services of senior information technology professionals with years of experience in IT management, application development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise clients follow leading practices to make sure development or deployment projects are successfully completed on schedule and on budget.
Online Support Azure AD DS
Support Services Azure AD
Progent's consultants can assist you to design and carry out a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and Azure AD Connect to centralize identity management for both on-premises and cloud resources.
Palo Alto Networks PA-3000 Series Firewalls Cybersecurity Organizations
Palo Alto Networks WildFire Compliance Audit
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity ecosystem that spans your data center and cloud-based resources and protects all users at any location with any device.
Check Point Software Blade Compliance Audit
Check Point 5000 Firewalls Audit
Progent's Check Point experts can help you select and deploy Check Point Firewall utilities and appliances powered by Check Point Software's technology to provide an affordable and effective security solution for your information network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other vendors and provide a central source for continuing network support, maintenance, education, and design expertise.
Online Help Windows Server 2008 R2
After Hours Windows Server 2008 DirectAccess Computer Consulting
Windows Server 2008 R2 offers high levels of speed, protection, availability, scalability, and flexibility that improve productivity of local, remote, and mobile users. Progent's network professionals can provide cost-effective remote engineering, troubleshooting, and training services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial business value to your information system.
Meraki 802.11ac Access Point Computer Consulting
Meraki MR34 Access Point Remote Technical Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
